Reviewed for

Insurance and Protection ( 37 )

Mortgages ( 91 )

Pensions ( 33 )

Equity Release ( 10 )

Retirement income (annuities, drawdown) ( 9 )

Auto Enrolment ( 1 )

Investments and Savings ( 31 )

Pension Transfers - Non Specialist ( 7 )

Inheritance Planning ( 11 )

Long Term Care ( 1 )

Pension Transfers - Specialist ( 6 )

Financial Planning ( 6 )

Financial Mentoring ( 1 )

Reviewers' assets

£500k+ ( 5 )

£200k - £500k ( 6 )

£100k - £200k ( 8 )

£50k - 100k ( 5 )

Up to £50k ( 27 )

Client reviews

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Buying a property

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

Provided excellent advice, mortgage & insurance brokering

Christine's reply

Thank you Lucas, it's been my pleasure to help you buy your first home

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

House purchase

Have you seen the outcome you were hoping for?

Yes - hopefully! Once we get into the house.

How has Christine Tucker helped you?

Christine has been really supportive in helping us find a mortgage rate and answering any questions we had. She was incredibly supportive and attentive, particularly when we had to move really quick to get decent mortgage rates.

What could they have done better?

It was a really tough time to get a decent mortage rate and I do believe we moved as quickly as we could have but I think it would have been great to emphasise the need to move fast in the complicated financial climate (this is easy to say with hindsight though)

Christine's reply

Thank you Lydia, it's been my pleasure to help you and Sam buy your first home together.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Buying a house

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

She navigated us through our mortgage application for our first house purchase during a difficult time when mortgage rates were rising and uncertain

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I had completed quite a bit of homework myself but wanted an adviser to help me understand the options and the best choice for me. It brought everything to a conclusion and I felt totally supported.

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

She enabled me to move forwards and manifest taking my pension entitlement.

What could they have done better?

I was satisfied with the service I received.

Christine's reply

Thanks Sarah, much appreciated.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We had been with a previous adviser for 20 years and were not happy with the level of service or the charges. the charges were not clear or accurate with our previous providers.

Have you seen the outcome you were hoping for?

A little too early to give comment on this, but we are very confident of the future outcome.

How has Christine Tucker helped you?

The transfer of our pensions funds and a mortgage.

What could they have done better?

I can't think of one thing that Christine could have improved on.

Christine's reply

Thank you Andy, very much appreciated.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I had several pensions that were difficult to track.

Have you seen the outcome you were hoping for?

Yes.

How has Christine Tucker helped you?

Christine helped me move my pension to a more manageable and better performing platform. We also released some of the money as a monthly income.

What could they have done better?

We were happy with all aspects of the advice.

Christine's reply

Thanks Les, much appreciated. Have a good day Kind regards Christine

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Pension retirement age

Have you seen the outcome you were hoping for?

yes

How has Christine Tucker helped you?

Excellent advice

What could they have done better?

nothing

Christine's reply

Thanks Caroline, you're a star. Good luck on Monday, let me know how you get on.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We were purchasing our first home in the UK and needed help with the mortgage process.

Have you seen the outcome you were hoping for?

Yes, absolutely.

How has Christine Tucker helped you?

Christine not only helped us with the mortgage process, but she went above and beyond securing a good rate for us and was incredibly helpful answering our many questions throughout the process.

Christine's reply

Thank you Monica, it's been my pleasure to help you and Kenneth.

First impression from a user who is not yet a client

March, 2023

Overall

Please provide a brief comment about your experience with Christine

Christine was able to understand our requirements and quickly advise us on our opportunities as well as make very practical suggestions.

Christine's reply

Thanks for the review Hamant, much appreciated, it was my pleasure to assist you and Rita. The initial consultation was free and the guidance that you required didn't warrant any fees. If you need advice on any services going forward I would be happy to go through our fee structure. Kind regards Christine

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

i have a had some funds to invest and had previously used Christine and was happy to let let Christine advise.

Have you seen the outcome you were hoping for?

The past year hasn't been great but i am still confident of the advise Christine has given

How has Christine Tucker helped you?

fully explained the pro's and cons of investing

What could they have done better?

nothing

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Wanted to make sure I received advice before taking equity release

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

By giving me impartial advice and understanding what I wanted to achieve

What could they have done better?

I am happy with the service I received, which was professional and impartial

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Need for lifetime mortgage

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

Arranging the same

What could they have done better?

Nothing

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Christine

Very knowledgeable, professional and honest.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We were looking for long term, diverse investments

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

Christine has provided excellent advice based on our appetite for risk. She has also helped us recognise where we are comfortable with risk and cost.

What could they have done better?

N/A

Christine's reply

Thanks Martin, much appreciated. Speak soon.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

l Looking for a local, independent Financial Advisor with whom we could develop a long term relationship regarding our financial affairs

Have you seen the outcome you were hoping for?

Yes. We are happy with the advice given by Christine and are looking forward to a long term ongoing relationship.

How has Christine Tucker helped you?

Christine was able to take a holistic view of our finances and suggest some improvements to our savings, ISAs, pensions an in particular our IHT planning.

What could they have done better?

Our relationship with Christine has developed as we would have wished

Christine's reply

Thanks Alan very much appreciated. Hope you are both well.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Buying a flat for the second time

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

Christine has helped us in securing two difficult mortgage applications and with setting up life insurance policies. We have found her advise and knowledge invaluable at every stage of the process and she always goes above and beyond the call of duty to ensure everything is right on point.

What could they have done better?

Nothing what so ever.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Purchasing a property

Have you seen the outcome you were hoping for?

Not yet

How has Christine Tucker helped you?

Discussions and guidance with Mortgage

What could they have done better?

Nothing

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Mortgage

Have you seen the outcome you were hoping for?

So far yes

How has Christine Tucker helped you?

Mortgage approval

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Our mortgage rate was coming to an end and we wanted to seek financial advice on best mortgages to get.

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

Christine offered us fantastic advice and found us some great mortgage products that we previously were unaware of.

What could they have done better?

N/A

Christine's reply

Thanks Sarah, it was my pleasure to help you.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Our mortgage came up for renewal and we have previously used Christine and we wouldnt use anyone else as she is brilliant.

Have you seen the outcome you were hoping for?

The mortgage rates were higher than we would like, but that is out of Chritsines hands. We feel she has given us the best deal for our circumstances

How has Christine Tucker helped you?

She shopped around and found us the best mortgage offer for our circumstances. She was also quick thinking and wanted to get it sorted before the mortgage rates went up even more.

What could they have done better?

Nothing

Christine's reply

Thanks Sophie, always a pleasure to help you and Elliott with your mortgage.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Purchasing a property.

Have you seen the outcome you were hoping for?

Yes, Christine has been extremelly helpful and clear in the work that she has done for me.

