Reviewed for
Insurance and Protection ( 39 )
Mortgages ( 145 )
Pensions ( 61 )
Equity Release ( 12 )
Retirement income (annuities, drawdown) ( 43 )
Auto Enrolment ( 3 )
Investments and Savings ( 52 )
Pension Transfers - Non Specialist ( 10 )
Inheritance Planning ( 6 )
Long Term Care ( 4 )
Pension Transfers - Specialist ( 15 )
Financial Planning ( 19 )
Financial Mentoring ( 7 )
Financial Coaching ( 2 )
Reviewers' assets
£500k+ ( 6 )
£200k - £500k ( 21 )
£100k - £200k ( 14 )
Up to £50k ( 56 )
£50k - 100k ( 15 )
Client reviews
Review from verified client
October, 2024
Overall
Advice
Service
Value
Based in Renfrewshire
What were the circumstances that caused you to initially look for an adviser?
Retirement planning
How has John Maxwell helped you?
Set up drawdown vehicle to support retirement
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing to note
Review from verified client
September, 2024
Overall
Advice
Service
Value
Based in Renfrewshire
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has John Maxwell helped you?
Sound advice on money investments
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Review from verified client
September, 2024
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
Pension advice
How has John Maxwell helped you?
Very much so, explained my options clearly to help me make a decision on future planning.
Have you seen the outcome you were hoping for?
Not yet as a new client.
What could they have done better?
Nothing.
Review from verified client
September, 2024
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
I am self employed and in my early stages of my career. I was looking for advice and to help get a mortgage as a first time buyer. John was able to help with this.
How has John Maxwell helped you?
John has helped my partner and I find a suitable mortgage. He has considered our present and future financial status.
Have you seen the outcome you were hoping for?
Absolutely- thank you John.
What could they have done better?
John has been extremely helpful, responded to emails even while on holiday and fulfilled our expectations.
John's reply
Dear Zoe & Adam, Review very much appreciated! Regards John
Review from verified client
September, 2024
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
Advice for a mortgage application
How has John Maxwell helped you?
We provided John with information on our mortgage requirements and he produced the optimal mortgage deal to suit our needs.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Lanarkshire
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has John Maxwell helped you?
John organised our remortgage successful in amongst the chaos of huge interest rate rises. He also advised on insurance protect cover
Have you seen the outcome you were hoping for?
Yes, we got the best deal we could
Repeat review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Renfrewshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
John has provided me with great advice over a period of many years.
John's reply
Thanks Andy - appreciated!
Repeat review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Ayrshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
He hasn’t as yet
Repeat review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Lanarkshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
Moving house & John helped find a mortgage to suit our needs.
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
I required a mortgage on a house.
How has John Maxwell helped you?
He found the mortgage for me with a good interest rate and took care of everything.
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
Nothing comes to mind.
Repeat review from verified client
July, 2024
Overall
Advice
Service
Value
Based in Lanarkshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
John is always proactive in reaching out to me when any deals are close to renewal time and providing the best options that are on the table for myself. This allows me to make quick and easy decisions without having to remember every date. He provides an excellent service that has always meant I have remained on the best rate possible for the longest possible term.
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has John Maxwell helped you?
He guided me through the maze of options available
Have you seen the outcome you were hoping for?
Generally yes.
What could they have done better?
Can't think of anything specific
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in Renfrewshire
What were the circumstances that caused you to initially look for an adviser?
Myself and my fiance were buying our first home. We found the process to be a bit of a mind field and John was recommended by a family member.
How has John Maxwell helped you?
John made the process of getting our first morgatge stress free. We just had the gather information and John organised and kept us right. John also helped us organised our insurance policies also.
Have you seen the outcome you were hoping for?
Yes we successfully got a morgatge agreement together within our budget.
What could they have done better?
John is an effective communicator and we felt we were able to ask any question we could. Things were organised and done in a timely manner. John made the whole process stress free for me and Adam. We would recommend him to family and friends.
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in Renfrewshire
What were the circumstances that caused you to initially look for an adviser?
Retiring
How has John Maxwell helped you?
Helped sort out pension also planning for the future.
Have you seen the outcome you were hoping for?
Due to the current situation. Monies have dropped slightly.
What could they have done better?
Unsure that anything could have been done differently.
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in Renfrewshire
What were the circumstances that caused you to initially look for an adviser?
