Reviewed for

Insurance and Protection ( 3 )

Mortgages ( 1 )

Pensions ( 57 )

Retirement income (annuities, drawdown) ( 18 )

Investments and Savings ( 24 )

Pension Transfers - Non Specialist ( 12 )

Inheritance Planning ( 3 )

Pension Transfers - Specialist ( 5 )

Financial Planning ( 10 )

Financial Mentoring ( 1 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 3 )

£200k - £500k ( 4 )

£100k - £200k ( 9 )

Up to £50k ( 8 )

£50k - 100k ( 9 )

Client reviews

This adviser has some reviews that were left while they were employed at a different firm to the one they are at now.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Pensions and investment advice

How has James Carr helped you?

Pension investment advice

Have you seen the outcome you were hoping for?

So far so good

What could they have done better?

Nothing

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has James Carr helped you?

Reviewed my portfolio and suggested a better more lucrative one.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I am exceptionally happy with the service provided

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

To review all my financial needs now and going forward.

How has James Carr helped you?

He helped me with protection advice for me and my family along with my pension especially with accessing my pension. He is also very helpful with anything related to financial planning. His knowledge is very good and he explains things clearly.

Have you seen the outcome you were hoping for?

Yes. He always has time for me and explains things clearly and checks my understanding.

What could they have done better?

Nothing

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to bring my pensions together and have someone monitoring how the funds are performing.

How has James Carr helped you?

James advised me on which funds to invest in

Have you seen the outcome you were hoping for?

Not yet because of the transfer fees

What could they have done better?

I was happy with the service I received

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

James became our pension advisor through a previous advice provider several years ago but he has been the best advisor we’ve had.

How has James Carr helped you?

Pension advice - both investment and drawdown

Have you seen the outcome you were hoping for?

In this period of volatility experienced in the last few years the advice seems to have provided some defence against market instability.

What could they have done better?

Nothing to add here.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I needed to prepare for retirement

How has James Carr helped you?

He set up pension which was clear and easy to understand

Have you seen the outcome you were hoping for?

I am on track to retire before state pension age

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has James Carr helped you?

Advised on which pensions I had that should be left with original scheme provider. Advised and completed transferring to other pension providers that were more suitable to my circumstances.

Have you seen the outcome you were hoping for?

Yes . I was given good advice and was not pushy at any time. James understood my financial requirements

What could they have done better?

Nothing. Very happy with outcome.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

To make sure my plans for retirement are on track

How has James Carr helped you?

He has helped reassure me that I'm in the right place now and has searched products that suit my needs.

Have you seen the outcome you were hoping for?

Yes, just move to a different pension provider that will provide more return and stability

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on my private pension

How has James Carr helped you?

Went through my personal circumstances and completed a risk assessment towards my investing

Have you seen the outcome you were hoping for?

Yes I am optimistic about the future of my pension investment

What could they have done better?

I m not sure that anything could be improved but the coming year may bring change.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Not understanding how to best utilise savings to best advantage with retirement looming.

How has James Carr helped you?

Advised on pension contributions and compared ISA products.

Have you seen the outcome you were hoping for?

Not yet, but it is only 3 weeks into the new tax year and first year of new products.

What could they have done better?

Provided more comprehensive ISA options.

First impression from a user who is not yet a client

March, 2023

Overall

Please provide a brief comment about your experience with James

Rang me back promptly, was very good at helping me with any questions I had.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Start building my pension.

How has James Carr helped you?

Helped me set up monthly savings into my pension and advised me where to invest my pot.

Have you seen the outcome you were hoping for?

So far so good.

First impression from a user who is not yet a client

December, 2022

Overall

Please provide a brief comment about your experience with James

Obtained information on 2 old pensions I had and took time to look into these. He made me aware of guaranteed benefits that I was not previously aware of. Very friendly and knowledgable chap.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

To invest some of my cash savings.

How has James Carr helped you?

Helped my savings grow, and given me confidence despite the uncertainty in the financial markets.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Cannot think of anything.

Repeat review from verified client

October, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in West Midlands

This review is a follow-up review from a client who left a review previously.

How has James Carr helped you since your last review?

I remain on track for retirement through a difficult market

Review from verified client

May, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Merseyside

What were the circumstances that caused you to initially look for an adviser?

Planning to minimise IHT on my estate

How has James Carr helped you?

Presented several options thoroughly which I would not have considered

Have you seen the outcome you were hoping for?

Still in the process of planning

What could they have done better?

Nothing

Review from verified client

May, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Already with CHP and james took over being our advisor.

How has James Carr helped you?

Consolidation of pensions.

Have you seen the outcome you were hoping for?

Not yet. The costs of transferring haven’t been balanced by the performance of the new fund.

Repeat review from verified client

May, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has James Carr helped you since your last review?

