Reviewed for
Insurance and Protection ( 1 )
Pensions ( 18 )
Retirement income (annuities, drawdown) ( 12 )
Investments and Savings ( 28 )
Pension Transfers - Non Specialist ( 8 )
Inheritance Planning ( 1 )
Long Term Care ( 1 )
Pension Transfers - Specialist ( 3 )
Reviewers' assets
£500k+ ( 1 )
£200k - £500k ( 4 )
£100k - £200k ( 4 )
Up to £50k ( 3 )
£50k - 100k ( 3 )
Client reviews
Review from verified client
October, 2023
Overall
Advice
Service
Value
Based in Carmarthenshire
What were the circumstances that caused you to initially look for an adviser?
Money to invest
How has Carwyn Lewis helped you?
Carwyn was very professional and approachable and I was happy on his very wise advice
Have you seen the outcome you were hoping for?
Happy with my investment
What could they have done better?
Nothing I was very pleased with his excellent advice
Review from verified client
June, 2022
Overall
Advice
Service
Value
Based in Bristol
What were the circumstances that caused you to initially look for an adviser?
We were looking to make secure investments to help plan our retirement income and inheritance.
How has Carwyn Lewis helped you?
By providing clear, unbiased, secure and ethical advise delivered in an honest, clear and friendly manner. Carwyn always acts in our best interest and always carefully takes full account of our personal circumstances and views.
Have you seen the outcome you were hoping for?
Yes given the fluctuations caused by the Covid pandemic and other global and national circumstances. Carwyn is always very open and honest.
What could they have done better?
Nothing in our view.
Review from verified client
June, 2022
Overall
Advice
Service
Value
Based in Gloucestershire
What were the circumstances that caused you to initially look for an adviser?
The need for reliable, ongoing financial advice
How has Carwyn Lewis helped you?
He has given us very good advice over a period of several years.
Have you seen the outcome you were hoping for?
I am more than happy with the outcomes resulting from his advice.
Review from verified client
May, 2022
Overall
Advice
Service
Value
Based in Somerset
What were the circumstances that caused you to initially look for an adviser?
I had money in several saving accounts and was looking for ethical investment.
How has Carwyn Lewis helped you?
He has continued the work of your predecessor company's advisors and provided an updated and tax efficient approach.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing that I'm aware of.
Review from verified client
March, 2022
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
I wanted to ensure that my pension and savings were well managed
How has Carwyn Lewis helped you?
He explained options & associated risks to enable me to pick what was the best option for us
Have you seen the outcome you were hoping for?
During the term, given the difficult trading conditions I would say yes
What could they have done better?
Nothing as far as I can see
Review from verified client
February, 2022
Overall
Advice
Service
Value
Based in Swansea
What were the circumstances that caused you to initially look for an adviser?
We had both inherited money and wanted to know how best to use it.
How has Carwyn Lewis helped you?
He gave us excellent advice and explained everything in layman's terms so that we could make an informed decision.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing springs to mind.
Review from verified client
September, 2021
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Carwyn has looked after my husband's pension for a few years and we have always felt confident that he has got the best deal for us and has given us the best advice for our circumstances and always with a personal touch. Nothing is too much trouble and no matter how many questions you have, he will always try to answer them in a clear and understandable way.
How has Carwyn Lewis helped you?
Originally Carwyn amalgamated all my husbands pension pots in to one and has since carried out a review and moved things around to give us the best deal due to changing circumstances.
Have you seen the outcome you were hoping for?
Yes we have and hopefully things will continue in a good way.
What could they have done better?
Things too a little longer than we had originally thought they would take, but this was due to Covid, working from home etc and the other companies not replying as quickly as Carwyn had originally thought they would.
Review from verified client
September, 2021
Overall
Advice
Service
Value
Based in Powys
What were the circumstances that caused you to initially look for an adviser?
Needed advice about how to invest savings
How has Carwyn Lewis helped you?
Provided advice on products and companies to use.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
August, 2021
Overall
Advice
Service
Value
Based in Vale of Glamorgan
What were the circumstances that caused you to initially look for an adviser?
