Reviewed for

Insurance and Protection ( 10 )

Pensions ( 89 )

Retirement income (annuities, drawdown) ( 15 )

Auto Enrolment ( 2 )

Investments and Savings ( 34 )

Pension Transfers - Non Specialist ( 15 )

Inheritance Planning ( 3 )

Pension Transfers - Specialist ( 10 )

Financial Planning ( 10 )

Financial Mentoring ( 2 )

Financial Coaching ( 2 )

Reviewers' assets

£500k+ ( 1 )

£200k - £500k ( 8 )

£100k - £200k ( 9 )

£50k - 100k ( 6 )

Up to £50k ( 22 )

Client reviews

This adviser has some reviews that were left while they were employed at a different firm to the one they are at now.

First impression from a user who is not yet a client

March, 2024

Overall

Please provide a brief comment about your experience with Thomas

Responsive and very informative. Didn’t waste my time

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had a substantial DC pension pot that I wanted to work hard for me in retirement

How has Thomas Harper helped you?

Tom has done all the hard work of transferring the DC pot to a flexible product that will work well in various stages of retirement after extensive research and comparisons

Have you seen the outcome you were hoping for?

The outcome has been 100 percent positive so far.

What could they have done better?

The timescale has been fairly long from first meeting to conclusion but I understand the work required to achieve the right result for his clients is number one priority.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking for someone to help me consolidate all my pensions.

How has Thomas Harper helped you?

Not only has Tom helped me consolidate my pensions, but he also took the time to educate me on the subject. He goes above and beyond to make sure you understand the process and are comfortable with everything. He has also been my sound board when I have needed advice about credit scores, loans and insurance. Tom has become the one and only person I would turn to for any financial advice.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing. He is fantastic.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Looking for better returns on investments.

How has Thomas Harper helped you?

Invested in good long term funds

Have you seen the outcome you were hoping for?

Yes, steady growth in funds

What could they have done better?

Nothing

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Advice on merging pensions.

How has Thomas Harper helped you?

He has given excellent guidance and has been totally professional. He has provided the information needed for me to be able to make a decision.

Have you seen the outcome you were hoping for?

It's too early to tell yet but my pensions are all now in one so that's what I needed.

What could they have done better?

Nothing.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Consolidating pensions from previous employers

How has Thomas Harper helped you?

He has helped me move my old workplace pension into a private pension which is much easier for us to manage.

Have you seen the outcome you were hoping for?

So far yes, it seems to be outperforming my original plan but still a little bit early to tell

What could they have done better?

Perhaps a quarterly catch-up would be nice just to have reassurance that things are still on track from Mr Harper’s perspective and also to confirm that my circumstances are being reviewed.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Thomas Harper helped you?

This was my first time investing and i was a little nervous, tom understood this and broke down each stage so that i could understand. tom and i discussed a number of options before settling on a solution perfect for me

Have you seen the outcome you were hoping for?

already starting to see returns which is positive

What could they have done better?

Nothing

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I had several pensions that had accumulated over my career in different places that I wanted to tidy up.

How has Thomas Harper helped you?

Tom helped to consolidate all of my pensions into one place, and invested the total amount into a higher performing fund, meaning my pension money is now making more money than it was scattered across several places. He often reviews the performance and makes relevant changes to ensure it continues to perform.

Have you seen the outcome you were hoping for?

Definitely, it's been a huge help.

What could they have done better?

Everything Tom's done for me has been great and I wouldn't have said there was need for any improvements in the process so far.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I moved jobs and had a new pension plan, I wanted to know what to do with my old one and how to set up my new one to be most beneficial for me.

How has Thomas Harper helped you?

Thomas explained all the terms and helped me understand the differences between my old and new pension. He helped me make decision based on my age and goals for the future.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Starting a business

How has Thomas Harper helped you?

Thomas has helped me transfer my existing pension to a better plan

Have you seen the outcome you were hoping for?

Yes

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I was looking to improve my pension and also take out some life insurance

How has Thomas Harper helped you?

