Reviewed for
Insurance and Protection ( 47 )
Mortgages ( 67 )
Pensions ( 256 )
Equity Release ( 77 )
Retirement income (annuities, drawdown) ( 153 )
Auto Enrolment ( 1 )
Investments and Savings ( 223 )
Pension Transfers - Non Specialist ( 55 )
Inheritance Planning ( 60 )
Long Term Care ( 29 )
Pension Transfers - Specialist ( 37 )
Financial Planning ( 74 )
Financial Mentoring ( 20 )
Financial Coaching ( 9 )
Reviewers' assets
£500k+ ( 33 )
£200k - £500k ( 65 )
£100k - £200k ( 51 )
£50k - 100k ( 34 )
Up to £50k ( 74 )
Client reviews
Review from verified client
August, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Pensions are a minefield you require an expert in this field
How has Paul Clifford helped you?
Paul and his team have made it so easy for me to understand the ins and outs of pensions, investments .
Have you seen the outcome you were hoping for?
Quick answer to this is yes
What could they have done better?
I don’t think Paul and his team could’ve done better. They have bent over backwards on their information and help.
Paul's reply
Dear Clive, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
August, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
I had a private pension that wasn't performing very well and I needed advice about where to move my investment.
How has Paul Clifford helped you?
Paul found a better product with a different company and already it is performing much better.
Have you seen the outcome you were hoping for?
Yes, I have already seen a much improved return over a short period of time.
What could they have done better?
Nothing.
Paul's reply
Dear Julie, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
August, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Pension advice
How has Paul Clifford helped you?
Immensely
Have you seen the outcome you were hoping for?
Definitely - my future feels more organised and secure
What could they have done better?
Very happy with all aspects.
Paul's reply
Dear Sandra, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul Paul Clifford FPFS FCII EFP Chartered Financial Planner Managing Director
First impression from a user who is not yet a client
July, 2024
Overall
Please provide a brief comment about your experience with Paul
Paul has been truly excellent, extremely professional and his services are exemplary. He is very approachable and informative. I would have no hesitation whatsoever recommending his services to anyone.
Paul's reply
Dear Eileen, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul Paul Clifford FPFS FCII EFP Chartered Financial Planner Managing Director
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Investment and retirement.
How has Paul Clifford helped you?
Excellent monitoring and use of investments and income, as well as planning for the financial future. Excellent advice on insurance and end of life.
Have you seen the outcome you were hoping for?
Yes, actions have facilitated our standard and modes of living. My wife and I are confident in our financial planning and current position.
What could they have done better?
Can't think of anything.
Paul's reply
Dear Paul , it was a pleasure to see you recently and i hope Mrs Stanley is feeling much better. Thank you for taking the time to leave a service review on our behalf . Client feedback is very much appreciated as this. helps us to monitor the service delivery across all areas . Regards,Paul
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
needed advice on planning for retirement and general financial advice
How has Paul Clifford helped you?
down to earth practical advice on consolidating insurance policies and pensions
Have you seen the outcome you were hoping for?
yes
Paul's reply
Dear Katy, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Taking on my Father's homestead and having to sell our own home. Also amalgamation of pensions.
How has Paul Clifford helped you?
Done the necessary work, kept us up to date and reassured us.
Have you seen the outcome you were hoping for?
Yes he has kept us informed.
What could they have done better?
I think everything is going well.
Paul's reply
Dear Alan, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Disappointed with performance of previous adviser and needed someone more local.
How has Paul Clifford helped you?
Transfer of existing pension fund and general advice.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing really given the limited nature of the original requirement. Still early days ( 9 months since original contact) but signs are good going forward.
Paul's reply
Dear John, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in Cornwall
What were the circumstances that caused you to initially look for an adviser?
I needed financial and pension advice when my husband passed away
How has Paul Clifford helped you?
Paul has been incredibly supportive . He explains things simply . I trust him implicitly
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Paul's reply
Dear Lorraine , It was lovely to catch up with you all recently in Cornwall and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
To combine multiple pensions and to understand where I was placed financially.
How has Paul Clifford helped you?
In innumerable ways. He has helped me pull the pensions together, we have worked on a plan so that I may retire early and has helped guide me through a number of changes which have helped me over the long term,
Have you seen the outcome you were hoping for?
Absolutely.
What could they have done better?
Nothing.
Paul's reply
Dear Brian, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
In 2015 I had just started to receive my state pension and needed advice on what to do with my private pension pots which were spread across three different companies.
