Reviewed for

Insurance and Protection ( 5 )

Pensions ( 18 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 10 )

Investments and Savings ( 16 )

Inheritance Planning ( 4 )

Long Term Care ( 1 )

Pension Transfers - Specialist ( 2 )

Financial Planning ( 1 )

Financial Mentoring ( 1 )

Reviewers' assets

£500k+ ( 3 )

£200k - £500k ( 2 )

£100k - £200k ( 2 )

£50k - 100k ( 2 )

Up to £50k ( 1 )

Client reviews

First impression from a user who is not yet a client

December, 2021

Overall

Please provide a brief comment about your experience with James

James was very helpful and was able to answer all the questions I had.

James's reply

Thank you so much for the review. I look forward to working with you. Best wishes, James

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Needed advice when originally retired on pensions/annuities

How has James Nightingale helped you?

James inherited me from his predecessor and has continued to give advice on financial investments

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

James's reply

Thank you so much for the review. Best wishes, James

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

James has advised me over the last few years regarding my pension fund in what has been a very difficult time financially.

How has James Nightingale helped you?

James questioned the way my fund was being handled and recommended a change which has saved me outgoing fees.

Have you seen the outcome you were hoping for?

Yes, my handling fee for the last year has decreased.

What could they have done better?

Nothing at present, I'm happy with the service James is supplying

James's reply

Many thanks for the review David. It's much appreciated.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

My husband died 2020 leaving me a pension fund and small other investments.

How has James Nightingale helped you?

James talked me through the options.

Have you seen the outcome you were hoping for?

We are getting there, with COVID and lockdown it has not been easy to know which direction to take!

What could they have done better?

Not sure they could have we are in such strange times it’s hard to know the best route to achieve safety for the capital and best investment potential!

James's reply

Thank you so much for the 5 star review! Best wishes, James

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I am retirement age and needed a professional overview of my finances.

How has James Nightingale helped you?

James patiently listened to my concerns and future demands on finances. He explained everything clearly.

Have you seen the outcome you were hoping for?

I am reassured that I am being looked after and my money is growing.

What could they have done better?

I can't think of anything.

James's reply

Thanks for the review Diana. It's much appreciated. Best wishes, James

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Prior to his death 3 years ago my husband dealt with all the financial issues and used the services of Punter Southall. I have been responsible since then and definitely needed the help of a financial adviser.

How has James Nightingale helped you?

James has been extremely helpful. His manner is such that I feel at ease talking to him. He clarifies points and ensures that I understand all the issues. I am therefore more than confident to accept his advice.

Have you seen the outcome you were hoping for?

Yes, I feel secure that everything is in hand and I can enjoy my later years.

What could they have done better?

Nothing as far as I am concerned.

James's reply

Thank you Jean for taking the time to write a review. It's much appreciated. Kind regards, James

First impression from a user who is not yet a client

September, 2021

Overall

Please provide a brief comment about your experience with James

The Group James works in, was recommended to me and James responded to my initial request made to the Group. Subsequently, James recommended some steps I needed to take before he would be able to advice me due to the Group's guidelines. Have taken these steps James is drafting some recommendations and cost estimate. I felt he was very thorough in obtaining all the facts and has followed up with emails since all in just a few days. So, first impressions are very positive and reassuring.

James's reply

Thank you so much for the review. I look forward to working with you and presenting our recommendations in the next few weeks. Best regards, James

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Cardiff

What were the circumstances that caused you to initially look for an adviser?

I sought general financial advice to achieve financial independence, seeking advice regarding savings and investment, pension and life insurance.

How has James Nightingale helped you?

James talked though my personal objectives and helped me put a plan together to achieve these objectives. He was very professional and well informed, providing me with a number of options to grow my personal wealth.

Have you seen the outcome you were hoping for?

Yes, have received the advice that I sought.

What could they have done better?

No specific feedback, James was very approachable, punctual and well informed.

James's reply

Chris, thank you so much for the review. Much appreciated, James

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

James has fairly recently taken over my portfolio from a previous member of the same firm

How has James Nightingale helped you?

Always a bit awkward having a new advisor, but we have now had a couple of useful annual reviews, at which I have rapidly gained confidence in his knowledge and quality of advice

Have you seen the outcome you were hoping for?

