Reviewed for

Insurance and Protection ( 28 )

Mortgages ( 39 )

Pensions ( 52 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 17 )

Investments and Savings ( 41 )

Pension Transfers - Non Specialist ( 9 )

Inheritance Planning ( 1 )

Long Term Care ( 1 )

Pension Transfers - Specialist ( 3 )

Financial Planning ( 5 )

Financial Mentoring ( 1 )

Reviewers' assets

£500k+ ( 1 )

£200k - £500k ( 7 )

£100k - £200k ( 11 )

Up to £50k ( 26 )

£50k - 100k ( 8 )

Client reviews

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Renfrewshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

we have reviewed my pension and investments as i have now retired so that income meets what i need.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

He always keeps in touch and I refer to him periodically for advice.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Reviewing investment

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Ian is always there to provide the best possible advice. In an ever changing financial environment he is a trusted source of information and advice.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Ayrshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Since the last review we are in receipt of the state pension and Ian advised some changes in relation to our investments to make best use of this additional income.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in South Yorkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Ian helped navigate through a stressful time when my father was selling his house and gave simple, honest advice on how to protect and grow the equity released from the house sale. He continues to review my pension regularly to ensure the fund is working as hard as it can for me.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Ian always offers several options and lets me choose. I trust him to deal with my finances and mortgages and my brother now uses Ian services

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Incoming Remortgage due and just constant highest level of service for past 11 years

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

yes he has kept us updated with the best investment for us

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

He has continued in the same way.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Ian has continued to be a great advisor to us in anything we approach him with. I've zero interest in going elsewhere for futures areas I might need that are in his remit.

Repeat review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Outside UK

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Ian continues to be extremely helpful and approachable and has answered any questions or concerns over the past year in a completely understandable and helpful manner. He has processed any requests quickly and efficiently.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I have been looking for Life Insurance for some time, my partner recommended Ian after he set up a private pension for her.

How has Ian Galston helped you?

Set up my Life Insurance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

The advice I received was I thought very professional and advice given was exactly what was required.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

When my state pension came online, I wanted to reduce my drawdown from my personal pension.

How has Ian Galston helped you?

Ian contacted my pension company to reduce my drawdown and he also contacted my ISA provider to increase my monthly withdrawals.

Have you seen the outcome you were hoping for?

Yes it’s just what I wanted to happen.

What could they have done better?

I don’t think Ian could have done any more for me than he did.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

Ian initially dealt with my mothers finances and then carried on with my own.

How has Ian Galston helped you?

As i had several different pensions he brought them together into one that was best for me. Then helped with investments in savings.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I was moving house for the second time in 2 years, with an existing mortgage that had a 5-year fixed interest-rate period with termination charges for early settlement. I was seeking advice on the purchase of my new flat, the sale of my house and with moving the mortgage without incurring any termination charges.

How has Ian Galston helped you?

Ian was brilliant throughout the entire process, always on hand to give expert advice and to reassure me that we had thought of all angles and there wouldn't be any surprises. Ian was able to agree with my existing mortgage provider that the mortgage could be transferred from my old house to my new flat without triggering the early termination charges, saving me thousands of pounds. Ian was also able to ensure that I secured a good fixed interest price right as interest rates were rising, as he had locked-in an agreed rate the earlier week with the mortgage provider. Again this saved me thousands of pounds over the course of the first five years of my mortgage. Ian was exceptionally helpful, reliable and approachable throughout and I couldn't have been happier with the service, as always.

Have you seen the outcome you were hoping for?

Ian was able to secure a great outcome and more than what I was expecting or hoping for. We were able to secure a mortgage transfer without triggering early cancellation charges and at a very competitive interest rate at a time of interest rate hikes.

What could they have done better?

There is nothing in Ian's service that I could complain about or hope was done differently.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

My wife and I were buying our first home, and required advice on mostly every aspect of process

How has Ian Galston helped you?

We have been a customer of Ian past 10 years and he has basically arranged everything we have required, he always goes over and above and most importantly, keeps it simple and understanding

Have you seen the outcome you were hoping for?

Always

What could they have done better?

Absolutely not, he is an absolute credit to his profession

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

We were first time buyers for a new mortgage

How has Ian Galston helped you?

