Reviewed for

Pensions ( 23 )

Retirement income (annuities, drawdown) ( 16 )

Investments and Savings ( 11 )

Pension Transfers - Non Specialist ( 1 )

Inheritance Planning ( 5 )

Long Term Care ( 1 )

Pension Transfers - Specialist ( 2 )

Financial Planning ( 5 )

Reviewers' assets

£500k+ ( 5 )

£200k - £500k ( 8 )

£50k - 100k ( 1 )

Up to £50k ( 2 )

Client reviews

Review from verified client

June, 2024

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Long term financial security.

How has Tom Bostock helped you?

Tom has provided a structured future pathway combining pensions with a prospective sale of my business.

Have you seen the outcome you were hoping for?

Tom has provided several options which give reassurance for the immediate and long term future.

What could they have done better?

I'm very happy with the service Tom is providing, he's clear, concise and is willing to retrace steps if any aspect needs further clarification.

Tom's reply

Many thanks for taking the time to leave a review Andrew. I am delighted to see that you have been pleased with the service we provide and how we have been looking after your pension funds. I have enjoyed getting to know you and hearing about your plans to move towards retirement. All the best and hopefully everything will progress as planned.

Review from verified client

June, 2024

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Reached age 55 and wanted access to some of my pension.

How has Tom Bostock helped you?

Took control of the pension & invested to my requests and given me information about my finances in the future

Have you seen the outcome you were hoping for?

So far yes I have

What could they have done better?

Nothing at the moment

Tom's reply

Many thanks for taking the time to leave a review Roy, I really appreciate it. I have enjoyed getting to know you and Mel and look forward to what will hopefully be a long relationship looking after your pension funds as you move towards and into retirement.

Review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Required help and advice with my pension pot.

How has Tom Bostock helped you?

When you are someone who is not financially minded and gets a little lost in the detail Tom is the person to help you understand in clear simple terms.

Have you seen the outcome you were hoping for?

The outcome so far, considering recent past factors, has been very positive and the future is looking favourable. I feel with Tom more confident in where my pension is heading and trust him to continue managing my funds into the future.

What could they have done better?

Nothing really. Feel comfortable with progress made, trust Tom and his team to manage my portfolio and I know should things change Tom will be there to help.

Tom's reply

Many thanks for taking the time to leave a review Clare. I really appreciate it and am delighted to see that you have been pleased with how I and Intelligent Pensions have been looking after your pension fund. I have really enjpyed our chats to date and look forward to continuing these with you and John moving forwards.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I'm an existing client and introducer to IP

How has Tom Bostock helped you?

Taken over the servicing of my existing IP account and he is a really nice professional adviser, with a great mannerism.

Have you seen the outcome you were hoping for?

Yes, pretty much, though I am not overly impressed with the growth over the years that I have invested with IP. Especially, when I speak with IFA friends who quote bigger gains. This of course has no bearing on Tom who relies on the different block investment choice made by IP.

What could they have done better?

I would have liked more individual specialised and focused advice, as I believe some IFA practices operate?, but not sure that this exists anymore. Think it is all pretty tick box stuff nowadays and you get placed in a certain category of funds.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

IP was recommended by my longstanding financial advisor and Tom has taken over the portfolio from his predecessor at IP

How has Tom Bostock helped you?

Tom is able to explain complex financial issues in a clear, precise but jargon-free manner which is very helpful.

Have you seen the outcome you were hoping for?

I have a much clearer idea of my financial situation and feel well prepared for any upsets in the future. This is reassuring.

What could they have done better?

Nothing.

Tom's reply

Many thanks for your review John. I really appreciate you taking the time and am delighted to hear that you have been pleased with how I and Intelligent Pensions have been looking after your pension fund. I have enjoyed getting to know you and Hilary and learning about your plans for retirement. I look forward to our ongoing discussions and hope to be able to continue to help guide you through retirement.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Looking to switch my pension fund to a more active management company

How has Tom Bostock helped you?

Yes, made the process very clear and easy to understand with good follow up meetings to answer questions. Clear projections have been very helpful.

Have you seen the outcome you were hoping for?

Yes and have increased contribution this year.

What could they have done better?

Nothing.

Tom's reply

Many thanks for taking the time to leave a review Stephen, I really appreciate it. I have ejoyed getting to know you and learning about your plans, short and long term. I hope you managed to have a stong end to the Fantasy football season! Catch up soon.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

On the advice of my mortgage and insurance advisor.

