Reviewed for

Insurance and Protection ( 32 )

Mortgages ( 78 )

Equity Release ( 2 )

Investments and Savings ( 3 )

Long Term Care ( 2 )

Financial Mentoring ( 1 )

Reviewers' assets

£500k+ ( 3 )

£200k - £500k ( 8 )

£100k - £200k ( 3 )

£50k - 100k ( 9 )

Up to £50k ( 28 )

Client reviews

Repeat review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Sussex

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

Reviewed my current mortgage

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Looking to purchase our first home.

How has Deborah Whittaker helped you?

Deborah has assisted us throughout the entire process. From understanding our options at the outset (as to mortgages, property types, areas and general queries) to providing expeditious, clear and appropriate advice throughout the sale process, Deborah provided an outstanding service.

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

N/A - nothing to report!

Deborah's reply

Thank you for your kind and thorough review of my service. I wish you happiness in your new home together :)

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking initially to see how much I could access in a mortgage. As a company Director this is not as easy as a standard mortgage process but Debbie took me through the process seamlessly, quickly and with good humour. Following this, when i had found a home I wanted to get a mortgage on - Grade II listed, a bit of wreck but Debbie worked with me rapidly to get the outcome I needed.

How has Deborah Whittaker helped you?

Debbie acted as my broker for the mortgage, communicating directly with the bank's underwriters arguing my case for the mortgage level i needed. This has not been straightforward and Debbie has remained positive and pushing for the outcome I needed throughout.

Have you seen the outcome you were hoping for?

Absolutely. I had an absolute nightmare with my accountants trying to get a basic mortgage reference, which Debbie supported me and pushed them - this resulted in me getting 25% more in mortgage value than the original number the underwriters came up with. I could never have done this myself, which would have resulted in a smaller mortgage and ultimately perhaps jeopardised the purchase.

What could they have done better?

Nothing.

Deborah's reply

Thank you for your detailed review. I am so pleased that you are so passionate about the service i provided to you and i am over the moon that you have got the result we wanted. Even if it was a bit of a fight :)

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

My girlfriend and I are first time buyers and needed a mortgage broker. We’d heard from some friends of ours about Debbie and they had great things to say about her.

How has Deborah Whittaker helped you?

Debbie has helped us in a number of ways. First and foremost, by helping us secure a mortgage! But, beyond that, she’s provided fantastic advice and support throughout the house-buying process. As first time buyers, we valued Debbie’s welcoming and kind attitude and appreciated her clearly and concisely explaining things to us along the way. She responded to us quickly and helped resolve any queries we had.

Have you seen the outcome you were hoping for?

Yes - we’re going to begin moving into our new house next week and are very, very excited!

What could they have done better?

Nothing.

Deborah's reply

Thank you for taking the time to write such a kind review. I hope you are very happy in your gorgeous new home

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Following a divorce I needed to house myself and my daughter.

How has Deborah Whittaker helped you?

Debbie has made it possible for me to continue living in the home that has been in my family for over 80 years and I can't thank her enough!

Have you seen the outcome you were hoping for?

I couldn't be happier. Debbie's knowledge and support has been invaluable and her patience never ending. The Mortgage deal that she found me means that I know exactly what iIwill be paying for 5 yrs which gives me time and breathing space to adjust to single life.

What could they have done better?

I can not fault the professionalism and service that I have received

Deborah's reply

Thank You for your gorgeous review! I hope you are very happy in your home :)

First impression from a user who is not yet a client

June, 2023

Overall

Please provide a brief comment about your experience with Deborah

Deborah understood exactly our situation and her positive attitude made us wanting to collaborate with her from now on for the long term.

Deborah's reply

Thank you for your kind review. It is good to know you felt reassured and I very much look forward to working with you now and in the future.

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in West Lothian

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

Debbie has been in touch with me especially when I’ve recently moved to Scotland and have been looking at properties for sale and the mortgage options available. When we looked at a new built property and reserved it we were asked to use the developer’s mortgage broker to speed up the process. Just waiting for my mortgage fixed period to get over so I can be in touch with Debbie again and I can feel safe and confident with the mortgage offers Debbie suggests.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

I needed a new mortgage to suit my circumstances, it wasn’t straight forward, Debbie was brilliant

How has Deborah Whittaker helped you?

