Reviewed for
Insurance and Protection ( 11 )
Mortgages ( 2 )
Pensions ( 89 )
Equity Release ( 10 )
Retirement income (annuities, drawdown) ( 61 )
Auto Enrolment ( 3 )
Investments and Savings ( 79 )
Pension Transfers - Non Specialist ( 17 )
Inheritance Planning ( 25 )
Long Term Care ( 12 )
Pension Transfers - Specialist ( 13 )
Reviewers' assets
£500k+ ( 12 )
£200k - £500k ( 28 )
£100k - £200k ( 9 )
Up to £50k ( 4 )
£50k - 100k ( 5 )
Client reviews
Review from verified client
October, 2021
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Steven Cattle helped you?
Changer retirement Pension
Have you seen the outcome you were hoping for?
yes very good
What could they have done better?
not much
Review from verified client
October, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Steven Cattle helped you?
Steven took over from Steve Caan and shortly afterwards Dominic Shannon died. Steven was a great help in dealing with Dominic's estate and has helped me since effectively manage my money.
Have you seen the outcome you were hoping for?
My investments have maintained their value and in many instances increased
What could they have done better?
I'm just very impressed that my income has been secure throughout this turbulent year
Review from verified client
September, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Initially, an inheritance.
How has Steven Cattle helped you?
Investment advice and guidance over the years. Always calm, friendly and balanced.
Have you seen the outcome you were hoping for?
Yes - I'm very happy with my outcome.
What could they have done better?
Can't think of anything he could do better.
Review from verified client
September, 2021
Overall
Advice
Service
Value
Based in East Riding
What were the circumstances that caused you to initially look for an adviser?
Looking for long term investment
How has Steven Cattle helped you?
He has helped with pension and retirement plans
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I don't think he could do anything better
Review from verified client
September, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Advice on pension
How has Steven Cattle helped you?
Good sound advice
Have you seen the outcome you were hoping for?
Yes
Review from verified client
September, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Protection of assets
How has Steven Cattle helped you?
Sound sensible advice
Have you seen the outcome you were hoping for?
In progress
What could they have done better?
Nothing
Review from verified client
September, 2021
Overall
Advice
Service
Value
Based in Outside UK
What were the circumstances that caused you to initially look for an adviser?
I was made redundant, and had the opportunity to consolidate various pensions into a more practical, easily controlled investment, that allowed me to retire early.
How has Steven Cattle helped you?
I explained my situation and aims, he advised me of the options, the practical problems, the best way to spread investment risk and how my investments could be made to work for me. Once we agreed on the best plan, he implemented it and using my authorisation (I had left the UK by this time) did all the work, allowing me to sit back and enjoy my retirement.
Have you seen the outcome you were hoping for?
Yes, I've seen year on year growth, higher than was forecast. We've reviewed the investments, my circumstances, any unexpected requirements on a regular basis and I've been able to sit back without too much worry. At least nothing that Steven can control has caused my worry, covid on the other hand...
What could they have done better?
I can't honestly say, I have nothing to compare, but I can't find anything to complain about. Because I'm based abroad all our interactions have been through electronic means, there were a few teething troubles, mainly due to limited access to technology at my end, but everything works smoothly now.
Review from verified client
August, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
seemed like a good idea
How has Steven Cattle helped you?
Steven extremely helpful
Have you seen the outcome you were hoping for?
yes
Review from verified client
August, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Husbands retirement
How has Steven Cattle helped you?
Sound easy to understand advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No
Review from verified client
August, 2021
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
annual review, long term association
How has Steven Cattle helped you?
good understanding of my personal requirements and clear advice
Have you seen the outcome you were hoping for?
yes
What could they have done better?
nothing to mention at the moment
Review from verified client
August, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
As a couple we were a few years short of retirement age and wanted to review our options and get a better understanding of how well-off we could be in retirement.
How has Steven Cattle helped you?
Steven helped us to complete a very thorough review of our finances and clearly mapped out several scenarios, so that we understood best and worst cases and various options. He helped me to change my personal pension arrangements to provide a draw-down facility. He continues to help us to review our up-to-date situation once per year, with more frequent updates about specifics when relevant. He has always been very clear and transparent about the costs we will incur relevant options.
Have you seen the outcome you were hoping for?
We have definitely seen the outcome we were hoping for. Steven helped us to develop the confidence to decide when and how to retire, and to implement those plans. He continues to support us to make decisions about our finances - pensions, savings, major spending decisions etc. He has become a trusted and highly-valued advisor.
What could they have done better?
I can't think of anything tat Steven could have done better, we are very satisfied with the support that he has provided and continues to provide for us.
Review from verified client
August, 2021
Overall
Advice
Service
Value
Based in Durham
What were the circumstances that caused you to initially look for an adviser?
Wishing to make the best use of my pension fund and savings
How has Steven Cattle helped you?
Demonstrated most effective and tax effective way of drawing down funds
Have you seen the outcome you were hoping for?
Yes, we have been pleasantly surprised with the performance, especially as we are cautious investors
What could they have done better?
I cannot think of anything
Review from verified client
July, 2021
Overall
Advice
Service
Value
Based in Durham
What were the circumstances that caused you to initially look for an adviser?
Needed advice on pension and investment planning
How has Steven Cattle helped you?
Steve proposed several investment options and advised on pension drawdown options
Have you seen the outcome you were hoping for?
Very happy with the investment performance to date.
What could they have done better?
Nothing of note, very happy with the service
Review from verified client
July, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
To maximise financial growth of investments & savings
How has Steven Cattle helped you?
By assessing my needs & providing details of products & services to fully meets needs & provide growth of investments.
Have you seen the outcome you were hoping for?