For the past 3 years Tom has moved my work pension into a profitable fund allowing my pension to have health growth.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Brought me lunch ;)

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Bought a new house and wanted to find myself appropriate life insurance for my partner and I.

How has Thomas Harper helped you?

Tom sat down with us both and talked through all of our options. He was really thorough but made us feel very much at ease with the process and we are happy with our decision.

Have you seen the outcome you were hoping for?

Yes, the policy is in force and everything was done very efficiently.

What could they have done better?

I’m very happy with the process and don’t think he could have done anything any better.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Retirement pension.

How has Thomas Harper helped you?

I have not seen any retirement income yet so can't comment.

Have you seen the outcome you were hoping for?

Not yet.

What could they have done better?

Not sure.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had 8 different pension's

How has Thomas Harper helped you?

He put all my different pension's into one pot

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

My late husband's private pension

How has Thomas Harper helped you?

Thomas has been a great help for the last 5 months dealing with all pensions

Have you seen the outcome you were hoping for?

Not yet not Thomas fault it's royal London dragging their heels sorry to say

What could they have done better?

Nothing

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Previous adviser left profession

How has Thomas Harper helped you?

Sort out my pension affairs

Have you seen the outcome you were hoping for?

Its only just been transfered

What could they have done better?

Nothing really, he kept me informed as the transfer progressed

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Inheritance money

How has Thomas Harper helped you?

Advised me and helped me plan for the future

Have you seen the outcome you were hoping for?

Yes

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

A couple of pensions over the years from different jobs.

How has Thomas Harper helped you?

Discussed the best pension options for my retirement

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I got offered the best option available for my situation

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was with Standard life with my private pension which wasn’t performing well so I looked for professional advice and sourced Thomas

How has Thomas Harper helped you?

He’s found a better performing pension company which I have transferred my pension pot to and hope it will provide me with a better income in the future

Have you seen the outcome you were hoping for?

Not yet, it’s only been a few months since the change ovet

What could they have done better?

I am satisfied with the service Thomas has provided me with so far ,

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

We are a business small business in Horbury we have 18 employees and asked for advise on our work place pensions We also had four private pensions which we needed advice on

How has Thomas Harper helped you?

Thomas was very good at explaining the pros and cons of each item we asked about in language we understood He did explain and went though things very thoroughly giving future projections on a number of out comes to which ever project we chose we our previous adviser did not do Neither did Thomas make us feel rushed at all with our questions or with the answers he gave us

Have you seen the outcome you were hoping for?

So far so good

What could they have done better?

Money wise things could always be better But it is what we expected and asked for

Review from verified client

August, 2023

Overall

Service

Advice

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

To be more tax efficient with savings

How has Thomas Harper helped you?

Making better use of my tax free allowances. Planning for retirement

Have you seen the outcome you were hoping for?

Not yet, but it is early days and I am only one year in to the project

First impression from a user who is not yet a client

August, 2023

Overall

Please provide a brief comment about your experience with Thomas

Hi , I had a meeting with Tom a few years ago and he was really helpful and very knowledgeable. He made me feel very comfortable and explained things clearly to me . I would highly recommend him , he’s a straight talking guy .

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was coming towards my final years before Retirement age when I was recommended Tom by a work colleague. Eventually I contacted him to discuss my current situation, and he went through one or two options to take, regards both my Pension and Isa Investment.

How has Thomas Harper helped you?

As above

Have you seen the outcome you were hoping for?

As yet I have not checked to see how my Current Isa is going financially, due to a recent house move, and other issues.

What could they have done better?

I was probably expecting a regular phone call from both my Advisor and Ariva, however I place total trust in my advisor and hope that in the event, my Isa Investment is not doing as well as expected, then I hope would be informed accordingly.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

My husband required help to consolidate his pensions

How has Thomas Harper helped you?

He has helped my husband and me with our pensions placing them in more suitable accounts He advised and referred us a company to sort out probate He also set up a savings account for my new Grand daughter

Have you seen the outcome you were hoping for?