Pretty much the same, strong sound advice

Repeat review from verified client

April, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in East Riding

This review is a follow-up review from a client who left a review previously.

How has James Carr helped you since your last review?

James advise is very honest and very helpful

Review from verified client

January, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I am self-employed and wanted to get a pension and investment in place

How has James Carr helped you?

Provided detailed advice on the best options for transferring my existing pension and which investment to choose, as well as how much money I could expect to have after retirement depending on the option that I chose.

Have you seen the outcome you were hoping for?

It's early days but everything is looking good so far

Review from verified client

January, 2022

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Retirement looming

How has James Carr helped you?

Clear, easy to follow/understand. For someone like me who is a dinosaur regarding pensions he was great.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Pension review

How has James Carr helped you?

Advised on pension amalgamation and re-investment in higher yield pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

Transferring a Co pension to a private pension

How has James Carr helped you?

Advised on Funds to invest in and the split taking into consideration my risk rating

Have you seen the outcome you were hoping for?

Yes, so far - only c 12+ months since the transfer but positive results to date

What could they have done better?

Cant think of anything

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I want to retire in 4 years

How has James Carr helped you?

Invaluable advice on how to achieve my early retirement

Have you seen the outcome you were hoping for?

At the moment yes

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

My previous advisor was retiring.

How has James Carr helped you?

Took over my pension management. James explained complex information in a simple to understand way.

Have you seen the outcome you were hoping for?

So far, yes.

What could they have done better?

Nothing.

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

Tax free sum release

How has James Carr helped you?

He advised me on my best options moving on

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Having never needing the services of a financial advisor before I don’t feel qualified to answer that question.

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Pension

How has James Carr helped you?

Pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Good service

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Needed advice

How has James Carr helped you?

Gave me all the information I needed to make my decisions.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Managing retirement fund

How has James Carr helped you?

good clear advice

Have you seen the outcome you were hoping for?

yes

What could they have done better?

face to face?

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I needed guidance with investing a small amount of money given to me as a gift.

How has James Carr helped you?

He explained how my investment would grow depending on the risks I was prepared to take.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I can’t think of anything at this time.

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Realised I needed a pension

How has James Carr helped you?

He sorted out the existing pension & explained everything to me in a way that I could understand the advice

Have you seen the outcome you were hoping for?

It’s early days yet but everything seems to be heading in the right direction

What could they have done better?

I cannot think of anything

First impression from a user who is not yet a client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with James

Spoke to James for advice about investing some money. He helped me understand the best way to go with this.

First impression from a user who is not yet a client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with James

Spoke to james to discuss plans about early retirement. I will defo be coming back to him.

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Always had one

How has James Carr helped you?

James Carr helped me move my pension and get some of my money released

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing fantastic company very very helpful

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

consolidate my pensions and set up a new one

How has James Carr helped you?

He investigated a variety of options, provided advise and range of solutions, with clear and understandable explanation to help me make informed decisions

Have you seen the outcome you were hoping for?

too soon

What could they have done better?

a great service

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

For financial advice.

How has James Carr helped you?

By giving us (hopefully) good advice on the best way to invest our savings. We are fairly new clients.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

As far as we know nothing.

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Just needed help with our to invest my money

How has James Carr helped you?

He as helped with transferring money and my investments & pension advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

I had a lump sum of money to invest & needed advice on the best investment options.

How has James Carr helped you?

James advised me on the best options for my investment based on my circumstances.

Have you seen the outcome you were hoping for?

I`ve only just started my investment so my returns are as yet undetermined.

What could they have done better?

Nothing,the advice given was clear,concise & easy to understand.

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Review pension and financial advice

How has James Carr helped you?

Showed me various options on my investments and advised me on what I could achieve.

Have you seen the outcome you were hoping for?

In a nutshell yes, The package James put together for me was just exactly what I wanted.

What could they have done better?

If anything the fee could have been a touch smaller,But that said quality doesn’t come cheap.

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I was of retirement age, but I didn't want to start collecting my pension just yet as I was still working. My fund was underperforming, so I decided to transfer it so that I could build it in preparation for retirement. I came across James Carr and Cricket Hill.

How has James Carr helped you?

James walked me through the transfer of my pension fund. He then set up a drawdown pension for me. I needed to find a better way to invest some of my savings. James assisted me in investing that in my pension, which resulted in an additional tax investment from HMRC. That was something I had not realised. James has also assisted me in investing in a sustainable option, which is something near and dear to my heart.

Have you seen the outcome you were hoping for?

Yes, I've been very pleased with the growth of my pension fund since James assisted me in reinvesting it.

What could they have done better?

At every level, the service provided by James, and I must also mention the team at Cricket Hill, has been very professional. I'm not sure how they could improve.

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

I have just turned 55 and needed some help and advice.

How has James Carr helped you?

Gave me excellent advice and I am happy with the advice he gives me.

