Reviewed for

Insurance and Protection ( 14 )

Mortgages ( 35 )

Pensions ( 235 )

Equity Release ( 9 )

Retirement income (annuities, drawdown) ( 144 )

Investments and Savings ( 97 )

Pension Transfers - Non Specialist ( 72 )

Inheritance Planning ( 15 )

Long Term Care ( 17 )

Pension Transfers - Specialist ( 87 )

Financial Planning ( 18 )

Financial Mentoring ( 5 )

Financial Coaching ( 3 )

Reviewers' assets

£500k+ ( 19 )

£200k - £500k ( 44 )

£100k - £200k ( 35 )

( 1 )

£50k - 100k ( 22 )

Up to £50k ( 16 )

Client reviews

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Looking to transfer pension

Have you seen the outcome you were hoping for?

Yes

How has John Wright helped you?

Yes John has helped me with my decision

What could they have done better?

Nothing

John's reply

Hello Mark Many thanks for your kind feedback. Kind regards John

First impression from a user who is not yet a client

July, 2023

Overall

Please provide a brief comment about your experience with John

John and I have had a couple of initial chats regarding pension advice, and I have found him to be an easy guy to get along with, nothing was too much trouble. I feel well informed by John on a number of potential pension scenarios that fit my requirements, and have these to review at my own pace, no pressure selling whatsoever.

John's reply

Hello Adrian Many thanks for your kind and detailed feedback. Have a nice day. Kind regards John

Repeat review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Norfolk

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Excellent and prompt help with adjustments to my pension needs

John's reply

Hello Ian Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Following my mothers long term Illness and the difficulties we faced we felt we needed to ensure ourselves were protected financially for the children so needed advice on our savings and advice on what to put in place ie: LPAs

John's reply

Hello Kerry Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has continued to advise me on my TP investment

John's reply

Hello Marion Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John continues to review my True Potential investments to meet my current needs by offering his advice on the best way forward.

John's reply

Hello Malcolm Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Keeping me up to date with the massive and sometimes bewildering developments in personal finance matters.

John's reply

Hello Richard Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Excellent advise for myself and my wife’s pension

John's reply

Hello Michael Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Durham

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Even though I haven’t needed to change anything John has made time to contact me and make sure I am happy with my finances, That’s the extra mile that John goes to for his clients.

John's reply

Hello Rose Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

He has given me great advice on my pension drawdown and how it is performing

John's reply

Hello Malcolm Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Continued support and advice during my retirement

John's reply

Hello John Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Confidence in knowing John is there if I need him is a huge weight off my shoulders. I trust John implicitly....

John's reply

Hello Shaun Many thanks for your kind feedback. Kind regards John

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Mortgage and endowments.

How has John Wright helped you?

Gives gòd advice but not without explaining all the jargon and risks etc. Always uivrs iou the choice but will support your decision.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can't really fault the service and am unaware of anything that could have been done better.

John's reply

Hi Keith Many thanks for your kind feedback. Kind regards John

First impression from a user who is not yet a client

June, 2023

Overall

Please provide a brief comment about your experience with John

Our first impression of John was very positive. He was very easy to talk to and explained everything really well without any pressure.

John's reply

Many thanks for your kind feedback Peter. Kind regards John

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Transfer of a private pension fund.

How has John Wright helped you?

Advised me on transferring my existing pension fund and advised on the different fund portfolios available.

Have you seen the outcome you were hoping for?

Yes.Very much so.

What could they have done better?

Nothing really. Excellent professional and friendly service.

John's reply

Hello Ian Thanks for the kind feedback. Kind regards John

Repeat review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

See last review

John's reply

Hello Stuart Thanks for the kind feedback. Kind regards John

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Need for holiday cash

How has John Wright helped you?

He has advised where to take the cash from.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

John's reply

Hello Ken Thanks for the kind feedback. Kind regards John

Repeat review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has continued to deliver a great service to me and is there to answer any queries I Have, long may it continue.

John's reply

Hello Jim Thanks for the kind feedback. Kind regards John

Repeat review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Always available via electronic and other means and a friendly manner with clients.

John's reply

Thanks for your kind feedback Graham Kind regards John

Repeat review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Haven't really needed advice since last review but have had phone catch in.

John's reply

Hi Keith Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John kept in touch with me regularly, he explained that my plan was for the long term, and not to worry if the value fluctuated as this was perfectly normal.

John's reply

Hi Lesley Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

As usual John has been solid with his advice when needed. Totally trust John in every aspect, can’t fault his attitude to business. Works professionally but also has a friendly approach. Top notch

John's reply

Hi Bob Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

there if needed

John's reply

Hi Jonathan Thanks for your kind feedback. John

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Pension drawdown release

How has John Wright helped you?

I wanted to take more money from my pension which John helped organise

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

John's reply

Hello Mark Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John and his staff have been a great help in completing my annual pension review, friendly and informative as usual

John's reply

Hello David Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

advice on tax and my wife’s pension options

John's reply

Hi Terry Many thanks for your kind feedback. Kind regards John

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Looking for non biased advisor with specialised knowledge of the pension transfer markets.

How has John Wright helped you?

On several occasions my wife and I have sought John’s appreciation of our pension and financial planning expectations, giving various scenarios to consider and relevant consequences of any decisions made going forward.

Have you seen the outcome you were hoping for?

Our expectations have been realised successfully.

What could they have done better?

In my opinion very little.

John's reply

Hi Kevin Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John continues to give an excellent service to my needs

John's reply

Hi Gary Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Great advice

John's reply

Thanks for your kind feedback Tony. Kind regards John Wright

Repeat review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Buckinghamshire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Much the same, but also how my state pension would affect my tax bill.

John's reply

Thanks for the kind feedback Paul John

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in East Riding

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Sadly my husband passed away and I needed to take an income from my pension. John guided me through this difficult process with compassion and sensitivity. Thank you so much John

John's reply

Hi Anne Many thanks for your kind feedback. John

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Reassurance, help with advice on drawdown & will planning.

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Always in contact with upto date information

John's reply

Hi Alan Thanks for the kind feedback. Kind regards John

First impression from a user who is not yet a client

January, 2023

Overall

Please provide a brief comment about your experience with John

Provided reputable advice

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

Pension advise

How has John Wright helped you?

Managed all transfers and set up a new account.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. John was spot on with advice and helping me reach my goals and needs

John's reply

Hello Kevin Many thanks for your kind feedback. Kind regards John Wright

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Went to see John about advice on our pension

John's reply

Hello Julie Many thanks for your kind feedback. Merry xmas John

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John Always covers every angle with the positive and negative's of investing and managing money. Very efficient and Trustworthy with his advice . Top class .

John's reply

Hello Ron Many thanks for your kind feedback. Kind regards John Wright

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Looking to retire and searched locally for an advisor

How has John Wright helped you?

Setting up a monthly draw down

Have you seen the outcome you were hoping for?

Yes works well

John's reply

Hello Steve Many thanks for your kind feedback. Kind regards John Wright

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Pension drawdown

How has John Wright helped you?

Explained the process thoroughly.

Have you seen the outcome you were hoping for?

The markets dictate my outcome

What could they have done better?

Nothing really

John's reply

Hello Michael Many thanks for your kind feedback. Kind regards John Wright

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I wanted transfer a private pension

How has John Wright helped you?

He advised me and gave me different options

Have you seen the outcome you were hoping for?

Yes John and his team are only a phone call away if I ever want to ask a question

What could they have done better?

No he gave me an honest opinion for my circumstances

John's reply

Hi Zora Many thanks for your kind feedback. John

Repeat review from verified client

November, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

During these difficult times if I have a question John or one of his team are always a phone call away to advise or answer any questions to clarify what May done to reassure me if any worries.

John's reply

Thanks for the kind feedback Zora John

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I needed advice regarding drawdown pension

How has John Wright helped you?

John communicated with me throughout the whole process

Have you seen the outcome you were hoping for?

I am kept well informed

John's reply

Hi Lynn Many thanks for your kind feedback. John Wright

First impression from a user who is not yet a client

October, 2022

Overall

Please provide a brief comment about your experience with John

A work colleague and friend recommended John Wright to me a few months ago as I needed advice on the management of my pensions for my target retirement. After an initial telephone call and two video calls he is continuing to educate and advise me on what is the minefield of “pensions”. In my opinion John (and his team) have given me honest advice on the way forward over the next year as I approach retirement and will act on my behalf only when he feels the time is right and I will get good value on my pension pots He is knowledgeable and keen to do the best he can to make things easier for his clients and is always approachable to answer any questions that I may have. John.

John's reply

Hello John Many thanks for your kind feedback. Kind regards John

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on old frozen pensions i.e. pulling them all together into one, and also drawdown income.

How has John Wright helped you?

He advised and set up exactly what I asked for.

Have you seen the outcome you were hoping for?

The volatile market and circumstances at the moment are not the best, so caution is called for.

What could they have done better?

The situation was not of their doing.

John's reply

Thanks for your kind feedback Darrell Kind regards John

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Pension transfers and Retirement income

How has John Wright helped you?

Clearly explained my options then facilitated my transfers and retirement income.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing to my knowledge.

John's reply

Morning Stephen Thanks for the kind feedback. John

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Due to a change in my circumstances I asked John for a review of my pensions.

How has John Wright helped you?

John went through my options. He always fully explains everything to me and makes sure I understand his recommendation.

Have you seen the outcome you were hoping for?

Yes, I am confident that with John's help I have made the right decision about my pension.

What could they have done better?

Nothing

John's reply

Hi Lorraine Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Norfolk

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

completed a review and another pension transfer

John's reply

Hi Ian Many thanks for your kind feedback. John

Repeat review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Great service once again. Friendly , explains everything in great detail.used John wright for many years , would recommend.

John's reply

Thanks Matty for your kind feedback. John

Repeat review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

As our daughter finished her degree at uni and our son getting ready to start uni, We needed to release some money from our investments to pay off existing car payments. John as always talked us through how to do this quickly and easily.

John's reply

Hi Kerry Many thanks for your kind feedback. John

Repeat review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has helped unravel and explain the technical trappings that surround, and risk obscuring, important developments in today's financial world – particularly in relation to investment by small investors in the current financial crisis.

John's reply

Many thanks for your kind feedback Richard. Kind regards John

Repeat review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John advised on a recent drawdown arrangement from my True Potential investment

John's reply

Hi Marion Many thanks for your kind feedback. John

Repeat review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has continued to offer advice and guidance on the best way to utilise my True Potential investments to suit my current needs

John's reply

Hi Malcolm Many thanks for your kind feedback. John

Repeat review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Good advice on my pension portfolio

John's reply

Hi Michael Many thanks for your kind feedback. John

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has John Wright helped you?

Advice on moving pension pots into one and advice on the best portfolio to suit my needs

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

John's reply

Hi Jim Thanks for your kind feedback. John

Repeat review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Again John was able to answer all my questions I needed to know and aid the smooth transfer of funds again

John's reply

Hi Malcolm Many thanks for your kind feedback. John

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I was due to retire and wanted to ensure that I got good advice

How has John Wright helped you?

Yes in all aspects of retirement remumeration investments

Have you seen the outcome you were hoping for?

Still invested and dont expect to realise my outcomes for a few years yet

What could they have done better?

Nothing that comes to mind

John's reply

Hi John Many thanks for your kind feedback. Kind regards John

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I had just reached retirement age

How has John Wright helped you?

John has helped with great advice on my pension pot.

Have you seen the outcome you were hoping for?

Yes I'm happy with everything John and his team have done.

What could they have done better?

Nothing in my view,

John's reply

Hi Jim Many thanks for your kind feedback. John

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

To aid me in managing my pension and my future...

How has John Wright helped you?

John has helped me greatly in becoming financially secure.

Have you seen the outcome you were hoping for?

Very much so.

What could they have done better?

No ....

John's reply

Hi Shaun Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Durham

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Johns response to any problems or concerns is always very prompt, there are never any worries that he won’t get back to you if you have to leave a message, this is the response we used to take for granted and now is sadly disappearing unless it’s John you are calling, he is a constant source of knowledge and sound advice.

John's reply

Hi Rose Thank you so much for your kind words. Kind regards John

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Looking to retire and needed pension advice.

How has John Wright helped you?

Provided me with a clear plan for my ret income.

Have you seen the outcome you were hoping for?

Yes

John's reply

Hi Julie Many thanks for your kind feedback. John

Repeat review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

gives sound advice when required

John's reply

Hi Stuart Many thanks for your kind feedback. John

Repeat review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has continued his great service and helped me with great advice on my pension.

John's reply

Hi Jim Many thanks for your kind feedback. John

Repeat review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Being there if/when needed.

John's reply

Thanks for your kind feedback Graham John

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Very good advice and help when I needed

John's reply

Hi Eddie Many thanks for your kind feedback John

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Phone contacts for catch up. No need to visit office this year but John always on the end of the phone if needed.

John's reply

Hi Keith Many thanks for your kind feedback. John

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Same as above

John's reply

Hi Anne Many thanks for your kind feedback. John

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Pension transfer.

