Reviewed for

Mortgages ( 1 )

Pensions ( 41 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 15 )

Investments and Savings ( 9 )

Pension Transfers - Non Specialist ( 18 )

Inheritance Planning ( 2 )

Pension Transfers - Specialist ( 26 )

Financial Planning ( 4 )

Financial Mentoring ( 1 )

( 1 )

Reviewers' assets

£500k+ ( 5 )

£200k - £500k ( 6 )

£100k - £200k ( 5 )

( 2 )

Up to £50k ( 4 )

£50k - 100k ( 1 )

Client reviews

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Single with no dependents so my family would not receive any money if I didn't transfer my works pension

How has Adrian Douglas helped you?

He has explained everything in layman's terms. He has been very supportive in answering all of my questions and concerns. He is also a very mild mannered gentleman.

Have you seen the outcome you were hoping for?

Not yet.

What could they have done better?

Nothing.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Transfer of a final salary pension scheme

How has Adrian Douglas helped you?

Adrian led me through the process process in a very friendly and professional manner, supported by his excellent team who were always on hand to respond to any questions that I had.

Have you seen the outcome you were hoping for?

100%

What could they have done better?

I really couldn't find fault in any of the dealings that I have had with Adrian and his team.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I needed to transfer out of a work pension to a self invested pension. I already know this was right for my own personal circumstances but Adrian did all the fact finding and arrived at the same conclusion. He was very thorough, supporting and able to help me with this. Alternative providers were not prepared to get involved with pots less than a certain value but Adrian did not discriminate.

How has Adrian Douglas helped you?

To transfer a work pension into a SIPP (provided by Aviva)

Have you seen the outcome you were hoping for?

Absolutely. This was all done and executed perfectly. My pot is now under my control and thinking ahead, at death my money will be distributed to my beneficiaries rather than being "lost" in the work scheme. I was so happy, I have also transferred another pot I had with a different provider to Aviva, through Adrian.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

I had a couple of pensions that I wanted to transfer into my SIPP and I needed a specialist to give me advice on whether it was the right thing to do and if so to facilitate the process for me.

How has Adrian Douglas helped you?

Adrian explained the things that needed to be considered and conducted a review of whether he would recommend the transfer - having identified that given my circumstances it would be beneficial he and his staff facilitated the process. They supported me through the various stages explaining the process as we went.

Have you seen the outcome you were hoping for?

Yes the pension transfers were made and my funds are now consolidated.

What could they have done better?

Nothing - one transfer was delayed by the administrators of the fund concerned. They breached their own guidelines and I was owed a penalty payment as a result, Adrian's team stayed involved after the transfer until the penalty payment was made.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

I was looking for advice on how to manage my pensions

How has Adrian Douglas helped you?

Adrian has been a constant source of advise and guidance throughout the process which has been long and complex but Adrian has explained everything to me in terms that I have been able to understand.He is always willing to take a call when needed and I have found all the dealings with AXG pleasant and professional this incudes Kerrie who is also very helpful whenever I have needed anything.

Have you seen the outcome you were hoping for?

Yes I am so pleased with the results I now feel in control of my pension and have the professional expertise and advice of Adrian when I need it.

What could they have done better?

Nothing

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I needed to change my broker and was given Adrians contact details by a friend who highly recommended him as he worked very well indeed for her financial needs.She was and is very pleased with his advice.

How has Adrian Douglas helped you?

He has made it easy for me understand my portfolio , with out using financial jargon. He has saved me a lot on brokers fees . Above all , whenever I have a query he gets back to me immediately, even if its outside office hours. he is in touch even at week ends if the need be.

Have you seen the outcome you were hoping for?

Yes certainly

What could they have done better?

Nothing that I can think of at this moment

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Pembrokeshire

What were the circumstances that caused you to initially look for an adviser?

Initially we were looking for help transferring funds from a final salary pension into a more flexible pension.

How has Adrian Douglas helped you?

Dougy helped us through the transfer process from a final salary to a flexible pension and has now helped us with the annual review of our pension

Have you seen the outcome you were hoping for?

We are delighted with having been able to complete the transfer and the annual review process gives us confidence for the future.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Final salary pension transfer

How has Adrian Douglas helped you?

Successfully helped transfer my pension with good clear advice along the way

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, everything was spot on.

First impression from a user who is not yet a client

July, 2023

Overall

Please provide a brief comment about your experience with Adrian

Not heard back since initial call

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To move my Final Salary pension to a private SIPP

How has Adrian Douglas helped you?