My husband was retiring and we needed pension advice plus financial help with investing for our future.
How has John Maxwell helped you?
John Maxwell was vey helpful in that he provided us with information relating to our situation and explained the pro’s and con’s so that we could make an informative decision that suited our needs.
Have you seen the outcome you were hoping for?
To be honest I was hoping the returns would be better but I think that is due to the economic position of world affairs in present day.
What could they have done better?
I am not sure and I don’t have much experience in these matters hence why we need John Maxwell’s expertise within this field.
First impression from a user who is not yet a client
April, 2024
Overall
Please provide a brief comment about your experience with John
Professional honest advice
Repeat review from verified client
April, 2024
Overall
Advice
Service
Value
Based in Surrey
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
Not been a need.
Repeat review from verified client
April, 2024
Overall
Advice
Service
Value
Based in Lancashire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
no
Repeat review from verified client
April, 2024
Overall
Advice
Service
Value
Based in Dunbartonshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
N/A.
John's reply
Hi David, Thank you for the kind comments. Feedback is always appreciated! Regards John
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
Retirement planning and Pensions.
How has John Maxwell helped you?
With sound factual advice and investment through troubled Financial Times worldwide, my initial investment has grown to enable me to withdraw from my investment and enjoy the benefits.
Have you seen the outcome you were hoping for?
Who knows how the financial industry would have performed without the credit /bank crisis , brexit and covid, so I have to be realistic and accept how my investment has performed.
What could they have done better?
Nothing that I know of.
Repeat review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Ayrshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
No
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
transfer of pension funds and setting up finances for my future needs
How has John Maxwell helped you?
he did the above as promised
Have you seen the outcome you were hoping for?
yes
What could they have done better?
Financial language uses words very differently from everyday language which I found hard to understand therefore a flow chart which graphically shows how the various pots of my pension fund works would have been a huge help for me and presumably many other customers
Repeat review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Ayrshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
Ive not had cause to get help from John in the past 12 months, however he is regularly in touch and I know I can ask his advice when required. He us easily contactable
Repeat review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Renfrewshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
John arranged my mortgage for my first property and i won't hesitate to employ his excellent professional service come renewal time
Review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Dunbartonshire
What were the circumstances that caused you to initially look for an adviser?
Remortgaging property at the end of a fixed term deal
How has John Maxwell helped you?
Got us significantly under budget and with the right product
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Repeat review from verified client
January, 2024
Overall
Advice
Service
Value
Based in Ayrshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
Don't need to contact John very often, as our investments are all set up now, but know that he's available if we need him.
Review from verified client
January, 2024
Overall
Advice
Value
Service
Based in Lanarkshire
What were the circumstances that caused you to initially look for an adviser?
moving house and required to uderstand options on mortgage and protection
How has John Maxwell helped you?
John has supported us through the process from intiialt mortgage to two subsequent renewals. Clear and timely communication has been the bedrock of this.
Have you seen the outcome you were hoping for?
Yes, continually hadnthe best offerings for our mortgage
Repeat review from verified client
January, 2024
Overall
Advice
Service
Value
Based in Renfrewshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
Continues to provide ongoing excellent support and advice.
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Renfrewshire
What were the circumstances that caused you to initially look for an adviser?
Pension advice
How has John Maxwell helped you?
Yes
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Cumbria
What were the circumstances that caused you to initially look for an adviser?
Looking for pension advice
How has John Maxwell helped you?
I took his advice
Have you seen the outcome you were hoping for?
Nearly
What could they have done better?
Kept me more informed about the progress of my investments
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
I needed to get advice lo transfer out of a final salary pension scheme
How has John Maxwell helped you?
Good advice and listened to what I wanted to achieve
Have you seen the outcome you were hoping for?
Yes the transfer went smoothly
What could they have done better?
Nothing really
John's reply
Hi Colin- thanks for the comments. Very much appreciated. Regards John
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Renfrewshire
What were the circumstances that caused you to initially look for an adviser?
Previous one was poor
How has John Maxwell helped you?
Provided great advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
John's reply
Hi Graeme, Comments appreciated! Regards John
Review from verified client
August, 2023
Overall
Advice
Service
Value
Based in Renfrewshire
What were the circumstances that caused you to initially look for an adviser?
I required advice on old Company Pensions and a Personal Pension.
How has John Maxwell helped you?