Yes. Investments have made a significant recovery during financial turbulance caused by Covid pandemic
What could they have done better?
No aspects identified that could have been donsteve has excellent e better.
Review from verified client
July, 2021
Overall
Advice
Service
Value
Based in Durham
What were the circumstances that caused you to initially look for an adviser?
I was recommended his services by a friend and decided to follow this up.
How has Steven Cattle helped you?
Steve has given me sound advice on all of my portfolio and answered any questions and concerns I have had. I always fell I am in a safe pair of hands and have no concerns with him looking after my money.
Have you seen the outcome you were hoping for?
Always over achieve to the forecasted returns and offer me full explanation on all performances.
What could they have done better?
Nothing. Very happy and content with the service offered.
Review from verified client
July, 2021
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
I needed help with investing my savings.
How has Steven Cattle helped you?
He helps me with forward planning of my finances.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
No.
Review from verified client
July, 2021
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
My mother died and so I inherited a modest amount of money, which was too much to just put in the bank. Steve Cann was my first point of contact and when he retired, Steve Cattle became my point of contact.
How has Steven Cattle helped you?
He has picked up the reins of what Steve Cann originally advised and has made every effort to keep in touch and to keep me informed.
Have you seen the outcome you were hoping for?
It is just beginning to improve now but unfortunately both Brexit and the Pandemic have affected investments universally.
What could they have done better?
I cannot answer this question as I know nothing about money markets which is why I need to pay for an advisor.
Review from verified client
June, 2021
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
We have been clients of Explore for many years.
How has Steven Cattle helped you?
We always have an annual review to discuss our requirements but have been ultimately working towards early retirement
Have you seen the outcome you were hoping for?
Yes, better than we had hoped for. Steven has helped us both to retire together, at an age we didnt think possible.
What could they have done better?
The help and advice we have receive from Steven and the whole team at Explore is second to none. They are all very approachable and friendly and take the time to make sure you fully understand the advice they are giving. All queries are always answered in a timely manner.
Review from verified client
May, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Long term financial advice from a trusted source
How has Steven Cattle helped you?
Annual Reviews plus targeted advice for specific circumstances
Have you seen the outcome you were hoping for?
Value of investments has increased over the last year despite difficult conditions
What could they have done better?
No specific points - All enquiries and requests answered
Review from verified client
May, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Change of circumstances
How has Steven Cattle helped you?
Steven has been a great support to me since I became a Client. He responds to queries very promptly and is always extremely knowledgeable and professional. Thank you Steven.
Have you seen the outcome you were hoping for?
Yes .. I am very happy with the service and overall performance of my pension fund.
Review from verified client
May, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Nearing retirement and wished to consolidate pension and plan for the future.
How has Steven Cattle helped you?
Steve looked at my pensions and assessed future spending requirements. He also set me up with a Company to move my pension from their company based function into my own managed accounts.
Have you seen the outcome you were hoping for?
Absolutely. Great advice and direction, especially through the covid blip and subsequent recovery.
What could they have done better?
Cannot think how
Review from verified client
May, 2021
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
I was looking to retire early
How has Steven Cattle helped you?
Steven help me with everything from the start and setting up
Have you seen the outcome you were hoping for?
Yes would have been lost without his guidance
What could they have done better?
I don't think he could have done anything better it was straight forward
Review from verified client
May, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
I was very stressed as I was having difficulties with my employer and felt my job was in jeopardy. I initially contacted Steven to check what state my pensions were in.
How has Steven Cattle helped you?
I felt Steven threw me a lifeline by suggesting that as my pensions were in a good state I could transfer them to a single drawdown pension and could effectively retire.
Have you seen the outcome you were hoping for?
Yes, it's been 3 years since I left my job and I am far happier and may even return to work.
What could they have done better?
Nothing I can think of.
Review from verified client
May, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
The main reason was I was needing advice on retirement options and particularly a review and options available to me.
How has Steven Cattle helped you?
A review of our finances, pensions and my risk profile. A thorough review and clear advice on the options available to us.
Have you seen the outcome you were hoping for?
Yes, absolutely. The options along with the risks, costs and benefits were clearly explained to allow us to make an informed decision.
What could they have done better?
I can’t think of any part of the service which could be improved. Considering the restrictions due to COVID, the service was even more impressive.
Review from verified client
May, 2021
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
We had a change in our circumstances.
How has Steven Cattle helped you?
Steve gave us great advice on options available to us.
Have you seen the outcome you were hoping for?
Yes, we could not thank him enough.
What could they have done better?
Nothing.
Review from verified client
May, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
When I partially retired I received a lump sum. I used part of it to undertake home improvements but wanted to invest the remainder as an investment and Explore Wealth were recommended to me by a friend.
How has Steven Cattle helped you?
Steve has undertaken annual reviews and recommends when a when funds should be switched on a monthly basis. He has provided advice on making a will and how to plan for when I fully retire. I trust his advice implicitly.
Have you seen the outcome you were hoping for?
Overall yes, obviously the markets have been volatile over the last 18 months but Steve has kept me informed and made recommendations which has seen a good return on my initial investment.
What could they have done better?
I’m more than happy with the service I have received and can’t think of anything that could have been improved.
Review from verified client
April, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Initially workplace pension management Later investment advice and management.
How has Steven Cattle helped you?
Steve has helped me for several years as part of the EWM team and now is solely responsible for providing my financial advice.
Have you seen the outcome you were hoping for?
I would say yes
What could they have done better?
I am a cautious low risk investor and am happy with the outcomes achieved
Review from verified client
April, 2021
Overall
Advice
Service
Value
Based in Durham
What were the circumstances that caused you to initially look for an adviser?
