Reviewed for

Insurance and Protection ( 7 )

Mortgages ( 4 )

Pensions ( 29 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 30 )

Investments and Savings ( 51 )

Pension Transfers - Non Specialist ( 6 )

Inheritance Planning ( 30 )

Long Term Care ( 11 )

Pension Transfers - Specialist ( 3 )

Financial Planning ( 48 )

Financial Mentoring ( 14 )

Financial Coaching ( 7 )

( 2 )

Reviewers' assets

£500k+ ( 6 )

£200k - £500k ( 15 )

£100k - £200k ( 5 )

£50k - 100k ( 2 )

Up to £50k ( 2 )

Client reviews

Review from verified client

October, 2024

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I had so many pensions, I was struggling to work out what I actually had. W

How has Ken Hall helped you?

With Kens advice we have amalgamated 6 of them into one provider. Leaving my current work one where it is.

Have you seen the outcome you were hoping for?

Most definately, we know what we've got and where we're going with it.

What could they have done better?

Nothing really, very flexible with meeting days and times. Always answered any queries and if he couldn't, would find out and email us.

Ken's reply

Thank you Steve for taking the time out to leave a positive review for the service received so far. It is a pleasure to work with you and Shelley to plan your retirement. I look forward to building on our new long term relationship.

Review from verified client

September, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

I am approaching retirement and wanted to know my options and take advice on my existing pensions and investments.

How has Ken Hall helped you?

Ken gave me thorough advice on the best way forward for me based on my expectations for my retirement. My investments and pensions were spread out over various companies, Ken has helped me to consolidate everything. He's also put in place my Lasting Power of Attorney documents.

Have you seen the outcome you were hoping for?

Yes, Ken was very thorough and explained everything very clearly. He is incredibly knowledgeable and gave excellent advice.

What could they have done better?

N/A

Ken's reply

Thank you Jackie for taking the time out to leave a very positive review for the service received so far. It is a pleasure to work with you and build on your financial plans to ensure you enjoy the retirement you very much deserve! I look forward to building on our new long term relationship.

Review from verified client

September, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Retirement.

How has Ken Hall helped you?

Always available to provide first class financial advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing in my opinion

Ken's reply

Richard & Mary, thank you for taking the time to leave a review, it has been a pleasure to help you with your financial planning over the years, and I hope I can continue to fulfil your family’s objectives for many more years to come.

Review from verified client

June, 2024

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

We were at a pivotal point in our financial planning, approaching retirement, and needed expert guidance on managing our retirement income. We were seeking comprehensive advice on annuities, drawdown strategies, and optimising our pensions. Additionally, we wanted insights on mortgage options and financial coaching to ensure our financial stability and growth.

How has Ken Hall helped you?

Ken Hall has been instrumental in navigating us through these complex financial decisions. His expertise in retirement income planning, particularly in annuities and drawdown, has provided us with clear, actionable strategies. Ken's financial coaching sessions have been invaluable in boosting our financial literacy and confidence. Moreover, his advice on mortgages and pension management has been precise and tailored to our unique needs.

Have you seen the outcome you were hoping for?

Absolutely. Thanks to Ken’s exceptional advice and service, we have achieved a robust and sustainable retirement income plan. Our pension strategies are optimised, and we have secured a mortgage that fits our long-term financial goals. The peace of mind and financial clarity we have gained are beyond what we initially hoped for.

What could they have done better?

Ken’s service has been exemplary in every aspect. While it’s challenging to pinpoint areas for improvement given the outstanding quality of advice and service, perhaps expanding the frequency of financial coaching sessions could be beneficial for ongoing support and learning. However, this is a minor point in an otherwise flawless experience.

Ken's reply

Thank you Gary and Nicky for leaving me such a thorough and positive review. It is a pleasure to work with you both on your financial planning, mortgage and pensions advice all to ensure you enjoy the retirement you both very much deserve!