John has given me expert advice and explained everything i required in language that i understand.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing. I am happy with the service and advice John has provided.
John's reply
Thanks Andy - appreciated !
Review from verified client
July, 2023
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
I was nearing retirement and needed advice on my private pension.
How has John Maxwell helped you?
John has reccomend that I moved my pension pot into a SIPP
Have you seen the outcome you were hoping for?
I would like to think so.
What could they have done better?
I cannot think of anything John could have done to improve the service he provided
John's reply
Hi Vincent - comments appreciated!
Review from verified client
July, 2023
Overall
Advice
Service
Value
Based in Renfrewshire
What were the circumstances that caused you to initially look for an adviser?
I needed a financial advisor to help me with my pension
How has John Maxwell helped you?
John has always been upfront and and helpful, he was always just at the other end of the phone if I wasn’t sure about something
Have you seen the outcome you were hoping for?
Yes
John's reply
Thank you Allison - very much appreciated!
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Lanarkshire
What were the circumstances that caused you to initially look for an adviser?
On this time of using John's services I was needing advice in re-mortgaging as my fixed term was coming to an end. John had previously advised on this.
How has John Maxwell helped you?
I needed advice and products that would see a new fixed rate mortgage over this difficult period of price increases. John very quickly provided some sample products of varying terms etc that might suit needs and then engaged with some back-and-forth on what might be best for my needs. Once agreed he then sorted out the product for me.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
John's reply
Thanks John - appreciated!
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
New house
How has John Maxwell helped you?
Securing a new mortgage
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Communication via phone
John's reply
Hi Kyle, comments appreciated and noted. Regards John
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Renfrewshire
What were the circumstances that caused you to initially look for an adviser?
Mortgage was due for renewal.
How has John Maxwell helped you?
By guiding us through step by step what the current market is like and how we would benefit the most in terms of our circumstances.
Have you seen the outcome you were hoping for?
Yes in a very challenging market.
What could they have done better?
N/A
John's reply
Thank you - comments appreciated!
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Lanarkshire
What were the circumstances that caused you to initially look for an adviser?
Getting a mortgage on new house
How has John Maxwell helped you?
He is always ahead looking for the best deal for us.
Have you seen the outcome you were hoping for?
100%
What could they have done better?
Nothing. Great service
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
My partner and I were purchasing a property and required a mortgage.
How has John Maxwell helped you?
John found us the appropriate mortgage, insurances etc and took the pressure off us trying to do ourselves. He always works to find the products that suit our budget.
Have you seen the outcome you were hoping for?
Yes
John's reply
Hi Lorna, Thanks for the feedback- very much appreciated. Regards John
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has John Maxwell helped you?
John arranged a drawdown pension
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Renfrewshire
What were the circumstances that caused you to initially look for an adviser?
Trying to steer my own course through various financial products and turned to John for independent financial advice.
How has John Maxwell helped you?
John has helped me to identify products which are the best fit for my needs at any given time.
Have you seen the outcome you were hoping for?
I have returned to John on numerous occasions since our first contact and have always been satisfied with the service provided.
What could they have done better?
My dealings with John have been successful from my point couldn't really be improved
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
Release a partial amount of pension
How has John Maxwell helped you?
By sending regular updates on my pension
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Lanarkshire
What were the circumstances that caused you to initially look for an adviser?
Setting up my dental practice and general mortgage support
How has John Maxwell helped you?
John had gone above and beyond over the years taking time to understand my needs and give appropriate/ supportive advice.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Lanarkshire
What were the circumstances that caused you to initially look for an adviser?
Tax free pension lump sum
How has John Maxwell helped you?
John outlined my options giving advice at each stage of the process.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing 100% happy with advice given.
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Lanarkshire
What were the circumstances that caused you to initially look for an adviser?
My fixed rate mortgage had ended and payments jumped up considerably, I heard of John and contacted him
How has John Maxwell helped you?
Helped me get another fixed rate mortgage for less than I was paying
Have you seen the outcome you were hoping for?
100%
What could they have done better?
N/a
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
Old pension required re investment
How has John Maxwell helped you?
By investing my old pension
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Lanarkshire
What were the circumstances that caused you to initially look for an adviser?
Mortgage renewal
How has John Maxwell helped you?
Informative
Have you seen the outcome you were hoping for?