Needed help and financial advise about my pensions.
How has Carwyn Lewis helped you?
Helping me understand how to manage my pensions giving me very good insight on what i need to do going forward.
Have you seen the outcome you were hoping for?
Yes.
Review from verified client
August, 2021
Overall
Advice
Service
Value
Based in Swansea
What were the circumstances that caused you to initially look for an adviser?
To get a better return on my capital than with bank based products.
How has Carwyn Lewis helped you?
He conducted a survey of my financial position and a detailed analysis of my attitude to risk.
Have you seen the outcome you were hoping for?
Yes indeed.
What could they have done better?
Nothing obvious to me. I am perfectly happy.
Review from verified client
March, 2021
Overall
Advice
Service
Value
Based in Hertfordshire
What were the circumstances that caused you to initially look for an adviser?
I needed advice after inheriting som money
How has Carwyn Lewis helped you?
Carwyn came to my home and found out what I was aiming for I.e.a safe investment and advised accordingly
Have you seen the outcome you were hoping for?
Yes. Initially I wanted to supplement my income which he arranged. When I wanted to revert to investment only ,he arranged to meet and after discussion he went ahead with our conclusion
What could they have done better?
Nothing
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Carwyn Lewis helped you?
Carwyn sorted all of my pensions
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Difficult to improve on really, could have done it for free, that’s not going to happen
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
Putting finances in order for impending retirement
How has Carwyn Lewis helped you?
By advising on consolidation of pensions and savings for the purposes of retirement
Have you seen the outcome you were hoping for?
Yes, this has proven to be good advice
What could they have done better?
Maybe intermediate contact for reassurance rather than just the annual review.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Carmarthenshire
What were the circumstances that caused you to initially look for an adviser?
Did a review of various investments and decided to tidy them up.
How has Carwyn Lewis helped you?
Focused our thoughts on our hopes and made us aware of any risks that we may face with any financial choices we made.
Have you seen the outcome you were hoping for?
Yes although the corona-virus outbreak has distorted the recent results.
What could they have done better?
Hard to say, I am happy with the way things were going. I'll have a better idea when this crisis is over.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Swansea
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Carwyn Lewis helped you?
Most help full great advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing perfect advice
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Herefordshire
What were the circumstances that caused you to initially look for an adviser?
Looking for something better than the services offered by the High Street banks
How has Carwyn Lewis helped you?
Looking for something better than the services offered by the High Street banks
Have you seen the outcome you were hoping for?
Carwyn has given me excellent advice he has taken time to understand my circumstances and I trust him
What could they have done better?
Nothing Carwyn provides me with an excellent service
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Gloucestershire
What were the circumstances that caused you to initially look for an adviser?
Needed advice on investments.
How has Carwyn Lewis helped you?
Provided the advice expected and always prepared to fully discuss proposals.
Have you seen the outcome you were hoping for?
Yes - all outcomes were within or beyond expectations.
What could they have done better?
I am more than happy with all aspects of his advice.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Bristol
What were the circumstances that caused you to initially look for an adviser?
I was interested in gaining advice about investing the inheritance I had then recently received.
How has Carwyn Lewis helped you?
Carwyn provided clear and sensible advice for the most suitable way to proceed with our investments. His advice was professional but at the same time in tune with our personal circumstances.
Have you seen the outcome you were hoping for?
We are concerned that our investments did not yeild as much as we’d hoped but we understand that the present situation has had deletorious effects on the market. Carwyn has been clear about the causes and the future outcomes. We trust his judgement and advice.
What could they have done better?
Carwyn has always responded to our concerns in a calm and reassuring manner which is essential in these circumstances. We are confident that his advice has always been of the highest possible standard.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Swansea
What were the circumstances that caused you to initially look for an adviser?
Retirement from Local Government
How has Carwyn Lewis helped you?
Carwyn assessed my financial position and my attitude to risk and provided advise on appropriate investment options
Have you seen the outcome you were hoping for?
My last review was pre Virus disruption but yes I was more than happy with the outcome at that point.