How has John Wright helped you?

Advised on options re investments,and the pros and cons regarding different portfolios after carrying out my biews on risk.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.Exceptional service from John. Always quick to respond.

John's reply

Hi Ian Many thanks for your kind feedback. John Wright

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Transfer of Pension Money to new provider.

How has John Wright helped you?

John helped with the transfer of my final salary company pension to True Potential.

Have you seen the outcome you were hoping for?

Yes - defo

What could they have done better?

Nothing everything was just perfect

John's reply

Hello Lesley Many thanks for your kind comments. John Wright

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has kept up to John has maintain his high standards in all aspects of his advice, especially during a stressful time dealing with HMRC.

John's reply

Hi Bob Many thanks for your kind comments. John Wright

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

I have not saw him,but i have his details if needed.

John's reply

Hi Jon Many thanks for the feedback. I will get one of the team to come back to you in regard to your client site query. John Wright

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

To plan for retirement

How has John Wright helped you?

Yes

Have you seen the outcome you were hoping for?

Yes,even better than expected

What could they have done better?

Nothing

John's reply

Hi Ken Many thanks for your kind comments. John

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Always available if I need him and always provides excellent advice

John's reply

Hi Carol Many thanks for your kind feedback. Kind regards John

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Early retirement

How has John Wright helped you?

Guided and advised on what were the best option for both myself and my wife

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing no issues what do ever

John's reply

Hi Terry Many thanks for your kind feedback. John Wright

Repeat review from verified client

May, 2022

Overall

Advice

Value

Service

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has always been available to answer any queries I may have about my pension pot. I have recently underwent a review with a member of John’s staff by telephone, although I struggled with parts of the review there was a always a advisor on hand to keep me right.

John's reply

Hi Dave Many thanks for your kind feedback. John

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

No

John's reply

Hi David Many thanks for your feedback. Kind regards John Wright

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

With Pensions taking a bit of a hit at the moment as from previous advice from John I'm just riding out the storm as I'm sure things will get better in time.

John's reply

Hi Mark Many thanks for your kind feedback. John

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has helped me on many occasions. Most recently John helped me with a fund withdrawal where there was an issue. It was sorted within an hour.

John's reply

Hi Gary Many thanks for your kind comments. Kind regards John

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has John Wright helped you?

I year

Have you seen the outcome you were hoping for?

80 percent

John's reply

Hello Neil Thanks for the feedback. John Wright

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

I wanted to transfer my pension

John's reply

Thanks for your kind feedback Tony. John Wright

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

To have some financial cover in later life

How has John Wright helped you?

very good advice always there and the staff were really helpfull

Have you seen the outcome you were hoping for?

yes slowly but most definatley

John's reply

Hi Mark Many thanks for your kind feedback. Kind regards John Wright

Repeat review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Always gives 100% service

John's reply

Hi Mark Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John's allways there for advice if you need it

John's reply

Thanks for your kind feedback Mel. Kind regards John

Repeat review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Buckinghamshire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Been through my company pension which is due this year and helped me to understand what benefits I would receive and when. Went through my options for my continued drawdown from my SIPP.

John's reply

Thanks for your kind feedback Paul John Wright

Repeat review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has been there to answer any questions that I have had. Very honest and professional.

John's reply

Hi Mick Many thanks for your kind feedback. John

First impression from a user who is not yet a client

March, 2022

Overall

Please provide a brief comment about your experience with John

I found John to be very approachable, knowledgeable and quick to understand our financial needs and priorities. I can highly recommend John.

John's reply

Hi Joe Many thanks for your kind feedback. John

Repeat review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Manchester

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Periodic reviews

John's reply

Hi David Many thanks for your kind feedback Kind regards John

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in East Riding

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

My husband has been diagnosed with cancer and wants to make the most of whatever time he has left. We wanted to free up some cash to enable him to do this and took advice from John on how best to do this. As always John was able to give us clear advice. Thank you John

John's reply

Hi Anne My thoughts are with you and Gerry Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

helped with another pension review and advice on one due to come live soon

John's reply

Many thanks for your kind feedback Alison John

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

always there with support and honest advice

John's reply

Many thanks for your kind feedback Roy. John

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Cambridgeshire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has always been instantly available to provide guidance, information and clarity - it’s especially reassuring in times of uncertainty

John's reply

Many thanks for your kind feedback Phil. John

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Cambridgeshire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John explained the potential long term impact of the level of drawn down from my pension using specialist software.

John's reply

Many thanks for your kind feedback Barry. Kind regards John

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Yes.

John's reply

Thanks for your kind feedback Michelle John

Repeat review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Pension investment advice

John's reply

Hi Alan Many thanks for the kind feedback. John

First impression from a user who is not yet a client

January, 2022

Overall

Please provide a brief comment about your experience with John

We have been working with John for a couple of months now with regards to our pensions. He is extremely professional and knowledgeable and we are looking forward to developing our retirement plans with him.

John's reply

Many thanks for your kind feedback Nicky John

Repeat review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Buckinghamshire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Not yet

John's reply

Hi Maggie Please feel free to contact me anytime. Thanks for the feedback. Kind regards John

Repeat review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Ongoing monitoring of our financial situation and advising on our changing requirements.

John's reply

Hi Jane Many thanks for your kind feedback. Seasons greetings John Wright

First impression from a user who is not yet a client

December, 2021

Overall

Please provide a brief comment about your experience with John

I was a little apprehensive about what to expect.However,it quickly became apparent that John is a professional and he immediately put me at ease by explaining the role of advisor and client and gave me an overview of the process.I soon became very comfortable with my conversations with John and was able to discuss most things quite openly.

John's reply

Hello Barrie Many thanks for your kind feedback. Merry xmas. John Wright

Repeat review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cambridgeshire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has been fantastic in the following ways. Super fast response to queries. Measured in his response, giving me options and ultimately supporting me to make the right choices based on his knowledge /experience and my needs. Delighted with how my pension has been managed and the financial gains.

John's reply

Many thanks for your kind feedback Vicky. Seasons greetings John Wright

Repeat review from verified client

December, 2021

Overall

Advice

Service

Value

Based in East Riding

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

He has consistently provided the utmost support via email, zoom and phone calls. No query is too much for John, his expertise, knowledge and great personality makes everything ten times easier.

John's reply

Hello David Many thanks for your kind words. John

Repeat review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Surrey

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John contacted me to review and update my investments, and as before, it was good to get his expertise and advice.

John's reply

Many thanks for your kind feedback Robert. John Wright

Repeat review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

By being efficient and Giving great sound advice as and when required .

John's reply

Thanks for your kind feedback Ron. Kind regards John Wright

Repeat review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has advised with any concerns or questions regarding my pension always in a professional and friendly manner.

John's reply

Thanks for the kind feedback Phillip. John Wright

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Yes, on several occasions I have contacted John and he has been very helpful. Always calls back at earliest convince and deals with issues in a timely manner.

John's reply

Hello Kevin Many thanks for your kind feedback. John

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Regular updates

John's reply

Hello Mark Many thanks for your kind feedback. John

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

No but we have another pension to transfer which we will be doing in the next few weeks

John's reply

Hello Julie Many thanks for the kind feedback. We will be in touch re the other pension project work. Kind regards John

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

He has dealt with additional pension transfers on behalf of my wife and I all of which are now under the control of TPI.

John's reply

Hello Robert Many thanks for your kind feedback. John

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Continued with the support needed and has helped with setting up account for my son whose still at uni.

John's reply

Thanks for the kind feedback Steve. John Wright

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

very informative with fast responses

John's reply

Hi David Many thanks for the kind feedback. John

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

yes always answer any queries promptly

John's reply

Many thanks Michael John

Repeat review from verified client

November, 2021

Overall

Advice

Value

Service

Based in Yorkshire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

My investment has continued to make steady progress as I am a cautious investor John has continued to keep me on the right track giving me the information I need to make informed decisions regarding my continuing quality of my standard of living he takes everything into account when advising he also has a good team of people working for him who are always on hand to help no matter what I am struggling with they are only a phone call way a very helpful friendly team with a lot of knowledge regarding financial services would highly recommend

John's reply

Hello Zora - many thanks for your kind comments. John

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I needed advice regarding my pension fund

How has John Wright helped you?

john explained in plain english all that i needed to know regarding my choices,he answered any questions that i had

Have you seen the outcome you were hoping for?

yes, i took his advice and am pleased with the outcome

John's reply

Hello Lynn Many thanks for your kind feedback. John

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

I was looking to transfer and consolidate 3 defined benefit pensions

How has John Wright helped you?

John really took the time to explain my various pensions ( 5 in total ) and what my options were, as well as gaining a good understanding of my current financial circumstances and what I wanted my finances to look like in retirement. John and his team managed the whole transfer process seamlessly, liaising with the various pension companies on my behalf and arranging all the ‘paperwork’.

Have you seen the outcome you were hoping for?

Yes, have achieved a value for money transfer of 2 of my defined benefit pensions.

What could they have done better?

Nothing, the process and communication were excellent throughout

John's reply

Hi Mark Many thanks for your kind feedback. John

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Final salary pension converted to draw down. John was recommended by colleagues at work.

How has John Wright helped you?

John explained the process simplified to my level of understanding. John gave me the confidence to make the right choices for my retirement and financial security.

Have you seen the outcome you were hoping for?

Yes all went well.

What could they have done better?

Johns head office could have been quicker but that may be a consequence of a lot of business.

John's reply

Hello Michael - many thanks for your kind feedback. John

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John Wright has ensured that my wishes have been met regarding old pensions being brought together into one pot. John will always inform me of anything that i should be aware of especially since the pandemic situation has changed employment opportunities and Johns advice about using the drawdown features on the pension have proved to be a life saver.

John's reply

Hello Darrell - many thanks for your kind feedback. John

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I wanted to investigate my financial situation in relation to my pensions with a view to retirement.

How has John Wright helped you?

John Wright talked me through the process, gathered all the relevant information, and presented me with a clear picture of my financial situation.

Have you seen the outcome you were hoping for?

Yes,I am now retired.

What could they have done better?

I can’t imagine how anything could have been done better by John and his team. From my point of view I wish I had done this five years ago which would have allowed me to plan ahead more.

John's reply

Many thanks for your kind feedback Stephen. John Wright

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

I needed to get quality financial advice on my old final salery pension.

How has John Wright helped you?

John helped me understand my options.

Have you seen the outcome you were hoping for?

Yes I am seeing the expected outcome

What could they have done better?

No I don't think John could have done better.

John's reply

Hi Ian - many thanks for your kind feedback. John

Review from verified client

August, 2021

Overall

Service

Advice

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Getting close to retirement so needed a review of my position

How has John Wright helped you?

John gave a comprehensive review of all my assets and advised if I would hit my target income.

Have you seen the outcome you were hoping for?

I have take up a financial vehicle for one of my pension and it is performing well.

What could they have done better?

I was happy with the level of online meetings via zoom

John's reply

Hi Nic - many thanks for your kind feedback - John

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Transfer of company pension

How has John Wright helped you?

I was looking to transfer out a company pension to give me more flexibility. I was nervous about doing this as you hear horror stories about scams and such like but felt confident with John's advice from the off. He explains everything in a way that's easy to understand. He and his team are quick to respond to any questions and kept me fully informed through the whole process.

Have you seen the outcome you were hoping for?

After being given clear advice I transferred my pension and I am very happy with the outcome.

What could they have done better?

Nothing. Kept me fully informed all the way. Couldnt ask for anything more.

John's reply

Hi Lorraine Many thanks for your kind feedback. John

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

I wanted analysis of my pensions, if to transfer to one and what I needed to do to be on target for my retirement aims.

How has John Wright helped you?

John helped me by getting to know me and my attitude to finances and what is important to me. We spent lots of time looking at the options for my pensions going forward and explaining why. He made it easy for me to understand too.

Have you seen the outcome you were hoping for?

Yes we are progressing well.

John's reply

Hi Rachael Many thanks for your kind feedback. Kind regards John

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Great advice given to husband

How has John Wright helped you?

Sorted old pension that i thought would be wotth very little A very big surprise

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

John's reply

Thanks for the kind feedback Christine. Kind regards John Wright

Repeat review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Explained everything in detail. Helped me through making decisions. Very pleased with service. Used John wright for many years, would recommend.

John's reply

Thanks for the kind feedback Matty Kind regards John Wright

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

retirement

How has John Wright helped you?

assited with a drawdown scheme

Have you seen the outcome you were hoping for?

Yes its working well

What could they have done better?

nothing

John's reply

Thanks for the kind feedback Ian. John Wright

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to move my DB pension

How has John Wright helped you?

John and his team gave me and wife the advice and help through this process

Have you seen the outcome you were hoping for?

Yes ,the money is now invested and growing for future endeavours

What could they have done better?

I honestly don’t think they could have done ,all advice done in a professional manner.These are life changing financial decisions which John and his team were there to help throughout.

