Reviewed for

Insurance and Protection ( 8 )

Mortgages ( 16 )

Pensions ( 28 )

Equity Release ( 9 )

Retirement income (annuities, drawdown) ( 21 )

Investments and Savings ( 24 )

Pension Transfers - Non Specialist ( 7 )

Inheritance Planning ( 3 )

Long Term Care ( 1 )

Pension Transfers - Specialist ( 5 )

Financial Planning ( 6 )

Financial Mentoring ( 1 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 2 )

£200k - £500k ( 3 )

£100k - £200k ( 1 )

£50k - 100k ( 2 )

Up to £50k ( 9 )

Client reviews

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I needed a Mortgage

How has Adrian Pepper helped you?

Provided advice based on his own extensive knowledge backed up by reasearch

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing he could control

First impression from a user who is not yet a client

January, 2024

Overall

Please provide a brief comment about your experience with Adrian

Well explained. Took time to answer questions. Pleasant likeable disposition.

First impression from a user who is not yet a client

November, 2023

Overall

Please provide a brief comment about your experience with Adrian

Adrian appeared very positive when talking to me I would like to be able to talk to him again please

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking for mortgage advise and Adrian came to the rescue!

How has Adrian Pepper helped you?

Adrian has advised us on everything from mortgage rates to insurance offers.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing! Adrian is very helpful.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

We were looking for a trustworthy advisor to steer us through the mass of information associated with mortgages and insurance needs

How has Adrian Pepper helped you?

Adrian has gone above and beyond time and time again, offering a conscientious and supportive perspective throughout

Have you seen the outcome you were hoping for?

Without a doubt, Adrian has been a huge help

What could they have done better?

Honestly can't think of anything!

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

My long term partner left me and I wanted to buy my partner out.

How has Adrian Pepper helped you?

Adrian helped me find a suitable mortgage and life insurance. He explained finance in a simple way that I could understand.

Have you seen the outcome you were hoping for?

Adrian has empowered me totally. I went from being scared of money to being more confident dealing with my financial situation.

What could they have done better?

Adrian went above and beyond to help me.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Initially, I had an existing private pension scheme that didn’t appear to be performing as well as it should. Secondly, we needed to remortgage.

How has Adrian Pepper helped you?

Adrian assessed my attitude to risk and produced a favourable portfolio which has performed significantly better than the previous scheme. Secondly, Adrian talked us through various options in terms of our remortgage.

Have you seen the outcome you were hoping for?

Both outcomes have proved beneficial.

First impression from a user who is not yet a client

April, 2023

Overall

Please provide a brief comment about your experience with Adrian

It was a very good experience

First impression from a user who is not yet a client

April, 2023

Overall

Please provide a brief comment about your experience with Adrian

Have only just opened negotiations and so far we have a perfect understanding.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

We were buying our first house and needed a mortgage advisor.

How has Adrian Pepper helped you?

Adrian helped us achieve our first house, he explained everything excellently that made this purchase as stress free as possible. I would highly recommend Mr Pepper to anyone looking for a financial advisor.

Have you seen the outcome you were hoping for?

Yes!!!

What could they have done better?

Nothing at all.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Mortgage.

How has Adrian Pepper helped you?

Adrian has been fantastic. He has helped us with everything we have needed to know in regards to mortgages and insurances. Couldn't have asked for a better advisor!

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Pension advice . Savings and inheritance advice.

How has Adrian Pepper helped you?

He checked out a work place pension to see when it could be accessed and working hours reduced. He has advised re savings. He is always clear in his advice making it understandable.

Have you seen the outcome you were hoping for?

Yes .

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage

How has Adrian Pepper helped you?

5 years plus

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Adrian has been great

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Nearing retirement and reviewing property investments

How has Adrian Pepper helped you?

Very plain speaking advice, pleasant and swift response when required and clear sound explanations regarding any matters discussed. Always a pleasure to speak with and reassuring to have the benefit of his experience and knowlage.

Have you seen the outcome you were hoping for?

In the short term the advice given appears to be what we had hoped for.

What could they have done better?

The level of service has left nothing lacking to date.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Help and with investment securely with a good annual return

How has Adrian Pepper helped you?

Always guided me In the right direction of investment especially when I am unsure

Have you seen the outcome you were hoping for?

Always a good yearly return

What could they have done better?

