Reviewed for

Insurance and Protection ( 24 )

Mortgages ( 36 )

Equity Release ( 1 )

Inheritance Planning ( 7 )

Reviewers' assets

£200k - £500k ( 1 )

£100k - £200k ( 1 )

£50k - 100k ( 2 )

Up to £50k ( 23 )

Client reviews

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

The banks were not very helpful with their advice on mortgages. Only sell their own products. Jeannie is independent and therefore has my interests at the hart of her advise not the interests of her "bank"

How has Jennie Delelis helped you?

Jeannie went above and beyond as I was dealing with many things at the time including a bereavement

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

NOthing

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I was looking for a mortgage adviser as I was looking to buy my first property. Having worked with Jennie before in drafting my will, I knew and trusted her experience and knowledge.

How has Jennie Delelis helped you?

Buying a house is never a simple task, and Jennie has kept me informed throughout the process, providing excellent, calm, professional advice and warm, reliable service. She always responded to any of my questions in a swift and clear way, and made sure at every stage I knew what was happening, what I needed to do, and taking action to encourage others along as well.

Have you seen the outcome you were hoping for?

I completed on buying my first solo house this week and couldn't be happier. I have an excellent mortgage that is exactly what I needed, my protection needs are fully covered, I feel very well looked after and secure for the future.

What could they have done better?

Nothing.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was a first time buyer

How has Jennie Delelis helped you?

Jennie was detailed and patient with my many questions. Being a first time buyer is nerve wracking but Jennie was on hand to offer advice and support

Have you seen the outcome you were hoping for?

Yes!

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

If you’re ever looking for the best mortgage help ever I can’t recommend Jennie Delelis (Independent Mortgage Broker) of Evolution Financial Planning - Female IFAs highly enough. I thought I had one more year on my fixed rate buy-to-let mortgage and had the surprise of my life when I received a letter from my lender that in 2 week’s time my repayments would quadruple!!! Panicked to say the least, I’d let that ball drop and felt caught out big time. Messaged my go-to IFA Rebecca Robertson Ifa (founder of Evolution Finance) on Sunday. She replied within minutes, even though I wasn’t expecting a reply until Monday. She lined things up for her whole-of-market mortgage advisor Jennie to call me Monday.

How has Jennie Delelis helped you?

That same day Jennie found and talked me through all the best scenarios and options. And within 48 hours my new mortgage application had been processed, accepted and all was sorted. She has saved me SOOOO much money and time. If you're mortgage renewal is coming up, or you're looking to invest in a property in the near future, PLEASE speak to Jennie. She is amazing! Thank you Jennie, you are a mortgage superstar!!!

Have you seen the outcome you were hoping for?

Absolutely!

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

We wanted to remortgage our property.

How has Jennie Delelis helped you?

Jennie was recommend by my cousin, and from the outset, Jennie was amazing with her advice, transparency, and honesty about our situation, which was seemed very complicated from our perspective, however Jennie gave us the time to think through our options with no pressures applied, and was available to talk though our queries objectively. Even when there were delays in the process (through no fault of ours or Jennie's) she was there contacting banks and solicitors on a regular basis to push things through, keeping us informed and motivated. Jennie also reviewed our existing insurance policies to find the level of cover at a reasonable price.

Have you seen the outcome you were hoping for?

Definitely a positive outcome, as we now have completed our mortgage application (December 2022) and have the right level of insurance that gives us peace of mind should anything occur in the future. We would recommend Jennie for any of your mortgage and insurance needs

What could they have done better?

N/A

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Buying a first home/mortgage advise

How has Jennie Delelis helped you?

Jennie is brilliant with her research skills and mortgage advise. As a first time buyer, she has made the process much easier for me and was extremely helpful every step of the way! Every time I was riddled with anxiety and questions, she answered them brilliantly and efficiently. I would highly recommend Jennie!

Have you seen the outcome you were hoping for?

Yes

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage my house.

How has Jennie Delelis helped you?

