Client reviews

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

Dissatisfaction with my last firm

How has Malcolm Sackman helped you?

He has been very efficient

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not much

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an accountant?

We have run an engineering business for 40 years and were introduced to Newman Sackman by our bank. Throughout they were excellent and when Malcolm Sackman took over, the excellent service continued. Brilliant company

How has Malcolm Sackman helped you?

As above

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

They completed all and sundry and all our needs were met

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an accountant?

In 2009 we created our first company to work for ourselves and Malcolm was recommended to us.

How has Malcolm Sackman helped you?

Malcolm helped us create the company, advised us to become VAT registered, assisted with all HMRC requirements and compliance and has, for the last 14 years, been our company accountant. He has advised and answered queries for us and when he has not been able to help, has sought professional advisors on our behalf to assist us. As our company grew, Malcolm has steered us through Payroll and pension compliance. As we have grown, our reliance and assistance from Sackmans has grown.

Have you seen the outcome you were hoping for?

Above and beyond. Malcolm has guided us year on year and brought to our attention areas we could be more productive in - or highlighted areas where we needed to be more vigilant. It is more than just a straight accounting service; he has become a part of our company.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an accountant?

I receive income from commercial property and by using an accountant I ensure that the correct amount of tax is paid. I also make large donations to charities and need to ensure that the gift aid paid by the government is covered by the income tax I pay. It was also necessary for an accountant to liaise with the Executors of my Mum`s estate which was relatively complex.

How has Malcolm Sackman helped you?

By ensuring that my tax return is completed correctly so ensuring that I pay the right amount of tax, do not fall foul of HMRC and support the state services which I enjoy the use of. He also needed to liaise with the Executors of both my parents estates which was done correctly.

Have you seen the outcome you were hoping for?

Yes - HMRC are clearly satisfied with my tax returns and my Mum`s estate is nearly wound up.

What could they have done better?

I doubt it!

First impression from a user who is not yet a client

October, 2023

Overall

Please provide a brief comment about your experience with Malcolm

NEVER CONTACTED ME

Malcolm's reply

Dear Sam. Thanks for your feedback. I did reply to your enquiry the next day. But having checked again today, unfortunately one of the characters in the email address was incorrect and so you would not have received it. Like most others, we don't offer support to other firms of Accountants, for a number of reasons- only end users. Some of the large firms do offer this assistance plus there are boutiques like Tax Action, Tax Advice Network and others that may be better suited to your requirements. I hope that helps.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an accountant?

I run a small limited company with 2 employees and were in need of payroll, quarterly VAT submission and annual accounts.

How has Malcolm Sackman helped you?

Been with Malcolm for many years and have received great service and advice throughout.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

None

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Herefordshire

What were the circumstances that caused you to initially look for an accountant?

I was Looking to find an experienced and trustworthy accountant

How has Malcolm Sackman helped you?

By taking all the stress away from bookkeeping, VAT returns, payroll ect

Have you seen the outcome you were hoping for?

Yes most definitely

What could they have done better?

Everything was done to a very good standard

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an accountant?

Business tax

How has Malcolm Sackman helped you?

Advise and preparation of accounts

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

NA

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an accountant?

I have my own Ltd co

How has Malcolm Sackman helped you?

he has been my accountant for almost 10 years now - very helpful.

Have you seen the outcome you were hoping for?

yes more than once.

What could they have done better?

Support the other team in north london.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

Started off a business in 2006 and received terrible accountancy support before then.

How has Malcolm Sackman helped you?

I spent 10 years with Malcolm as a client of this accountancy firm. He supported in every aspect of helping me run a business from an accountancy perspective.

Have you seen the outcome you were hoping for?

I'm still here 10 years on - surviving the pandemic etc. Good accountancy support was invaluable.

Malcolm's reply

Thank you Jude. It has been a pleasure to work with you.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

Nothing is forever!

How has Malcolm Sackman helped you?

