Reviewed for

Insurance and Protection ( 7 )

Mortgages ( 14 )

Pensions ( 35 )

Equity Release ( 2 )

Retirement income (annuities, drawdown) ( 28 )

Auto Enrolment ( 1 )

Investments and Savings ( 30 )

Pension Transfers - Non Specialist ( 17 )

Inheritance Planning ( 15 )

Long Term Care ( 5 )

Pension Transfers - Specialist ( 9 )

Financial Planning ( 33 )

Financial Mentoring ( 11 )

Financial Coaching ( 7 )

( 1 )

Reviewers' assets

£500k+ ( 10 )

£200k - £500k ( 6 )

£100k - £200k ( 1 )

£50k - 100k ( 1 )

Up to £50k ( 9 )

Client reviews

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I wanted to get some validation that I was doing the right things for my financial planning.

How has Naomi Keith helped you?

She inputted my information and used it to create a model of my income and expenses and explained how it works. She reassured me that I am on track to reach my goals and provided valuable advice regarding SIPs. She has provided comfort and reassured me that i am doing the right things.

Have you seen the outcome you were hoping for?

Yes, i am very happy with the service and i will stay in touch in the future.

Naomi's reply

Hi Anca. It was lovely to meet you and I'm so glad you found the time useful. Thank you so much for leaving such a positive review - please feel free to get back in touch if you need any more advice.

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was unclear and concerned regarding my future finances.

How has Naomi Keith helped you?

After seeing Naomi and discussing my issues, I felt instantly happier about my future plans. We discussed pension plans and saving investments along with the possibility of selling my property but and now understand there is no urgency to do that. Naomi is easy to talk to and very clear with forecasting financial scenarios.

Have you seen the outcome you were hoping for?

My initial plan was to have better knowledge on where my financial future was going, and I now have that.

What could they have done better?

Nothing

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Pending retirement

How has Naomi Keith helped you?

Guided me to making sound financial decisions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I can think of

Naomi's reply

Thank you for your review Jan. I have really enjoyed working with you over the years and it's great to see you so happy with your family. I look forward to many more years to come!

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Recently divorced and approaching retirement.

How has Naomi Keith helped you?

Naomi gave me the financial confidence to embrace life again having never been in charge of my own finances

Have you seen the outcome you were hoping for?

Yes, I now feel in control of my financial destiny.

Naomi's reply

Thanks for your lovely review Kathy. Although it's fairly early days of us working together, I know you are already feeling more confident and in control of your financial planning and have already started on your post retirement bucket list! I can't wait to see what 2024 brings.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Bequeathed money from relative

How has Naomi Keith helped you?

Helped with investments

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Don't know. All very helpful

Naomi's reply

It has been really lovely working with you for so many years. From the first time we met when we had to break into an old briefcase to get important financial information to finding someone who would buy your inherited collectors coins. It has been roller coaster for sure but now it's time to relax and look after yourself!

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I wanted to better understand my current financial position as well as plan for my future.

How has Naomi Keith helped you?

Naomi has completed a full financial review with me, answered all of my questions, explained all of the data clearly and has signposted me to additional information.

Have you seen the outcome you were hoping for?

Yes - most definitely. I feel more confident now in being able to make financial decisions.

What could they have done better?

I honestly don’t think that there is anything I could add.

Naomi's reply

I am very grateful for you kind words Sharon and it has been a pleasure working with you on your financial planning, both personally and for the business. I feel as though we are still at the start of a long and successful journey where I believe you and your business will only continue to flourish!

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

An initial introduction meeting was set up by my employer. I followed up with a 1-2-1 with Naomi.

How has Naomi Keith helped you?

Provided really clear advice in terms I could understand once I had provided her with the context.

Have you seen the outcome you were hoping for?

I will be implementing these following Naomi's advice.

What could they have done better?

Advice for on point. Nothing additional needed.

Naomi's reply

Hello Andy. Thank you so much for taking the time to leave me such a positive review, I absolutely appreciate it. I am glad you found our session useful and that you plan to implement the advice!