How has Christine Tucker helped you?

Helped me to find a mortgage offer for my property purchase.

Christine's reply

Thank you Laura, it’s been my pleasure to help you with a mortgage.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Searching for the best mortgage

Have you seen the outcome you were hoping for?

Yes defiantly

How has Christine Tucker helped you?

She has found us a very good mortgage in a very challenging financial market

What could they have done better?

Nothing

Christine's reply

Thanks Matt, it’s been my pleasure to help you with a mortgage to purchase your house.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Moving house and need into extend our mortgage

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

She helped us find a great deal for extending our mortgage And took care of everything Communication was outstanding

What could they have done better?

Nothing

Christine's reply

Thanks Michelle, its my pleasure to help you and David move to a new home.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Buying a house

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

Immesurably - Christine's been so helpful and so patient with all my questions!

What could they have done better?

Nothing, Christine's done everything I've needed

Christine's reply

Thank you Fi, it’s been my pleasure to help you with a mortgage to purchase your new home.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Purchasing our first home

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

Christine helped us to get a good mortgage and handled all of the admin for us. She also helped us navigate the market when interest rates started changing quickly and made sure we reacted quickly to secure a good rate.

What could they have done better?

Nothing - Christine has been great and always very responsive and helpful.

Christine's reply

Thanks Rebecca, much appreciated, it has been my pleasure to help you.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

My mortgage deals were ending and given the market it was very important to get new deals buttoned down. One was quite a challenging remortgage that I needed an experienced broker for. There are cheaper brokers out there but it's absolute false economy, she was worth every penny in securing the elusive offer.

Have you seen the outcome you were hoping for?

Yes definitely.

How has Christine Tucker helped you?

She went through all my finances, pulled together all of the required information, liaised with the mortgage company, gave me clear direction on what I needed to do and was always on the end of the phone when I was struggling with what I needed to provide. She made a very painful process appear almost easy.

What could they have done better?

I can't really thin of anything at this time.

Christine's reply

Thanks Saffron, much appreciated. Hope you will be feeling better soon!

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We were in the process of purchasing our first property

Have you seen the outcome you were hoping for?

Yes - Chris has been great from start to finish

How has Christine Tucker helped you?

Chris sourced a number of mortgage offers and insurance policies and walked us through very clearly the various benefits of each.

What could they have done better?

No

Christine's reply

Thanks Ben, happy new home!

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

First time mortgage a few years ago and now seek regular expertise.

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

Sound advice; Christine clearly understands the market and is able to offer different quotes and advice for different eventualities.

What could they have done better?

Nothing - I am really pleased.

Christine's reply

Thanks Laurence, it's my pleasure to be able to help you and Nicola.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

With the fixed term on our mortgage coming to an end, we wanted advice for what to do next

Have you seen the outcome you were hoping for?

Yes, Christine has been so helpful in reviewing our mortgage options and finding the best deal for us considering our individual circumstances.

How has Christine Tucker helped you?

Christine recommended how to approach the end of our fixed mortgage and gave us detail of all our options. She relieved the stress of worrying about rising interest rates!

What could they have done better?

Nothing

Christine's reply

Thanks Claudia, its my pleasure to help you.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking to transition from an existing mortgage lender (due to the fixed rate period coming to an end) to a new one. We were unsure about how to approach this, and therefore required support with this.

Have you seen the outcome you were hoping for?

Absolutely. We have successfully managed to complete the process in timely manner.

How has Christine Tucker helped you?

Christine ensured to keep us informed about relevant information during the process, and while being prompt with correspondance throughout.

Christine's reply

Thanks Michael, much appreciated

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

This is the second time we have worked with Christine, the first was when we purchased our first property and now we are selling and moving on to a bigger property.

Have you seen the outcome you were hoping for?

Yea, Christine has been able to help with our every request

How has Christine Tucker helped you?

Christine has been able to advise us on how much we can afford using the equity from our first property. She has then been able to secure a great mortgage for us in a difficult financial time.

What could they have done better?

NA

Christine's reply

Thanks Hannah, it's my pleasure to help you

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Mortgage

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

Christine has given me sound options and advice for my mortgage solutions

What could they have done better?

Nothing - Christine is excellent and goes above and beyond - she makes herself available and is there to support every step of the way.

Christine's reply

Thank you Carol

First impression from a user who is not yet a client

August, 2022

Overall

Please provide a brief comment about your experience with Christine

I found Christine to be honest and straightforward and to have my best interests at heart.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

My partner and I were purchasing a house and needed mortgage advice

Have you seen the outcome you were hoping for?

Absolutely. We got a great mortgage rate and were able to make a fully informed decision on which provider would be best for us.

How has Christine Tucker helped you?

Chris gave us a full appraisal of the options on the market and helped us choose the most appropriate product for our personal circumstances.

What could they have done better?

There is nothing that Chris could have done better for us. 10/10 in every aspect.

Christine's reply

Thanks Rob, it was my pleasure to assist you and so pleased you are now in your new home.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Property purchase

Have you seen the outcome you were hoping for?

Yes

How has Christine Tucker helped you?

Christine is friendly, approachable and professional and was a big help with her specialist experience and knowledge. Mortgage advice was specific to my personal needs and prompt. Would recommend.

What could they have done better?

Nothing.

Christine's reply

Thanks Helen, its my pleasure to assist you.

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was purchasing my first property

Have you seen the outcome you were hoping for?

Yes, absolutely

How has Christine Tucker helped you?

Helped me in various ways. Offered me lots of advice throughout the process of purchasing the property. I was a novice in this department and Christine's help was extremely valuable to me and my partner. Could not have done it without her!

What could they have done better?

Nothing. Extremely helpful and patient throughout. Would highly recommend.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Our life insurance was very out of date in respect of our mortgage agreement and we wanted to ensure that if something happened to either of us the mortgage and other finances would be in place.

Have you seen the outcome you were hoping for?

Yes. Christine was very helpful and prompt in the advice she gave and offered several options that would be beneficial to us.

How has Christine Tucker helped you?

Christine sourced a relevant and appropriate life insurance for us both. She also helped me transfer my pensions to a more up to date, easier to deal with and contribute to scheme.

What could they have done better?

She was great, I can't honestly think of anything!

Christine's reply

Thanks for the review Sally, very kind of you. It was my pleasure to assist you.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

My wife and I are approaching retirement and needed financial advice and provision of a pension product.

Have you seen the outcome you were hoping for?

We have just started out on the process but we are confident our investments will prove beneficial in the long term.

How has Christine Tucker helped you?

From our very first meeting with Christine we feel that have received a high level of clarity and efficient advice and guidance, and a personal touch that has made the process most enjoyable and reassuring.

What could they have done better?

We are confident that we have received the highest level of financial advice and are very satisfied with Christine's efforts.