I had multiple pensions which i needed to liquidate as i had reached 55 YO and wanted to retire early.
How has Steven Cattle helped you?
Contacted the pensions providers and got me a very lucrative settlement figure which was far above the amounts i was expecting and then invested them in a drawdown account which enabled my monies to either grow or reduce. Thankfully they have grown and despite taking monies from then to live on for the past 5 years there is 50% more in the account than there would have been if i had left them in an interest only account. So instead of living carefully until 66 when my state pension arrives i have been able to go on a couple of good holidays and spend a bit on a few luxuries. Thanks Steve good work
Have you seen the outcome you were hoping for?
More than expected in every quarter
What could they have done better?
Investments can always do better!
Review from verified client
March, 2021
Overall
Value
Service
Advice
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
We were contacted by Steve's predecessor (Steve) with regard to our business and this lead to our becoming clients of Explore.
How has Steven Cattle helped you?
Steve's advice regarding our risk management and future financial arrangements has been valuable since he took over our portfolio
Have you seen the outcome you were hoping for?
The consolidation of our various pensions and investments has proven profitable and, given the recent financial climate, we have been satisfied with the returns thus far.
What could they have done better?
Greater returns wherever possible !!
Review from verified client
March, 2021
Overall
Advice
Service
Value
Based in North Yorkshire
What were the circumstances that caused you to initially look for an adviser?
Transfer of a work pension to a personal pension and my continued discussions of investments to enable me to continue to follow my passion (and new business) for cabinet making, with a weather eye on being able to be financially secure from the age of 55.
How has Steven Cattle helped you?
Instilled confidence in my financial situation, encouragement to follow my passion for wood working and helped with my pension transfer.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Only with the benefit of hindsight, we would have put my pension in a higher risk category straight away.
Review from verified client
March, 2021
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
We had carried out our own investment programme for a number of years but were not happy with consistency of results. our advisor has channelled our investments into funds which have provided significant and concistent returns over the last 20 years.
How has Steven Cattle helped you?
Steven has been particularly helpful in managing our inheritance tax issues and creation of the necessary trusts.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing of note.
Review from verified client
March, 2021
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
no return on investing in a bank
How has Steven Cattle helped you?
Awesome advice and attention to the clients concerns
Have you seen the outcome you were hoping for?
so far, yes
What could they have done better?
nothing
Review from verified client
March, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Needed funds managed professionally
How has Steven Cattle helped you?
Gave excellent advice with regards to pension
Have you seen the outcome you were hoping for?
Yes
Review from verified client
March, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Approaching retirement and in need of some guidance
How has Steven Cattle helped you?
Has taken his time to explain options available clearly.
Have you seen the outcome you were hoping for?
Not retired yet but looking promising
Review from verified client
March, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Pension approaching and very diverse investments held. Not happy with previous advisors
How has Steven Cattle helped you?
Consolidated and simplefied investments and improved pension income
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Happy with way things have progressed
Review from verified client
March, 2021
Overall
Value
Service
Advice
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
have been a customer of Explore wealth for some time so when I retired was happy with the service so carried on using the company for my pension planning
How has Steven Cattle helped you?
been advised by STEVEN for about two years
Have you seen the outcome you were hoping for?
happy with advice and service
What could they have done better?
dont think so
Review from verified client
March, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
To maximise the value my pension savings and ultimately my drawdown pension.
How has Steven Cattle helped you?
Annual advise in order to achieve maximisation of my pension value and returns.
Have you seen the outcome you were hoping for?
Very much so.
What could they have done better?
Not Sure, but don't think so.
Review from verified client
March, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
My lack of knowledge regarding my future pension (at the time) and what to do to enable me to have a comfortable retirement!
How has Steven Cattle helped you?
His explanations are such that I can understand them and I always feel confident he understands my situation and gives me appropriate advice.
Have you seen the outcome you were hoping for?
So far!
What could they have done better?
Even with the current economic situation I’m still happy although there is room to move .
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Steven Cattle helped you?
He sorted my pension pots and finances in an efficient way
Have you seen the outcome you were hoping for?
Yes apart from the slump in March 2020
What could they have done better?
I felt I could have saved more money if investments were frozen in March 2020 for a couple of weeks rather than stick with the markets. However this seems to be the norm during a slump. To be fair to Steve, I am back to where I was before the 2020 slump.
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Pension
How has Steven Cattle helped you?
Advised the best pension and investment for is
Have you seen the outcome you were hoping for?
He was true to his word
What could they have done better?
Nothing
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Private pension advice after being made redundant from employment
How has Steven Cattle helped you?
The previous advisor of the same company offered the best solution to my problem Steve has continued with that advice right through Retirement investment of assets, Monthly pension and continued investment aprasals,
Have you seen the outcome you were hoping for?
Difficult circumstances in the present marketplace but all in all we are still Happy and continued apraisals and advice help us on a very regular basis
What could they have done better?
We, as a married couple with Joint investments and individual investments are happy with Steves advice and his employer as a whole
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Needed advice on various monetary matters
How has Steven Cattle helped you?
With investment opportunities Pension advice And more
Have you seen the outcome you were hoping for?
Yes
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Needed a trustworthy person to maintain my pension sum for drawdown
How has Steven Cattle helped you?
Have me all the help required
Have you seen the outcome you were hoping for?
I am extremely pleased with outcome, so yes
What could they have done better?
I honestly can not think of any improvement.
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
I have been a client of Explore and Steve for many years
How has Steven Cattle helped you?
An annual and an interim review, which were essential during the turbulence of 2020. He gave practical advice about stopping drawdown withdrawals whilst the markets were in deficit. This has paid benefit now that the markets and the value of my investments have returned to pre-crisis levels. It was a rocky ride, but Steve's calm approach saw me through it.
