Reviewed for
Insurance and Protection ( 4 )
Mortgages ( 2 )
Pensions ( 80 )
Equity Release ( 1 )
Retirement income (annuities, drawdown) ( 32 )
Investments and Savings ( 54 )
Pension Transfers - Non Specialist ( 23 )
Inheritance Planning ( 8 )
Long Term Care ( 6 )
Pension Transfers - Specialist ( 12 )
Financial Planning ( 9 )
Financial Mentoring ( 1 )
Reviewers' assets
£500k+ ( 4 )
£200k - £500k ( 14 )
£100k - £200k ( 16 )
£50k - 100k ( 6 )
Up to £50k ( 12 )
Client reviews
Review from verified client
April, 2024
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
I have no knowledge of savings and investments and therefore needed sound advice.
How has Alan Griffiths helped you?
Alan has always made his advice to me as simple as possible and easy to understand.
Have you seen the outcome you were hoping for?
More or less
What could they have done better?
I don’t really know. Alan has always been aware that I am fairly cautious with my investments as he has always reminded me that they can go down as well as up
Alan's reply
Thank you very much for your kind review
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Somerset
What were the circumstances that caused you to initially look for an adviser?
Not Applicable
How has Alan Griffiths helped you?
Alan has always been very helpful whenever I've called him for advise ,and if he doesn't have the answer for me , he always gets back to me within 48 hours .
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Alan's reply
Thank you very much for leaving a review
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
To invest inherited sum for the future
How has Alan Griffiths helped you?
He has offered me sound advice relating to my situation and the risk level I feel comfortable with. He is also readily available if I wish to speak to him for any advice.
Have you seen the outcome you were hoping for?
Yes!
What could they have done better?
I am happy with the service I am receiving.
Alan's reply
Thank you very much for taking the time to leave such a nice review.
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Bridgend
What were the circumstances that caused you to initially look for an adviser?
My overall retirement situation, and my future plans.
How has Alan Griffiths helped you?
Alan has helped me with superb advice on my pension and the benefits that are valuable to me .
Have you seen the outcome you were hoping for?
Yes all that I need due to my circumstances has gradually come to fruition and I am pleased with the position I am in currently.
What could they have done better?
I don’t honestly think anything else could be done with my position that I can think of.
Alan's reply
Your kind words are very much appreciated
Review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
My previous advisor had retired and needed a new one, Alan was recommended to me
How has Alan Griffiths helped you?
Alan has helped me in conbining my pensions into one pot, for easy manageable access
Have you seen the outcome you were hoping for?
Yes and no but that's down to the stock market pricing
What could they have done better?
Nothing
Alan's reply
Thank you for your response
Review from verified client
January, 2024
Overall
Advice
Service
Value
Based in Leicestershire
What were the circumstances that caused you to initially look for an adviser?
To get the best benefits from my pension funds,before I retire from working..
How has Alan Griffiths helped you?
Alan has help me to get the best benefits out of my pension savings,before I can retire..
Have you seen the outcome you were hoping for?
Under the circumstances of the last few years,with covid and the wars around Ukraine and gazza, I think my pension money as done quite well on the stock Market..
What could they have done better?
Not a lot really,what with interest rates being so low,and stock market being up and down. Unless put the money into premium bonds and hope for the best..?
Alan's reply
Thank you for taking the time to leave a review, it is appreciated.
Review from verified client
January, 2024
Overall
Advice
Service
Value
Based in Somerset
What were the circumstances that caused you to initially look for an adviser?
Look after my pension pot little one
How has Alan Griffiths helped you?
I can understand him no jargon
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing yet
Alan's reply
Very much appreciated
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Vale of Glamorgan
What were the circumstances that caused you to initially look for an adviser?
I have known Alan for a long time now and whenever I have asked for advice his response has been immediate, advice has been first class and a great help.
How has Alan Griffiths helped you?
As I said i intended doing something that I thought was the right thing to do but after a chat with Alan his advice was first class,
Have you seen the outcome you were hoping for?
Yes in the climate that we are in he has been a great help to me and my finances.
What could they have done better?
I’m not sure Alan. could have done anything better than he has and I am very please with my situation.
Alan's reply
Thank you very much for your kind words, they are much appreciated.
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
Hoyl have been my advisors for Many years from when it was my works pension
How has Alan Griffiths helped you?
he has clearly explained everything in Layman's terms, which is always good
Have you seen the outcome you were hoping for?
It has been a turbulent year/15 months I believe and my pension investment lost money last year but then has since recovered some money, which I am pleased about or the=at is what the last statement showed
Alan's reply
Thank you Yvette, much appreciated
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Monmouthshire
What were the circumstances that caused you to initially look for an adviser?
I am a clueless 42 year old who has a pension from an employer that I worked for some years before going self employed 5 years ago. I needed help to understand what type of pension I should start now and what to do with my pension from my previous employer. I also needed to know what to do with my small amount of savings.
How has Alan Griffiths helped you?
Alan was extremely helpful in guiding me to understand my current pension and savings situation. He was very understanding of my current financial situation and gave me excellent impartial advice on what to do next.
Have you seen the outcome you were hoping for?
Yes and I know I can go back to Alan for more help if needed.
What could they have done better?
Nothing, Alan was brilliant.
Alan's reply
Thank you so much for you kind words, it's very much appreciated
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Norfolk
What were the circumstances that caused you to initially look for an adviser?
I needed to take my pensions due to ill health.
How has Alan Griffiths helped you?
Alan has guided me through the pension process to set up my income.
Have you seen the outcome you were hoping for?
Yes Alan had provided me with an income from my pensions which suited me best.
What could they have done better?
I can’t think of anything Alan has been very helpful
Alan's reply
Thank you for your review, it is appreciated
Review from verified client
August, 2023
Overall
Advice
Service
Value
Based in Durham
What were the circumstances that caused you to initially look for an adviser?