Christine's reply

Thank you for the lovely review Ron, it has been a pleasure to assist you and Janice. I look forward to a long-standing relationship with you both helping you to achieve your retirement goals.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We had money that was sitting in several accounts doing nothing and various pension schemes which needed amalgamating.

How has Christine Tucker helped you?

Christine talked us through some options and helped us to establish our attitudes to risk. Following that, Christine made recommendations which we discussed and decided to take up.

Have you seen the outcome you were hoping for?

Twelve months later and we are delighted the return on our investments, fingers crossed for the same next year!

What could they have done better?

Nothing that we can think of, very happy with the help we have received so far.

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Christine Tucker helped you since your last review?

Christine helped us with a tricky mortgage renewal. As always she was so helpful, above and beyond what would be expected.

Christine's reply

Thank you Simon, very much appreciated. Hope that you're all well.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I have been with Christine since 2016 when I became semi retired and needed to move my company pension.

How has Christine Tucker helped you?

Since assisting with my pension moving after discussion of my risk appetite, she has assisted me in remortgaging my house. In both instances she has been very efficient and effective in getting things done.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can think of.

Christine's reply

Thanks Terry, its been my pleasure to help you.

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Good expert financial advise, regarding medium term investment.

How has Christine Tucker helped you?

Christine assessed my financial situation, & investment risk, and found a investment package that was acceptable to me.

Have you seen the outcome you were hoping for?

No, to early to comment on .

What could they have done better?

Nothing.

First impression from a user who is not yet a client

July, 2021

Overall

Please provide a brief comment about your experience with Christine

Christine has a wealth of experience, is informative, clear and concise at all times. I would highly recommend Christine to anyone seeking financial advice.

Christine's reply

Many thanks Paul, it is a pleasure to work with you and Maria to achieve your goals.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

My husband was retiring

How has Christine Tucker helped you?

Christine looked at both my husbands and my finances and advised us jointly. She also helped our daughter to get a mortgage. We trust her implicitly.

Have you seen the outcome you were hoping for?

Yes, so far we have made gains on our investments, pensions and mortgages

Christine's reply

Thank you for the review June, so pleased that Ian recommended me to you and that I have been able to help you all.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Christine Tucker helped you?

Excellent

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

Christine's reply

Thank you for the review Maria, so pleased that Darren put us in touch and I have been able to help you and Paul.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Initially we contacted Christine to help us invest some savings, but she has helped us with mortgage and will advice too.

How has Christine Tucker helped you?

Christine provided advice and arranged ISAs for us. She has also assisted us in writing our wills and is currently acting as our mortgage broker for a buy-to-let mortgage.

Have you seen the outcome you were hoping for?

Yes, we are very happy with the advice Christine has provided in all areas and our investments are doing really well.

What could they have done better?

Christine is always very knowledgeable, helpful and professional in all the areas she has helped us with.

Christine's reply

Thank you Gaynor for taking the time to do this review, very much appreciated.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Not very happy with my previous adviser

How has Christine Tucker helped you?

She was the most informative ,knowledgeable and pleasant advisor I have dealt with .

Have you seen the outcome you were hoping for?

Yes I thin so but its early days yet

What could they have done better?

I don't think anything could improve

Christine's reply

Thank you Kevin for this review, very much appreciated.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Being a first-time buyer, I was looking for independent mortgage advice for purchasing my first property.

How has Christine Tucker helped you?

Christine explained my mortgage options clearly, allowing me to make an educated decision in an area completely new to me. She assisted with all aspects of the mortgage application and made me feel confident in the process and choosing the right mortgage for me.

Have you seen the outcome you were hoping for?

Yes, Christine guided me through the mortgage application process from start to finish to receive a mortgage offer I am happy with.

Christine's reply

Thank you Claudia for this review, very much appreciated.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

My partner and I were buying our first flat

How has Christine Tucker helped you?

Christine was a huge help, she helped us through the whole process from start to finish. Christine made it very clear what our options were in regards to mortgage and help us decide what best suited our needs.

Have you seen the outcome you were hoping for?

Yes we have recently moved into our first flat.

What could they have done better?

N/A

Christine's reply

Thank you Matt for your review, its been a pleasure to help you and Hannah get into your first home together.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I was looking to remortgage property and seeking financial advice for pensions.

How has Christine Tucker helped you?

Christine obtained a new mortgage at a favourable interest rate. In addition she explained clearly a number of options I could undertake for my pension and savings for my retirement.

Have you seen the outcome you were hoping for?

100% achieved the outcome I was expecting.

What could they have done better?

I cannot identify anything that could have been better.

Christine's reply

Many thanks Simon for taking the time to do this review, very much appreciated

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

House sale and purchase

How has Christine Tucker helped you?

Advised on the best mortgage for our circumstances during a pandemic

Have you seen the outcome you were hoping for?

Most definitely

What could they have done better?

Nothing - service offered was fantastic.

Christine's reply

Thank you for the review Laurence, hope you have settled into your new home.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We have a very complex financial status with multiple businesses, multiple pensions and multiple mortgages we really needed help and guidance.

How has Christine Tucker helped you?

Christine basically took my messy multiple pensions and has combined them into one managed portfolio. Christine has also worked with us to refinance and grow our property portfolio. Christine has worked for me personally and for my business. Christine has managed to fit in to my busy schedule and certainly puts in the hours to deliver the goods.

Have you seen the outcome you were hoping for?

Yes I feel more financially organised and have a far better vision for the future. We feel we have a trusted adviser who is there when we need help and advice.

What could they have done better?

I cannot fault Christine she is exceptional in her work ethic and is just so very nice to deal with.

Christine's reply

Thank you Marc for your kind words, very much appreciated.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Divorce

How has Christine Tucker helped you?

Sorted out a mortgage for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Christine's reply

Thank you Howard, it was a pleasure to help you.

Review from verified client

February, 2021

Overall

Service

Advice

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We needed advice on our pensions and savings that were just sitting in separate bank accounts.

How has Christine Tucker helped you?

Christine took time to understand our financial situation. She looked at our pensions and gave advice on which ones to keep and which to consolidate. She worked with us on our risk profiles and then recommended which products suited our needs. Whenever we had questions she was quick to respond.

Have you seen the outcome you were hoping for?

Not yet, it is too early.

What could they have done better?

Nothing, the service was excellent.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I had a sum of money to invest

How has Christine Tucker helped you?

She suggested what investments would suit me

Have you seen the outcome you were hoping for?

I haven't had the investment long so it's still early days but I felt very confident in her advice

Christine's reply

Thank you for the review Caroline, very much appreciated.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Myself and my husband were in need of some financial advice in the past and Christine was recomended by a close friend.

How has Christine Tucker helped you?