By finding the mortgage that makes everyone else jealous, if you can get jealous over a mortgage!

Have you seen the outcome you were hoping for?

Oh yes

What could they have done better?

Nothing, absolutely nothing

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

I am keen to use the knowledge and experience of a professional adviser. The advice I have been given now and in the past by Debbie has lead to a smooth remortgage process.

How has Deborah Whittaker helped you?

She has listened to our wishes and found a suitable mortgage offer and ensured the best outcome.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Deborah's reply

Thank you for your kind review.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Looking for a commercial mortgage, and Debbie had a lot more products available at better rates.

How has Deborah Whittaker helped you?

Secured multiple mortgages at great rates. Also sorted my wife’s income protection.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, she provides a 5 star service!

Deborah's reply

Thank you so much for your kind review. I look forward to working with you again soon.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

House move

How has Deborah Whittaker helped you?

Set us up with a new mortgage & life insurance

Have you seen the outcome you were hoping for?

Yes

Deborah's reply

Thank you for your kind review!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

We needed a product transfer with our mortgage and advice on protection.

How has Deborah Whittaker helped you?

Debbie helped us with our product transfer with our current provider.

Have you seen the outcome you were hoping for?

Absolutely yes

What could they have done better?

Nothing. Debbie is always so helpful and proactive. We always feel at ease knowing we have Debbie by our side helping to ensure things runs smoothly and to answer any queries we have.

Deborah's reply

Thank you so much for taking the time to review my service and i look forward to helping you when your mortgage is due to be reviewed next. :)

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

I was in need of purchasing my first property some 7 years ago now and i was referred to Deb, thank god i was!

How has Deborah Whittaker helped you?

Deb helped me with literally everything as i found the process very stressful, she was on hand literally 24/7 and always picked up the phone, although there were times she didn't due to how busy she was but i would always get a phone call back within the hour.

Have you seen the outcome you were hoping for?

Absolutely, i am now on my third property working my way up and needless to say, i only use Deb and have recommended many people to her as she is that good.

What could they have done better?

Nothing.

Deborah's reply

So happy to hear your 3rd move with us has been successful and cant wait to help with the next one! Thank you for your kind review

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking to move to a new home. My partner was selling his FTB property and I was looking to purchase my first property.

How has Deborah Whittaker helped you?

Debbie was a huge help and made the process of getting a mortgage a breeze. Debbie is incredibility knowledgeable and knew exactly what product(s) would best suit our financial needs.

Have you seen the outcome you were hoping for?

Yes. Insurance and protection was also covered which again met our financial needs,

What could they have done better?

I can not fault the service at all. Debbie is a fantastic mortgage broker and I will recommend her services to all my friends and family.

Deborah's reply

thank you for your wonderful review. :)

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

Bad credit history and needed a mortgage

How has Deborah Whittaker helped you?

Deborah thought of a salutation to get the mortgage where other mortgage advisors didn't

Have you seen the outcome you were hoping for?

Yes I have a mortgage

What could they have done better?

I feel that I could not add anything to improve the service

Deborah's reply

Thank you so much for your kind review :)

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

Wanted to move into a bigger house

How has Deborah Whittaker helped you?

Massively! Deborah helped us get the best rate for our circumstances and our dream house.

Have you seen the outcome you were hoping for?

Yes! 100%

What could they have done better?

On this occasion absolutely nothing

Deborah's reply

Thank you so much for taking the time to review my service when you have only just moved you are so kind and i cant wait to help you again in the future!

First impression from a user who is not yet a client

October, 2022

Overall

Please provide a brief comment about your experience with Deborah

Financial adviser never contacted me. VouchedFor wasted my time

Deborah's reply

I am so sorry that your request for a call back was missed. I have looked into this and it was on the day we moved IT providers a few emails over a very short period of time did not make their way to us as they should have. I can assure you and anyone else looking to approach me for this service that this was a one off event and that from the quality and frequency of my other reviews that this is not normal for me. If i can be of assistance to you please email me on debbie@abode-finance.com and i will ensure a swift response is given to you. Once again i am very sorry.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Deborah Whittaker helped you?