Have you seen the outcome you were hoping for?
Yes - my investments are back on track.
What could they have done better?
I am very happy with the advice and service that Steve and the team at Explore provide. They are all very efficient and competent.
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
To ask advice regarding Investments, Pensions and Inheritance Planning
How has Steven Cattle helped you?
Steven has been our financial Adviser for a number of years and his advice has always been very good. He is very helpful if you have any Questions regarding any concerns you may have on your Investments.
Have you seen the outcome you were hoping for?
Yes we have seen our investment rise as we expected even though the recent Pandemic and Brexit has caused the Stock Market to be very volatile.
What could they have done better?
We do not think that Steven could have done any better with his review.
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Been a client of Eplore Wealth for a number of years. Steve took over our affairs a few years back after Steve Cann retired
How has Steven Cattle helped you?
He has helped us plan for retirement and consolidated our pensions.
Have you seen the outcome you were hoping for?
Yes. Even during the pandemic they have come back strongly after the initial dip.
What could they have done better?
Nothing I can think of
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Early retirement , final salary transfer
How has Steven Cattle helped you?
Friendly professional advice , introduction to a specialist pension transfer advisor
Have you seen the outcome you were hoping for?
Yes , especially resilience during pandemic crisis
What could they have done better?
I’m happy with everything
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Annual financial review
How has Steven Cattle helped you?
Gave advice on what action was needed to maintain my financial position in the next 12 months
Have you seen the outcome you were hoping for?
Quite happy with outcome
What could they have done better?
Nothing. As we were unable to meet in person, my meeting was via telephone. I could have chosen to have a video call if I'd preferred. The call came promptly and was unhurried. Steven conducted the call in his usual, friendly but knowledgeable manner.
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Durham
What were the circumstances that caused you to initially look for an adviser?
I was introduced to having a Financial Adviser many years ago when the company I worked for introduced me to their personal pension scheme, which included a meeting with an independent Financial Adviser from the company that was looking after the scheme. Ever since then I have had at least an annual meeting with a Financial Adviser to review my pension investments and any other investment advice for other savings.
How has Steven Cattle helped you?
Steve as taken time to understand my circumstances and what it is I want to achieve with my life moving forward. After assessing my views on what level of risk I am prepared to take with my money to help it grow, or simply to protected it, he reviewed my various investments and pension pots at that time and has given good advice on how to make the most of these moving forward. As I am currently drawing down an income from some investments, Steven has also given advice on how to help protect my capital during the volatile times on the financial markets during 2020 due to Covid 19, Brexit, the shutting down of large chunks of the economy and the like. In addition to the regular meetings if I do have a change of circumstances, or a query, Steven is always there to give advice at that time or take whatever action is required then, rather than wait for the next scheduled meeting.
Have you seen the outcome you were hoping for?
Following the advice Steven has given me has resulted in my various investments, including the Pension Pots growing at an acceptable rate. I have been happy with Steven's advice and the resulting state of my finances.
What could they have done better?
Difficult to say if anything could have been done better as the results speak for themselves, and I am happy with the way they have gone to date.
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
The need to manage a portfolio of Fund ISAs accumulated over many years.
How has Steven Cattle helped you?
By clarifying attitude to risk, and rebalancing the portfolio in changing circumstances.
Have you seen the outcome you were hoping for?
Overall long term growth despite market shocks e.g. current pandemic.
What could they have done better?
Portfolio value is "moderate", and as such managed on a low cost basis with an annual review. Changes during any year have been mostly initiated by ourselves; however once contacted, Steve has reacted quickly and decisively.
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Business Owner
How has Steven Cattle helped you?
Advise for insurance and private pensions
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Retirement plans
How has Steven Cattle helped you?
Helps manage my portfolio and advises on insurance
Have you seen the outcome you were hoping for?
In todays unprecedented volatile conditions my fund is holding up as advised
What could they have done better?
Nothing I believe
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Durham
What were the circumstances that caused you to initially look for an adviser?
Have been with Explore Wealth Management for years, yet only recently has Steve been my contact. Approaching retirement I found his advice to be very valuable
How has Steven Cattle helped you?
Retirement planning
Have you seen the outcome you were hoping for?
Yes, Steve demonstrated that I will be more than OK in retirement.
What could they have done better?
Nothing really, he’s always available to discuss anything. Some of the rules we have to adhere to seem both onerous and surreal, but that’s financial services in the 21st century!
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
To gain the best possible financial return for my future pension
How has Steven Cattle helped you?
He. Offered what appeared to be sound advice
Have you seen the outcome you were hoping for?
Yes, considering the present situation
What could they have done better?
He could perhaps have taken some bigger risks but that applies to everybody
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Leicestershire
What were the circumstances that caused you to initially look for an adviser?
I have known Explore Wealth Management and Steve for over 25 years have obtained investment advice .
How has Steven Cattle helped you?
Steven has advised on investment and pension planning for myself and my family including my parents and sister. Lately he has fully managed my pension transfer.
Have you seen the outcome you were hoping for?
Fully satisfied
What could they have done better?
Nothing
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Pension handling
How has Steven Cattle helped you?
Help with annual reviews and pension forecast
Have you seen the outcome you were hoping for?
Yes but COVID stopped our plans
What could they have done better?
We could not ask for any better help we are always kept up to date with what goes on in the world
Review from verified client
October, 2020
Overall
Advice
Service
Value
Based in Buckinghamshire
What were the circumstances that caused you to initially look for an adviser?
Changes in circumstances - retirement . Desire for advice on IHT planning , pensions and investments.
How has Steven Cattle helped you?
