Reviewed for

Insurance and Protection ( 31 )

Mortgages ( 7 )

Pensions ( 42 )

Equity Release ( 2 )

Retirement income (annuities, drawdown) ( 7 )

Auto Enrolment ( 1 )

Investments and Savings ( 23 )

Pension Transfers - Non Specialist ( 6 )

Inheritance Planning ( 5 )

Long Term Care ( 7 )

Pension Transfers - Specialist ( 5 )

Financial Planning ( 9 )

Financial Mentoring ( 1 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 6 )

£200k - £500k ( 4 )

£100k - £200k ( 6 )

£50k - 100k ( 5 )

Up to £50k ( 18 )

Client reviews

This adviser has some reviews that were left while they were employed at a different firm to the one they are at now.

First impression from a user who is not yet a client

April, 2024

Overall

Please provide a brief comment about your experience with Andrew

Andrew took a lot of time to go through our details, plans and options, even putting it in a way my discalculiac wife could understand.

Andrew's reply

It was my pleasure to spend time with you both, and I look forward to our meetings in the future. Thank you for your kind words.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Setting up a SIPP

How has Andrew Conway helped you?

Helped me understand what my options were in setting up the SIPP and then also gave very helpful advice with a separate property purchase. Andrew is always easy to get a hold of, super quick to repsond to any questions and offers great value for the level of service he provides

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

The hard facts are that I am not getting any younger and the pension marketplace is a mine field.

How has Andrew Conway helped you?

Andrew really simplified things for me and listened to what was important to me to best navigate me through selecting the rite pension.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

Expert advice of someone who could be trusted.

How has Andrew Conway helped you?

Given confidence to go forward with a greater understanding.

Have you seen the outcome you were hoping for?

I have expectations of a good outcome

What could they have done better?

Nothing to my knowledge.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

My mum is approaching retirment

How has Andrew Conway helped you?

Andrew was able to advise my mum on the right financial product for her upcoing retirement that fit her circumstances. He took into account her recent financial history, current working arrangements, future needs, and risk appetite.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No improvements necessary

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I’m at the age where I need to review my pensions and had been told Andrew was the man for the job

How has Andrew Conway helped you?

I now know where I am at with my pension and that I can live comfortably when I come to retire soon

Have you seen the outcome you were hoping for?

Yes, Andrew went though everything with me and I couldn’t be more thankful

What could they have done better?

He did everything perfectly

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

I’m a self employed painter and decorator and have been for 5 years but i hadn’t even considered getting out a pension, my friend had recommended Andrew to me!

How has Andrew Conway helped you?

I can feel comfortable knowing I’m planning for a comfortable future

Have you seen the outcome you were hoping for?

Absolutely, Andrew was clear with the advantages and disadvantages of each route we can go down so I could make an informed decision.

What could they have done better?

Nothing

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

I’m getting to an age where I thought I should probably have a look at my pensions to plan for my future.

How has Andrew Conway helped you?

I’ve had numerous pensions in different roles and I didn’t know where I really stood with my pensions, how much I had in them and if it was enough for me to live off in the future. Andrew helped me consolidate them all and advised me on how much I need to put in monthly to be able to continue my way of living going forward.

Have you seen the outcome you were hoping for?

Completely.

What could they have done better?

I couldn’t think of anything I would really change about his service or guidance

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I was looking to consolidate my pensions and put more money in my pensions.

How has Andrew Conway helped you?

He’s consolidated all my pensions and now I have my ISAs and bonds. I can’t thank him enough.

Have you seen the outcome you were hoping for?

Completely - it’s all been done and I am now putting money into a pension monthly and helped me with where I should be investing my savings.

What could they have done better?

Nothing at all.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

I have been self employed for 5 years and I didn’t realise I had to have pension insurance and financial planning in my buisness. Being self employed I am not automatically enrolled in a pension so I really wanted to sort this out, which Andrew has done.

How has Andrew Conway helped you?

Yes everything that I needed from Andrew he has dealt with and is continuing to work with me on a yearly basis which I could not be more grateful for.

Have you seen the outcome you were hoping for?

My mind is completely at rest now I have Andrew helping me with my financial planning.

What could they have done better?