Exceptional. Expert advice that not only shone out and stood up above the rest but, delivers results and do what they say they’ll do. Debbie Whitaker has been superb. I’d leave more stars if I could.

Have you seen the outcome you were hoping for?

Absolutely, Deborah locked us in to a rate before the rate increases and has saved us a lot of money - brilliant

What could they have done better?

Invented time travel / nothing..

Deborah's reply

thank you so much for your gorgeous and witty reply.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Mortgage for new house

How has Deborah Whittaker helped you?

Mortgage application

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Cumbria

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

Debbie helped with our motlrtgage and was very honest and got us a very good deal. It's an absolute mine field, but she made it very easy.

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Sussex

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

Debbie has managed to get us a mortage as a marriage couples serveral times during the sale off our home,where we could not get one any where else,during my marriage seperation i did not espect to get a martage on my own,but Debbie true to her word manage to get me one ,now own my own flat Debbie has always given me good money and mortage advice and nothing has been to much trouble for her and she stills drops me a message now again to see how i am she a star and would not have managed with out her

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Sussex

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

Debbie has been a constant source of help and support for my mortgage requirements

Deborah's reply

Thank you for your kind review.

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in West Lothian

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

Debbie has always been very helpful and always goes above and beyond to help me with any queries I have. I’ve never seen anyone so helpful. Any questions I have related to mortgages, all I know is to contact Debbie and no one else.

Deborah's reply

I am always happy to help such a lovely family as yours. Thank you for your review

Repeat review from verified client

September, 2021

Overall

Advice

Service

Value

Based in West Sussex

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

In every way possible, amazing at her job and have recommended to numerous people. - she responds the same day if not the same hour, even with 100's of other things on the go. - So helpful as I know nothing about this area and also very patient!

Deborah's reply

Thank You for your gorgeous review

Repeat review from verified client

September, 2021

Overall

Advice

Service

Value

Based in West Sussex

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

Arranged another mortgage and life insurance

Repeat review from verified client

September, 2021

Overall

Advice

Service

Value

Based in West Sussex

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

House move

Deborah's reply

Thank You for your kind review

Repeat review from verified client

September, 2021

Overall

Advice

Service

Value

Based in East Sussex

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

Debbie has provided us with assistance on insurance needs. As always she is efficient, personable and I know I can trust her to get us both the right deal to meet our needs and that will also be the best value for money as well

Deborah's reply

Thank you for your kind review Gary :)

Repeat review from verified client

September, 2021

Overall

Advice

Service

Value

Based in West Sussex

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

Helping and advising on my remorgage

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

First time buyers for a residential property

How has Deborah Whittaker helped you?

Deborah guided us through the mortgage application process and actually through the home buying process as a whole. She was brilliant start to finish. We felt confident that her guidance throughout was in our best interests. She informed every major decision and each turned out successfully. Being first time buyers, it was really important to us that we could ask lots of questions at any time. Debbie went above and beyond to answer each one quickly and in detail. It really felt like Debbie had our back the entire way through and this was such a comfort during this important moment in our lives.

Have you seen the outcome you were hoping for?

Yes, we are now happily move in!

What could they have done better?

Nothing. We will be asking for Debbie's services again in the future, no question and have already recommended her to friends and family.

Repeat review from verified client

August, 2021

Overall

Advice

Service

Value

Based in West Sussex

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

I haven’t used Deborah’s service since, but may need to the future.

First impression from a user who is not yet a client

August, 2021

Overall

Please provide a brief comment about your experience with Deborah

I would highly recommend Debbie. She guided us through our mortgage options - was friendly, helpful and very knowledgeable. Thanks Debbie and Abode ?

Deborah's reply

Thank you for your review! I really appreciate it .

First impression from a user who is not yet a client

August, 2021

Overall

Please provide a brief comment about your experience with Deborah

For a first home buyer, Deborah made this experience as easy as possible. She was very supportive and quick to get back to us with any questions and was there to steady any wobbles. Brilliant customer service and professionalism - would highly recommend her services to anyone.