Steve met personally with us and discussed our future financial aims and presented us with options to meet them. I find his explanations easy to follow and have never felt pressurised into taking any particular course of action. We also have regular reviews , which are helpful.
Have you seen the outcome you were hoping for?
Yes.
Review from verified client
October, 2020
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Safe home for my money
How has Steven Cattle helped you?
Listened to my needs
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Mothing
Review from verified client
October, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Needed to put my Pension provision in a better state.
How has Steven Cattle helped you?
Steve followed on from Steve Cann. The handover was seamless and he tided up my various pensions into one pot.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
I can think of no actions which could improve the service and outcome he provides.
Review from verified client
October, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Security of my savings and investments On a one to one basis through an unbiased professional
How has Steven Cattle helped you?
Steve has helped me on numerous occasions especially since my retirement five years ago always responding within 24 hours given
Have you seen the outcome you were hoping for?
Given the unprecedented times we are going through can always rely on Steve’s professional opinions
What could they have done better?
I can’t think of anything Steve could have done better he is always available if I have any queries
Review from verified client
September, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Annual review
How has Steven Cattle helped you?
General advise
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Difficult to comment
Review from verified client
September, 2020
Overall
Service
Advice
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Approaching retirement and requiring financial advice to manage savings and pension income to achieve financial security in retirement
How has Steven Cattle helped you?
Steven has provided both financial advice and management of our accrued finances.
Have you seen the outcome you were hoping for?
Not as yet, hence not giving the maximum marks. However in these difficult times we have assessed the performance of the funds managed by Steven against funds not managed by Steven, and it is apparent that Steven is providing a good value for money service.
What could they have done better?
Provide a service that provides a higher income return.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Looking to maximise our savings
How has Steven Cattle helped you?
Recommended products and gave advice and options
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing I can think of
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Pension
How has Steven Cattle helped you?
Steve helps me with my private pension. I find him totally accessible, knowledgeable and helpful. Totally trustworthy and offers great advice.
Have you seen the outcome you were hoping for?
Steve continues to support me with my pension needs.
What could they have done better?
There is nothing Steve could have done better. He performs to the highest ethical standard.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
to help with pension advice
How has Steven Cattle helped you?
he talked through all regarding my pension
Have you seen the outcome you were hoping for?
very much so he has helped me with all parts of my pension and has also explained regarding future matters
What could they have done better?
I cannot think of anything that could have been done better Try as I might
Repeat review from verified client
May, 2020
Overall
Advice
Service
Value
Based in Northumberland
This review is a follow-up review from a client who left a review previously.
How has Steven Cattle helped you since your last review?
Annual review mid January 2020. Talked through ongoing investments and tax free drawdown options. Also advice on measures to protect savings and house transfers to three children in the event of my demise.
Repeat review from verified client
May, 2020
Overall
Advice
Service
Value
Based in Northumberland
This review is a follow-up review from a client who left a review previously.
How has Steven Cattle helped you since your last review?
Excellent service as usual particularly regarding current pandemic where I have felt reassured and confident.
Review from verified client
May, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
An investment I had with my own bank matured however the bank no longer gave advice on investments. A good friend recommended Explore Wealth.
How has Steven Cattle helped you?
He advised me on all aspects of my investments.
Have you seen the outcome you were hoping for?
Yes I have been very pleased with the outcome.
What could they have done better?
I can’t find any fault with Steven’s advice therefore I cannot suggest any improvements.
Repeat review from verified client
April, 2020
Overall
Advice
Service
Value
Based in Northumberland
This review is a follow-up review from a client who left a review previously.
How has Steven Cattle helped you since your last review?
We receive regular emails from Explore regarding the economy in general which are very informative, and when we have had specific questions Steven has always been very approachable either by phone or email. We recently had our annual review to discuss our imminent early retirement which we have put "on hold" due to the current crisis. Again the company has kept us up to date with how this is affecting the economy and Steven has been in contact to see if we have any queries and advising we can re-review it again post lockdown. This has all been very re-assuring in very uncertain times.
First impression from a user who is not yet a client
March, 2020
Overall
Please provide a brief comment about your experience with Steven
Steven was good, he listened to understand my current personal and financial circumstances and was knowledgeable, open and transparent about his charges and what he would be able to provide to me. The conclusion of our initial meeting was that my current financial plans were adequate and he didn't feel that he could add much additional value. As a result, I did not need to engage him to help me at this time, but I will contact him if my circumstances change.
Steven's reply
Thanks for taking the time to leave a review Richard. I hope you and your family are safe and well in these most crazy of times. Regards Steve
Repeat review from verified client
March, 2020
Overall
Advice
Service
Value
Based in Durham
This review is a follow-up review from a client who left a review previously.
How has Steven Cattle helped you since your last review?
Continued sensible advice.
Review from verified client
February, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Retirement, I had lump sums from a number of sources, and needed advice how to make the money work best for me and my family.
How has Steven Cattle helped you?
a) discussed my aims and objectives set against my family circumstances. b) explained and reviewed the options, my current disposition to risk, the likely outcomes against the current financial and economic environment. c) discussed the products currently holding my investments, their performance over the review period and the future likely performance set against likely risks. d) agreed that i would provide more up to date information on state pension forecast, currently in hand and changes to the draw down arrangements to avoid depleting my ISAs and their potential growth. e) discussed family circumstances and how these might affect my financial arrangements. f) discussed wills and LPA which I have in place.
Have you seen the outcome you were hoping for?
Absolutely, the performance of the investments, as directed by Steve, have been exceptional.
What could they have done better?
I'm very happy with Steve's approach, when I don't understand advice he will take time to make sure I get the picture. I find this reassuring.
