Reviewed for
Insurance and Protection ( 1 )
Mortgages ( 11 )
Pensions ( 6 )
Retirement income (annuities, drawdown) ( 1 )
Investments and Savings ( 6 )
Pension Transfers - Non Specialist ( 1 )
Inheritance Planning ( 1 )
Long Term Care ( 1 )
Pension Transfers - Specialist ( 1 )
Financial Planning ( 4 )
Financial Mentoring ( 1 )
Financial Coaching ( 1 )
Reviewers' assets
£500k+ ( 1 )
£200k - £500k ( 1 )
£100k - £200k ( 1 )
£50k - 100k ( 1 )
Up to £50k ( 6 )
Client reviews
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
Bereavement
How has Matthew Freemantle helped you?
Sorted my finances
Have you seen the outcome you were hoping for?
Yes
Matthew's reply
Thank you for your fantastic review. I aim to give my clients complete satisfaction and do all that I can to help them with their objectives.
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
To release money from stocks and shares
How has Matthew Freemantle helped you?
Yes very good advice
Have you seen the outcome you were hoping for?
Still waiting for money to drop in my bank
What could they have done better?
Nothing his advice has always been spot on
Matthew's reply
Thank you for your review. I always aim to deliver full satisfaction to my clients.
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
Review of pension
How has Matthew Freemantle helped you?
Went through how it was working
Have you seen the outcome you were hoping for?
Pension not matured, but matthew went through it with me how it was working and was still in the best place for it
Matthew's reply
Many thanks for your review. I always aim to deliver fantastic service to my clients and new prospects. All the best.
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
I wanted to draw down funds from my pension. I have been a client of Prosser Knowles for some considerable years and always had excellent service
How has Matthew Freemantle helped you?
Matthew has gone above and beyond when we had a problem last week. Nothing too much trouble
Have you seen the outcome you were hoping for?
Yes, thanks to Matthews input, all is resolved.
What could they have done better?
Nothing
Matthew's reply
Thank you for leaving me a review. I strive to go above and beyond when dealing with my clients or new prospects.
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
I was looking to re mortgage at a tricky time in the market.
How has Matthew Freemantle helped you?
Matthew helped me with some great advice and got me a good deal on my new mortgage.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing Matthew was great from start to finish.
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
i required help with my private pension and a frozen workplace pension
How has Matthew Freemantle helped you?
he has guided me from start through to completion on purchasing the correct products for me. we have formed a great relationship and i will seek his advice for future requirements.
Have you seen the outcome you were hoping for?
yes
What could they have done better?
nothing
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
I needed one for running my personal pension plan.
How has Matthew Freemantle helped you?
He's given straight forward, informed advice on a clear, understandable manner.
Have you seen the outcome you were hoping for?
It's as good as I expect in this current economic climate.
What could they have done better?
It could be free?!! Joking!
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
I was required as a POA to handle my sister’s inheritance.
How has Matthew Freemantle helped you?
He gave me advice as to the best place to put the money in order to get the best return on the investment and still have access to it to pay for care and expenses.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
Requesting a mortgage
How has Matthew Freemantle helped you?
He’s got us the best deal for our mortgage.
Have you seen the outcome you were hoping for?
Yes, great responsive and thorough service
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
I had never done a mortgage application before therefore needed some guidance and advise on where to start and what was needed for a mortgage
How has Matthew Freemantle helped you?
Matt was extremely helpful in securing our mortgage offer and I wouldn’t have known where to start without his help.
Have you seen the outcome you were hoping for?
Yes, we received our mortgage offer to value we needed
What could they have done better?
Nothing
Matthew's reply
Hi Lucy Thank you for leaving me this feedback. My aim is always to leave clients feeling satisfied. I'm really happy that I've helped you get your first property. I wish you all the best in your new house. Kind regards Matt
First impression from a user who is not yet a client
March, 2023
Overall
Please provide a brief comment about your experience with Matthew
Matthew is extremely approachable, he is polite and listens to my needs and requirements.
Review from verified client
February, 2023
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
I was looking for a remortgage and had used this company previously and referred a number of friends over the years.
How has Matthew Freemantle helped you?
Matthew quickly identified a range of options and gave me the quality advice that allowed me to make an informed judgement. He then maintained contact and kept me informed of developments at each stage of the process.
Have you seen the outcome you were hoping for?
Definitely and I will continue to refer anyone that I know that needs advice.
What could they have done better?
I was extremely happy with the outcome - so, nothing.
Review from verified client
February, 2023
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
Our fixed term mortgage had come to it's end
How has Matthew Freemantle helped you?
Matthew did an excellent job finding us a decent mortgage rate during the recent time when rates were spiralling out of controll. Very much appreciated his efforts.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Review from verified client
February, 2023
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
To transfer premium bonds
How has Matthew Freemantle helped you?
Given me extremely useful advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
February, 2023
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Matthew Freemantle helped you?
Friendly and efficient. Kept in contact and ensured I completed all relevant documentation within timescales.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Completely happy
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
Mortgage
How has Matthew Freemantle helped you?
With a mortgage
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
Looking for the best mortgage deal
How has Matthew Freemantle helped you?
He has gone through options after researching what I am looking for and my current and expected future situation and plans.
Have you seen the outcome you were hoping for?
Yes. I have a good deal on a mortgage
What could they have done better?
Nothing
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
Money inherited
How has Matthew Freemantle helped you?
Provided financial advise about how to invest a reasonably large sum of money along with Leighton Parkes
Have you seen the outcome you were hoping for?
Not as yet as the investment is long term
What could they have done better?
Nothing that I can think of, both Matt and Leighton were most helpful and provided guidance
First impression from a user who is not yet a client
October, 2022
Overall
Please provide a brief comment about your experience with Matthew
Matthew was very thorough and professional outlining all the options we had for our upcoming re-mortgage. Glad I took his advice !
Review from verified client
September, 2022
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
Needed to review current pensions in place Review life insurance Mortgage fixed deal
How has Matthew Freemantle helped you?
Reviewed current fixed rate details and advised us to fix with our current provider Reviewed life ins and critical illness cover and we have a competitive policy at present Review current pensions in place
Have you seen the outcome you were hoping for?
Yes, very helpful. Did not try and sell Us new policy as ours was already competitive. Appreciated that very much
What could they have done better?
Nothing really
Review from verified client
August, 2022
Overall
Advice
Service
Value
Based in Worcestershire
What were the circumstances that caused you to initially look for an adviser?
Re fiancé of a property
How has Matthew Freemantle helped you?
He help to quickly sort the funding
Have you seen the outcome you were hoping for?
Yes
Review from verified client
June, 2022
Overall
Advice
Service
Value
Based in Swansea
What were the circumstances that caused you to initially look for an adviser?
Mortgage advice
How has Matthew Freemantle helped you?
Helped every step of the way and gave advice out of the scope of just the mortgage
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Stronger timeline of plans and events for ease of mind