Review from verified client

June, 2024

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

A divorce back in 2001 and my financial affairs.

How has Ken Hall helped you?

Advised me regarding financial affairs at a divorce and many years later when my 2nd husband was diagnosed with terminal cancer.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Ken's reply

Lou, thank you for taking the time to leave a review, it has been a pleasure to help you with your financial planning over the years, and I hope I can continue to fulfil your family’s objectives for many more years to come.

Review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Raising the finance to buy out my brother on an inherited property

How has Ken Hall helped you?

Found suitable mortgage with the best rates available

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, service excellent

Ken's reply

Dawn, thank you for taking the time to leave a review, it has been a pleasure to assist you with your mortgage and look forward to helping you in the future with your financial planning needs.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Early retirement

How has Ken Hall helped you?

Good advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Don’t know

Ken's reply

Roger, thank you for taking the time to leave a review, it has been a pleasure to assist you with your financial planning over the years, and I hope I can continue to help you and your family for many more years.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I retired from the Police Service and my then financial advisor was himself retiring. He recommended Aspire. Originally I was seen by Steve Pine who then passed on my portfolio to Ken Hall.

How has Ken Hall helped you?

As above, he has listened and understood my financial position and given me really good advice.

Have you seen the outcome you were hoping for?

I am a cautious person when it comes to financial matters and Ken ran through all the options available to me. He understood my reasons on investment and planning for the future and advised accordingly. I have been more than satisfied with my returns and the planning for the future. In these strange financial times, Ken's expert advice and knowledge has secured an excellent outcome.

What could they have done better?

Nothing

Ken's reply

Thank you John & Sheila, for taking the time to leave such a generous review, it is very much appreciated. It's been a pleasure working for you and being able to give you the reassurance when needed during those bad and good years. Look forward to providing the continued service for many more years.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Have been a client of Ken’s for a long time and have yearly catch ups.

How has Ken Hall helped you?

With expert advice

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing

Ken's reply

Julie, Thank you for taking the time to leave a review, it has been a pleasure to help you with your financial planning over the years, and I hope I can continue to fulfil your family’s objectives for many more years.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

My husband was considering early retirement and we wanted advice on whether we could manage

How has Ken Hall helped you?

He has always been there to help me, especially since I was widowed

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Nothing

Ken's reply

Thank you Sonia for taking the time to leave a review, it is very much appreciated. It has been extremely enjoyable to work for Peter and yourself over the years, being able to give you the reassurance when needed during those bad and good years. Always available for you and your family.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My mother had received valuable advice and after her death I continued with the same adviser.

How has Ken Hall helped you?

He makes me confident that my financial affairs are well managed.

Have you seen the outcome you were hoping for?

Yes

Ken's reply

Tony & Maggie, thank you so much for your kind words, it has been a pleasure to assist you both with your financial planning over the years, and I hope I can continue to help you and your family for many years to come.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

Retirement and Investment Advice

How has Ken Hall helped you?

He has provided support and advice on all our financial needs

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Ken has provided all we asked for

Ken's reply

Geoff & Shirley, Thank you for taking the time to leave a review, it has been a pleasure to assist you with your financial planning over the years, and I hope I can continue to help you fulfil you and your family’s objectives for many years to come.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Been with the company and its predeseeors

How has Ken Hall helped you?

Given good advice whenever asked

Have you seen the outcome you were hoping for?

yes

Ken's reply

Thank you Pete and Myra for your comments, always great to catch up with you both and review your financial plan, and I hope I can continue to help you fulfil your objectives for many years to come.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

TO HAVE SOMEONE TO WHOM I COULD BE ADVISED.

How has Ken Hall helped you?

HE EXPLAINS VERY CLEARLY WE DISCUSS I AM CONFIDENT ALWAYS IN THE DECISIONS I THEN MAKE.

Have you seen the outcome you were hoping for?

YES

What could they have done better?