Yes I have been pleased with all outcomes

What could they have done better?

Nothing Tom was always approachable and answered any queries or concerns promptly

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement and needed some advice about my options

How has Thomas Harper helped you?

He gave clear advice and answered all my questions. I was nervous about the process and he covered the risk issues in depth.

Have you seen the outcome you were hoping for?

It’s very early days as regards assessing the outcome but I am very satisfied with the progress to date.

What could they have done better?

Reduce the fees

First impression from a user who is not yet a client

December, 2022

Overall

Please provide a brief comment about your experience with Thomas

Thomas was pleasant, polite, knowledgable and informative.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Having reached the age of 60 and working full time, I wanted to look at reducing my hours or taking some of my pension early.

How has Thomas Harper helped you?

Tom helped me look at reinvesting my Pension to benefit me later on. We also looked at the income coming into the home, and this helped me to make a decision into being able to reduce my hours.

Have you seen the outcome you were hoping for?

It's very early days but I am hopeful it will be positive.

What could they have done better?

To be honest I can't really see anything being done better. Tom was very informative and helpful, although it is a lot to take in.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Coming up to retirement age, ensure pension investments met our needs

How has Thomas Harper helped you?

Exploring and giving options. He was very flexible with his support, we were moving house, so needed to change appointments

Have you seen the outcome you were hoping for?

Too early ro tell

What could they have done better?

As above

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Pension planning and very little return on savings in town street bank

How has Thomas Harper helped you?

Researched and organised transfer to new pension platform and ISA

Have you seen the outcome you were hoping for?

Too early to say

What could they have done better?

Nothing

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

It is difficult to find someone who is genuinely independent. I felt Tom was really acting in my best interests.

How has Thomas Harper helped you?

He helped me invest some money to hopefully outpace inflation!

Have you seen the outcome you were hoping for?

Not yet. Its very early days

What could they have done better?

Nothing

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I required help and assistance for my finances.

How has Thomas Harper helped you?

He has massively helped me in understanding my finances and how to get the best out of my investments, patiently explaining all details until I'm confident in the decisions I'm making about my finances.

Have you seen the outcome you were hoping for?

Its a long term outcome, but yes I'm seeing the benefits all ready with using Tom's large knowledge and great communitive skills.

What could they have done better?

Nothing to date.

First impression from a user who is not yet a client

June, 2022

Overall

Please provide a brief comment about your experience with Thomas

Having recently been looking for some indepth financial advice i was immediately impressed by toms extensive qualifications and many positive reviews. During our initial call, Tom was very helpful, professional and friendly. He was very generous with his time and at no point was there any rush despite my many questions! Overall an extremely positive first impression and i wouldnt hestitate to recommend Tom.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

After terminating my employment contract with my previous employer I had a pension fund which was locked within the previous workplace pension scheme. I had little control over my pension fund with limited access to how my pension should be invested.

How has Thomas Harper helped you?

Mr Harper has assisted me in opening a private pension scheme and transferring my previous pension into my new scheme. He has performed an attitude to risk assessment with me and selected the most appropriate funds for me given my personal circumstances.

Have you seen the outcome you were hoping for?

It is too early to tell in terms of growth, however the consultations I've had with Mr Harper have enlightened me on many tax efficient mechanisms regarding private pensions and work place pensions that I did not know prior to working with Mr Harper.

What could they have done better?

To the best of my knowledge Mr Harper has completed all of the necessary research required regarding my pension. He has presented back his findings and appears to have done all due-diligence that I would expect. In my opinion Mr Harper could not have done better.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I did not have a Financial Advisor.

How has Thomas Harper helped you?

Mr Harper has clarified my current pension status, made recommendations for improvement and handled various aspects relating to pension providers.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I think Mr Harper has done his very best in acting on me behalf as an advisor in personal pensions.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Dramatic Fall in stock market.

How has Thomas Harper helped you?

By explaining the current situation and choosing an alternative investment scheme.

Have you seen the outcome you were hoping for?