Jennie helped me remortgage my house. She found me the best deal. At a time when most of us our worried about the cost of living, Jennie gave me the help I needed above and beyond as far as I'm concerned and she also checked in after completion and gave me an after care service which I was not expecting. She is professional, and gave me advice that was not about the remortgage. I would whole heartedly recommend Jennie to any one looking for financial advice. Her customer service is excellent

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

As far as I'm concerned there is nothing more she could have done.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

My existing lender deal was coming up for renewal and I also had another mortgage to consolidate.

How has Jennie Delelis helped you?

She got me a very good 5 year fixed rate, the lender was being difficult and asked for many documents. She managed the process and ensured I got the mortgage offer.

Have you seen the outcome you were hoping for?

Yes we have the security of a good fixed mortgage deal

What could they have done better?

Nothing

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed a private healthcare insurance plan to replace an ex-employer's one.

How has Jennie Delelis helped you?

Jennie asked about me needs, medical history and budget before making some recommendations, then shortlisting one company whose healthcare plan most closely met my needs. I would not really have known where to start with the array of companies on offer in the marketplace, but Jennie researched and shortlisted potentially suitable companies for me and advised on potential pros and cons.

Have you seen the outcome you were hoping for?

Yes, I now have a new private healthcare plan set up, based on Jennie's recommendation.

What could they have done better?

Nothing, I have received excellent service from Jennie and a speedy turnaround.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Further advance

How has Jennie Delelis helped you?

Jennie has been amazing she takes all the pressure off you in dealing with the mortgage companies. Jennie is excellent in sorting out far more than above she goes that extra mile thank you jenni for everything you have done for me .Antonietta Xx

Have you seen the outcome you were hoping for?

Yes x

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Jennie Delelis helped you?

I just wanted to say thank you to you for helping me. You’ve been amazing and unstoppable and with any of the weird problems we’ve had, you’ve come up with solutions when no I was getting disheartened you’ve been positive and determined. You’re amazing I would have given up without you.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Honestly nothing

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

remortgage guidance, plus life and critical illness insurance advice

How has Jennie Delelis helped you?

Jennie guided us to choose a new mortgage lender, and advised on updating life insurance policies.

Have you seen the outcome you were hoping for?

Yes, including prompt and clear communication.

What could they have done better?

Nothing, all satisfactory.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We needed to remortgage to cover an equity loan.

How has Jennie Delelis helped you?

Jennie helped to source a suitable mortgage company and supported us through the remortgage process.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/a

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We have been advised by Jenny for Mortgage residence and buy to let.

How has Jennie Delelis helped you?

She is very experienced and really knows the process of Mortgage application. She has clarity of what documentation needed and also supports through process of mortgage is complete. She is reachable and responsive. She helped us on Buy to Let and Residence mortgage and remortgages.

Have you seen the outcome you were hoping for?

We have been kept informed and upto date as communication has been very good. The outcome has been successful mortgages on multiple occasions.

What could they have done better?

None I can think of

First impression from a user who is not yet a client

October, 2021

Overall

Please provide a brief comment about your experience with Jennie

Jennie has provided great advice on different kinds of suitable mortgages and we have looked at other aspects like indemnity insurance, life insurance and the like. Jennie took her time and the discussion was unhurried, detailed, empathetic, friendly and she strikes a great rapport. Once I decide on a property I will definitely ask Jennie to take over deciding on a mortgage and engaging/chasing the lender and solicitors as it became obvious to me she has a lot of experience in these matters, something I will definitely look forward to as my previous first time buy was a headache to sort out myself.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was buying a house and I needed a mortgage adviser

How has Jennie Delelis helped you?

she helped me find a mortgage at a great rate. She was very clear as to what she needed from me, she was always there to answer questions and help the project move forward. Jennie went the extra mile when she realised that a few weeks after my mortgage offer was approved, it turned out that the bank was offering a better rate, she filed an updated request and it was approved in time for the purchase. She did that while she was on holidays

Have you seen the outcome you were hoping for?

