Gavin Baos

What were the circumstances that caused you to initially look for an adviser?

Busienss financial and contingency planning.

How has Gavin Baos helped you?

Very patient, provided straightforward advice on complex matters and delivered the results in a timely and diligent manner.

Have you seen the outcome you were hoping for?

Currently in process, but initial components delivered very well.

What could they have done better?

Can genuinely say there is nothing missing. I intend to broaden the people within the business he accesses and can include other areas such as healthcare, company pension scheme at the appropriate time.

What were the circumstances that caused you to initially look for an adviser?

Time of life!.

How has Gavin Baos helped you?

Simplified things. Friendly. Gave confidence. has proved trustworthy and ever helpful.

Have you seen the outcome you were hoping for?

Yes. He didn't over-promise so we've had pleasant news on growth etc.

What could they have done better?

Not much really. Top bloke

What were the circumstances that caused you to initially look for an adviser?

I was looking for a Financial Advisor for my business and personal needs.

How has Gavin Baos helped you?

Gavin and penguin provided a straight forward easy to understand service. I was kept informed on every step of the process. Gavin made me feel at ease which in turn gave me full confidence .

Have you seen the outcome you were hoping for?

Gavin placed pension and life cover for me and im am delighted with the way the pension has been serviced.

What could they have done better?

I cant think of anything that could have been done better at this time.

What were the circumstances that caused you to initially look for an adviser?

My wife and I needed to take the next step and plan for the future, as well as protect our assets via Life Insurance, which is a very difficult topic to comprehend and discuss, Penguin and in particular Gavin was absolutely fantastic.

How has Gavin Baos helped you?

Penguin and Gavin, firstly started by listening, which is a very important a skill, which is very often under utilised. Gavin listened to all our Questions, Queries and Concerns, then went through each one, point by point, to explain and give reason to what was being done, why and the outcome. Gavin also gave some advice on what to do, and wasn't just chasing 'money' - my wife and I were also querying setting up a will, but Gavin stated, as it is just us two, and our estate is under £250,000 in value, there wasn't a need to yet, when the time comes we will be using Penguin and Gavin for definitely.

Have you seen the outcome you were hoping for?

Not only have we seen the outcome we were hoping for, but we have seen better results than we would imagine. Always there at the end of the phone and the experience Gavin brings is second to none. Even about issues that do not directly influence the services Penguin provide, Gavin is always available for an impartial view.

What could they have done better?

Penguin and Gavin, really couldn't have done anything more. Completely painless and effective, nothing was too much, a real credit to the Industry.

How has Gavin Baos helped you?

Gavin is a very friendly and approachable advisor, who is very swift to respond to any enquiries and who I feel is always available. His advice has been sound so far, taking me from having several funds that werent working for me and I knew little about to a place where I feel in charge of my savings and comfortable that they are now suitable to my needs.