Reviewed for

Mortgages ( 1 )

Pensions ( 22 )

Retirement income (annuities, drawdown) ( 10 )

Investments and Savings ( 2 )

Pension Transfers - Non Specialist ( 3 )

Pension Transfers - Specialist ( 10 )

Reviewers' assets

£500k+ ( 1 )

£200k - £500k ( 5 )

£100k - £200k ( 4 )

£50k - 100k ( 2 )

Up to £50k ( 5 )

Client reviews

First impression from a user who is not yet a client

July, 2023

Overall

Please provide a brief comment about your experience with Alun

Thorough and very knowledeable, Alan has given me great advice on how to move on with my financial planning...and all for free while on the phone. I highly reccomend him

Repeat review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Aberdeenshire

This review is a follow-up review from a client who left a review previously.

How has Alun Webster helped you since your last review?

Reviewing my overseas international retirement pot and awaiting final review and recommendations.

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has Alun Webster helped you since your last review?

A supportive and helpful presence

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has Alun Webster helped you since your last review?

Have transferred another couple of small pensions - very smooth once again. PLUS am happy with the investment return they have achieved for me so far.

First impression from a user who is not yet a client

June, 2021

Overall

Please provide a brief comment about your experience with Alun

Alun was very friendly and helpful and clear with the steps involved.

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with Alun

I was pleased at how personable and responsive Alun was to all my questions and queries. He called promptly, I didn't feel hurried or harried by the conversation. Alun was clear, patient and very professional. I've decided to go ahead and explore projections with Alun and gain insights for my investment/pension requirements going forward. The conversation and indicative projections are all provided free of charge, which is really helpful. Alun was friendly, clear on charges and how he felt he may be able to assist. I'm looking forward to exploring this further.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Needed pension sorted

How has Alun Webster helped you?

Helped transfer pension

Have you seen the outcome you were hoping for?

Almost

What could they have done better?

Nothing

Repeat review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Aberdeenshire

This review is a follow-up review from a client who left a review previously.

How has Alun Webster helped you since your last review?

My pensions have now been combined and am now getting a regular monthly pension income.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

To procced with receiving benefits from a final salary pension scheme

How has Alun Webster helped you?

Went through all the options positives and negative in an easy to understand format followed by a thoroughly detailed suitability report.

Have you seen the outcome you were hoping for?

Yes I have received the tax free lump sum entitlements with the remaining funds in a separate income drawdown account

What could they have done better?

would have appreciated face to face contact to discuss in detail but of course not available due to covid

Repeat review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Shropshire

This review is a follow-up review from a client who left a review previously.

How has Alun Webster helped you since your last review?

During an uncertain year Alun has kept me up to date with all aspects affecting my investment.

First impression from a user who is not yet a client

November, 2020

Overall

Please provide a brief comment about your experience with Alun

Alum was knowledgeable and prepared to suggest options with a view to achieving my goals.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Pension transfer

How has Alun Webster helped you?

Supportive in updating me, providing details and explanations of the process of transfer, and many other aspects of the process besides.

Have you seen the outcome you were hoping for?

Yes, the outcome has exceeded my hopes and expectations

What could they have done better?

Nothing really was lacking, so I'm very satisfied with the service.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I am approaching age 55 and wanted to consolidate a number of pensions I had from various employments. I also wanted to release my tax-free cash to help with a property purchase.

How has Alun Webster helped you?

Alun was quick in responding to my enquiry, listened to what I was trying to achieve, understood that and helped me on my way. Pensions are a minefield with a myriad of paperwork involved, but Alun and his colleagues were with me every step of the way.

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

To be honest - nothing, everything went very smoothly.

Repeat review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Angus

This review is a follow-up review from a client who left a review previously.

How has Alun Webster helped you since your last review?

Kept me up to date and always there to answer my questions.

First impression from a user who is not yet a client

April, 2020

Overall

Please provide a brief comment about your experience with Alun

Very professional, clear and supportive

First impression from a user who is not yet a client

April, 2020

Overall

Please provide a brief comment about your experience with Alun

He has been able to give me a different perspective on my pension options which we are busy working this through

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Perthshire

What were the circumstances that caused you to initially look for an adviser?

Transfer of defined benefit pension due to personal circumstances

How has Alun Webster helped you?

Provided a workable solution

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing more

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

I needed to draw enough from my pension to pay off my mortgage.

How has Alun Webster helped you?

Alum advised me on the best route for me to take considering my circumstances.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

They did a first class lob so I could think of anything they could have done better.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Aberdeenshire

What were the circumstances that caused you to initially look for an adviser?

I had 3 different pots and wanted to combine and was confused by all the variations available and needed sound advice on what option was best for my circumstances.

How has Alun Webster helped you?

He reviewed all of my funds and provided sound advice on how best to combine and invest providing and agreed monthly income To meet my needs

Have you seen the outcome you were hoping for?

A little early as it has only been a couple of months since the transfer of my funds to see how good the investment made has progressed.

What could they have done better?

I was a little confused with the financial language and acronyms used. As a layman it would have been beneficial for me to have been given a layman’s overview to understand what it all meant.