Christine helped us through a remorgage application and completly removed any stress related to this with her calm freindly professional approach

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Chritine could not have done anymore as everything was handled and dealt with quickly and professionally

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

First time buyer seeking mortgage advice

How has Christine Tucker helped you?

She provided advice as to which mortgage would be the most suitable for us and supported us through the whole application process.

Have you seen the outcome you were hoping for?

Yes, our mortgage is progressing well

What could they have done better?

Nothing! We were very well informed throughout the whole process, she took the time to explain things in details as we were new to the process and was very kind and patient with us.

Christine's reply

Its been my pleasure Hannah to help you and Matt buy your first home! Can't wait to see it!

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I requested Christine's services as a mortgage broker for the purchase of a flat. She had been recommended by a friend who was extremely happy with her services.

How has Christine Tucker helped you?

Christine provided general advice on types of mortgages that would be available and quickly found a suitable one. This was a last minute request after making an offer on a property but evertything went smoothly. Christine's experience showed on her ability to identifty pontential issues that could affect the lender's decision. Luckily she was able to secure a mortgage in a week. I was sent regular updates via emails and phone, so I was never in the dark about what was happening. I found Christine to be professional but also extremely personable, thus making what was a daunting experience far easier and smoother.

Have you seen the outcome you were hoping for?

I have secured a mortgage which was what I was hoping for.

What could they have done better?

I can't comment as this was my only experience in these type of brokerage services. As mentioned above, this has been entirely positive from my point of view.

Christine's reply

Many thanks for the review Luis, I look forward to helping you again in the future. I am sure that you will be very happy in your new home.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We required a mortgage and as first time buyers, wanted someone who could advise on the process, documents needed, finances involved, etc.

How has Christine Tucker helped you?

Christine was fantastic throughout. From the very start, everything was very clear and much easier than we expected.

Have you seen the outcome you were hoping for?

Yes- we received a mortgage offer with a relatively quick turnaround time and the whole process took less time than we originally expected; in large part because Christine was extremely efficient throughout and went above and beyond more than once.

What could they have done better?

I can't really think of anything that needed improvement. Communication was always clear, there were no surprises and the outcome was exactly as Christine said it would be.

Christine's reply

Thank you for the review Mark, very much appreciated. I look forward to helping you again in the future. Wishing you and Amy every happiness in your new home.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were looking to remortgage both of our properties.

How has Christine Tucker helped you?

Christine helped us to save money on both mortgages and offerd us advice that we hadn't previously of thought of - she was brilliant.

Have you seen the outcome you were hoping for?

Yes

Christine's reply

Thanks Sarah, its been my pleasure to help you and Richard

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Christine Tucker helped you?

Found our remortgage deal, kept us updated and informed of progress. Honest and informative advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

All was as required.

Christine's reply

Thank you Brian, it was my pleasure to help you and Mandy. I look forward to seeing the new driveway!

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Christine was recomended by a close friend who had worked with her previously, we had also recieved a very poor service from our then morgage provider when we decided to re morgage. Once Chistine had helped us find a great fixed rate morgage she helped us with writing our will's and again was so so helpfull. We again contacted Christine to advise us when our fixed rate had finished and helped us to make the right decisions with regard to our finances.

How has Christine Tucker helped you?

Christine's calm freindly and professional approach put us completely at ease instantly with her, along with her "nothings too much trouble attitude" made us realise that we had found someone that we had the utmost trust in, and i can honestly say we would not use anybody else.

Have you seen the outcome you were hoping for?

Yes in all areas Chistine has advised.

What could they have done better?

We couldnt fault Christine's approach in ay way, her personal, professional and honest manner are a true credit to her and anybody who chooses to employ her services can have complete cofidence that they will receive a first class service.

Christine's reply

Thank you Vince, I'm truly touched by your kind words, it has been my absolute pleasure to help you and Sarah, I look forward to continuing to assist you both in the future.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We were first time Buyers so felt like we needed extra support

How has Christine Tucker helped you?

Christine was great at explaining all the steps very simply to use and what information we needed to provide. Christine was able to advise us on different mortgages and insurances and was great at chasing different people involved to move along the sale

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/a

Christine's reply

Thank you Priyanka, it was a pleasure to help you. All the best in your new home.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Looking to buy our first home

How has Christine Tucker helped you?

Christine gave us great advice with the general process in purchasing as well as finding suitable lenders and insurance.

Have you seen the outcome you were hoping for?

Definitely

Christine's reply

It was my pleasure Sam! :)

First impression from a user who is not yet a client

September, 2020

Overall

Please provide a brief comment about your experience with Christine

Christine did a superb job for us and I would highly recommend her for anyone new to the mortgage application process. We had done some research and I'd (stupidly) considered doing the application myself, but I'm very glad we left it to Christine because she has saved us potentially 10s of thousands on our mortgage.

Christine's reply

Thank you for the review Mark, very much appreciated.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

To remortgage and gain the best possible deal for us.

How has Christine Tucker helped you?

We would highly recommend Christine for all your financial requirements. We have found her to be professional, helpful and extremely knowledgable. She took us through all available options, gaining us a great deal and was always available to answer any questions we may of had. We will definitely be returning to Christine in the future.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Honestly, nothing!

Christine's reply

Thank you Katie, it was an absolute pleasure to help you.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Wanted to remortgage property

How has Christine Tucker helped you?

Christine reviewers all options available to us and presented several options.

Have you seen the outcome you were hoping for?

Yes

Christine's reply

Thank you for taking the time to leave me a review Naomi, it was a pleasure to help you and Arthur.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking to secure a mortgage for our first home.

How has Christine Tucker helped you?

In the midst of a pandemic when lending conditions were much stringent, Christine searched the market and managed to find us a very good deal. She has also helped us obtaining a Life and Critical Illness insurance. We have had a very good collaboration, she is always there and has always responded to our queries in a very timely manner and as many times as we needed.

Have you seen the outcome you were hoping for?

Yes, with great effort she managed to obtain us a mortgage deal after several attempts.

What could they have done better?

Cannot think of anything.

Christine's reply

Thank you Francesca, its been a pleasure to assist you both.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We were purchasing our first home.

How has Christine Tucker helped you?

Christine helped us to find a mortgage as well as Life Cover.

Have you seen the outcome you were hoping for?

Yes, Christine was very knowledgeable and took the time to explain each part of the process to us. It was a very easy and simple experience with Lear guidance when needed. Christine was always happy to answer questions as they came up.

What could they have done better?

Genuinely nothing, as two first time buyers we felt guided through the process and couldn’t have asked for anything more.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

First time buyers looking to buy a house.

How has Christine Tucker helped you?

She was just fantastic from start to finish. As first time buyers we were entering into the unknown and as our Financial Advisor, Christine walked us through the process step by step and was careful to make sure we knew exactly what to expect at each stage. She took the time to explain the process and then guided us through, making it as easy and straightforward as possible. She was always there to answer any questions and was very quick to come back to us and follow up. Christine also got us a fantastic mortgage! Could not recommend highly enough. We will definitely return to her in the future.

