Matthew Freemantle

What were the circumstances that caused you to initially look for an adviser?

Initially we were looking at savings and mortgages. This led to planning for retirement

How has Matthew Freemantle helped you?

Matthew has always been very friendly and approachable. He listened to our needs and offered advice and suggestions when we needed it.

Have you seen the outcome you were hoping for?

Yes we have.

What could they have done better?

We found him very good, so nothing more he could have done.

Please provide a brief comment about your experience with Matthew

Matthew visited us to discuss financial matters. He was friendly and gave comprehensive sound advice, making us feel comfortable by taking an interest, relating our circumstances to his own.

Please provide a brief comment about your experience with Matthew

No hard sell very pleasant on time hope to do more bussness

Please provide a brief comment about your experience with Matthew

Very helpful, good communication.

What were the circumstances that caused you to initially look for an adviser?

Bereavement

How has Matthew Freemantle helped you?

Sorted my finances

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

To release money from stocks and shares

How has Matthew Freemantle helped you?

Yes very good advice

Have you seen the outcome you were hoping for?

Still waiting for money to drop in my bank

What could they have done better?

Nothing his advice has always been spot on

What were the circumstances that caused you to initially look for an adviser?

Review of pension

How has Matthew Freemantle helped you?

Went through how it was working

Have you seen the outcome you were hoping for?

Pension not matured, but matthew went through it with me how it was working and was still in the best place for it

What were the circumstances that caused you to initially look for an adviser?

I wanted to draw down funds from my pension. I have been a client of Prosser Knowles for some considerable years and always had excellent service

How has Matthew Freemantle helped you?

Matthew has gone above and beyond when we had a problem last week. Nothing too much trouble

Have you seen the outcome you were hoping for?

Yes, thanks to Matthews input, all is resolved.

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

I was looking to re mortgage at a tricky time in the market.

How has Matthew Freemantle helped you?

Matthew helped me with some great advice and got me a good deal on my new mortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing Matthew was great from start to finish.

What were the circumstances that caused you to initially look for an adviser?

i required help with my private pension and a frozen workplace pension

How has Matthew Freemantle helped you?

he has guided me from start through to completion on purchasing the correct products for me. we have formed a great relationship and i will seek his advice for future requirements.

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

What were the circumstances that caused you to initially look for an adviser?

I needed one for running my personal pension plan.

How has Matthew Freemantle helped you?

He's given straight forward, informed advice on a clear, understandable manner.

Have you seen the outcome you were hoping for?

It's as good as I expect in this current economic climate.

What could they have done better?

It could be free?!! Joking!

What were the circumstances that caused you to initially look for an adviser?

I was required as a POA to handle my sister’s inheritance.

How has Matthew Freemantle helped you?

He gave me advice as to the best place to put the money in order to get the best return on the investment and still have access to it to pay for care and expenses.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Requesting a mortgage

How has Matthew Freemantle helped you?

He’s got us the best deal for our mortgage.

Have you seen the outcome you were hoping for?

Yes, great responsive and thorough service

What were the circumstances that caused you to initially look for an adviser?

I had never done a mortgage application before therefore needed some guidance and advise on where to start and what was needed for a mortgage

How has Matthew Freemantle helped you?

Matt was extremely helpful in securing our mortgage offer and I wouldn’t have known where to start without his help.

Have you seen the outcome you were hoping for?

Yes, we received our mortgage offer to value we needed

What could they have done better?

Nothing

Please provide a brief comment about your experience with Matthew

Matthew is extremely approachable, he is polite and listens to my needs and requirements.

What were the circumstances that caused you to initially look for an adviser?

I was looking for a remortgage and had used this company previously and referred a number of friends over the years.

How has Matthew Freemantle helped you?

Matthew quickly identified a range of options and gave me the quality advice that allowed me to make an informed judgement. He then maintained contact and kept me informed of developments at each stage of the process.

Have you seen the outcome you were hoping for?

Definitely and I will continue to refer anyone that I know that needs advice.

What could they have done better?

I was extremely happy with the outcome - so, nothing.

What were the circumstances that caused you to initially look for an adviser?

Our fixed term mortgage had come to it's end

How has Matthew Freemantle helped you?

Matthew did an excellent job finding us a decent mortgage rate during the recent time when rates were spiralling out of controll. Very much appreciated his efforts.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

To transfer premium bonds

How has Matthew Freemantle helped you?

Given me extremely useful advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Matthew Freemantle helped you?

Friendly and efficient. Kept in contact and ensured I completed all relevant documentation within timescales.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Completely happy

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Matthew Freemantle helped you?

With a mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Looking for the best mortgage deal

How has Matthew Freemantle helped you?

He has gone through options after researching what I am looking for and my current and expected future situation and plans.

Have you seen the outcome you were hoping for?

Yes. I have a good deal on a mortgage

What could they have done better?

Nothing

What were the circumstances that caused you to initially look for an adviser?

Money inherited

How has Matthew Freemantle helped you?

Provided financial advise about how to invest a reasonably large sum of money along with Leighton Parkes

Have you seen the outcome you were hoping for?

Not as yet as the investment is long term

What could they have done better?

Nothing that I can think of, both Matt and Leighton were most helpful and provided guidance

Please provide a brief comment about your experience with Matthew

Matthew was very thorough and professional outlining all the options we had for our upcoming re-mortgage. Glad I took his advice !

What were the circumstances that caused you to initially look for an adviser?

Needed to review current pensions in place Review life insurance Mortgage fixed deal

How has Matthew Freemantle helped you?

Reviewed current fixed rate details and advised us to fix with our current provider Reviewed life ins and critical illness cover and we have a competitive policy at present Review current pensions in place

Have you seen the outcome you were hoping for?

Yes, very helpful. Did not try and sell Us new policy as ours was already competitive. Appreciated that very much

What could they have done better?

Nothing really

What were the circumstances that caused you to initially look for an adviser?

Re fiancé of a property

How has Matthew Freemantle helped you?

He help to quickly sort the funding

Have you seen the outcome you were hoping for?

Yes

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice

How has Matthew Freemantle helped you?

Helped every step of the way and gave advice out of the scope of just the mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Stronger timeline of plans and events for ease of mind