Review from verified client
February, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
I have had a financial adviser from about the age of 27 to manage my pension and mortgage plans. It has been the best decision I have made.
How has Steven Cattle helped you?
Steven took over the management of my pension plan when my previous manager (in Explore) retired. He has managed my affairs extremely competently and I am now an early retiree with no money worries, knowing that my funds are being well managed.
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
I am completely happy with the service that Steven provides and would recommend him without hesitation.
Review from verified client
January, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
To move my private pension and plan for my retirement
How has Steven Cattle helped you?
I was in a difficult place when I first met Steven. He was very understanding listened and offered me good advice. Since then I have turned y life around and thanks to Steven have a secure and profitable financial portfolio.
Have you seen the outcome you were hoping for?
Yes. Steven continues to offer sound advice and I have the utmost confidence in his abilities and professionalism
Review from verified client
January, 2020
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
This was my annual review. Every year, I receive a visit at home to discuss the performance of my investments over the last 12 months, my current situation & any short or long term financial plans or needs.
How has Steven Cattle helped you?
Steven was able to reassure me that my investments are working well and suit my needs. Also that my plans for the future are still meeting my requirements.
Have you seen the outcome you were hoping for?
Yes. My investments are performing well and I am able to access cash as I require it.
What could they have done better?
I am quite happy with the advice received. I appreciate that Steven comes to my home so that the discussion takes place in a relaxed informal manner - and he explains everything clearly.
Review from verified client
January, 2020
Overall
Advice
Service
Value
Based in Buckinghamshire
What were the circumstances that caused you to initially look for an adviser?
Nearing Retirement and wanting help with financial planning for the future , in particular with Inheritance Tax advice and advice on Investments.
How has Steven Cattle helped you?
He listened carefully to what we wanted and provided detailed information about options that we could take up. He took on board what was important to us and worked out a plan around that. The advice felt very personal - we feel he knows and understands our family set up and that the advice is tailored to our whole family unit. He provided information quickly and made all the paperwork very smooth and easy to complete ( via the excellent admin. staff at the company)
Have you seen the outcome you were hoping for?
Yes Our financial affairs are much more organised and we feel that they are being carefully and regularly monitored.
What could they have done better?
So far I cannot fault the all round service.
Review from verified client
January, 2020
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
To invest sums on money.
How has Steven Cattle helped you?
Steven advised my wife and I to invest in low risk investments due to our age. His advise was very good and profitable.
Have you seen the outcome you were hoping for?
Yes we have over a period of time our investments have grown. Even though sometimes the market place has been turbulent.
What could they have done better?
I cannot think of anything he good have done better.
Review from verified client
January, 2020
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
I had several pensions and a couple of insurance policies that were no longer ideal for my circumstances.
How has Steven Cattle helped you?
Helped me decide how to invest (or leave alone) the pensions and has revisited the insurance provision.
Have you seen the outcome you were hoping for?
Yes
Review from verified client
January, 2020
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
I wanted to finish working
How has Steven Cattle helped you?
He organised my pension pots into investments
Have you seen the outcome you were hoping for?
Yes I’m doing better than expected
What could they have done better?
I feel he has done enough for me
Review from verified client
December, 2019
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
My husband used Explore Wealth Management for his pension when he died I automatically went to them so they could explain to me about his pension fund
How has Steven Cattle helped you?
This was six years ago is dealt with Stephen Sumner at that time.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Don't think they could have done any better everything was explained so I could understand .
Review from verified client
December, 2019
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Pension
How has Steven Cattle helped you?
Pension advice
Have you seen the outcome you were hoping for?
Yes
Review from verified client
December, 2019
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
kepping up to date with events.
How has Steven Cattle helped you?
general advice
Have you seen the outcome you were hoping for?
work in progressearly impressions
What could they have done better?
not sure he could
Review from verified client
November, 2019
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
We have been long-term clients of Explore Wealth Management and have, over a significant number of years, benefited from their advice in respect of investments and pension provision. The quality of the advice provided has not caused us to consider seeking financial advice elsewhere.
How has Steven Cattle helped you?
Having, prior to our meeting, reviewed our portfolio Mr Cattle had a clear knowledge of investments and was able to provide advice as to how our future financial needs could be met. When answering our questions Mr Cattle provided us with a clarity of information that will enable us to give consideration when planning for our future needs and for hose of our family..
Have you seen the outcome you were hoping for?
We have no causes for concern or indeed question the quality of advice we were provided with.
What could they have done better?
There are no issues we can identify that would need to be addressed prior to our next review.
Review from verified client
November, 2019
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
It was part of the service provided y my employer
How has Steven Cattle helped you?
Gettin my pension and tax
Have you seen the outcome you were hoping for?
Yes
Review from verified client
November, 2019
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Inheritance from my parents.
How has Steven Cattle helped you?
Very professional, clear, sound information, easy to talk to, supportive, friendly, trustworthy, long term financial advice relationship.
Have you seen the outcome you were hoping for?
Yes, very much so.
What could they have done better?
I can’t really think of anything that could have been better. Annual reviews have always been very useful and communication in between there when I needed it.
Review from verified client
August, 2019
Overall
Advice
Service
Value
Based in Durham
What were the circumstances that caused you to initially look for an adviser?
The desire to make the best use of my pension fund and our savings to ensure a comfortable retirement.
How has Steven Cattle helped you?
Clear guidance on arrangements for our preferred solutions.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing comes to mind
Review from verified client
August, 2019
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
seeking early retirement needed advice on my financial position
How has Steven Cattle helped you?
I retired early with the knowledge of having sound financial advise
Have you seen the outcome you were hoping for?
yes I am happily retired with a growing nest egg which gives me peace of mind
What could they have done better?