Have you seen the outcome you were hoping for?

Yes. Mortgage secured.

What could they have done better?

We can't think of anything.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Housing first time buyers.

How has Christine Tucker helped you?

Providing both specific advice regarding mortgages and general advice about the process.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Christine's reply

Thank you for the review Gareth, its been a pleasure to help you.

First impression from a user who is not yet a client

May, 2020

Overall

Please provide a brief comment about your experience with Christine

.

Christine's reply

Thank you for the First Impression Review Tina, I am unsure of what more I could have done to assist you with your enquiry. I contacted you immediately gave you an overview of the services I offered and then followed this up with an email as promised. Kind regards

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Sale and purchase of properties requiring new mortgage

How has Christine Tucker helped you?

Christine reviewed our financial circumstances, allowing us to sell our property and purchase a new property within our means. Christine conducted a search of the market to find us the best possible mortgage deal. Christine also reviewer our existing life insurance policies and found us a better deal

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

Christine's reply

Thanks Becky, hope you have settled in o.k. and that you are happy with your new home. Stay safe!

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

life insurance was needed

How has Christine Tucker helped you?

I have life insurance

Have you seen the outcome you were hoping for?

yes

Christine's reply

Thank you

First impression from a user who is not yet a client

March, 2020

Overall

Please provide a brief comment about your experience with Christine

Professional and personable. Great to meet up at such short notice and providing valuable insight and expertise.

Christine's reply

Thank you for leaving the review Gareth

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Remortgaging and wanted to secure the best product for us

How has Christine Tucker helped you?

Christine took us through all our options and helped us understand what would suit our current situation

Have you seen the outcome you were hoping for?

Yes

Christine's reply

Thank you Gemma, much appreciated.

First impression from a user who is not yet a client

February, 2020

Overall

Please provide a brief comment about your experience with Christine

Not clear why she would want me to move from my current provider and insist I use her on yearly basis and charge a percentage of my pot as well as her initial charge as to me it would just eat away at my pension on top Of provider charges

Christine's reply

Dear Mrs Morsy Many thanks for leaving the review. I do not agree however with your understanding of the situation and I apologise if I didn't make it clear to you. During the meeting and by follow-up email afterwards I explained to you that you were unable to leave your pension with your current provider in the same product that you are currently invested if you wanted to draw down on your pension. Additionally, I advised you that it maybe in your best interests for me to research the whole of the market to ensure value for money all of which I wouldn't be charging you for. I also advised you that we would stay with your existing provider but invested into another product with them if they offered the cheapest option. I apologise if you misunderstood, I felt that our meeting went well, in fact during the meeting you went out of your way to tell me how much you like my approach to your situation. I wish you all the best with your future plans.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I inherited some money and wanted to tie it away

How has Christine Tucker helped you?

lots of different options, although i knew what i wanted more or less

Have you seen the outcome you were hoping for?

it's a bit early to tell!

What could they have done better?

Maybe go into some more detail on the pension options - should that have been something that I invested in as well.

Christine's reply

Thanks for the review Khadine, we can discuss Pension options in more depth if this is something you wish to investigate further at our next planned review.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We were buying a house and wanted to find the best mortgage deal.

How has Christine Tucker helped you?

She led us through the confusing world of mortgages and made the process of finding the best deal for us really straightforward.

Have you seen the outcome you were hoping for?

Yes

Christine's reply

Many thanks Francesca

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We had some savings and wanted to find a way of investing them which would provide a better return than leaving them in a low-interest bank account.

How has Christine Tucker helped you?

She proposed an investment with a satisfactory rate of return and the right degree of risk.

Have you seen the outcome you were hoping for?

Yes. We have since reviewed the outcome with her and she has not pushed us to change our plans or invest further.

What could they have done better?

Nothing

Christine's reply

Many thanks for the review Geoff

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Reinvestment of cash ISA.

How has Christine Tucker helped you?

Explained options.

Have you seen the outcome you were hoping for?

Investment growing.

Christine's reply

Many thanks Jenny

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Getting divorced

How has Christine Tucker helped you?

Christine helped me to transfer all my separate little pensions into one larger pension pot.

Have you seen the outcome you were hoping for?

Yes

Christine's reply

Thank you Heather

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Old pension sitting idle

How has Christine Tucker helped you?

helped me chose the right path for an accessible pension

Have you seen the outcome you were hoping for?

Starting to

What could they have done better?

Nothing really, good advice, knowledge and support for me to make the right decision.

Christine's reply

Many thanks for doing the review Vince

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

A remortgage.

How has Christine Tucker helped you?

Christine met with us regularly to guide us through the process. Christine was able to offer in-depth advice confidently and quickly leaning on her experience and expertise. Christine's vast knowledge enabled me to remortgage my property and save money at the same time.

Have you seen the outcome you were hoping for?

I have.

What could they have done better?

Nothing. Christine was truly a pleasure to work with.

Christine's reply

Thank you Laurence for the review, it was my pleasure.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Christine has looked after mortgage since I got one four years ago and has been incredibly helpful.

How has Christine Tucker helped you?

See above

Have you seen the outcome you were hoping for?

Yes absolutely

Christine's reply

Many thanks for taking the time to do the review Felix

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We were struggling with our financial situation and couldn’t see a solution that would work for us.

How has Christine Tucker helped you?

Christine helped us to break all the areas of concern down and offer a number of solutions to solve each issue we had.

Have you seen the outcome you were hoping for?

Yes we have been able to finance major home improvements and pay off expensive debts.

What could they have done better?

Christine could not have done anything better. She is a very good listener and always came back to us with updates and how she planned to solve any issues that happened. We would absolutely recommend Christine to friends and colleagues.

Christine's reply

Thank you for the review Mary, it was my pleasure to help you both.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Christine Tucker was my financial adviser in finding a competitive bridging loan and mortgage to buy a new property.

How has Christine Tucker helped you?

Christine Tucker fully understood my requirements and provided professional advice in evaluating various mortgages and bridging loans. She is always prompt and efficient in communicating updates.

Have you seen the outcome you were hoping for?

Yes, I bought a new property using Christine Tucker’s financial advice. I would not hesitate in strongly recommending her to other people.

Christine's reply

Thank you Gabriel, it was my pleasure!