Ensured without doubt to check this was the correct option for my circumstances

Have you seen the outcome you were hoping for?

The outcome was perfect and has worked very well

What could they have done better?

Nothing

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Equity release was needed from old private pensions

How has Adrian Douglas helped you?

In a competent and professional manner

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Time scale was somewhat protracted but more the pension companies than the advisor

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Final salary transfer

How has Adrian Douglas helped you?

Clear explained the transfer process and put me at ease. Friendly manor, willing to have zoom calls at any time due to the long distance between use. Made me reassured in a climate where scams are real .

Have you seen the outcome you were hoping for?

Yes, transfer was all about my family going forward and Dougy as done that.

What could they have done better?

Nothing

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

I needed to transfer my pension so that I could access funds

How has Adrian Douglas helped you?

Adrian provided all the information I needed, he explained everything and ensured I fully understood all the implications of moving my pension

Have you seen the outcome you were hoping for?

Yes, exactly what I was hoping for.

What could they have done better?

Their professionalism, understanding of subject matter and approach were exemplary, I don't think anything could have been better

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Needed advice on a pension

How has Adrian Douglas helped you?

Explained all options available to me making it easier to come to a decision on how to move forward.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Very satisfied with advice I received every step was explained making process easy to understand.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Pembrokeshire

What were the circumstances that caused you to initially look for an adviser?

We wanted to transfer a final salary pension to a more flexible arrangement. There is no escaping using a financial adviser in this circumstance and to be honest, I was dreading having to use a financial adviser!

How has Adrian Douglas helped you?

Having said I was dreading using a financial adviser, Adrian (call him Dougy!) was brilliant. He was thorough, helpful, didn't try to sell me anything I didn't want and helped us through the transfer process.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Pension transfer

How has Adrian Douglas helped you?

With a pension transfer

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

The desire to consolidate my pensions into one pot

How has Adrian Douglas helped you?

Adrian managed the transfer of a pension with GMP benefits to the pension provider of my choice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, they handled the transfer smoothly and professionally

First impression from a user who is not yet a client

September, 2021

Overall

Please provide a brief comment about your experience with Adrian

No one contacted me

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I needed some professional oversight of my pension funds.

How has Adrian Douglas helped you?

Adrian was very hlpful in explaining the options and implementing the agreed actions.

Have you seen the outcome you were hoping for?

I'll be able to tell you in a few years!

What could they have done better?

I'll be able to tell you in a few years!

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

Take advice for pension transfer

How has Adrian Douglas helped you?

Organised and showed plans of the benefits of my pensions in a company scheme to transfer to a draw down scheme

Have you seen the outcome you were hoping for?

Absolutely yes

What could they have done better?

Nothing

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Pension transfer

How has Adrian Douglas helped you?

Knowledgeable. Personable and efficient with pension transfer and money management.

Have you seen the outcome you were hoping for?

Yes. Outcome as expected.

What could they have done better?

No. Faultless in every respect.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I had a FS scheme with a previous employer and made sense to move it away.

How has Adrian Douglas helped you?

He arranged the transfer to a new scheme perfect for my needs. He gave clear common sense advice and was efficient in getting the transfer done with the help of his support Matt Baylis who also deserves a mention. I had spoken to other Pension specialists however I chose Dougy aand glad I did.

Have you seen the outcome you were hoping for?

Yes. Perfect.

What could they have done better?

Nothing. All clear and within timescales.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Rutland

What were the circumstances that caused you to initially look for an adviser?

I have know Arian for about five years now, firstly through his dealings with my wife's pensions. I needed to take my pensions away from their existing companies that I was not happy with and re direct them to a more protective scheme as he had sorted previously with my wife's.

How has Adrian Douglas helped you?

He made the transfers from my existing pension companies to the new with absolute ease and no messing. His advice along with the team to me are excellent and extremely professional. In previous senior sales management positions within such blue chip companies such as Beechams, Coca Cola and Courtaulds, I pride myself in knowing what and more importantly, who are genuine people and Adrian is certainly one of them.

Have you seen the outcome you were hoping for?

In the years that he has looked after my wife's pension funds, we both have seen good returns and exactly what we have expected. Yes dips have occurred due to pandemics, but after the usual and expected drops, the funds have bounced back and bounced back extremely well.

What could they have done better?

