Reviewed for

Insurance and Protection ( 12 )

Mortgages ( 27 )

Pensions ( 26 )

Equity Release ( 15 )

Retirement income (annuities, drawdown) ( 15 )

Auto Enrolment ( 9 )

Investments and Savings ( 72 )

Pension Transfers - Non Specialist ( 6 )

Inheritance Planning ( 10 )

Long Term Care ( 2 )

Pension Transfers - Specialist ( 5 )

Financial Planning ( 18 )

Financial Mentoring ( 2 )

Reviewers' assets

£500k+ ( 7 )

£200k - £500k ( 9 )

£100k - £200k ( 8 )

£50k - 100k ( 5 )

Up to £50k ( 16 )

Client reviews

First impression from a user who is not yet a client

March, 2024

Overall

Please provide a brief comment about your experience with Karen

Great initial telephone consultation with practical straight forward advice.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Further help with finaccial planning as we retire from work

First impression from a user who is not yet a client

December, 2023

Overall

Please provide a brief comment about your experience with Karen

So far so good. As with all these things it is too soon to make any valid assessments good or bad. This type of request is overkill at this stage and cannot be valuable as a judgement

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

She has made sure I am still getting maximum return on my investments.

Repeat review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

She keeps on top of my planning and makes it easy

Repeat review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Dorset

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

I have confidence that should I need help and advice Karen will always respond with professionalism and patience.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

To release equity from my property to finance 'big life adventures'!!

How has Karen Cooper helped you?

Karen has been advising me for more than 15 years; she understands my circumstances and aspirations. She is able to source solutions effectively and efficiently.

Have you seen the outcome you were hoping for?

Yes!! I wish I'd done it earlier!!

What could they have done better?

Nothing.

Repeat review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Planning for future with pension and savings

Repeat review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My late husband benefitted from Karen's father's financial advice for many years, so l was fortunate to be able to continue with Karen at the time she joined the business.

How has Karen Cooper helped you?

Peace of mind with my investments and knowing l can get trusted advice at any time.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No improvements necessary

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

A desire to get myself in a position where I could retire at 50.

How has Karen Cooper helped you?

Karen has helped me to gain confidence that I could retire from mainstream corporate life

Have you seen the outcome you were hoping for?

Yes

Repeat review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

No direct need but we keep in touch

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Getting to the age

How has Karen Cooper helped you?

Karen has a straightforward easy approach to planning and knowledgable with pensions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

September, 2023

Overall

Service

Value

Advice

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I was overwhelmed by the various procedures for managing my finances, I needed help! I really had no idea how best to get the most out of my money (where to invest etc)

How has Karen Cooper helped you?

Karen has made everything much clearer and has put my finances in a situation I can understand.

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing. Just carry on as they do at the moment. That will suit me fine.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Feedback on an internet search.

How has Karen Cooper helped you?

Initially with a mortgage but later, when I was able to clear my mortgage, with investments.

Have you seen the outcome you were hoping for?

Yes. Investment portfolio and level of risk were within my accepted limits.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

No

How has Karen Cooper helped you?

She advised me on finding estate planning services through a local solicitor specialist. She manages the trust portfolio and my own investment package.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in West Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I inherited some money and wanted some advice as to how to invest it.

How has Karen Cooper helped you?

She has recommended investments that have given me an additional monthly income.

Have you seen the outcome you were hoping for?

Yes, I have been very happy with the outcome. I have a regular income from my investments but the original capital has pretty much remained the same.

What could they have done better?

Nothing. I am happy with the service.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Recently retired & looking for long term growth in our savings & investments

How has Karen Cooper helped you?

Comprehensive review of our finances and succinct advice given to meet our longer term objectives.

Have you seen the outcome you were hoping for?

Not yet

What could they have done better?

Everything was done efficiently & any queries we had were dealt with quickly.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I am about to retire, and also to receive an inheritance

How has Karen Cooper helped you?

She has been clear and authoritative in her advice

Have you seen the outcome you were hoping for?

I have

What could they have done better?

Nothing really

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Looking for financial and pension planning

How has Karen Cooper helped you?

Has found the right products for my needs

Have you seen the outcome you were hoping for?

Yes

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Monetary

How has Karen Cooper helped you?

Sound advice

Have you seen the outcome you were hoping for?

Not yet

What could they have done better?

Nothing

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Loan on a property

How has Karen Cooper helped you?

She has been incredible and sorted everything out that I needed

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Future planning

How has Karen Cooper helped you?

Karen worked with us to gain a clear understanding of what we were looking to achieve. Karen and her team provided us with clear information regarding products and most importantly Karen gave us her time and patience as we worked towards completion.

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Nothing. From start to finish the process was seamless and handled in an extremely professional yet personable, friendly way.

First impression from a user who is not yet a client

December, 2022

Overall

Please provide a brief comment about your experience with Karen

Nice lady.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

To make sure I got the best return for my money.