Deborah's reply

Thank you so much Sarah for my lovely review! I hope you are all settled into your beautiful new home.

First impression from a user who is not yet a client

August, 2021

Overall

Please provide a brief comment about your experience with Deborah

We had such a fantastic experience with Deborah, helping us to find the perfect affordable mortgage to buy our house. When our first purchase didn't work out she was there, at short notice, to find us an even better deal for our next attempt. Thankfully that all worked out and, two weeks on, our first mortgage payment went through smoothly and we are very happy in our new home. We don't think we'll be needing a new mortgage advisor for a little while but when we do we'll be going back for Deborah's advice.

Deborah's reply

Thank you so much for your kind review. I Hope you are very happy in your new home.

First impression from a user who is not yet a client

August, 2021

Overall

Please provide a brief comment about your experience with Deborah

Debbie really is the BEST in business. Being first time buyers we were really anxious about the whole process from the beginning but she did nothing but re-assure us that everything would work out absolutely fine and it did! We have now exchanged on our dream home. I highly recommend Abode Finance. Thank you Debbie and team you have no idea how grateful we are for your hard work.

Deborah's reply

Thank you so much Emma we are so happy to have helped you buy your dream home!

First impression from a user who is not yet a client

August, 2021

Overall

Please provide a brief comment about your experience with Deborah

Deborah was wonderful to work with, always going above and beyond to ensure we achieved our goal. Was very honest with expectations and excellent communication. Very friendly and approachable.

Deborah's reply

Thank You for your gorgeous review Laura!

First impression from a user who is not yet a client

July, 2021

Overall

Please provide a brief comment about your experience with Deborah

Debbie was amazing through my re mortage she was so helpful and supportive and was a pleasure working with her

Deborah's reply

Thank you Sam :)

First impression from a user who is not yet a client

June, 2021

Overall

Please provide a brief comment about your experience with Deborah

no discussion on getting a mortgage in princible, she said i should wait for my house to be sold then discuss mortgage. spoke to someone today who was very positive, gave lots of advice and would get mortgage in princible asap

Deborah's reply

Dear Jennifer, Thank You for your first impression of my service. I am sorry your first impression was not as positive as many others have found it to be. I would be very happy to hear from you again in the future where I would hope to change your mind on my service. I wish you every happiness with your move. Kindest Regards, Deborah

Review from verified client

March, 2021

Overall

Value

Service

Advice

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

First Time Buyers looking for mortgage and budget advise

How has Deborah Whittaker helped you?

With one of us being self employed, (and both being total novices with buying/mortgages), we needed guidance and advice with what we could borrow. Debbie helped us out with a lot of general information too - really helped ease the 'stressfulness' the mortgage application can have. Her information was to the point and honest, which is exactly what you want with an advisor and it was just really nice to have such a friendly voice on the other side of the phone.

Have you seen the outcome you were hoping for?

Yes! We have found our first home and had our mortgage accepted.

What could they have done better?

Nothing comes to mind!

Deborah's reply

Thank you so much for your kind review. It was a pleasure helping you with your first mortgage. I hope you are really happy in your new home!

Repeat review from verified client

February, 2021

Overall

Advice

Service

Value

Based in West Sussex

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

Since our last review we had to remortgage due to our fix rate ending. Debbie once again was excellent at getting us the best possible deal available. We are extremely happy with her services and will continue to use her in the future.

Repeat review from verified client

December, 2020

Overall

Advice

Service

Value

Based in West Sussex

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

I have just completed remortgaging my home, and Debbie has yet again been absolutely amazing! Her advice was clear and concise, and she immediately knew what my goal was, and worked hard to ensure I got there. Her services are second to none, and I couldn't be happier with the whole process. I could go on and on about her and her work, but the best thing I can recommend to do is get in touch with her yourself - you won't be disappointed!