In my personal opinion, absolutely NOTHING more that they actually have.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Accessing a final pension salary scheme

How has Adrian Douglas helped you?

Managed to provide me with an outcome which was acceptable to me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

To translate my pension into a more flexible arrangement

How has Adrian Douglas helped you?

From start to finish made everything easy to understand which is quite a complex process

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

I could not have hoped for anything better.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Being placed on "Furlough" due to the "Coronavirus" Pandemic.

How has Adrian Douglas helped you?

On a number of levels i.e. Perspicacious advice ; regular communications and updates ; quality of service ; speed of service ; accessibility ; courtesy and professionalism , Mr. Douglas and his team ticked every box.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Given the unprecedented times and situation due to the Covid Pandemic , coupled with the fact that Mr. Douglas and his team were having to work from home , I can categorically state that the quality of advice and service that I received was outstanding.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I had a final salary pension.

How has Adrian Douglas helped you?

He has arranged for my pension to be invested in the best possible companies, compatible to my needs.

Have you seen the outcome you were hoping for?

To early to say, at the moment.

What could they have done better?

Adrian, did everything I needed. This all happened during lockdown. So he was always just a phone call away, to help out with filling in forms and answering any questions. (Which there were many, as I had never done anything like this before) He took me through every step, and explained everything.

First impression from a user who is not yet a client

June, 2020

Overall

Please provide a brief comment about your experience with Adrian

Adrian was clear, transparent about the services and even forwarded material via email. I now need to think things over. However he was right up to expectation for our initial discussion

First impression from a user who is not yet a client

June, 2020

Overall

Please provide a brief comment about your experience with Adrian

I didn't see a profile, hence the No..

First impression from a user who is not yet a client

June, 2020

Overall

Please provide a brief comment about your experience with Adrian

We have only discussed my and my wife's financial circumstances in brief terms so far but I am very impressed and certainly keen to take matters further

First impression from a user who is not yet a client

May, 2020

Overall

Please provide a brief comment about your experience with Adrian

Fortunately we have been recommended a financial advisor located in our village

First impression from a user who is not yet a client

April, 2020

Overall

Please provide a brief comment about your experience with Adrian

Fast response and found a solution to my issue.

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Transfer of of occupational pension to SIPP

How has Adrian Douglas helped you?

Provided an excellent service in providing all the information needed to make an informed decision.

Have you seen the outcome you were hoping for?

Yes, the transfer was executed very efficiently and with frequent status updates provided at every step.

What could they have done better?

I could not fault the service in any way.

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Pension trouble

How has Adrian Douglas helped you?

He sorted every thing out no messing

Have you seen the outcome you were hoping for?

Yes 100%

First impression from a user who is not yet a client

January, 2020

Overall

Please provide a brief comment about your experience with Adrian

Nice and friendly. Professional.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I was transferring a defined benefit pension into a SIPP

How has Adrian Douglas helped you?

Adrian conducted a full investigation into our finances and our financial goals.

Have you seen the outcome you were hoping for?

Adrian agreed that in our circumstances coming out of the DB pension was the correct move.

What could they have done better?

When moving from a DP pension you are legally required to obtain financial advice. I was surprised at the level of fees involved for that advice but reassured when Adrian fully explained the reasons and necessity for the fees.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Denbighshire

What were the circumstances that caused you to initially look for an adviser?

Transfer of pension

How has Adrian Douglas helped you?

Adrian did all the work for me and gave me sound advice over the past two years

Have you seen the outcome you were hoping for?

Time will tell long term

What could they have done better?

nothing advice was sound

First impression from a user who is not yet a client

December, 2019

Overall

Please provide a brief comment about your experience with Adrian

Very helpful advice

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I was looking for advice on transferring from a defined benefit pension scheme with a view to taking benefits

How has Adrian Douglas helped you?

Adrian was able to provide the advice and had the relevant qualifications needed to see the transfer done

Have you seen the outcome you were hoping for?

The transfer is now complete. The benefits yet to be taken and partially dependent on future investment returns

What could they have done better?

I was happy with the interaction with the adviser. Maybe could have had some of the recommendations a little earlier to give more time for consideration.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

To provide advice on a Defined Benefit pension transfer.

How has Adrian Douglas helped you?

Adrian provided excellent advice on my DB transfer and was completely transparent. Unlike the majority of other financial advisers i spoke to Adrian was non pushy with charges that were below the industry average that i would consider value for money. Other IFAs should take note. I would recommend Adrian to other like minded individuals looking for a complete all encompassing user friendly and professional service.