He could not have do anything better you cannot improve on perfect
Review from verified client
July, 2019
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Steven Cattle helped you?
Best investment plans
Have you seen the outcome you were hoping for?
Not yet
Review from verified client
July, 2019
Overall
Advice
Service
Value
Based in North Yorkshire
What were the circumstances that caused you to initially look for an adviser?
Company compulsory started a company pension scheme, i already had a adviser, i met up with Steve Cann then after further discussions i swapped my private pension to Explore wealth management .
How has Steven Cattle helped you?
Steve Cann retired, i kept with the same company with Steve Cattle, we are still building my portfolio over the next few years.
Have you seen the outcome you were hoping for?
i know Pensions are a lottery but i have seen some good returns, and also done some movement of shares hoping to improve each year.
What could they have done better?
i am coming ever closer to retiring, so it is more about securing what has been built to date.
Review from verified client
July, 2019
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
To manage my pension
How has Steven Cattle helped you?
Keeps me up to date with my pension information in a very professional and timely manner.
Have you seen the outcome you were hoping for?
It's ongoing but yes.
What could they have done better?
Nothing, he really does a first class job.
Review from verified client
June, 2019
Overall
Value
Advice
Service
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
I was looking for alternative pension planning to spread the risk of my investments.
How has Steven Cattle helped you?
Steve gave me the different options and a number of plans to choose from including platforms and a more traditional pension.
Have you seen the outcome you were hoping for?
Yes after considering the different options with Steve's advice I decided on the pension I felt was right.
What could they have done better?
No comments to add.
Review from verified client
June, 2019
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Annual review for my ISA investment account but also to review my pensions etc in view of retirement planning
How has Steven Cattle helped you?
ongoing advice
Have you seen the outcome you were hoping for?
ongoing
What could they have done better?
very friendly, informal and helpful - no improvement needs identified at this time
Review from verified client
May, 2019
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Looking for early retirement options
How has Steven Cattle helped you?
Sound financial advise and future planning
Have you seen the outcome you were hoping for?
Everything is on track as planned , the only issue which is out of our hands is uncertainty over brexit and caution regarding market conditions but long term confidence remains intact
What could they have done better?
I believe that we have received the best advice and nothing more is required regular review does occur and reshaping any plans is discussed as required
Review from verified client
April, 2019
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
We’ve been clients of Explore for a number of years, seeking advice regarding oursavings leading towards eventual retirement
How has Steven Cattle helped you?
At our annual review Steven showed us through using the software they have available how our investments were doing and how that translated into our expected retirement dates.
Have you seen the outcome you were hoping for?
Yes, throughout our time dealing with both Stephen Sumner and Steven Cattle we have been kept totally up to date with how our investments are doing, in a jargon-free way. It is a pleasure dealing with Steven and his colleagues.
Review from verified client
March, 2019
Overall
Advice
Service
Value
Based in Durham
What were the circumstances that caused you to initially look for an adviser?
To manage my finance portfolio.
How has Steven Cattle helped you?
We had a good thorough discussion of all aspects & concerns.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing comes to mind.
Review from verified client
February, 2019
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
The need for some financial advice for long term planning asi lack the knowledge.
How has Steven Cattle helped you?
Some sensible advice and put in a way I could easily understand. He also gave me time to consider options.
Have you seen the outcome you were hoping for?
Generally yes but as we all know shares go up and down! I’m still making money so it has to be positive!
Review from verified client
February, 2019
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Ongoing financial advice - annual review
How has Steven Cattle helped you?
Clear fully understandable advice, based on our requirements for the forthcoming year
Have you seen the outcome you were hoping for?
Early days yet but confidently expecting a satisfactory outcome
What could they have done better?
Nothing at all
Review from verified client
November, 2018
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Pending retirement
How has Steven Cattle helped you?
Very well
Have you seen the outcome you were hoping for?
Yes
Review from verified client
August, 2018
Overall
Value
Service
Advice
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
I wanted to retire early to help my partner due to a health condition.
How has Steven Cattle helped you?
Steven help me with all the paperwork work went through everything i really didn't understand he's very professional in all the fields.
Have you seen the outcome you were hoping for?
Yes and more.
What could they have done better?
For me he did everything i asked for
Review from verified client
May, 2018
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Use of Cash Equivalent Pension Transfer money from several company pension funds.
How has Steven Cattle helped you?
Simplified options and clearly explained pros and cons of options available and consequences of potential future events.
Have you seen the outcome you were hoping for?
Yes - all "income" and lump sums in place seamlessly with excellent follow up.
What could they have done better?
All the meetings my wife and I had (and hope to have) with Steve were very productive and easily understood. All questions were fully and honestly answered
Review from verified client
May, 2018
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
I have three pension pots and wanted to look at the various options for draw down and a cash flow projection from 55 onwards.
How has Steven Cattle helped you?
Steven gave me a detailed breakdown of cash flow projection with various scenarios.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
He answered all my questions so I don't think he could have done any better , He also went through it so I could understand all the implications.
First impression from a user who is not yet a client
February, 2018
Overall
Please provide a brief comment about your experience with Steven
He knows what he's talking about!
Review from verified client
February, 2018
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
devalued pension from former employer.
How has Steven Cattle helped you?
open & honest advice on pros & cons of withdrawing old company pension & independently investing in personal pension plan.
Have you seen the outcome you were hoping for?
yes.
What could they have done better?
all seemed fine to me
Review from verified client
February, 2018
Overall
Advice
Value
Service
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Inherited sum of money and I wanted to invest it.
How has Steven Cattle helped you?
Gave advice on potential product portfolios.
Have you seen the outcome you were hoping for?