Nothing the setup for me is perfect for my needs

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Advice and guidance for pension investments, and also equity release for home development.

How has Adrian Pepper helped you?

Detailed information, support with a difficult company managing my personal pension. Very supportive

Have you seen the outcome you were hoping for?

Most definitely

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

I thought it would be better to seek advice on my investments after noting that my main investment had a note ‘no advisor’ on the correspondence.. and contacted HOYL.

How has Adrian Pepper helped you?

Adrian was very easy to deal with. He explained the options available, never putting me under pressure and dealing with any questions I had.

Have you seen the outcome you were hoping for?

Yes. I feel happy with the range of investments I have now, not expecting miracles.

What could they have done better?

Nothing I can think of. I deliberately dropped one star on value for money as it seems something I cannot even guess.

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Adrian Pepper helped you?

Investment in my pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

First impression from a user who is not yet a client

January, 2022

Overall

Please provide a brief comment about your experience with Adrian

Very easy to talk to and he immediately had great understanding about my queries and also had the answers! Would definitely recommend him!

First impression from a user who is not yet a client

January, 2022

Overall

Please provide a brief comment about your experience with Adrian

.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Consolidation of several historic pension pots

How has Adrian Pepper helped you?

Advice on where to invest to gain the best solution to suit my requirements.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing more.

First impression from a user who is not yet a client

August, 2021

Overall

Please provide a brief comment about your experience with Adrian

Quick response and very professional help.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Already was with one who went out business and my account was picked up by Adrian

How has Adrian Pepper helped you?

Finally some to talk to!

Have you seen the outcome you were hoping for?

As best as it could be ?

What could they have done better?

Unable to comment

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Need to transfer a defined contribution pension fund followed by advice on early retirement and best use of pension fund. Also investment of savings to maximise returns within an agreed risk profile

How has Adrian Pepper helped you?

Advised on transfer of pension and savings funds. Setup drawdown pension and regularly reviews funds invested and maintain return while managing risk

Have you seen the outcome you were hoping for?

Yes, good returns while drawing pension to maintain required lifestyle. Ability to regularly take profits from invested savings

What could they have done better?

Can not identify any way performance and service could be improved

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with Adrian

Very early stage, meeting by phone with some visual which helps. Clearly set out the bare bones of one approach to deal with ensuring care is funded. Extremely pleasant interchange.

First impression from a user who is not yet a client

April, 2021

Overall

Please provide a brief comment about your experience with Adrian

We already did this survey right after speaking to Adrian but am happy to do do again. Adrian called the day after we applied online for this service. He was very courteous and helpful.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Long term up to date investmentgoid knowledge

How has Adrian Pepper helped you?

Great knowledge of investments always available for guidance on withdrawals

Have you seen the outcome you were hoping for?

Top class

What could they have done better?

Nothing better that's why gave 5 stars

Adrian's reply

Dear Trevor, Thanks ever so much for your review, it means a great deal that you're happy. Kind regards, Adrian

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Adrian Pepper helped you?

Management of pensions

Have you seen the outcome you were hoping for?

Too early to say

What could they have done better?

Nothing. Adrian is very professional giving great service.

Adrian's reply

Dear Andy, Thanks ever so much for your review of my professional services. Kind regards, Adrian

First impression from a user who is not yet a client

March, 2021

Overall

Please provide a brief comment about your experience with Adrian

We did not discuss fees as it was not applicable at that time. Adrian was very prompt, helpful and charming.

First impression from a user who is not yet a client

March, 2021

Overall

Please provide a brief comment about your experience with Adrian

excellent, clear and good communicator

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

To obtain a mortgage

How has Adrian Pepper helped you?

Adrian was a great help and achieved everything I had asked for to obtain the right mortgage for me.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Adrian could not have been more helpful. He was always there to answer any queries I had and explained everything very clearly and simply for me. A pleasure to work with.

Adrian's reply

Dear Vicky, Thanks ever so much for your review. Hopefully, we'll speak soon. Kind regards, Adrian

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Several aged pensions to research and investment/savings advice.

How has Adrian Pepper helped you?

With all the above.

Have you seen the outcome you were hoping for?

Yes and more.

What could they have done better?

Nothing, all expectations met.