Deborah's reply

Dear Adam, Thank you so much for your lovely review! I really do appreciate you taking the time. As ever its has been a pleasure helping you. I look forward to speaking with you again soon. Deb

Repeat review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Cumbria

This review is a follow-up review from a client who left a review previously.

How has Deborah Whittaker helped you since your last review?

Debbie has helped us with our last two mortgages and been easy peasy with her. Highly recommended

Deborah's reply

Thank you for your kind review. Look Forward to speaking again when your deal is up!

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

I was looking for a local mortgage adviser to help me with investing in property

How has Deborah Whittaker helped you?

Debbie has helped me in numerous circumstances going above & beyond to find the right mortgages to fit my needs. I had many conversations with Debbie who patiently went through my mortgage options but not only that really took the time to understand my needs with personal goals and finding the right mortgages to fit my needs. Debbie made me feel comfortable with my decisions answering many questions I had so I knew exactly what the mortgage was that I was taking out and in my case what Income I can achieve.

Have you seen the outcome you were hoping for?

I have seen the outcome I was hoping for reaping the rewards from extra income from successfully renting property which was aligning to my personal goals I could not be happier thanks Debbie. I have been so happy with my mortgage advice that my mum now uses Debbie for her mortgage needs and my mum now is receiving extra income in her retirement.

What could they have done better?

I could not fault Debbie for anything my experience has been exceptional.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage for a buy to let property.

How has Deborah Whittaker helped you?

Debbie gave me different options of mortgages. Debbie was fantastic and took 6 years off my mortgage. She answered all of my inane questions quickly and clearly.

Have you seen the outcome you were hoping for?

Debbie exceeded all expectations. Not only did I get a new mortgage, the rate is better than hoped for, the time of my mortgage is shorter.

What could they have done better?

Absolutely nothing, Debbie worked with me every step of the way, guiding me and supporting me to make the best financial decisions for my situation.

Deborah's reply

Thank you so much for your kind review!

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking to buy a house and therefor needed mortgage and financial advise.

How has Deborah Whittaker helped you?

She secured a great mortgage for us- especially challenging as we had a major change in our financial circumstances half way through the process! Deborah kept us calm and helped us during a very distressing time (I lost my job due to covid). She explained everything so well and was so patient with us.

Have you seen the outcome you were hoping for?

Yes absolutely

What could they have done better?

N/A

Deborah's reply

Dear Mimi, thank you so much for your kind review. I hope you are both very happy in your home together.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

First Time Buyers

How has Deborah Whittaker helped you?

As first time buyers the entire process of buying a house was some what daunting, we had no idea where to start, what our options where or if we could even afford to buy a house in the COVID climate. Debbie's approachable and friendly manor immediately made us feel at ease, she took the time to explain our options to get the best solution for our personal circumstances and how each of the process would work. Debbie was always on hand to answer any questions that we had and explain things in laymans for us. Throughout the entire process Debbie kept us informed of how things were going, what our / her next steps were and advising us on the best options available to us. Debbie made sure that vendors where kept accountable for timelines and was happy to chase them if she though that they were slacking, which gave us the confidence to leave everything in her very capable hands. We will certainly be using Debbie for any further financial services and would recommend her highly to anyone looking to purchase a house.

Have you seen the outcome you were hoping for?

Yes, Debbie secured us a Mortgage at a great rate and also helped us procure our life and critical illness cover.

What could they have done better?

Absolutely nothing, we are very happy with the service and support

Deborah's reply

thank you so much for your kind review. I really do appreciate you taking the time, thank you.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

New mortgage for a new property

How has Deborah Whittaker helped you?

In all aspects of arranging and completing my mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Deborah is very good

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

Moving into my first home

How has Deborah Whittaker helped you?

Deborah was amazing from start to finish. She was really supportive and made the whole experience stress free. Would highly recommend to all my friends and family

Have you seen the outcome you were hoping for?

Yes I’m now in my new home thanks and love it.

What could they have done better?

Nothing I can not fault in anyway. The whole process was simple and easy she did all the hard work for me

Deborah's reply

Dear Alana, You are so welcome it was so wonderful working with you.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

My girlfriend and I were looking for a mortgage on our first house.

How has Deborah Whittaker helped you?