For advice on how to best invest with my pension
How has Alan Griffiths helped you?
Alan has helped with in my opinion with the right advice in my circumstances
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing in my opinion
Alan's reply
Thank you very much for taking the time to leave a review
Review from verified client
August, 2023
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
Alan was recommended to me after a transfer of a pension.
How has Alan Griffiths helped you?
He has given me good sound advice for the past eight years
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Alan is very good he gets back to you quickly with answers to any query he cant immedietly answer himself so I cant think opf anything he could have done better
Alan's reply
Thank you very much for your review and I wish you a long and happy retirement
Review from verified client
July, 2023
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
Following an inheritance
How has Alan Griffiths helped you?
Understood my needs and explained clearly my options
Have you seen the outcome you were hoping for?
Bearing in mind the financial situation at this time I believe my investments are doing as well as they can
Alan's reply
Thanks for leaving a review.
Review from verified client
July, 2023
Overall
Advice
Service
Value
Based in Bridgend
What were the circumstances that caused you to initially look for an adviser?
For investment, all aspects of retirement things to do and not to do due to his experience, potential downfalls ,
How has Alan Griffiths helped you?
Alan has been first class in his advice and laid out what I have and what I have wanted to do, he has advised me of my avenues and has helped me on so many things .
Have you seen the outcome you were hoping for?
Yes it has all worked out well for me and has helped me in what I wanted and it had worked very well for me in the climate we are currently in .
What could they have done better?
There is not anything that he hasn’t done that he could have done been so helpful first class.
Alan's reply
Very grateful for your kind words and pleased you find the service useful
Review from verified client
July, 2023
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
I needed to release some of my savings
How has Alan Griffiths helped you?
He handled all of it
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Alan's reply
Thank you very much for taking the time to leave a review.
Review from verified client
June, 2023
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
Secure information,sound advice
How has Alan Griffiths helped you?
Good advice.letting me know the stage with the pension company
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
All good
Alan's reply
Thank you very much for your kind words, it is appreciated
First impression from a user who is not yet a client
June, 2023
Overall
Please provide a brief comment about your experience with Alan
Alan was extremely helpful and friendly. Even though I only wanted advice, he was more than happy to spend his time taking me through options.
Alan's reply
Thank you very much for your kind words, it is much appreciated
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in West Yorkshire
What were the circumstances that caused you to initially look for an adviser?
I was a carer for my partner prior to his death. I reduced my hours and therefore my income in this period. My hours have now gone back up.
How has Alan Griffiths helped you?
Alan gave advice on pension draw down which I took up to help cover this period. I have now withdrawn from the pension draw down to help my pension pot recover before retiring fully in 2024.
Have you seen the outcome you were hoping for?
Yes, this was all processed smoothly.
Alan's reply
Thank you very much for your kind words
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Aberdeenshire
What were the circumstances that caused you to initially look for an adviser?
I needed advice on investing a small inheritance.
How has Alan Griffiths helped you?
Took a thorough account of my financial situation and of what I was looking for. He gave advice on pulling pensions together. He explained how the risk element of stocks and shares investments worked.
Have you seen the outcome you were hoping for?
Overall yes, I saw good initial growth. This has stagnated now due to the financial uncertainty caused by the pandemic and the Russian invasion of the Ukraine. I feel confident that given time my investments will recover and continue to grow.
What could they have done better?
Nothing.
Alan's reply
Thank you very much for taking the time to leave a review. It is appreciated
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
I wanted professional advice from an excellent advisor and company.
How has Alan Griffiths helped you?
Alan has provided excellent advice to me in all areas of my pension
Have you seen the outcome you were hoping for?
Yes 100%
What could they have done better?
Nothing - i received excellent service and Alan is very thorough
Alan's reply
Thank you very much for your kind words, they mean a great deal.
Review from verified client
February, 2023
Overall
Advice
Service
Value
Based in Cambridgeshire
What were the circumstances that caused you to initially look for an adviser?
Working towards retirement.
How has Alan Griffiths helped you?
Helped with planning for my retirement.
Have you seen the outcome you were hoping for?
Yes.
Alan's reply
Thank you so much for the review
Review from verified client
February, 2023
Overall
Value
Service
Advice
Based in Norfolk
What were the circumstances that caused you to initially look for an adviser?
Early unplanned retirement
How has Alan Griffiths helped you?
Sound, clear no nonsense advice. Listened to ne
Have you seen the outcome you were hoping for?
Not exactly… but the markets have been volatile due to Covid and a war
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Pension advice
How has Alan Griffiths helped you?
With pension advice
Have you seen the outcome you were hoping for?
No not yet.. but hopefully soon..
What could they have done better?
Not a lot
Alan's reply
Thank you for your review
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in Nottinghamshire
What were the circumstances that caused you to initially look for an adviser?
Pension pot plus money from late wife's estate
How has Alan Griffiths helped you?
Decent growth in money invested
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Mostly dependent on market been a tricky couple of years, happy with what is being done
Alan's reply
Thank you for taking the time to review my service
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in Norfolk
What were the circumstances that caused you to initially look for an adviser?
To invest money for long term investment only.
How has Alan Griffiths helped you?
Very easy and honest to speak to about investments that we needed help with. He gave us good advice and time over our saving that we invested. Took care and time with us.
Have you seen the outcome you were hoping for?
We are as yet waiting as the market is slow.
What could they have done better?
Nothing .
Alan's reply
Thank you so much for your kind words
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in Somerset
What were the circumstances that caused you to initially look for an adviser?
Not Applicable
How has Alan Griffiths helped you?
Alan is always been very open and honest ,and has always provide me with excellent advise regarding my investments
Have you seen the outcome you were hoping for?
Not Applicable
What could they have done better?
Not Applicable
Alan's reply
Thank you for taking the time to leave a review, it is much appreciated.