Absolutely he has. Every silly little question answered well and fully, incredible guidance. He's been a godsend.

Have you seen the outcome you were hoping for?

Entirely.

What could they have done better?

Honestly? Nothing. Several family and friends now use him also.

Ian's reply

Thank you for the kind words Rosie, it is always a pleasure to deal with you and Paul :)

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

With the volatile market in mortgages at the time, Ian took the time to consider our position as the deals changed continually, ensuring we could get the best possible deal going forward. As always great service and we appreciate the help and advice he has provided.

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Ayrshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Ian continues to provide a very good financial service and advice on our investments and pensions. He has kept us up to date during this challenging financial climate which is reassuring and helpful. This has ensured our confidence in our investments and planning for the future.

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Regular reviews. He keeps in touch.

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

In the same way that he always has. Keeping in touch and regularly advising us about our investments.

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Ian continues to provide an exceptional service, he has gone out of his way to seek the best available product, saving me money when I need it.

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

With advice on Jisas for our grandchildren.

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Ian has been truly helpful and secures the best possible products for my circumstances. He ensures I am informed of offers and is knowledgeable and informative

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Leicestershire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Ian has answered any questions I have had regarding my pension in a timely and professional manner. He has also given me invaluable advice over the past year regarding drawing down my pension and has arranged income payments from my pension.

Repeat review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

This review is a follow-up review from a client who left a review previously.

How has Ian Galston helped you since your last review?

Remortgage

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage and insurance advice

How has Ian Galston helped you?

Mortgage and life insurance

Have you seen the outcome you were hoping for?

Excellent service, great value

What could they have done better?

Nothing, Ian is very efficient and professional

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Ian

Very helpful with different options and explains clearly the best choices and what comes with them.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Clackmannanshire

What were the circumstances that caused you to initially look for an adviser?

Selling a property & retirement planning.

How has Ian Galston helped you?

Ian provided investment options to suit our risk profiles & set up online access to review our investment performance.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing from what we requested.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage for my current home

How has Ian Galston helped you?

Ian provided detailed and easy to follow options for me and advised regarding the differences.

Have you seen the outcome you were hoping for?

Yes, better than expected!

What could they have done better?

Nothing, Ian communicated regularly and answered all of my queries quickly

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had been looking to consolidate previous savings into one - got sensible, honest and trustworthy advice.

How has Ian Galston helped you?

Ian took care of the practicalities and paperwork and suggested the best performing pension fund for my needs.

Have you seen the outcome you were hoping for?

Absolutely! My pension has performed better in the last 12 months than it did in the previous 6 years. I cant ask for anything better.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Ian has provided mortgage advice in relation to two residential property purchases (including advising on a help to buy ISA for my first home). Ian also provided advice in relation to potential second property investments which I was considering.

How has Ian Galston helped you?

Ian's service was exceptional. In addition to assisting with the completion of all necessary mortgage documents, Ian consistently went above and beyond and acted as a source of advice throughout. Ian took the time to make sure I fully understood all of the options open to me, as well as the associated benefits, costs and risks . He was always available to talk through any questions I had and made the whole experience a lot easier than it otherwise would have been.

Have you seen the outcome you were hoping for?

Ian was able to secure a very competitive offer of mortgage and has provided continued support since the mortgage was signed. I am extremely pleased with the outcome.

What could they have done better?

Nothing - very happy with Ian's service and would (and have) recommended his services to friends and family.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I was preparing for retirement and wanted advice on consolidating various pensions and investment of my savings. I had looked on Voucher for and government Money Advice Service and saw Ian's details.

How has Ian Galston helped you?

Ian met to discuss pensions and potential options for future structure and growth. There was no pressure to transfer with some pensions left with previous employer's scheme and others consolidated. Once we agreed on the plan Ian took control to ensure a quick and smooth transfer.

Have you seen the outcome you were hoping for?

The last year has seen the markets adversely affected by COVID but Ian's strategy of spreading the funds has given me more confidence and the investments have performed well at a difficult time.

What could they have done better?

Ian delivered a good financial plan and dealt with the administration to make it as stress free as possible. He communicated well across the process so could not have asked for more.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

We were looking for a professional and experienced financial adviser to help us with our investments, mortgage and pensions.