John's reply

Thanks for your kind feedback Bruce Kind regards John Wright

First impression from a user who is not yet a client

June, 2021

Overall

Please provide a brief comment about your experience with John

I was looking to retire and needed some financial advice and guidance regarding my company pension and various investments that I have. A work colleague recommended John to me . I gave him a ring and had a chat on the phone and then arranged a zoom meeting were John clearly explained to my wife and I the options available to us it's still early days but very happy with the advice I have received so far.

John's reply

Thanks for your kind feedback Dave. Kind regards John Wright

First impression from a user who is not yet a client

June, 2021

Overall

Please provide a brief comment about your experience with John

Very informative, and helpful, no messing about, upfront and direct.

John's reply

Hello Alan Thanks for your kind feedback. John

First impression from a user who is not yet a client

June, 2021

Overall

Please provide a brief comment about your experience with John

Clear & honest financial advice. Listened to what I had to say and gave feedback with my interests in mind rather than his own.

John's reply

Thanks for the kind feedback David. John Wright

Repeat review from verified client

June, 2021

Overall

Service

Advice

Value

Based in Durham

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Always at the end of phone when I need advice and help

John's reply

Thanks for your kind feedback Stewart John Wright

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Our daughter turned 21 and wanted to add extra money into her investment pot, as always John and the team were very helpful and advised very promtly

John's reply

Hi Kerry Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

All comments from the June 2021 review still stand, but I should add that throughout the current Covid crisis, and inevitably from a distance, John has maintained his top-class service by keeping in touch and being at the end of a telephone to offer any advice that's needed.

John's reply

Hello Richard Many thanks for your kind feedback. Kind regards John Wright

Repeat review from verified client

June, 2021

Overall

Service

Advice

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has advised on the best way forward using my True Potential Invesment to my advantage

John's reply

Thanks for your kind feedback Marion. Kind regards John

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has continued to update me with regards to my True Potential investment amd has advised on the best way to use my drawdown facility to my advantage.

John's reply

Thanks for your kind feedback Malcolm. Kind regards John

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

He helped with the smooth transfer of funds for a new kitchen within 10 days

John's reply

Thanks for the kind feedback Malcolm. Kind regards John

First impression from a user who is not yet a client

June, 2021

Overall

Please provide a brief comment about your experience with John

An extremely genuinely friendly and professional fellow. The service provided was excellent and everything was explained very clearly which was important for me. On this occasion the advice was to leave my pensions where there were but will definitely be using John again for future advice.

John's reply

Hi Brett Many thanks for your kind feedback. John Wright

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Excellent advice on my pension portfolio

John's reply

Cheers Michael Have a nice day. John

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Durham

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Provided me with advice for withdrawal of funds

John's reply

Hi Rose Many thanks for your kind feedback. John

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has kept in touch and gives me advice when I need it. His service is extremely friendly, very good and he knows all my details well. He explains things well in a simple manner that is easy to understand.

John's reply

Hi Ken Many thanks for your kind feedback. John Wright

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has continued to provide support & a wealth of knowledge that has ensured our pensions do well.

John's reply

Hi Daisy Many thanks for your kind feedback. John

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

As ever John has been very helpful with his advice. Listening to where I am financially and what future requirements I have, he discusses the options clearly explaining what they are so that I can make an informed choice.

John's reply

Hi John Many thanks for your kind feedback. Kind regards John

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

yes

John's reply

Hi Stuart Many thanks for your kind feedback. John

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

We spoke to John over the phone and he was able to advise us with a query, John is always quick to respond

John's reply

Hi Ken and Myra Many thanks for your kind feedback. John

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John helped greatly with the release of funds from my pension,great advice and so easy for me and that's the way I like it.

John's reply

Hi Jim Many thanks for your kind feedback. John Wright

Repeat review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Always available when needed for advice.

John's reply

Hi Graham Many thanks for your kind feedback. John

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has given me sound and professional advice as I came to retirement.

John's reply

Hi Jim Many thanks for the kind feedback. John

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with John

He made his case to head office for the DB transfer, but unfortunately it was declined to advise. It is a shame that there is a disconnect between the "Financial Advisor" and the people responsible for actually providing the "advice" (Head office). It is head office who get the final say, and since TPWM is so big, many of the smaller FA/IFA also use them and so you will get scuppered trying them as well. It's not really TPWM's fault, it's an industry that is designed to keep your pension where it is, so if you can afford to lose or not need your entire pension pot, and you own your own home and have a fantastic high paying job, and have a few other pensions as well, you may be one of the lucky ones!

John's reply

Hi Simon Many thanks for your kind comments. John

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John helped me to navigate the the difficult process of pulling together 5 pensions spread between 5 different companies and moved them into a true potential fund which has worked very well through the difficult times of Brexit and then Corona virus effects on the UK economy. True Potential provide its customers with a daily update on the markets and a weekly roundup via YouTube which is brilliant and is not subject to the negativity of MSM

John's reply

Thanks for your kind feedback Eddie. Speak soon. Kind regards John

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John ,has continued to provide ongoing advice on my pension incomes and investments.

John's reply

Hi Dave Many thanks for your kind feedback. John

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in South Yorkshire

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John is great and really helpful. I feel safe knowing that he’ll give good advice and look after me with sorting anything financial

John's reply

Hi Jean - many thanks for your kind comments. Kind regards John

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

advice on transfer of company pension plan for upcoming retirement advice on tax and starting to take an income for upcoming retirement

John's reply

Thanks for the kind feedback David. John Wright

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Although we don't keep in contact on a regular basis, we know John is always there if we need him for any advice.

John's reply

Thanks for your kind feedback Anne. John Wright

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with John

John is very easy going, but professional. In order to get his message across he uses language which is very easy to understand. He has a wealth of knowledge and instils confidence.

John's reply

Hi James - many thanks for your kind comments. Kind regards John Wright

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Only needed advice about drawdown of pension this year. Regular review of pension and how best to use it.

John's reply

Thanks for your kind feedback Keith. John Wright

Review from verified client

May, 2021

Overall

Service

Advice

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Early retirement

How has John Wright helped you?

John helped by advising regarding transferring DB pension into a flexible access drawdown pension. Also provided advice re other workplace Pensions.

Have you seen the outcome you were hoping for?

Yes I am now in receipt of pension income from pension pot.

What could they have done better?

Nothing really, John was always very thorough and always took time to explain any questions.

John's reply

Hi Mark - many thanks for your kind feedback John Wright

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Wanted to be sure of all my options and the benefits / potential isuues involved

How has John Wright helped you?

John was extremely patient explaining the process involved. All questions, of which there were many, were answered in a very professional yet easy to understand manner . I never once felt rushed or under pressure to make any decision.

Have you seen the outcome you were hoping for?

Yes so far.

What could they have done better?

Nothing, I'm completely sat with the service I have had.

John's reply

Julie - I am so grateful for your kind comments. John Wright

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John continues to advise and support us to the highest level. This provides assurance and allows us to enjoy our retirement knowing that our finances are in good hands

John's reply

Thanks for the kind feedback Bob. John Wright

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Excellent advice

John's reply

Thanks for your kind feedback Shaun. John

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with John

From my first impression I felt John has a wealth of knowledge regarding various pension queries. Speaking to john I felt at ease straight away. He explained everything to me in plain English and he was clear in his words. I learned so much from him about my pension options just from this initial meeting.

John's reply

Thanks for your kind feedback Raj. John Wright

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

He has altered my drawdown

John's reply

Hi Jon - thanks for the kind feedback John Wright

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Investing in an ISA and transferring funds

John's reply

Thanks for your kind feedback Barbara. John

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Keeps me updated and I know he’s always there when I need him

John's reply

Thanks Carol for your kind feedback. John

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Changes to plan resulted in increased growth

John's reply

Thanks for the kind feedback Ian. John Wright

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has help me when I have needed to draw down funds from my pension .

John's reply

Hi Lesley - thanks for your kind feedback. John Wright

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

By making sure I understand the consequences of drawdown from my pension and ensuring the process runs smoothly.

John's reply

Thanks for the kind feedback Ian. John Wright

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Durham

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John continues to over see my pension and finances, make sure that I fully understand what’s happening in the market and always gives me options of my best course of action to help secure me a safe and comfortable future.

John's reply

Thanks for your kind feedback Lee - I plan to give you a call early next week.

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

On going reviews

John's reply

Hi David - many thanks for the kind feedback. John Wright

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Increased my monthly draw down

John's reply

Thanks for the kind feedback Ken.

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with John

Very friendly, informative with a direct approach. Advice given was very clear and will certainly work with John in the future.

John's reply

Thanks for your kind feedback Stephen.

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John and his PA Vicky has always been available via email to answer any questions about my pension

John's reply

Thanks for the kind feedback David.

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Due to covid, my pension like everyone else's went into free fall this was my future disappearing I rang John as I was considering taking the everything out just to rescue some of the money. John calmed me down reassuring me that things were starting to pick up again thankfully I listened as I have caught up with the loss and now making a healthy return.

John's reply

Hi Mark - many thanks for your kind feedback -John Wright

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John has helped move my wife’s pension to true potential. The process was seamless and handled extremely professionally

John's reply

Hi Gary - thanks for the kind feedback

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

John is a top man I couldn’t ask for anyone better to deal with my finances. He has helped me enormously and given me some great advice

John's reply

Thanks for the kind feedback Kevin.

Repeat review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Northumberland

This review is a follow-up review from a client who left a review previously.

How has John Wright helped you since your last review?

Advice on savings for grandchild

John's reply

Thanks for the kind feedback Terry

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Planning for retirement, wanting to consolidate pensions

How has John Wright helped you?

Gave good advice regarding which pensions to transfer, and which to leave as is. Resolved issues with previous pension provider, which resulted in an increased transfer value. Gave us an insight into the big picture for when we retire.

Have you seen the outcome you were hoping for?

Yes, in terms of the consolidation and advice too early to advise on fund performance.

What could they have done better?

No criticism

John's reply

Thanks for your kind feedback David. John Wright

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with John

We’re still at an early stage but can already see that John is straightforward and personable to deal with and has the knowledge to swallow up all our questions.

John's reply

Many thanks for your kind feedback Paul.

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with John

Everything was explained clearly and John made sure that I understood the process from start to end.

John's reply

Hi Sandra - thanks for the kind feedback. John Wright

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with John

John had a look at a deferred defined benefits pension for me. His very honest advice was to leave it for the time being and review it again in a years time. John was very pleasant and explained everything very clearly to me. The advice so far has cost me nothing.

John's reply

Hi Lesley - many thanks for your kind feedback. John Wright

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer my pension

How has John Wright helped you?

He gave me some great advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

John's reply

Thanks for the feedback Tony.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I was looking to consolidate several workplace pensions.

How has John Wright helped you?

John reviewed my various pension plans with me. He not only gave sound advice on which plans it would be prudent to consolidate, but also which plans would be best left where they were due to their low management fees.

Have you seen the outcome you were hoping for?

The pensions I wanted consolidated have been, without any issues. Too early to comment on their performance.

What could they have done better?

I was happy with all aspects of John's work.

John's reply

Thanks for your kind feedback Dave.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has John Wright helped you?

Transfer of pension

Have you seen the outcome you were hoping for?

It's been ok

John's reply

Many thanks Neil for your kind feedback.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

pensions and circumstances to life

How has John Wright helped you?

with my pension and mortgage and advice

Have you seen the outcome you were hoping for?

yes very good

What could they have done better?

nothing actually

John's reply

Hello Mark - many thanks for your kind feedback - John Wright

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Lost my job

How has John Wright helped you?

Sorted my pension

Have you seen the outcome you were hoping for?

Not been in long enough

What could they have done better?

Nothing

John's reply

Thanks for your kind comments Mel.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Wanted to understand pension options

How has John Wright helped you?

Outlined options based on detailed assesment of my circumstances.

Have you seen the outcome you were hoping for?

Early days so far as I have just commensed with John's guidence.

John's reply

Many thanks for the feedback Chris.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer an old final salary pension into a SIPP. For that I needed a financial advisor. John's name came up and I decided to use his services.

How has John Wright helped you?

He took me through all my options with extreme patience and made sure that I understood every stage of the process.

Have you seen the outcome you were hoping for?

Yes, very happy, I can now retire with confidence.

What could they have done better?

If they could, I wouldn't know how.

John's reply

Thanks for your kind feedback Paul.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Manchester

What were the circumstances that caused you to initially look for an adviser?

I was unhappy with my pension provider as they were unresponsive to any questions/queries and I was given different information from two members of their staff in response to a question.

How has John Wright helped you?

After a Zoom consultation with John, he contacted my pension provider and liaised with them to transfer my pension. He did this promptly and efficiently and kept me informed every step of the way.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

There is nothing I feel that John could have done better as he provided an excellent service to me from start to finish.

John's reply

Many thanks for your kind comments Denise.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I am 60 and needed to review my pension options.