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Company I was with was taken over by Hoyl Independent advisors
How has Alan Griffiths helped you?
Great advice on savings and pensions
Have you seen the outcome you were hoping for?
Yes although obviously economic circumstances have to be accounted for
What could they have done better?
Nothing
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
Our previous adviser retired and our details were forwarded to Hoyle
How has Alan Griffiths helped you?
Advice on pension risk
Have you seen the outcome you were hoping for?
Not yet
What could they have done better?
Not sure
Alan's reply
Thanks for taking the time to leave a review
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
Alan advised me /dealt with my pension portfolio last year and I was very happy with his input .
How has Alan Griffiths helped you?
Alan made the whole process painless and I feel that his advice is sound -
Have you seen the outcome you were hoping for?
Not at present but with the current financial climate it’s to be expected-now is the time to work with a financial advisor you trust and Alan is the guy -
Alan's reply
Thank you so much for your kind words, they are really appreciated
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Nottinghamshire
What were the circumstances that caused you to initially look for an adviser?
To look at my retirement plans
How has Alan Griffiths helped you?
Alan has helped me consolidate my previous pension plans into a plan that serves me much better
Have you seen the outcome you were hoping for?
Not as yet but economic pressures are at fault for that
What could they have done better?
N/A
Alan's reply
Thank you very much for taking the time to leave a review, it is much appreciated
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in South Yorkshire
What were the circumstances that caused you to initially look for an adviser?
Changing my Pension to a SIPP
How has Alan Griffiths helped you?
Alan has helped me understand my options for this Pension.
Have you seen the outcome you were hoping for?
Yes and Alan’s advise is still ongoing.
Alan's reply
Thank you for your review it is very much appreciated
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Sussex
What were the circumstances that caused you to initially look for an adviser?
Inheritance
How has Alan Griffiths helped you?
He has advised re investing and always assesses the risks, without any pressure, I am happy to take. He has explained the current market post-Covid and its' long term effects.
Have you seen the outcome you were hoping for?
With the current financial situation we are in, it is as expected.
Alan's reply
Thank you, really appreciate your review
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Norfolk
What were the circumstances that caused you to initially look for an adviser?
Pension review
How has Alan Griffiths helped you?
He helped me achieve a good return
Have you seen the outcome you were hoping for?
yes
What could they have done better?
Nothing
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Gloucestershire
What were the circumstances that caused you to initially look for an adviser?
Had been let down by previous financial adviser.
How has Alan Griffiths helped you?
He has helped me to clearly understand the options available in simple language and he appreciates my attitude to risk.
Have you seen the outcome you were hoping for?
Happy that all has been carried out to my instruction. I believe my losses have been minimised in the current volatile market.
What could they have done better?
I don’t think anything could be done any better.
Alan's reply
Thank you for your review, it is very much appreciated
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
I was looking for advise on retirement planning, as you know this can be a minefield, Alan explained everything in simple terms so I could understand.
How has Alan Griffiths helped you?
Alan took time and effort and transferred several pensions into one simple to understand pot
Have you seen the outcome you were hoping for?
The market at the moment is very unstable but I am confident over the next few years things will improve.
What could they have done better?
Nothing at all.
Alan's reply
Thank you so much for taking the time to review my service and your very kind words, it really is appreciated
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
When I retired and needed advice as to the best place to invest
How has Alan Griffiths helped you?
Went through all the options thoroughly and explained everything clearly. He is always on the end of a telephone line if I have any questions.
Have you seen the outcome you were hoping for?
On the whole yes. Obviously no one could predict the events in the world which have affected my investments but trust that Alan is keeping a lookout at the current situation and making the best decisions at this time
What could they have done better?
Not aware of anything that could have been done better
Alan's reply
Thank you so much for taking the time to leave a review and your kind words are much appreciated
Review from verified client
September, 2022
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Pension planning and advice
How has Alan Griffiths helped you?
Professional service throughout and efficient with pension planning
Have you seen the outcome you were hoping for?
Yes I did
Alan's reply
Thank you very much, your review is greatly appreciated.
Review from verified client
August, 2022
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
Alan's has been excellent very easy to talk to, ensures you fully understand the information he is providing, always returns your calls, happy to help with any question's or queries you may have. The only thing I do not appear to have is online access to my portfolio but I will give Alan a call who I have no doubt will assist me. Thank you Alan for all your help and advise.
How has Alan Griffiths helped you?
Questions I had regarding to tax on my pension, explaining my old pension and new one on what I particularly wanted
Have you seen the outcome you were hoping for?
Well I have changed my pension to hopefully I will see the fruits of that or my family will in the future
What could they have done better?
The company could have provided the Online portal but sure that will get resolved once I talk to Alan :)
Alan's reply
Thank you for your kind words, they are very much appreciated. Your login details will be arranged straight away.
Review from verified client
July, 2022
Overall
Advice
Service
Value
Based in Leicestershire
What were the circumstances that caused you to initially look for an adviser?
Needing help for my retirement
How has Alan Griffiths helped you?
Helping to see the options
Have you seen the outcome you were hoping for?
It’s gone down but better than where it was
What could they have done better?
Don’t know
Alan's reply
Thank you for taking the time to review my service
Review from verified client
June, 2022
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Self Employed
How has Alan Griffiths helped you?
sorted my pensions out
Have you seen the outcome you were hoping for?
yes
What could they have done better?
Prudential could have been a lot more help - not Alan's fault
Alan's reply
Much appreciated, thanks for your review
Review from verified client
June, 2022
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Needed financial advice.
How has Alan Griffiths helped you?
Helped me with pension and investing.
Have you seen the outcome you were hoping for?
Still investing.
What could they have done better?
I have no idea.
Alan's reply
Thank you for the review
Review from verified client
June, 2022
Overall
Advice
Service
Value
Based in Norfolk
What were the circumstances that caused you to initially look for an adviser?
Early retirement .
How has Alan Griffiths helped you?