Personal advice wanted + given !

Have you seen the outcome you were hoping for?

Continuing

What could they have done better?

N/a

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an accountant?

being self employed.

How has Malcolm Sackman helped you?

Malcolm is brilliant at explaining and making things easy to understand .

Have you seen the outcome you were hoping for?

yes .

What could they have done better?

nothing.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

I had started a new business and needed an Accountant.

How has Malcolm Sackman helped you?

I was quite inexperienced in business and finance, so Malcolm changed the system we were using to a more efficient and up-to-date platform. He also gave us a financial structure and closely monitored how we dealt with our finances and planning.

Have you seen the outcome you were hoping for?

Definitely. Over the first year, our finances and bookkeeping became organised and clearer, which massively helps me to plan, project and analyse the business each month.

What could they have done better?

N/A

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an accountant?

I needed to set up my own limited company

How has Malcolm Sackman helped you?

He set up the company for me and dealt with all my tax affairs while I was trading. He also dealt with my property tax affairs

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing as far as I'm aware

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an accountant?

I have started a new business and since I am no an accountant myself I needed somebody who could provide me with a proper Accounting and Bookkeeping services.

How has Malcolm Sackman helped you?

He was dealing with bookkeeping along with preparation of Annual Accounts and tax Returns

Have you seen the outcome you were hoping for?

Yes, I am fully satisfied with an outcome!

What could they have done better?

There is nothing much he could have done better.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an accountant?

Setting up two different businesses and liquidating one.

How has Malcolm Sackman helped you?

Malcolm has been with us from the beginning, advising and helping navigate the several start up and maturing challenges my businesses have faced with efficient and responsive advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Be a little more competitive on pricing.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an accountant?

My previous accountant passed away

How has Malcolm Sackman helped you?

He handled my tax return.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an accountant?

Starting my first business many years ago.

How has Malcolm Sackman helped you?

Malcolm has helped my two businesses for over half a decade now - he has helped on many aspects of our accounting, from filing tax returns, supporting our queries, and being proactive during the COVID-19 pandemic.

Have you seen the outcome you were hoping for?

Very much so

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an accountant?

Starting a new business

How has Malcolm Sackman helped you?

He set up the business, did all our year end accounts and personal Tax returns

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can think of

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an accountant?

Both personal and business tax return. Also needed advice on partnering & shares.

How has Malcolm Sackman helped you?

I spoke with Malcolm as I needed some guidance on how to incentivise the management team that was tax efficient, commercial and low risk. He gave me some good ideas on alternative structures which has been really helpful in my decision making. Malcolm is great at sending reminders at the right time!

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Sometime Malcolm speaks with technical words I'm not familiar with, but I just need to remind him this is another language to me and then he comes back to my level and explains!

First impression from a user who is not yet a client

September, 2020

Overall

Please provide a brief comment about your experience with Malcolm

He provided a good assessment of my problem and proposed the best way to solve it.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an accountant?

I became self employed and needed help

How has Malcolm Sackman helped you?

By explains everything in a simple to understand manner, and being very efficient in the turnaround.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an accountant?

I was setting up a small business

How has Malcolm Sackman helped you?

He has taken all the steps to set up my business, from providing me with all the options available for me to the setup of my business.

Have you seen the outcome you were hoping for?

I have surely seen the outcome I was hoping for and more. Malcolm is a very driven person, very client centred and will do his upmost to be there every step of the way. He is very professional and knowledgable about his business.

What could they have done better?

There is not really anything more I could ask from Malcolm to do. He is always there and replies are very fast. Most of the time he will be telling me already in advance what will happen, so that preparation can be done before the question has to be asked.

Review from verified client

July, 2020

Overall

Advice

Value

Service

Based in Hertfordshire

What were the circumstances that caused you to initially look for an accountant?

Changing accountant

How has Malcolm Sackman helped you?