Nothing, the service is immaculate.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

I had went self employed recently and realised I needed to set up a pension and income protection for obvious reasons and luckily I found Andrew! I’m an accountant myself so I know my stuff in regard to the tax side of things but with pensions and income protection I had no clue in and I am forever grateful.

How has Andrew Conway helped you?

I can’t think of a way that Andrew hasn’t helped me! My pension and insurance is all sorted!

Have you seen the outcome you were hoping for?

Absolutely - Andrew has completely settled my mind, gave me all relevant knowledge and information and I felt completely informed when making a decision, there was absolutely no doubt and I feel completely at ease now knowing my pensions and insurance has been set up so I can focus on the day job without having to worry about my future!

What could they have done better?

I honestly couldn’t fault Andrew at all!

First impression from a user who is not yet a client

August, 2022

Overall

Please provide a brief comment about your experience with Andrew

I have recently started working with Andrew and he has been so helpful & professional, demystifying lots of financial questions I have!

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Starting a pension

How has Andrew Conway helped you?

Andrew is excellent at explaining in simple terms how pensions and life insurance policies work. He really knows his onions and does a significant amount of work before and after our meetings. Having spoke to a few financial advisors I found Andrew was by far the most professional and is very passionate about what he does. I can't rate his services highly enough.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Andrew's reply

It's a privilege to work with you and your family, thank you for taking the time to leave your kind words. I'm looking forward to catching up with you again soon.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Change of circumstances - recently had my daughter and wanted to ensure the products I had were fit for purpose.

How has Andrew Conway helped you?

Sound advice and support to ensure we were able to get the products we wanted that suites our needs and wants.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

NA

Andrew's reply

Thank you for taking the time to leave the review, in between feeds and sleeps! It's been great to work with you and your family and I'm looking forward to our next meeting to sort out the odds and ends that are left.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in West Lothian

What were the circumstances that caused you to initially look for an adviser?

I left it late in life to get a pension but Andrew made it easy and simple for me.

How has Andrew Conway helped you?

Andrew put me at ease with his advice and help.

Have you seen the outcome you were hoping for?

Yes very happy with what i got.

Andrew's reply

Better late than never! Thank you for taking the time to leave me a review.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I was looking for a person who i could trust and rely on. Having lost my husband a year and a half ago, I was a lost soul. Andrew has been a god send in talking me through the financial maze! Andrew is 100% reliable and trustworthy, and i would and have spoken to friends who might need financial help. He has a lovely manner and nothing is a problem. I great guy

How has Andrew Conway helped you?

My late husband had met Andrew prior to his death, and was going to move all financial matters to him. All through Covid we had virtual meeting and he kept reassuring me, at that time i needed a lot! he put me at ease, and i felt that everything was safe with Andrew in charge. He is a very sincere young man, with a lovely manner. He will never know how much he has helped me through the most trying part of my life

Have you seen the outcome you were hoping for?

Yes very much so. He is very patient if i am unsure about anything.

What could they have done better?

Not one thing

Andrew's reply

Working with you and the wider family has been a total privilege, thank you for the opportunity. There will undoubtedly be more work ahead of us, and I'm very much looking forward to working with you all in the future. Thank you for taking the time to fill out a review for me.

First impression from a user who is not yet a client

June, 2022

Overall

Please provide a brief comment about your experience with Andrew

Andrew called and explained what he could offer to me as financial advice the call was very informative

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to review my protection, pensions, and retirement provisions.

How has Andrew Conway helped you?

He made the complicated simple, and identified problems I wasn’t aware of. He’s help me and my family understand the risks, and how to minimise them. He spent extra time with me when I wasn’t sure what the ins and outs were and was very generous with his time, even when it wasn’t resulting in a fee for him. It’s great to work with someone you trust.

Have you seen the outcome you were hoping for?

Yes - I’m on track and crystal clear.

Andrew's reply

Working with you all has been a great pleasure, thank you for your kind words and continued support.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Heading towards retirement with health issues and need to organise my finances and gain expert advice.

How has Andrew Conway helped you?

He has given me significant peace of mind that my financial future will be achievable in the transition from working to necessary early retirement. His manner and enthusiasm for explaining and discussing financial matters along with his excellent listening skills make him the kind of advisor I need. He's bright, knowledgeable, engaged and personable.

Have you seen the outcome you were hoping for?