Adrian's reply

Dear Doug, Thanks ever so much for your review of my professional services. I'll look forward to seeing you soon hopefully. Kind regards, Adrian

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Initially, we didn't have a great credit rating due to historic debt that we wanted to pay off with equity in our property with a remortgage and then work to rebuild our credit rating. We would not have been able to just get a mortgage from a high street lender and needed someone who knew the market and could help us secure a mortgage without further affecting our credit score.

How has Adrian Pepper helped you?

Adrian knew the right mortgage lenders that would provide mortgages to people with poor credit and he got us the best deal on a fixed term which has transformed our credit score and has just recently that fixed period ended and again, Adrian helped us remortgage with a better deal.

Have you seen the outcome you were hoping for?

Most definitely. Without Adrian's help in securing that initial mortgage we would not have been able to move forward. Now Adrian has helped us with a remortgage and will be dealing with our pensions going forward.

What could they have done better?

Nothing to add here. Adrian spends a lot of time explaining what is being offered with pros and cons. He is always available and responds quickly to any queries. He is great keeping you informed of progress.

Adrian's reply

Dear Julie, Thank you for your very kind words. I'm so pleased that everything is looking more positive for you now. Kind regards, Adrian

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with Adrian

Enjoyed meeting Adrian, who was very clear in everything he talked about with us. Where we had questions, he answered them in an understandable manner and we felt that our time with him had been very useful.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

To create a portfolio to increase savings and wealth.

How has Adrian Pepper helped you?

Adrian inherited my portfolio from another adviser. He has been very helpful, professional and responsive since I started working with him.

Have you seen the outcome you were hoping for?

I hope so.

Adrian's reply

Dear Connie, Thank you very much for your kind review of my professional services. Kind regards, Adrian

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

getting older!

How has Adrian Pepper helped you?

always available for advice

Have you seen the outcome you were hoping for?

will see

Adrian's reply

Dear Maria, Thank you for your very kind review. Just give me a call if you need anything. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I felt that whilst I had managed a lot of my own financial investments for most of my working years, I have had a tendency to be impulsive and short term in my decisions, this has often led to poor returns and many wasted hours. In these increasingly uncertain times I decided that guidance was sensible for some of my portfolio and that I should put that in the hands of a professional with an overview of global markets and politics.

How has Adrian Pepper helped you?

Adrian has always given a good deal of well informed advice and I feel he has kept me up to date of any changes that might negatively impact on my investments. His recommendations and guidance have allowed me to adopt a more pragmatic approach to those investments.

Have you seen the outcome you were hoping for?

Generally given the recent turmoil in financial markets I am not unhappy with the performance of the products in which i am invested.

What could they have done better?

Nothing, unless he were able to predict the future even more accurately.

Adrian's reply

Dear Gareth, Thank you very much for your very positive review. I'm really pleased that you are seeing a positive impact on your investments. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

My previous provider went out of business

How has Adrian Pepper helped you?

He re-invested my pension and set up a recovery plan as my previous advisor had not dealt with it properly,

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can identify

Adrian's reply

Dear Richard, Thanks ever so much for your review of my professional services. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We had savings in various banks and ISA's as well as two private pension schemes that we needed advice on the best way to deal with them all

How has Adrian Pepper helped you?

he offered advice on my partners works pension from many years ago. This enabled her to make the decision to draw down the pension and to drop her working hours from 5 days to 3 days a week. He also moved our ISAs into the (hopefully) better shares options.

Have you seen the outcome you were hoping for?

Yes. Its all fine and we get yearly updates and occasional telephone advice on things like the Lockdown crisis effect on my pension and whether to invest more money into ISA or pension plan.

What could they have done better?

Not really knowing the financial market we are very impressed with Afrians advice and will generally go with whatever he advises.

Adrian's reply

Dear Gaz, Thanks ever so much for your very kind review. I'm really pleased that you feel we've achieved your aims. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Service

Advice

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

I inherited Adrian Pepper at Hoyl after my original advisor closed his business and it was moved over. Subsequently there was a requirement to release pension funds urgently, aged 61

How has Adrian Pepper helped you?

Released pension funds after transferring them to a better provision I. E. The fund was split into separate smaller pots which were more manageable I later requested a Lifetime mortgage product due to a change in personal circumstances and information was provided

Have you seen the outcome you were hoping for?

With regard to the release of pension funds, eventually yes, after 6 months. Hoyl were and still are reluctant for their clients to release pension funds With regard to the Lifetime Mortgage I was advised to downsize instead and I moved house to release funds. This was a cheaper and more secure option albeit far more stressful

What could they have done better?

