Reviewed for

Insurance and Protection ( 1 )

Mortgages ( 4 )

Pensions ( 19 )

Equity Release ( 2 )

Retirement income (annuities, drawdown) ( 16 )

Investments and Savings ( 32 )

Pension Transfers - Non Specialist ( 4 )

Inheritance Planning ( 12 )

Long Term Care ( 1 )

Pension Transfers - Specialist ( 3 )

Financial Planning ( 19 )

Financial Mentoring ( 3 )

Financial Coaching ( 2 )

Reviewers' assets

£500k+ ( 1 )

£200k - £500k ( 6 )

£100k - £200k ( 1 )

£50k - 100k ( 7 )

Up to £50k ( 9 )

Client reviews

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

We were searching for a lifetime mortgage/equity loan

How has Mark Spackman helped you?

He listened carefully to our needs and offered wise advice, giving possible options that we could make.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, he was excellent in every way.

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Retirement so looking for best way to take pension.

How has Mark Spackman helped you?

He has been of enormous help a d cant praise him enough. I was so worried about what best to do and he explained everything clearly and precisely and made the whole thing seamless. Such peace of mind.

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Nothing that i can think of.

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

After a previous financial advisor let us down, a family friend recommended Mark to help us with managing the inheritance left to my two children.

How has Mark Spackman helped you?

Mark has assisted us every step of the way, from receiving the funds into trust accounts through to helping us invest the money.

Have you seen the outcome you were hoping for?

Definitely. I wouldn't hesitate to recommend Mark to others.

What could they have done better?

Nothing.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Disposable income and help with how to invest / save

How has Mark Spackman helped you?

Showed me different options available

Have you seen the outcome you were hoping for?

At the moment yes !

What could they have done better?

Not a lot to be honest

Repeat review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Suffolk

This review is a follow-up review from a client who left a review previously.

How has Mark Spackman helped you since your last review?

When I needed advice it has always been forthcoming and prompt

First impression from a user who is not yet a client

January, 2024

Overall

Please provide a brief comment about your experience with Mark

Have had an initial conversation with Mark and has followed up with me by email in a timely manner.

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Norfolk

This review is a follow-up review from a client who left a review previously.

How has Mark Spackman helped you since your last review?

Mark has reviewed and changed some investments.

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Suffolk

This review is a follow-up review from a client who left a review previously.

How has Mark Spackman helped you since your last review?

We have had the annual review of our investements and the overall situation with these investements was clearly explained to us in an honest way and we continue to have faith in the advice we are given by Mark.

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Suffolk

This review is a follow-up review from a client who left a review previously.

How has Mark Spackman helped you since your last review?

Decussed investments interest in our savings

Repeat review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Suffolk

This review is a follow-up review from a client who left a review previously.

How has Mark Spackman helped you since your last review?

As always Mark kept me informed during the volatile markets post covid.

Repeat review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Suffolk

This review is a follow-up review from a client who left a review previously.

How has Mark Spackman helped you since your last review?

Reviewed pensions and investments

Repeat review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Suffolk

This review is a follow-up review from a client who left a review previously.

How has Mark Spackman helped you since your last review?

always kept me up to day if there are any changes

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

investing, my pension

How has Mark Spackman helped you?

Mark has provided me very good investment advise

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

I was looking for professional advice to help me understand my financial decisions regarding my assets.

How has Mark Spackman helped you?

he helped me decide on matters relating to my finances. He is courteous and always on time. I hope he will be able to continue as my adviser for many years to come

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Help with investments.

How has Mark Spackman helped you?

Mark has taken the trouble to get to know me and my circumstances. His advice is always based on this knowledge.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

I had to sort out my pensions six years ago as i could not afford to retire then . So he sorted them out and deferred them for me.

How has Mark Spackman helped you?

He helped me this year as i retired to sort them out and he spoke to me in plain english and i understood every thing he was saying . It is a pity a lot more of these insurance companies do not do the same life would be so much easier .

Have you seen the outcome you were hoping for?

Yes i have thanks to Mark .

What could they have done better?

Nothing i would recommend him any day to anyone .

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Pension Rebiew

How has Mark Spackman helped you?

Mark has helped us understand our pension requirements and plan for the future.

Have you seen the outcome you were hoping for?

We are getting there in these difficult times

What could they have done better?

Nothing

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

To consolidate some pension schemes

How has Mark Spackman helped you?

Continued pension advice

Have you seen the outcome you were hoping for?

Yes,

What could they have done better?

The stock market is changeable but I do not think the outcomes could be better

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

planning for the future and making appropriate investments for ourselves and wider family

How has Mark Spackman helped you?

Clear and detailed explanation of options and advice appropriate to our circumstances. He has also been sensitive to my current situation following sudden death of my husband. He has liaised with my solicitor re probate and will be meeting with me shortly to advise on the way forward.