How has Tom Bostock helped you?

My original advisor has retired. Tom has resulted in a seamless change over. So very happy with the situation.

Have you seen the outcome you were hoping for?

I am happy for the future and that the partnership will evolve.

What could they have done better?

Tom has done very well in the change over. As stated it has been seamless and painless.

Tom's reply

Many thanks for your review Albert. I really appreciate it and am delighted to see that you have been pleased with how I and Intelligent Pensions have been looking after your pension fund and helping you with any financial queries. It has been great getting to know you and I look forward to our ongoing discussions.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Wanted the best advice on investing my pension funds

How has Tom Bostock helped you?

Tom is always very helpful and honest about the best possible ways to make the most of my pension investments

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing

Tom's reply

Many thanks for your review Cindy. I really appreciate it and am delighted to see that you have been pleased with how I and Intelligent Pensions have been looking after your pension fund and helping you with any financial queries. It has been great getting to know you, learning about your plans and hearing about how the property in Spain is progressing. I look forward to our future discussions.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Pension Planning

How has Tom Bostock helped you?

Review and decide how to manage financial commitments from my pension pot and arrange a withdrawl

Have you seen the outcome you were hoping for?

So far so good!

What could they have done better?

Tom took over from a predecessor I have not had many dealings with him yet but more to come - so far nothing really

Tom's reply

Many thanks for taking the time to leave a review Celia, I really appreciate it. As you say, it is still early days in our working relationship and I am pleased to see that you have been happy with the service provided so far. I would be happy to have a catch up at any time should you have any queries and we will continue to get together for a formal review of your financial position in the new year.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Continuation of a longstanding account.

How has Tom Bostock helped you?

My annual review

Have you seen the outcome you were hoping for?

Difficult to say

What could they have done better?

Everything was done well.

Tom's reply

Many thanks for taking the time to leave a review Andrew. I am most grateful. We aim to deliver a top class / 5 star service wherever possible. I am conscious that your scores do not reflect this. I will drop you a note separately to see what you might be looking for from us improve the overall management and oversight of your portfolio moving forwards.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

A recognition of the need for quality professional advice at the time of retirement

How has Tom Bostock helped you?

By providing up to date advice on current pension legislation and inheritance tax

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No particular thoughts on this.

Tom's reply

Many thanks for taking the time to leave a review Barry. I am most grateful. I have enjoyed our meetings and interactions over the past couple of years and am delighted to see that you have found these to be helpful and informative, I look forward to more to come.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Seeking to understand my pensions better

How has Tom Bostock helped you?

Modelled potential outcomes having understood my circumstances

Have you seen the outcome you were hoping for?

Not drawing my pension yet but no reason to doubt the support will pay off

Tom's reply

Many thanks for taking the time to leave a review Andy, I really appreciate it and am pleased to see that you have been pleased with our service and meetings so far. I hope you are settling in well to your new home and wish you and your family all the best for the festive period.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

It was inherently part of Intelligent Pensions SIPP service

How has Tom Bostock helped you?

Through careful explanation and interchange during annual reviews and email enquiries related to SIPP associated financial matters

Have you seen the outcome you were hoping for?

So far it has been helpful and at a level that suits my current needs

What could they have done better?

So far performance and response to SIPP queries have been very good

Tom's reply

Many thanks for taking the time to leave a review Mike, I really appreciate it. I have enjoyed getting to know you and learning about your career and family. I am pleased to see that you have found our reviews to be useful and interesting and look forward to continuing to help you manage your finances through retirement.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

I was retiring and needed a company that could take my SIPP, link it to a drawdown service, and to offer accompanying financial advice.

How has Tom Bostock helped you?

Tom is my third adviser since I transferred my SIPP, via Intelligent Pensions in 2016, because the two previous advisers retired. Tom was up to speed very quickly with my circumstances and although we have not met face-to-face the on-line meetings we've had have been excellent. I am particularly impressed with the presentations he prepares, they are clear and coherent and a useful reference that I can access via the IP Portal.

Have you seen the outcome you were hoping for?

In general yes, the ups and downs of the portfolio's value are in line with how I responded to the questions related to by attitude to risk. I check the Nucleus (James Hay) portal regularly to see the value of the SIPP and I am fortunate to be in position that if the value drops it is not a huge worry and thus I am not challenging the situation.

What could they have done better?