He bought my various pensions together under one investment umbrella . He listened and responded to my needs. He helped me with ISA investments and is always available on the end of a phone if k have any concerns or worries. He is very experienced, not at all pushy , and a pleasure to deal with .
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No. Alan has been amazing.
Alan's reply
Thank you very much for your kind words. It's always nice to received good feedback
Review from verified client
June, 2022
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
We were looking to maximise returns on our investments, and also looking for advice on our pension options.
How has Alan Griffiths helped you?
Alan is very approachable and communicates in a way that is clear and easy to understand. He is in regular contact to review our investment portfolio to make sure it always matches our attitude to risk. As we neared pension age Alan outlined all the options available to us (some of which we hadn't previously thought of), and explained the pros and cons of each option. We feel he took the time to get to know us and could tailor his advice according to our wants and needs.
Have you seen the outcome you were hoping for?
Yes - world events have understandably affected things recently, but looking at the longer term our investments have done well.
What could they have done better?
Nothing comes to mind.
Alan's reply
Thank you so much for your kind words, they are very much appreciated.
Review from verified client
May, 2022
Overall
Advice
Service
Value
Based in Derbyshire
What were the circumstances that caused you to initially look for an adviser?
Wanted to get advice regarding my pension and investments to get the most out of them going forward and what my options were as I was taking early retirement
How has Alan Griffiths helped you?
After listening to my needs in regards to my future plans, he has offered me simple but expert advice on the way forward
Have you seen the outcome you were hoping for?
The route I chose to take with Alan’s guidance has been better than expected on my part and I look forward to benefiting from them in the near future
What could they have done better?
In my opinion…..nothing
Alan's reply
Thank you for your kind words, they are very nice to hear and I'm glad you are happy
Review from verified client
April, 2022
Overall
Advice
Service
Value
Based in Yorkshire
What were the circumstances that caused you to initially look for an adviser?
Moving towards retirement and changes in circumstances, I needed help with planning my future finances
How has Alan Griffiths helped you?
Alan helped me understand my pension options, for example, drawdown versus fixed annuities, and the risks of each.
Have you seen the outcome you were hoping for?
I am now in receipt of regular draw down to help boost my income as I move into semi-retirement prior to complete retirement in the next 18 months.
What could they have done better?
Always there when needed, with clear information and a friendly informal manner which made asking questions, even very stupid ones, very easy.
Alan's reply
Thank you so much for taking the time to review my service, it's much appreciated.
Review from verified client
March, 2022
Overall
Advice
Service
Value
Based in Cornwall
What were the circumstances that caused you to initially look for an adviser?
I had Lots of pensions
How has Alan Griffiths helped you?
Alan sorted everything out for me getting all my pensions transferred over into one pot
Have you seen the outcome you were hoping for?
Too early to say but they are all in one pot instead of about six
What could they have done better?
Not sure
Alan's reply
Thanks for taking the time to review Andy, much appreciated.
Review from verified client
January, 2022
Overall
Advice
Service
Value
Based in Monmouthshire
What were the circumstances that caused you to initially look for an adviser?
Improve performance of mostly limited & static ISA investments.
How has Alan Griffiths helped you?
Gave sound & sensible advice after assessing our situation. We pensioners have followed his advice.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
We are considering going paperless as we seem to be accumulating a small forest of regular transaction updates.
Alan's reply
Thank you for the review Jeff
Review from verified client
January, 2022
Overall
Advice
Service
Value
Based in Wiltshire
What were the circumstances that caused you to initially look for an adviser?
Alan 'inherited' me from my previous financial adviser.
How has Alan Griffiths helped you?
Alan has always been easy to contact, he is friendly and is very good at explaining the reasons for his advice. I have every confidence in him, and enjoy our phone conversations.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing.
Alan's reply
Thank you Venetia, you're very kind and I'm always happy to speak to you.
Review from verified client
November, 2021
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Low interest on my investments
How has Alan Griffiths helped you?
A home visit by Alan helped me enormously with my investments by explaining how I could better invest and see growth
Have you seen the outcome you were hoping for?
Yes I have
What could they have done better?
I don't think so
Alan's reply
Thanks Maureen
Review from verified client
November, 2021
Overall
Advice
Service
Value
Based in Nottinghamshire
What were the circumstances that caused you to initially look for an adviser?
I had a number of pensions that I wanted to get advice on pooling them together under one company
How has Alan Griffiths helped you?
Alan has been excellent and I totally trust his advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Don’t know
Alan's reply
Thank you for your kind words, much appreciated
Review from verified client
November, 2021
Overall
Advice
Service
Value
Based in Norfolk
What were the circumstances that caused you to initially look for an adviser?
Previous Financial Adviser moved on to other business aspects
How has Alan Griffiths helped you?
By moving my individual ISA’S into a block. Sat up a Discounted Trust
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing other than I would have liked a home visit as per pre covid
Alan's reply
Hi Catherine, thanks for the review. As you know I have called round many times in the past, but with Covid, we are taking extra precautions with older clients. I'm sure we'll get back to normal sometime.
First impression from a user who is not yet a client
October, 2021
Overall
Please provide a brief comment about your experience with Alan
VERY EASY TO SPEAK WITH AND VERY CLEAR WITH INFORMATION.
Alan's reply
Thank you for your kind comments Margaret
Review from verified client
October, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
I had several pensions at various companies and wanted them added together, Alan took all the info, spent a lot of time looking into each one and helped me choose the best pension for myself.
How has Alan Griffiths helped you?
As Above
Have you seen the outcome you were hoping for?
Very much so, all with one investment company and easy to understand along with easy on-line access
What could they have done better?
Nothing, Alan did a great job!
Alan's reply
Hi Steve, thanks very much for the great review, it really is appreciated.
Review from verified client
July, 2021
Overall
Advice
Service
Value
Based in Down
What were the circumstances that caused you to initially look for an adviser?