Deborah was brilliant from start to finish, she initially discussed what the different options we could do with the pot of money we had and what interest rates would look like depending on the % of the deposit we put down on a property, with Deborah guiding us through the whole finanical process. This gave us great insight and lead us to buy our perfect first home. The estate agent was rather difficult and pressured us on a quick completion, even though it was often the vendors holding up the process and Deborah offered to talk to the estate agent on our behalf which really gave us a sense of security. We really couldn't fault Debroah at all, her efficiency and responsiveness were excellent; often working into the evening for us and would even be at the end of the phone on the weekends.

Have you seen the outcome you were hoping for?

We definitely reached the outcome we were looking for and look forward to working with Deborah again in the future.

What could they have done better?

Honestly, I don't think Deborah could have done anything better for us. We couldn't find a fault if anything she went above and beyond what we would expect from a financial advisor.

Deborah's reply

Thank You so much for your kind words. It gives me such joy to help people buy their first home. Such an honour. Thank You for trusting me to help you.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Mortgage as a first time buyer

How has Deborah Whittaker helped you?

Debbie went above and beyond to help us get the best mortgage rate. I would highly recommend.

Have you seen the outcome you were hoping for?

Yes we were able to purchase our first home.

What could they have done better?

No there was nothing Debbie could have done better.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Mortgage application first time buter

How has Deborah Whittaker helped you?

She advised us from beginning to approved application. She explained about deposit levels and the best interest rates we could get.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Perhaps more emphasis on the difference in rate between a 10% and 15% deposit, we were shocked how high the rate was, but this is a strange time to be applying for a mortgage and not much was available at 10%

Deborah's reply

Thank you so much for your kind review. I hope you are very very happy in your new home.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

New mortgage and re-mortgage.

How has Deborah Whittaker helped you?

I sought help surrounding my first time mortgage following on from a horrific experience. Debbie put my mind at ease within the first few minutes of discussing my requirements with her. She is extremely knowledgeable, tenacious and always goes the extra mile for her clients. Debbie is an absolute pleasure to deal with and a real credit to Adobe.

Have you seen the outcome you were hoping for?

During both of my mortgage application Debbie ensured that all milestones where hit.

What could they have done better?

Absolutely nothing, 5 star service during a very challenging time. I can really rely on Debbie to take the pressure off of me.

Deborah's reply

Jay, thank you or your kind review and for being a fabulous client. I hope you are very very happy in your home.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Buying a home

How has Deborah Whittaker helped you?

Debs not only found me a mortgage and helped me buy my perfect home. But she went over and above at every step of the way!

Have you seen the outcome you were hoping for?

Yes and more

What could they have done better?

Absolutely nothing!

Deborah's reply

Thank You so much for this review. We cant wait to help you again in the Future.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Deborah Whittaker helped you?

Clear advice and guidance through the process

Have you seen the outcome you were hoping for?

Yes, great value for money and support from start to finish

Deborah's reply

Thank You for taking the time to review my Service. I really do appreciate it. I look forward to working with you again in the future.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Remortgaging my house

How has Deborah Whittaker helped you?

Deborah has been such a great help, i would recommend her services to anyone. Remortgaging was made simple with brilliant advice along the way.

Have you seen the outcome you were hoping for?

After just one meeting & a few phone calls my mortgage was set up hassle free leaving a very happy customer.

What could they have done better?

The service I received from Deborah was perfect.

Deborah's reply

Thank You so much for taking the time to leave a lovely review of my service.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

I wanted to increase my mortgage to move home.

How has Deborah Whittaker helped you?

Deborah found the most competitive mortgages and advised which one was best suited to me and my husband.

Have you seen the outcome you were hoping for?

Yes, we managed to purchase our dream home and have a low interest rate on our mortgage.

What could they have done better?

There was nothing Deborah could have done better. It was amazing service.

Deborah's reply

So good to read your kind Review. Thank You.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

We were unable to get a mortgage elsewhere

How has Deborah Whittaker helped you?

Debbie managed to get us a mortgage offer

Have you seen the outcome you were hoping for?

