Charlotte's reviews
Reviewed for
Equity Release ( 25 )
Reviewers' assets
£200k - £500k ( 1 )
£50k - 100k ( 2 )
Up to £50k ( 10 )
This adviser has some reviews that were left while they were employed at a different firm to the one they are at now.
Review
by a verified client in Bristol
20 days ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an equity release adviser?
Looking for advice to take a new life time motage
How has Charlotte Browning helped you?
Very helpful clear and very patient
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review
by a verified client in London
23 days ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an equity release adviser?
I needed some money to help with my pension
How has Charlotte Browning helped you?
Gave me all the alternatives was very friendly and very clear on her advice was very impressed with Charlotte took time and never rushed me into a decision
Have you seen the outcome you were hoping for?
Not still waiting
What could they have done better?
Nothin very happy with all that took place
First impression
by a VouchedFor user
a month ago
Overall
Please provide a brief comment about your experience with Charlotte
Charlotte got in touch promptly, was friendly and direct. Unfortunately we weren't able to proceed but her experience and knowledge wasn't in question.
Review
by a verified client in Worcestershire
a month ago
Overall
Advice
Service
Value
What were the circumstances that caused you to initially look for an equity release adviser?
Charlotte puts one at ease and is very professional. If there is something that is unclear she takes time to explain so that there is no ambiguity. She ensures that everything is understood but can be contacted if issues arise at a later date.
How has Charlotte Browning helped you?
She has made me feel that I am an individual who needs help and she has provided it.
Have you seen the outcome you were hoping for?
The outcome has been better than I expected thanks to Charlotte and I would not hesitate to share my good experience with others.
What could they have done better?
I cannot think of anything that could be improved.
First impression
by a VouchedFor user
a month ago
Overall
Please provide a brief comment about your experience with Charlotte
I got in touch with Charlotte as I had quite a lot of questions about equity release, and impacts on house purchasing/mortgages, on my mothers behalf, and she was incredibly helpful from start to finish. Charlotte answered all my questions, and gave me confidence that she was looking out for mine & my mothers best interests, and overall I felt very listened to and that I had all my concerns addressed, and was subsequently able to make the best decision for my mother.