Have you seen the outcome you were hoping for?

largely, taking into account the current global and UK market

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

I wanted advice about my Pension

How has Mark Spackman helped you?

Mark helped me understand what my Pension was and the options open to me, guiding me along the way to ensure my choice was the most beneficial to my circumstances.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing comes to mind, Mark was very attentive at all stages.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

We were offered the services of an adviser by the Skipton Building Society after we had invested income in some of their bonds. Mark Spackman was one of their advisers and decided to stay with him when he moved on to his present position.

How has Mark Spackman helped you?

Yes considerably.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

He has a good team so things go well.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I was at a position were I could access one of my private pensions to enable me to have further income and to have work completed on my property.

How has Mark Spackman helped you?

Mark was an excellent adviser. He listened carefully to my situation and was clear with the information he gave. I did not find any of the information complicated and it was explained well and easy to understand.

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

I could not say anything could have been done better. Mark is professional and has a wealth of knowledge in his field.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I had some investments held in Trust which needed reviewing and I had heard that Trusts needed to be registered with HMRC and I needed advice on an aspect of how to do this.

How has Mark Spackman helped you?

The Trusts are now registered and the investments have been reviewed and changed.

Have you seen the outcome you were hoping for?

It is too soon to say whether the investments will be more successful as it is only a short time since they were changed.

What could they have done better?

Nothing comes to mind.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I needed someone to advise me about investments and inheritance planning

How has Mark Spackman helped you?

He has clearly laid out the options and advised accordingly

Have you seen the outcome you were hoping for?

Given current circumstances, Yes.

What could they have done better?

Nothing. He is always professional, patient and clear.

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Suffolk

This review is a follow-up review from a client who left a review previously.

How has Mark Spackman helped you since your last review?

Again by explaining clearly what has happened to our investements during the past year and being very fair with the charges in the current difficult economic climate.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Needed to review my whole life money plan, it had been troubling me for sometime. I am quite poor at finance management / paperwork and budgeting.

How has Mark Spackman helped you?

Mark help us understand our current cash flow, future finance planning. I wanted to release some pension capital to clear my mortgage. This was difficult for me to understand the tax implications and how to complete the process.

Have you seen the outcome you were hoping for?

Debt free 12 years early, with a clear plan going forward… looking forward to retiring knowing Mark and Lifetime Financial Solutions will help us get there.

What could they have done better?

Mark has been amazing through the whole journey.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

Money to invest on retirement

How has Mark Spackman helped you?

Assessing our circumstances and aspirations and finding the right solutions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing identified

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Sale of house down sizing

How has Mark Spackman helped you?

Looked after our pensions Transferring moneys into investment plans Looked into national insurance

Have you seen the outcome you were hoping for?

Only just done investment

What could they have done better?

Nothing

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Reviewing pensions and inheritance money

How has Mark Spackman helped you?

Structured savings and investments

Have you seen the outcome you were hoping for?

Not yet but the financial markets are quite volatile at present and this is a long term investment

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Mark Spackman helped you?

sorted all my finances out

Have you seen the outcome you were hoping for?

now markets are improving, hopefully soin

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

We initially looked for a financial adviser to help with buy-to-let mortgages several years ago. We have since looked for a financial adviser to give advice on investing pension lump sum in the most tax effective way and best return.

How has Mark Spackman helped you?

At our annual reviews Mark Spackman always explains things simply and clearly to us. Gives us confidence in the advise he is giving and gives us hope of the markets recovery. He is available to talk to whenever we have a question about our investments.

Have you seen the outcome you were hoping for?

Our investments are doing as well as can be expected in the current economic climate. There was nothing Mark could have done about this dip in the market that has happened this year.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

I inherited a sum of money and felt I needed advice on how to plan for the future.

How has Mark Spackman helped you?

Mark is, and has been, very helpful in explaining how best to maximise my return on my savings. He is always willing to chat and advise if I am unsure of anything.

Have you seen the outcome you were hoping for?

Yes, very much so up to the Covid pandemic. Unfortunately that has had an adverse effect, but Mark has advised me on the best way forward.

What could they have done better?

Nothing, I am satisfied with every aspect of the service.

Repeat review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Suffolk

This review is a follow-up review from a client who left a review previously.

How has Mark Spackman helped you since your last review?

Giving me the updated position of my finances in an understandable method

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

Need for advice on retirement

How has Mark Spackman helped you?

He had knowledge of investment products and looked objectively at our circumstances and aspirations.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not as far as we are aware.

Repeat review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Suffolk

This review is a follow-up review from a client who left a review previously.

How has Mark Spackman helped you since your last review?

We have our annual review and feel he gives us clear and patient advice regarding our investements and forward planning.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Having received great Financial Advice previously from your Company, when being made Redundant and wanting to make some life changes (ie Retirement) it made sense to obtain Advice that understood me and I was safe with.

How has Mark Spackman helped you?