We are still in the planning and progress stage and just about to enact the plans discussed. I see this very much as a long term partnership on the basis of our work to date.

What could they have done better?

Nothing. I only wish I'd had his advice years ago.

Andrew's reply

Thank you for the kind words; it's a pleasure & a privilege to work with you, and I am really looking forward to working with you over the coming years.

First impression from a user who is not yet a client

February, 2022

Overall

Please provide a brief comment about your experience with Andrew

Really friendly and professional financial advice

Andrew's reply

It was a pleasure to meet you, and I look forward to working with you in the future, whenever it becomes appropriate. All the best with your travel plans!

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

Never had one

How has Andrew Conway helped you?

Patient, sound advice!

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

Various pension pots and wanted to ensure best returns possible

How has Andrew Conway helped you?

Advice and gathered all information I needed to make decisions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Financial issues after COVID.

How has Andrew Conway helped you?

By offering insight on how to plan expenses, save and prepare.

Have you seen the outcome you were hoping for?

Over the months yes.

Review from verified client

April, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

We needed advice regarding dissolving a non standard trust bond. Also, we required and continue to require advice regarding inheritance planning for our daughters.

How has Andrew Conway helped you?

Andrew has facilitated the conclusion of the non standard trust bond and the release of inheritance to our daughters. He also helped us by arranging excellent and quick legal professionals here in Scotland as the trust bond was drawn up in England and the lawyers there were not very helpful.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

This is not applicable as Andrew has done whatever we asked for extremely well and in a timely fashion.

Review from verified client

April, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Value

Service

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

My former IFA gave up his business and was recommended Andrew by a former client of mine.

How has Andrew Conway helped you?

Andrew helped us with our financial planning for our lifestyle and our requirements we require as a family.

Have you seen the outcome you were hoping for?

We are super happy with the cover we have.

What could they have done better?

Andrew's service is above and beyond, he had many meetings with us and the level of service was superb.

Andrew's reply

It has been a pleasure working with you and your family. I'm looking forward to our next review, and if it happens to be in Costa Rica then I won't be complaining. Thank you again for your continued support, and for taking the time to write this review.

Review from verified client

April, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

Long term planning and looking after my family

How has Andrew Conway helped you?

Lots of gentle guidance over a long period of time, no hard sell.

Have you seen the outcome you were hoping for?

Now getting there.

Andrew's reply

Thanks for taking the time to post a review, I've really enjoyed working with you and the family, I'm looking forward to this continuing and seeing how those long term plans come to fruition.

Review from verified client

April, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

With a family on the way in the next few years, I wanted to make sure that I was set up as best possible to support that family.

How has Andrew Conway helped you?

Andrew helped by understanding our current situation and worked with us to make sure that the financial decisions we were making were the right ones for my family and my own future. He didn't push us towards anything and we felt that his guidance was fully focussed on what was best for us.

Have you seen the outcome you were hoping for?

100%. We now have a short, medium and long term plan in place to help us achieve our goals.

Andrew's reply

It's been a pleasure meeting with you and your family. In a short space of time we have made a tremendous amount of progress. I'm excited to see how our plans take shape in the coming years.

Review from verified client

April, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I was looking for some advise on pension contribution as part of a new role within my business.

How has Andrew Conway helped you?

Andrew advised on the best course of action to help me efficiently manage my pensions including my Auto Enrolment and SIPP.

Have you seen the outcome you were hoping for?

Yes, Andrew's advice helped with with what I was looking for and gave me a better understanding of how the process works.

What could they have done better?

No, he certainly knows his stuff.

Andrew's reply

Long term friends are some of the hardest clients. Mercifully you buck this trend, thank you for taking the time to review my services. I'm looking forward to helping you more in the future.

Review from verified client

April, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

We've always sought expert financial advice for the above

How has Andrew Conway helped you?

From the outset, Andrew has understood the demands of our work and has always seen us at times that suit us He has offered us professional, considered advice on a range of financial matters including re-mortgaging, savings and insurance He has also provided us with very individual support and help, timeously tailored to the needs of the moment and has been immediately available when required He understands our changing needs and we trust him and his advice

Have you seen the outcome you were hoping for?

Yes we have Our re-mortgaging was a straight-forward process with the additional benefit of fixing a low rate for the rest of its tenure

What could they have done better?