How has John Wright helped you?

John was very good and thorough in explaining my options, he sorted out my pension.

Have you seen the outcome you were hoping for?

Yes, the true potential, web portal gives a good overview of my pension.

What could they have done better?

Can't think of anything.

John's reply

Many thanks for your kind comments Mick.

First impression from a user who is not yet a client

March, 2021

Overall

Please provide a brief comment about your experience with John

John gave clear , understandable advice which allowed me to make my decision on what to do.

John's reply

Thanks for the kind feedback Darren

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Manchester

What were the circumstances that caused you to initially look for an adviser?

Wanted to redeem defined benefit pension

How has John Wright helped you?

John and wonderful staff were thoroughly professional and managed the redemption within a tight time frame. They also identified other areas where I could maximise the value of my pensions, all for many thousands less than other companies.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

John's reply

Thanks for your kind comments David.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was considering retiring, and had multiple pensions so needed to understand them, to ensure i made the right decisions in regards to my future

How has John Wright helped you?

John reviewed each of the pensions and offered impartial advice without any pressure at all and i am now at a place, where i have retired and understand what my options are now and in the future

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

n/a

John's reply

Thanks for your kind feedback Alison.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I needed to understand my pension a lot more, and John really helped and explained it so that i now understand all of my options

How has John Wright helped you?

Clearly explained how pensions worked and provide advice without any presssure on the most approapriate options for me

Have you seen the outcome you were hoping for?

yes

What could they have done better?

n/a

John's reply

Thanks for your kind feedback Roy.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

I had a works pension and not much more than a vague idea of what to do with it…

How has John Wright helped you?

Over a number of weeks and various stages (and a lot of my dumb questions asked patiently answered) we settled on a drawdown pension, with the aim of providing income without running down the capital. Throughout, John impressed me with his detailed knowledge and clarity - also much humour and warmth, which is probably essential when dealing with people (like me) who have spent decades avoiding this subject

Have you seen the outcome you were hoping for?

Yes

John's reply

Thanks for your kind feedback, Phil. John Wright

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

Looking to transfer a number of pension pots into one fund.

How has John Wright helped you?

John clearly explained the options, risks, and potential benefits of various potential actions. He was always available to answer questions I had, and made the whole daunting process very straightforward.

Have you seen the outcome you were hoping for?

Early days, but already seeing good growth in my fund. Just as important to me, I'm now very clear on where my fund is being invested and have great visibility of it's performance via a useful app.

What could they have done better?

Nothing I can think of.

John's reply

Thanks for your kind feedback Martin.

First impression from a user who is not yet a client

February, 2021

Overall

Please provide a brief comment about your experience with John

very helpful and very thorough explanations

John's reply

Hi Ian - thanks for the kind feedback.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice to transfer my DB pension.

How has John Wright helped you?

John and his team facilitated my pension transfer

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

John's reply

Thanks for your kind feedback Barry.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I had a very large pension pot in an ex-work place, which would leave very little to my children should I die, I took advice from Pension Wise about finding a good financial advisor, I did my research on the company then I spoke to John from that very initial phone call to our subsequent meetings over Zoom I felt confident and at ease with my choice. I never felt pressured and took my time, often ringing or emailing John to explain things.

How has John Wright helped you?

He is confident knowledgeable and has very friendly puts you at ease way with clients, you are under no pressure to proceed and he is always at the end of a phone for advice. He advised me on my options and explained every step.

Have you seen the outcome you were hoping for?

Yes very much so, I'm still working, and adding to my pension pot I know that not only will I have a good retirement when I decide to take retirement, but should anything happen to me now or in the future my children will be taken care of.

What could they have done better?

In my opinion, nothing the process was straight forward from the onset, my money is as safe as any investment can be,

John's reply

Thanks for your kind feedback Janet.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Pension review

How has John Wright helped you?

John gave me clarity and understanding on my pensions by patiently answering all my questions and often explaining things over again until I had full understanding. Always talking to me like I was a person he was supporting not just a number.

Have you seen the outcome you were hoping for?

Yes I have and look forward to an ongoing relationship with John and his team.

What could they have done better?

I couldn't ask for anymore.

John's reply

Thanks for your kind comments Ian.

First impression from a user who is not yet a client

February, 2021

Overall

Please provide a brief comment about your experience with John

John was recommended to us by close friends, and glad they did. John has been very helpful and gives clear detailed guidance. He has extensive knowledge about the issues that affect us, and provides clear information to be able to make the right decisions. I wouldn't hesitate to recommend him looking for help and support with financial issues.

John's reply

Thanks for your kind comments Roy.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

To get the optimum from our pension savings.

How has John Wright helped you?

He advised us on what routes to take.

Have you seen the outcome you were hoping for?

Up to now we have been very pleased with the returns.

What could they have done better?

Would have been better to have face to face meetings but in the current climate this was obviously not possible but John has been readily available on zoom, emails , texts and phone calls.

John's reply

Hi Stephen - many thanks for your kind feedback.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Wanted to find out the best pension drawdown options.

How has John Wright helped you?

John explained all information clearly and in layman terms. Always happy to over anything unsure of as his aim is for you to decide your options without feeling under pressure.

Have you seen the outcome you were hoping for?

As new investors we know to be patient but so far so good. After care advice and support excellent. Access to funds very clear.

What could they have done better?

As yet, nothing to add to this question.

John's reply

Hi Michelle - many thanks for your kind feedback.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

I had two defined benefit pension schemes (deferred pensions) but wanted to transfer them a personal pension to give me more flexibility in handling my pension funds.

How has John Wright helped you?

John gave excellent advise on how I could gain more control over my pension if I transferred to True Potential Wealth Management. He explained how the costs of the schemes and advice would be calculated and taken. He assessed my attitude to risk and from this recommended that I invest in True Potential's Balanced Portfolio.

Have you seen the outcome you were hoping for?

Yes, my investments have grown under the current Covid lockdown but I understand the risks and there will also be periods were values fall.

What could they have done better?

I don't believe there is anything more John and his team could have done. Very satisfied with their advice.

John's reply

Thanks for your kind feedback Geoff.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

i had money invested in a fund i had no faith in. I needed assurance i was handling my money most efficiently.

How has John Wright helped you?

john was very easy to talk too and you could tell he was open and honest. His professionalism and knowledge were never in question and i felt comfortable dealing with him.

Have you seen the outcome you were hoping for?

Yes i have been very impressed and feel very rest assured my investment is working for me.

What could they have done better?

Everything was covered, no complaints here.

John's reply

Thanks for your kind feedback Alan.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

I was coming up to retirement and needed to sort out my finances and pension. I looked on the Prudential web site and John's name came up on approved advisors.

How has John Wright helped you?

John has organised my drawdown pension from several pensions that I have had over the years.

Have you seen the outcome you were hoping for?

I had an income in mind that I wanted to achieve and John has helped me with this. I will start drawing on my income in April.

John's reply

Thanks for your kind feedback Maggie.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

I had a number of pensions and no idea as to whether or not they would be sufficient for my needs.

How has John Wright helped you?

John explained clearly each of my pensions and gave me a better understanding as to how each of them work.

Have you seen the outcome you were hoping for?

John has been able to set up a personal pension plan for me and I am now in a position where I can confidently look forward to my retirement.

What could they have done better?

John was very thorough and looked at all aspects of my finances and he couldn't have done any better.

John's reply

Thanks for your kind feedback Anne.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

I am planning my retirement and needed to understand my pension pots x 3 and wanted to pay off my mortgage and was seeking information on the best way to do this and make an informed decision.

How has John Wright helped you?

John educated me in my pensions that I held how they could work now and potentially in the future for retirement. Information was given in a manner that allowed me to understand it easily and i was able to go back and ask questions to John at any time if i needed clarification on any process especially with regards to paying off my mortgage.

Have you seen the outcome you were hoping for?

Absoutely my first part of my plan was to understand my pensions and what they really meant to me. The first part of my plan to retire has been achieved mortgage paid off and i will be speaking to John in the future.

What could they have done better?

I can honestly say there was nothing to improve on. The team that John has is very supportive who were supportive in finding out information and relaying this professionally.

John's reply

Hi Maggie - Many thanks for your kind feedback.

First impression from a user who is not yet a client

January, 2021

Overall

Please provide a brief comment about your experience with John

Initial meeting with John was very favourable. He has given us some homework to do to enable him to help us further, and we will meet up again (virtually) soon. He was very clear on his approach and charges and he was thorough in his fact finding with us. Very impressed so far

John's reply

Many thanks for your kind comments Michael

First impression from a user who is not yet a client

December, 2020

Overall

Please provide a brief comment about your experience with John

John is very helpful, friendly, very knowledgeable & efficient.

John's reply

Many thanks for your kind feedback Cecilia.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

The need to amalgamate two pensions and seek advice about retiring and finding out my various options.

How has John Wright helped you?

He encouraged me to think carefully about a future goal and once established, the best way forward to achieve it.

Have you seen the outcome you were hoping for?

Yes, so far.

What could they have done better?

I was nervous about the whole process of moving my pensions but in the end it was seamless.

John's reply

Many thanks for your kind comments Vicky.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in East Riding

What were the circumstances that caused you to initially look for an adviser?

To get my pensions sorted

How has John Wright helped you?

Sorted my pensions out and putting them together

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing he was good at what he does and he was very polite and he made everything clear

John's reply

Many thanks for your kind feedback David.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

To release monies from private pension

How has John Wright helped you?

John helped me understand the policy which had been set up for me by my previous employer which Royal London would not let me access my 25 % tax free capital.

Have you seen the outcome you were hoping for?

Got my monies sorted thanks to John Wright and his team .

John's reply

Thanks for your kind feedback Peter.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement and needed help with savings and a small private pension.

How has John Wright helped you?

John helped me to transfer a small private pension and he obtained mortgage advice for me. More recently he has advised on investing money from a lump sum from my employment pension. He has also helped me to understand how to manage my investment and given guidance on saving for my grandson. I found it very helpful to have a number of options explained.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I find John to be friendly helpful and supportive. I always feel that he puts my interests first and never puts pressure on me to invest with him.

John's reply

Thanks for your kind comments, Margaret. John Wright

First impression from a user who is not yet a client

December, 2020

Overall

Please provide a brief comment about your experience with John

i was approaching 55 so contacted John initially about transferring an old DB pension... but he and his team looked into both mine and my wifes various pensions for us....i only met John twice on zoom meetings but he was very informative and explained clearly to us our situation...In the end he advised us to leave our pensions where they were for the time being which to me shows his and his companys integrity....i will be contacting John again when hopefully things improve Thanks John

John's reply

Many thanks for your kind feedback Terry. John Wright

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I had a defined benefits pension that wanted to transfer out to alternate scheme.

How has John Wright helped you?

He gave me advice on the options that were open to me and when I chose to transfer into True Potential he carried out this work.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

There's nothing really he could have done better. The options were clearly explained so I could make an informed choice and the whole process was very well organised and professionally carried out.

John's reply

Thanks for your kind feedback Gordon. John Wright

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I am considering retirement and needed a better understanding of my pensions and my overall financial position.

How has John Wright helped you?

John took a lot of time to explain my pensions to me and really gave me a much better understanding of my position and the options that are available to me. It was important to me that he never put me under any sort of pressure, he and made it clear that any decisions were mine.

Have you seen the outcome you were hoping for?

I've just become a client with True Potential as a result of my discussions with John, so it's early days but so far so good.

What could they have done better?

Can't think of anything.

John's reply

Many thanks for your kind feedback Robert.

First impression from a user who is not yet a client

December, 2020

Overall

Please provide a brief comment about your experience with John

John was always cheerful, patient and helpful. I am very much a beginner when it comes to financial dealings and John explained everything very clearly. I look forward to many years of his advice.

John's reply

Thanks for your feedback Paul.

First impression from a user who is not yet a client

December, 2020

Overall

Please provide a brief comment about your experience with John

Informative information provided and builds your knowledge to enable easier understanding of a complicated subject.

John's reply

Hi Maggie - many thanks for your kind feedback.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Thinking of retiring soon John was recommended

How has John Wright helped you?

Explained everything simply I fully understood what he said Made me understand what my options were

Have you seen the outcome you were hoping for?

Up until now yes

What could they have done better?

Very satisfied what he has done for me

John's reply

Thank you for your kind feedback Kevin. John Wright

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

To transfer my works pension into a personal investments with True potential.

How has John Wright helped you?

John gave my sound advice and knowledge and explained every I needed to know to move forward for my retirement.

Have you seen the outcome you were hoping for?

The outcome is 100% I was hoping for .

What could they have done better?

There’s nothing I could suggest to John as he’s been exceptionally in every department from day one with his knowledge and advice .

John's reply

Hello Ron - many thanks for your kind feedback.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

We wanted to invest an inheritance wisely and plan for our retirement income.

How has John Wright helped you?

He gave us an in depth review of our pensions, resulting in options that we had not considered. We amended our investment plans considerably, in view of this.