Pass pension company give my portfolio to Hoyl
How has Alan Griffiths helped you?
He manages my portfolio
Have you seen the outcome you were hoping for?
Yes
Review from verified client
June, 2021
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
retirement
How has Alan Griffiths helped you?
sorted out all my pension values etc
Have you seen the outcome you were hoping for?
yes
Alan's reply
Thanks for the review Andrew, much appreciated
Review from verified client
May, 2021
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Very confused about financial matters.
How has Alan Griffiths helped you?
Helped to form a plan of action for my pension and savings.
Have you seen the outcome you were hoping for?
The pension has certainly been a success but the savings have only recently been put in his hands.
What could they have done better?
I don't think so.
Alan's reply
You're welcome Pat, thanks for the review.
Review from verified client
April, 2021
Overall
Advice
Service
Value
Based in West Yorkshire
What were the circumstances that caused you to initially look for an adviser?
someone you I could hopefully trust to advise me and invest
How has Alan Griffiths helped you?
Initially set up a pensions plan and oversee the progress on returns
Have you seen the outcome you were hoping for?
am now retired
What could they have done better?
The individual is responsible for the outcome of their funds after taking any advice they wish to use from their advisor. Alan advised and I made my decision. I couldn't ask for more.
Alan's reply
Thanks Rob, much appreciated
Review from verified client
February, 2021
Overall
Value
Service
Advice
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
My previous IFA had ceased trading and I was introduced to Alan.
How has Alan Griffiths helped you?
He reviewed all of my insurance cover to make sure I had adequate cover for my family and also reviewed how productive my existing pension products were performing with options to improve their outcomes.
Have you seen the outcome you were hoping for?
I believe at the moment the performance has been good; much more consistent and better than my previous products .
What could they have done better?
I don’t believe they could have.
Alan's reply
Thanks Tony, much appreciated
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
Reaching pension age -looking after my pension pot
How has Alan Griffiths helped you?
He reassured me and offered to manage my investment
Have you seen the outcome you were hoping for?
Yes -even tho it’s early days I feel confident my money is in safe hands
What could they have done better?
Nothing
Alan's reply
Thank you for your kind words Melanie
Review from verified client
August, 2020
Overall
Advice
Service
Value
Based in Somerset
What were the circumstances that caused you to initially look for an adviser?
I had pension fund that needed to be managed rather than being left in account that were not reviewed. Brilliant Services
How has Alan Griffiths helped you?
He manages the fund with reviews on risk and growth . Always more than happy to give advice
Have you seen the outcome you were hoping for?
I understand the risk of funds moving up and down. The current global issues have caused pension funds to take a hit but I am confident that my funds are in safe hands and will recover.
What could they have done better?
Nothing perfect advice
Alan's reply
Thanks Mehmet, for such a good review. Glad you're pleased
Review from verified client
August, 2020
Overall
Advice
Service
Value
Based in Bristol
What were the circumstances that caused you to initially look for an adviser?
Pension
How has Alan Griffiths helped you?
Got the best deal
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing really can understand him and he keeps in touch all the time
Alan's reply
Thanks for your kind words Pino
Review from verified client
August, 2020
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Previous company ceased trading
How has Alan Griffiths helped you?
Seamless transfer
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Not aware of anything
Alan's reply
Thank you for the review Robert
Review from verified client
August, 2020
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
to review my pensions
How has Alan Griffiths helped you?
Reviewed my options and advised on taking tax free payments from my pension
Have you seen the outcome you were hoping for?
yes
What could they have done better?
nothing
Alan's reply
Thanks Andrew, much appreciated
Review from verified client
August, 2020
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
To collate our savings and pension in into one platform and to achieve better return values for our previous suppliers
How has Alan Griffiths helped you?
Alan gave us advise with out pressure and offer us a plan we felt was right
Have you seen the outcome you were hoping for?
Yes although recent times have taken affect on current performances.
What could they have done better?
No comment
Alan's reply
You're welcome Roger, thanks for the review
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Withdrawal from pension policy
How has Alan Griffiths helped you?
Organising withdrawal from existing pension policy. Advise on investing remaining pension fund
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I was completely happy with the service provided and don’t feel anything further was required
Alan's reply
Thank you Emma
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Pension had matured
How has Alan Griffiths helped you?
Advising on the best way to release funds and re invest the remainder
Have you seen the outcome you were hoping for?
yes
What could they have done better?
nothing
Alan's reply
Thanks Andrew, it's appreciated
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
I hadn't had a financial review for a number of years and wanted to make sure my investments and pensions were in the right place.
How has Alan Griffiths helped you?
Advice on investments and pensions and ensuring my portfolio was performing as best it could.
Have you seen the outcome you were hoping for?
I think so.
What could they have done better?
Not sure if anything could have been done better. He was very thorough in doing a risk assessment and explaining the options available to me.
Alan's reply
Thank you for your review Lisa, much appreciated
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Buckinghamshire
What were the circumstances that caused you to initially look for an adviser?
Pension share
How has Alan Griffiths helped you?
Incredibly patient man. One of the finest.
Have you seen the outcome you were hoping for?
Not yet but I do get an annual review so I’m looking forward to the next review to find out more.
What could they have done better?
There’s nothing I could suggest as Alan covered all aspects with me and made sure I understand everything.
Alan's reply
Thank you for your kind words Chris, really appreciated
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
Already have my pension managed by Alan
How has Alan Griffiths helped you?
Gave good solid advice which i trust.
Have you seen the outcome you were hoping for?
yes - pension going up nicely thanks
What could they have done better?
Alan is very professional and has a lot of experience in his field and very friendly and easy to talk to, therefore no constructive feedback necessary.