NONE FOR ME AND MY FAMILY

Ken's reply

Thank you Judy for your kind words, it is a pleasure to assist you and your family with your financial planning needs and for many more years still to come.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

It was my husband who looked for an advisor many years ago, but he has now passed. I continued to stay with Ken.

How has Ken Hall helped you?

In many ways, financially, sense of security in what he suggests to do with my assets and the knowledge he passes on.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not sure he could do any better he gave everything to me.

Ken's reply

Thank you Elaine for taking the time to leave such a generous review, it is very much appreciated. It has been extremely enjoyable to work for Chris and yourself over the years, being able to give you the reassurance when needed during those bad and good years. Always available for you and your family.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Recommended by a friend

How has Ken Hall helped you?

With the advice and support from our meetings.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Without a crystal ball, not a lot.

Ken's reply

Thank you Roger & Elaine for taking the time to leave review, it is very much appreciated. It has been extremely enjoyable to work with you both over the years, being able to give reassurance when needed during those bad and good years. Hopefully there will be many more good years to come!

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I was introduced to Ken about 11 years ago. He has looked after my finances and helped me immeasurably over that time.

How has Ken Hall helped you?

Always there with advice and help with my finances including pension advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Ken's reply

Anne, Thank you so much for your comments and taking the time to leave a review, it has been a pleasure assisting you with your financial planning over the years, and I hope I can continue to help you fulfil your retirement dreams for many years to come.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

My husband and I were retiring and felt we needed financial advice in respect of the lump sums due.

How has Ken Hall helped you?

He has taken into account our financial position and has offered advice and help

Have you seen the outcome you were hoping for?

Absolutely. More than satisfied with the advice we have received over many years now.

What could they have done better?

I have no idea! Am fully satisfied with the service received.

Ken's reply

Sue, Thank you so much for your kind words, it has been a pleasure to assist you with your financial planning over the years, and I hope I can continue to help you fulfil your retirement dreams for many years to come.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I recognise my financial incompetence, and the need to have sound financial advice and good humour

How has Ken Hall helped you?

By helping with tax advice, by having a remarkable memory, and providing sound advice quickly when required. All of this with sound good humour.

Have you seen the outcome you were hoping for?

Certainly

What could they have done better?

Nothing that I can recall

Ken's reply

Thank you Jeremy & Rosemary for your kind comments, it is very much appreciated. It’s a pleasure providing a service and receive excellent feedback from a working relationship over many decades. I really enjoy our meetings and hope there many more to come.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

On retirement, I needed advice on how to plan for the future and how to manage my financial requirements in old age.

How has Ken Hall helped you?

By helping me to structure my finances in a tax efficient way and to plan for the future

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Difficult to answer as I'm not sure what other alternatives might be available. On the whole I don't think so.

Ken's reply

Thank you Nick for taking the time to leave such a positive review, its much appreciated. I have thoroughly enjoyed working with you over the years, and hopefully we will have many more years to come to plan further tax planning opportunities for you and the family.

First impression from a user who is not yet a client

September, 2023

Overall

Please provide a brief comment about your experience with Ken

Sensible advice from Ken tailored to my preferences

Ken's reply

Thank you Jenny for your kind words. Good luck with the property search and look forward to hearing from when your ready to take action.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

We inherited some money and needed some advice to use it to plan our future.

How has Ken Hall helped you?

Helped us organize ourselves. Think about our goals and longer term planning, advising us on the best investments.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can’t think of anything.

Ken's reply

Thank you Aaron & Claudia for taking the time to leave a review and for your kind words. I've really enjoyed working with you both over the last year and I now look forward to continuing to assist you both with your future financial plans.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I needed financial advice regarding my savings

How has Ken Hall helped you?

Advised on Power of Attourney

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No complaints

Ken's reply

Thank you Peter for taking the time to leave a review . I've enjoyed working with you over the past few weeks and now look forward to continuing to assist you with your future financial plans.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Powys

What were the circumstances that caused you to initially look for an adviser?