Have you seen the outcome you were hoping for?

It is early days and we are investing on a long term basis, but we are pleased with what we have seen, so far.

What could they have done better?

Nothing. He listened to our questions and took the time to explain everything to our satisfaction.

John's reply

Hello Jane - many thanks for your kind feedback.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Transfer of an annuity pension Advice

How has John Wright helped you?

Very helpfully handled and talked me through the process while the country was in lockdown

Have you seen the outcome you were hoping for?

Yes

John's reply

Many thanks Shaun for your kind feedback.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

turning 55, also multiple pensions that were tied up and not working , also in ill health

How has John Wright helped you?

deciding what to do with them, for preparation incase I need to retire early

Have you seen the outcome you were hoping for?

yes, things are progressing

What could they have done better?

nothing,

John's reply

Thanks for your kind comments Paul.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I needed help understanding my company final salary pension.

How has John Wright helped you?

John was very open and transparent with my options. This was an eye opener because other financial services I have spoken to create a smoke and mirror scenario were information is withheld and they generate an atmosphere of secrecy. The help and support from John has been life changing and has provided a great deal of security for my future.

Have you seen the outcome you were hoping for?

John and his team have given me a position of great flexibility for my finances and options that I never thought I would be able to take advantage of. The advice and help are now starting to pay real dividends and my quality of life should improve with the freedom of less financial pressure.

What could they have done better?

I honestly don't know what John could have done better, the whole process has been faultless. Everyone can improve but I am struggling to see what else John could have done.

John's reply

Hello Stuart - many thanks for your kind words. I am so grateful.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Advice on private pensions

How has John Wright helped you?

He looked into and reviewed my pensions and kept me up to date during the process

Have you seen the outcome you were hoping for?

Yes extremely happy with the outcome

What could they have done better?

I can not fault the service given

John's reply

Many thanks Phillip for your kind feedback.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

We had final salary pensions and I knew John dealt with these.

How has John Wright helped you?

Guidance and very good advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No has been very helpful

John's reply

Many thanks Julie for your kind feedback.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Early retirement and possible pension consolidation

How has John Wright helped you?

Guided me through all the options available to

Have you seen the outcome you were hoping for?

Yes. 100%

What could they have done better?

Nothing. He has always been available to answer and support when and where needed

John's reply

Many thanks Kev for your kind feedback.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Different options for my pension

How has John Wright helped you?

Clear and through advice.

Have you seen the outcome you were hoping for?

Early days but fine so far.

What could they have done better?

Nothing comes to mind

John's reply

Hello Mark - many thanks for your kind feedback

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

I wanted advice of the transfer of a pension

How has John Wright helped you?

Gave me clear advice on what would be best for me in various scenarios with tailored answers to my own individual situation.

Have you seen the outcome you were hoping for?

Too early to tell - reliant on performance.

What could they have done better?

The report I was given on my pension was very informative and technical and in places too technical. However, any question I had, John answered for me.

John's reply

Hi Andrew - many thanks for your kind feedback.

First impression from a user who is not yet a client

November, 2020

Overall

Please provide a brief comment about your experience with John

I found True Potential and John through Unbiased.co.uk, and he certainly was. He didn't try to sell me products I didn't need, which was a welcome relief. He looked at my financial portfolio and provided me with advice on how to improve my pension arrangements using my excising accounts. John's ethos in advising his clients as if they were his own family sounds like what you'd want from good financial manager.

John's reply

Hello John - many thanks for your kind feedback

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Wanted to transfer a "Final Salary" pension into a private pension.

How has John Wright helped you?

Gave advice and transferred the pension.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I can't think of anything that could have been done better, it was a very smooth process.

John's reply

Many thanks for the kind feedback Nikki and Grahame.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

We had monies due from an inheritance plus we were at an age when early retirement was on our minds

How has John Wright helped you?

Provided advice on how to make the most of our pensions

Have you seen the outcome you were hoping for?

Yes our pensions have been transferred and we are happy with the outcome

John's reply

Hello Mark - many thanks for your kind feedback

First impression from a user who is not yet a client

November, 2020

Overall

Please provide a brief comment about your experience with John

Very easy to understand the process and will definitely use him again

John's reply

Hi Mark - many thanks for your kind feedback.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement age and needed advice as to weather my 2 personal pension funds were sufficient enough for me to retire on.

How has John Wright helped you?

John found out the worth of my pensions and what kind of lifestyle I would be looking at if he dealt with my finances. Everything was fully explained in laymen's terms and I was able to see how my future was going to look.

Have you seen the outcome you were hoping for?

John built up a portfolio for me, to fully explain how my finances were going to work, and I decided I would be able to go ahead with my plans.

What could they have done better?

Under the current circumstances with Covid, no face to face was available, and this was the only negative with my dealings with John.

John's reply

Many thanks for your kind comments Steve.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Retirement. Pension transfers.

How has John Wright helped you?

John and his team managed the transfer of both my pensions to True Potential. I had very little to do during the transfer period as communication, advice & speed of transfers was excellent. John is enthusiastic & very customer focussed. Both he & his office team respond quickly at all times. His fees are the best I could find & not based on the value of transfer. This concerned me initially but quality of service has continued post transfers.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

True Potential use an online app which allows you to monitor your investments and withdraw funds. This has not been as reliable as I would like and the Goals section needs development to cover customers in my age category. I have made John aware and recently I have seen some improvement.

John's reply

Many thanks for your kind feedback Geoff.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

Advice on my pension options

How has John Wright helped you?

He gave me excellent advice and explained my options 1st class

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Don't believe he could have gave me my better advice he explained everything I needed to know

John's reply

Many thanks for your kind feedback Jeff.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I was looking for access to my pensions with possibly some equity being released

How has John Wright helped you?

he pointed me in the right direction

Have you seen the outcome you were hoping for?

still progressing but very happy with all the advice I've received up to now

What could they have done better?

cant think of anything

John's reply

Many thanks for your kind feedback David.

First impression from a user who is not yet a client

November, 2020

Overall

Please provide a brief comment about your experience with John

Lockdown meant that Zoom meetings were necessary and although I usually find that method awkward, John Wright made it all so easy. He is very knowledgeable, clear and positive without ever being too forceful. I felt he listened carefully and produced very useful advice. I would not hesitate to use his services again.

John's reply

Many thanks for your kind comments John

First impression from a user who is not yet a client

November, 2020

Overall

Please provide a brief comment about your experience with John

John was extremely helpful to me in explaining my pensions options in what can be a very complicated subject. Nothing was a problem to John and he is obviously very knowledgeable in what he does. I can't thank John enough for helping me reach the decision I made.

John's reply

Hi John - many thanks for your kind feedback.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

We needed final salary pension advice

How has John Wright helped you?

Very informative, clear and concise information and a very pleasant manner.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing ! Excellent service

John's reply

Many thanks Mike for your kind feedback

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Seeking advice re a Defined Benefit pension.

How has John Wright helped you?

He carefully assessed the value of the pension fund and discussed the pros and cons of either remaining with the fund or taking a cash value transfer.

Have you seen the outcome you were hoping for?

yes,

What could they have done better?

Nothing immediate comes to mind

John's reply

Hello Robert - many thanks for your kind feedback

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

for family income protection

How has John Wright helped you?

John explained really well my options related to my pension transfer options.

Have you seen the outcome you were hoping for?

Yes very well presented.

What could they have done better?

Nothing really, john came across really experienced and explained everything I needed to know, just need to have a face to face catch up when this covid problem is over.

John's reply

Thanks for your kind feedback Michael. - John Wright

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

At age 65 I had a private pension pot with a company that had changed hands several times over the past few decades. The company did not offer suitable options for accessing the pension pot in future (eg drawdown). Also I felt that I never really had a grasp on how much I was paying out from the pot annually in terms of fees and I wanted advice on what to do , I.e. ‘stick or twist’ and if ‘twist’, some recommendation for where I could transfer the whole pension pot to.

How has John Wright helped you?

John thoroughly questioned me about my general understanding of investment in general, and my attitude to risk. He obtained information about the existing pension policy and explained the situation concerning fees. John made a case for and explained an alternative form of managed fund (Important to me as previous was passive) provided by True Potential Investments (but not anything outside of True Potential ‘stable’ it should be noted) and provided clear information about one off and ongoing fees for transfer.

Have you seen the outcome you were hoping for?

I wanted and got a transfer of a pension pot to a managed, diversified policy. I am clear about the fees I am paying for both the investment and the percentage etc paid to John as a Financial Advisor. These appear to me to be fairly standard charges. (My only comment is that the pension funds available via TPL didn’t really offer much at all on the ‘socially responsible’ front, but hopefully this might change in future).

What could they have done better?

Nothing really. John was very helpful and competent throughout the whole process and our virtual meetings worked well. The reports and general information I received by email were very clear.

John's reply

Many thanks for your kind feedback Jos.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Moving a pension

How has John Wright helped you?

Moving a company pension to a private to make it more accessible

Have you seen the outcome you were hoping for?

I have so far!

What could they have done better?

Nothing, John did exact what he said no messing, good sound advice

John's reply

Hello Richard - many thanks for your kind feedback.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

My husband died in January 2020 and I had monies from an insurance policy which I needed to invest to produce income to supplement my NHS pension. Not able to claim state pension for another 9 years.

How has John Wright helped you?

John has fully assessed my situation and advised me on the best portfolio to generate the extra income I require. He explained things in simple straightforward language and was always available to answer any questions I may have. His team also gave advice on ways to increase my state pension entitlement which was very helpful. Overall John has been very reassuring at a difficult time which has been much appreciated

Have you seen the outcome you were hoping for?

Transfers of funds into the new investment have just recently been completed and I am expecting monthly income to start coming into my bank account in the near future. COVID -19 may impact on the amount but John has assured me this will be closely monitored and I am confident that we can achieve the outcome I need.

What could they have done better?

I don’t think John could do anymore than he has done. He has been very kind and understanding and his knowledge of finance and investment is outstanding.

John's reply

Thank you for leaving your review Julie, it has been a pleasure to assist you, and I hope to be of help for many years to come.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer my final salary pension, and have more flexibility with finance during retirement

How has John Wright helped you?

He explained my options and how the process worked in plain language

Have you seen the outcome you were hoping for?

Yes John dealt with everything and kept me informed throughout

What could they have done better?

In my case don’t think that anything could improve the service that I received from John would not hesitate to recommend him to anyone first class

John's reply

Hello Zora - many thanks for your kind feedback

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

I needed to transfer my final salary pension.

How has John Wright helped you?

John gave me all the information I needed and made all the details easy to understand in a really relaxed and fun way. John made me feel relaxed and he was interested in my requirements as though I was his only client.

Have you seen the outcome you were hoping for?

Very happy with the outcome and overall service.

What could they have done better?

Everything that could be done was done extremely professionally.

John's reply

Thank you for your review Mike. It has been a pleasure to assist you and look forward to giving my continued support for many years to come.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I had worked for many companies over the years, and had built up a collection of small pensions which I wanted to combine into 1 pot, I contacted a financial adviser who was not interested because the funds were less than 250k so I gave up. Then along came covid and I decided to speak to someone else, that's when John came to the rescue.

How has John Wright helped you?

John clearly had a passion for pensions, along with a knowledge and experience which he was eager to share and to help me make a decision - at no cost. John went out of his way to assist me and I know he will be like that with anyone who asks for his assistance.

Have you seen the outcome you were hoping for?

I now have a tidy little pension which I can access at any time and feel much better prepared for life's challenges thanks to John. My wife is also using his services and will receive excellent advice as did I.

What could they have done better?

I was surprised by the lack of interest showed by the pension providers that had my monies, ok it wasn't a massive amount but it's a lot better now John's watching over it.

John's reply

Thank you for this review Darrell, really kind words. Its been a pleasure to help you both and I genuinely look forward to helping for years to come.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Transfer of pension

How has John Wright helped you?

Explained the various options open to me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Only face to face meetings would have improved things but Covid restrictions prevented it.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on a DB transfer

How has John Wright helped you?

He explained all my options and gave me the confidence to go with my decision. I had several online meetings with him that were carried out in a relaxed way. There was no pressurised selling and John just concentrated on what I wanted help with.

Have you seen the outcome you were hoping for?

Yes I had previously decided what I wanted to do with my pensions but needed somebody qualified to do this for me due to pension rules. John and his staff did this for me in an extremely efficient and friendly way.

John's reply

Thank you for your kind review, myself and all my team are delighted we could assist you.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Transfer of pension from a company scheme to a self-invested plan.My wife is approaching retirement age so needed prompt advice to determine whether she was best accepting the scheme's annual salary or transferring elsewhere.

How has John Wright helped you?

John educated my wife and I in the differences between the lump sum and annual salary offered by her company scheme, and the transfer of fund value into her own self-managed scheme. He was able to explain in non-technical terms - so we were best placed to make our decision. John explained the risk, the benefits, and the rationale behind his final recommendation. There was no hard sell. John also offered to investigate my own scheme with a view to comparing cost models etc. Similarly - no pressure or hard sell - just informed unbiased analysis.