How has Paul Clifford helped you?
Paul advised me on consolidating the private pension pots and recommended moving them to another company.
Have you seen the outcome you were hoping for?
Yes - I have a drawdown fund which I can access when I need extra income. I have twice yearly meetings with Paul to discuss the performance of the fund and to assess whether it is still the option that best meets my needs.
What could they have done better?
Nothing
Paul's reply
Dear Maryanne, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Low interest rates on the high street
How has Paul Clifford helped you?
He has advised me on financial matters and invested my money soundly
Have you seen the outcome you were hoping for?
No, but that is due to global issues not Paul
What could they have done better?
Nothing
Paul's reply
Dear Gill, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in Cambridgeshire
What were the circumstances that caused you to initially look for an adviser?
Retired and needed to plan my finances
How has Paul Clifford helped you?
He advised me on the best place to invest
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Paul's reply
Dear Nick, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in Sussex
What were the circumstances that caused you to initially look for an adviser?
I needed pension advice
How has Paul Clifford helped you?
Paul Clifford has given me excellent ongoing advice. The information and advice has always been delivered in a friendly and relaxed manner
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing. I have been extremely happy with the service received
Paul's reply
Dear Mrs. Knapp It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
The need to review my pension position and take appropriate corrective action to ensure that my future financial needs are met.
How has Paul Clifford helped you?
Paul reviewed my existing pension position, made recommendations regarding appropriate changes, undertook the transfer of my various pensions to the new pension provider and invested the sums transferred on my behalf in order to match the risk profile I decided was appropriate for me. After that, he is helping me to decide on an a suitable investment structure for some spare cash that I have, and will implement the investment plan we decide upon. He is also starting income draw down from my pension in accordance with the financial plan we have discussed and agreed.
Have you seen the outcome you were hoping for?
Yes, things have gone exactly as I had hoped.
What could they have done better?
In real world terms, I think things were handled pretty much as well as they could have been.
Paul's reply
Dear Chris, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Pension changes
How has Paul Clifford helped you?
Looking after pension
Have you seen the outcome you were hoping for?
So far so good on paper
What could they have done better?
Don’t know
Paul's reply
Dear David, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Money in the bank not growing, so talked to Paul Clifford for advice
How has Paul Clifford helped you?
Paul was able to assess our security risk while managing our fund in a way we felt safe as we never had an experience in fund being managed by someone else
Have you seen the outcome you were hoping for?
Yes, small growth in capital in regard of our risk level we discussed with Paul Clifford
What could they have done better?
Not sure really as everything seems to have gone the right way
Paul's reply
Dear Jean & Linda, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Imminent retirement
How has Paul Clifford helped you?
In every way possible
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No
Paul's reply
Dear Susan, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Value
Service
Advice
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Pension Transfer
How has Paul Clifford helped you?
Helped me find the right funds for me to invest my pension.
Have you seen the outcome you were hoping for?
It is early days, but so far, yes.
What could they have done better?
Nothing
Paul's reply
Dear Monica, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Setting up a work pension
How has Paul Clifford helped you?
I've been a client for many years. We meet annually to review my portfolio and over the years he has given me valuable advice
Have you seen the outcome you were hoping for?
Yes definitely. One example is advice with my mortgage which I set for 5 years on Paul's advice securing an interest rate of 1.79% before rates increased
What could they have done better?
Nothing
Paul's reply
Dear Kay, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in Sussex
What were the circumstances that caused you to initially look for an adviser?
My wife and I having Pensions pots accrued over a lifetime of working and not performing in quite a lot of cases, so needed to take advice as to best way of keeping a track of these investments and moving into single pension plans that performed and were also felixible
How has Paul Clifford helped you?
Initially gave us advice as to how we could move these pensions into single schemes and then actually carried out all the transfers for us. Since moving schemes we have been kept up to date as to how they are performing and also giving us further advice for Will planning and financial planning for our retirement
Have you seen the outcome you were hoping for?
We now have plans we can see at a glance how they are performing. Paul has also monitored on our behalf and recommended moving portions of funds into different schemes within the same funds as world events affect funds. Certainly the schemes we are now in are out performing our old investments
What could they have done better?
Not sure they could have
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
we wanted an advisor we could meet face to face
How has Paul Clifford helped you?
helped us with pension and investment advice and inheritance tax advice
Have you seen the outcome you were hoping for?
yes
What could they have done better?
probably not
Paul's reply
Dear Jen, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you both soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Managing pension and savings
How has Paul Clifford helped you?