Have you seen the outcome you were hoping for?

I have now transferred my DB pension and after a further 12 months of monitoring Adrian's investment style and performance, the rest of my pensions are now to be managed by Adrian and his team. Having worked in City for 30 years i didnt take this decision lightly as i have preferred to self manage historically. However Adrian and his team convinced me that their risk based approach and asset allocation was excellent.

What could they have done better?

Other IFA's should take note of the professionalism, transparency on fees and overall approach that Adrian adheres to.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Lack of knowledge of my own - ignorance in other words. Plus recognition that I needed to address pension issues and like so many had left it too late to maximise any potential.

How has Adrian Douglas helped you?

Guided me as to the most effective way to combine my scattered funds to best effect, ensuring that irrespective of what happens to me, in the future my family will have access to all of my pension pot.

Have you seen the outcome you were hoping for?

Not yet, but we are well on the way. My pension remain a work in progress so will require ongoing support and guidance.

What could they have done better?

Push me harder to get me to move faster, but that is a very difficult path for an advisor to tread.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

Pension consolidation into a private fund.

How has Adrian Douglas helped you?

Able to provide full analysis of existing against possible future scenarios enabling me to make an informed decision based on my risk profile.

Have you seen the outcome you were hoping for?

Early days. Expecting to see growth in the funds but more importantly security.

What could they have done better?

Some of the transfers took a longer than expected but overall I was happy with the service .

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Timing and the need to consolidate pensions

How has Adrian Douglas helped you?

With a lot of time, patience and analysis

Have you seen the outcome you were hoping for?

So far yes.

What could they have done better?

Nothing that I can think of, hence the ratings

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I reached retirement age and wanted to transfer my pension fund into SIPP

How has Adrian Douglas helped you?

He clearly explained the scheme and offer acceptable solutions

Have you seen the outcome you were hoping for?

I am reaching the final stages of reaching the outcome I am hoping for.

What could they have done better?

The final stage of transferring money to the new scheme should be more straightforward.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Pension transfer advice

How has Adrian Douglas helped you?

Will calculating the best options and then actioning those

Have you seen the outcome you were hoping for?

Absolutely 100%

What could they have done better?

Nothing. First class service

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

Recommend by a friend

How has Adrian Douglas helped you?

With my pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Just to keep intouch as much as you can

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

With Pension Transfer Value reaching records highs in 2019, I want to explore the possibility of taking control of my own pension pot.

How has Adrian Douglas helped you?

Dougy conducted a full financial review of my circumstances, my attitude to risk and provided me with a comprehensive recommendation tailored to my circumstances.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Very happy with the service Dougy provided.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

I wanted to collect my various pension schemes under one umbrella.

How has Adrian Douglas helped you?

He presented various alternatives with a competitive cost structure and implemented a SIPP.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing that I can think of.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

As part of a reassessment of our financial plans and advice, my husband and I met with a number of financial advisors, of whom Adrian Douglas was one, and in our opinion, the best.

How has Adrian Douglas helped you?

Adrian and his colleagues undertook a thorough review of our current investments and pensions, monthly outgoings, and our plans for the future as well as assisting us in assessing our individual approaches to investing and risk. They also offered advice and assistance with regards to investments I hold outside of the United Kingdom; and accompanying tax-related issues.

Have you seen the outcome you were hoping for?

Thus far I have been very pleased with the advice and service provided by Adrian and his team. Their response to questions and requests for information has always been timely and appropriate, and they have often made me aware of opportunities I hadn't considered.

What could they have done better?

At the moment, I can't think of any.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I felt my previous adviser had missed a few key legislative changes that directly impacted my situation. My previous adviser was also expensive and I was not getting value for money.

How has Adrian Douglas helped you?

Full review of my investment and pension portfolio and a restructure to make the best use of tax.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I know they have to present a large amount of information and analysis for legal reasons, a concise summary would help.

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Transferring my Sainsburys Pension to make it suit my needs.

How has Adrian Douglas helped you?

Advise and organising the transfer

Have you seen the outcome you were hoping for?

Yes very pleased.

What could they have done better?

Satisfied with Adrian’s Advice.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Early retirement.

How has Adrian Douglas helped you?

Financial Advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Weekly updates would have been good .

Review from verified client

December, 2018

Overall

Service

Advice

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on occupational pension transfers.

How has Adrian Douglas helped you?