Nothing

Andrew's reply

It's been a pleasure helping you and the family. Especially in these challenging times. Thank you for continuing to work with me and for taking the time to review my services on here.

Review from verified client

April, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Andrew Conway helped you?

Andrew talked me through various options in a friendly professional way without being pushy

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Noghing

Andrew's reply

It's been a pleasure to work with you and your children. Thank you for your ongoing support, especially during these difficult times.

Review from verified client

April, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Was looking for advice in insurance and protection.

How has Andrew Conway helped you?

Provided clear and concise advise on different types of cover and plans, taking the time to explain everything I didn't understand.

Have you seen the outcome you were hoping for?

Yes. I have been provided clear guidance on what's most suitable for me, which has given me security and a peace of mind.

Andrew's reply

Thank you for taking the time to submit a review and for your kind words, it’s been a pleasure working with you and your family.

Review from verified client

April, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to consolidate a number or workplace pensions into one.

How has Andrew Conway helped you?

Andrew gave me advice on my options for consolidating the pensions and how each option would work for my personal circumstance.

Have you seen the outcome you were hoping for?

Yes

Andrew's reply

Thank you for your kind words, I’m looking forward to our next review already.

Review from verified client

April, 2021

This review was gathered whilst the adviser was at a different firm.

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Help to set up a life insurance policy for my first home

How has Andrew Conway helped you?

Massively !

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Andrew was absolutely spot on and a very nice person to deal with.

Andrew's reply

Thank you for taking the time to review my services, it was a pleasure to help you and your family. I look forward to working with you further in the future.

Repeat review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Stirlingshire

This review is a follow-up review from a client who left a review previously.

How has Andrew Conway helped you since your last review?

I have had ongoing support from Andrew and answers to financial questions that have come up, as well as a scheduled review of my circumstances.

Repeat review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Andrew Conway helped you since your last review?

Andrew has provided further assistance by reviewing the life cover I had. He then helped to secure a new, better policy to match my needs.

Repeat review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Berkshire

This review is a follow-up review from a client who left a review previously.

How has Andrew Conway helped you since your last review?

Continued good service, always on hand for further advice.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

I am a self employed contractor in the business aviation sector. Unfortunately my skills at keeping aircraft flying do not transfer well into personal finances.

How has Andrew Conway helped you?

Andrew provided solid advice in a manner which was both effective and easy to understand.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

I am not in the position to pick fault or suggest constructive improvements in what Andrew does. I believe he is trustworthy, skilled and knowledgeable in his field and his suggestions have improved my financial situation and my life.

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with Andrew

I found Andrew to be wise beyond his years. He is a genuinely nice guy, who cares, who will answer any questions with thought and is happy to listen and advise even when he knows there’s nothing in it for him

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

When looking to purchase my first property I needed help with the mortgage and my finances in general, so a friend recommended Andrew.

How has Andrew Conway helped you?

He helped me better understand my own financial situation, helped me see which options were available to me and improved the way in which I manage my finances.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

N/a

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with Andrew

Andrew was extremely informative, explaining everything in understandable terms which for the uninitiated, is a great help.

First impression from a user who is not yet a client

July, 2020

Overall

Please provide a brief comment about your experience with Andrew

Andrew is a wonderful explainer of complex financial processes and mechanisms, bringing them to life and making them easy to understand. He also has an extremely pleasant demeanour and is down to earth, putting his clients at ease. I would have no hesitation in recommending him.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Having a new born son, and wanting to plan for our future and retirement.

How has Andrew Conway helped you?

Andrew clearly explained the options, took the time to understand our circumstances and what we wanted in the future, and laid out a clear path of how we could achieve this.

Have you seen the outcome you were hoping for?

Yes, knowing we are on track for our planned retirement and our son is secure with some backup funds offers us peace of mind.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I had no real retirement plan in place but it was something I wanted to sort out. I also had some un-consolidated pensions from past jobs that I wanted pulled together.

How has Andrew Conway helped you?

Andrew was very helpful in talking about what my future pension income and financial situation might look like with various monthly payment projections. He also helped me to consolidate my previous job pensions.

Have you seen the outcome you were hoping for?

Yes my job pensions were consolidated and we got going paying into a new pension pot.