What could they have done better?
Carwyn has answered all my questions in a timely manner and given full and honest advice. He is very courteous and friendly. I cannot think of any area of improvement and would not hesitate to recommend Carwyn to friends and relatives
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Neath Port Talbot
What were the circumstances that caused you to initially look for an adviser?
Advice on my pension
How has Carwyn Lewis helped you?
Advising me on my portfolios
Have you seen the outcome you were hoping for?
Ongoing
What could they have done better?
No negative comment
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Hertfordshire
What were the circumstances that caused you to initially look for an adviser?
I inherited some money and sold a house
How has Carwyn Lewis helped you?
Carwyn spent a lot of time advising me re investments and possible extra monthly income. He made sure I was kept informed of the performance of all investments and whether I wished to be considered as a high or low risk investor
Have you seen the outcome you were hoping for?
Up until the latest set back I have been satisfied with their performance
What could they have done better?
Carwyn has always made himself available to answer any queries and through discussion we find an acceptable solution
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Carmarthenshire
What were the circumstances that caused you to initially look for an adviser?
To get professional help in seeking a better return on my savings.
How has Carwyn Lewis helped you?
He set up a personal portfolio tailored to my attitude to risk.
Have you seen the outcome you were hoping for?
Yes
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Carmarthenshire
What were the circumstances that caused you to initially look for an adviser?
Pension transfer.
How has Carwyn Lewis helped you?
He gave me independent advice on transfer in to a SIPP.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing, service was superb.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
We wanted to make the most of the income/savings/pensions That we have.
How has Carwyn Lewis helped you?
He took us through all of the options available outlining risks & returns, he was very clear and concise.
Have you seen the outcome you were hoping for?
Predominantly yes, obviously 2020 has been a tumultuous year but previous years have achieved expectations.
What could they have done better?
I think that he has given the best advice possible.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Carmarthenshire
What were the circumstances that caused you to initially look for an adviser?
Needed advice on investing a lump sum of money after retirement
How has Carwyn Lewis helped you?
Advised and directed me on what was the best way to invest and in a way that I could manage my money
Have you seen the outcome you were hoping for?
Not yet due to unforeseen circumstances with the uncertainty of Brexit and now Covid 19 it hasn’t been the best start
What could they have done better?
Nothing . Carwyn has always kept me updated and answered any questions that I have had queries to and allayed any worries
Review from verified client
June, 2020
Overall
Value
Advice
Service
Based in Vale of Glamorgan
What were the circumstances that caused you to initially look for an adviser?
Retirement planning
How has Carwyn Lewis helped you?
Discussions around investment and pension options based on risk assessment. Clear communication and sound knowledge base.
Have you seen the outcome you were hoping for?
Better return than initially expected until current global economic collapse in the market, which has effected everyone.
What could they have done better?
Possibly give set month to expect each annual review instead of leaving it open or send out an email at beginning of month due to help client gather thoughts and possible questions.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Vale of Glamorgan
What were the circumstances that caused you to initially look for an adviser?
Many scattered pension funds needing amalgamating
How has Carwyn Lewis helped you?
Put them into a tax efficient portfolio
Have you seen the outcome you were hoping for?
yes
What could they have done better?
it is a little technical but I'm not sure how you "dumb down" what is a technical subject
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Monmouthshire
What were the circumstances that caused you to initially look for an adviser?
I WAS SELF EMPLOYED THROUGH MY WORKING LIFE,OVER THE YEARS I HAD STARTED PENSION PLANS WITH A NUMBER OF COMPANIES ,I NEEDED SOMEONE TO UNRAVEL THE MESS I HAD CREATED AND PUT THINGS IN ORDER.
How has Carwyn Lewis helped you?
HE DID EXACTLY THAT HE TOOK ALL THE BITS OF PENSIONS AND CONSOLIDATED THEM INTO ONE EFFICENT PENSION.
Have you seen the outcome you were hoping for?