Malcolm is very friendly and his strong point in my opinion is his persistence in resolving different matters

Have you seen the outcome you were hoping for?

Yes

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an accountant?

Our business started in 1977 and our Bank Manager recommended Newman, Sackman & Co, they were a first class Company and worked with us to help our business grow. Nothing was too much trouble when we needed help and advice with taxation, VAT and all aspects of tax to enable us to run our business, whilst Newman Sackman took care of the intricacies of the complications of the income tax world, which allowed us to sleep at night ! When Malcolm took over the Company due to the retirement of Mr Sackman snr, nothing changed, Malcolm still ran an excellent, first class business and was always just a phone call away for any assistance we needed. We would recommend his company to anybody looking for help and assistance with all business affairs

How has Malcolm Sackman helped you?

See above

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

As far as we have always been concerned Malcolm has given us everything we have needed over all our years of trading and would never have to look for help and advice elsewhere

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an accountant?

Being elf employed my accounts were very messy and needed an expert to sort it all and then deal with the accounts when moved to limited status

How has Malcolm Sackman helped you?

In a short space of time Malcolm took control and sorted out a few years of messed up accounts

Have you seen the outcome you were hoping for?

Oh yes. Me being a natural procrastinator, Malcolm has been a godsend. He frequently keep in contact and makes sure everything is submitted in good time despite my cries of " I'll do it soon "

What could they have done better?

I really can't think of anything that Malcolm could do better.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an accountant?

My parents engaged Malcolm Sackman`s father as their accountant to compile their income tax returns when their circumstances became too complex for them to do it themselves. As I have Enduring Power of Attorney for my mum`s financial affairs I have agreed with her that we retain Malcolm to continue to do this as he fully understands what is involved.

How has Malcolm Sackman helped you?

By completing my Mum`s tax return accurately, which is something that my mum and I do not have the time and expertise to do myself.

Have you seen the outcome you were hoping for?

Yes - my mum`s income tax is correctly computed each year

What could they have done better?

No!

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

After being made redundant twice many years ago, I decided to open a limited company that provided I.T consultancy services.

How has Malcolm Sackman helped you?

Malcolm provided me with the information I needed to set up a new limited company and successfully run it. This was carried out face to face so I could ask questions and always followed up in writing.

Have you seen the outcome you were hoping for?

Yes Malcolm, is very responsive and helpful whenever I have a question; he works efficiently and is excellent when it comes to helping me ensure that my accounts and taxes are prepared and submitted on time.

What could they have done better?

At this stage, I'm totally happy with the advice I receive from Malcolm. I'm very grateful for all of his help over the years and support.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Herefordshire

What were the circumstances that caused you to initially look for an accountant?

Well I thought I should try find a specialist accountant as I started up a LTD company

How has Malcolm Sackman helped you?

Great advice on being self-employed Or a Limited company also cash flow Also so meany other things that are not necessarily work related I’ve talked to him about my personal life plans to

Have you seen the outcome you were hoping for?

Yeah on Malcolm’s part he is great I’ve still got a little bit more work on my company

What could they have done better?

Well he hasn’t done any wrong as far as I’m aware everything has gone smoothly

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Isle of Wight

What were the circumstances that caused you to initially look for an accountant?

I was starting up a new business

How has Malcolm Sackman helped you?

Malcolm guided me calmly throughout, handling the necessary paperwork and taking a keen interest in my business. He is realistic and grounded in his approach whilst having enthusiasm and a healthy dose of humour which is welcoming!

Have you seen the outcome you were hoping for?

Absolutely so far, as in business everything is obviously on-going!

What could they have done better?

Not sure, I think time will tell as it's only been around 18 months. Malcolm's caring approach as a foundation is solid, so if any issues were to arise, then I imagine the good relationship that has been fostered so far would ensure easy resolution.

First impression from a user who is not yet a client

May, 2020

Overall

Please provide a brief comment about your experience with Malcolm

I had to chose one person. No issues what so ever, but I only need one person's support.