First impression from a user who is not yet a client

December, 2019

Overall

Please provide a brief comment about your experience with Alun

Alun was punctual. He made the financial review clear and beneficial. The advice given was sound and the followup email had all the items discussed with helpful links to expand on knowledge and get more information. Action points were clear and an initial plan was made available. The fees were the only issue for not continuing to the receive the service.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Aberdeenshire

What were the circumstances that caused you to initially look for an adviser?

I was looking at early retirement and needed advice on how to combine a couple of pension pots to provide required income.

How has Alun Webster helped you?

Alun reviewed my pensions and provided guidance and advice on the best option based on my circumstances.

Have you seen the outcome you were hoping for?

To date yes. My pensions have just been combined and released. A little early to see if expected fund growth is achieved.

What could they have done better?

During the process I was a little confused as to what some of the pension jargon meant. Possibly explained in layman terms, would have helped.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Required advice for the transfer of my final salary pension

How has Alun Webster helped you?

Alun supplied all the information and figures i required

Have you seen the outcome you were hoping for?

Yes all good. it took longer than i expected, but Alun reassured me this was quite normal and was always there at the end of the phone or email to answer any questions I had.

What could they have done better?

I was happy with everything and feel he did everything possible for me. The main thing for me was he was always available to answer any questions I had, which when dealing with pensions, I feel is very important. Would definitely Recommend Alun at Audley Asset Management

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Angus

What were the circumstances that caused you to initially look for an adviser?

Received a transfer value from my pension provider

How has Alun Webster helped you?

He did all the paperwork checked with the provider and basically did it all.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing was great from start to finish

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

To amalgamate pensions for best return.

How has Alun Webster helped you?

Gave me well documented options with explained advice.

Have you seen the outcome you were hoping for?

In process now

What could they have done better?

You can’t ask for more than good sound advice and I believe I got it.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

For legal purposes, In order to transfer my private pension into a SIPP I needed to obtain financial advice first .

How has Alun Webster helped you?

Alun guided through the process and options available and all the implications of each one in a very professional manner.

Have you seen the outcome you were hoping for?

Yes, although this has taken longer than expected. This has no bearing on the quality of the advice given.

What could they have done better?

Nothing, very professional

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Potential retirement and possible transfer of final salary pension

How has Alun Webster helped you?

We discussed final salary pension and he provided advice on different options open to me

Have you seen the outcome you were hoping for?

Yes pension pot moved

What could they have done better?

Perfectly satisfied with service Alun provided

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Angus

What were the circumstances that caused you to initially look for an adviser?

5 years from official retiral and required much needed advice with the 5 pensions I had

How has Alun Webster helped you?

The multiple phone calls I had with Alun were initially based around him understanding my requirements, he then took this on-board and tailored a suitable plan to accommodate my needs

Have you seen the outcome you were hoping for?

This was just a recent transfer for 3 of my existing pensions, so currently have not seen any positive developments

What could they have done better?

I was very impressed with Aluns knowledge, professionalism and understanding of the pension system, so see cant see any areas for improvement

Review from verified client

May, 2019

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

II was made redundant in 2018 and needed to take my pension out of the current provider

How has Alun Webster helped you?

He advised me to which company that he felt would do the best return for me

Have you seen the outcome you were hoping for?

Its early days yet not been in for a year

What could they have done better?

nothing

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Selling my Business and retiring

How has Alun Webster helped you?

Alun greatly helped me with Pension Advice and investments

Have you seen the outcome you were hoping for?

Yes, he has given me excellent advice and he is always prompt in replying and very efficient and personable

What could they have done better?

I have always been happy with all aspects of his service

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Merseyside

What were the circumstances that caused you to initially look for an adviser?

I was looking to take early benefits from a defined benefits pension scheme

How has Alun Webster helped you?

Provided forecasts and comparisons for the flexi drawdown against the defined benefits scheme

Have you seen the outcome you were hoping for?

Yes. The 25% tax free payment has given me immediate financial benefits, whilst investing the remaining 75%

What could they have done better?

I feel the advice provided was as good as could be, given that I had another defined benefit scheme which he advised I should leave untouched

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Manchester

What were the circumstances that caused you to initially look for an adviser?

Could not get help from anywhere else

How has Alun Webster helped you?

He understood what I needed

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing - he was brilliant

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

I needed to decide the best pension plan to suit my circumstances.

How has Alun Webster helped you?

Alun pointed reviewed my situation and gave me options which we then discussed to decide on the best course of action.

Have you seen the outcome you were hoping for?

All is going to plan.

What could they have done better?

All documentation was very clear and useful. Alun went over everything clearly to ensure that it was understood.

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

A legal requirement for Financial Advice for SIPPs

How has Alun Webster helped you?

He completed the legal documents to enable me to transfer my work pensions to a SIPP

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No - he did what was required very efficiently

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Pension tranfer

How has Alun Webster helped you?

Relevant information and expert advice.

Have you seen the outcome you were hoping for?

It has only been a few months but all is on tract.

What could they have done better?

No, can't praise high enough. Time was made to speak for whatever reason. Always kept in touch by phone and email. Highly recommended.