How has Ian Galston helped you?

Offered professional advice, we met few times, discussed best options for us and chose adequate products.

Have you seen the outcome you were hoping for?

Definitely! We thanks to Ian we saved thousands of pounds.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I needed help with my mortgage as I had a shortfall in my endowment policy.

How has Ian Galston helped you?

Due to Ian’s help I was able to become mortgage free. That was a huge bonus for me.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

As far as I’m concerned he could not have done better.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

We needed to access the maximum mortgage loan amount possible for our circumstances

How has Ian Galston helped you?

He had advice on all our options, and access to lots of products only he market that we could not have accessed without him. He gave us up to date information and advice on other options that were available. He also found suitable life insurance to cover for our new financial situation.

Have you seen the outcome you were hoping for?

Yes we successfully and smoothly gained our mortgage for our property. He responded quickly and efficiently, and it was the easiest part of the whole process.

What could they have done better?

He was great through the whole process, always available by email or phone to answer our questions.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy a new property and needed a mortgage.

How has Ian Galston helped you?

He searched the market for the best deal and worked on our behalf to secure it. He went out his way to get us the best rate and lender despite being in the height of the pandemic and having a smaller amount of lenders at the time. Ian was in constant contact with myself and kept me up to date , reassuring me of every process and outcome.

Have you seen the outcome you were hoping for?

Yes we secured the best product that suited us and also had our insurance sorted at the same time.

What could they have done better?

N/a

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Selling and buying new home

How has Ian Galston helped you?

Arranged our mortgage and life insurance for us

Have you seen the outcome you were hoping for?

Absolutely, hassle free

What could they have done better?

No, everything asked of Ian was delivered

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on whether I could retire or not.

How has Ian Galston helped you?

Ian looked at all my pensions and investments in detail.

Have you seen the outcome you were hoping for?

Yes I felt confident enough to retire at the end of 2018 and that’s what I did.

What could they have done better?

I can’t honestly think how Ian could have done better.

Review from verified client

January, 2021

Overall

Advice

Value

Service

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I had a private pension which I thought might be under performing and had limited options.

How has Ian Galston helped you?

Ian reviewed all my different pensions and agreed the private pension was underperforming. He arranged a transfer to a pension with smaller charges and hopefully better returns and greater flexibility.

Have you seen the outcome you were hoping for?

The pension has only just been transferred so will have to wait to see results.

What could they have done better?

Ian could not have done anything better he was extremely helpful and kept me informed at every stage.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Ian Galston helped you?

Renew mortgage and financial advice

Have you seen the outcome you were hoping for?

Yes- extremely helpful and very efficient

What could they have done better?

NA

First impression from a user who is not yet a client

October, 2020

Overall

Please provide a brief comment about your experience with Ian

Ian was extremely helpful, he gave me a lot of advise. We decided to hold off in a mortgage for 6 months due to the current climate and Ian really helped with knowing g what are current option were

Ian's reply

It was great to speak with you Lynzi, thank you for your kind words :)

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

As first time buyers, we had A LOT of questions about securing a mortgage/using what little savings we had as a deposit/buying/protections/insurances..everything! Ian was without a doubt the person we needed.

How has Ian Galston helped you?

Ian took the time to understand what it was that we needed. Despite thinking we didn't have enough to acquire our home anytime soon, he had intricate knowledge of all options available to us and took the time to fully explain each to us. We were in our beautiful new home within a matter of months with his guidance.

Have you seen the outcome you were hoping for?

And more.. Ian has been exceptional. He's SO patient with our incessant questioning and re-explaining. We really owe him a lot.

What could they have done better?

We literally couldn't have asked for more.

First impression from a user who is not yet a client

November, 2019

Overall

Please provide a brief comment about your experience with Ian

Ian was very professional and listened carefully to my circumstances, giving good advice on the way forward. I look forward to using his services.

First impression from a user who is not yet a client

November, 2019

Overall

Please provide a brief comment about your experience with Ian

He was exactly what was described... independent! He was informative but not pushy.

Review from verified client

September, 2019

Overall

Advice

Value

Service

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

Investing a little bit of money left to me. Also to sort my pension.

How has Ian Galston helped you?

Had four different pensions that i wanted to bring together into one.