First impression from a user who is not yet a client

April, 2019

Overall

Please provide a brief comment about your experience with Malcolm

He contacted me quickly and we are going to meet...

First impression from a user who is not yet a client

March, 2018

Overall

Please provide a brief comment about your experience with Malcolm

Good

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

The deadline for my Tax Return was forthcoming: Malcolm was recommended to me by a friend.

How has Malcolm Sackman helped you?

Malcolm advise me on approach, and prepared my Tax Return following discussion.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

February, 2017

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an accountant?

I need some support on filling in my HMRC self assessment, due to the complexity of certain scenarios in that year. Pension refunds, investment returns, worked as a contractor for part of the year, child care benefits, etc...

How has Malcolm Sackman helped you?

Malcolm supported me by having a clear understanding of my situation, by requesting all the necessary papers, by calculating my tax return and by filling and delivering my self assessment.

Have you seen the outcome you were hoping for?

Yes. It was quick, clear and not time consuming for me.

What could they have done better?

Nothing to point.

First impression from a user who is not yet a client

November, 2016

Overall

Please provide a brief comment about your experience with Malcolm

Malcolm advised me that he is unable to advise me at the present time. I have to wait until the end of the current tax year. He will get back in touch with me in April.

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an accountant?

Starting new business.

How has Malcolm Sackman helped you?

Malcolm has been extremely helpful in managing my companies tax affairs. He has always replied to my queries promptly.

Have you seen the outcome you were hoping for?

I'm very satisfied with all the work Malcolm has done for me, he has work very hard to help my business keep tax liabilities to a minimum. He has always kept me up to date with current tax regulations and quickly advised me of any planed changes to legislation which could affect my business.

What could they have done better?

I have to say at this moment I can't think of anything Malcolm could do better for my business.

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an accountant?

Needed a new accountant and Malcolm was recommended to me by another business I deal with.

How has Malcolm Sackman helped you?

Helped sort out my business tax that was left in a mess by my last accountant, also helps me with my self assessment.

Have you seen the outcome you were hoping for?

Yes and more.

What could they have done better?

As far as I am concerned he could not do anything more than he is. Very competent and helpful in all aspects of my accounts. Also a very easy person to communicate with and a pleasure to meet with at accounting time.

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

A raise in the income.

How has Malcolm Sackman helped you?

Offered his expertise and knowledge to me. Very nice to talk to also.

Have you seen the outcome you were hoping for?

No, but I wasn't knowledgeable about taxes.

What could they have done better?

I just needed someone who knows about taxes and Malcolm did the best, I'm sure about that.

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an accountant?

Set up of Business.

How has Malcolm Sackman helped you?

Straightforward, efficient, clearly explained, personalised service.

Have you seen the outcome you were hoping for?

Very happy with outcome.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

Was not happy with the service and communication I receive from my previous accountant.

How has Malcolm Sackman helped you?

He was very courteous, efficient reasonable price and everything regarding preparing my accounts were done in more than reasonable time.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

for the work I required everything was done to my satisfaction.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an accountant?

To ensure that all of my accounting and tax affairs were taken care of in the proper manner to allow me to focus on running my company.

How has Malcolm Sackman helped you?

Malcolm gave me sound advice on setting up my company, how to make sure that my invoicing was done correctly and how to plan for the various taxes throughout the year.

Have you seen the outcome you were hoping for?

Very much so, the advice that I received was easily understood and with enough forenotice to allow me to plan accordingly.

What could they have done better?

At first I didn't appreciate the complexity of the different tax structures, so possibly including all of this terminology in an information pack would of helped. Once you get used to the ways of a Ltd company this comes very quickly though.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

General accounting services and submitted end of year accounts for self assessment.

How has Malcolm Sackman helped you?

Malcolm understood the needs of our small business and it's good to know that he is readily available whenever you need any advice. He assisted greatly during an VAT investigation.