Provided expert advice
Have you seen the outcome you were hoping for?
yes
What could they have done better?
none
Paul's reply
Dear Brian, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul Paul Clifford FPFS FCII EFP
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Company pension pots that had been fixed for a number of years
How has Paul Clifford helped you?
Transferred one pot to a better performing scheme and another left as is due to a higher tax free element
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Paul's reply
Dear Jez, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Needed to get my old pensions out off work place. And put in to one place.
How has Paul Clifford helped you?
By consolidating my pensions in one place.
Have you seen the outcome you were hoping for?
It’s heading in the right direction so far.
What could they have done better?
Nothing
Paul's reply
Dear Martyn, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
I wanted to transfer my pension out of a company pension fund, into a private drawdown fund
How has Paul Clifford helped you?
Absolutely, Pauls knowledge and financial awareness, is second to none, and has helped us enormously
Have you seen the outcome you were hoping for?
Yes very much so
What could they have done better?
Nothing , they are all a great professional , understanding, team
Paul's reply
Dear Clif, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. I hope you both thoroughly enjoyed your stay at the Hydro ! Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Inheritance money
How has Paul Clifford helped you?
Knowledge of options
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Unaware of anything
Paul's reply
Dear Susan, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
My mother required financial advice and we decided to follow suit.
How has Paul Clifford helped you?
With advice in a friendly & trustworthy manner.
Have you seen the outcome you were hoping for?
Yes we have seen increases in our savings.
What could they have done better?
Nothing else.
Paul's reply
Dear Deborah & Duncan, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in South Yorkshire
What were the circumstances that caused you to initially look for an adviser?
Sale of property , and investment advice .
How has Paul Clifford helped you?
Over the years Paul has helped us with his financial advice , and has always done his best to look after us .
Have you seen the outcome you were hoping for?
Yes .
What could they have done better?
Not sure they could . We have always trusted Paul's guidance .
Paul's reply
Dear Bob & Carol, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
For investment purposes
How has Paul Clifford helped you?
Paul has helped to invest and given pension advice
Have you seen the outcome you were hoping for?
Things are going in the right direction.
What could they have done better?
Very happy with the service
Paul's reply
Dear Tessa, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
I was seeking advice on consolidating my various work pensions
How has Paul Clifford helped you?
Paul helped me understand my options and recommended a pension plan that has enabled me to approach retirement with more financial confidence than I had anticipated.
Have you seen the outcome you were hoping for?
My pension pot is currently growing steadily and I feel financially secure.
Paul's reply
Dear Sharon, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Lot of small pensions needed to be investigated and pulled together
How has Paul Clifford helped you?
Absolutely
Have you seen the outcome you were hoping for?
Completely
What could they have done better?
Nothing, Paul has explained process in a way I understand
Paul's reply
Dear Pauline , It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
Paul has been our adviser for many years
How has Paul Clifford helped you?
Helped with pensions, savings, inheritance tax planning and investments
Have you seen the outcome you were hoping for?
Yes, very pleased with outcomes
What could they have done better?
Nothing
Paul's reply
Dear Paula & Mark, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Seeking professional advice
How has Paul Clifford helped you?
Investments
Have you seen the outcome you were hoping for?
Not yet but have been assured things are progressing towards the goal.
Paul's reply
Dear Ian, It was lovely to catch up with you recently and hear about your adventures .Thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Help with transfer of pension.
How has Paul Clifford helped you?
With my pension mostly, but has also advised regarding investments.
Have you seen the outcome you were hoping for?
Yes I think so.
Paul's reply
Dear Laura, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
A move to a new part of the country and need for management of my pensions
How has Paul Clifford helped you?
Restructured my pensions into appropriate pension providers and selected investments within this providers to match my risk profile. General advice on retirement has also been most helpful
Have you seen the outcome you were hoping for?
Yes,
What could they have done better?
As a small firm they have served my needs and treated me as a valued customer. Their processes and professionalism are better than any other adviser I have used before. Can't think what they could do better.
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
I needed to transfer from my original pension company
How has Paul Clifford helped you?
Made it easy and pain free completing the transfer and explained everything clearly
Have you seen the outcome you were hoping for?
I haven't lost so it seems outcome is good given that there was a pandemic and a financial crisis
What could they have done better?
Nothing
Paul's reply
Dear Tilly, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul Paul Clifford
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
The complexity of managing multiple financial objectives and the desire to optimize my financial future made me seek professional advice to ensure I was making informed decisions and maximizing my financial potential.
