Sonya Shaw

What were the circumstances that caused you to initially look for an equity release adviser?

To be free of a mortgage as we get nearer to retirement To have more financial options without worrying about financial commitments To take some money back from improvements that we have made but ensuring that our beneficiaries are kept secure in the future

How has Sonya Shaw helped you?

From the very start of making enquiries about a possible equity release with Sonya she gave us clear and informative options without any pressure at all. We contacted her a few months before we decided to go ahead and took the time to decide if we wanted to proceed. Sonya left us to decide without pressure and once we decided to go ahead she has become a dear friend. She is so easy to talk to and especially as we discussed our most private financial affairs with her. Equity Release is not a subject that one discusses openly with just anyone but she made it so easy We highly highly recommend her!

Have you seen the outcome you were hoping for?

Yes certainly

What could they have done better?

Nothing! An extremely positive experience all round

What were the circumstances that caused you to initially look for an equity release adviser?

I was looking to do some home improvements and pay off some credit cards

How has Sonya Shaw helped you?

Arranged the equity release for me

Have you seen the outcome you were hoping for?

Yes was able to do everything I wanted to do

What were the circumstances that caused you to initially look for an equity release adviser?

Looking to be able to carry out home improvements and a more comfortable life

How has Sonya Shaw helped you?

From the very start Sonya dealt with our enquiry professionally and listened to our desires and provided the perfect solution

Have you seen the outcome you were hoping for?

Yes exactly as we hoped

What could they have done better?

Nothing at all, excellent first class advice and the provision of the perfect solution

What were the circumstances that caused you to initially look for an equity release adviser?

I wasn't actually looking for an advisor I thought you had to go to a company direct. I was looking around on the Internet not really knowing what to look for and must have filled in a form. I got a call from Sonya and I couldn't believe my luck she was so helpful. I have given five stars for everything only because I couldn't leave ten.

How has Sonya Shaw helped you?

Sonya found the best lender with the best interest rate, organised a solicitor, found a company local to me to do some necessary work and they were brilliant. Answered all my questions and gave me lots of advice, I can't imagine how I would have coped without her.

Have you seen the outcome you were hoping for?

Absolutely the best outcome I could have hoped for.

What could they have done better?

Nothing!

What were the circumstances that caused you to initially look for an equity release adviser?

I had financial worries and the main worry was that eventually i would lose my home if I didn't do something

How has Sonya Shaw helped you?

From the moment I spoke to sonya, she made me feel at ease as I was carrying so many worries within myself that nobody knew about. On the outside I was happy but on the inside I was at breaking point and didn't know where to turn. Sonya made me feel there was light at the end of the tunnel and explained every step that was going to happen and anything I wasn't sure of she would repeat to me with reassurance.

Have you seen the outcome you were hoping for?

Yes, I've got a smile ba k on my face and my worries are behind me.

What could they have done better?

Nothing