Have you seen the outcome you were hoping for?

Malcolm has always provided a great service during all the years we have been using him. He makes suggestions to help the business and his advice has helped save our company money.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

Prospect of being new ti business and a desire to do things in a proper and orderly manner.

How has Malcolm Sackman helped you?

Malcolm gave me the advice and information needed to start out as sole trader. He made sure my online book keeping was correct and advised me on several ways in which I could improve my tax efficiency. Knowing Malcolm oversees my accounts gives me great peace of mind to be able to concentrate on the creative side of my business.

Have you seen the outcome you were hoping for?

So far Ive been very happy with the production of my end of year accounts and my tax return. It was lower than I expected, which is always a nice surprise.

What could they have done better?

Could possibly have benefitted from a session where we discussed a plan for my particular type of business for the coming year. Malcolm has confirmed that this is something he's now implementing .

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an accountant?

To complete my end of year accounts.

How has Malcolm Sackman helped you?

Malcolm has provided me with a professional, efficient accountancy service. Including helpful and invaluable advise.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an accountant?

Started a business as a sole trader.

How has Malcolm Sackman helped you?

Malcolm answered all my questions as silly they might have been as I was very new to the world of business. I know I can contact Malcolm at any time and he willalways get back to me promptly and efficiently.

Have you seen the outcome you were hoping for?

I am very pleased with the ongoing service I am getting and feel in safe hands. I have also referred Malcolm to a friend.

Review from verified client

December, 2015

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an accountant?

Cost effective Accountancy support for a small business.

How has Malcolm Sackman helped you?

Preparing and filing annual accounts and returns. Providing advice and guidance on tax matters, etc.

Have you seen the outcome you were hoping for?

He replies to emails and phone calls very promptly and arranges meetings when necessary. Work is carried out without fuss or undue delay as required.

What could they have done better?

As we handle the book keeping, VAT returns, payroll, etc. ourselves, we do not tend to have regular contact. However, it would be good if he occasionally reviwed what we were doing to ensure we are not making any mistakes or missing any tricks.

Review from verified client

November, 2015

Overall

Value

Service

Advice

Based in Hertfordshire

What were the circumstances that caused you to initially look for an accountant?

Setting up and running my own business.

How has Malcolm Sackman helped you?

He prepares my accounts, reminds me to do the VAT return and checks amounts, does my personal tax returns, advises me when necessary.

Have you seen the outcome you were hoping for?

Not sure what is meant by this question. I'm running my own business.

What could they have done better?

Helped me be more proactive in tax planning.

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

wanted more personal + local service.

How has Malcolm Sackman helped you?

made life simple !.

Have you seen the outcome you were hoping for?

n/a.

What could they have done better?

I was satisfied with the srvice

Review from verified client

November, 2015

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an accountant?

Needed professional help.

How has Malcolm Sackman helped you?

Helped with accounts and tax affairs.

Have you seen the outcome you were hoping for?

Yes all accounts and tax affairs up to date.

What could they have done better?

Nothing

Review from verified client

October, 2015

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an accountant?

Legally necessary for business annual accounts.

How has Malcolm Sackman helped you?

Tax advice, preparing and submitting business accounts.

Have you seen the outcome you were hoping for?

All dealings satisfactory.

What could they have done better?

Completely satisfied with service

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an accountant?

My accounts were overdue and in a terrible state, so needed professional help quickly !.

How has Malcolm Sackman helped you?

Malcolm made sense of my numerous scraps of paper and amazingly was able prepare a set of accounts from them.

Have you seen the outcome you were hoping for?

I'm very happy with the service provided my Malcolm and more importantly, so are HMRC !.

What could they have done better?

I really cant think how Malcolm could provide any better service than he does for me. I get just the right amount of the "come on, deadline is looming" nagging. Even though I'm probably one of the worlds worst procrastinators when it comes to handing over the paperwork, Malcolm still manages to prepare and submit my accounts on time.