Investment advice

How has Ken Hall helped you?

Yearly annual visits a via telephone calls

Have you seen the outcome you were hoping for?

YesI

What could they have done better?

I can't think of anything

Ken's reply

Thank you so much for your kind words Tec, it has been a pleasure to assist you with your financial planning over the years, and I hope I can continue to help you fulfil your objectives for many years to come.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I inherited money when my father died so needed advice on how and where to save it.

How has Ken Hall helped you?

Ken was extremely helpful by informing us the best and most practical way to save my inheritance for the future. He was very professional and spent time explaining where the money was placed and what return I could expect.

Have you seen the outcome you were hoping for?

I am very pleased with the outcome of my savings plan Ken has spent time over the years explaining different things especially when there was the big financial crash in 2008 when we rang him for advice.

What could they have done better?

I am happy with the state of my investment plan and I don’t feel I could have received better advice going anywhere else.

Ken's reply

Thank you John & Gillian for taking the time to leave such a generous review, it is very much appreciated. It has been extremely enjoyable to work with you over the years, being able to give you stock market investing advice and provide reassurance when needed during those bad and good years. Hopefully there will be many more good years to come!

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Inheritance.

How has Ken Hall helped you?

We are confident that he has helped us to make the best financial decisions.

Have you seen the outcome you were hoping for?

Yes, without reservation.

Ken's reply

Andrew and Amanda, thank you for taking the time to leave your review. It has been great to work with you over the past few years and get a longer term plan in place. Look forward to working together for many more years.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Looking for guidance on Pensions and Mortgages

How has Ken Hall helped you?

Ken has investigated our current financial situation and guided us in to a more suitable position for our long term needs.

Have you seen the outcome you were hoping for?

Yes, Ken has really helped improve our financial position both short term and long term.

What could they have done better?

The service provided was excellent and I couldn't ask for anymore.

Ken's reply

Hi Liam and Kelly, Thank you for taking the time to leave your review, it has been good to get to know you both whilst going through this initial process. I look forward to working with you again very soon. Regards, Ken

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

Inheritance advice and investments.

How has Ken Hall helped you?

Detailed and comprehensive advice on financial planning for retirement.

Have you seen the outcome you were hoping for?

Yes. We have an investment portfolio for over 15 years which has preformed exceptionally well with Kens guidance.

What could they have done better?

Performance has been excellent.

Ken's reply

Ted & Carol, Thank you so much for your kind words, it has been a pleasure to assist you both with your financial planning over the years, and I hope I can continue to help you fulfil your retirement dreams for many years to come.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Needed help all round as we age.

How has Ken Hall helped you?

He has helped with planning our future.

Have you seen the outcome you were hoping for?

Yes, definitely.

What could they have done better?

Nothing, Ken is extremely thorough and explains clearly everything we need to know.

Ken's reply

Richard & Mary, thank you so much for taking the time to leave such a generous review. It's been a pleasure working with you both over the years, helping with your retirement planning and the occasional guidance regarding making gifts to family along the way. I look forward to helping you for many more years.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Suddenly widowed

How has Ken Hall helped you?

Yes. Gives down to earth advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No t that I’m aware of.

Ken's reply

Caroline thank you for taking the time to leave review. It's been a pleasure working with over the years, helping with your retirement planning and the occasional guidance on gifts to the family along the way. I look forward to working with you for many more years to come.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Previous investments were performing poorly and we felt there could be improvements.

How has Ken Hall helped you?

Ken advised us on restructuring our investments so that the overall plan was more efficient.

Have you seen the outcome you were hoping for?

Yes, althoughrecent fluctuations in global situations have had an effect. On the whole the advice has been sound.

What could they have done better?

Nothing . The financial situation we all find ourselves in could not have been envisaged but we are in for the long haul.