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Needed financial advice & planning for the future

How has Naomi Keith helped you?

By giving advice based on my personal situation and circumstances

Have you seen the outcome you were hoping for?

Was given sound advice at the time I needed it

What could they have done better?

N/A

Naomi's reply

Thank you for taking the tine out to leave this review Jules, it is very much appreciated!

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I have never been in touch with an advisor before so I wanted more knowlege surrounding the topic of Mortages so I understood my options.

How has Naomi Keith helped you?

Naomi has helped gain some clarity on the topic and has allowed me to plan what steps to now take.

Have you seen the outcome you were hoping for?

Yes, she has been more than helpful.

What could they have done better?

I have no cristism,

Naomi's reply

Thank you so much for your review. I honestly appreciate it and if you need any financial advice in the future, you know where to come!

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

planning for the future

How has Naomi Keith helped you?

yes, greatly

Have you seen the outcome you were hoping for?

hoping to at retirement

What could they have done better?

nothing

Naomi's reply

Thanks for leaving a review for me Mark, it's very kind of you to take the time!

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

My employer arranged some financial wellbeing sessions, so I jumped at the chance as it's been something on my to do list for a while.

How has Naomi Keith helped you?

Naomi really helped cut through a lot of the confusion I'd previously experienced with pensions and retirement planning. Putting things in simple terms and in todays money hugely helped understand my circumstances. Naomi also offered some great tips to make the most of allowances.

Have you seen the outcome you were hoping for?

Yes, it's helped me put my mind at rest and given me some better understanding of options when the time comes.

What could they have done better?

Nothing I can think of.

Naomi's reply

Thank you for taking the time to leave me a review - very much appreciated!

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Naomi helped me with pension planning - she made everything very clear to me and was extremely helpful with different options and advice. It was clear that she knew her stuff and I would highly recommend her, in fact I already have!

How has Naomi Keith helped you?

yes - things feel much clearer about my future.

Have you seen the outcome you were hoping for?

yes - I feel reassured.

What could they have done better?

I can't think of anything she could have done to improve an already brilliant service.

Naomi's reply

It was a pleasure to meet you. Thank you so much for leaving me such a positive review and for recommending me to your friend - very much appreciated!

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I was offered the opportunity from my employer Molson.

How has Naomi Keith helped you?

Naomi, answered financial questions that I have been wondering about for years and gave me real clarity. Naomi was super knowledgeable and very helpful and friendly.

Have you seen the outcome you were hoping for?

Yes definitely and exceeded my expectations.

What could they have done better?

Nothing.

Naomi's reply

Thanks so much Deborah. I really appreciate you taking the time to leave me feedback!

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

I was offered the chase of a 30 minute consultation through work.

How has Naomi Keith helped you?

Naomi has provided great advise about morgage rates and options. She also gave very clear explainations of teh positives and negatives of different morgage options, and what optiosn would be best for me.

Have you seen the outcome you were hoping for?

Absolutely. Following teh advise from Naomi, I have looked further into what I beleive is the best option for me.

What could they have done better?

At the moment nothing. Once I am in a better position, I hope to get back in contact with Namoi and gain more advice.

Naomi's reply

Thanks for taking the time leave this kind review - it is very much appreciated!

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I needed to plan for my retirement and reorganize my finances on being widowed.

How has Naomi Keith helped you?

She gave me a very clear view of where I stand financially, when I can afford to retire and at what sort of income, and what I might be able to leave to my children.

Have you seen the outcome you were hoping for?

Yes. I feel I have a much better grasp of my finances and confidence that they are organized sensibly.

What could they have done better?

I really don't think I could have had better advice

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

My previous adviser neglected me.

How has Naomi Keith helped you?

She has given my finances a thorough overhaul with impressive focus, and, in the options she then presented to me, she has shown a thorough and up-to-date knowledge and understanding of what is available to best suit my needs, plus the best timing. She commits to paper, setting out clearly in fine detail the state of my finances together with her advice, and she is always available to speak to.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I was recently divorced.

How has Naomi Keith helped you?