Very much so; even in these crazy times, my pension fund has done more than I might have expected

James's reply

That's very kind Graham, thank you. All the best, James

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Having inherited a forgotten Pension, I was advised by Zurich Insurance Company, to seek Independent Financial Advise.

How has James Nightingale helped you?

James, is working on a plan to obtain my Pot and the best way forward and the Income Tax that would be due to be paid on receipt of my Pension Pot.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. James was efficient, he listened to my life story and is working towards a way forward. I have every confidence in James.

James's reply

Thank you for the kind review Alan and it was great to meet you. I look forward to presenting my recommendations to you soon. Kind regards, James

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

Retirement and financial planning

How has James Nightingale helped you?

James has provided excellent advice after detailed consultations. He is a delight to talk to and very considerate regarding your individual circumstances

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Cannot think of anything that could have been done better.

James's reply

That's very kind, thanks Jim

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Fife

What were the circumstances that caused you to initially look for an adviser?

I was looking for advice on an army pension share

How has James Nightingale helped you?

He put me at ease and clarified the army pension share situation to me. Then he advised me on the direction I needed to go in making sure that it was implemented.

Have you seen the outcome you were hoping for?

Almost.

What could they have done better?

nothing

James's reply

Thank you so much for the review Gill. It was lovely to meet you and I'm glad I could help. All the best, James

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Inherited a lump sum some years ago. Needed a financial advisor to keep track of the investments and give me advice.

How has James Nightingale helped you?

He follows the investments in my portfolio and I meet him once a year to discuss these and make changes if necessary. He is available to be contacted throughout the year if necessary.

Have you seen the outcome you were hoping for?

Yes

James's reply

I'm very grateful for your review, thank you.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Money needed investing. James took over from Roger Cannon when he retired.

How has James Nightingale helped you?

Clear sound advice. On his suggestion, I stopped taking income when markets weakened during Covid.

Have you seen the outcome you were hoping for?

Yes, his firm has done well during a difficult time.

What could they have done better?

Not being an expert myself, I can't think of anything.

James's reply

Andrew, thank you so much for the review. Best wishes, James

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has James Nightingale helped you?

By offering good advice with satisfactory outcomes.

Have you seen the outcome you were hoping for?

Yes

James's reply

Thank you for the review Jackie!

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I have had the same company look after my pensions for years to get the best out of my investment

How has James Nightingale helped you?

He helps me understand what the best is for my investment and for the future at retirement

Have you seen the outcome you were hoping for?

It is definitely working better than just having a pension with fixed interest

What could they have done better?

Nothing really

James's reply

Thanks for the review Darrin.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

This was my annual review. I find it helpful to touch base and discuss any changes and recommendations going forward

How has James Nightingale helped you?

James helps me to focus on what is important and makes helpful recommendations.

Have you seen the outcome you were hoping for?

I am confident that I will see the out outcome I am hoping for

What could they have done better?

Can't think of anything

James's reply

Kim, thank you so much for the review, it's very much appreciated. James

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Originally private pensions planning and then on retirement annuities etc.

How has James Nightingale helped you?

James took over my account a couple of years ago and has carried on the advice given by the Company

Have you seen the outcome you were hoping for?

Yes

James's reply

Thank you for the review

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Powys

What were the circumstances that caused you to initially look for an adviser?

I have used Punter Southall Wealth and its predecessors for many years and James is my most recent advisor.

How has James Nightingale helped you?

Annual financial planning review, encashment of a policy.

Have you seen the outcome you were hoping for?

Yes

James's reply

Andrew, thank you so much for the review. Best wishes, James

First impression from a user who is not yet a client

October, 2020

Overall

Please provide a brief comment about your experience with James

James was incredibly helpful in providing some specific advice about investments I had inherited but did not completely understand. He was very personable and showed a genuine interest in my financial affairs. In the end we agreed that because of the specific nature of the advice I was seeking he gave me what I needed at no charge. I considered that to be generous as I do not normally get something for nothing. He has given me a few pointers for some possible simple future investments but without seeking to persuade me to be a client as it was not really necessary or appropriate to go to those lengths at this time. I would therefore feel very happy to contact him again if I need more advice in the future.

James's reply

It was great meeting you Sheila and I'm glad I could provide some helpful guidance. Feel free to get in touch anytime. All the best, James

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Familly inheritance and personal savings. Financial support in retirement

How has James Nightingale helped you?