Ken's reply

Mike & Margaret, thank you so much for taking the time to leave a review. It's been a pleasure working with you both over the years, helping with your retirement and guidance to your family along the way. I look forward to assisting you for many more years to come.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Had a lump sum to invest , Wanted a better return than a bank

How has Ken Hall helped you?

Ken has been my Financial Adviser for the last 17 years and has successfully steered me through the financial maze to achieve the best possible results

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Difficult to say, I have total confidence and trust in Ken he always gives 100% and has a vast knowledge and experience in the financial world.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

After my husband retired we needed a financial adviser

How has Ken Hall helped you?

He has helped us for many years to.make excellent decisions about our investments. When my mother passed away he also helped with many aspects of sorting the legal things that we had to do. Ken is very thorough in explaining everything and always answers our questions. We have have every confidence in his guidance

Have you seen the outcome you were hoping for?

Yes we have been very pleased with the outcome

What could they have done better?

We feel that all the information that Ken gives us about our finances we can then make our decisions going forward. So they couldn't have done anything better.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

recommendation from my accountant

How has Ken Hall helped you?

he transferred my various pensions into a portfolio

Have you seen the outcome you were hoping for?

yes, and moresee above

What could they have done better?

see above

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

Received inheritance of finance and property

How has Ken Hall helped you?

Ken has guided us with investments and all forms of financial planning covering our immediate needs and future security, including the future security of our family.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Helped me win the lottery

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Death if my husband,6 years ago.

How has Ken Hall helped you?

Helped me with finance after husband death. Planning for future and how best to help provide for my children

Have you seen the outcome you were hoping for?

Yes. Always ready to help Good understanding of my needs.

What could they have done better?

Can't think of anything

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was fairly naive about financial affairs. I felt that I needed professional advice for my future financial stability.

How has Ken Hall helped you?

From advising me to obtain Power of attorney to general investment strategy and tax planning

Have you seen the outcome you were hoping for?

Overall yes.

What could they have done better?

Very little

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was about to retire and went to several presentations from financial advisers and chose the one that impressed me most. When he retired I carried on with Ken Hall who worked with him.

How has Ken Hall helped you?

General advice on how to manage our savings

Have you seen the outcome you were hoping for?

Taking into account the present financial situation, I do not believe I could have done better so the answer is yes.

What could they have done better?

I do not know,

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Wanted to invest cash left from an inheritance to get the best long term, tax efficient, returns possible to provide for a comfortable worry-free retirement.

How has Ken Hall helped you?

Ken has provided first class financial planning and investment advice to my elderly parents for more than a decade. In the last 2 years, on the death of my father, Ken’s dealings with my elderly mother during a very upsetting and unsettling time, has been exemplary. His empathy and patience has been extraordinary. Ken has always been willing to go ‘above and beyond’ in terms of making sure my elderly mother is entirely happy with her investments.

Have you seen the outcome you were hoping for?

The advice and investments that Ken has provided for both my Mum, and vicariously for me, has produced very good results. Notwithstanding the returns on the investments, the peace of mind that he has provided my Mum, while intangible, has been equally as important.

What could they have done better?

Of course, one could always ask for higher returns but that would require an ability to predict the market with 100% accuracy and parents willing to take greater risk with their investments! I can not fault Ken in any of my dealings with him.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Wanted advice on investments

How has Ken Hall helped you?

Given me good advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

After the death of my husband I wanted to ensure financial protection for myself and two teenaged sons. I needed advice on insurance and investments.

How has Ken Hall helped you?

Ken has helped me with advice on tax issues, investment advice and planning for retirement and beyond.

Have you seen the outcome you were hoping for?

Yes indeed I have. I feel financially secure and now that I have retired it is very reassuring that Ken will continue to work on my behalf.

What could they have done better?

Nothing. I have been a client of Aspire since 2004 and have always had the utmost confidence in both Ken and Aspire.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

When my husband, Bob, retired we needed general financial advice and in particular advice on investment of capital

How has Ken Hall helped you?