He advised me on the implications of transferring from an occupational pension scheme.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

PENSION INVESTMENTS

How has Adrian Douglas helped you?

PERSONAL MEETING TO DISCUSS OPTIONS

Have you seen the outcome you were hoping for?

YES

What could they have done better?

EXPLAIN A BIT MORE ON THE COMPANIES THE MONEY WAS BEING INVESTED IN AND HOW THE INVESTMENTS WORKED eg WHAT HAPPENS IF A COMPANY ISN'T DOING WELL THAT I HAVE INVESTED IN.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer my pension to a SSAS

How has Adrian Douglas helped you?

Adrian advised me on the pitfalls and advantages of doing this and whether, in my particular circumstances, this was feasible

Have you seen the outcome you were hoping for?

Yes. I am happy with the outcome and with the advice received.

What could they have done better?

There was nothing really that my adviser could have done any better. The other side were dragging their feet and slowing down the process, not Adrian. Overall I am happy with how everything was dealt with.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Redundancy and retirement potential

How has Adrian Douglas helped you?

Adrian, provided clear, concise advice on the best way forward following a number of information gathering meetings. He managed all the activity involved leaving me to simply sign the agreed paperwork. I was very happy that Adrian took time to fully understand my financial status and future expectations.

Have you seen the outcome you were hoping for?

I certainly have the investment visibility I requested. I appreciate time will determine success and am happy with the ability for portfolio management where required.

What could they have done better?

The relaxed friendly meetings were really helpful in identifying the best way forward, it would have been helpful to have received brief notes after each meeting to set out next steps and confirm progress of the plan.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

To review my options with my final salary pension scheme

How has Adrian Douglas helped you?

By providing comparisons with staying in the scheme or transferring out to a personal pension plan

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing comes to mind

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Looking to consolidate pensions and advice on income from pension and other pensions I have.

How has Adrian Douglas helped you?

He gave me sound advice and sorted it out for me brought some pensions together and which to leave.

Have you seen the outcome you were hoping for?

Yes and I am very thankful.

What could they have done better?

Nothing I couldn't falt him for always been helpful and easy to get along with. Always got back to me with in a reasonable time.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer a guaranteed pension into a SSAS. I needed advice and assurance.

How has Adrian Douglas helped you?

We went through all the necessary assessments. Ensuring suitable income excluding the pension and risk aversion and understanding the the pros and cons of such a move.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

This is for anyone who is a specialist in their field - keep it simple and don't assume anything is understood by your client until you have carefully explained everything. Sometimes we need to hear it twice!

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

Advise on retirement

How has Adrian Douglas helped you?

Talked us through our options on best deal for our retirement money excellent service

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Could not have been any better no worries at all

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

We needed an IFA to assist us in the transferring of my final salary BA pension into a SASS.

How has Adrian Douglas helped you?

Adrian was very good at explaining the pro’s and con’s to me of transferring my pension and liaised with BA throughout the process to ensure a smooth transfer.

Have you seen the outcome you were hoping for?

Yes all sorted and money sitting in the pot ready to invest.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

To switch my IFA for pension and SIPP services

How has Adrian Douglas helped you?

He explained all possible avenues available to me and helped with my transfer

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Non applicable very satisfied with the service I received

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking to learn more about EIS investing, and to possibly make an investment.

How has Adrian Douglas helped you?

Adrian did an excellent job of explaining the advantages and risks of EIS investments, and then assistant me with making a number of investments. Throughout, he was responsive and easy to work with.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

Got to an age where I needed to understand what I had in my nest egg for retirement down the line

How has Adrian Douglas helped you?

Explain how my pensions worked and what my various options were. Very happy with all the advice and not rushed in any way

Have you seen the outcome you were hoping for?

Only been running 1 year but no complaints

What could they have done better?

Doug has done a great job; very happy with the relationship and trust the advice.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

I had a frozen pension and wanted to make it work better for me

How has Adrian Douglas helped you?

Adrian went through all the options available to me & allowed me to transfer my pension which will allow me to retire early

Have you seen the outcome you were hoping for?

It’s been a year and I am extremely happy with the outcome so far

What could they have done better?

None he’s been great

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

I am over 55 and was looking for the best way to take tax free lump sum and Adrian was the best and easiest person to understand

How has Adrian Douglas helped you?

Have the best info as well as doing it in a way I could understand

Have you seen the outcome you were hoping for?

Very much so

What could they have done better?

In my mind Not a thing