Perhaps been more generally openly sympathetic to my circumstances, which changed frequently, sometimes due to events outside of my control

Adrian's reply

Dear Catherine, Thank you for your constructive review. As previously discussed I hope you feel that the advice given has always been to improve your overall financial position. With regard to downsizing rather than arranging a lifetime mortgage, I hope this shows that we will not sell a product that will put you into a worse position. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I am self-employed and have had various personal pensions with different companies for many years. I needed up to date advice on the effectiveness of these policies.

How has Adrian Pepper helped you?

Adrian gave me a thorough review with clear advice about the most effective way to proceed.

Have you seen the outcome you were hoping for?

Yes. My financial planning is now in good shape with the flexibility that I need.

Adrian's reply

Dear Stephen, Thank you for your review of my professional service. I look forward to my next visit to the South coast. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Herefordshire

What were the circumstances that caused you to initially look for an adviser?

I needed financial advice with my pension plan

How has Adrian Pepper helped you?

Adrian has been managing my pension plan for a number of years now

Have you seen the outcome you were hoping for?

Yes , I am happy with the overall performance of my plan

What could they have done better?

I feel I have received a good service. Adrian is always happy to give me advice on my plan and explain anything I don’t understand and offer any help with my investment options

Adrian's reply

Dear Lilian, Thank you for your kind review of my professional services. I look forward to our next review. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

To help me sort out my pensions.

How has Adrian Pepper helped you?

He gave me advice on the best way to take my pension plans.

Have you seen the outcome you were hoping for?

I didn't know what the outcome would be, but I feel sure that Adrian got me the best outcome.

What could they have done better?

I don't know what, if anything he could have done better, as I had nothing to compare him to.

Adrian's reply

Dear Sean, Thank you for your review of professional services. I'm very glad that you have been satisfied with everything. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

For assistance with investments and general support on financial matters

How has Adrian Pepper helped you?

With personal visits and clear and concise explanations

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Maybe if he lived nearer to us we could have made more use of personal contact.

Adrian's reply

Dear John, Thank you for your review of my professional services. I hope as soon as we can that we can meet face to face for our next review. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Adrian provided pension planning advice which involved setting up an investment portfolio combining all my existing investments and pension funds. He has also provided investment advice for additional family members

How has Adrian Pepper helped you?

Has recommended investments and managed drawdown pension oayments

Have you seen the outcome you were hoping for?

Yes, investments have increased in value while also drawing down pension payments and also taking money from savings for holidays etc.

What could they have done better?

Difficult to suggest things to do better, Adrian has always been available on the phone to answer any of my questions or to sort out any problems if they occur.

Adrian's reply

Dear Steve, Thank you ever so much for your very kind review. I look forward to our next review. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

To get the best results financially out of my isa and pension

How has Adrian Pepper helped you?

He explained how things worked and the risks involved when investing

Have you seen the outcome you were hoping for?

Yes I am very satisfied with the way things are going

What could they have done better?

I don’t know if I new , I would do it myself

Adrian's reply

Dear Mick, Thank you for your kind review of my professional services. I look forward to seeing you soon. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Wanting advice on investment and pensions products.

How has Adrian Pepper helped you?

Adrian suggested certain products that would simplify my investments yet were competitive in terms of past performance and also in terms of costs.

Have you seen the outcome you were hoping for?

Yes. Having retired at 57 I am very satisfied with my financial position.

What could they have done better?

Some of the advice has taken a while to reach me. However, I believe this is more a criticism of the company rather than of Adrian himself.

Adrian's reply

Dear Simon, Thank you for your kind review. I look forward to our next review. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Current provider apparently had ‘financial issues’!

How has Adrian Pepper helped you?

Offered an honest appraisal of our financial circumstances and put forward plausible proposals

Have you seen the outcome you were hoping for?

Absolutely - yes!

What could they have done better?

Respond within a 24hr period even if it was just to offer an update on where he was with our enquiry. Occasionally I have had to ‘chase’ Adrian but in fairness to him, he has generally been quick to respond if there is any sense of urgency. The covid pandemic is a case in point. A couple of times I called Adrian and he immediately responded and appeared to have relevant information to hand as we spoke. This reinforced my trust in his judgement and further established greater reassurance that my business was valued by him.