Mark was great in making certain that everything was in Layman's Terms. Also what helped more whilst it being a serious subject our phone / meetings were enjoyable with a hint of humour thrown in.

Have you seen the outcome you were hoping for?

At the end of it all Mark has enabled to make certain that I'm able to Retire with my Financial backing. So I Mark has succeeded in making the Outcome come true.

What could they have done better?

Nothing.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Mark Spackman helped you?

Explained how I could invest

Have you seen the outcome you were hoping for?

I have been overly impressed by the outcome

What could they have done better?

Nothing

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Continuation of a level of financial advice that we were comfortable with and wanted to continue

How has Mark Spackman helped you?

Personalised approach

Have you seen the outcome you were hoping for?

on - going

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Wife was being made redundant, had redundancy payment and pension lump sum coming in so needed advice on best way to invest.

How has Mark Spackman helped you?

Mark looked at all our investments and advised on how to invest money in most tax efficient way for the future. Mark's explanations are always clear and easy to follow.

Have you seen the outcome you were hoping for?

Yes very pleased with how the investments are doing since opening.

What could they have done better?

Not applicable.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking for a mortgage and needed life insurance.

How has Mark Spackman helped you?

Mark helped us by going through a lot of different lenders and finding one that suited us.

Have you seen the outcome you were hoping for?

100% Mark was a great help and didn't give up when finding us a lender.

What could they have done better?

I honestly don't think he could have done any more to help us. He was great!

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Wanting to arrange long term pension provision,including converting old pensions into something I have full control over.

How has Mark Spackman helped you?

Mark took over from a previous colleague and I have always found him very thorough and helpful.He always understands what I want to achieve and advises me of my best way to progress,always transparently

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I was not happy with my previous financial advisers.

How has Mark Spackman helped you?

Mark did a complete review of my investments and suggested various fund changes to maximise my income

Have you seen the outcome you were hoping for?

It is early days but there has been an improvement.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I needed help with investing for income and for inheritance planning

How has Mark Spackman helped you?

He looked in detail at my circumstances and advised about changes to some of the existing investments

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Getting our first mortgage

How has Mark Spackman helped you?

He helped us work out what we could afford and the best mortgage lender for us and it was no easy task.

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing at all

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Mark Spackman helped you?

Detailed questions to ascertain investment that best suited my circumstances

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Repeat review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Suffolk

This review is a follow-up review from a client who left a review previously.

How has Mark Spackman helped you since your last review?

Annual review and i was given clear advice regarding my risk assessment and assistance with my daughters investment.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

After the loss of my husband I needed to review my finances and safeguard my money for the future.

How has Mark Spackman helped you?

Mark was very helpful and informative. He explained everything very clearly and in language that I was able to understand. All my questions were answered to my satisfaction.

Have you seen the outcome you were hoping for?

My investments have grown steadily and I am happy with the risk level I had opted for. When the Covid outbreak happened, Mark was in contact with me to reassure me and answer any questions or queries I had.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

I inherited a sum of money and wanted to invest for a small monthly income.

How has Mark Spackman helped you?

Mark has been a great help in investing the money to recoup a good interest, helping me to retire and manage my money.

Have you seen the outcome you were hoping for?

Yes, I have been pleased with both the service received and the interest gained.

What could they have done better?

I do not have anything I would change regarding my service received.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I was already a client of Lifetime Financial Solutions and I am nearing retirement and wanted an update on my potential financial position on retirement. Mark was very through in reviewing the options available to me and very patient with questions I had.

How has Mark Spackman helped you?

By a through review

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Unhappy with the performance of our savings with previous investment company.

How has Mark Spackman helped you?

Mark made a thorough assessment of the performance of our investments with our previous investment company together with our current attitude to risk. The goal was to change our investment company to one where greater financial returns could be expected. We are impressed with his ability to explain complex financial matters in an easily understandable fashion.

Have you seen the outcome you were hoping for?

The first month reported good interest, but the outbreak of the Coronavirus has adversely affected financial markets globally. These are not normal times, so the future needs to be looked at over a much longer period of time.

What could they have done better?

We had received communication from Mark on a regular basis by both site visits as well as e-mail/telephone until the Coronavirus outbreak. Following the outbreak of the Coronavirus this has been limited to e-mail/telephone but this has not restricted our communication in any way. Mark has always been extremely prompt and efficient in answering any questions or issues that arose.

Review from verified client

December, 2019

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Best use of savings for the long term

How has Mark Spackman helped you?

Clear detailed advice

Have you seen the outcome you were hoping for?

Considering our cautious attitude to risk , yes.

What could they have done better?

He could have spoken more about our attitude to risk and spent more time on this and perhaps given an opinion as to whether we should change our cautious approach to investement at this particular time in the markets.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Advice needed.

How has Mark Spackman helped you?

Explained our investments and the way forward. Has an excellent customer manner and is easy to speak to. Certainly recommend him.

Have you seen the outcome you were hoping for?

Yes, took advice after asking questions.