What could they have done better?

I think Andy should keep doing what he is already doing. He is friendly, approachable and genuinely cares about the service he provides to his clients.

First impression from a user who is not yet a client

May, 2020

Overall

Please provide a brief comment about your experience with Andrew

Good experience, advised a slight change in strategy and diversification. Would recommend!

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I was unsure that I was getting the best return out of my current pension.

How has Andrew Conway helped you?

Andrew took time to explain how my pensions had been performing over the years and highlighted a few concerns with one part in particular. Despite my initial thoughts of consolidating all me pots he advised me where it was best to leave it be and when to move things around.

Have you seen the outcome you were hoping for?

YES! Although only a short period of time I can see the benefits already but more important to me is that I have a trusted sounding board in Andrew. I feel so much more comfortable now I have Andrews guidance.

What could they have done better?

N/A

First impression from a user who is not yet a client

March, 2020

Overall

Please provide a brief comment about your experience with Andrew

Andrew has been amazing! Besides providing me with feedback on my request, he went above and beyond to help me in many other areas, too. He is incredibly helpful and as far exceeded my expectations.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I wanted some advice regarding my pension

How has Andrew Conway helped you?

Andrew's advice was invaluable and gave me the incentive to begin addressing my financial position

Have you seen the outcome you were hoping for?

Yes I have

What could they have done better?

Could not have asked for a better service

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Change in employment and home life meant I needed to change the levels of cover I had.

How has Andrew Conway helped you?

Andrew is exceptionally customer focused and immediately shows his credibility. I know Andrew well and I know he does what is best for the customer and not what is best for him.

Have you seen the outcome you were hoping for?

Yes I have.

What could they have done better?

Nothing.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

After my dad passed away I needed advice on how to manage my dad's life insurance and pensions so as to provide my mum with an income in retirement.

How has Andrew Conway helped you?

Andrew guided my mum through all of the plans in my dad's name, the processes for transferring the funds identified, and the best options available to my mum for future investment for an income in retirement.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Andrew's advice was 100% helpful. I can't think of anything that could have been done better.

First impression from a user who is not yet a client

December, 2019

Overall

Please provide a brief comment about your experience with Andrew

Andrew was extremely knowledgeable, friendly and helpful. Completely put me at ease and helped through a minefield if terminology

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I was made redundant in 2016, and having been raised to always look after your future, I knew that I needed to get my existing pensions in order and start something new as I started self-employment.

How has Andrew Conway helped you?

Andrew is entirely professional in all his business dealings with me, which I appreciate. This doesn't mean that every encounter is cold and bullet-pointed, but rather that he is friendly and approachable, always willing to help be it face to face, phone or email; very knowledgable in his field and up to date with his information about your pensions. Discussing varying risk levels at the time, Andrew always stated and provided the 'calculated risk' for any options and made sure that to the best of his knowledge that I wasn't in any danger.

Have you seen the outcome you were hoping for?

It's too early to say on the return on my pensions, however the smoothness and speed at the transfer of my pensions into one place is to be very highly commended.

What could they have done better?

Right now, I am delighted with the work that has been done, and Andrew is a true gentleman to work with! Everything has been easy and straightforward, and all the pain has been removed from my side of the process - much appreciated! Thank you Andrew, it's a pleasure working with you!

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Planning for retirement and to look after my family

How has Andrew Conway helped you?

Great advice suites to my circumstances

Have you seen the outcome you were hoping for?

Andrew exceeded my expectations

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

Preperation for retirement

How has Andrew Conway helped you?

Excellent unbiased advice

Have you seen the outcome you were hoping for?

Yes very much so

What could they have done better?

Nothing very thorough

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

Approaching pension age Wanted to review life cover and protection I had

How has Andrew Conway helped you?

He gathered all my pension info and got me to sign authorities so that he can contact pension companies on my behalf to get the valuations and projections for me. This saved me having to do a lot of admin myself

Have you seen the outcome you were hoping for?

Absolutely delighted

What could they have done better?

Nothing in this instance

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

I just needed overall advice with my finances.

How has Andrew Conway helped you?

He provoked inspiration. He gave me goals and ideas for the future I would never of thought of by myself.

Have you seen the outcome you were hoping for?

Yes, I have took pleasure in watching my savings grow.