Yes we have a formal mortgage offer

What could they have done better?

I can't think of anything else that Debbie could have done better

Deborah's reply

Thank you for your kind review. It was a pleasure working with you I hope you are very happy in your new home.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage

How has Deborah Whittaker helped you?

Deborah made the task of applying for a mortgage so easy for me and was very clear on explaining everything as was I was struggling to take everything in. The process was very quick as well.

Have you seen the outcome you were hoping for?

Yes a better outcome than first thought.

What could they have done better?

Nothing really like I said she made the process really easy and I’d highly recommend her to people looking for the same advice

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

I needed help arranging my residential and buy to let mortgages.

How has Deborah Whittaker helped you?

Debbie was amazing really helped explain what my options were, found me a cracking deal on both applications and managed to knock a couple of years off my deals.

Have you seen the outcome you were hoping for?

Definitely

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Mortgage on a buy to let property

How has Deborah Whittaker helped you?

She found me a mortgage and a life insurance policy. Also she answered any other questions I had

Have you seen the outcome you were hoping for?

Yes. My property recently completed

What could they have done better?

Nothing. She was extremely helpful throughout the process

Deborah's reply

Thank You for taking the time to review my Service.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

First time buyers needing advice on how much we could borrow.

How has Deborah Whittaker helped you?

Debbie was brilliant, she took all the stress of our shoulders! Found the best mortgage for us, completed all our paperwork and provided support through the whole process.

Have you seen the outcome you were hoping for?

Absolutely!

Deborah's reply

Helping you buy your first home together was a real honour. I hope you are truly happy in your beautiful new pad!

First impression from a user who is not yet a client

April, 2019

Overall

Please provide a brief comment about your experience with Deborah

Deborah contacted me almost immediately, was very efficient and professional taking details and arranging a meeting. During the meeting Deborah was very clear, concise and knowledgeable offering sound and realistic advise. Deborah was able to help and resolve an issue we had previously been advised was probably not worth pursuing. I would be more the happy to recoomment Deborah and will definitely be using her service in the future.

First impression from a user who is not yet a client

February, 2019

Overall

Please provide a brief comment about your experience with Deborah

Deborah was very prompt in replying to my request, and the information she gave and suggested to me was very useful indeed. Deborah is definitely someone who I will use when needed.

Deborah's reply

Thank You for your Kind First Impression Review. I am glad you found our chat useful and look forward to helping you again in the future.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

New mortgage and help to buy application.

How has Deborah Whittaker helped you?

She made the process effortless for me.

Have you seen the outcome you were hoping for?

I am just awaiting the mortgage offer, we are almost there and 7 days into the process.

What could they have done better?

Everything has been on point and signposted each step of the way. So nothing to improve as far as I’m concerned.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

We wanted to borrow extra money on our mortgage for a loft conversion however I had recently gone part time due to maternity leave and this became very hard for us to borrow what we needed aswell as being cabin crew and have a varied pay this made it harder.

How has Deborah Whittaker helped you?

Deborah listened to our needs and went above and beyond for us to find exactly what we needed. She was very attentive and knowledgable and managed to find us everything to suit us.

Have you seen the outcome you were hoping for?

We have seen the outcome we wanted and could not be happier and this is all down to Deborah she has made our family very happy and we can now get the loft conversion we need.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

We were looking for a financial adviser to help us re-mortgage our existing mortgage with additional borrowing to pay off our help to buy loan. Debbie was recommended to me by a couple of friends that had used her in the past. We have also recently been in contact with Debbie again as we are looking for a new mortgage to buy a new property.

How has Deborah Whittaker helped you?

From the outset Debbie was really helpful and explained everything in a clear way - setting out all the steps that would need to be taken, what options were available to us and gave clear instructions about the information we would need to provide to proceed with our mortgage application. Above all Debbie is super efficient and keeps you updated at every stage. We are currently in the process of purchasing a new build property which has meant we are under time pressures to exchange contracts. Debbie processed our mortgage application straight away and even contacted the housing developer to introduce herself - the developers were unsurprisingly impressed by how efficient she is.

Have you seen the outcome you were hoping for?