Since Bob died, Ken has advised me on investments and income and always show enormous care and concern about my financial situation and general welfare

Have you seen the outcome you were hoping for?

Yes, many times over

What could they have done better?

Don't think he could have done better.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I have known Ken since about 2001, when he worked for another company and I needed financial advice during a divorce. I followed Ken when he moved to another company.

How has Ken Hall helped you?

Yes.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

We needed help to plan for retirement

How has Ken Hall helped you?

Ken has always been there for us with great advice and care. Always on the end of the phone if needed. He is kind and caring, never forceful and always trustworthy.

Have you seen the outcome you were hoping for?

Yes we are very please with our investments.

What could they have done better?

We don't think there is anything they could have done better.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

I retired and needed advice on my pension lump sums

How has Ken Hall helped you?

Financial planning and tax

Have you seen the outcome you were hoping for?

Yes, very much so. Excellent return on my investments

What could they have done better?

Only one minor thing. Minutes of the review meetings a bit close in being produced

Review from verified client

December, 2022

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Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Becoming a widow in my early 50’s led me to seeking financial advice re pensions and investments.

How has Ken Hall helped you?

Ken has advised on pensions, investments, monetary gifts and Lasting Powers of Attorney.

Have you seen the outcome you were hoping for?

Ken has advised and helped over the last 7 years and this has enabled me to continue to have a comfortable lifestyle.

Review from verified client

December, 2022

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Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

When my husband was alive he wanted to make sure our finances was managed effectively. I’ve continued to so so

How has Ken Hall helped you?

To maintain a good financial stability

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Due to the market instability, nothing.

Review from verified client

December, 2022

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Value

Based in Powys

What were the circumstances that caused you to initially look for an adviser?

Lost job because of the Irish Peace Process.

How has Ken Hall helped you?

He has given me sound advice and helped with other problems that I was struggling with.

Have you seen the outcome you were hoping for?

I am very satisfied with what has gone on.

Review from verified client

November, 2022

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Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

As my husband is younger than me, I planned to continue working after I reached retirement age, and then retire at the same time as him. I hoped to clear my mortgage in that time, so we could retire with the house paid for. I also wanted advice about my pension arrangements, before and after retirement.

How has Ken Hall helped you?

Ken set me a challenge and suggested that, when I started to get my State Pension, while still working, I should put it towards the mortgage each month, and not spend it on any other purchases. It was very tempting at first, but I was determined to prove I could do it and managed to stick to the rules. After retirement, he assisted with the transfer of my company pension (not a final salary scheme) to a better provider and gives regular drawdown and tax advice and oversees our life assurance.

Have you seen the outcome you were hoping for?

Yes, the mortgage was cleared prior to my retirement date, which was a huge relief. Even Ken was surprised I'd actually stuck to his advice!

What could they have done better?

For my personal circumstances, I'm not sure it could have been better.

Review from verified client

November, 2022

Overall

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Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Personal reasons to consolidate finances following a divorce

How has Ken Hall helped you?

Ken has been an absolute rock. He is knowledgeable and helpful.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

November, 2022

Overall

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Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

I had had excellent care and advice from the original owner of the company so was safe and secure to continue with the next generation of the firm, I did the right thing for me for security and care and sensible discussions and planning.

How has Ken Hall helped you?

His down to earth approach, knowledge of the complicated world of finance,his sincerity and concern for me and my family, so much so that I have complete trust in him and the company.

Have you seen the outcome you were hoping for?

The steps taken over a number of years concerning my best financial interests have always given me the help and encouragement I’ve needed. Now in retirement I continue to depend on the firm.

What could they have done better?

I truthfully can say that,certainly for me, I cannot think of anything.

Review from verified client

November, 2022

Overall

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Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Help with inheritance, mortgage and general financial planning

How has Ken Hall helped you?