Have you seen the outcome you were hoping for?

Yes - the transfer has now taken place and the funds invested in the new scheme. We have full visibility of valuation via the online portal / mobile app offered by True Potential.

What could they have done better?

I don't recall much mention of historic performance of the recommended fund or its performance relative to industry benchmarks. There was reference to an anticipated annual return - but less graphical evidence of it being achieved.

John's reply

Hello Kevin and Jane. Many thanks for your kind feedback.

First impression from a user who is not yet a client

September, 2020

Overall

Please provide a brief comment about your experience with John

Very helpful and knowledgeable. He was honest enough to tell me he couldn't find a better investment for my pension so suggested I leave it with the current provider and review in a years time.

John's reply

Many thanks Terry for your kind comments.

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with John

Very good information supplied by John I did not know a lot about drawdown investment but I do now

John's reply

Many thanks Jeff for your kind comments.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

i recently took early retirement and the pension company i was with would not set up an draw down and but advised i would be able to request money every month.

How has John Wright helped you?

John and his team were able to talk me through option available to me, advised they can set up a monthly draw down of my pension to suit my needs, explained tax implications, advised on future changes available if needed and the transfer of my pension to True Potential Wealth Management with ease.

Have you seen the outcome you were hoping for?

yes, so far everything has been a lot easier than i expected.

What could they have done better?

Everything has been good so far and cannot think of what could have been done better.

John's reply

Thank you for your kind review Bernard.. It has been a pleasure to work with you and look forward to providing you with my ongoing assistance.

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with John

John dealt with my pension queries in a prompt manner and was very helpful. He explained everything in great detail and ensured that I understood everything. He was very professional and extremely knowledgeable and I will definitely be using him again going forward.

John's reply

Hi Denise - many thanks for your kind comments.

First impression from a user who is not yet a client

July, 2020

Overall

Please provide a brief comment about your experience with John

I found John, and his team, to be personable, professional, and engaging. John thinks of his clients as people, not just customers, and this makes working with him an enjoyable and reassuring experience.

John's reply

Hello David - many thanks for your kind feedback.

Review from verified client

July, 2020

Overall

Advice

Value

Service

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I desperately want to retire at 55 (i'm 54 now) and needed to find a financial advisor who could point me in the right direction and ensure my finances/pensions were working for me

How has John Wright helped you?

John took all my financial details and explained my options regarding finishing at 55. Thankfully I will be able to do what I want. John will also look into investments, etc for me and my husband at a later date

Have you seen the outcome you were hoping for?

Too soon to tell as only just moved my pension but I totally trust that John has my best interests at heart

What could they have done better?

Nothing could have been done better. His explanations were excellent and I am more understanding of our finances now

John's reply

Hi Anita - many thanks for your kind feedback.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Wanted local advise. John came highly recommended therefore felt confident in discussing our personal finances.

How has John Wright helped you?

John talked us through the process of transferring pensions. He talked it over and checked our understanding throughout the process.

Have you seen the outcome you were hoping for?

Early days. Time will tell.

What could they have done better?

Honestly, felt John did enough. We were very happy.

John's reply

Hi Wendy - many thanks for the kind feedback.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I met John 20 years ago initially to review my mortgage, which he supported us with then we moved on to help and guidance about my pensions.

How has John Wright helped you?

John secured the best mortgage deal for us at the time taking into considerations of our life and current circumstances. He then moved on to support me and my husband with our pensions, again to get the best deal for us both

Have you seen the outcome you were hoping for?

Yes, on both accounts.

What could they have done better?

I would honestly struggle on this, every time I have contacted John, he has come straight back to me and fully supported my query, taking the time to really explain every detail to ensure our understanding. I cannot think of anything else he could do better to support us.

John's reply

Thanks for your kind comments Ally.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I had approached an advisor previously in order to consolidate various legacy pensions but had reached a point where I needed to then understand my pensions situation and John was recommended to me by my brother who had spoken very highly of the service and ongoing relationship that John provided.

How has John Wright helped you?

Initially John was very keen for me to understand my pension and was prepared to spend time educating me on how it all hangs together. Previously, at the mention of 'pensions' I would have glazed over and this is why I had remained in a position of ignorance about one of the most crucial elements of my finances. This is no longer the case. John has provided me with a level of understanding where I now have a genuine interest in something that I had felt was very much a specialised area and out of my grasp. He was keen to address every element and not just the larger 'pots' of money.

Have you seen the outcome you were hoping for?

Absolutely and more. I now understand my pensions, have full access to look at them via the online dashboard and have complete confidence that any matters will be dealt with by John and his team, and that my pensions are being actively managed and my interests looked after. John goes the extra mile, he's also assisting with me sorting my will out and his team have been excellent with additional knowledge when I wanted to understand my credit file, not pension related, but because they had the expertise to advise, they were happy to help. Excellent all round and I now enjoy my pension related calls!

What could they have done better?

I honestly can't thing of any improvement suggestions. I am a stickler for outstanding customer service and this is exactly what I've received.

John's reply

Hi Nicky - thank you so much for your kind feedback. I am so grateful. John

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

Initially to arrange a mortgage, later with insurance, protection and pension advice.

How has John Wright helped you?

John has provided sound and reliable advice for many years now

Have you seen the outcome you were hoping for?

Yes

John's reply

Hi Garry - thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Initially it was 22 year ago we were looking to purchase our first property together. We were unsure as to how much we would be able to lend on our salaries at the time.

How has John Wright helped you?

He gave us advice and guidance about a number of different mirage which were Shall we to us which suited our needs.

Have you seen the outcome you were hoping for?

Absolutely. John is the only person we would trust to give us the right guidance and support for any of our financial needs

What could they have done better?

John is so conscientious and though there is nothing ever we have not been 100% happy with. John has always given expert advice.

John's reply

Hi Kerry - thank you so much for your kind words. I am hugely grateful.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Never had taken pension advise.

How has John Wright helped you?

John helped me understand the complexities of pensions and explained things very clearly

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing he was a consummate professional.

John's reply

Hi Margaret - many thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Aberdeenshire

What were the circumstances that caused you to initially look for an adviser?

Pension transfer

How has John Wright helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

John's reply

Hi Bruce - many thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

The thought of early retirement.

How has John Wright helped you?

He helped us with retirement planning & transferring of personal pensions.

Have you seen the outcome you were hoping for?

Yes we have seen an improvement, although this year it has dipped due to the gobal crisis.

What could they have done better?

I am uncertain if John could of done any better.

John's reply

Hello Henry - many thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Mortgage 1998

How has John Wright helped you?

John gave us sound advice and support

Have you seen the outcome you were hoping for?

Yes differently

What could they have done better?

Advice and support for many years been sound

John's reply

Thank you for your kind feedback Peter.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

Bad advice from previous advisor

How has John Wright helped you?

Listened and pointed me in the (Wright) direction

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing he he always goes the extra mike

John's reply

Thanks for your kind feedback Stewart.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I wished to amalgamate pensions I had

How has John Wright helped you?

Yes - John explained the TPLLP Options and I consider Appropriate Advice given.

Have you seen the outcome you were hoping for?

In these COVID 19 Times and generally markets go up and down. Generally Yes I see the TPLLP Funds growing toward my pensions needs.

What could they have done better?

I dont know.

John's reply

Thank you for your kind feedback Simon.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Our previous FA retired so through recommendations via work colleagues we contacted John.

How has John Wright helped you?

Realigned and consolidated our previous pensions into True Potential and offered advice on our money investments and future financial planning for our kids. He is currently assisting with pensions funds as I am currently planning to divorce.

Have you seen the outcome you were hoping for?

Yes, but obviously pensions and investments have taken a bit of a "hit" at the moment but John has contacted us for a reassurance chat.

What could they have done better?

Would prefer to see John on a more regular basis but at this difficult time we are happy with his current way of contacting us.

John's reply

Hi Barry - many thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Need for investment of savings and continuing income for retirement.

How has John Wright helped you?

John Wright is top-notch. He's always available for advice and he delivers this at all times with friendly, authoritative explanations and with good humour and courtesy.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

I can't think of any further advice to one who consistently offers a superb service.

John's reply

Thank you Richard for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Needed someone to advise on existing Pension strategy

How has John Wright helped you?

Looked at available Pensions and advised a way forward to maximise potentials

Have you seen the outcome you were hoping for?

Prior to the current Pandemic my investments were performing as hoped for

What could they have done better?

I think my Advisor has always given his best advice

John's reply

Hello Malcolm - many thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has John Wright helped you?

Advised on better pension plan

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Think he did everything well

John's reply

Hello Marion - many thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

My husband was looking to retire.

How has John Wright helped you?

He looked into all our pensions, gave advice for way forward.

Have you seen the outcome you were hoping for?

Yes.

John's reply

Hi Susan - many thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

First of all he was recommended by our son and on our retirement he advised us on our financial status

How has John Wright helped you?

He spent some considerable time going through all our savings and pensions giving us excellent advice. My husband had pension funds he didn't know he had. He found us a three year fund giving 7% even contacting us in Spain to rush through the details. Face to face meetings wasn't a problem. Always available

Have you seen the outcome you were hoping for?

Giving in the current climate better than expected

What could they have done better?

He was clear and concise

John's reply

Hi Sylvia - many thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Money to invest and mortgage to find and my pension transfer

How has John Wright helped you?

He found us a great deal on our mortgage and invested it wisely. He also took charge and managed to transfer my company pension into a true potential platform when the company were dragging their heels

Have you seen the outcome you were hoping for?

Yes everything he did for me turned out as he explained and even during the coronavirus lockdown he kept us informed and assured us our investments were being well looked after

What could they have done better?

John is so approachable easy going and relaxed but is really on top of his game at all times it is hard to think of anyways he could improve

John's reply

Hello Malcolm - many thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

John has been a valued advisor to us for Many years, not only to myself and partner but to all our friends and family. We look to John for all financial advice

How has John Wright helped you?

Remortgages, pensions to name but a few

Have you seen the outcome you were hoping for?

Always

What could they have done better?

John has given us sound advice over the years and we put our ultimate trust in John for all of our financial dealings

John's reply

Hi Gill. Many thanks for your kind comments.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Financial advice about pensions while going through a divorce

How has John Wright helped you?

John Wright helped me by helping me going through at times a very stressful long divorce giving me advice about pensions he came with me on my first appointment with my solicitor and he visited me at my home to explain about my husbands pensions

Have you seen the outcome you were hoping for?

Definitely I am financially secure

What could they have done better?

John Wright helped my late Mum and Dad with financial matters and took the financial stress out of their lives they trusted John Wright. I was at the meeting in their home so the financial advice he gave he could not have done any better as John Wright became my Financial Adviser

John's reply

Hi Susan - many thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Made redundant

How has John Wright helped you?

Gave sound advice

Have you seen the outcome you were hoping for?

Yes up to date

What could they have done better?

Not much really he gave me all the information I required

John's reply

Thanks for your kind feedback Michael

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

Retirement and gaining access to pension

How has John Wright helped you?

By explaining all options and what was best for us with extreme patience

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

John's reply

Hello Margaret - many thanks for your kind comments.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I needed some advice on pensions

How has John Wright helped you?

he helped transfer my pension

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing

John's reply

Hi Julie - many thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Review my existing pension plans

How has John Wright helped you?

John was instrumental in retreiving financial remuneration on my behalf for mis-sold pension policies

Have you seen the outcome you were hoping for?

Yes the initial fund he obtained has more than doubled in value

What could they have done better?

Personally I couldn't have asked for more in this situation

John's reply

Hi Dave - many thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

Initially it was mortgage advice approx 33 years ago

How has John Wright helped you?

John found us the right deal and explained things in a simplistic manner and made sure he seen the process through from start to finish keeping me updated at each step

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

nothing...John has always delivered on what we said he could do and if he can't he will advise alternatives

John's reply

Hi Derek - many thanks for your kind feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Getting near to retirement and needed specialist advice on sorting our finances,& pensions

How has John Wright helped you?

John spent a long time putting everything in place, explaining exactly what,how,and when things would happen.

Have you seen the outcome you were hoping for?

My husband and myself are very satisfied and were very pleasantly surprised at the outcome

What could they have done better?

John was very thorough and kept us informed of his actions at all times, so we had no worries at all. Don’t think he could have done any better!!!

John's reply

Hello John and Margaret - many thanks for your kind feedback

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Initially we contacted John for general financial advice and mortgage advice.

How has John Wright helped you?

He arranged a very good mortgage through a high street lender to buy our council house which has been a good investment. Later after I contacted him about retiring at 55 he discussed and arranged both mine and my wife's pension arrangements, laying out everything so simply even I could understand it!

Have you seen the outcome you were hoping for?

So far so good, apart from a drop due to the (2020) COVID breakout. We didn't change anything with our pensions and a discussion with John quickly reassured us that was the best option.