With regards to financial advice not too much. Some training on the IP portal, to maximise the benefit of the system to both myself and Tom, would have been helpful. I felt I was working blind and not getting the most out of the system.

Tom's reply

Many thanks for taking the time to leave a review Stephanie, I really appreciate your positive comments and the fact that you have found our reviews to be interesting and informative. You are certainly top of the class with respect to your use of our Client Portal and I will endeavor to ensure this is used to maximum potential to prepare for out future review meetings. I have really enjoyed our on line discussions to date and perhaps we can look to meet in person next year.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Imminent retirement

How has Tom Bostock helped you?

Advised me on managing my pension find

Have you seen the outcome you were hoping for?

So far so good.

What could they have done better?

Not sure

Tom's reply

Many thanks for taking the time to leave a review David, I really appreciate it and am pleased to see that you have been pleased with our service and meetings so far. It has been great getting to know you and learning about the work you have been doing since moving up to the Peak District. I look forward to future conversations and helping you navigate your way towards and into retirement.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Retirement and the need for investment of pension fund.

How has Tom Bostock helped you?

General financial planning

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don’t think so.

Tom's reply

Many thanks for taking the time to leave a review David, I am most grateful and am delighted that you have been pleased with the service you have received from myself and Intelligent Pensions. It has been great getting to know you and I look forward to future trips to see you down by the river.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I am personally linked to financial services and need an IFA to pass clients on to.

How has Tom Bostock helped you?

arranged investments and pensions and presently discussing IHT planning.

Have you seen the outcome you were hoping for?

yes, other than fund performance which, unfortunately, has been non-existent in the last couple of years.

What could they have done better?

a more actively manged service perhaps with more regular fund changes?

Tom's reply

Many thanks for taking the time to leave a review Dom. It has been great getting to know you, looking to help with your own personal finances, as well as doing our best to help and advise individuals who you refer on to myself and Intelligent Pensions. I really appreciate it. Following our most recent chat, I hope I have been able to outline how we are able to cover your wider advice needs, not just focusing purely on your pension funds and retirement plan. I look forward to helping you structure your estate with a view to mitigating Inheritance Tax and being on hand to answer any questions you have as your financial position evolves over the coming years.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Tom has, I think, inherited the clients formerly managed by Tim Semmence, an agent of Intelligent Pensions with whom I had a relationship from the early 2000s. He has been very helpful and courteous, and has taken over seamlessly, despite the problems generated by the pandemic. As a non-expert in these matters, I am not sure what the performance of my pension pot should have looked like, but it certainly has not (thanks to the international financial crisis, etc) conformed to the elegant, computerised graphics that were projected at the beginning of my pension planning 20 years ago! I am happy to continue to receive advice from Tom and IP.

How has Tom Bostock helped you?

To carry on regardless!

Have you seen the outcome you were hoping for?

No, but I expect I share that view with many, many others.

What could they have done better?

I really do not know.

Tom's reply

Many thanks for taking the time to leave a review Phil, I really appreciate it and am grateful for your positives comments about the service that myself and IP provide. It has been great getting to know you. We will continue to do our best to guide you through this difficult period we are are experiencing throughout financial markets. Here's hoping for a brighter 2024!

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

yearly overall pension review

How has Tom Bostock helped you?

Tom helped me with my draw done on lump sum and pension set up for the year, he help with the now and long term pension so i am secure in my retirement.

Have you seen the outcome you were hoping for?

The advice was better than i expected.

What could they have done better?

Absolutely nothing.

Tom's reply

Many thanks for taking the time to leave a review Alan, I really appreciate your positive comments. It was good to catch up earlier in the week.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I had been a client with Brian Bartlet since setting up my mortgage some thirty years ago. When i retired in 2010 he introduced me to Itelligent Pensions with Tim Semmence and since Tims retirement have been with TOM Bostock. I have always found the service and advice to be excellant.

How has Tom Bostock helped you?

He gives clear and informative advice at our annual meetings and is available if i require any other advice.

Have you seen the outcome you were hoping for?

So far i have been satisfied .

What could they have done better?

Dont know.

Tom's reply

HI John, many thanks for taking the time to leave a review, I really appreciate it. It has been good getting to know you, learning about your financial position and considering how we can best manage your pension fund as pat of your wider retirement. I look forward to future meetings and ongoing discussions and would be happy to come to you and meet face to face perhaps next time.