Naomi carefully listened to and fully understood my situation and needs, which she thoroughly summarised. She was very understanding, empathetic and non-judgemental about my situation which allowed me to be fully open and meant we could work well together. She has provided me lots of useful advice and practical support with my financial planning. As a result, I feel so much more confident and secure about the future of my financial situation.

Have you seen the outcome you were hoping for?

The initial outcome I was looking for was to get some advice and support, to get organised, to get a plan in place and to feel in control. This outcome has been fully achieved.

What could they have done better?

Nothing.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Initially a divorce forced me to hire a financial advisor. It was the best decision. Having someone on hand who you can contact anytime is fantastic for streamlining finances and getting sage advice.

How has Naomi Keith helped you?

In all aspects. From planning, to investing, to pensions, diversification of assets and ensuring I have the basics covered. Annual check-ups and on the go advice as and when needed.

Have you seen the outcome you were hoping for?

Yes, 100%. I would strongly recommend Naomi Keith for anyone. Responses are honest and speedy. I personally prefer a no-faff approach and Naomi Keith offers just that - simple, speedy, breaking down the complex into something simple.

What could they have done better?

Nothing.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Pensions and Divorce Settlement

How has Naomi Keith helped you?

Navigating the intricacies of the pension system during divorce is daunting, but I found the service offered by Naomi Keith and her team to be exemplary. Naomi is knowledgeable, efficient, pleasant and seems really interested in the individual client. Everything proceeded in just the way he had outlined, and what could have been a trying process, was remarkably easy. I’m not sure that I was either able or willing to undertake the remarkable amounts of paperwork involved in pension sharing, but all of it was handled professionally and efficiently on my behalf. Most of the time, I just had to sign on the dotted line. I wholeheartedly recommend Aspire as an invaluable resource for anyone needing assistance with a pension sharing order & settling a stressful divorce.

Have you seen the outcome you were hoping for?

As much as can be gained during a divorce settlement.

What could they have done better?

Can not think of anything Naomi could of done better

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Many existing Pensions that needed reviewing to allow Retirement to be planned

How has Naomi Keith helped you?

Reviewed all my existing pension schemes and current/predicted outgoings to allow a cash flow plan to be produced. Pensions amalgamated into the fund with least charges and the cash invested into more productive shares based on anticipated draw down of pension

Have you seen the outcome you were hoping for?

Initial amalgamation achieved - better performing shares yet to be realized!

What could they have done better?

Ask me again in 12 months

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Pension advice, and support with Mortgages

How has Naomi Keith helped you?

Naomi has incredible knowledge around the subjects that we discussed. Naomi was able to empathise and support me in making the most appropriate decisions for my situation. I did not know where to start, and Naomi made the whole process so easy and simple.

Have you seen the outcome you were hoping for?

Yes 100%. Naomi has been with me all the way, and will continue to support me moving forward.

What could they have done better?

In my view, nothing, as I feel I have been informed of what my choices were, what would be more helpful and what would not be helpful.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

My husband and I had a hotch potch of investments and pensions and no clear visibility of our financial future. We enlisted Naomi to help us consolidate and gain clarity on our position and decision making.

How has Naomi Keith helped you?

Naomi provided clear and practical advice about maximising our investment through efficient tax and best rates. She supported us to bring a number of small investment pots onto a single platform for improved visibility. The service included all the administration. She also advised us with data to choose the most ethical plan. All advice was framed by a detailed understanding of our life context and choices for retirement.

Have you seen the outcome you were hoping for?

We now have a single pane of glass to view our portfolio and a model to make financial choices for the future. I now feel I have understating and control.

What could they have done better?

Too early for me to comment if the approach will be successful

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I have been a self employed person during my career and needed a sounc financial adviser to take me through the complicated process of saving for my personal pension.

How has Naomi Keith helped you?

Naomi has been trustworthy, open and friendly in her dealings with me as a client. I have always been able to ask Naomi questions and she has been fast and efficient in finding answers for me.

Have you seen the outcome you were hoping for?

Yes, I have experienced the outcome that I was hoping to achieve in my retirement. I feel that I have always received excellent service from Naomi and felt like a valued client.