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

pension transfer

How has Christine Tucker helped you?

she reviewed various options for my pension and recommended the appropriate fund for me

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing, all fully understood and well explained

Christine's reply

Thank you Grant

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I was approaching my selected retirement date and needed independent financial advice generally, on which retirement product to transfer my pensions to and advice on matters such as the appropriateness of flexible drawdown or uncrystallised funds pension lump sum (UFPLS) withdrawals in relation to my circumstances. In particular my pension had the benefit of a guarantee that if I transferred my pension to a retirement product on my selected retirement date only, no market value reduction would apply to the with profits element. The market value reduction was significant so it was crucial that the transfer took place on y selected retirement date. I was also advised by my pension provider that in any case it was not possible to transfer my pension without taking financial advice.

How has Christine Tucker helped you?

Christine is personable, knowledgeable and unbiased. Her advice is completely independent which is what I required. She took great care to understand my requirements and attitude to risk and then provided clear advice on what she considered was the appropriate way forward for me having regard to my circumstances.

Have you seen the outcome you were hoping for?

Yes absolutely. Christine ensured that my pension was transferred to a suitable and appropriate retirement product on my selected retirement date and as a consequence I was able to benefit from no market value reduction on my with profits element. I was out of the country on my selected retirement date but trusted christine to take the action required and she did. I would also add that the communication was very good and Christine was very approachable and always available on the telephone if necessary. This was something I always placed great emphasis on when I was advising clients in my professional life.

What could they have done better?

The service I received was excellent and value for money. Quite apart from the provision of advice itself there is a considerable amount of supporting work which by law financial advisers are required to carry out and provide for clients. I had researched fees for independent financial advice and had a figure in mind for what I considered was reasonable fee for this advice. The fee quoted was very close to this figure and perfectly acceptable. However, I think fees should form part of the discussions a little earlier in the process so that clients are not only clear on the service that is to be provided but also an estimate however provisional on how much it is going to cost them.

Christine's reply

Thank you for the review Paul, very much appreciated, it was my pleasure to act for you.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We were looking into a career change and to secure some long term investments.

How has Christine Tucker helped you?

Christine was able to demonstrate our approach to risk was consistent with our plans. She helped us to plan for both short and long term investment, have confidence in changing career and plan for our children’s security long term.

Have you seen the outcome you were hoping for?

Yes. Short term is a success and long term is planned.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I needed a small mortgage and Christine had been recommended to me by a friend that had previously used her.

How has Christine Tucker helped you?

Christine listened to all my requirements and found me a very good mortgage offer.

Have you seen the outcome you were hoping for?

Yes very much so. All done very quickly and efficiently.

What could they have done better?

I can honestly say that Christine could have not done any more than she did for my needs.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking to invest the lump sum I had received following my retirement in 2016.

How has Christine Tucker helped you?

We got Christine's contact from the Wallington Directory. We had a few meeting with Christine - she was very through, easy to follow and there was no force to do anything if we were not comfortable.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Christine is already doing everything - always ready to help .

Christine's reply

Thank you Smruti, its ,my pleasure!

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Christine Tucker helped you?

She was very professional and meticulous and supported me throughout with my mortgage application. She is very knowledgeable.

Have you seen the outcome you were hoping for?

Absolutely

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Remortgage of buy to let

How has Christine Tucker helped you?

Offered various solutions in an efficient manner.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I needed life cover for my family and needed advice in seeking policies.

How has Christine Tucker helped you?

Christine found the appropriate cover for me and help me through the application process.

Have you seen the outcome you were hoping for?

Yes, I now have cover after a difficult process with the insurance company.

Christine's reply

Thank you for the review Serge

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I have used Christine for over 7 years for all financial advice

How has Christine Tucker helped you?

As always Christine is always there with very good advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing so helpful as always

Christine's reply

You are welcome Bernie, thank you for the review.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

I needed a drawn down pension

How has Christine Tucker helped you?

By securing this type of pension for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Christine's reply

Thank you Bill for the review, much appreciated

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Nearly reaching 65 yrs old and wanting better security for my money.

How has Christine Tucker helped you?

By giving me the options that were open to me with my money.

Have you seen the outcome you were hoping for?

I have seen a steady increase in the value of my pension

What could they have done better?

I don't know

Christine's reply

Thanks Steve for the review, much appreciated.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Needed advice in several financial areas as I wanted to plan for the future

How has Christine Tucker helped you?

She met with me to go through what I was looking for and where I needed advice then Promptly got back in contact to follow up with our options. Her customer service is outstanding and she really goes out of her way to get you the best suited financial packages( insurance etc)

Have you seen the outcome you were hoping for?

Definitely, she has helped find me great deals which I have been very happy with and is always happy to answer any questions and keep you update and make changes if and when your situation changes.

Christine's reply

Thank you Ursula, its my pleasure.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

First time buyer and needed mortgage advice we could trust

How has Christine Tucker helped you?

She helped find a mortgage suitable to our needs, she kept us updated and supported us throughout. We really appreciated Christines knowledge and felt we were in safe hands at such an important time in our lives.

Have you seen the outcome you were hoping for?

Yes we were given a mortgage offer we were more than happy with.

What could they have done better?

From my experience nothing.

Christine's reply

Thank you Kelly

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Our mortgage was up for renewal and we wanted to know what our options were and also get more information about releasing equity and the implications of this.

How has Christine Tucker helped you?

Christine was incredibly friendly and helpful throughout. After getting to know our situation and requirements she searched the current market and was able to provide us with the available options that met our criteria, in addition to giving us the facts and figures relating to the potential equity release.

Have you seen the outcome you were hoping for?

Yes definitely. We were able to choose the option we felt was right for us and Christine really took the stress out of this process.

What could they have done better?

There really is nothing I could suggest.

Christine's reply

Thank you for the review. It was my pleasure to help you. All the best.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Taking a lump sum out of my pension for investment

How has Christine Tucker helped you?

Showed me investment options

Have you seen the outcome you were hoping for?

So far the outcome is proving on target

What could they have done better?

I am happy Christine did everything that was required

Christine's reply

Thank you for the review Nigel, very much appreciated. Yes I am committed to a long- term relationship with you and Nunzia.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I needed advice on how best to invest some money.

How has Christine Tucker helped you?

Christine gave me suitable advice in a way that was easy to understand.

Have you seen the outcome you were hoping for?

Yes, I am very happy with the outcome of the advice I was given.

What could they have done better?

Nothing.

Christine's reply

Thank you Barry, very kind of you.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Money from inheritance needing to be invested.

How has Christine Tucker helped you?

She went through options suitable for our age and circumstances. Christine explained the options excellently and thus we were able to make our decisions easily.

Have you seen the outcome you were hoping for?

Yes definitely - and more.

What could they have done better?

To date I cannot think of anything that could improve the service received.

Christine's reply

Thank you Julie, very much appreciated, its been my pleasure.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We were purchasing our first house

How has Christine Tucker helped you?

Christine made the entire process so much easier. She gave help and advice all hours of the day and we cannot recommend enough.

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

Nothing. She is the best of the best!

Christine's reply

Thank you Sophie, much appreciated.