Adrian's reply

Dear Nigel, Thank you for your review of my professional services. I'm looking forward to our next review. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Merseyside

What were the circumstances that caused you to initially look for an adviser?

Changing a sipp to a more cost effective alternative. Complexity of drawing pension.

How has Adrian Pepper helped you?

Oversaw the planning and timing of crystallisation of several pension sources.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

The platform used is a little expensive and a little inflexible.

Adrian's reply

Dear Mike, Thank you for your review of my professional services. It's always a pleasure seeing you both and I look forward to seeing you both when things get back to normal. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

Needs to use savings for retirement.

How has Adrian Pepper helped you?

Transferred all my accounts into one.

Have you seen the outcome you were hoping for?

Yes and beyond.

What could they have done better?

Not sure I'm not good enough to to comment, but it works for me.

Adrian's reply

Dear David, Thank you for your kind review of my professional services. I'm looking forward to catching up soon. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Needed expert advice on forth - comming retirement pension, and also on equity release

How has Adrian Pepper helped you?

He has been very supportive and was intent in ensuring that I had the best deals available at the time.

Have you seen the outcome you were hoping for?

Yes from Adrians point. Although my timing to retire with outbreak of Covid 19 could have been better

What could they have done better?

I don't think he could have been better, he listened to the brief, researched the best options, was incredibly detailed with his delivery, and very supportive with the outcome

Adrian's reply

Dear Kia, Thank you for your lovely comments. I look forward to working with you in the future. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Moving house and remortgaging.

How has Adrian Pepper helped you?

Adrian has helped us with remorgaging and pension advice.

Have you seen the outcome you were hoping for?

Yes, many times.

What could they have done better?

Nothing.

Adrian's reply

Dear Lucy, Thank you for your review. Looking forward to seeing you soon. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Organising and advice regarding pension pots and appropriate investment to suit my needs during retirement.

How has Adrian Pepper helped you?

Supplied options regarding the previous answer, explained in terms I could understand and advised the best route tailored to my requirements.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I can’t think of anything, perfectly satisfied.

Adrian's reply

Dear Doug, Thank you for your review, it's very kind. I look forward to our next review meeting. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

We wanted to add to our timber framed cottage and Adrian came highly recommended by a very good friend of ours. The advice we received and his attention to detail was first class. We have recently recommended Adrian to another friend and wouldn't hesitate to do so again if asked by others.

How has Adrian Pepper helped you?

We needed to equity release in order to do building work on our cottage which is timber framed but a part of it is also clay lump, which puts a lot of lenders off because they classify it as 'unconventional' but Adrian stuck with it and tried other companies until he found one who did understand clay lump and lent us what we'd asked for.

Have you seen the outcome you were hoping for?

Yes, inasmuch as we are having firstly a timber framed garded room built on one end of the cottage and that is in the process of being built now. We hadn't got enough resources of our own, so the equity release money was a godsend.

What could they have done better?

We couldn't fault his advice and tenacity.

Adrian's reply

Dear Harry & Pam, Thank you very much for your lovely review, it was an absolute pleasure coming to see you and helping arrange the equity release. Hopefully we can catch up soon. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

I had investments and pensions with various companies and it was an absolute mess.

How has Adrian Pepper helped you?

Adrian was the best thing that happened to my financial status, he patiently went through my pensions, saving schemes etc and made them work for me. Invested the funds wisely and its in a much healthier state now.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Actually, I have none to add to this question, other than to say wish Adrian contacted me sooner than when he did :) Adrian is always available to give me good advice and that is important to me.

Adrian's reply

Dear Sonali, Thank you so much for your lovely review. It is an absolute pleasure to have you as a client and friend. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Safety with long term investment

How has Adrian Pepper helped you?

Make sure I am on the correct line of investment

Have you seen the outcome you were hoping for?

Yes plus slot more

What could they have done better?

To be honest he is the perfect advisor especially when there is a issue pop up

Adrian's reply

Hi Trevor, Thanks ever so much for your review. It's great to know that you're happy with our service. I look forward to our next review. Kind regards, Adrian

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I had some money to invest when I cashed in my PePs

How has Adrian Pepper helped you?

He had a meeting with me and advised on a portfolio of investments.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I have no complaints whatsoever and do not feel that Adrian could have been more helpful.

Adrian's reply

Dear Michael, Thank you very much for the incredibly kind review. I look forward to seeing you both soon. Kind regards, Adrian