What could they have done better?

There is nothing that Naomi could have done better.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

We were heading towards retirement and wanted to advice on how to best organise pensions and investments.

How has Naomi Keith helped you?

Naomi provided advice and we have followed this advice on investment and pension planning.

Have you seen the outcome you were hoping for?

I am happy with the advice and planning.

What could they have done better?

No issues.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

To review my financial circumstances and plan for the long term future. To ensure that I am contributing enough into my pension and plan sensibly for the future.

How has Naomi Keith helped you?

She helped me to decide what to do in the coming year and beyond in terms of savings and pension planning. She helped me decide about my ideas regarding whether to invest in a second property.

Have you seen the outcome you were hoping for?

Yes absolutely. I felt completely reassured and secure in my decisions for the future.

What could they have done better?

Let me know there was a carparking space available! That's it really. :-)

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I had a couple of pensions which were dormant and wanted to add them to a new one. Also, was looking at an investment opportunity.

How has Naomi Keith helped you?

Naomi consolidated my pensions and gave me excellent investment advice. I now have an ISA too.

Have you seen the outcome you were hoping for?

I have seen above what I expected. The returns have been impressive.

What could they have done better?

I could not have done better. I have seen financial advisers in the past who were not as good with advice.

Naomi's reply

Thanks so much for taking the time to leave me a review, I'm so glad you and Nikki have had such a positive experience. I look forward to continuing to work with you!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

General management of investments and pensions looking ahead to life planning and retirement.

How has Naomi Keith helped you?

Explained clearly risks, options, state of the markets. Provided sensible options for investment and then managed investments. Provided regular updates and health checks and tweaked investment strategy as necessary. Given me confidence with my investments.

Have you seen the outcome you were hoping for?

Yes. Long term planning with medium term assurance to enable the making of key decisions around future life plans and retirement.

What could they have done better?

Generally nothing, although with recent 2022 market fluctuations, maybe just some reassurance as to continuance of investment strategy, thus minimising worry.

Naomi's reply

Thank you for taking the time to leave me this review and your kind words - it has been a pleasure working with you and Matthew for so many years. I'm excited to see what the next chapter holds for you both - maybe see you in the West Country very soon?!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

We were looking to review our employee protection policies to ensure that everyone received the best cover possible and to make cost savings where possible

How has Naomi Keith helped you?

Naomi reviewed our policies and has enabled us to provide our employees with much improved protection policies and saved the business a significant amount of money in the process.

Have you seen the outcome you were hoping for?

Yes

Naomi's reply

Thank you for taking the time to leave me such a positive review. It was an absolute pleasure re-organising your employee benefits and helping the company make such significant savings! I'm looking forward to continuing to work with you and the ASL team!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We needed help in planning for the future and ensuring that our finances were structured in the most tax efficient manner.

How has Naomi Keith helped you?

Naomi has helped us manage and consolidate our investments and pensions. She was also great when looking for mortgages to both buy our property and subsequently renovate it.

Have you seen the outcome you were hoping for?

Yes, absolutely. We’re very happy with all Naomi’s assistance.

What could they have done better?

Nothing

Naomi's reply

Thanks Rob (and Catherine) for your very kind words and positive review, particularly as I know how busy you both are at the moment. I'm confident that you now have things well organised to ensure you are on track to continue to meet your objectives whilst are working. I'm sure there will be lots of twists and turns along the way but I'll always be there to guide you through so you can one day retire in style!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was going through divorce and needed financial support.

How has Naomi Keith helped you?

Naomi removed all the stress and worries and provided clear and concise information at a time when I was under intense pressure and unable to see the wood for the trees. She was a huge help in sorting my pension transfers and creating clarity for me.

Have you seen the outcome you were hoping for?

Yes, Naomi was extremely helpful.

Naomi's reply

Thanks so much for your kind words Jenny. I have loved working with you over the past few years and watching you find peace in your new home. I am confident the financial plan we have in place will give you the starting point you need to start building something brilliant for yourself. I can't wait to continue on the journey with you and see how the next few years turn out as I'm sure you will smash it!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I wanted an independent expert to provide objective financial advice to me and then my wife.