Help with future financial planning, he has taken time to get to know and understand us and make suggestions that he knows are best for us

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Nothing at all

Review from verified client

November, 2022

Overall

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Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

To make best use of a pay-off I received when leaving a job.

How has Ken Hall helped you?

Advice on setting up a pension and making best use of my investments.

Have you seen the outcome you were hoping for?

Pleased with the outcome and advice given.

What could they have done better?

Under present conditions, Covid, and my attitude to risk I don't think so.

Review from verified client

November, 2022

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Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

We initially contacted David Pine via a work colleague, this is when we started having advise and put some money into investments. A few years after, David became very ill and we were transferred to Ken.

How has Ken Hall helped you?

We have been advised by Ken on POA , Wills , risk levels and our portfolio.

Have you seen the outcome you were hoping for?

I believe so, despite there having been a couple of cliff edge moments when we came close to losing our nerve, a conversation with Ken calmed us a bit and so far this has paid off.

What could they have done better?

I don't see how really without the aid of a crystal ball.

Review from verified client

November, 2022

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Based in Devon

What were the circumstances that caused you to initially look for an adviser?

When my father died, my mother needed help with managing her financial affairs.

How has Ken Hall helped you?

He has always managed my wife's and my investments successfully and recently has been exceptionally helpful in dealing with financial help for our son to purchase a house after his marriage breakdown.

Have you seen the outcome you were hoping for?

Yes, certainly.

What could they have done better?

Nothing I can think of.

Review from verified client

November, 2022

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Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Inherited money and stocks and shares which we did not have enough experience about

How has Ken Hall helped you?

He has especially helped me since I was widowed with probate, my will, arranging power of attorney and investments. I would have found it very difficult without Ken’s help.

Have you seen the outcome you were hoping for?

Yes and more

What could they have done better?

Nothing

Review from verified client

November, 2022

Overall

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Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

50 odd years ago needed advice from a Financial Advisor. Had this from a company at that time called Target. Target was taken over and the susbsequent companies taken over until we ended up with Aspire, when the company was formed

How has Ken Hall helped you?

Ken, and our previous advisor at this company Steve, has helped my wife and I in advising on what they considered the best forms of investment and Savings, for us.

Have you seen the outcome you were hoping for?

Yes. Extremely satisfied on the advice and help we were given

What could they have done better?

Nothing. Everything we have spoken to them about has been satisfactorily advised

Review from verified client

November, 2022

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Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was made redundant at about the time I was looking to retire. My wife and I needed advise re my redundancy, pensions and future plans. Also, we needed to bring Father in Law home from abroad. We were looking at how to buy a small flat.

How has Ken Hall helped you?

Ken's expertise in financial planning, especially in taxation meant he could show me and my wife several ways to invest my redundancy, merge my pensions and purchase the flat whilst maximising our investments and forecast income needs for several years to come. He also identified how we could avoid paying too much income tax which arose with the redundancy.

Have you seen the outcome you were hoping for?

Everything that my wife and I hoped for has been realised. Ken keeps us up to date with any changes that may, or will affect our lifestyle, and not only at our review meetings.

What could they have done better?

I can't think of anything he could have done better

Review from verified client

November, 2022

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Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

On retirement, guidance on investment of money received from Company.

How has Ken Hall helped you?

Giving clear and easily understood advice on all options available.

Have you seen the outcome you were hoping for?

Yes, our investments have steadily increased in the years Ken has been advising us.

What could they have done better?

We are very pleased with the easy access to Ken Hall at Aspire.

Review from verified client

November, 2022

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Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

My mother used Steven Pine initially and then I started to invest my money as well..

How has Ken Hall helped you?

Ken has helped with my financial planning, and given me pension advice. He has looked after my Mother's investments for many years and has always been so helpful..

Have you seen the outcome you were hoping for?

Yes roughly what I had considered my return would be even in this uncertain time..

What could they have done better?

Nothing everything has been great

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Ken

The best right approach to his client very funny at times plus he is a Bristolian love him xxxx