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

My girlfriend and I were purchasing our first property and were looking for mortgage advice

How has Christine Tucker helped you?

Christine helped us find the right mortgage for us

Have you seen the outcome you were hoping for?

Yes. We were granted a mortgage for a our flat which met our needs perfectly

What could they have done better?

Nothing; Christine was brilliant throughout, staying in touch regularly and she was completely transparent about each step

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Initially I needed to assistanc with mortgages. We then looked a organising and consolidating my pensions and making sure I had appropriate health cover.

How has Christine Tucker helped you?

Christine helped me look at my finances and plan appropriately for the future.

Have you seen the outcome you were hoping for?

Definetly!

Review from verified client

April, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

My boyfriend and I bought our first flat together and needed help in finding the right mortgage to suit us.

How has Christine Tucker helped you?

She contacted a variety of providers and showed us the options available, plus advised us on which would be most suitable for us, taking into account our financial and personal situation.

Have you seen the outcome you were hoping for?

Yes- the mortgage is now open, as we have completed on our flat.

Review from verified client

March, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Obtaining a mortgage

How has Christine Tucker helped you?

Securing a mortgage offer for a house purchase

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Looking to buy a house

How has Christine Tucker helped you?

Christine helped us get together all the correct information so we could process our mortgage with no stress.

Have you seen the outcome you were hoping for?

Yes after the advice from Christine our mortgage was processed with no issues and we are in our lovely new home

What could they have done better?

We were very happy with every part of the service provided

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

We were making a house purchase and needed to understand our financial options.

How has Christine Tucker helped you?

Advised us on the best mortgage product for our circumstances and managed the entire application process.

Have you seen the outcome you were hoping for?

Yes and more.

What could they have done better?

Nothing could have been done better. 5 star service.

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

We needed a financial adviser who was able to assist with some historical credit rating issues.

How has Christine Tucker helped you?

She was able to provide quick and descriptive help in finding us a mortgage that fit our profile. Christine was always available by telephone or email, even outside the normal working hours. She went above and beyond.

Have you seen the outcome you were hoping for?

Christine was able to provide quick and efficient help in finding the best mortgage we could have hoped for. I would highly recommend Christine for her services.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Early retirement

How has Christine Tucker helped you?

Helped me understand my appitite for risk and how best to invest my Money

Have you seen the outcome you were hoping for?

Absolutely

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

To seek advice on investing Pension funds and redundancy payment.

How has Christine Tucker helped you?

Christine Tucker carried out an in depth review of my circumstances and finances and provided excellent investment advice.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Christine Tucker helped you?

She went through all of my pensions and sorted everything out.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Christine did a great job

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I left my regular salaried employment and became a director of a private company, so needed an independent adviser .

How has Christine Tucker helped you?

She has worked hard to evaluate my risk profile and settle my finances.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

equity release.

How has Christine Tucker helped you?

advice very good

Have you seen the outcome you were hoping for?

yes

What could they have done better?

none very good advice.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We had not had a mortgage for several years and needed personal advice rather than just and internet search.

How has Christine Tucker helped you?

She advised us on the options and the best deals available for us in our particular situation. She was always available, even "out of hours" when we had queries.

Have you seen the outcome you were hoping for?

Yes everything went very smoothly.

What could they have done better?

Difficult to say, we found Christine very easy to deal with and approachable - if we had needed to change anything we would have asked.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Christine Tucker helped you?

Helped us find the most suitable deal for both mortgage and life insurance.

Have you seen the outcome you were hoping for?

Excellent service and really pleased with the outcome.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Christine Tucker helped you?

Provided a ReMortgage solution

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Christine met my expectations

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I was buying my first property and required mortgage advice.

How has Christine Tucker helped you?

Christine was in touch throughout the process from beginning to end. She kept me updated with calls and e-mails so I was never left in the dark about what was happening. When the time came for a face to face meeting Christine arranged a time and location that was convenient for me and even called me to let me know she was on her way. Once Christine had found a mortgage provider for me she sat me down and went through the products they offered and how everything would work and she helped me decide which was the best term and rate to go for.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

In all honesty no. I don't think Christine could have done much more. I found her professional, engaging and personable. The little touches like calling up seeing how things were going whilst I was house hunting and then keeping in touch after I had purchased my house I thought set her above other advisers.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We were buying a flat. Christine advised us on mortgage and critical illness protection (life insurance).

How has Christine Tucker helped you?

Christine really made sure she understood our needs/goals and plans for the future. She took the time to talk us through everything and explained all the different options and respective implications.

Have you seen the outcome you were hoping for?

We felt that the products and services were tailored to our needs and felt very well advised by Christine.

What could they have done better?

I can't really think of anything - she went above and beyond for us!

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

First time buyers purchasing a one bedroom flat.

How has Christine Tucker helped you?

Christine not only helped us to secure a mortgage at a competitive rate but also went above and beyond her duty advising us on what was a very difficult and problematic purchase.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Christine couldn’t have been better. She is professional, knowledgeable, approachable and helpful in all areas concerning our purchase.

First impression from a user who is not yet a client

October, 2017

Overall

Please provide a brief comment about your experience with Christine

Great. Helpful. Glad I found her.

First impression from a user who is not yet a client

August, 2017

Overall

Please provide a brief comment about your experience with Christine

Christine listened to us well and asked preceptive questions in order to find out more details about our project. She gave us excellent advice as a result.

First impression from a user who is not yet a client

January, 2017

Overall

Please provide a brief comment about your experience with Christine

Christine was really easy to talk to and was helpful on the first call and the call after that.

Review from verified client

January, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Started my own business.

How has Christine Tucker helped you?

Helped me set up my initial Pension and insurances through HSBC and later helped me to transfer them to better managed accounts.

Have you seen the outcome you were hoping for?

Not yet, a bit too early to tell and the market is quite volatile at the moment.

What could they have done better?

Nothing I can think of, Christine was very thorough and very helpful in explaining everything.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We had a lump sum to invest and needed some guidance.

How has Christine Tucker helped you?

She provided a reasoned rationale of funds based on our risk profiles.

Have you seen the outcome you were hoping for?

Yes. A successful investment.

What could they have done better?

Nothing

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Was looking for buy-to-let mortgage.

How has Christine Tucker helped you?

She found the most appropriate mortgage for our needs.

Have you seen the outcome you were hoping for?

Yes we have.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Independent advice.

How has Christine Tucker helped you?

Found effective solution that I was looking for.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage.

How has Christine Tucker helped you?

Sorted out a great deal and life cover.

Have you seen the outcome you were hoping for?

Yes excellent monthly savings.

What could they have done better?

Nothing

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

We were unsure whether or not my partner and I would qualify for a mortgage because of our visa situation, my partner being Australian.

How has Christine Tucker helped you?