What could they have done better?

I could not fault Andrew. He was very professional, helpful and approachable.

First impression from a user who is not yet a client

December, 2019

Overall

Please provide a brief comment about your experience with Andrew

Andrew is extremely professional. He knows what he is talking about! As soon as I secure my path in Scotland, for sure he will be my financial advisor. I strongly recommend having a chat with him if you are looking for having a stable plan!

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Fife

What were the circumstances that caused you to initially look for an adviser?

When I went self employed, I needed help setting up a pension and transferring the ones I held

How has Andrew Conway helped you?

By going through the transfer process and looking at what options were

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

I required a policy to protect my family from loss of earnings and my death

How has Andrew Conway helped you?

Andrew considered my situation and offered great advice. He searched through many options to get me the right policy for my family which covered everything I needed without having extra coverage that I didn’t need

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Again Andrew was very professional and took my families situation on board to help me arrive at the best option

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Change of circumstances and future proofing.

How has Andrew Conway helped you?

Andrew helped me break down and develop an understanding on my finances. This made it clear and more manageable. Simple yet effective.

Have you seen the outcome you were hoping for?

Exceeded! It helped me clear the ground and make solid foundations to build on. Can't thank Andrew enough for that as it was overwhelming.

What could they have done better?

Andrew won't stop until he gets the results you wantd. You may need to rest or him.

First impression from a user who is not yet a client

December, 2019

Overall

Please provide a brief comment about your experience with Andrew

andrew is an ex colleague

Andrew's reply

Thank you Nancy, much appreciated!

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Change in family circumstances, we had previously not thought about getting the right insurance in place but with a baby on the way we decided to get things in place

How has Andrew Conway helped you?

Andrew had such a helpful approach, unlike others we have dealt with years ago, Andrew took time to find out about our circumstances, what we were looking to achieve and had a genuine interest in helping us get a good deal. Andrew was also very transparent about his fees and commissions and gave us confidence that he was acting in our best interest and not what landed him the best commission

Have you seen the outcome you were hoping for?

100% - also happily have passed Andrew's details on to family and friends.

What could they have done better?

I cannot think of anything really.

Andrew's reply

Thanks James, it's a pleasure and a privilege to help you and your partner with your financial planning. Thank you for taking the time to help me find new clients through your experience.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I had no financial planning in place whatsoever.

How has Andrew Conway helped you?

Andrew provided helpful advice and forecasting on future incomes necessary to ensure a full retirement. I know what levels I need to work for now to ensure that future. He also explained the real benefits to long-term investing in a pension and the different ways my planning could go. Additionally, we have set up income protection and life insurance policies.

Have you seen the outcome you were hoping for?

Yes, there are some policies now in place and while the rest of my financial planning process is ongoing Andrew is advising at every step along the way.

What could they have done better?

Nothing. Andrew goes above and beyond to ensure you are getting what you need.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement age I had been considering for a while what to do with my pension and investment portfolio especially in regards to IHT.

How has Andrew Conway helped you?

Andrew was very helpful in his advice regarding in which direction I should consider taking regarding my portfolio and protection of my income that I hadn't considered necessary. Furthermore the questions I had for Andrew were always answered promptly and without any bias towards specific products which I greatly appreciated. Not only was Andrew able to help in areas in which he specialised he was also able to give me accurate information from colleagues that were more experienced in subjects that I also questioned. This approach made me very happy with the service I received.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Sometimes Andrew would be overly helpful in regards to a simple matter. It may have just been a keenness to help but sometimes I was simply looking for a quick answer to a question. I believe that this may partly just be down to my own preference of direct information, not necessarily a reflection of bad service on Andrews behalf.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I recently received a large inheritance and wanted to plan for my future.

How has Andrew Conway helped you?

Andrew spent hours going through my needs, expectations and situation to understand exactly what my requirements were. We then developed a suitable plan, including transferring my various workplace pensions into one easily manageable scheme, giving me a much better understanding of what pension investments I needed to make to ensure I had a good level of income post-retirement. We also worked out a nicely balanced plan for investing my inheritance and sums from a recent property sale.

Have you seen the outcome you were hoping for?