Yes, our mortgage was perfectly suited for our needs and met all our expectations. My husband owns his own business and in the past this has meant that mortgage applications can take time to process with lots of questions from providers. With Debbie's help and expertise we were able to secure a mortgage quickly and without fuss.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

We needed to remortgage and wanted a better deal on our life insurance as was misold our previous policy. Deborah was recommended.

How has Deborah Whittaker helped you?

She got us a better deal for both and was a rock during the difficult process of swapping mortgages.

Have you seen the outcome you were hoping for?

Yes we definitely have and will be using Deborah again in the future no doubt and have recommended her to friends.

What could they have done better?

Nothing. Any problems we had were as a result of the lender and solicitors. Deborah did everything in her power to get the best result.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

A buy to let mortgage for a flat and a HMO.

How has Deborah Whittaker helped you?

She provided me with options for both which others couldn’t find.

Have you seen the outcome you were hoping for?

Yes I received a mortgage offer for both properties.

What could they have done better?

Nothing. She kept me fully updated all the time and was excellent in her knowledge of the products.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We were looking for a mortgage for our new house and a friend recommended Debbie to us.

How has Deborah Whittaker helped you?

Despite me having an average credit score because of a mistake from the bank, Debbie managed to build the case for us to access the mortgage we needed with the best rate we could ever get. Her will to always go the extra mile has impressed us and we recommend her all the time.

Have you seen the outcome you were hoping for?

Deborah recently reached us in order to discuss various things, but one in particular is relevant here: We discussed anticipating the remortgaging after the first 2 years. Because my situation has changed, I was worried that remortgaging could be complicated to achieve and I realised that Deborah had thought about it way before me. She had chosen Barclays for us not only because they had the best rate but also because it is much easier to remortgage with them. I left the call feeling in good hands and reassured.

What could they have done better?

I really tried hard here but there is nothing I can think of!

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

I was looking for a first time buyer buy to let mortgage.

How has Deborah Whittaker helped you?

Debbie was fantastic at assessing the options I had available and was able to scour the market for the best product for me. She kept me in the loop at all times and pushed the process through for me.

Have you seen the outcome you were hoping for?

Definately, I managed to get a mortgage that I didn't originally expect I would be able to get.

What could they have done better?

Nothing more Debbie could do.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Remortgaging our exsisting property and Mortgaging a buy to let property.

How has Deborah Whittaker helped you?

She was able to find us great rates for both mortages and made the whole process stress free.

Have you seen the outcome you were hoping for?

Yes we are very happy with the outcome and service we have received from Debbie.

What could they have done better?

Nothing, we have no complaints at all. Couldn’t have been any better.

Review from verified client

August, 2018

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

I was initially looking for an interest only mortgage, that I couldn’t get from my bank.

How has Deborah Whittaker helped you?

I did revert back to a repayment mortgage, but using Deborah’s service saved me time and stress.

Have you seen the outcome you were hoping for?

Yes.

First impression from a user who is not yet a client

July, 2018

Overall

Please provide a brief comment about your experience with Deborah

She was very informative and easy to understand

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking to buy a house. We were unsure whether we would be able to apply for a mortgage. We booked an appointment with Debbie to obtain advice on whether we could apply for a mortgage.

How has Deborah Whittaker helped you?

During our meeting with Debbie, she discussed with us our mortgage options and explained the process of obtaining a mortgage. She made us feel relaxed during the meeting and we left our appointment feeling very positive and confident that our needs would be met.

Have you seen the outcome you were hoping for?

Yes, we were very happy with the outcome of our initial meeting with Debbie. On her advice we were able to start looking at properties with a budget in mind. We found a property we liked and had an offer accepted. Debbie was very efficient at dealing with the Halifax and 4 days after our offer on the property, she had successfully arranged a mortgage for us.

What could they have done better?

There is nothing in our opinion that Debbie could have done to make the process any better. We are very satisfied with the service we have been provided.

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

Looking to remortgage.

How has Deborah Whittaker helped you?

Helped us find an affordable mortgage and enabled us to borrow more to find renovations.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

February, 2018