How has Naomi Keith helped you?

Naomi has advised my family for the last 10 years. As a mother of school going children, she understands the financial demands on a young family and uses common sense to make it work sensibly.

Have you seen the outcome you were hoping for?

Absolutely. It is a real relief knowing that you have an expert providing solid, consistent advice.

Naomi's reply

Thank you for taking the time to leave me such a positive review Michael, it means a lot to me, especially as I know you have so much else on your plate (most importantly in your role of being super Dad!). It has been a pleasure working with you for so many years, I'm confident all the work we have put into your financial plan together will pay off so you can live your life exactly as you want to and make those kids (more) proud!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Looking at long-term options with regards to assets and property to provide income on retirement.

How has Naomi Keith helped you?

Naomi came up with a cleverly constructed strategy to enable retirement at an earlier date than expected. She has also enabled us to use property assets in an advantageous way that we had never considered.

Have you seen the outcome you were hoping for?

Much better outcome than anticipated - thank you Naomi!

What could they have done better?

All was perfect.

Naomi's reply

Thank you for your review, I really appreciate your kinds words.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Needed advice

How has Naomi Keith helped you?

By being clear and having an good grasp of the relevant facts

Have you seen the outcome you were hoping for?

I think so

Naomi's reply

Thank you for taking the time to leave me this review Richard, especially since we haven't worked together for too long. I am looking forward to developing our relationship and building a more long term financial plan to make sure you and Margot can retire in style!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Was advised by my employer and Naomi was recommended

How has Naomi Keith helped you?

Naomi has given advice to both myself and my husband on future planning for retirement enabling us to feel secure about our future. she explains our finances clearly so that we are not to baffled with terminology that we do not understand. Extremely friendly, personable and helpful.

Have you seen the outcome you were hoping for?

We are getting there and hopefully by retirement we are on plan

Naomi's reply

Thanks for your positive review Debbie, I really appreciate it. It has been a pleasure working with you (and Michael) for so many years. I can't believe retirement is nearly around the corner! I am confident your financial plan illustrated through updated cash-flow modelling will show you that you can both finally relax and enjoy leaving that London commute behind you!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We had £200,000 to invest and on the advice of our Solicitor decided to take on Aspire.

How has Naomi Keith helped you?

Excellent advice at all times and a great understanding of our particular needs.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that we can of

Naomi's reply

Thank you for your kind words Jeremy (and Ann). It has been lovely to work with you over the past few years - I'm looking forward to seeing what your next chapter holds!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

We needed more specialist guidance on what to do with our investments and savings and to think about our long term financial goals.

How has Naomi Keith helped you?

As we have got to know Naomi and have become more familiar with the breadth of support she is able to provide, we have become more and more reliant on Naomi's help on a number of things. In particular, I don't think we would have managed to move house without Naomi's help on mortgages, and we have been really pleased with the returns we've seen on our investments despite the past few years having been a very uncertain period economically.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Naomi has always been very responsive, very pragmatic and very supportive. I can't fault what she does.

Naomi's reply

Thank you very much Tim, I really appreciate you taking the time to leave such a detailed review. It has been a pleasure working with you and Jenna over the past few years and to be able to provide advice on all your financial planning needs, from pension and stock market investing advice to buying your beautiful new home and mortgages.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Needing help advising on returns on cash savings and pensions

How has Naomi Keith helped you?

Advised on various pension options and schemes and investment products beyond ISAs

Have you seen the outcome you were hoping for?

Yes

Naomi's reply

Thank you James for taking the time to leave this review, I really appreciate it!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I needed a buy to let mortgage.

How has Naomi Keith helped you?

Naomi explained all my options and found a mortgage I was happy with.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. It was a really positive experience.

Naomi's reply

Thanks for taking time out of you day to leave this review Sarah, I really appreciate it. I'm so happy I was able to secure the new mortgage for you so you can forget about it for the next 5 years!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Naomi Keith helped you?