Alan's reply
Thanks John, it's lovely to get such feedback. Thank you
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Cambridgeshire
What were the circumstances that caused you to initially look for an adviser?
early retirement on ill health grounds
How has Alan Griffiths helped you?
advised me of the options I had regarding pensions
Have you seen the outcome you were hoping for?
no - early retirement application on hold with employer following C19 pandemic
What could they have done better?
nothing really. Alans advice has always been clearly explained in terms that I cold understand
Alan's reply
Much appreciated Dudley
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
I was looking for a better return on my investment
How has Alan Griffiths helped you?
Alan personally arranged a consultation with me and explained my options
Have you seen the outcome you were hoping for?
Yes , There has been a steady improvement but obviously the COVID 19 crisis has affected my investment in the short term.
What could they have done better?
I am happy with Alan’s current style of advice and if I find that I require any advice I will contact him for a chat .
Alan's reply
Thanks Martin, glad you are happy and if there's anything you need, just call.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
I didn't. He contacted me which I am very pleased about. My pension was not growing at all.
How has Alan Griffiths helped you?
He transferred my money to a better company.
Have you seen the outcome you were hoping for?
Yes ... but Covid 19 has obviously had an effect.
Alan's reply
Much appreciated Patricia
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
The passing away of my late husband and the need for specialist advice from IFA
How has Alan Griffiths helped you?
I have very limited knowledge in matters financial and all help with pension and investment planning has been explained carefully to me to assist my decisions in the longer term. Alan has also greatly advised / assisted myself and my solicitor re financial matters for my two daughters recently in respect of a Will Trust set up by their late father. I very much like the fact that we have regular annual reviews (And sometimes mid term if deemed necessary).
Have you seen the outcome you were hoping for?
Yes, especially with regard to the above and also my pending retirement.
What could they have done better?
N/A
Alan's reply
That's really great to hear Sue, thank you very much
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Nottinghamshire
What were the circumstances that caused you to initially look for an adviser?
I was having a poor return on my pension with a previous company that I was with for many years.
How has Alan Griffiths helped you?
Alan advised me on my options and it was clear that I needed a major change. The advice I received was sound and easily understood.
Have you seen the outcome you were hoping for?
Yes. I have seen a steady if not better than expected growth under Alan's management so I can relax knowing my pension is in good hands..
What could they have done better?
No not really, we have a yearly catch up review to discuss where we are and see if we need to change anything. I am quite happy with the advice I am given.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in West Yorkshire
What were the circumstances that caused you to initially look for an adviser?
had pension funds that needed to be consolidated and managed rather than being left in accounts that were not reviewed.
How has Alan Griffiths helped you?
consolidated my pensions and now manages the fund with reviews on risk and growth
Have you seen the outcome you were hoping for?
I understand the risk of funds moving up and down. The current global issues have caused pension funds to take a hit but I am confident that my funds are in safe hands and will recover.
What could they have done better?
Nothing, when I've requested information it has been produced we speak on a regular basis. Our reviews are thorough
Alan's reply
Thanks for the review Rob
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Norfolk
What were the circumstances that caused you to initially look for an adviser?
the need to improve the return on our savings and pensions
How has Alan Griffiths helped you?
we moved our ISAs's into shares.. and our pensions
Have you seen the outcome you were hoping for?
Yes until the pandemic all was going well... but now starting to recover
What could they have done better?
Nothing we can add Alan has always been patient in explaining things we don't quite understand. He is always very prompt at getting back to us with any queries we have.
Alan's reply
Thank you for your kind words
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in West Yorkshire
What were the circumstances that caused you to initially look for an adviser?
Turning 60 and wanting to consolidate my various pension pots into one place and to invest and hopefully increase the amount for when I retire.
How has Alan Griffiths helped you?
He told me how the investment portfolio would work, the importance of taking the risk assessment exercise and explaining what the level of risk I has chosen meant and the average that was chosen to give me a measure of where I had placed myself. He also explained what might be the annuity from my investments with the proviso that nothing could be totally certain given the nature of the investment market with ups and downs likely to be experienced.
Have you seen the outcome you were hoping for?
As a relatively new customer who joined not quite 3 years ago, my investments after 3 months rose a little, then went down due to USA China relations, then up, and finally down again due to Covid-19. Overall, I think I am where I started or maybe a little down on that. Unfortunately I don't have access to my account due to upgrade of my computer equipment and loss of the password information.
What could they have done better?
I don't have anything to add here.
Alan's reply
Hi Gill, thanks for your review, we'll get your login sorted for you.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Bridgend
What were the circumstances that caused you to initially look for an adviser?
I wanted a monthly income from my pension
How has Alan Griffiths helped you?
He explained to me how this would work, and organised that for me
Have you seen the outcome you were hoping for?
I am pleased how the regular payment that I get monthly
What could they have done better?
It took a long time to get the payment, but I think Alan done all he could
Alan's reply
Thanks Steve I appreciate the review, sorry the process took a while.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Hoyle Advisors took over from my existing providers through Old Mutual. Alan introduced himself and made sure I was happy with the change over and what he could offer.
How has Alan Griffiths helped you?
Alan thoroughly reviewed my needs and existing portfolio before recommending changes based on my long term goals and attitude to risk.
Have you seen the outcome you were hoping for?
Yes. The Covid 19 pandemic caused some short term losses that have almost recovered but prior to that my investments were doing very nicely.
Alan's reply
Thank you David, for your kind words. They are really appreciated
Review from verified client
July, 2020
Overall
Value
Service
Advice
Based in Lanarkshire
What were the circumstances that caused you to initially look for an adviser?
I was looking to ensure my Investments were secure & profitable.
How has Alan Griffiths helped you?
He telephoned & wrote to me . He ensured I understood what I was doing & the risks involved. He did this is a thoroughly professional manner.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
N/a.
Alan's reply
Thank you Michael
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Pensions
How has Alan Griffiths helped you?
Rejig my portfolio.
Have you seen the outcome you were hoping for?
Not yet.