I have seen the outcome I was hoping for, my mortgage has been approved and I now own my house.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I need to remortgage my house and write a new will following my relationship separation. I also needed to initiate adequate income protection and critical illness cover as well as my pension.

How has Jennie Delelis helped you?

Jennie was patient and explained everything to me clearly. She set out all of my options and was happy to recalculate as a result of my dithering. Jennie was also friendly and approachable and I feel she understood my circumstances well. Thank you!

Have you seen the outcome you were hoping for?

Yes. I have all of the plans set up that I needed!

What could they have done better?

Nothing. I am really happy with the service.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

A mortgage

How has Jennie Delelis helped you?

Jennie helped us to find the right mortgage and explained everything she made sure everything was covered and was with us every step of the way.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

I was looking for critical illness cover.

How has Jennie Delelis helped you?

Jennie reviewed my situation and found me the best policy for me. Communication was very quick and Jennie was very responsive, answering all my questions immediately and in a straightforward manner.

Have you seen the outcome you were hoping for?

Yes, the policy was up and running within a few days.

What could they have done better?

nothing

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

arranging a mortgage

How has Jennie Delelis helped you?

She researched and recommended mortgage products suitable to my needs; she also looked at my full situation and advised on the affordability of mortgage and insurances. She has also given me some general Will-writing advice.

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

I cannot think of anything.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Mortgage to move house

How has Jennie Delelis helped you?

Jennie sought the best mortgage for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Jennie is an absolute professional and is amazing at what she does

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Mortgage to move house

How has Jennie Delelis helped you?

Jennie sought and arranged a mortgage for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Jennie is an overall professional and knows her stuff

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was looking to renew my life insurance and consider critical illness cover.

How has Jennie Delelis helped you?

Jennie was extremely helpful as always. She provided all the information I needed and was so patient in explaining everything to me. Thankyou so much for a great service.

Have you seen the outcome you were hoping for?

Yes. I have a life policy that I am happy with in place.

What could they have done better?

Nothing.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Fixed-term ending and need for a re-mortgage.

How has Jennie Delelis helped you?

Took on our complicated, self-employed case and found a mortgage deal that worked for us and cost us less. Bonus.

Have you seen the outcome you were hoping for?

Yep

What could they have done better?

Nothing that could have been done better.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

I own a company and wanted a mortgage

How has Jennie Delelis helped you?

She looked at all the best rates for me and helped me work out what I would need to apply to be in with my best chance of getting the mortage. She then hand-held all the way through so I knew what was going on at all times.

Have you seen the outcome you were hoping for?

Yes a smooth and easy purchase

What could they have done better?

N/A

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy a new house and needed support to find a suitable mortgage

How has Jennie Delelis helped you?

Jennie went above and beyond to help us navigate the fast-changing and very complicated mortgage market during the early stages of the pandemic after the first lockdown restrictions were lifted. In spite of the extra workload created by the complex financial situation she was always optimistic and willing to keep looking at options to make it possible for us to move house. She was endlessly patient and persistent in ensuring we got there in the end even though it took longer than anticipated due to the wider Covid issues going on throughout.

Have you seen the outcome you were hoping for?

Yes we are delighted to now be in our new home and are pleased with the deal we got.

What could they have done better?

Nothing

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Remortgaging a property and moving title to my own name after a divorce settlement.

How has Jennie Delelis helped you?

She understood the context of my request, my specific challenges and worked closely with me. She managed the process in the best way possible and kept me continuously up to date. She was very on top of things and made the whole stressful process a lot simpler for me. She was also very clear about costs and explained all the line items to me quite well.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We were looking to re-mortgage our home, add myself on and release some of the funds from the house for home improvements.

How has Jennie Delelis helped you?

Jennie found the best deal for us and arranged the whole thing from start to finish.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - Jennie was very helpful, informative and accommodating.

First impression from a user who is not yet a client

November, 2020

Overall

Please provide a brief comment about your experience with Jennie

Jennie is extremely helpful, friendly and knows her stuff! Will definitely use her in the future.

