Toby Bain

What were the circumstances that caused you to initially look for an adviser?

I attended a presentation delivered by Toby on investments and pensions and I realised I had been given some poor advice on investing my money.

How has Toby Bain helped you?

Toby was able to confirm that my concerns were well founded. He helped me to understand why it was a poor investment and identified an alternative way for me to invest with much lower fees, that the investment I had been sold.

Have you seen the outcome you were hoping for?

Yes. My ongoing fees for my investments have dropped to minimal levels, saving me hundreds of pounds and my investment also performed better than with the previous provider.

What were the circumstances that caused you to initially look for an adviser?

I needed independent and impartial financial advice on pensions, retirement and inheritance planning.

How has Toby Bain helped you?

Toby's advice was clear and concise and he was always willing to go 'the extra mile' in making sure I understood his advice. He has taken away the concerns I had about my finances.

Have you seen the outcome you were hoping for?

Absolutely yes, Toby has guided me throughout the process from start to finish and I feel confident that my future finances are in the best possible hands.

What could they have done better?

Nothing - Toby has provided first class advice, delivered concisely and actioned quickly - I can highly recommend Toby for anyone who has concerns about their finances.

What were the circumstances that caused you to initially look for an adviser?

Following a personal recommendation when I was seeking advice on pensions and savings, I’ve been a client of Toby’s for over five years. My experience with Matheson Charles has been consistently superb. Toby is a genuine pleasure to refer, and whenever I’ve recommended others to Matheson Charles, they’ve returned to thank me personally – equally impressed.

How has Toby Bain helped you?

Toby is deeply knowledgeable, analytical, calm, and clear – providing not only exceptionally practical but also extremely insightful financial advice, second to none.

Have you seen the outcome you were hoping for?

Toby has consistently exceeded my expectations in both the quality of advice and portfolio growth – even during recent challenging economic conditions. Of the various people I’ve recommended to Toby, one worth mentioning is a family member (my young niece), who was looking for savings advice. Despite my own gentle encouragement to both her and Toby towards an ISA or similar, Toby took the time to carefully listen to her needs and, with complete honesty and integrity, advised that she didn’t need to invest with them at all at that time. He recognised that her existing plan – using a savings account for easy access ahead of a future mortgage deposit – was entirely appropriate. Toby turned down the opportunity for any financial gain for his business, simply to provide the most honourable, honest, and impeccable advice. That’s genuinely impressive – and the mark of a truly exceptional financial adviser. Matheson Charles is an outstanding firm – a real pleasure, and frankly a privilege, to continue to recommend with complete confidence. With sincere thanks, Toby – if here on VouchedFor I could rate you six stars out of five, I gladly would!

What could they have done better?

Nothing could possibly have been done better