Not yet, investment to the new scheme still in progress.

What could they have done better?

Nothing.

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Consolidation and improvement of pension plan.

How has Thomas Harper helped you?

Tom has reviewed all my current pensions and bought them into one more manageable place, as well as provide a better investment plan to give me the highest chances of growing my pension fund.

Have you seen the outcome you were hoping for?

Yes couldn't be happier

What could they have done better?

-

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

poor pension chap at work

How has Thomas Harper helped you?

transferred many pensions into e relevant one tom now manages

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing really in these worrying times with covid and now turmoil war. puts your mind at ease with your finance matters

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Looking to invest

How has Thomas Harper helped you?

Gave good friendly advice and education on what options we had to invest

Have you seen the outcome you were hoping for?

No not yet as we have only just started

What could they have done better?

Thomas was as good as expected for our meeting with a financial advisor

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

We needed good advice our our financial circumstances.

How has Thomas Harper helped you?

He went over and above he sorted our savings out , our life insurance and I my pension as well as sorting my husbands pensions and life insurance.

Have you seen the outcome you were hoping for?

Yes in the life insurance, our saving and pensions

What could they have done better?

Tom could not of gone any more above and beyond for us.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Moving my pension

How has Thomas Harper helped you?

Tom Provided advice and moved my work pension into a more stable a fund

Have you seen the outcome you were hoping for?

Absolutely the growth Tom has earned me speaks for itself

What could they have done better?

Nothing

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I moved jobs and initially approached Tom for advice on what to do with my old workplace pension.

How has Thomas Harper helped you?

Tom looked at my old pension and moved it to a better plan to give me more options at retirement. He also helped me set up a stocks and shares LISA. I found the whole experience very easy and Tom made me feel very comfortable with investing and explained everything in a way that I could understand.

Have you seen the outcome you were hoping for?

My new pension was set up quickly and my pension and ISA have started making money

What could they have done better?

Nothing, I was really happy with the whole process

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Started a new business and needed help planning my finances

How has Thomas Harper helped you?

Thomas is now handling my pension and has bee recommending great insurance policies.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - Everything was a good as I could have hoped for.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to move my pension and isa to impro e growth for my upcoming retirement

How has Thomas Harper helped you?

He gave me gteat advice to meet my needs

Have you seen the outcome you were hoping for?

Definitely, my funds are growing at a much better rate than expected

Review from verified client

June, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Pension review

How has Thomas Harper helped you?

Good

Have you seen the outcome you were hoping for?

Yes

Review from verified client

May, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

I've had financial advisor for a number of years and it was to sort out my pension

How has Thomas Harper helped you?

Very informative

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

May, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

I have used a financial advisor for years

How has Thomas Harper helped you?

Information about my pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

None

Review from verified client

May, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Professional advice on my pension.

How has Thomas Harper helped you?

Understand my pension and needs.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

Review from verified client

May, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Previously lost money through bad investment

How has Thomas Harper helped you?

Advised how to get the most from my pension

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing

Review from verified client

May, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I had worked for several companies over the years and had pensions with most of them. i wanted to pull all my pensions into one pot and see them working for me.

How has Thomas Harper helped you?

After the initial meeting with Tom and a discussion around what i was looking for, he went away and chased down all my pensions and and then advised me of the best way forward to see the maximum return on my investments.

Have you seen the outcome you were hoping for?

I am more than happy with the advice Tom has given me, my investments currently grow year on year.

What could they have done better?

Nothing

Review from verified client

May, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

I have always had a financial adviser to look after my pension. Thomas is the adviser looking after my interests on behalf of the company that I use.

How has Thomas Harper helped you?

He contacts me regularly to carry out a review on my pension.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. I am happy with the service that I receive.

Review from verified client

May, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

I needed my pension to be reviewed

How has Thomas Harper helped you?

He helped with the release of my pension funds

Have you seen the outcome you were hoping for?

Yes

Review from verified client

March, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

To make the most out of my savings and planning for the future

How has Thomas Harper helped you?

Gave me advice an pointed me in the right direction

Have you seen the outcome you were hoping for?

Too early to say

What could they have done better?

Not a lot really under the current circumstances. Covid!

Review from verified client

March, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Value

Service

Advice

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Annual pension review

How has Thomas Harper helped you?

Gathered the information to assess if any changes are required

Have you seen the outcome you were hoping for?

Awaiting report

What could they have done better?

As we are in lockdown there is no options but to do this over the phone

Review from verified client

March, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

I have always had financial advice on my pension

How has Thomas Harper helped you?

By explaining and handling my pension plan and my planned retirement age

Have you seen the outcome you were hoping for?

Not yet

Review from verified client

March, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Moving old non relevant pensions into something current

How has Thomas Harper helped you?

He moved pension from old Prudential

Have you seen the outcome you were hoping for?

Yes fully done the move

What could they have done better?

All perfect

Review from verified client

March, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I am an existing customer and my annual review was due.

How has Thomas Harper helped you?

Thomas helped me and advised accurately on risk and where the markets are now and where they me be in the future, but left it entirely up to me what to sign up to. He also advised me on investment which I may take him up on .

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

Nothing everything was sound.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Annual pension review

How has Thomas Harper helped you?

Gave clear advice on my pension investments and retirement

Have you seen the outcome you were hoping for?

Hopefully as explained by Tom my pension investments will continue to grow, so yes

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Contacted by Tom as part of my annual pension review.

How has Thomas Harper helped you?

Advised me on how well my pension pot was doing.

Have you seen the outcome you were hoping for?

yes.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Pension planning and advancing years.

How has Thomas Harper helped you?

He will be helping me by reviewing my pension performance.

Have you seen the outcome you were hoping for?

Waiting for the outcome.

What could they have done better?

Nothing on first meeting he proved to be informative and helpful

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

To enhance my pension portfolio.

How has Thomas Harper helped you?

By conductin* a review of all my pensions and transferring to the best fund for my circumstances.

Have you seen the outcome you were hoping for?

So far so good, it is a long term strategy.

What could they have done better?

It’s been difficult to get everything together due to COVID but we finally got there.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Update

How has Thomas Harper helped you?

Support on questions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Rolling old pensions together. New stocks and shares ISA and life insurance

How has Thomas Harper helped you?

Tom has always been honest, accurate and had my best interests in mind when acting on my behalf.

Have you seen the outcome you were hoping for?

Yes, all products are performing well and good value as appropriate.

What could they have done better?

Nothing, Tom delivers at the right level for me. I hear from him once a year, but know I can approach him whenever needed

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

Thomas is part of the firm that deals with our finances.

How has Thomas Harper helped you?

He did a yearly review of my pension/investments etc

Have you seen the outcome you were hoping for?

In the past yes, it is too early to say with regards to what Thomas is going to do with my finances, any investment is a long term thing.

What could they have done better?

Nothing as far as i am aware.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was already a customer of chricket hill and was introduced to Thomas he’s really helpful if he doesn’t know what you are asking he will find out and get back to you

How has Thomas Harper helped you?

He helps with my pension and makes sure that you get what you want

Have you seen the outcome you were hoping for?

Yes he’s good at explaining what you need to know in layman’s terms

What could they have done better?

I don’t think he’s a position to do more at this time due to the epidemic but I have still come out very well even with the problems in the last year

First impression from a user who is not yet a client

January, 2021

Overall

Please provide a brief comment about your experience with Thomas

After I submitted my application to speak with Tom he was very prompt in contacting me. On a Saturday no less. I was anticipating it would be a few days before I heard back but Tom went above and beyond. He was very helpful with my queries and made sure to understand my financial position so as to make well informed suggestions.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

10 years from retirement and thought I best get some financial advice

How has Thomas Harper helped you?

Gave me some good advice

Have you seen the outcome you were hoping for?

Up to just everything is looking fine

What could they have done better?

Nothing

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Had a financial adviser for years

How has Thomas Harper helped you?

Wanted to release my 25% tax free from my pension.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

The company approached me to transfer my pension

How has Thomas Harper helped you?

He took over from my previous advisor and transferred my savings into a isa plan

Have you seen the outcome you were hoping for?

Yes, I am getting a better return on my money even though we've had ups and downs recently

What could they have done better?

I feel that he has done all that he can do at the moment, once we can have face to face meetings we will transfer the savings from an old bank account into my is a account

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Manchester

What were the circumstances that caused you to initially look for an adviser?

Pension improvement

How has Thomas Harper helped you?

Advice on pension investment

Have you seen the outcome you were hoping for?

So far yes

What could they have done better?

Nothing.. All's good

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I needed to transfer some pensions that were just stood, and to make them earn more

How has Thomas Harper helped you?

He advised me of my options and helped transfer pensions into one plan

Have you seen the outcome you were hoping for?

Yes my pensions are now easier to follow and are tailored better for my needs

What could they have done better?

Thomas and his Team were very friendly and helpful and I can't think of any area they could have improved on

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Pension review

How has Thomas Harper helped you?

Moved funds into a more profitable scheme

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I deal with cricket hill with various financial services and the pensions review falls under that umbrella

How has Thomas Harper helped you?

He went over a few things such as how my pension was performing and my future plans

Have you seen the outcome you were hoping for?

Yeah things are going fine

What could they have done better?

It's hard to give an opinion as I'm more of a face to face person but under the circumstances I understand so time will tell.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Advise on personal pension

How has Thomas Harper helped you?

Through cricket hill advisors

Have you seen the outcome you were hoping for?

Still ongoing

What could they have done better?

Would have been nice to see Thomas in person but due to current circumstances (COVID-19) had a telephone review which went well

Review from verified client

December, 2020

Overall

Service

Advice

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Was nearing retirement

How has Thomas Harper helped you?

Consolidation of pensions, advice on numerous options

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing to improve on

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

It was my yearly review

How has Thomas Harper helped you?

Just with my pension review

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

Frozen pension good

How has Thomas Harper helped you?

Good financial advice in regards to my isa

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can't fault him

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

Advice for Frozen pension

How has Thomas Harper helped you?

Found me a new plan which was more financially rewarding for me.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Thomas works for my fund manager.

How has Thomas Harper helped you?

Ascension on drawdown and my annual recital.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing he gave me what I wanted very good advise.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

As my work changed pension provider I needed to know what to do with my previous pension.

How has Thomas Harper helped you?

He explained everything I needed to know about the pension scheme, and what to do to make the best Investments.

Have you seen the outcome you were hoping for?

Still in transition.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

It was part of my pension review

How has Thomas Harper helped you?

Advice on questions on my portfolio

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not a lot because I don't no a lot about investment .

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Pension

How has Thomas Harper helped you?

Clear advise that I could understand

Have you seen the outcome you were hoping for?

Yes early day but yes

What could they have done better?

Face to face meeting but COVID put a stop to that

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Through various jobs I have accumulated a couple of pensions that I was looking to pool together so that they could be managed appropriately.

How has Thomas Harper helped you?

He was able to bring my pensions together. He was very thorough with his advice, walking me through every step of the way. Having not really got involved in pensions and investments before, he talked me through all of my options, and helped establish what was going to be best for my needs in the future.

Have you seen the outcome you were hoping for?

Yes, the fund is in its infancy and has already started to make a positive return.

What could they have done better?

Nothing comes to mind at present.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

For a financial review

How has Thomas Harper helped you?

To look at my pension and he found out I had another pension as well

Have you seen the outcome you were hoping for?

I am waiting for an update on my pensions hopefully in the next few weeks

What could they have done better?

At the moment everything seems fine with what he has done

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Unsure how to go forward financially

How has Thomas Harper helped you?

Informed me of options and rights of how to manage my fiances

Have you seen the outcome you were hoping for?

So far yes

What could they have done better?