Review from verified client

October, 2023

Overall

Value

Advice

Service

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Tom inherited his role with us from a colleague who was retiring. In terms of comparisons Tom is clear and thorough in the work he does with me at an annual review

How has Tom Bostock helped you?

Explained well; made figures clear and been thorough in the process

Have you seen the outcome you were hoping for?

Yes, while noting that pensions generally have not done so well in recent years

What could they have done better?

NA

Tom's reply

Hi Bob. Many thanks for your review, I am most grateful. I appreciate your comments and would be happy to have a catch up call to outline and confirm our fee position if that would be helpful.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Pension Transfer

How has Tom Bostock helped you?

He is immediate in answering needs or questions

Have you seen the outcome you were hoping for?

On Tom’s actions, yes

What could they have done better?

Nothing

Tom's reply

Hi Keith, many thanks for taking time out from your busy schedule to leave a review. I am very grateful. I have thoroughly enjoyed getting to know you and learning about the great work you do through your organisation. I look forward to getting together in the coming weeks for an update.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Tom was not my first advisor but took over from the last one who retired

How has Tom Bostock helped you?

Tom is a very clued up gent who offers good advice

Have you seen the outcome you were hoping for?

apart from the state of the financial markets yes

What could they have done better?

Increase my pension pot!

Tom's reply

Hi Chris. Many thanks for taking the time to leave a review. I really appreciate your positive comments. Here's hoping markets will deliver some positivity for the next time we get together for a chat and update.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was initially advised by my Accountant around 20 years ago that I should set up a pension and he put me in contact with Intelligent Pensions

How has Tom Bostock helped you?

Tom has always listened to my requests re my pension and gives me great advice on what I should do. I find the zoom meetings with him are invaluable as he goes over all aspects of my pension and savings pointing out the direction I should take.

Have you seen the outcome you were hoping for?

Yes I have taken his advice and the outcome is what I hoped for.

What could they have done better?

Tom could not do anything better. He is a brilliant pension advisor.

Tom's reply

HI Pat. Thanks so much for taking the time to leave a review and for your positive comments. I really appreciate it. It has been great getting to know you, learning about your work and now looking to put a plan in place as you move towards and into retirement.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

advise on my pension, and putting my investments under one umbrella and Tom is organizing.

How has Tom Bostock helped you?

as above

Have you seen the outcome you were hoping for?

not yet , as it is still transferring

What could they have done better?

N/A

Tom's reply

Hi Chris. Many thanks for taking the time to leave a review. I am very grateful. It has been great getting to know you. I look forward to having the transfer of your investments finalised, whereby we can then look to ensure that we taking advantage of your various tax allowances each year, with your accumulated assets then being available to support your lifestyle throughout retirement.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

As I new very little about pensions I Required advice.

How has Tom Bostock helped you?

Tom has been very helpful, and very professional and I feel confident with the advice given

Have you seen the outcome you were hoping for?

The outcome could be better, but I feel it is down to the current markets

What could they have done better?

I have been with IP for 17 years and have been very happy with them, but I very little to compare them with.

Tom's reply

Hi Chris. Many thanks for taking the time to leave a review. I really appreciate it. It has been great getting to know you and I am pleased to hear that after a tough spell, you have been able to get back to enjoying time away with the family.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

my husband required an advisor to help with his pension, although i didn't require the same. I did need help with my investments

How has Tom Bostock helped you?

He enable me to simplify my investments along with my husband's and take a look at how to relinquish funds in the most effective way.

Have you seen the outcome you were hoping for?

My investments have only just moved, but look forward to steady growth and best use of all our investments.

What could they have done better?

Not aware of anything specific.

Tom's reply

Hi Marilyn. Many thanks for taking the time to leave a review, I am very grateful. I think the steps we have taken to consolidate your investment portfolios alongside your husband's pension fund, will make it more straightforward to manage your financial position through retirement, where we can consider how best to access these funds, as and when required.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

My retirement

How has Tom Bostock helped you?

Tom undertakes an annual review of my overall finances and life plans. He undertakes additional reviews if i request them. Tom is very responsive and provides clear advice.

Have you seen the outcome you were hoping for?

Thus far yes.

What could they have done better?

I have no criticisms.

Tom's reply

Hi Peter. Many thanks for taking the time to leave a review and for your positive comments. I really appreciate it. It has been great getting to know you and discussing your plans for retirement. I look forward to seeing how your plans to step back from work completely play out over the coming years and helping with discussions around your ongoing financial needs and requirements.