Yes
Repeat review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Renfrewshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
I contacted John for further advice and I was confident the advice he gave was accurate and for my log term benefit
Repeat review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Renfrewshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
Supported me through difficult time and gave me reassurance through this period of recession.
Repeat review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Ayrshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
Phoned us once a year to give us an update
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Lanarkshire
What were the circumstances that caused you to initially look for an adviser?
Mortgage renewal
How has John Maxwell helped you?
John sorted and arrange the best deal all went smoothly with little effort from myself
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Repeat review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Lanarkshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
Yes and once again John was first class. Could not recommend any more highly
John's reply
Thanks James - appreciated!
Repeat review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Ayrshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
John continues to advise me on my investments and mortgage.He has guided me on my renewed mortgage transferJ.
John's reply
Thank you - very much appreciated
Repeat review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Renfrewshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
Advice on withdrawing money from drawdown
Repeat review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Ayrshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
I have not needed to see john, but would not hesitate calling him if I required advise.
Review from verified client
November, 2022
Overall
Service
Value
Advice
Based in Renfrewshire
What were the circumstances that caused you to initially look for an adviser?
Investing pension lump sum
How has John Maxwell helped you?
Fully explained investment plans, portfolios, risks etc,
Have you seen the outcome you were hoping for?
Not quite yet, though this is due to the UK's current financial situation and not John's advice
What could they have done better?
Nothing that I can think of.
John's reply
Thanks Norma - appreciated
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
Prior to retirement, I approached John for advice.
How has John Maxwell helped you?
John set up an investment portfolio for me.
Have you seen the outcome you were hoping for?
At first my investments were doing very well. Lately, due to the global financial situation, investments have not done as well. Hopefully things will improve.
What could they have done better?
Can't think of anything.
John's reply
Thanks David - comments appreciated.
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
Taking early retirement
How has John Maxwell helped you?
John guided me through the maze of options and procedure involved
Have you seen the outcome you were hoping for?
Yes.I wanted my DB and DC pensions combined and invested in a fund scheme.
What could they have done better?
Can't think of anything. The whole process takes far too long though,which is not a reflection on the advisor.
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
Needed advice on retirement finances.
How has John Maxwell helped you?
By giving me sound advice.
Have you seen the outcome you were hoping for?
Unfortunately not, due to the global financial crisis.
What could they have done better?
Nothing to my knowledge.
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
Need to invest
How has John Maxwell helped you?
Found the correct investment opportunities
Have you seen the outcome you were hoping for?
Its long term
What could they have done better?
N/A
John's reply
Thanks Andy Always appreciated Regards John
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Lanarkshire
What were the circumstances that caused you to initially look for an adviser?
Mortgage
How has John Maxwell helped you?
I have been a repeat customer of John’s for many years and can not speak highly enough of the service he offers. It is always clear and concise information which comes quickly.
Have you seen the outcome you were hoping for?
Yes!
What could they have done better?
All perfect.
John's reply
Thanks David, Appreciated John
Repeat review from verified client
September, 2022
Overall
Advice
Service
Value
Based in Ayrshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
As in previous years,John always keeps me up to date with the information i require
Repeat review from verified client
September, 2022
Overall
Advice
Service
Value
Based in Ayrshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
John got in touch when my initial mortgage rate was due to change and advised me on whether to accept the tariff offered and sorted this for me. He took care of everything and made a potentially confusing and time consuming process straightforward and hassle-free.
John's reply
Hi Rebecca, Thank you for the review and comments - very much appreciated. Regards John
Repeat review from verified client
May, 2022
Overall
Advice
Service
Value
Based in Renfrewshire
This review is a follow-up review from a client who left a review previously.
How has John Maxwell helped you since your last review?
John helped us to find a suitable product that matched our circumstances. The process was slick, hassle free & delivered above our expectations. Would thoroughly recommend & will be using John again in future.
Review from verified client
May, 2022
Overall
Advice
Service
Value
Based in Ayrshire
What were the circumstances that caused you to initially look for an adviser?
Mortgage
How has John Maxwell helped you?
Excellent deals secured and great service.
Have you seen the outcome you were hoping for?
Always
What could they have done better?
Nothing
Review from verified client
April, 2022
Overall
Advice
Service
Value
Based in Dunbartonshire
What were the circumstances that caused you to initially look for an adviser?
Mortgage advice.
How has John Maxwell helped you?
Mortgage advice.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
N/A
Repeat review from verified client
March, 2022
Overall