Not yet but its to early to tell.
What could they have done better?
No comment
Review from verified client
February, 2018
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Not happy with previous advisor.
How has Steven Cattle helped you?
At first I was advised by his colleague Steve Cann and on his retirement Steve Cattle took over and has guided me since then.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
The advice given and the explanations for such advice is very clear to understand and I really cannot think of any improvement needed.
Review from verified client
February, 2018
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Needed to transfer final salary pension Due to change in personal circumstances needed to consider financial planning for early retirement.
How has Steven Cattle helped you?
I was dealing with a difficult situation in my personal life and Steve gave me the support and advice that I needed. He was very patient, showed empathy and was clearly knowledgeable offering practical solutions.
Have you seen the outcome you were hoping for?
Yes my pension has now been transferred and we are now working together to plan for the future. Steve met with my family in his own time which was appreciated and very useful.
Review from verified client
February, 2018
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Had numerous pensions/savings and needed advice to see if we had enough to take early retirement.
How has Steven Cattle helped you?
He listened and understood exactly what we were looking for and gave varied advice regarding the different type of pensions we held. He tailored his advice for our needs and attitude to risk.
Have you seen the outcome you were hoping for?
Yes, have taken early retirement with more confidence due to the advice given.
What could they have done better?
We felt he met our needs completely
Review from verified client
February, 2018
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
To get the best value for my savings, protect my children for inheritance issues,.
How has Steven Cattle helped you?
advised the best options, explained to pro's and con's, what level may suit be best in terms of risk.
Have you seen the outcome you were hoping for?
we have only been going a short time, the fund has however grown in a couple of months.
What could they have done better?
too early to say
Review from verified client
February, 2018
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Early retirement.
How has Steven Cattle helped you?
Set up pension merge and arranged tax free lump sum payments as well as advice on making my funds last.
Have you seen the outcome you were hoping for?
Yes initially.
What could they have done better?
Possibly may have done things a little quicker
Review from verified client
October, 2017
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Help with pension.
How has Steven Cattle helped you?
Explained the options.
Have you seen the outcome you were hoping for?
yes.
What could they have done better?
n\a
Review from verified client
August, 2017
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
Forthcoming retirement and choosing the best options.
How has Steven Cattle helped you?
Explored my financial position and guided me to the best option that was the most suitable and beneficial to myself.
Have you seen the outcome you were hoping for?
Yes, after all was explained I am very happy with the outcome.
What could they have done better?
At present there is nothing to suggest to improve the experience.
Review from verified client
July, 2017
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
i needed straightforward positive proffffessional advice on one of my pensions.
How has Steven Cattle helped you?
he came up trumps with a positive approach to the best investment.
Have you seen the outcome you were hoping for?
its early days yet but it looks good.
Review from verified client
July, 2017
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
We were looking at planning for our retirement, and also had a small amount of money to invest, we weren't sure of what would be the best for us.
How has Steven Cattle helped you?
He was so helpful, and understood exactly what we required. Everything was explained clearly and he was able to give us several options.
Have you seen the outcome you were hoping for?
We are extremely happy with the recommendations, we feel more secure knowing that our pension will give us comfortable retirement, we would never have sorted this on our own. His suggestion of a critical illness cover had never entered our minds. Great advice Steve.
What could they have done better?
I don't think he could have done anything better. A truly friendly, helpful service, I would recommend Steve to everyone.
Review from verified client
June, 2017
Overall
Advice
Service
Value
Based in Durham
What were the circumstances that caused you to initially look for an adviser?
Stagnant ISAs.
How has Steven Cattle helped you?
Adviser understood our needs and goals and explained everything in a way we understood. Most important he re-invested the monies from our Cash ISAs as requested.
Have you seen the outcome you were hoping for?
We were very happy with recommendations received and suited our needs. As yet we are still awaiting the results of the investments.
What could they have done better?
This cannot be answered at this juncture.
Review from verified client
June, 2017
Overall
Advice
Service
Value
Based in Northumberland
What were the circumstances that caused you to initially look for an adviser?
we needed life and critical illness insurance. we were unsure of the value for money of the quote received previously from another adviser so contacted Steve Cattle for advice.
How has Steven Cattle helped you?
We met with Steve, discussed our needs and were given advice and several quotes to meet our needs. Steve discussed and met all of our needs perfectly.
Have you seen the outcome you were hoping for?
Yes. My husband and I are are both over 45 and therefore insurance is costly. Steve searched and found us several policies to suit both our needs and overall budget. We now feel much more financially secure.
What could they have done better?
Nothing. Steve was there to advise on everything we needed whenever we contacted him. He met up with us out of work hours which was also a great help.
Review from verified client
June, 2017
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Coming up to retirement.
How has Steven Cattle helped you?
Yes.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
All ok
Review from verified client
June, 2017
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
release of pension of fund.
How has Steven Cattle helped you?
steve was very helpful ,I understood everything we went through & had everything sorted within 5 weeks thankyou very much ,I would highly recommend steve & his company.
Have you seen the outcome you were hoping for?
yes everthing done & dusted very quickly.
What could they have done better?
really cant comment, this is the first time Ive used a financial advisor
Review from verified client
June, 2017
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
Retirement.
How has Steven Cattle helped you?
Steven set all the different plans available we found him very experienced and extremely helpful without being patronising.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing he explained everything in a way that we totally understood
Review from verified client
June, 2017
Overall
Advice
Service
Value
Based in Tyne and Wear
What were the circumstances that caused you to initially look for an adviser?
advise & help with pension fund.
How has Steven Cattle helped you?
very well good sound advise.
Have you seen the outcome you were hoping for?
yes.
What could they have done better?
nothing really advice was exerlant