How has Karen Cooper helped you?

Really great advice and guidance.

Have you seen the outcome you were hoping for?

Yes my investments have grown.

What could they have done better?

A1 as always, nothing to improve for me.

Repeat review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Transferring savings ot my current account

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Getting to a certain age I wanted advise on how to plan

How has Karen Cooper helped you?

She has reviewed and advised set up my pension she also helped my mum with her equity release

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing she is brilliant

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

On the recommendation of my father- in - law after the death of my husband and in need of help and advice with investments.

How has Karen Cooper helped you?

Karen has looked after my finances now for many years and she has always made me feel that my investments are sensible and safe.

Have you seen the outcome you were hoping for?

Yes… I’m not good at taking risks and with Karen’s advice I have an income and my investments have brought in moderate but secure interest.

What could they have done better?

I am satisfied that I receive good service whenever I have requested financial advice. A personal and friendly service.

Repeat review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Pension and savings advice

Repeat review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Karen had helped with numerous of things such as home insurance, ISAs and Pensions. Karen has always been helpful and explained things to me in a clear and understanding way.

Repeat review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

.

Repeat review from verified client

October, 2022

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Sending latest financial updates that could help me

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Increasing an existing lifetime mortgage.

How has Karen Cooper helped you?

The existing lifetime mortgage could not be increased, Karen organised the closure on very favourable terms and the setting up of a lifetime mortgage with a new provider, on very favourable terms.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I have engaged Karen for a number of years. Her services are excellent.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Needed professional advice

How has Karen Cooper helped you?

Recommended best investments for my circumstances.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Always satisfied

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I needed expert financial advice regarding my pensions and savings.

How has Karen Cooper helped you?

Karen appraised my current financial circumstances, along with the best level of risk for myself and designed the most suitable way forward. Karen explained it in terms that I could understand and feel confident with.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

A need for financial planning

How has Karen Cooper helped you?

In every aspect of my financial concerns for planning for my future

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Repeat review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Karen is always there, and always accessible. Nothing is too much trouble. She is always very friendly and reassuring.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I wanted help with my savings. I had a lot of cash in my accounts and wanted to put it somewhere safe but with opportunity for a good return. My neighbour recommended Karen.

How has Karen Cooper helped you?

Karen has recommended an ISA and investment bond, both of which have performed very well so far. She warned me about volatility and reassured me when values went down during covid. She is always available when I phone and helps with all of my paperwork.

Have you seen the outcome you were hoping for?

Yes, Karen is very good.

What could they have done better?

Nothing.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I wanted someone to look over my pension income and savings.

How has Karen Cooper helped you?

Karen has reviewed all my income from various pensions and annuities. She has reviewed my savings and recommended suitable investments. Karen reviews all my paperwork and helps to complete any relevant forms. Nothing is ever too much trouble.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. Karen and her team are fantastic.

First impression from a user who is not yet a client

August, 2022

Overall

Please provide a brief comment about your experience with Karen

Karen was well informed and seems to offer a great service. My only question is whether it makes sense for me at present given that my company pension is with a company she doesn’t work with.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Karen has been our Financial Advisor for a decade or more. When my husband passed away three years ago, she was the person that I knew would give me the support and financial advice that I needed at this tragic time in my life.

How has Karen Cooper helped you?

Karen has given me the confidence that I need to become an Investor in my own right, now that I am a Widow.

Have you seen the outcome you were hoping for?

Yes I have. Undoubtedly.

What could they have done better?

Nothing

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

A complex situation mid-divorce with existing marital property and an urgent need to purchase another.

How has Karen Cooper helped you?

Karen was amazing in explaining in plain English what options might be available, offering practical support and clearly with many years of experience, I could trust her completely. She acted with urgency when I needed to move at pace and was a great support to have, taking the headache of navigating mortgage products and applications with a complicated set of circumstances and making it doable.

Have you seen the outcome you were hoping for?

Absolutely - she has enabled me to achieve my goal of purchasing a new property.

What could they have done better?

None

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

As before, always approachable and informative.

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

She has continued to check that I have the best outcomes for my investments.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Needed all my pensions in 1 place, could not mange this alone, needed advice for further investment.

How has Karen Cooper helped you?

By working with Karen, we have made everything much easier to understand and have access to.

Have you seen the outcome you were hoping for?

Yes. Everything is now stable and accessible should I require it.

What could they have done better?

Nothing, help was very useful and other advisors were not as helpful.

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Karen has helped me to top-up my investments and reviewed all my other policies to make sure they're still appropriate.

Repeat review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Karen helps us regularly as our financial situation changes lately we are focusing on retirement planning

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Buying my first home

How has Karen Cooper helped you?

Karen found us a suitable mortgage and made the whole process so easy for us

Have you seen the outcome you were hoping for?