Have you seen the outcome you were hoping for?

Above and beyond what I expected.

What could they have done better?

Nothing

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Provide for future

How has James Carr helped you?

Advised on pensions and savings

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Happy with what has been done

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

The private pension taken out in the 80's with a large finance company was making very little money.

How has James Carr helped you?

The money in the pension was moved approximately 10 years ago, after finding out my needs and how much risk I was willing to take and has since almost doubled.

Have you seen the outcome you were hoping for?

Very Much So

What could they have done better?

Nothing. The advice and communication has been 1st class.

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Needed to try to get more interest on savings

How has James Carr helped you?

He spent time with us explaining everything fully

Have you seen the outcome you were hoping for?

Too early to say

What could they have done better?

N/A

Review from verified client

December, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

My age ! I'm getting ever closer to retirement and I needed someone to look at what I've got pension/saving wise and maybe see if I could retire slightly earlier.

How has James Carr helped you?

James got all the information required from the pension/saving companies and complied it in a booklet which I read and then we had a zoom call where he went through everything. James was very patient and didn't move onto another chapter until I fully understand what I had (money wise) why I should move it, what I will pay to move it and what hopefully (as no guarantees with future performances) my investment could make.

Have you seen the outcome you were hoping for?

Yes as all my investments will now be working harder to hopefully allow me to retire in a few years.

What could they have done better?

Nothing - Cricket Hill and James himself were easy to get hold of. There was no question that they couldn't answer or made me feel silly for not knowing the answer.

Repeat review from verified client

November, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has James Carr helped you since your last review?

he understands my needs and provides the right input, he also listens to my ideas

Repeat review from verified client

October, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in West Midlands

This review is a follow-up review from a client who left a review previously.

How has James Carr helped you since your last review?

Everything is looking good for my target retirement and I feel a good financial advisor is essential for my plans

First impression from a user who is not yet a client

July, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with James

Had a good initial meeting with James. He explained clearly what services the company could offer. He was able to answer all of my questions and was able to explain complex scenarios in an understandable way.

First impression from a user who is not yet a client

July, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with James

James has helped me in my early retirement. And the results in the few years I have been with him are impressive. Thanks James.

First impression from a user who is not yet a client

July, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with James

Gave great advice.explained everything in plain english.made things easy to understand.and a nice bloke too

First impression from a user who is not yet a client

July, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with James

Very helpful

First impression from a user who is not yet a client

July, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with James

A very knowledgeable person in the areas he helps me with which is pensions. Easy to talk to and understand the information he is giving

First impression from a user who is not yet a client

July, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with James

James was both personable and professional during our call.

First impression from a user who is not yet a client

July, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with James

Easy to deal with and everything explained simply.

First impression from a user who is not yet a client

July, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with James

excellent service , top communicator

First impression from a user who is not yet a client

July, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with James

James keeps things simple and clear. He is responsive and always tries to find pension and finance solutions to meet our needs.

First impression from a user who is not yet a client

July, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Please provide a brief comment about your experience with James

Explained everything and listened to what I needed to help me.

First impression from a user who is not yet a client

June, 2021

Overall

Please provide a brief comment about your experience with James

Very happy with the service provided, all options explained clearly.James was friendly and attentive,understood my situation and seemed happy to help me . I will definitely be using the service provided.

Review from verified client

May, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Review

How has James Carr helped you?

Review & Advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing really

Review from verified client

May, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Wanted help with my pension

How has James Carr helped you?

He explained everything I needed to know and what to expect in plain English no fancy big words and everything I could understand was very easy to talk to

Have you seen the outcome you were hoping for?

Yes he sorted everything out for me was very happy with the outcome

What could they have done better?

Nothing

Review from verified client

May, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

In order to take my tax free sum from my pension plan and to place the remainder in a draw down plan.

How has James Carr helped you?

James explained my options, their advantages and disadvantages, in a clear way, totally free of jargon.

Have you seen the outcome you were hoping for?

Absolutely!

What could they have done better?

Nothing.

Review from verified client

May, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

It was for an annual pension review

How has James Carr helped you?

James Carr told me how my pension was working, listened to my views & concerns & then gave me some very good advice

Have you seen the outcome you were hoping for?

I haven’t seen an outcome since talking to James in February this year

What could they have done better?

Nothing that I can think of

Review from verified client

May, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Merseyside

What were the circumstances that caused you to initially look for an adviser?

Details of IHT planning within my will

How has James Carr helped you?

Contacted several experts and put forward several suggestions after listening to my wishes

Have you seen the outcome you were hoping for?

Still in stage of planning with informed convidence

Review from verified client

May, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

James was 'traansferred' to our portfolio through CricketHill Financial Planning.

How has James Carr helped you?

our first consultation was by Zoom and James too k time to explain everything very clearly to us. No question was felt to be too much to explain.