Alan's reply
Hi Louis, thanks for the review, really appreciate it.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Transfer of Pension contributions
How has Alan Griffiths helped you?
Advised us of our options and risk profiling
Have you seen the outcome you were hoping for?
Due to COVID19 our funds have reduced slightly but will hopefully pick up.
What could they have done better?
Under the circumstances with COVID19 we would like to be kept more informed of the fund value.
Alan's reply
Hi Pete and Julia, thanks for the review. Please remember you can log in to the platform and see your fund value 24/7
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Putting my personal pension into draw down mode.
How has Alan Griffiths helped you?
Guided me through the process with consideration for my complicated financial situation.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
It is very hard for me to find any aspect of Alan's performance that could be improved.
Alan's reply
Thank you Paul for your very kind words.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Dorset
What were the circumstances that caused you to initially look for an adviser?
With holdings in several investments, I needed assistance to provide confidence in the way forward.
How has Alan Griffiths helped you?
Alan provided clear reviews and gave good advice as to best protect my investments.
Have you seen the outcome you were hoping for?
Long term investments and with the virus this year it is too early to say.
What could they have done better?
One small hiccup with moving funds, but quickly rectified.
Alan's reply
Thank you David, much appreciated
Review from verified client
July, 2020
Overall
Service
Value
Advice
Based in Hertfordshire
What were the circumstances that caused you to initially look for an adviser?
I wished to retire and required Financial adviser to assist in sorting out my various pensions which are a mixture of defined contribution and defined benefit.
How has Alan Griffiths helped you?
He and his company enabled me to merge various (ongoing) defined contribution schemes into SIPP.
Have you seen the outcome you were hoping for?
It would appear so
What could they have done better?
I think a meeting would have been a good idea (although it would not have altered outcome)
Alan's reply
Thanks for the review Joe, speak with you soon
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Durham
What were the circumstances that caused you to initially look for an adviser?
I was initially contacted by Alan - I honestly can't remember why, but it was something to do with some policies I had taken out a long time ago (I think the seller of them was no longer trading). The initial contact was really just an introduction with Alan making it quite clear that I was under no obligation to use him. However, I was in need of advice with my pensions and was happy for him to look at my affairs on the understanding that there would be no charges if I did not want to take things further.
How has Alan Griffiths helped you?
Alan carried out a full review of my pensions and provided a lot of details on alternative platforms with data showing the relative returns that could be realised.
Have you seen the outcome you were hoping for?
Yes, things seem to be working very well. There are still more things that need to be done when it makes sense to review some of my other policies and I will be asking Alan to have a look for me. Alan has been very patient with me - due to me generally being very busy, it sometime (more like usually) takes me a long time to get back to him with information that has been requested. He has always prompted me in a polite and professional manner ;-)
What could they have done better?
I've not had cause to think improvements are needed in any area. There was quite a bit of paperwork in the early days, but even this is much easy to work through now that an electronic document review and signing platform is in place.
Alan's reply
Thanks Chris, very much appreciated
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Nottinghamshire
What were the circumstances that caused you to initially look for an adviser?
investments and pensions
How has Alan Griffiths helped you?
reinvested some old investments and later some pensions that came up
Have you seen the outcome you were hoping for?
yes, all have increased in value
What could they have done better?
only if one could see the future
Alan's reply
Hi Richard, thanks for completing the review, much appreciated
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Cornwall
What were the circumstances that caused you to initially look for an adviser?
My own lack of experience/confidence in securing the best annuity for my retirement.
How has Alan Griffiths helped you?
Explained fully what options were available for my pension pot. Guided me through the 'maze' of options available and generated a concise, professional report/recommendation for my own personal circumstances.
Have you seen the outcome you were hoping for?
In short, yes!
Alan's reply
Thank you Clive, your kind comments are most appreciated
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Derbyshire
What were the circumstances that caused you to initially look for an adviser?
I had reached the age where I was able to take my pension and I wanted advice on this.
How has Alan Griffiths helped you?
He listened to what I wanted from my Pensions and some of my savings and guided me through my options that were available to me. It was explained to me in a clear and easy manner so that I could make an informative decision of what to do.
Have you seen the outcome you were hoping for?
I did initially see the outcome I wanted but due to Covid-19 the situation has changed and like everyone I have made losses. Saying that, had we not had COVID-19 I would have been highly satisfied with the outcome.
Alan's reply
Thank you Rhonda, that's great to hear. Thank you
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Alan Griffiths helped you?
Explained clearly the options available and once I had made my decision the investments were made in a timely manner
Have you seen the outcome you were hoping for?
Bearing in mind the volatile state of the markets at this time I am pleased with the value of my investments
What could they have done better?
I have no suggestions to improve the service
Alan's reply
Thanks Felicity, I'm really pleased you are happy with our service
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Merseyside
What were the circumstances that caused you to initially look for an adviser?
I was with a firm of brokers in Cheshire who eventually closed and I think were taken over by Hoyls. I then spoke to Mr Griffiths and we held a meeting in St Helens with my husband. We were both extremely pleased and impressed with his knowledge and advice.Since then we have had discussions on various points and I would recommend him to anyone if the occasion arose.
How has Alan Griffiths helped you?
Changing some of my investments which has been most successful.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
I am completely happy with his advice and I have nothing better to add.
Alan's reply
Thank you Jeanne for your very kind comments, most appreciated
Review from verified client
July, 2020
Overall
Advice
Value
Service
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Unsure
How has Alan Griffiths helped you?
He was very easy to speak with and gave clear advice on my savings and investments.
Have you seen the outcome you were hoping for?
I think so.
What could they have done better?
Alan was very patient when I found things difficult to understand.
Alan's reply
You're welcome Brenda, I'm glad you are happy with our service and thank you for the review
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Cambridgeshire
What were the circumstances that caused you to initially look for an adviser?
I needed pension advice.
How has Alan Griffiths helped you?