James regularly contacts me by telephone regarding my investments andto confirm that my personal situation has not changed

Have you seen the outcome you were hoping for?

I am satidfied with his advice at thw current time

What could they have done better?

I am a small investor and have been satisfied with the advice I have been given.

James's reply

Thank you for the review Jenny. It's much appreciated.

Review from verified client

September, 2020

Overall

Advice

Value

Service

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Annual review

How has James Nightingale helped you?

A calm and confident presentation of advice.

Have you seen the outcome you were hoping for?

Not yet.very happy with advice given so far.

What could they have done better?

Very happy with advice given so far. Could have recommended a mortgage advisor.

James's reply

Thank you so much for the review.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Just started looking for financial advice.

How has James Nightingale helped you?

Sought and found suitable insurance protection we required.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

Nothing.

James's reply

Thanks for the review Will, it's very much appreciated. James

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

The need to manage my savings and pension fund

How has James Nightingale helped you?

By looking after my interest.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Everything is excellent.

James's reply

Sue, thank you so much for the review.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

The need to manage a pension Fund

How has James Nightingale helped you?

By managing my pension fund and taking from me the need to be concerned in it

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I do not consider that any better results could have been obtaine. I am totally confidant in what he does for me.

James's reply

Thanks for the review Michael. Much appreciated.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I had acquired six pensions were dormant and I wanted to transfer them into a single fund

How has James Nightingale helped you?

He reviewed the funds and recommended the best option based on my personal circumstances

Have you seen the outcome you were hoping for?

Yes, very happy with the funds performance

James's reply

Thanks for the review Chris, it's very much appreciated. James

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

My husband dealt with all the financial matters before his death two years ago. He used the company for whom James now works. James took over as my financial adviser and I met with him and his predecessor last year.

How has James Nightingale helped you?

Due to the impact of the Coronavirus, my meeting with James was by telephone this year. (I was offered the opportunity to have a video call if preferred.) I had questions to ask and requests to make and I was delighted that both were dealt with in a very clear and helpful manner. All options were made clear.

Have you seen the outcome you were hoping for?

I am very confident that I will do. I also know that if I feel I need to ask anything else that I can do that in the knowledge that James will be happy to answer my queries.

What could they have done better?

Nothing more than he has done so far. James' "easy to talk to" manner puts one at ease to discuss topics in which one has little expertise.

James's reply

Thank you Jean, it has been really nice getting to know you. I'm glad you've found the advice clear and helpful and am looking forward to continuing to work closely with you. James

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I needed an overview of personal finances and future financial planning after a divorce.

How has James Nightingale helped you?

He helped me simplify and consolidate my investments and helped me develop an income plan for the future. He provided me with much needed reassurance by forecasting my future cash flow. He gave me peace of mind that I would cope and have sufficient income for life.

Have you seen the outcome you were hoping for?

As a result of our meetings I had the confidence to book holidays in Nepal and Australia which previously I had been reticent to do so due to concern over funds.

What could they have done better?

I really feel that he covered all the points and has given me reassurance that I am being looked after.

James's reply

Diana, thank you so much for your kind review. It sounds like your financial plan has really helped and it's been a pleasure working with you these first couple of years. James

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

First child

How has James Nightingale helped you?

He helped review both my pension position as well as the level of life assurance we have in place

Have you seen the outcome you were hoping for?

Absolutely. Feel far happier with our financial position than we did before speaking with James

What could they have done better?

James was always one step ahead in answering questions that really helped clarify the beat way forward. Nothing to improve

James's reply

I'm most grateful for your review. Thank you Anthony.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

James's firm have been my pension advisors for many years. I have always found them helpful and professional. James recently took over my account.

How has James Nightingale helped you?

in early 2020 James advised me about how to secure the maximum tax-free income from my last remaining unredeemed pension plan. Subsequently he helped me reinvest the balance in a new scheme which has performed well. I instigated this action in January, before the virus outbreak, which was fortunate in terms of the tax-free lump sum I received. James expedited the work quickly and efficiently and has stayed in touch. 100% happy.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I do not know (or care much) what commission he received from the new pension plan. He deserves recompense for his work - like everyone else.

James's reply

Thank you for the review Bill. It is much appreciated.