Naomi made the whole remortgage process simple from start to finish and provided total peace of mind

Have you seen the outcome you were hoping for?

Yes very satisfied

What could they have done better?

Nothing

Naomi's reply

Thanks for taking the time to leave me a review Jem. I'm glad I was able to get your mortgage sorted so you have peace of mind for another 5 years!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Death of relative

How has Naomi Keith helped you?

Sorted it all out

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can't think of anything

Naomi's reply

Thank you very much for leaving this review for me Margaret - I really do appreciate it. I think my most memorable moment as a financial adviser was you finding that bag of old coins in your cousin's rucksack all those years ago! It will be a pleasure coming to see you every year to check how you are getting on and to make sure you are happy and confident that your investment is always on track!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was getting divorced and had to sell my property. I needed advice in order to buy a new property and invest my pension settlement.

How has Naomi Keith helped you?

She has taken time and trouble to advise me on all the matters I was concerned about so that I feel happy for my financial future.

Have you seen the outcome you were hoping for?

I was able to buy a property and feel confident about my financial future.

What could they have done better?

Nothing to my knowledge.

Review from verified client

December, 2022

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Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Naomi Keith helped you?

move our pensions into one drawdown investment and set up isa

Have you seen the outcome you were hoping for?

Ok at this time, yes.

Naomi's reply

Andy, many thanks for leaving such a positive and kind review, it's very much appreciated particularly as you and Leslie are fairly new to Aspire. I am very confident the hard work we both put into organising your pensions and investments will pay off as they are now ready to support you when you take the decision to finally retire!

Review from verified client

December, 2022

Overall

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Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I was a financial adviser before retirement and was looking for a top quality adviser to manage my personal assets going forward.

How has Naomi Keith helped you?

Naomi has structured my assets to provide a sustainable income in retirement.

Have you seen the outcome you were hoping for?

For me communication and clarity are important and both have been provided.

Naomi's reply

Thank you for leaving me such a positive review Jane - I really appreciate it. It was such a good experience working with you in the old Brooks days, it was so nice to have a fellow female adviser to hang out with in the sea of men! It's still a little surreal that I am now your adviser but I am grateful that we get to keep 'working' together. I will never forget our charcuterie board and wine nights tucked away in the Waitrose on Oxford Street - one day we must go back, for old times sake!

Review from verified client

December, 2022

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Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

They were provided by my previous employer.

How has Naomi Keith helped you?

She has primarily assisted with pensions advice. I met Naomi at that employer and reengaged her when I changed my job and she joined Aspire.

Have you seen the outcome you were hoping for?

ASbsolutely, Naomi is very clear in explaining the pros and cons with every decision I make.

What could they have done better?

Nothing

Naomi's reply

Thank you Tobes, I really appreciate you taking the time to leave such a positive review. It's been a real treat being your financial adviser over the years, whether it was over lunch in London or via Zoom throughout the lockdown months/years. I am looking forward to meeting the rest of your family in London and further building on the financial plan we have in place. I am also really grateful for all your ongoing support in recommending me to your friends and colleagues.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Sudden death of my husband. He didn’t have a Will and I needed help with probate and managing pension monies left to me.

How has Naomi Keith helped you?

She has helped me understand investments and has provided advise on ways to maximise money via pensions and investments. She has provided clear, concise advice which has help guide my financial decision making.

Have you seen the outcome you were hoping for?

Not totally, but this appears to be due to poor economic climate and volatile markets currently.

What could they have done better?

New investors need reassurance, regularly, and although the email news letters It’s About You, are informative I wonder if they could include some updates about how investments in companies/businesses are doing or predicted to do in future.

Naomi's reply

Hi Anna, Many thanks for leaving this feedback, we really appreciate your honesty as it helps us improve the way in which we work with our clients. Your comments have made us reconsider what is sent to our clients each month and market updates will almost certainly be featuring going forward! I will be in touch today to arrange a time for us to get together and discuss your investments and longer term financial planning in more detail which will hopefully provide some reassurance.

