Reviewed for

Insurance and Protection ( 3 )

Pensions ( 6 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 2 )

Investments and Savings ( 7 )

Inheritance Planning ( 1 )

Long Term Care ( 2 )

Pension Transfers - Specialist ( 2 )

Financial Planning ( 3 )

Financial Mentoring ( 2 )

Financial Coaching ( 1 )

Reviewers' assets

£200k - £500k ( 3 )

£100k - £200k ( 1 )

Up to £50k ( 1 )

£50k - 100k ( 1 )

Client reviews

First impression from a user who is not yet a client

April, 2023

Overall

Please provide a brief comment about your experience with Jenny

My experience with Jenny has been superb so far. Her assistance, guidance and advice has been invaluable to me and a massive help with navigating managing my finances, and the best ways to do that. I would happily recommend Jenny and SpringGen to anyone and I’m very happy with the service I have received so far.

First impression from a user who is not yet a client

February, 2023

Overall

Please provide a brief comment about your experience with Jenny

Friendly and knowledgeable as always

First impression from a user who is not yet a client

February, 2023

Overall

Please provide a brief comment about your experience with Jenny

Jenny is very professional and knowledgeable and was a pleasure to deal with. I wouldn’t hesitate to recommend her. In fact I recommended her to my wife immediately after my meeting with Jenny!

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Aberdeenshire

What were the circumstances that caused you to initially look for an adviser?

My previous provider was no longer able to provide pension services to me.

How has Jenny Madhoo helped you?

Jenny has reviewed my existing pension and provided me with advice on how to improve the performance.

Have you seen the outcome you were hoping for?

The changes to my pension were only made in the last month so I am looking forward to seeing how the changes perform.

What could they have done better?

The service provided by Jenny has been very straight forward and efficient and I'm very happy with the service so far.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Caithness

What were the circumstances that caused you to initially look for an adviser?

To manage my pension

How has Jenny Madhoo helped you?

Jenny has been super helpful in consolidating my pensions and giving me advice on how they should be manay

Have you seen the outcome you were hoping for?

Definitely

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Aberdeenshire

What were the circumstances that caused you to initially look for an adviser?

I was a young professional who wanted to invest with someone that knew what they were doing rather than half reading an article and trying to do it myself!

How has Jenny Madhoo helped you?

Jenny talked me through the process of investing the money I currently had and also set up a future investment plan.

Have you seen the outcome you were hoping for?

I’m investing for long haul and obviously it is volatile at the moment. It has not done anything dramatic either way so with the dip in the market now and holding is exactly what I want.

What could they have done better?

Not a lot to be fair they have been in touch and also helped me with my life insurance. All a great service.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Aberdeenshire

What were the circumstances that caused you to initially look for an adviser?

I received an inheritance to invest for the future.

How has Jenny Madhoo helped you?

Jenny has spread my wealth to maximise the opportunity for growth in the long term.

Have you seen the outcome you were hoping for?

The market is currently volatile and has seen peaks and troughs, but as this is a long term plan I do not have any concerns.

What could they have done better?

Nothing.

Jenny's reply

Thank you for taking the time to leave a review :-)

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

We were interested in investing savings from an early stage, as the bank interest rates are low and we recognised that we could gain financially over the long term by doing this, but didn’t have the knowledge or experience to invest independently.

How has Jenny Madhoo helped you?

Jenny has provided us with valuable advice and support in respect of the investment of our savings. Jenny is very responsive, friendly and supportive and we feel very relaxed in the knowledge that she is investing on our behalf.

Have you seen the outcome you were hoping for?

We have only been with SpringGen for a little more than 12 months so it is too soon to assess the outcomes, but we are happy with the strategy employed.

What could they have done better?

N/A

Review from verified client

May, 2022

Overall

Value

Advice

Service

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I reached a point in my life where I had a pot of money that I was looking to invest for the long term future, and I didn't know how best to invest.

How has Jenny Madhoo helped you?

Jenny is an excellent source of advice and reliability. She provided a great deal of support and advice initially, and set me up with a pension scheme that was right for me. We have annual update meetings to ensure that we are on the right track, and I don't have to worry about my money on a day to day basis.

Have you seen the outcome you were hoping for?

Mine is a long term plan, so while the rate of return has been minimal so far, we will only get a proper gauge of things years down the road. But everything thus far has progressed smoothly.

What could they have done better?

Nothing that I can think of.

Review from verified client

May, 2022

Overall

Value

Service

Advice

Based in Perthshire

What were the circumstances that caused you to initially look for an adviser?

We were looking for investment advice and she came recommended.

How has Jenny Madhoo helped you?

Jenny has helped us by talking through/explaining possible investment possibilities and planning for our long term financial future.

Have you seen the outcome you were hoping for?

This is early in our work with Jenny but her advice has been really helpful.

Jenny's reply

Hi, Thank you for taking the time to leave this review, its much appreciated and I look forward to continuing to work together!

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Aberdeenshire

What were the circumstances that caused you to initially look for an adviser?

Setting up a pension

How has Jenny Madhoo helped you?

She has setup for us and gone through the options we have available

Have you seen the outcome you were hoping for?

Yes

Jenny's reply

Thanks so much for taking the time to leave a review for me! It's very much appreciated.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Aberdeenshire

What were the circumstances that caused you to initially look for an adviser?

Planning for retirement and beating inflation to make the most of our money; whilst ensuring we were saving the correct amount across the optimal portfolio.

How has Jenny Madhoo helped you?

With everything: Monthly savings amount, projections for savings accounting for possible life events, understanding of our pensions and their relation to our final retirement goals, fund portfolios, answering various questions about finances (mentoring) among others.

Have you seen the outcome you were hoping for?

So far yes, we are on track.

What could they have done better?

I cannot think of anything which could be improved.

Jenny's reply

Hi, Thanks so much for taking the time to leave a review for me. Its great to receive such positive feedback and I really enjoy working with you!