Client reviews
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
I went self employed and registered as an LTD. I had no idea what was involved with submitting returns or corporation tax and need help.
How has Shaun Vickery helped you?
Amazingly, Shaun was recommended by a friend. Initially Shaun took all the information he needed and produced my end of year accounts for self assessment and LTD.
Have you seen the outcome you were hoping for?
Yes, having a trustworthy, knowledgeable and approachable accountant is a reassurance. SMV have assisted me in growing my business There is always a member of the team available to provide advise. SMV have taken countless daunting queries and issues away by dealing with them for me. I’d highly recommend,
What could they have done better?
Every business has room for improvement, but I feel the team at SMV couldn’t do more.
Review from verified client
September, 2022
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
We previously used a different accountancy company but decided to change to SMV as they are a small company which suited our business
How has Shaun Vickery helped you?
He is always available for advice and very quick to respond to any queries enabling the company to make decisions quickly. We have recently purchased a company and also set up a subsidiary. Shaun’s assistance with both of these has enabled a smooth transition.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I don’t think they could have improved any aspect.
First impression from a user who is not yet a client
February, 2018
Overall
Please provide a brief comment about your experience with Shaun
Shaun was actually on annual leave when my request was issued but in his absence Alex contact me and gave me the appropriate guidance on what I required. Thanks Doug
First impression from a user who is not yet a client
September, 2017
Overall
Please provide a brief comment about your experience with Shaun
Only had initial contact, then decided to use an adviser located closer to me.
First impression from a user who is not yet a client
July, 2017
Overall
Please provide a brief comment about your experience with Shaun
In response to my enquiry on Vouchedfor I was contacted by Alex at Shaun Vickery whose response to my enquiry was impressively rapid and his knowledge and professionalism outstanding. He was able to provide expert and accurate advice and with an impressive down to earth pragmatism to unravel a complex issue regarding self employment versus employment that for month's I had been unable to resolve. I would recommend Alex and SMV Associates to any individual and any local, national or global business seeking accountants who are experts in their field and with the professional integrity to deliver the pragmatic and ethical solution efficiently and effectively.
First impression from a user who is not yet a client
November, 2016
Overall
Please provide a brief comment about your experience with Shaun
Friendly guy, very helpful and easy to talk to. I felt confident that he knows what he's doing.
Review from verified client
March, 2016
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
I wanted to up a Ltd Company and needed practical support and advice with my finances. Shaun has been our trusted family accountant for years so he came highly recommended.
How has Shaun Vickery helped you?
Shaun has helped me with everything that I needed to establish my Ltd Company and everything since then. He takes care of all the tax, payroll and other financial aspects of my business. I wouldn't be able to do it without him! Shaun is always exceptionally quick to respond to any questions that I may have, and takes care of everything without me having to worry. I would recommend him highly.
Have you seen the outcome you were hoping for?
Yes, and more so. It is very reassuring to have Shaun as my accountant. He is very professional and excellent at what he does.
What could they have done better?
There is nothing that I could think of that would be constructive feedback for Shaun at this time.
Review from verified client
March, 2016
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
Dissatisfied with previous accountant and was personally recommended.
How has Shaun Vickery helped you?
Reviewed our company accounts and personal taxation once we'd signed up and has continued with excellent guidance and service in both aspects for the last 10 years.
Have you seen the outcome you were hoping for?
most definately.
What could they have done better?
I cannot think of any aspect of business or personal finances that he could have improved on. We have been very satisfied from day 1.
Review from verified client
March, 2016
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
Setting up our company.
How has Shaun Vickery helped you?
Shaun has been with us from day one, offering advice and helping us with any day to day financial queries.
Have you seen the outcome you were hoping for?
Yes definately.
What could they have done better?
We have no worries or concerns at all with the service Shaun has provided for us.
Review from verified client
March, 2016
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
First time in business and exceptional levels of guidance and advice was given by Shaun.
How has Shaun Vickery helped you?
understands the needs of the business and translates this in to understandable information. He is on hand for questions and advice whenever required and has always gone out of his way to help us. He frequents the business often and supports the cause.
Have you seen the outcome you were hoping for?
yes, most certainly. he has helped us to receive financial support from banks and provided financial information at very short notice.