Have you seen the outcome you were hoping for?

As with all investment it depends on how long it is being invested for.

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

My husband and my age both nearing retirement

How has Ian Galston helped you?

Overviewed both our pensions

Have you seen the outcome you were hoping for?

Yes

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal

How has Ian Galston helped you?

Searched for best rates, advice on life insurance policies what it’s covered and gave me information to consider

Have you seen the outcome you were hoping for?

Yes, I have returned to Ian year in to support my financials

What could they have done better?

I don’t think so

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Was struggling to get a morgage

How has Ian Galston helped you?

Ian was fantastic, we had been knocked back so many times but thankfully Ian never gave up

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Ian could not have done anything better!!

First impression from a user who is not yet a client

July, 2019

Overall

Please provide a brief comment about your experience with Ian

Ian was very professional in providing me with mortgage advise and I would highly recommend him to anyone in the same position as me!

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

To get good advice for my pension

How has Ian Galston helped you?

He explained things in a simple professional way and he was patient and helpful

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don’t think he could have done better. I would recommend him to anyone

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Ian Galston helped you?

He explored options, compared the most appropriate and explained in easy to understand terms so that I could make an informed decision. Furthermore Ian contacted the companies on my behalf to ensure that there was a smooth transition of funds and that I could be confident that the transactions have been safe.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Ian Galston helped you?

Advice for my lump sum

Have you seen the outcome you were hoping for?

As the market isn’t great right now, not as well as I’d hoped

What could they have done better?

Not sure as I feel the financial climate isn’t great at moment

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I NEEDED ADVISE AND HELP IN MONEY MATTERS

How has Ian Galston helped you?

HE GAVE ME GREAT ADVISE AND HELP WITH ALL MATTERS

Have you seen the outcome you were hoping for?

YES AND MORE

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Pension Advice

How has Ian Galston helped you?

Good concise unbiased advice Good management of my funds

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Difficult to get mortgage.

How has Ian Galston helped you?

He tried his best to help you .

Have you seen the outcome you were hoping for?

Yes

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

I had various pension plans over the years and wanted to bring them under my control as I neared my retirement

How has Ian Galston helped you?

Over the past 6 years he was able to offer me equity release and investment savings on some of my policies and I approached retirement age, he was able to offer better packages than my existing pension investors.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

As for as I am concerned, my financial adviser had done an excellent job from start to finish.

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Dunbartonshire

What were the circumstances that caused you to initially look for an adviser?

Needed assistance with financial planning following retirement

How has Ian Galston helped you?

Ian maximised a monthly income for myself incorporating my occupational pension and my tax free lump sum following my retirement. Extremely pleased with the advice and subsequent income that I have received. Highly recommended.

Have you seen the outcome you were hoping for?

Better than anticipated.

What could they have done better?

Total satisfaction with advice given at the time of retirement and with the subsequent annual reviews.

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Help

How has Ian Galston helped you?

Greatly

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

moving abroad and needed to set up a pension

How has Ian Galston helped you?

he found me the pension that suited me best and got the most for my money

Have you seen the outcome you were hoping for?

yes i have seen my money building up and happy with the results

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal, Insurance life and critical illness cover

How has Ian Galston helped you?

Ian took his time to find me the best mortgage on my renewal and then when I was buying my new home and then again the renewal, I have gone back to Ian for financial advice for mortgage and can’t imagine going elsewhere . He always looks for the best possible deal that suits me and what I need.

Have you seen the outcome you were hoping for?

Yes, he take you through possible outcomes and checks for the right circumstance

What could they have done better?

I don’t have anything I could add that would add value to Ian’s service, he’s always helpful, listens to what I want and opens my eyes to possibilities that I’m not aware of

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I was buying a new home and needed mortgage advice.

How has Ian Galston helped you?

Ian contacted many different lenders and found the best rate for me. He took care of any applications and presented me with all the information

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

In all honesty there at no suggestions to improve Ian's service.

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I needed someone that I could trust.

How has Ian Galston helped you?

He sorted my pension to suit my needs

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Really nothing better he is a good listener and does what you need

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

First time buyer and to remortgage

How has Ian Galston helped you?