Face to face meeting. But not his fault as covide social distancing in place

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with Thomas

Precise and clear.All information ready and on hand.Answered questions very efficiently

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I am looking to save for a house and wanted to ensure that my investments were in the best possible place.

How has Thomas Harper helped you?

He offered a suitable solution, revolved around my aims.

Have you seen the outcome you were hoping for?

Yes, I'm very pleased with the outcome and was surprised at how easy it was to deal with a financial adviser having never used one before.

What could they have done better?

Nothing. Tom was very professional and accomodating. I found it very easy to discuss things with him and I will 100% be getting in touch in the future in relation to future advice.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

We needed somewhere safe to invest our savings

How has Thomas Harper helped you?

Thomas guided us through the procedure in where to invest our savings and was very helpful at explaining everything to us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, he was very knowledgeable and explained anything that we didn't understand

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had previously received pension advice from Cricket Hill and I felt that I was due for an update/review.

How has Thomas Harper helped you?

Pension advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No, he was very thorough

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Lost trust with my work’s standard pension adviser

How has Thomas Harper helped you?

He took over and is now currently looking after My pension plan, he also transferred an old pension into my new pot.

Have you seen the outcome you were hoping for?

He’s a lot more helpful than my old pension advisor and keeps me updated regularly in regards to how my pension pot is doing

What could they have done better?

N/a Tom was great !

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Didn't Thomas works for a company i've been with for many years

How has Thomas Harper helped you?

Reviewed my pension status as it is a yearly thing

Have you seen the outcome you were hoping for?

No as covid a caused a loss which is now recovering and this is the first time Thomas has been in-charge of my account so we will see

What could they have done better?

Nothing more as this is the first time Thomas has handled my acccount

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Pension review

How has Thomas Harper helped you?

Thomas gave me good professional advice with my pension review

Have you seen the outcome you were hoping for?

Yes but not in the short term

What could they have done better?

Thomas gave me the the best possible choices with the funds available

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Initial pension review, followed by a transfer

How has Thomas Harper helped you?

Thomas organised both the review and subsequently the transfer Thomas supplied all the relevant review information, went through all aspects in detail explaining everything and answering any questions, and then subsequently he did the same for the actual pension transfer. And all the correspondence for both the review and transfer was organised and performed by Thomas whilst following COVID-19 guidance and restrictions

Have you seen the outcome you were hoping for?

Only time will tell However I am totally confident that the transfer will benefit me financially as well as having a pension that's fit for purpose upon retirement

What could they have done better?

Regarding the service and advice I received, I'm finding it hard to come up with any improving suggestions, it went better than I thought when considering the COVID-19 impact on the way we are all currently having to work and the current and potentially future financial impact.

Thomas's reply

Thanks Graham for your review.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Pension review and releasing 25% tax free pension

How has Thomas Harper helped you?

Thomas was very professional and very polite on the telephone and face to face. Thomas went above and beyond during covid19 to try and speed up the process for us during this difficult time with everything taking longer than usual. Thomas had a face to face meeting with us to sign paperwork sticking to social distancing rules instead of posting paperwork to us .

Have you seen the outcome you were hoping for?

Hopefully within a week of our meeting.

What could they have done better?

Thomas had done everything we asked of him within the time scale he had.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

My pension plan's were in a bit of a mess and i required some professional knowledge to help me understand them and the options i had for them.

How has Thomas Harper helped you?

Spent a lot of time and effort making sure i understood everything to do with my pension's and the advised the best way of using them to their full potential.

Have you seen the outcome you were hoping for?

Most certainly.

What could they have done better?

I can not stress how easy Tom has made it for me to understand and guide me along the whole process, He has also been prompt on answering calls and messages to any queries i have had and generally just been a massive help with something i knew very little about.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I dicided to find out if I could get a better Return on my pension

How has Thomas Harper helped you?

He put me onto aviva pensions

Have you seen the outcome you were hoping for?

Yes it was doing very well up until the last couple of months due to the corona virus but things should go back to normal

What could they have done better?