How has Paul Clifford helped you?
Paul Clifford, has been instrumental in transforming my financial landscape. His expertise and personalized approach have given me confidence and peace of mind, knowing my financial future is secure and well-managed.
Have you seen the outcome you were hoping for?
Paul has successfully delivered the outcomes I was hoping for. His strategic guidance has significantly grown my investments. His expertise has provided me with financial security and confidence in my future.
What could they have done better?
I am more than happy with what Paul has delivered so far.
Paul's reply
Dear Andy, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul Paul Clifford
First impression from a user who is not yet a client
June, 2024
Overall
Please provide a brief comment about your experience with Paul
A friendly, relaxed and professional atmosphere with someone who definitely knows his stuff!
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Needed to have a more proactive approach
How has Paul Clifford helped you?
He's been proactive and imformative
Have you seen the outcome you were hoping for?
Yes
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
I had a number of different pension funds that I felt were underperforming and I wanted advice as to appropriate next steps and options.
How has Paul Clifford helped you?
Paul has made the process of amalgamating my different pension pots very easy and ultimately very fruitful as his investment advice has more than paid dividends.
Have you seen the outcome you were hoping for?
Yes, absolutely.
What could they have done better?
Nothing
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
I had changed employment and i required an advisor closer to home who could provide specialist advice
How has Paul Clifford helped you?
extensively since Paul has been looking after my Pension
Have you seen the outcome you were hoping for?
Generally yes given the world economic climate
What could they have done better?
N/A
Paul's reply
Dear Nick, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
to invest inheritance money
How has Paul Clifford helped you?
advice on investing a lump sum of money low risk
Have you seen the outcome you were hoping for?
yes up to date
What could they have done better?
he couldnt have done any better
Paul's reply
Dear Janice, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon . Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
To consider investment options for retirement pension
How has Paul Clifford helped you?
He provided investment advice related to my circumstances
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Can't think of anything
Paul's reply
Dear Barbara & Reg, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
We moved to the area and wanted to find someone local to advise us about our pensions.
How has Paul Clifford helped you?
Regular advice about our pension funds.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Not aware of anything that could be improved
Paul's reply
Dear Karen, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Retirement with final salary pension
How has Paul Clifford helped you?
Clearly explained my pension options and associated risks through regular face to face contact
Have you seen the outcome you were hoping for?
Yes a cautious approach has been regularly reviewed and amended where appropriate based on detailed risk assessments
What could they have done better?
Not any issues
Paul's reply
Dear Bob It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings, and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Old adviser retired
How has Paul Clifford helped you?
He’s trustworthy and we are comfortable with him
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Paul's reply
Dear John & Linda, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings, and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
Re evaluate finances
How has Paul Clifford helped you?
Pension and overall review of finances.
Have you seen the outcome you were hoping for?
Yes, my pension is preforming better already.
What could they have done better?
Nothing, very good service from Paul and the team.
Paul's reply
Dear Belinda It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings, and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in Sussex
What were the circumstances that caused you to initially look for an adviser?
due to retirement and to look my draw down pension
How has Paul Clifford helped you?
yes he has helped me 100% not only explaining all the termology regarding my retirement and even contacting HMRC to change my tax codes and i have a nice refund ! thanks Paul and all the team in the office very friendly and a great team i would highly recomend Paul Clifford for any finacial solutions thanks again Paul and the team
Have you seen the outcome you were hoping for?
yes and more
What could they have done better?
no paul and team went above my expectations
Paul's reply
Dear Gary, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings, and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
To give me advice on my pension pot and the funds available to invest in.
How has Paul Clifford helped you?
He provided me with the advice I needed to become a client of Clifford Osborne and for Paul to manage my financial affairs and I would highly recommend him.
Have you seen the outcome you were hoping for?
With the advice and management from Paul of my pension fund I am extremely happy with the outcome.
What could they have done better?
In my opinion nothing, I'm very happy with the advice and management from Paul and all at Clifford Osborne.
Paul's reply
Dear Nick, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings, and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Need for advice on pension drawdown options
How has Paul Clifford helped you?
With regular contact and twice yearly reviews and updates
Have you seen the outcome you were hoping for?
So far, yes
What could they have done better?
Nothing! The service of all members of the firm is exemplary.
Paul's reply
Dear Alison, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings, and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Retirement and the consequent need for my pension fund's management to be monitored.
How has Paul Clifford helped you?