Review from verified client

December, 2022

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Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Naomi was recommended to me, along with other FAs, during my divorce. I spoke to several, but it was clear to me that Naomi really understood my requirements, was clear and extremely focused.

How has Naomi Keith helped you?

Not only has Naomi helped secure my financial future, she has helped me overcome many worries, financially and emotionally during a very difficult time.

Have you seen the outcome you were hoping for?

Definitely. I had never dealt with a FA before this and only wish I had met Naomi earlier.

What could they have done better?

Personally, I have been delighted. I feel that Naomi has always gone to the next level, always thinking ahead and nothing gets past her.

Naomi's reply

Hello Lynne, Many thanks for taking the time to leave this lovely review. I know you could have chosen any financial planner in Bristol and I am delighted you chose me and the Aspire Team. It's been a pleasure working with you over the past few years and seeing how much more confident and in control you have become. I'm looking forward to next year when you can tell me all about the new and exciting things you have planned!

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

My former employer offered a pension, together with pension advice, from a large London-based company, which was when I first met Naomi. When she moved to Aspire, I and my pension moved with her.

How has Naomi Keith helped you?

Naomi has always been at the end of the phone or email and always ready to help with advice and, importantly in my case, reassure me when the money markets weren't doing so well. She has always been straight with me and not tried to sugarcoat her advice, which means I trust her and her advice, and that has always been to my advantage in terms of the way my pension and investments have grown. She has taken the time to understand my situation at different points in my career, the kind of life I lead and my concerns or hopes for the future. She has also sorted out the many disparate accounts and investments I had and they are much more streamlined now, and so easier for me to understand and manage - and they will be easier for my executor to understand and deal with after my death (not or a while yet, I hope!). Also, Naomi doesn't overwhelm me with documentation, and is ready to explain thoroughly anything she does send to me.

Have you seen the outcome you were hoping for?

Yes, the performance has been good and I currently feel confident in my financial position.

What could they have done better?

Nothing that I can think of.

Naomi's reply

Gillian, thank you so much for taking the time to leave such a generous and detailed review. It has been really rewarding working with you over so many years. You've had so many challenges to deal with since we met but I am confident the plans we have put in place together will ensure you are able to do whatever you want to do when you retire - one day... I am also extremely grateful for the introduction to your sister, it's good to know you have a partner in crime for retirement!

Review from verified client

November, 2022

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Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I needed to make sure I was making smarter investment decisions and maximising my tax free earnings

How has Naomi Keith helped you?

Naomi has been helping me with financial advice for many years

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing!

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Difficult decisions about future financial planning as the result of a sudden change of circumstances

How has Naomi Keith helped you?

She has given us confidence that we are in control and together we have been able to plan for spending on a major project now, as well as a secure future and, with luck, a well-protected inheritance for following generations

Have you seen the outcome you were hoping for?

I imagine we will continue to work with Naomi for many years to come. It will be a pleasure.

What could they have done better?

We are very happy with every aspect of our relationship with her

Naomi's reply

Sally, I really appreciate your kind words, I have loved working with you and Keith over the years. It's been a real roller coaster, from the first time I met you in London after your shock news, to unpicking that pesky trust, to you finally moving to the country! I'm exited to see what's in store for you (and the house) next! I am also very grateful for you recommending me to your family - they are also a pleasure to work with.

Review from verified client

November, 2022

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Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement and felt need to have specialist advice

How has Naomi Keith helped you?

She took care to understand fully my situation and what I wanted to achieve and advised accordingly

Have you seen the outcome you were hoping for?

yes, I have been very happy with the results

What could they have done better?

Nothing

Naomi's reply

Thanks for your kind words Jan, and for taking the time to leave such a positive review. I'm really looking forward to continuing to work with you and the rest of the family to make sure you all stay on track and make the most of any financial planning opportunities.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I needed to unify all my financial assets and re-organise my pension planning.

How has Naomi Keith helped you?

She has consolidated a number of investments and co-ordinated my pension. She has also advised on more complex pension funded acquisitions

Have you seen the outcome you were hoping for?

yes. very happy that I have a much clearer picture of my portfolio

What could they have done better?

not a lot!