He helped me take out the best policy for my needs and also arranged my recent policy drawdown.
Have you seen the outcome you were hoping for?
Yes on both fronts.
What could they have done better?
I can’t think of anything more he could have done for me.
Alan's reply
Thanks Paul, it's nice to hear you are happy with the service
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in North Yorkshire
What were the circumstances that caused you to initially look for an adviser?
When my last adviser went out of business
How has Alan Griffiths helped you?
He sorted it all out
Have you seen the outcome you were hoping for?
It could always be better
What could they have done better?
A little more one to one even though I have only a small amount to invest
Alan's reply
Hi Brian, your comments are appreciated
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Wiltshire
What were the circumstances that caused you to initially look for an adviser?
l was transferred to Alan from my previous adviser.
How has Alan Griffiths helped you?
Reinvesting savings.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Honestly, Alan couldn't have done anything better. He always responds quickly. He has been very accommodating when necessary.
Alan's reply
Thanks Venetia, that's great to hear
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
I had a lump some to invest
How has Alan Griffiths helped you?
Alan took time to visit my home and went through the options for investment
Have you seen the outcome you were hoping for?
Yes, thus far
What could they have done better?
Nothing - we are in contact a couple of times a year to discuss finances
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
I had a sum to invest with confidence.
How has Alan Griffiths helped you?
Alan visited me at home and we discussed the best way forward for my investment.
Have you seen the outcome you were hoping for?
Yes I have been pleased, thus far, with the growth of my investment
What could they have done better?
I only hear from my adviser a couple of times a year when we discuss matters, but I can contact him at any time.
Alan's reply
Thank you for your kind words
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in South Yorkshire
What were the circumstances that caused you to initially look for an adviser?
I had multiple pensions which were under performing
How has Alan Griffiths helped you?
He consolidated all my pension portfolios and they have performed much better than previously
Have you seen the outcome you were hoping for?
Yes so far
What could they have done better?
Nothing
Alan's reply
Hi Russ, thanks for your kind comments, very much appreciated
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in West Yorkshire
What were the circumstances that caused you to initially look for an adviser?
Aviva suggested the need for a financial adviser and they contacted Hoyl on my behalf and Alan Griffiths became my adviser Alan always answers my phone calls promptly and helps me with any queries I have had,very professional
How has Alan Griffiths helped you?
Advise on pensions and helping with the completion of portfolio which was a bit in depth!
Have you seen the outcome you were hoping for?
It seemed to take a while but I eventually received some monies from my pension fund
What could they have done better?
Maybe advising me more regularly on the progress of my request for money release from my pension
Alan's reply
Thank you for your kind words Steve, as always happy to help.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Lanarkshire
What were the circumstances that caused you to initially look for an adviser?
I was getting ready to retire
How has Alan Griffiths helped you?
He explained all options available
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
There wasn't much he could have done any better
Alan's reply
You're welcome John, thank you for your comments
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Alan Griffiths helped you?
Sorted out all my various pension schemes
Have you seen the outcome you were hoping for?
Yes, very happy
What could they have done better?
Found a cure for Corona virus !
Alan's reply
Thanks Andrew really appreciate your comments and still working on a cure for the virus
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
I had 3 or 4 pensions, I contacted Alan to see if he could help put them all into one pot!
How has Alan Griffiths helped you?
He spent time and effort going through all the options which was a great help as to be honest I know nothing about pensions etc!
Have you seen the outcome you were hoping for?
Its ealy days and we are going through some strange times so its hard to judge but they seem to be perfoming well!
What could they have done better?
Nothing, Alan took his time and explained all options very well and as I work away from home getting hold of me was sometimes hard but he stuck with it and kept on trying untill he made contact.
Alan's reply
Thanks Steve, it was a pleasure and I really appreciate your comments.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Carmarthenshire
What were the circumstances that caused you to initially look for an adviser?
For top up advice ( in addition to my teacher pension)
How has Alan Griffiths helped you?
Alan has given me advice that suited my circumstances
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Prior to Alan taking being involved with my ISA I received very little support so to answer the above question I would say there is little that he can do other than providing the clear advice that he has always given me.
Alan's reply
Thank you Stuart for your kind words, they are really appreciated
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Middlesex
What were the circumstances that caused you to initially look for an adviser?
i needed to look at my pension options
How has Alan Griffiths helped you?
advised me the best options always trust him
Have you seen the outcome you were hoping for?
yes
What could they have done better?
nothing
Alan's reply
Thank you Howard for your kind words, that's really nice to hear and most appreciated
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
I withdrew 25% from my pension pot and received help and advice on doing this.
How has Alan Griffiths helped you?
He explained the consequences of me releasing money.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
It did take a while to obtain the funds from my pension but my advisor did explain why.
Alan's reply
Thank you very much Alison for your kind comments
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Down
What were the circumstances that caused you to initially look for an adviser?
A change of investment company
How has Alan Griffiths helped you?
Expert advise to help with my decisions
Have you seen the outcome you were hoping for?
Yes the benefits have been rewarding
What could they have done better?
Nothing
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
Alan took over from my previous adviser
How has Alan Griffiths helped you?
He gave clear and precise advice.
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
Nothing
Alan's reply
Thanks Cathy, really appreciate your comments
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
Hoyl and Alan were recommended to me by Zurich
How has Alan Griffiths helped you?
I am very happy with the advice Alan has provided
Have you seen the outcome you were hoping for?
Yes the outcomes have been better than I had thought they might be
What could they have done better?
It would have been useful to have had some contact at the begining and during the Covid 19 pandemic
Alan's reply
Thanks for your comments John much appreciated. I hope you received our newsletter regarding the effects of the virus on the investment market.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
Previous one retired
How has Alan Griffiths helped you?
Advice on pension
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I could do without the questionnaire regarding my attitude to risk but talk personally
Alan's reply
Thanks for your comments Richard most appreciated