First impression from a user who is not yet a client

October, 2020

Overall

Please provide a brief comment about your experience with Jennie

Jennie is a great support and really explained things clearly to me, so I didn't feel out of my depth at all. What a refreshing experience and I feel so much more confident in my own decisions now I've spoken them through with her and heard her professional opinions.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Jennie helped me when it was time to renew my mortgage(s) - a residential and BTL.

How has Jennie Delelis helped you?

Jennie sourced the best deals for my circumstances and talked me through all the charges and options available.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

none.

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with Jennie

It has been an absolute pleasure, Jennie is kind patient and helpful; a fantastic calming voice with information delivered simply and willing to talk through many options.

Jennie's reply

Hi Rebecca, Thank you so much for your kind review, which is very much appreciated! Best Wishes, Jennie D. CeMAP

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Remortgaging home.

How has Jennie Delelis helped you?

Jennie found us the best available deal under the (fast changing) circumstances, and chased the mortgage supplier repeatedly to get it over the line before it vanished, too. Great tenacity, reliable, timely communication (by text or through the dedicated secure portal), and always a Plan B (and, in this case, Plan C) if something doesn't work out.

Have you seen the outcome you were hoping for?

Saved money on monthly payments, and got the mortgage through just in time for the end of my previous fixed rate. That took a lot of work from Jennie, as it all happened at the beginning of Lockdown.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Was looking for a house to buy

How has Jennie Delelis helped you?

She was very polite and helpful, guided me through each step as I needed it.

Have you seen the outcome you were hoping for?

Above and beyond

What could they have done better?

Nothing she did everything well and better than expected.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Needed to review Life insurance to cover our mortgage

How has Jennie Delelis helped you?

Jennie was very knowledgeable and made several suggestions that met my needs.

Have you seen the outcome you were hoping for?

Jennie was able to make suggestions that provided better cover than I was looking for for less money than I have been paying!

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I needed life cover

How has Jennie Delelis helped you?

Life cover sorted

Have you seen the outcome you were hoping for?

Yes

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Our Life Insurance was expiring and we had used Jennies services before, so she was our first choice to speak to.

How has Jennie Delelis helped you?

Jennie quickly sourced policies based on our requirements, and made the whole process stress free.

Have you seen the outcome you were hoping for?

Yes, Jennie was able to find us a policy with a well known, recognised company, which started the day our previous insurance expired.

What could they have done better?

Can't think of anything she could have done better. Jennie helped me especially as she followed up quickly with me for signatures and info so we did not have a gap where we wouldn't have been insured. She always works very efficiently and makes sure we understood the process and always happy to answer any questions. Would be happy to recommend her to friends and family.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We needed mortgage advice to support a house purchase

How has Jennie Delelis helped you?

Jennie provided advice on mortgages and insurance, and supported the house purchase completion process

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Jennie Delelis helped you?

Secured a great deal and helped chase other companies in the process.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I am newly self-employed and had only 2 years of accounts to show for mortgage. I’m also a first- time buyer. We found one building society that would lend to me with guarantors (parents) over the age of 50 (they are 67), but the lady we were dealing with insisted that we could not proceed without my dad having 25 years life insurance. We were completely stuck, even when we spoke to the manager she kept insisting that we went to the insurance but company they work with.

How has Jennie Delelis helped you?

Jennie advised that as my dad was over the age of 50, he did not need Life Insurance, and as our financial situation was very good, the mortgage was not dependent on having Life insurance. As a financial advisor, Jennie deals directly with the underwriters, and they did not require my dad to have life insurance. I had to move out of my rented house within a few weeks, so Jennie worked tirelessly to push the whole process along much quicker than it usually would go.

Have you seen the outcome you were hoping for?