Sorted and explained everything for us to a high standard made the process for us as easy and as stress free as possible

Have you seen the outcome you were hoping for?

Yes

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I had transferred my pension pot into a SIPP which turned out to be a scam

How has Ian Galston helped you?

Ian spent a lot of time and effort in helping me to get compensation from the FSCS

Have you seen the outcome you were hoping for?

I was lucky enough to get full compensation from the FSCS which put me back where I was financially before the transfer

What could they have done better?

I don’t think Ian could have done better as he certainly got the result we were looking for

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Dunbartonshire

What were the circumstances that caused you to initially look for an adviser?

Buying new house & remortgaging

How has Ian Galston helped you?

Ian arranged our first mortgage and both following remortgates on same property

Have you seen the outcome you were hoping for?

Yes 100% hassle free

What could they have done better?

Honestly cannot fault Ian.

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

My husband and I both have pensions from several companies we have worked for over aa period of 20 + years, with so many small pots between us and retirement loaming we needed someone who could work out what our options were.

How has Ian Galston helped you?

Ian took away the info we were able to supply, engaged with each of the providers on our behalf and was able to give us a clear picture of what our options were. His manner and attitude ensured we felt comfortable and confident that his suggestions would offer the best option for both of us.

Have you seen the outcome you were hoping for?

Yes, we both now understand what our options are and the other steps we need to take

What could they have done better?

Ian's manner and understanding of his business is excellent, he puts people at ease - he has been doing this for a long time and has perfected it - certainly as far as we were concerned.

Review from verified client

January, 2019

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

Looking for a mortgage and investments advice.

How has Ian Galston helped you?

Advised on the best possible product for me and went with me through the successful process.

Have you seen the outcome you were hoping for?

Yes, Ian is an experienced professional who knows the market, trends, legal details and everything required to apply for a mortgage or to make an investment.

First impression from a user who is not yet a client

May, 2017

Overall

Please provide a brief comment about your experience with Ian

Ian was upfront about his role, and what he could provide. Listened to my expectations, and looked at my current financial position. Once he has done further research, he will arrange a further meeting to progress things. Charges were fully explained. Altogether a fruitful meeting.

Ian's reply

Thank You for your kind review Douglas, It was great to meet you and I look forward to seeing you soon

First impression from a user who is not yet a client

April, 2017

Overall

Please provide a brief comment about your experience with Ian

I was very happy with the advice I received from Ian

Ian's reply

Thank you very much for your kind review Marlene, it was an absolute pleasure to deal with you :)

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Pension amalgamation.

How has Ian Galston helped you?

Ian rearranged my pensions to benefit me in the best way possible. I hate finances with a passion and they always worry me. Ian took that away, sorted out my pensions alleviating my concerns in the process and I'm now positively looking forward to 55 when I can start to draw on my pension.

Have you seen the outcome you were hoping for?

I got more than I had hoped and Ian made a difficult situation for me into a completely relaxed, know where I'm going shouldn't have worried so much in the 1st place. Guys I highly recommend him.

What could they have done better?

Absolutely nothing I received a great service from knowing nothing into being in great hands and I now am looking forward to being 55 and having some time out to do somethings on my bucket list, I would never have managed this without the expert advice, explanations and something I now know is not to be feared. I think so much pressure and emphasis is put on pensions that it turns into a complete minefield. One call to this guys changes that, seriously don't delay and call him with any concerns. I never would have considered Critical Illness until Ian advised otherwise and now due to his advice not only am I seriously covered but managed to get it through my employer which I didn't even know I could have done. Thanks Ian.

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I needed to consolidate my pension plans for retirement.

How has Ian Galston helped you?

Ian spent some time with me and explained all the options I had even though I already had some idea of what I wanted to do. He gave me good advice and explained everything in a way I could understand.

Have you seen the outcome you were hoping for?

I have only been with Ian for a few months (which is why I rated his service at 4.5) but I have been happy with everything so far and hope it continues.

What could they have done better?

I am completely satisfied.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I was with existing Financial Adviser that was providing terrible service, bordering on the incompetent. I sourced Ian via my Accountant and contacted him regarding transferring my pensions.

How has Ian Galston helped you?

At first meeting Ian gave good honest advice, took on the shambles that the previous adviser had left.