Have you seen the outcome you were hoping for?

Well we have consolidated my pension but its only been a few months so i don't expect to see the ROI yet

What could they have done better?

Im very satisfied

Review from verified client

April, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

It’s part of the service

How has James Carr helped you?

Looked into my Isa Put money into my pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

April, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

To sort my pensions out.

How has James Carr helped you?

Offered helpful advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

We were happy with the outcome.

Review from verified client

April, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

Pension annual review

How has James Carr helped you?

Discussed the options available for me

Have you seen the outcome you were hoping for?

Pension rates change over time, so cannot comment yet

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has James Carr helped you?

Provided useful information at a recent review.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Old works pension not doing anything

How has James Carr helped you?

He gave me excellent information on investing my works pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

First impression from a user who is not yet a client

January, 2021

Overall

Please provide a brief comment about your experience with James

A relaxed but professional environment. James gave me space to ask my questions, was prepared with historic figures and was balanced with his approach

First impression from a user who is not yet a client

January, 2021

Overall

Please provide a brief comment about your experience with James

James was very friendly and helpful from the start and I learnt a lot about things I could do and not do ..... I would recommend him without hesitation

First impression from a user who is not yet a client

January, 2021

Overall

Please provide a brief comment about your experience with James

Very easy to talk to. Clear and concise advice.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Financial review

How has James Carr helped you?

Advice on pensions and income

Have you seen the outcome you were hoping for?

Yes I hope so

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Re-connecting with the company providing my financial advice. Clarification of what was going where and how I should move forward.

How has James Carr helped you?

Prompt and clear advice in an appropriate timeframe.

Have you seen the outcome you were hoping for?

Not yet as the work is still ongoing.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has James Carr helped you?

By discussing current pension provision and supporting me in making changes to current pension I order to maximise returns

Have you seen the outcome you were hoping for?

Not yet as pension hasn’t yet been changed over

What could they have done better?

Nothing

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Annual review of pension

How has James Carr helped you?

He talked me through all if the changes that have happened in the last 12 months on my policies.

Have you seen the outcome you were hoping for?

Yes, considering the financial implications of the last few months I can see my investment has been well looked after.

What could they have done better?

For a first meeting I was very impressed, I wouldnt ha e expected any more.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Pensio security

How has James Carr helped you?

Assurance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

not much

First impression from a user who is not yet a client

December, 2020

Overall

Please provide a brief comment about your experience with James

We have been using Cricket Hill finance for two years , this was our first meeting with James on Zoom. He was extremely helpful and, instils confidence both with the financial advice and he is a very personable young man.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has James Carr helped you?

Showed me my pension growth.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing ,thought he was good at explaining things in easy terms.

First impression from a user who is not yet a client

December, 2020

Overall

Please provide a brief comment about your experience with James

Very polite and explained things very well he was very understanding the things that I had to say and asked and I was pleased what he had to say

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I needed a better investment and I also put two pensions in to one account

How has James Carr helped you?

James spoke to us with an annual review and was very helpfull

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, he was very clear on everything

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

They know best

How has James Carr helped you?

Talked me through all i wanted and needed to know.

Have you seen the outcome you were hoping for?

Still early days.

What could they have done better?

Nothing,it was all good.

Review from verified client

November, 2020

Overall

Value

Service

Advice

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Recommended by Cricket Hill to explain my options

How has James Carr helped you?

Took me through process step by step to ensure i new what was happening . Very informative throughout.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

`12 month review

How has James Carr helped you?

gave good advice

Have you seen the outcome you were hoping for?

not tet

What could they have done better?

nothing stands out

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I wish to plan for retirement

How has James Carr helped you?

I have opened ISA My Pension is sorted

Have you seen the outcome you were hoping for?

Only time will tell

What could they have done better?

I am happy with all aspects of service

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

review due

How has James Carr helped you?

forcasting my needs at retiement

Have you seen the outcome you were hoping for?

on going

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with James

I would thoroughly recommend James to friends and family. He was extremely professional, polite, easy to talk to and also I felt at ease when discussing my financial resources.

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with James

He was patient with me and explained to me the options that I could take. Very professional service.

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with James

Very professional

First impression from a user who is not yet a client

July, 2020

Overall

Please provide a brief comment about your experience with James

James was very informative and explained things very well, and came across as a trustworthy person.

First impression from a user who is not yet a client

July, 2020

Overall

Please provide a brief comment about your experience with James

James has a very professional approach and has really helped me understand my pension and my options.

First impression from a user who is not yet a client

July, 2020

Overall

Please provide a brief comment about your experience with James

Had a very good chat with James about the different ways I could look to invest my money.

First impression from a user who is not yet a client

July, 2020

Overall

Please provide a brief comment about your experience with James

I found it very easy to talk with James he explained the questions in straight talk when I could not understand the technical jargon