Review from verified client

September, 2015

Overall

Value

Advice

Service

Based in Bedfordshire

What were the circumstances that caused you to initially look for an accountant?

Started my own driving school business.

How has Malcolm Sackman helped you?

Perfect for a small local business like mine with low costs and great service. I would certainly recommend them.

Have you seen the outcome you were hoping for?

I know my accounts were always in good order should the tax man ever inquire.

What could they have done better?

Malcolm does everything perfectly.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an accountant?

Originally my husband was a sole trader and had worked for another company for 20 years so had no clue how to set up his accounts etc. Malcolm gave him great advice and got him set up, as time went on we became a limited company which Malcolm once again gave us great advice and support.

How has Malcolm Sackman helped you?

Malcolm provides us with a great support network for our small plumbing and heating business. Malcolm has made our Accountancy process easier and has developed a process for us that is easy to follow and stress free. He's always got plenty of time to have a chat which gives us an extra level of support. Highly recommended.

Have you seen the outcome you were hoping for?

We are now a steadily growing Limited company we could not ask for more than that except a lottery win of course!.

What could they have done better?

Nothing we are really happy with the service he provides us.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

Previous accountant was unsatisfactory.

How has Malcolm Sackman helped you?

We had severe difficulties with our previous accountant. I was skeptical and concerned before we engaged Malcolm and his team. They had promised to turnaround payroll and monthly accounts within a week and respond promptly to emails. I am pleased, or even delighted to report that payroll is always done within 24 hours and monthly accounts within or ahead of the timescale. Emails and calls are replied to on the same day. Malcolm also helped to develop a spreadsheet which makes it easier and efficient to record our transactions and he also trained my staff on how to use it.

Have you seen the outcome you were hoping for?

This has significantly reduced my stress levels with regards to the accounting system and means I can focus on running my business, without having any concerns. A significantly higher level of service for a similar price. Excellent value for money.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an accountant?

We were previously with one of the large national accountancy firms who charged a high level of fees for an unsatisfactory level of service . Malcolm's practice is just down the road which is very convenient.I'm particularly pleased with the level of service . Just having one point of contact makes life easy .Everything is attended to quickly and efficiently . No more last minute panics and uncertainty on tax bills.We've already signed off the accounts with months to spare which gives me peace of mind . Malcolm explains everything in simple to understand English which is important. Great value for money.

How has Malcolm Sackman helped you?

He got all my Tax affairs up to date and dealt with the IR on the CIS refunds owed.

Have you seen the outcome you were hoping for?

My current situation is up to date and I have peace of mind regarding the IR which is what I was hoping for as I found dealing with the IR very stressful.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an accountant?

Unhappy with my previous accountant who seemed unable to give me any advice on reducing my tax burden.

How has Malcolm Sackman helped you?

He set up a Limited Liability Company, which was more tax efficient, and he gave me advice on managing my tax affairs.

Have you seen the outcome you were hoping for?

The business is going very well and Malcolm reviews my management accounts on a 3 monthly basis, so that I am kept up to date with my tax liabilities, thus avoiding any 'nasty surprises' at the end of the tax year.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an accountant?

I had set up a small business and was looking for a reliable and sympathetic accountant who could guide me through the financial responsibilities that we would face.

How has Malcolm Sackman helped you?

Malcolm was very helpful, looking after all our accounts and reporting to HMRC on our behalf. When we had a VAT inspection Malcolm took all the worry off our hands and managed the whole thing, which was a great relief.

Have you seen the outcome you were hoping for?

Whilst our business needs have changed I wouldn't hesitate to recommend Malcom and the team at Sackmans to other small business owners.

What could they have done better?

My only criticism if of myself, we could have used Malcolm's knowledge and expertise to greater advantage. He did offer it on numerous occasions, but we didn't always appreciate the benefit of having a reliable and experienced accountant at our disposal.