Struan's reviews
Reviewed for
Pensions ( 1 )
Equity Release ( 41 )
Reviewers' assets
Up to £50k ( 21 )
£50k - 100k ( 2 )
This adviser has some reviews that were left while they were employed at a different firm to the one they are at now.
Review
by a verified client in Devon
a month ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an equity release adviser?
Wanted full advice from a person who was not paid on a commission basis on our plans to release house equity pros and cons.
How has Struan Mackenzie helped you?
Fully explained the arrangements of this lifetime mortgage and options we had in our future circumstances, including options to repay if we wanted too.
Have you seen the outcome you were hoping for?
All our plans have been talked through in a very professional way, without any pressure of any kind.
What could they have done better?
Nothing negative in any of our meetings over zoom calls. Professional and no hard selling.
Review
by a verified client in South Yorkshire
a month ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an equity release adviser?
I was looking to release some money equity in my home to purchase a holiday home
How has Struan Mackenzie helped you?
Struan is a lovely, friendly, helpful person. He is extremely thorough and explains everything in detail so that you are able to understand everything. I would recommend Struan. He has made the whole experience easy to understand and its been a pleasure dealing with him.
Have you seen the outcome you were hoping for?
Yes. After careful consideration taking into account everything Struan has gone through with me
What could they have done better?
Nothing. Struan has been very helpful and explained everything in detail. I feel he is there for me no matter what. That's meant a lot to me
Review
by a verified client in Norfolk
2 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an equity release adviser?
Releasing equity to assist in the purchase of a boat.
How has Struan Mackenzie helped you?
Struan was very patient and happy to take us through the options of equity release that was best suited to our requirements. He ensured that we fully understood the information and requirements.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing. He made everything easy.
Review
by a verified client in Hertfordshire
2 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an equity release adviser?
To release tied up equity in our house
How has Struan Mackenzie helped you?
Struan explained everything so clearly and professionally. All our options were clearly explained and Struan took the time to understand our needs. Thank you Struan..
Have you seen the outcome you were hoping for?
Yes in the process of completing
What could they have done better?
Nothing..
Review
by a verified client in London
2 months ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an equity release adviser?
House refurbishment and expensive dental work
How has Struan Mackenzie helped you?
Struan has been brilliant in explaining everything
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No I’m extremely happy with the service