Jennie went above and beyond her responsibility to us as clients, she is very calm and immaculate in her attention to all details. Through her we received an offer from the same building society that we had been trying to deal directly with ourselves - that offer came a week before the building society even decided that we did not have to have life insurance! Jennie liased with all parties extremely quickly and efficiently. We have never used a financial advisor before, had never found any need to, but in this situation we couldn’t have done it without Jennie’s help, and will definitely work with her again in the future.

What could they have done better?

Jennie was incredible, really is nothing she could have done better!

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Our current mortgage reached the end of the fixed term.

How has Jennie Delelis helped you?

She searched the market to find a solution that met our requirements and budget

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Our fixed mortgage deal was ending

How has Jennie Delelis helped you?

Jennie was amazing from the outset, she really listened to our plans and gave considered sage counsel. We really felt her passion and determination to get us the best deal. Jennie kept us updated at every step of the way. We could not have been in better hands.

Have you seen the outcome you were hoping for?

Yes, we got a good deal and Jennie turned it around as quickly as possible.

What could they have done better?

There was no stone unturned - we are very happy.

Jennie's reply

Thank you for the awesome review, it is greatly appreciated!

Review from verified client

June, 2019

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Had applied to lender but experiencing problems and making very slow progress. Also needed to complete by certain date.

How has Jennie Delelis helped you?

Jennie dealt directly with underwriter and from first contact (13th May) with us it took just 10 days to receive written mortgage offer. She then dealt with conveyancing solicitor to get completion date of 13th June.

Have you seen the outcome you were hoping for?

Exceeded all our hopes.

What could they have done better?

Mortgage application/house purchase start to finish in 4 weeks and 3 days. What's to do better?

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We wanted to secure our mortgage repayments in the uncertain financial climate pre-Brexit, and be able to have a flexible option at the time we begin to draw our pensions.

How has Jennie Delelis helped you?

We already had an idea of what kind of product we were looking for but trusted Jennie to point out any potential problems with that choice, and advise us if there was a possibility of bigger savings if we looked to another mortgage provider. She did advise us that another provider offered a lower % rate, but we decided to stay with our current provider as we have been extremely happy with their customer service.

Have you seen the outcome you were hoping for?

Yes, not only have we fixed the rate for 5 years, but we are now paying less than we were, so will save money even after paying Jennie's advisory fee.

What could they have done better?

Nothing, very happy!

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We had been locked into an interest only mortgage with NRAM.

How has Jennie Delelis helped you?

Jennie found us a deal that got us on the repayment ladder and also cleared up some debts.

Have you seen the outcome you were hoping for?

Absolutely! We feel like a weight has been lifted off our shoulders.

What could they have done better?

I can’t think how. Jennie has been amazing throughout the whole process.

Review from verified client

November, 2018

Overall

Value

Service

Advice

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Wanting to make sure I was getting the right level of cover for a reasonable price. To help make decisions on what cover would suit me best.

How has Jennie Delelis helped you?

She was able to explain insurance terminology, review my current cover and provide a suitable and more cost effective alternative.

Have you seen the outcome you were hoping for?

yes

Review from verified client

September, 2018

Overall

Value

Service

Advice

Based in Manchester

What were the circumstances that caused you to initially look for an adviser?

Wanted a life insurance policy.

How has Jennie Delelis helped you?

She was fantastic, very very helpful.

Have you seen the outcome you were hoping for?

Yes, got a fantastic policy.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I needed to put a Will and LPA in place and needed someone I trusted.

How has Jennie Delelis helped you?

I highly recommend Jennie. After having my daughter, I wanted to put a Will in place. Jennie helped me with this and explained all the jargon to me. It was a very smooth process. She is brilliant at what she does and genuinely cares about the needs of her clients.

Have you seen the outcome you were hoping for?

I am very happy knowing my family are protected if anything happened to me.

What could they have done better?

No, she was brilliant, there are no areas in which I would suggest an improvement.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

My personal circumstances had changed and I wanted to get my finances in order and make a will.

How has Jennie Delelis helped you?

I highly recommend Jennie. She gave great advice and guided me through the whole process of making my will which I had previously found too daunting! A very happy customer!.