What could they have done better?

We don't think he could have done more and is always a pleasure to chat with. He's sometimes as difficult to track down as Lord Lucan (just joking John!) but obviously a very busy and popular advisor.

John's reply

Hi Davy - many thanks for your kind comments.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

I needed professional and expert financial advice to prepare for retirement

How has John Wright helped you?

John reviewed my finances and gave me clear advice. He was very thorough with his explanations giving me a better understanding of my options and helping me to consolidate a few pension plans.

Have you seen the outcome you were hoping for?

Most definitely. John keeps in touch regularly to review my investments with me.

What could they have done better?

Nothing, I am happy with his advice

John's reply

Hi Wendy - many thanks for your kind comments.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Need advice regarding saving and investments

How has John Wright helped you?

John gave us good advice and pointed us in the right redirection on where to invest.

Have you seen the outcome you were hoping for?

Yes however the current state of the economy has had a massive inpact.

What could they have done better?

Nothing really as he gave me good advice

John's reply

Thanks for the kind feedback Ray.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

My Father originally left me some monies when he passed away.

How has John Wright helped you?

Investment advice, investments bank account and advice re pension and when it may be possible to retire.

Have you seen the outcome you were hoping for?

Not quite recent world events have ensured that I cannot retire as planned.

What could they have done better?

Bought a crystal ball. In all seriousness John could not have foreseen Covid-19 events.

John's reply

Thanks for your kind feedback Graham.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has John Wright helped you?

advice on current Pension and investments

Have you seen the outcome you were hoping for?

On the whole of a long term plan yes ! Covid being the exception but this will pass and continue to gain as planned

What could they have done better?

John always comes back to me after contact, and will seek and give me advice as required

John's reply

Hi Ian - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

We were advised by a pensions local government scheme to find our own independent financial advisor this was when the government changed the pension rules to allow access for pension at 55.

How has John Wright helped you?

We have met with John on numerous occasions and he always talks through our options clearly. He makes us feel confident about investing our money how we like. And we like a medium risk plan

Have you seen the outcome you were hoping for?

No but that’s because of the covid virus, we have lost a bit of money. John keeps us up to date and he has assured us things will turn around given time.

What could they have done better?

John has been at the other end of the phone or Email when we have needed him. He is very easy to get in touch with.

John's reply

Hi Hamish - thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I had 6 frozen pension and 2 active pension and I was going to retire.

How has John Wright helped you?

I had 6 frozen pension and 2 active pension and I was going to retire with 2 year when I contacted John Wright he very quickly accessed all of my pension and moved them into a true potential fund which I then accessed when I retired. The whole process went well and works well.

Have you seen the outcome you were hoping for?

Yes very it has been an excellent outcome in these troubled times

What could they have done better?

Really don't think anyone could have done a better job

John's reply

Hello Eddie - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I had a good size pensions and savings built up over the years and with changes in Law regarding pensions and imminent retirement decisions I sought John's advice.

How has John Wright helped you?

John did a great deal of research on my behalf and then gave clear concise advice on how best to move forward laying out all options available to me.

Have you seen the outcome you were hoping for?

Yes up and until the Covid-19 crisis, but then no one could have foreseen that. My savings are invested in what I believe to be sound platform as advised by John and I am sure will perform well over the long term future

What could they have done better?

I appreciate the home visits as I think that makes for a better financial review and I do hope these continue. Recent reviews being by phone due to COVID-19 were clear and good but there is nothing like face to face in my opinion

John's reply

Thank you John for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

mortgage at first ,then to help sort my fathers affairs out.

How has John Wright helped you?

John give us very good advice on all areas we needed he explained things in away that we could understand and put things in place for us and made it stress free.

Have you seen the outcome you were hoping for?

yes on all areas .

What could they have done better?

I can not think of anything he could of done better he always gives 100% and covers everything to your best interest.

John's reply

Hi Wendy - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Coming up to retirement

How has John Wright helped you?

By transferring my pensions into one with tru potential

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I'm happy with everything that was done by John and his team.

John's reply

Thanks for your kind comments Karen.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has John Wright helped you?

John helped with amalgamating my pensions into one pot

Have you seen the outcome you were hoping for?

Yes, John took onboard my needs and put everything in place.

What could they have done better?

Could have made me a cup of tea.Just Nothing in my mind, I was happy with the whole process.

John's reply

Thanks for your kind comments Jim.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I was retiring from work and needed advice with pensions.

How has John Wright helped you?

John gave advice on my options and the choices that I had. This guidance ensured a smooth financial change from my working life to retirement.

Have you seen the outcome you were hoping for?

In one word --yes. All of the advice and guidance is available when I want to talk to John.

What could they have done better?

I do not think John could have been more helpful than he was.

John's reply

Hi Dave - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

Initially for a help to review a private pension

How has John Wright helped you?

Advised us on how to place the pension to make a better return

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

I have no constructive suggestions for John he is very professional and knowledgeable in all areas of his profession.

John's reply

Thank you for your kind comments Rose.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

serious problem with previous adviser

How has John Wright helped you?

recovered lost money from fraudulent advisers advice

Have you seen the outcome you were hoping for?

yes 100%

What could they have done better?

dont see what he could do better completely satisfied

John's reply

Thanks for your kind comments Stuart.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Initially it was for a mortgage ans then he advised about my pension.

How has John Wright helped you?

Organised both mortgages and then invested my psnsion.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I have no reason to give any feedback on this. John keeps in touch on a regular basis. Explains things so I can understand and returns calls when needed.

John's reply

Thank you for your kind comments Keith.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Investment advice

How has John Wright helped you?

Talked us through options available and reassured us on advice given

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing really, he pointed us in the right direction and explained everything to us very clearly.

John's reply

Thank you for your kind comments Anne.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Advice about our pensions

How has John Wright helped you?

John give us good advice, explained everything so that we understood, he is friendly and very easy to talk too

Have you seen the outcome you were hoping for?

Yes service very efficient

What could they have done better?

I don’t think their is anything John could do better, he is very helpful

John's reply

Thank you for your kind comments Ken.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Low bank rates

How has John Wright helped you?

Explained in layman’s terms all the options

Have you seen the outcome you were hoping for?

Yes until the recent events took over

What could they have done better?

Nothingthank

John's reply

Thank you for your kind comments Bill.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Coming up to retirement wanted advice on how to manage my pensions.

How has John Wright helped you?

Given advice about how best to get the most out of the pensions i have .

Have you seen the outcome you were hoping for?

Yes John has been very good .

What could they have done better?

John was very good keeping me informed on everything he was doing ,and felt confident he was managing my pensions in a very professional way .

John's reply

Thanks for your kind comments Jim.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Low bank interest rates

How has John Wright helped you?

He explained all my options in simple terms which I could understand

Have you seen the outcome you were hoping for?

Initially yes but recent world wide events have caused a temporary setback

What could they have done better?

Nothing this was out of his hands

John's reply

Thanks for your kind comments Bill.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Needs to change pension plan

How has John Wright helped you?

Explained the options and guided me

Have you seen the outcome you were hoping for?

Yes - very happy with the outcome

What could they have done better?

Was very happy with the advise

John's reply

Thank you for your kind comments Neil.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I was planning to retire and needed advise with my pension and savings

How has John Wright helped you?

He showed me how to manage my pension and how to invest my savings safely. He actually reassured me what I had in my pension and savings “pot”would be more than enough for me to live to the standard I was hoping for. It was such a relief and because of this I was able to retire earlier than I expected.

Have you seen the outcome you were hoping for?

Definitely. I’m now retired and doing what I want when I want.

What could they have done better?

Nothing. After a visit with John I always feel reassured that my money is doing what it should.

John's reply

Hi Christine - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has John Wright helped you?

Advised the most appropriate pension scheme

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

John Wright could not have done any more to assist me.

John's reply

Thank you Roger for your kind comments.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Needed advise on pension consolidation and access to drawdown of specialist pension

How has John Wright helped you?

Listened !

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Don’t change - Thorough and professional - delivers what he promises in and plays back the solutions and options within easy going style

John's reply

Thanks Mike for your kind comments

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I was looking for somebody honest and reliable to help guide me through what I thought would be a very difficult subject to understand. But working with John I now understand more about pensions and savings.

How has John Wright helped you?

John has been my advisor for many years now and has helped me transfer pensions, drawdown pensions & understand how much I will have to live on when I retire. I have recommended John to all of my family and I know that my children have taken my advice that John is trustworthy and an excellent financial advisor. They are in the process of setting up their pensions online with John.

Have you seen the outcome you were hoping for?

What John has achieved for me is far beyond the outcome I was hoping for and I’m really looking forward to my retirement and being safe and secure financially.

What could they have done better?

I truly don’t think I could suggest anything that John could have done better! I trust his judgement, his advice, his handling of companies & documents on my behalf. He has an amazing team who support him and myself and together they are amazing!

John's reply

Hi Daisy - many thanks for all your kind feedback.

Review from verified client

May, 2020

Overall

Value

Service

Advice

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Setting up a business

How has John Wright helped you?

With all aspects financial relating to business and personal circumstances

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Totally satisfied with john

John's reply

Hi Craig - many thanks for the kind feedback

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

To best plan ahead with pensions and ivestments

How has John Wright helped you?

Helpful in advising how to invest and manage money following the death of my spouse. Transferring pensions over and being available as advisor for my future as a widow

Have you seen the outcome you were hoping for?

We’re still in early days for me personally, but my husband had lots of contact with John for many years and was exceptionally happy with his commitment to help us as a family, particularly as my husband had a terminal diagnosis and subsequently passed away. John has been really helpful in helping me to understand my personality financial management

John's reply

Hi Jean - many thanks for your kind feedback

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I have been with John for over ten years John was advised to me by a friend

How has John Wright helped you?

John has helped with mortgage advise Also pension advise

Have you seen the outcome you were hoping for?

Pensions are on track

What could they have done better?

John is very thorough with his advise Also willing to go back over something if your not sure

John's reply

Hi Gary - many thanks for your kind feedback

First impression from a user who is not yet a client

May, 2020

Overall

Please provide a brief comment about your experience with John

Great person to talk to. Explaining in great terminology about the policy. Old school.

John's reply

Thanks for the kind feedback Rob.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Up coming retirement

How has John Wright helped you?

Advice on several pension plans and how to get the best finances from them

Have you seen the outcome you were hoping for?

Not yet activated

John's reply

Hi Dave - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Imminent retirement

How has John Wright helped you?

Sound financial advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I was quite happy with the outcome

John's reply

Thanks for your kind feedback Alan

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

To have a reliable advisor to ensure my invested cash would be safely invested

How has John Wright helped you?

He gave full and precise advise on the best course of action to take my investments

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

He has and still does give the best advise during regular meetings

John's reply

Thanks for your kind feedback Colin

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Final salary pension transfer.

How has John Wright helped you?

Gave me sound advice and a detailed report on the feasibility of the transfer. He also facilitated the transfer.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing as far as the transfer process was concerned, all of my expectations were met.

John's reply

Thanks for the kind feedback Andrew

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

We both wanted to retire and this Company and John Wright were recommended to us.

How has John Wright helped you?

John was/is very friendly and approachable. He instantly put us at ease and explained things in an easy to understand way. We have recommended him to may of our friends/colleagues.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing at all.

John's reply

Hi Bob - many thanks for your kind comments.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I was retiring from my career and had a lump sum that i wanted to invest.

How has John Wright helped you?

John disussed the true potential portfolios with me. We discussed the various options available and the risks associated with them. He explained this in a way that made it easy for me to understand. His knowledge and professionalism were exemplary

Have you seen the outcome you were hoping for?

My investment is still ongoing. Due to the current financial and economic situation it is difficult to assess but i am hopeful for the future.

What could they have done better?

In my opinion John is an excellent financial advisor who provides an exceptional service. I would highly recommend him to anyone

John's reply

Hi Joy. Many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Retirement and pension advice.

How has John Wright helped you?

We had a number of meetings when we discussed our current financial situation. John did a full financial and personal review , and help navigate us through the many options available, together with making us aware of risk elements involved, and what level we were comfortable with.

Have you seen the outcome you were hoping for?

The situation is ongoing. Difficult in the current financial and economic situation, however due to the structure of our investments we feel optimistic over the long term.

What could they have done better?

We have always being happy with the expert advice and information that John gave.

John's reply

Hello John and Catherine - many thank for your kind words.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I had a frozen pension I needed advice on

How has John Wright helped you?

John contacted the pension company and gave me the details and various options

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don’t think I could have got any better advice, very professional and knowledgable

John's reply

Hi Barbara - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Needed advice to invest

How has John Wright helped you?

Gave advice on investing in true potential and pension transfer

Have you seen the outcome you were hoping for?

Most definitely John gave advice in a way that was easy to understand giving me confidence in knowing I was doing exactly the right thing with the money I had to invest

What could they have done better?