Have you seen the outcome you were hoping for?

Ian managed to conclude the transfer of my pensions in a matter of weeks to my complete satisfaction.

What could they have done better?

None really.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Imminent retirement, so needed advice on what to do with my lump sum and existing investments.

How has Ian Galston helped you?

Ian was recommended to me by a colleague who had retired a few years previously, so he was familiar with the pension scheme and was clearly up-to-date with the legislation and current investment options. He also categorised my attitude to risk, and based his advice regarding financial products on the outcome.

Have you seen the outcome you were hoping for?

Changes have been made to some of my investments but it is too early to say what affect these have had. I have not yet retired so I still have to decide what should be done regarding the lump sum, but options have been discussed with Ian.

What could they have done better?

Perhaps have a few illustrative examples on spreadsheets to show the different financial products available, and how their output is affected by changes in input parameter values. When being spoken to about the options available it is difficult to assimilate all of the information provided, so it would be helpful (for me anyway) to see how the options stack up in numbers

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

i had four different pensions so was looking for best advice on whether to bring them together.

How has Ian Galston helped you?

looked into what they were better kept seperate or better as one.

Have you seen the outcome you were hoping for?

it is going in the right direction but still few before i collect pension.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

prepare for my future to set up a personal pension.

How has Ian Galston helped you?

Ian was very helpful and got me the best pension to suit my situation and needs.

Have you seen the outcome you were hoping for?

I am very happy with the pension plan in which was provided.

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I felt I needed independent advice about my options to realise finances from my private pension.

How has Ian Galston helped you?

He was very knowledgeable and offered us several options.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

I felt it was quiet a long process but that was due to him being professional

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Had an pension policy that was closed and could not make any more contributions to also wished to access some funds from this.

How has Ian Galston helped you?

Arranged for a new pension to be set up and funds from my old pension transferred to it.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

He was excellent with his communication and kept us informed through out the process

Review from verified client

July, 2016

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

First time buyer looking to get first mortgage.

How has Ian Galston helped you?

Ian went above and beyond what I expected and got everything organised from start to finish. If I had any queries he was more than happy to answer them and was regularly in touch with updates. I would highly recommend his services.

Have you seen the outcome you were hoping for?

We got our mortgage set-up hassle-free within a week and also got cheaper life insurance through Ian as well. We are very pleased and glad that we found someone that was so helpful.

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

About to retire and wanting to know how best to dispose of my lump sum, and various long-standing policies.

How has Ian Galston helped you?

BY giving excellent advice and by managing all the paperwork.

Have you seen the outcome you were hoping for?

Yes. I am more than happy with the way Ian has helped to place my capital so that I can benefit from it on a long-term basis.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

advised by friend.

How has Ian Galston helped you?

Ian helped me with FSCS claim for pension money that I thought I had lost forever.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

hard to think of an improvement

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Investing.

How has Ian Galston helped you?

Ian was very helpful, gave us great advice and spent time to explain clearly what we were investing and how it will help us grow our investment. Throughout the 5 year plan Ian gave us an excellent service.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing, could not fault anything and will use his service again. I would recommend anyone to use Ian as your adviser

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

I had very little knowledge about financial matters. I had looked online for information but was becoming more confused and uncertain.

How has Ian Galston helped you?

Ian helped me make decisions and decide direction for investments. He also helped me to make a decision about my mortgage which was giving me concerns. This advice worked very successfully for me.

Have you seen the outcome you were hoping for?

Yes in all areas.

What could they have done better?

I truly can't think of anything Ian could have done better.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

I had various pensions and required advice, also i was looking for family life insurance and mortgage advice.

How has Ian Galston helped you?

he gave advice and supplied all three services for me.

Have you seen the outcome you were hoping for?

yes i have.

What could they have done better?

Everything i asked of Ian was delivered. He keeps me updated with any new products so nothing to add.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

sale of house with money to invest.

How has Ian Galston helped you?

set up investment plan.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

nothing

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

I needed a Mortgage.

How has Ian Galston helped you?

listened to my needs, explained things clearly and acted accordingly.

Have you seen the outcome you were hoping for?

yes.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

1ST TIME BUYER & REMORTGAGING.

How has Ian Galston helped you?