Have you seen the outcome you were hoping for?

Very satisfied with the outcome.

What could they have done better?

I don’t think anything could have been improved on. I understood everything we discussed and was completely confident that I had received a good service.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

For home contents insurance.

How has Jennie Delelis helped you?

Jennie Delelis has just renewed my home contents insurance, She sort out the best one for my needs and arranged everything. I am so grateful to have such a reliable source and would not hesitate to recommend her to anyone. Thank you Jennie.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No, this is the second year Jennie has done this for me, and expect there to be many more.

Review from verified client

September, 2018

Overall

Service

Value

Advice

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I needed a will written to ensure my wishes relating to my childs care in the event of my death are adhered to.

How has Jennie Delelis helped you?

Jennie made the seemingly daunting process of drawing up my will so easy. I felt I could tell her all my wishes with no judgement and she has given me the gift of peace of mind. I look forward to working with Jennie again when the time comes to arrange my first mortgage!.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

My ex left me with a lot of debt that i was unaware off. So i needed help in working out the best way to get it all repaid.

How has Jennie Delelis helped you?

Jennie has been an amazing help in pointing me in the right direction and sorting my finances to get the best deals saving me money in the process. She has been very efficient and has eliminated the stress of all the different options and sales talk from different companies. I would definitely recommend her.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I am happy with her service.

Review from verified client

September, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Finding the right insurance is a time-consuming task. It’s also vital to know you have selected a product which is exactly to your requirements. Jennie has experience which I do not have and therefore it made sense to hand this task over to her.

How has Jennie Delelis helped you?

I have recently reviewed my life insurance policies. This is a time consuming task and I'm so glad to have had Jennie to take on the chore of endless searching for me. Once again, she has found me the best solution and has saved me 54% on one of my policies. She works remotely so can help you wherever you live. She gets my recommendation - thanks Jennie!.

Have you seen the outcome you were hoping for?

Absolutely. Jennie not only found suitable products for us but also saved us a considerable amount of money which was an added bonus we hadn’t even thought of.

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We had reason to renew and review our wills.

How has Jennie Delelis helped you?

Jennie explained the way the will system works in a very easy and understandable way.

Have you seen the outcome you were hoping for?

We now have all three will written up to the great satisfaction of us all.

What could they have done better?

Jennie could not have more friendly or approachable. She done an excellent job.

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Jennie helped us put together our joint Will.

How has Jennie Delelis helped you?

Listened to our needs and explained everything well.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

All covered as expected, made process simple and completed timely

Review from verified client

March, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I wanted to have a new Will written.

How has Jennie Delelis helped you?

Jennie gave me all advice I needed and wanted. We prepared the new Will together.

Have you seen the outcome you were hoping for?

100% !.

What could they have done better?

I don't think she could have done any better. The service I received was perfect, before the meeting, during and following.

Review from verified client

March, 2018

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

My Will.

How has Jennie Delelis helped you?

Jenny was very helpful and understanding.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

None

Review from verified client

March, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

To be honest I was confused with the amount of policies I had out with multiple insurer, so I approached Jennie to see if she could work out if there was anything I can do rather than just renewing what I already had. like most of us when it come to insurrance simply used to stick my head in the sand and let the payments roll on from yeat to year.

How has Jennie Delelis helped you?

I can highly recommend Jennie, she really made the entire experience easy and the end result was cost effective and relevant to my needs.

Have you seen the outcome you were hoping for?

Yes, not only did I save money, I felt that Jennie helped explain it all alot better than I understood it before. Will definitely be calling on Jennie in the future.

What could they have done better?

To be honest, I am not sure there is anything to say that is negative, the most thrustrating part of everything was having all the details to hand to complete all the forms, that thrustration was caused by my lack of paperwork management skill. Jennie was patient and explained everything more than once to me, I had a lot of questions. Jennie had all the answer and kept calm and profeesional, many people wouldnt as insurance really stress me out.