Advice and explanation regarding the performance of the fund, advice about Power of Attorney and general recommendations regarding savings.
Have you seen the outcome you were hoping for?
Yes.
Paul's reply
Dear Paul, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings, and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
I had no idea how to protect inheritance I received
How has Paul Clifford helped you?
Helpful, easily understood information
Have you seen the outcome you were hoping for?
No, but that’s the world issues that affect the market!
What could they have done better?
N/A
Paul's reply
Dear Lindsay, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings, and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Working self-employed and having poorly performing pensions
How has Paul Clifford helped you?
Money goes up virtually every year
Have you seen the outcome you were hoping for?
Yes
Paul's reply
Dear Daimon, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in West Sussex
What were the circumstances that caused you to initially look for an adviser?
General advice
How has Paul Clifford helped you?
He has been there for me for many years - I trust him
Have you seen the outcome you were hoping for?
So far …..
Paul's reply
Dear Nick, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Upon retirement and having inherited a significant sum, we needed advice on how to make our money work for us and give us a steady income.
How has Paul Clifford helped you?
Paul helped plan and explain our options and he guided us through how to proceed.
Have you seen the outcome you were hoping for?
Yes, without a doubt. Even better than expected really.
What could they have done better?
All good.
Paul's reply
Dear Sarah, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
My previous advisor moved his office some distance away.
How has Paul Clifford helped you?
Paul sorted out the best options for my pension and investments.
Have you seen the outcome you were hoping for?
I would consider that the outcome has been better despite some turbulent years across the world in recent times.
What could they have done better?
Can’t think of anything.
Paul's reply
Dear Nigel, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Transfer of pension funds
How has Paul Clifford helped you?
Paul has helped us with financial advice & investment
Have you seen the outcome you were hoping for?
Yea
What could they have done better?
Nothing
Paul's reply
Dear Stephen, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in Sussex
What were the circumstances that caused you to initially look for an adviser?
My pension arrangement
How has Paul Clifford helped you?
Good sound advice with pension . Also gave sound advice and options in other financial matters
Have you seen the outcome you were hoping for?
Yes . All working well , as planned
What could they have done better?
Nothing really. Paul and team have been responsive and delivered a professional service. I have already recommended a close friend and he also received the same experience as myself.
Paul's reply
Dear Dave, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Looking for a professional financial advisor.
How has Paul Clifford helped you?
Financial planning for present and future needs.
Have you seen the outcome you were hoping for?
The outcomes have been very satisfactory.
What could they have done better?
They meet all my current needs.
Paul's reply
Dear Colin, It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
April, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Following the sale of my house needed to leave money for a grandson.
How has Paul Clifford helped you?
Provided advise and set up a bond
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing immediately springs to mind.
Review from verified client
April, 2024
Overall
Advice
Service
Value
Based in Kent
What were the circumstances that caused you to initially look for an adviser?
To manage my finances and consolidate my pensions
How has Paul Clifford helped you?
He has consolidated my pensions and advised me how to make them work better.
Have you seen the outcome you were hoping for?
So far yes
What could they have done better?
Na
Paul's reply
Dear Tony It was lovely to catch up with you recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
April, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Pension concerns
How has Paul Clifford helped you?
I had so many pensions especially work based one.Paul sorted them all out and put me with a company that helped my pensions grow.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing.excelkant service from all the team at Clifford Osbourne especially Paul.Donna and Stephen.
Paul's reply
Dear Vanessa, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
April, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Retirement and not knowing what to do with my pension pot
How has Paul Clifford helped you?
Given me clear advice and guidance on where to put my savings and how to manage them
Have you seen the outcome you were hoping for?
Yes, I feel confident he knows what he’s talking about
Review from verified client
April, 2024
Overall
Advice
Service
Value
Based in East Sussex
What were the circumstances that caused you to initially look for an adviser?
Inheritance and retirement
How has Paul Clifford helped you?
Made it possible to make investments, and still allowing us to use our money
Have you seen the outcome you were hoping for?
Definatly
What could they have done better?
We feel nothing would suited us better
Paul's reply
Dear Brian, It was lovely to catch up with you both recently and thank you so much for taking the time to leave a review on the service we provide to you. We really do value client feedback as this helps us to continually improve in all areas. Please feel free to contact me directly or a member of the team should the need arise between scheduled review meetings and we'll be only too happy to help. Sincere thanks again and I look forward to seeing you soon. Kind regards, Paul
Review from verified client
April, 2024
Overall
Advice