My returns so far have been good, although it is still relatively short-term. The key for me is that I now understand exactly where my money is and what it's doing. This piece of mind is key for me.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I was interested in knowing more about life and critical illness cover. I also had a pension that hadn't been reviewed for a number of years.

How has Andrew Conway helped you?

Andrew highlighted the reasons for taking out critical illness/life cover in a clear and comprehensive way with no hard sell. The benefits speak for themselves and it was not difficult to take his advice and move forward with it. Similarly, on reviewing my pension I had been paying a higher rate with my current FA and with no regular meetings I was unaware what my pension was doing in terms of gaining/losing money. My pension was transferred to Andrew with no hesitation.

Have you seen the outcome you were hoping for?

Yes. I have the covers that I need and I know if I require further help I can go to Andrew for advice.

What could they have done better?

There are no flaws with the way Andrew handled my business.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I had ignored my several pension schemes for 7 years & decided I needed a good FA to sort it out.

How has Andrew Conway helped you?

Wow! He took all my pension information (a large box of various statements, letters & rubbish I'd accumulated over the years). He then explained the useful & less useful & organised it for me. He then went communicated with all 7 of my pension providers & developed the best solution for me going forward

Have you seen the outcome you were hoping for?

The solution he developed was perfect for me (appropriate risk rating & is already far out-performing my previous arrangements)

What could they have done better?

I don't honestly know. I do have high standards & Andrew has met them (…...so far!!)

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I have a young family and required to look at my personal position to ensure I was adequately covered if anything was to happen to me.

How has Andrew Conway helped you?

He came out to my house in the evening which suited me. He ran through what I would like and how the products would help me. He has been very patient and has responded to all my queries. He has a good manner and has demonstrated that he has a thorough knowledge of the products he advised on.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

To date I have nothing that he could do better.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

As I progressed in my own career, I felt it time to start planning for my future and look at investments and pension options. My company pension was adequate but I was looking to supplement future income by investing now.

How has Andrew Conway helped you?

Andrew took time to understand my goals and circumstances before recommending any products to me. There was no 'sales pitch' and he actively discarded options which didn't fit the bill, clearly explaining any reasons for giving his advice one way or the other at each stage. I would certainly consider Andrew as a trusted advisor to me.

Have you seen the outcome you were hoping for?

So far so good - I won't end up drawing income from most of my investments for 20+ years, but I'm certainly happy with the service and progress to date.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Stirlingshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on the best way to manage my future investment and insurance needs as a self-employed person.

How has Andrew Conway helped you?

Andrew gave excellent advice at every stage and continues to do so. When I have a question his answers are carefully considered, always explaining the bigger picture and how his answer fits into the range of options available to me. I have been impressed from the beginning by his honesty and expertise.

Have you seen the outcome you were hoping for?

Yes, I am now confident that the protection and long-term financial plan I have in place is the optimum one for my circumstances.

What could they have done better?

I genuinely cannot think of an area where I have wished something could have been better. The only thing that gets close is that Andrew is not a 50-year-old with a lifetime of experience in the financial industry - but I find this more of a positive than a negative as he is so meticulous with his research and does not simply rely on his past experience to get things right. I also find his enthusiasm exceeds that of the financial advisers I have dealt with in the past who had many more years under their belts, which again I appreciate.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

My partner needed professional advice for her business

How has Andrew Conway helped you?

Easy to understand advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Andrew is a 10 outa 10.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

I am a chartered accountant and a few of my clients needed financial advice regarding their investments.

How has Andrew Conway helped you?

Andrew assisted my clients by reviewing their investments and providing clear advice on what would be the best actions for my clients to take.

Have you seen the outcome you were hoping for?

Yes, my clients have obtained the appropriate advice and have taken the actions required.

What could they have done better?

There is no area that I can think of at the moment that I feel needs to be improved on.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Dunbartonshire

What were the circumstances that caused you to initially look for an adviser?

Consolidation numerous old insurance policies and ensuring cover was suitable for our latest needs

How has Andrew Conway helped you?

Andrew was excellent, be analysed our existing cover (across 4 policies) and was able to highlight the benefits and limitations of each. He then prepared quotes for consolidated cover to replace the old policies and explained these clearly and at our pace. We felt really well informed about the whole process and we now know the cover we have in place is the best available and most suitable for us.

Have you seen the outcome you were hoping for?

Absolutely!