I don’t think he could have done any more he is very thorough and checks everything

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

To look for better ways to invest my savings

How has Thomas Harper helped you?

Thomas advised where to move savings with a view to improving my savings

Have you seen the outcome you were hoping for?

Not as yet but early days

What could they have done better?

Too early to gauge

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Update pension

How has Thomas Harper helped you?

Pensions & ISA

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Looking to improve investments and check that my pension was being utilised efficiently

How has Thomas Harper helped you?

Thomas gave clear, understandable advice. If all occurs as predicted I will be very satisfied. He assured me that my pension is working properly and investment transfers were put into place.

Have you seen the outcome you were hoping for?

It is too early to tell.

What could they have done better?

Not being savvy with this side of finances I trusted Thomas to have done the best he can for me.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

My work-based pension plan was poor.

How has Thomas Harper helped you?

Tom helped me find an appropriate pension for my needs, by moving my existing pension. He explained everything clearly and concisely, in a very timely manner. All of my questions were answered and I’ve no doubt that I made the right choice in choosing Tom.

Have you seen the outcome you were hoping for?

Very happy. I’m confident with who my pension is now with that it will continue to grow over the years.

Review from verified client

May, 2020

Overall

Advice

Value

Service

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Conversations with trusted people at work who had oready been in contact with Tom

How has Thomas Harper helped you?

He was genuine and transparent in his analogy advice and assessment of my current situation. This I found put me at ease that I put my trust in the right person.

Have you seen the outcome you were hoping for?

Yes everything is going in the right direction.

What could they have done better?

Perhaps a bit more information on the methodology in the investment process. Although it still felt like the right path to go down

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

I have a pension investment with a viva

How has Thomas Harper helped you?

Thomas went through everything financially I have with aviva ,my state pension and my works pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing really he was excellent

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

In this uncertain financial work I wanted to double check my own thinking.

How has Thomas Harper helped you?

Tom listen carefully, asking in depth questions being careful to check he was hearing what I actually meant.

Have you seen the outcome you were hoping for?

Yes. Tom provides clear explanations to the advice and reasoning for the recommendations he provided. This helped me clarify my own think and consider new avenues I had not considered.

What could they have done better?

I was very pleased with the professional service I revived from Tom and would recommend him to anyone seeking advice.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Needed advice on ISAs

How has Thomas Harper helped you?

Gave reassurance about investing

Have you seen the outcome you were hoping for?

It will be a long term investment so not seen the outcome yet

What could they have done better?

Nothing

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I’ve always had an adviser for my personal pension

How has Thomas Harper helped you?

He understood my needs and the risks I was willing to take

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

We needed advice on pensions and needed to buy life insurance

How has Thomas Harper helped you?

He sourced what was most suitable for us

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing we were happy with the service we received

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

We needed advice on pensions and we needed to get life insurance

How has Thomas Harper helped you?

He sorted out what we needed and no pressure

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing we were happy with the service we had

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Needed to consolidate multiple pensions.

How has Thomas Harper helped you?

Ongoing pensions support, ISA advice and setting up life insurance.

Have you seen the outcome you were hoping for?

Yes, we are making progress despite inevitable delays due to Coronavirus pandemic.

What could they have done better?

Nothing, Tom is welcoming of direct feedback and works hard to get results for me.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

We lost money in our pension because it was not being managed

How has Thomas Harper helped you?

Helping to look into other investments

Have you seen the outcome you were hoping for?

We have not had feedback yet as we only spoke to him a couple of weeks ago

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

i wanted to move an old company pension over into a pension that is more relevant and higher risk reward

How has Thomas Harper helped you?

he went through all the options and costings invloved, and how the pension would grow

Have you seen the outcome you were hoping for?

yes. ive signed everything over for the transaction to go ahead

What could they have done better?

i cant think of anything

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Moving pension

How has Thomas Harper helped you?

Moved my pension

Have you seen the outcome you were hoping for?

Tom was fantastic and help and advised superbly. I would high recommend

What could they have done better?

Nothing