What could they have done better?
i honestly couldn't fault his services.
Review from verified client
March, 2016
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
I was dissatisfied with my previous accountant.
How has Shaun Vickery helped you?
Gives me a one to one personal service.
Have you seen the outcome you were hoping for?
I have received all the help needed.
What could they have done better?
no comment
First impression from a user who is not yet a client
February, 2016
Overall
Please provide a brief comment about your experience with Shaun
Very good
Review from verified client
January, 2016
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
We felt we were not being well looked after by our old accountant and we were recommended to Shaun by another business owner.
How has Shaun Vickery helped you?
Shaun listens and advises us well in all our three businesses. He takes time to understand our requirements and is always available to help. He has a wealth of knowledge and is up to date with government legislation.
Have you seen the outcome you were hoping for?
Our businesses are our lifeblood and Shaun is a great asset to us, he understands us.
What could they have done better?
You realise how important finding a good accountant is when you have suffered poor & costly ones. Shaun is good and offers good value for his services.
Review from verified client
January, 2016
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
Changed to a forward thinking accountant!.
How has Shaun Vickery helped you?
Assisted us with a business relocation and in changing from a partnership to a limited company.
Have you seen the outcome you were hoping for?
Yes.
Review from verified client
January, 2016
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
I needed a change from my previous accountant and shaun came highly recommended.
How has Shaun Vickery helped you?
By taking on my payroll, bookeeping and tax . He gave me solid advice around how I should change my business to a ltd co ( following a company going bust on me taking me for 54k ). His advice since has always been of benefit to me and he continuously keeps me informed and up to date with changes that may affecy my business and is always on hand for advice.
Have you seen the outcome you were hoping for?
Yes I have genuinely seen savings in tax and compared to my previous accountant the level of communication is second to none.
What could they have done better?
its hard to say I cant think of anything at this moment in time
Review from verified client
January, 2016
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
My old accountant was too expensive.
How has Shaun Vickery helped you?
Shaun provides a quality local service for a very fair price.
Have you seen the outcome you were hoping for?
Yes definitely.
Review from verified client
January, 2016
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
I needed a reliable trustworthy accountant.
How has Shaun Vickery helped you?
He sorted out my accounts and brought everything up to date.
Have you seen the outcome you were hoping for?
Yes he is very efficient.
What could they have done better?
I cannot fault the help I received
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Somerset
What were the circumstances that caused you to initially look for an accountant?
Changing from Employed to Self Employed.
How has Shaun Vickery helped you?
Shaun helped me every step of the way. From how to register to my yearly accounts and mortgage advice.
Have you seen the outcome you were hoping for?
Most definately! I couldn't have seen the positive outcomes without Shaun's help!.
What could they have done better?
Genuinely nothing. I consider Shaun an extremely trustworthy and honest person who gives sound advice and guides you every step of the way.
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
As our business grew, we needed a reliable and local accountant to help & advise us.
How has Shaun Vickery helped you?
Even at our first meeting, Shaun managed to save us money. Since then he's continued to offer sound advice, and is always happy to not only advise us what to do, but also explains why it is in our best interest. Shaun's always very quick to answer our questions too, even though I'm sure I'm not the easiest of clients!.
Have you seen the outcome you were hoping for?
Absolutely.
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
We needed someone to keep our books in order and offer financial advice regarding staff payments.
How has Shaun Vickery helped you?
By taking all parts of financial issues onboard and offering perfectly sound advice as to how to apply/ submit any necessary financial forms for our childminding business and offering great service at a convenient pace.
Have you seen the outcome you were hoping for?
Yes. Perfectly.
What could they have done better?
Provide feedback to the client on things that THEY do well/poorly in the preparation of providing the paperwork/receipts etc and be proactive in providing areas where his clients could save money
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
I started as a sole trader, as the business grew I needed an accountant.
How has Shaun Vickery helped you?
He took over the payroll, the VAT and end of year accounts. He advised me when I needed to become VAT registered and when I needed to become a Ltd company. Shaun is very down to earth and easy to speak to - he helped by having a conversation at the end of each VAT quarter - each time encouraging and acting as a sounding board for me when I needed an ear!.