Every bit of advice was given in an easy way to understand, was patient in answering questions and made sure I understood everything

John's reply

Hi Carol - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

I was nearing retirement age, and recently made redundant. I believe that effective financial advice is a priority, particularly when I consider investments as long term.

How has John Wright helped you?

John,s experience and professionalism gave us the confidence to work with him rather than being "told" what to do, we were part if a team that built our strategies together.

Have you seen the outcome you were hoping for?

Yes, everything was above our expectations, and with regular and clear meetings, our confidence still is very high.

What could they have done better?

Our get togethers are less frequent st the moment, but I believe it's due to the current coronavirus situation.

John's reply

Hello Mick - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Pension pot consolidation into one fund.

How has John Wright helped you?

Pension advice

Have you seen the outcome you were hoping for?

Yes

John's reply

Hi Ian - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

To seek some expert help and advice with my finances.....

How has John Wright helped you?

Expert and experienced advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No.....John was spot on

John's reply

Thanks Shaun for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

As I moved towards retirement age and pension regulations were changing I needed advice on how best to deal with these issues.

How has John Wright helped you?

John provided exactly the professional advice I was looking for at the time. He was able to work through the mine field of regulations and give both me and my wife the necessary options for pension planning. He was then able to deal with the state and personal pension issues once we retired. This included, transfer of funds to suitable investments and drawdown.

Have you seen the outcome you were hoping for?

The outcome has been everything we were hoping for and we have had excellent continued support all along the retirement journey giving us the peace of mind we needed.

John's reply

Hi Ken - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I wanted to combine all our pensions

How has John Wright helped you?

good advice

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

John's reply

Hello Jon - many thanks for your kind feedback

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Consolidating my pensiond

How has John Wright helped you?

Sound financial advise on how to achieve best returns on my pensions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing he was always available and gave constructive advice listening to my concerns

John's reply

Thanks for your kind comments Phil.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Retirement.

How has John Wright helped you?

Advised on how best to achieve desired pension goals.

Have you seen the outcome you were hoping for?

Yes.

John's reply

Hello Kay. Many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I wanted to consolidate my multiple pensions and seek other financial advice

How has John Wright helped you?

He consolidated my pensions into one controlled pension scheme that I have good visibility on. He helped with my risk assessment and explained things very well.

Have you seen the outcome you were hoping for?

Very much so, I even recommended my twin brother to john, who is also very well satisfied.

What could they have done better?

John is a very friendly guy who explains things well and cares. He doe not need to change anything

John's reply

Hello Ken. Many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

morgage

How has John Wright helped you?

from mortgage to pension

Have you seen the outcome you were hoping for?

yes

What could they have done better?

he couldn't have done any better

John's reply

Thanks for your kind feedback John.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

morgage

How has John Wright helped you?

he took care if everything from mortgage to pension

Have you seen the outcome you were hoping for?

yes

What could they have done better?

couldn't have done any better

John's reply

Thanks for your kind comments John.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Wanted transfer from private pension into another scheme which had more flexibility.ie allw income drawdown.

How has John Wright helped you?

John advised me on the pros and cons of the schemes and ensured i was aware of any risks associated with the plan and carried out personal evaluation of my aptitude to risk.

Have you seen the outcome you were hoping for?

Most definitely.

What could they have done better?

Nothing obvious. John is very professional but also always very approachable and friendly.If he is not available to take your call he always contacts you on his return to the office. If for some reason he isn't available

John's reply

Hi Ian - many thanks for your kind words.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I was given the chance to move a company pension to a new provider.

How has John Wright helped you?

John explained everything about the process to me and great detail so that I understood every step that I was taking I took Johns advice and he then sorted everything out for me.

Have you seen the outcome you were hoping for?

Yes defo my pension was transferred without any problems.

What could they have done better?

Not a thing everything was perfect for me.

John's reply

Hi Lesley - many thanks for your kind words.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Early retirement

How has John Wright helped you?

John was initially my contact with true potential. John has always given me good advice. Also notified me on any changes or problems if any.

Have you seen the outcome you were hoping for?

My pension is performing well. Apart from covid dip ...what goes down must go up. As always with pensions investments keep calm and carry on always good advice.

What could they have done better?

Good advice...check Pension payments.....check Takes time to explain detail....check Fast response if I have questions....check

John's reply

Hello Nigel and Pauline. Many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I didn't understand my pension at all.

How has John Wright helped you?

John explained everything in a very simple way which I totally understood. He gave me very sound advice and explained the possible benefits and pitfalls of each choice I made.

Have you seen the outcome you were hoping for?

I am very happy with the outcome. John continues to give us very good advice and information.

What could they have done better?

I really cant think of anything he could have done better. He is a very lovely man who will take what ever time it takes to give you the best advice possible for your circumstances and fully explain it in a way you will understand.

John's reply

I am so grateful for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Required professional advice on private pension schemes, early retirement planning and lately setting up a savings plan for our Grandchild.

How has John Wright helped you?

John thoroughly investigated plans we had in place and offered very comprehensive and honest advice

Have you seen the outcome you were hoping for?

Yes all three plans are progressing very well exceeding our initial expectations.

What could they have done better?

I cannot fault John's commitment and work ethics, John and his team always deliver to the highest possible standard.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

Needed someone I could trust to help me secure my future funds

How has John Wright helped you?

Told me how it is, kept it real 100% of the time and really got to understand me as a person and my circumstances

Have you seen the outcome you were hoping for?

Yes 100%

What could they have done better?

He always goes above board and helps me understand the current climate

John's reply

Hi Lee - I am hugely grateful for your kind words.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

To invest ISA and set pension into drawdown

How has John Wright helped you?

he advised and set up both

Have you seen the outcome you were hoping for?

yes by and large but not one could have seen current CV 19 situation

What could they have done better?

nothing happy with the service provided

John's reply

Hello Dorothy - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

At the time we were looking for a mortgage for our house , and John was recommended to us through a friend

How has John Wright helped you?

I have know John for 20 years , and he has guided us and advised us on a range of products covering Mortgage, Pensions, Savings etc.

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

I think John has such a success business and is such a dedicated worker , that in the early days it was difficult for him to keep up with all his clients demands

John's reply

Hi Syd - many thanks for your kind comments - I now have a quality expanded team (due to the increase in my client numbers) which means we are able to deliver a high quality service. Kind regards from John

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I had preserved pensions i was looking to review

How has John Wright helped you?

He took me through the process at all stages and him and his staff kept me upto date throughout

Have you seen the outcome you were hoping for?

yes all went through fine

What could they have done better?

Nothing i can think of on this occasion

John's reply

Many thanks for your kind feedback David.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

With retirement coming up in a few years, we needed advice on making the most of savings and retirement income.

How has John Wright helped you?

With investments to ensure we will make the most of our retirement and we are currently looking at making the best use of our pension pot.

Have you seen the outcome you were hoping for?

John has given us good advice and we are confident the outcome will be what we are hoping for.

What could they have done better?

John has always gone the extra mile and gives us plenty of time to talk through issues. Can’t think of anything he could have done better.

John's reply

Hi Ann and Steve - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

The company I worked for went into receivership

How has John Wright helped you?

John advised me about pension plans, draw down and moving three works pensions into one pension pot. One of the main areas I was worried about was understanding the information that was put in front of me. I did not need to worry, John clarified everything in plain English.

Have you seen the outcome you were hoping for?

With johns guidance through some rocky periods in the markets I am more than happy with the outcome I was hoping for.

What could they have done better?

In all the years I have dealt with John I cannot think what he could have done better.

John's reply

Hello David - many thanks for your kind comments.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

We needed to plan for our future retirement

How has John Wright helped you?

He helped us with his wealth of knowledge about how we could achieve our retirement goals

Have you seen the outcome you were hoping for?

We absolutely have, and no we are on track for our retirement in the future

What could they have done better?

Nothing

John's reply

Hi Debbie - many thanks for your kind comments

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I was planning my retirement.

How has John Wright helped you?

Gave me valuable information and helped me retire early.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. I am quite happy with the advice I was given.

John's reply

Hello Ken - many thanks for your kind comments.

Review from verified client

May, 2020

Overall

Service

Advice

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I was looking into early retirement,and needed advice on my personal pensions.

How has John Wright helped you?

John helped me out going through my pensions, and helped sorted all the transfers.

Have you seen the outcome you were hoping for?

Yes i took early retirement over 2years ago,

What could they have done better?

I don’t think John could have done any more for me, if I’ve any concerns he is just phone call away and he is 6mile away he will always see me

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

To access some of my pension via drawdown

How has John Wright helped you?

John came to the rescue originally as a previous advisor was not proactive with my pension. John took over came to my house listened to my requirements gave me his expert advise and within a month my new drawdown pension was in place. During this Month John and his team were in touch regularly giving me updates on the progress he was making. He has since sorted out another 2 pensions for me so I can have one combined Drawdown pension

Have you seen the outcome you were hoping for?

Yes I'm all sorted

What could they have done better?

Nothing as I got everything I asked for sorted for me

John's reply

Hello Mark - many thanks for your kind feedback

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Professional, reliable advice required re planning for early retirement.

How has John Wright helped you?

John has provided me with a service that is specific to my own circumstances and requirements. He thoroughly explained the options available regarding my pension and investments and ensured I was happy with the choices I made. John has a friendly and professional manner and provides an excellent service.

Have you seen the outcome you were hoping for?

Yes I believe my finances are being managed effectively and responsibly.

What could they have done better?

I honestly do not think John could have done anything better

John's reply

Hello Ray - many thanks for your kind comments

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I was due to retire with a lump sum payment and my husband and I already had savings. We felt we needed advice on how best to invest this money.

How has John Wright helped you?

John looked at our assets, discussed with us our lifestyle and aspirations for the future and gave us options on how to make our money work best for us. My husband also had a pension pot which he had considered taking as either a lump sum or an annuity. Again John was able to give us advice on the best way to proceed for us.

Have you seen the outcome you were hoping for?

We feel the our money is invested in the most appropriate way for us. John has reviewed our situation annually, keeping in touch when necessary. He is an extremely amenable, likeable person and we trust him and his judgement. We feel we get the support to we need.

What could they have done better?

We don't feel that there could have been any better service, advice or actions taken than we have had.

John's reply

Hi Liz - many thanks for your kind feedback.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

To remortgage, pension planning

How has John Wright helped you?

Explained in great detail pros and cons, talked me through stages.

Have you seen the outcome you were hoping for?

Yes very happy

John's reply

Hi Matty - thanks for the kind feedback

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Pension requirements and ISA investments for both

How has John Wright helped you?

We reviewed and discussed our goals and selected the best product to meet those requirements

Have you seen the outcome you were hoping for?

Yes to a certain extent however the recent Covid issue has had we hope a short term impact

What could they have done better?

I’m happy with the way John operates o know there is one thing which I know is outside Johns contrail and that’s the length of time it takes to get a telephone appointment with TP

John's reply

Hi Terry - many thanks for your kind feedback. I am also grateful for the feedback re our head office. I am pleased to confirm that with the new systems I have put into place with my team - we expect that you will not need to have any further telephone appointments with my head office in the future. So I expect that you will receive all future service from me and my team direct.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

I needed a financial advisor to look after my retirement pension and John was recommended by my brother

How has John Wright helped you?

John explained everything in detail about managing my pension pot. He also explained how my investments would be managed and arranged for my pension withdrawal

Have you seen the outcome you were hoping for?

Yes and more. John is very easy to work with and explains complicated details in a manner that is easy to understand

What could they have done better?

Nothing I am very pleased with everything John has done for me

John's reply

Hello Kevin - many thanks for your kind comments.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

Transfer of a defined benefit pension and investment advice

How has John Wright helped you?

John helped me to understand my current products he gave expert advice to help me reach the right decision for me and my family to suit my personal circumstances.

Have you seen the outcome you were hoping for?

Yes and as a plus point I feel more confident in making financial decisions due to the education of financial products given by John.

John's reply

Hello Michael - many thanks for your kind comments - thanks from John and Vicki.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Taking my company pension and investment of redundancy funds

How has John Wright helped you?

John guided me through all options available to me with a thoroughly honest and unbiased process. I found John to be extremely trustworthy.

Have you seen the outcome you were hoping for?

It’s difficult to answer this now based on the impact to the financial markets by covid-19. However prior to this I was more than happy with the performance of my investments. John is always available to contact at anytime if I have any questions.

What could they have done better?

I don’t have any negative comments in relation to John. I would recommended him highly to anyone who requires financial advice.

John's reply

Hi Gary - many thanks for your kind comments

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Savings plan for my daughter

How has John Wright helped you?

Setup a long term savings plan

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

John's reply

Hi Craig - many thanks for your kind feedback

First impression from a user who is not yet a client

May, 2020

Overall

Please provide a brief comment about your experience with John

John is very professional and always answers my questions and queries in timely manner. Very approachable and puts you at ease.

John's reply

Thanks for the kind feedback Chris.