YES I AM NOW 71 YEARS OF AGE ,I HAVE A NICE LITTLE INCOME EACH MONTH TO TOP UP MY STATE PENSION,AND I AM NOT DRAWING MORE THAN THE PENSION IS EARNING SO THE PENSION IS STILL GROWING.
What could they have done better?
NOTHING HE TOOK A MESS AND MADE IT NEAT,WHICH IS SOMETHING I WOULD NEVER HAVE BEEN ABLE TO DO.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Carmarthenshire
What were the circumstances that caused you to initially look for an adviser?
To invest a lump sum for better growth.
How has Carwyn Lewis helped you?
He came to see us and explained the different types of investments that could offer us a good rate of return.
Have you seen the outcome you were hoping for?
Up until Covid-19 happened, we were very pleased with the return we were getting.
What could they have done better?
Overall we have also been pleased with the service Carwyn has given us. He always explains everything to us in a way tgat we can understand what is happening to our investment.
Review from verified client
June, 2020
Overall
Value
Service
Advice
Based in Swansea
What were the circumstances that caused you to initially look for an adviser?
Not knowing how to invest the money for the future
How has Carwyn Lewis helped you?
Carwyn was great told us about the options available to me and went through one by one giving his advice along the way
Have you seen the outcome you were hoping for?
Most definitely yes
What could they have done better?
He should have brought some biscuits with him
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Carmarthenshire
What were the circumstances that caused you to initially look for an adviser?
Bad experience with previous advisers , but badly needed good advice in retirement . This has been provided by Carwyn for more than 10 years .
How has Carwyn Lewis helped you?
Organised our investments with a reputable company and assessed the level of risk we were able to accept .
Have you seen the outcome you were hoping for?
Yes. Despite two financial crashes our investments have grown nicely .
What could they have done better?
Very little . Carwyn makes you feel that he has our interest at heart and provides an efficient service with plenty of personal contact .
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Swansea
What were the circumstances that caused you to initially look for an adviser?
We wanted to invest our money safely and with a reasonable return.
How has Carwyn Lewis helped you?
He advised about investments and risks and returns.
Have you seen the outcome you were hoping for?
Yes apart from the coronavirus effect which no-one has any control over.
What could they have done better?
Nothung springs to mind.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Swansea
What were the circumstances that caused you to initially look for an adviser?
Facing retirement and a lump sum of money.
How has Carwyn Lewis helped you?
Helped us establish what type of risk we were willing to take and invest appropriately.
Have you seen the outcome you were hoping for?
Yes, for the majority.
What could they have done better?
More firm advice on how the fund will deteriorate. I’m sure we had it but was not listening properly.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Carmarthenshire
What were the circumstances that caused you to initially look for an adviser?
had pensions that needed looking at.
How has Carwyn Lewis helped you?
gave solid advice and was a pleasure to deal with.
Have you seen the outcome you were hoping for?
yes.
What could they have done better?
he did everything that was asked of him.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Rhondda Cynon Taff
What were the circumstances that caused you to initially look for an adviser?
We had some money to invest but needed advice.
How has Carwyn Lewis helped you?
He very carefully discussed options and preferences - there was no pressurising. We liked his approach and went with what he suggested. He was careful all along the way to explain and ensure we were happy.
Have you seen the outcome you were hoping for?
Yes we did - obviously at this moment times are more difficult because of Covid 19.
What could they have done better?
We have always been pleased - he touches base with us often.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Vale of Glamorgan
What were the circumstances that caused you to initially look for an adviser?
I was nearing retirement
How has Carwyn Lewis helped you?
He managed to coordinate my various private pensions into a manageable entity
Have you seen the outcome you were hoping for?
Yes in general but this Covid crisis will impact somehow, not that this could have ever been forseen.
What could they have done better?
Nothing I can think of at this time of writing
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Bridgend
What were the circumstances that caused you to initially look for an adviser?
Had some money from divorce I needed to invest .
How has Carwyn Lewis helped you?
Mr.Lewis has always been very helpful to me advising me
Have you seen the outcome you were hoping for?
Yes he has always advised me well and been there if I needed a duscussion i
What could they have done better?
Nothing g.Very happy with all the help and advice I have always received