Have you seen the outcome you were hoping for?
Yes, the business blossomed and when, due to personal circumstances, I felt I needed to sell the business, he helped me find a buyer and really dealt with all the accountancy side of selling. He is still my accountant although I have now gone back to being a self employed pensioner!.
What could they have done better?
He should have told me to hide some money away!
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
To get a professional to look after the tax and cis side of the business.
How has Shaun Vickery helped you?
Shaun helped take us from a partnership to sole trader and then onto being a ltd company.
Have you seen the outcome you were hoping for?
Yes very much so.
What could they have done better?
Nothing comes to mind.
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
Setting up as an independent management consultant.
How has Shaun Vickery helped you?
setting up a limited company, routine business accounts preparation and personal tax management.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
Was looking for an Accountant to assist with year end tax returns, VAT, CIS and Employee pay.
How has Shaun Vickery helped you?
Shaun completed all of the above with ease.
Have you seen the outcome you were hoping for?
Yes!.
What could they have done better?
No, he couldn't have improved his service, it is to a high standard.
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Cornwall
What were the circumstances that caused you to initially look for an accountant?
Outsourcing of accounting and payroll function.
How has Shaun Vickery helped you?
Shaun and I had an initial discussion to understand my needs and followed this up with a clear transparent quotation for his services, which matched those required. His service has been excellent, providing reminders to me where needed and the right guidance.
Have you seen the outcome you were hoping for?
Absolutely. I'm very happy with the service and feel comfortable that all legislative reporting has been met.
What could they have done better?
Nothing. Super service!
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
Business growth and tax efficiency.
How has Shaun Vickery helped you?
Advised on sale of previous business and purchase of new one.
Have you seen the outcome you were hoping for?
Yes increased revenues and reduced overheads along with a very profitable company sale.
What could they have done better?
SMV Associates go the extra mile every time nothing is too much hassle and they do not simply operate 9-5
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
Started a business.
How has Shaun Vickery helped you?
By understanding how our business ran.
Have you seen the outcome you were hoping for?
Yes every year.
What could they have done better?
Sorry, not got any!
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
Starting a limited company and someone to deal with my accounts.
How has Shaun Vickery helped you?
In the first year he set up my Limited company and also got my wife a Big rebate on over paid tax even though she worked for the local authority.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Everything is very professional and good with him and I would recommend him to anyone.
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Somerset
What were the circumstances that caused you to initially look for an accountant?
Setting up my own business.
How has Shaun Vickery helped you?
Shaun has made everything to do with accounting so easy for me. He reminds me in good time of what I have to pay and when. He prepares my accounts very speedily after my year end and is always on the other end of a phone all if I need any help.
Have you seen the outcome you were hoping for?
Absolutely.
What could they have done better?
Nothing!
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
Didn't experience good service or value for money from one of the areas larger firms.
How has Shaun Vickery helped you?
Shaun has consistently offered not only a warm, friendly and very helpful attitude, but an extraordinarily efficient accountancy service, both in terms of advice and response times. A superb service with excellent value for money.
Have you seen the outcome you were hoping for?
Definitely.
What could they have done better?
In honesty, nothing - we are very happy with Shaun's service.
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
We had been with a large accountancy firm that where providing a fair service, however we wanted a more friendly approach. I had worked with Shaun in my previouse employment and had no problem in recommending him when I joined Coverstructures.
How has Shaun Vickery helped you?
Shaun recommended and helped set up software. Shaun is always available for any questions I may have.
Have you seen the outcome you were hoping for?
Yes. We are very satisfied with all of the services that Shaun provides.
What could they have done better?
Nothing.
Review from verified client
December, 2015
Overall
Advice
Service
Value
Based in Devon
What were the circumstances that caused you to initially look for an accountant?
Setting up several new businesses required the services of a specialist accountant. I was previously with a large firm that didn't provide the same level of advice or service as Shaun.
How has Shaun Vickery helped you?
Shaun helped me set up new procedures and practices for managing the business finances and helped with a business sale and new start up.
Have you seen the outcome you were hoping for?
Yes very pleased with clear simple advice. Shaun is always available when you need him.
What could they have done better?
Nothing to add