Christine was able to advise us and found an option for us to successfully apply for a mortgage.

Have you seen the outcome you were hoping for?

We moved into our house at the start of December!.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I wanted to consolidate some small pension funds.

How has Christine Tucker helped you?

She looked at all my pensions and then suggested what would be best. She helped me all the way through the process of starting a new fund and transferring the existing policies in. She explained it all simply which was good as I find pensions very confusing. I also discovered there were missing pension contributions from a former employer which became a major issue needing the involvement of the pensions ombudsman. Christine's support and advice with this was invaluable.

Have you seen the outcome you were hoping for?

Yes, My pension fund is now in one place with the exception of a small pension I have taken with a new employer since. It's much easier to know what I've got and the company she suggested I used have given a good return so far.

What could they have done better?

I can't fault anything.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Needed to find a Buy to Let Mortgage for a property I was letting.

How has Christine Tucker helped you?

Christine helped me to find the best mortgage for my needs.

Have you seen the outcome you were hoping for?

Yes I was very happy with the mortgage that was suggested by Christine.

What could they have done better?

There was nothing that Christine could have done to improve the situation.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Pension planning.

How has Christine Tucker helped you?

Christine reviewed my 3 pensions and advised on combining two of them into a new fund. The benefits were substantial and I am grateful to her for her sound advice given after a thorough search of the options. Christine's careful and considerate approach made her a pleasure to consult.

Have you seen the outcome you were hoping for?

The forecasts for my pensions under the new provider and considerably better than if I had not acted on Christine's advice. I am pleased with her professional guidance.

What could they have done better?

No need for improvement. Christine places great importance on good client relations.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

re-mortgage.

How has Christine Tucker helped you?

Christine basically took all the hard work out of our remortgage. She was knowledgeable and efficient in every aspect of the process.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

I really don't think she could have done more to be honest.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I have been a customer of HSBC BANK since 1976 ( then known as the Midland Bank ) . At some time in the 1990's Christine was assigned to my bank account as a personal adviser , should I have any queries with my account or questions regarding financing , pensions , mortgages etc she was on hand to answer any phone calls or arrange an appointment for me to visit her at the Bank should I need it . Having a direct dial telephone no. and a person dedicated to your account was invaluable . When ever I called on the rare occasion I noticed that Christine's attitude and friendly manner always put me at ease and any queries were always quickly dealt with .

How has Christine Tucker helped you?

My eldest son was born in 1984 . Throughout her pregnancy my wife had a difficult time carrying the baby and suffered from a hormone in balance which went on to manifest its self in the form of chronic depression after the baby was born . This condition lasted over 10 years and resulted in often having to take time off work to care for her and our daughter . I was self employed at the time and due to my absence from work the bills and debts started to build up . Unknowing to me my wife had also amassed a lot of arrears on home shopping catalogues and credit cards . I was in a total financial mess , my wife had been admitted to a rehabilitation centre because I couldnt care for her at home any longer and my world was going down the drain . As a last resort I contacted Christine at the bank and tried to explain my predicament eventually breaking down in tears . Christine was very sympathetic and calm and told me to come into the bank with all my paperwork etc asap . What followed was without doubt beyond her Job description , she managed to contact all my creditors and arrange a payment method and arrangements to settle some of the debt leaving me to care for my wife and children . Her professionalism and knowledge of being able to deal with my problems was beyond any of my expectations . My wife came home from rehab after 4 months and made a complete recovery . From that period onwards we got our life back on track and now after some 20 years I have retired , we have four wonderful children , three grandchildren and life is good . Since that time Christine has proved to be a first class financial advisor in all aspects of monetary planning and I have no reservations in recommending her to anybody . I used Christine just over a year ago to arrange a small remortgage on our property and as usual it all went through without a hitch .

Have you seen the outcome you were hoping for?

Yes , without any doubts . Everything that was planned came good .

What could they have done better?

I have tried to think of any chinks in her Armour but there just isnt any . I used several financial advisors prior to meeting Christine , particularly our first mortgage and endowment which was linked to a pension and arranged by a "" Qualified Legal and General advisor " . On one occasion During a financial review at the Bank the contents of this Mortgage / endownment was highlighted by Christine . Her advice was simply that we should consider seeing one of their mortgage advisors at some time to re-evaluate the product due to very poor and little growth with the endownment , she applied no pressure in wanting to change the mortgage herself , the end result being that we did remortgage with HSBC and saved a lot of money in the next few years .

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I was looking for advice on various financial pots and how they may be used to obtain the best pension etc.

How has Christine Tucker helped you?

She listened and helped clarify various options.

Have you seen the outcome you were hoping for?

I have started to get things sorted and expect to get the outcome I am hoping for in the future,when I will almost certainly be contacting Christine again to help put into place options she has suggested.

What could they have done better?

Nothing really .

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

I had various pension funds and I was not getting the service I wanted from all of these.

How has Christine Tucker helped you?

Christine was able to listen to my needs and provide me with a much better service, taking account of the level of risk I felt comfortable with.

Have you seen the outcome you were hoping for?

It's still early days, but I am glad that I seeked Christine's help and so far, everything is looking fine.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Bereavement and house sale.

How has Christine Tucker helped you?

She helped with detailed advice on investment and financial planning.

Have you seen the outcome you were hoping for?

Yes - very satisfied with outcome.

What could they have done better?

I was very happy with time and service provided.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Reviewing my pension plans- poor performance of funds needed sound advice and guidance.

How has Christine Tucker helped you?

Looked at my objectives and degree of exposure to risk and advised accordingly.

Have you seen the outcome you were hoping for?

Yes without question.

What could they have done better?

very happy so no need for any further comment.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

We were looking for a Financial Adviser to perform a complete review of our finances. House Move, Renewal of insurance policies, pension and savings review, Auto enrollment for our business.

How has Christine Tucker helped you?

We told Christine what we wanted to achieve and she gave us clear advise and discussed the options available to us in a non jargon fashion. We never felt rushed or pushed, Christine answered all our questions and we came away with a full revamp of all our finances and a new home!.

Have you seen the outcome you were hoping for?

Our situation was difficult and Christine worked very hard to get our mortgage within the timescales we required to complete. We were absolutely confident in the product recommendations she gave us, all suited our needs.

What could they have done better?

Actually there isn't anything that we would have wanted Christine to do differently - she isn't pushy, like some Advisers we have previously used you don't feel pressurized into taking out various products. We felt that we trusted Christine which for us was very important when making such important decisions.

Review from verified client

December, 2016

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice and life insurance.

How has Christine Tucker helped you?

She took all of our worries away about getting a good mortgage deal for a great price.

Have you seen the outcome you were hoping for?

Yes. Everything was put into place for us with no problems.

What could they have done better?

I had no problem with Christine. She helped us no end. Couldn't fault her.