HE MADE THE PROCESS OF BUYING A HOUSE FOR THE FIRST TIME VERY HASSLE FREE HENCE WHY WE USED HIM FOR REMORTGAGE. HAD A LITTLE ISSUE WHEN REMORTGAGING WHICH IS PRETTY MUCH WALKED US THROUGH HOW TO SOLVE.

Have you seen the outcome you were hoping for?

YES.

What could they have done better?

TO BE HONEST WE ARE VERY HAPPY WITH SERVICE PROVIDED BY IAN AND HAVE NOT HAD ANY ISSUES TO DATE SO WE CANT REALLY OFFER ANY CRITICISM

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I had been mis-sold a number of products and Ian helped me clean up and consolidate my retirement plan. More recently I moved abroad with Work and Ians advice and guidance has been critical to securing my long term plans.

How has Ian Galston helped you?

ian helped break Down the jargon and cut through any emotional distractions to provide clear and simple to understand advice that was well thought through and tailored to my needs. He took the time to listen to me rather than push his own agenda. I now feel more relaxed and confident about the wealth plan I have in place for my retirement.

Have you seen the outcome you were hoping for?

As mentioned, I felt that Ian listened to my needs and tailored my plans to suit me, not push a product I did not need. Im happy and relaxed that my current plan I have in place will suit me retirement needs.

What could they have done better?

Im really not sure what Ian could have done better. I was kept informed and although given inputs, the final choice was left to me to make.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

Ian provided advice and professional services in setting up our mortgage Life and Property insurances and advice on investments.

How has Ian Galston helped you?

He was able to get the best mortgage rate and terms, similarly he identified and set up a range of insurance policies for my wife an myself.

Have you seen the outcome you were hoping for?

Very much so.

What could they have done better?

I can't think of anything that could have been done any better. Ian's office is around 35 miles from our home however he always makes time to visit both during and if necessary outwith normal working hours. he also keeps in regular contact via phone and e-mail.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Renfrewshire

What were the circumstances that caused you to initially look for an adviser?

Pension advice.

How has Ian Galston helped you?

Game me information needed.

Have you seen the outcome you were hoping for?

Yes very positiive.

What could they have done better?

Pension companies need to up their game as there have been hiccups which Ian was involved in to try andd resolve

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

In 2001 I had a capital sum I wanted to invest for my retirement. Since then Ian has advised me on a number of investments, annuities and pensions.

How has Ian Galston helped you?

Ian looked into a variety of investments for me, came back and explained the benefits of each and discussed with me what would be the best options for me.

Have you seen the outcome you were hoping for?

Yes, apart from the losses caused by the financial crisis of recent years.

What could they have done better?

I honestly can't think of anything. I'm really happy with Ian's advice over the years.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Ayrshire

What were the circumstances that caused you to initially look for an adviser?

MY husband and I were looking for advise about our retirement and how best to move forward with a private pension.

How has Ian Galston helped you?

Ian spent time with us in our home answering our questions and advising us on the best course of action which would provide us with security and a reasonable income.

Have you seen the outcome you were hoping for?

We were both satisfied with the recommendations which Ian provided and feel that the product were suited to our needs. Also if we are unsure of anything Ian is always there to give advise and guidance.

What could they have done better?

I honestly feel that Ian could not have improved on the service which he provided.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

Unplanned early retirement in a redundancy situation.

How has Ian Galston helped you?

Reorganised my investments to maximise growth/income within small to medium risk investments.

Have you seen the outcome you were hoping for?

Yes, going with his recommendations has seen a far better rate of return than money simply left in banks / building societies.

What could they have done better?

Bearing in mind the continuing recession and low interest rates in general I don't think he could have done anything better.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Lanarkshire

What were the circumstances that caused you to initially look for an adviser?

My partner and I had several savings accounts and schemes, none of them in very good order, and all of them organised by our building society (who were of course hardly impartial). My sister recommended Ian, who had sorted out her own finacial affairs and with whom she was very satisfied, so we asked him to do the same for us. Some years later we then asked him to help with our retirement finances.

How has Ian Galston helped you?

He chose schemes which gave us a much better return and which were much easier to follow. Later, when we were planning our retirment, his advice and guidance were invaluable.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

We really can't think of anything.