Yes we are in our new home and very happy! Karen has also advised on my savings options and helping me plan for the future

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Surrey

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Karen explains the paperwork that I receive

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Carried out the transfer of our funds from Hargreaves Lansdown and helped us to claim compensation from them due to their incompetence when dealing with the transfers. Karen recommended various funds to us and we have been very pleased with their performance. Any questions for information have been dealt with promptly and efficiently. Our recent annual review was interesting and food for thought and helpful as usual.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I needed independent expert advice on Equity Release

How has Karen Cooper helped you?

She gave me a broad view of the the options and then advice tailored to my circumstances.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don't know, the outcome was exactly what I hoped for.

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Karen has continued to help with my finances and provide reassuring support during the difficult time of the pandemic. She knows exactly what she is doing and is always calm and confident.

First impression from a user who is not yet a client

September, 2021

Overall

Please provide a brief comment about your experience with Karen

Everything explained clearly and concisely with Graphs & Pie Charts which helped a great deal

First impression from a user who is not yet a client

April, 2021

Overall

Please provide a brief comment about your experience with Karen

Excellent presentation. Karen spoke clearly and it was easy to understand what our options are for the future Karen gave us confidence in her IFA professional services.

Repeat review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

regularly updated

Repeat review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

In these uncertain times I still consider Karen to be a safe pair of hands. She has never let me down and always given me good advice.

Karen's reply

thanks as always for your kind words and support - stay safe x

Repeat review from verified client

November, 2020

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Great, keeps me up to date but not inundated with updates meaning they are meanigful

Repeat review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

She keeps me up to date with all that is going on in the financial world. I know she is always 'on the case' and I have every confidence in her advice.

Repeat review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Efficiently keep me updated of all developments with my investment and the general financial markets during the current issues

Repeat review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Over many years we've always had complete faith that Karen Cooper endeavours to fully understand our particular financial circumstances and our attitude to risks, etc. We have an annual review which is helpful, but often contact Karen throughtout the year with other queries or for advice. We feel we get good value for money, as Karen helps us find products we wouldn't have discovered ourselves.

Repeat review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

She has made sure my money is still in the most appropriate account.

Repeat review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Surrey

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

She has been there to reassure me

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Death of my husband

How has Karen Cooper helped you?

She advised me on how to best make my money and inheritance from my late husband work for me needs now and with tax advice and inheritance for my family in the future.

Have you seen the outcome you were hoping for?

I feel more in control of everything as my husband used to deal with everything and I was lost.

What could they have done better?

Nothing for now. She’s been brilliant.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Money to invest after a house sale

How has Karen Cooper helped you?

Gave me great advice with investing in a very tax efficient way and a mortgage

Have you seen the outcome you were hoping for?

Definitely - my investments are growing well and she helped me release some equity when I needed it

What could they have done better?

At this stage nothing but I will be seeking advice for future estate planning

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Dissatisfied with current provider (Hargreaves Lansdown)

How has Karen Cooper helped you?

Gave us advice tailored to our requirements very approachable and thorough. Her staff are extremely competent.

Have you seen the outcome you were hoping for?

Too early to tell but so far so good

What could they have done better?

We cant think of anything that could have been done better.

Repeat review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

Karen is always there for me. I feel totally confident that she is making the best choices for me. I sometimes find finance confusing so it is great to know Karen is always on top of things.

Karen's reply

thank you so much for taking the time to review - we love working with you too and thank you for your long standing support, stay safe.

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with Karen

It was good. I received her phone call the very next day. She was very clear and gave great advice.

Repeat review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Devon

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

She has provided reassurance about my finances during this Covid 19 financial crisis.

First impression from a user who is not yet a client

March, 2020

Overall

Please provide a brief comment about your experience with Karen

I have only seen Karen for her initial free consultation where she was very thorough and professional leaving me confident that here services will support me and my wife's finances for the future.

Repeat review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Somerset

This review is a follow-up review from a client who left a review previously.

How has Karen Cooper helped you since your last review?

She is always available and happy to talk.

First impression from a user who is not yet a client

January, 2020

Overall

Please provide a brief comment about your experience with Karen

Karen has been brilliant in helping me with an Equity Release problem. Karen is extremely efficient and very friendly, she explains everything in detail so that I was able to understand clearly. I would recommend her to anyone who was needing financial advice.

Karen's reply

Thank you Grace for your kind words - it has been an absolute pleasure working with you, kind regards Karen

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Inherited money and also had a child for whom we needed advice about long term savings

How has Karen Cooper helped you?

Very positive and easy to understand advice and invested wisely

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I can’t think of anything

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

We were unsure of our options

How has Karen Cooper helped you?

She told us of various avenues open to us

Have you seen the outcome you were hoping for?

Yes

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

To arrange the equity release.

How has Karen Cooper helped you?

Arranged it very well especially as there was an initial problem about the house.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing