Reviewed for

Insurance and Protection ( 28 )

Mortgages ( 97 )

Pensions ( 19 )

Equity Release ( 4 )

Retirement income (annuities, drawdown) ( 6 )

Investments and Savings ( 12 )

Pension Transfers - Non Specialist ( 6 )

Inheritance Planning ( 1 )

Long Term Care ( 1 )

Pension Transfers - Specialist ( 1 )

Financial Planning ( 3 )

Financial Mentoring ( 1 )

Reviewers' assets

£500k+ ( 4 )

£200k - £500k ( 6 )

£100k - £200k ( 11 )

( 1 )

Up to £50k ( 20 )

£50k - 100k ( 8 )

Client reviews

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

A change in personal circumstances led me back to Steve for advice on how to best handle porting a mortgage to a new purchase.

How has Steven Burgess helped you?

As ever, Steve has been very thorough, caring and presented me with multiple options and explanations to help my decision-making.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We were buying a property and required advice.

How has Steven Burgess helped you?

Steve has helped us with a number of properties. He’s always been clear and concise. He has a kind and easy temperament with sound good advice. Always striving to find us the best solution and products. As well as just there for advice outside of our properties when it comes to financial queries.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

NA

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Wanted to use a broker

How has Steven Burgess helped you?

Very professional and obtained the perfect result

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Moving house

How has Steven Burgess helped you?

Steve has offered invaluable advice and has always been available to field questions and provide options. He is efficient and concise, I would highly recommend his services.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Me and my wife needed a mortgage, life insurance and I needed income protection and a pension sorted

How has Steven Burgess helped you?

Steve originally sorted out our life insurance for me and my wife, then when I wanted income protection I went to Steve followed by our mortgage and me setting up a pension

Have you seen the outcome you were hoping for?

Absolutely! Steve deals with all my financial planning and I wouldn't go to anyone else! Me and my wife trust him to get us the best deals and put us on the right path with our financials

What could they have done better?

Nothing so far

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

To ensure I guess the best deal and make the best decision with good advice

How has Steven Burgess helped you?

Multiple mortgage deals over the past few years, including during times of high interest rates

Have you seen the outcome you were hoping for?

Yes, very happy considering how high the interest are

What could they have done better?

Nothing

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Re mortgage

How has Steven Burgess helped you?

By providing great, honest advice

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We were first time house buyers with little clue as to what we were able to afford on the market or how to go about securing the best rates.

How has Steven Burgess helped you?

Steve was able to talk us through the process from A-Z very clearly, setting out what was required from us and how he and his team could support. He was able to provide rates and repayment figures at pace which was incredibly useful whilst we were negotiating with vendors and trying to work out what our maximum budget could be stretched to. He has subsequently helped us with all paperwork in securing out mortgage offer with minimal fuss and in good time.

Have you seen the outcome you were hoping for?

Yes. We couldn't recommend him or his services more highly.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Keen to move from a variable to a fixed rate mortgage.

How has Steven Burgess helped you?

We really appreciated Steve being so proactive and once again giving us sound advice and things to consider.

Have you seen the outcome you were hoping for?

Yes, remortgaged on a market leading rate with zero hassle.

What could they have done better?

Nothing!

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Renewal of mortage and looking at combining pensions.

How has Steven Burgess helped you?

Steve is proactive in looking at all lenders and the rates being offered when mortgage is due to be renewed. Steve always makes the time to speak to us. We have had many changes to our financial circumstanes over the past 8 years. Steve adapts each time and ensures we are aware of all options. I feel comfortable speaking with Steve and totally trust him.

Have you seen the outcome you were hoping for?

Yes we have been approved the best rate in the current market.

What could they have done better?

Honesly nothing.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Initially to source the best mortgage deal and subsequently over a number of years to renew and find best options.

How has Steven Burgess helped you?

I have used Fortis Financial Services and Steve Burgess for a number of years to help in ensuring we get the best mortgage deal and most recently Steve has supported us in transitioning to a new deal as our previous deal came to the end of its term. As always Steve provided friendly, straight forward and well informed advice.

Have you seen the outcome you were hoping for?

I have always got a great outcome.

What could they have done better?

Nothing. excellent service all round.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Have used Steve of Fortis twice now to arrange my mortgages

How has Steven Burgess helped you?

Steve has always called to explain all emails, is always prompt to get back to me and has saved me money.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

The service given is already excellent

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

To understand affordability and to help get a mortgage

How has Steven Burgess helped you?

He helped us in the first steps of understanding being a first time buyer and offering us lots of products to helps us get the best guide of types or mortgages and repayments

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

I'm an Expat looking for specialist support remortgaging my UK propoerty.

How has Steven Burgess helped you?

Steven was highly efficient at scanning the market for deals, clearly communicating our best option and complete the transfer. No fuss, no wasted time.

Have you seen the outcome you were hoping for?

Securing the best mortgage deal.

What could they have done better?

Nothing

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Purchasing a home.

How has Steven Burgess helped you?

Steve was able to find a suitable mortgage deal where others gave up due to the current climate.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Steven Burgess helped you?

Helpful and professional and wise advice re managing a complicated remortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

-

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage and previously used Steve

How has Steven Burgess helped you?

Knowledge, support, guidance, advice and making the process simple and easy

Have you seen the outcome you were hoping for?

yes

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I wanted a professional in the financial markets to have an independent overview of my finances and to advise me accordingly of my options.

How has Steven Burgess helped you?

He & his colleagues arranged a remortgage which has allowed me to reduce my monthly outgoings which has helped me overall.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

Nothing.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

We had various pensions with various companies. We need advise on what to do and when so we can retire comfortably

How has Steven Burgess helped you?

Steve located all our pensions (Some we had forgotten about) and advised us on what we need to do, how much we need to save/invest so we can retire when planned

Have you seen the outcome you were hoping for?

With the plan we discussed with Steve we are confident that our plans will come to fruition

What could they have done better?

Nothing, we are very happy

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Due to my salary structure I was unable to use usual mortgage products.

How has Steven Burgess helped you?

He helped me to find a mortgage provider that takes into account my special situation in mortgage capacity calculations. He also helped me to follow rate rises and lock a deal before the further rises are introduced.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

None

Review from verified client

July, 2023

Overall

Value

Service

Advice

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

We had a number of financial concerns that need some advice and sorting out, savings, Trust Funds, ISAs, pensions, investments.

How has Steven Burgess helped you?

Steve has helped us to rearrange and manage a variety of financial plans to support our family protection and to secure our future financial security. He takes the time to understand your needs and then explains your options in detail for you to decide in your own time. He is knowledgeable, helpful and regularly emails with updates and information. I've been really pleased with the level of help and support as finance can be confusing to understand sometimes, but Steve has been very patient and explained things very clearly.

Have you seen the outcome you were hoping for?

Its a bit early to say, but I'm not concerned about my finances now, whereas I kept putting off dealing with it before.

What could they have done better?

I can't think of anything that could have been done better :)

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Home improvements

How has Steven Burgess helped you?

Mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Needed to review my pensions to ensure things were on track for my retirement.

How has Steven Burgess helped you?

Due to personal circumstances, I needed to take my pension earlier than expected. Steve was amazing and went through everything thoroughly with me and made sure my decision was the best for me and my circumstances. I like the fact that it is reviewed every year to take into account any changes and then adjusted accordingly.

Have you seen the outcome you were hoping for?

Absolutely, far better outcome than I ever expected.

What could they have done better?

Nothing

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

I was attempting to get my first mortgage. I am a freelancer and know it can be difficult to secure a mortgage with my short contracts.

How has Steven Burgess helped you?

I can not say enough good things about Steve and his team. They were patient, diligent and amazing communicators. They made the overwhelming experinece of getting my first mortgage a seamless affair and would always be available to offer guidance and advise. I really can not thank them enough for all their hard work. An incredibly professional operation. I have already recommended them to numerous friends. Steve and Cecilia, thank you so much.

Have you seen the outcome you were hoping for?

Yes. I have managed to get my first mortgage.

What could they have done better?

I don’t think they could have done anything better. They were fantastic.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

My mortgage was coming up for renewal and I wanted an independent opinion on what was out there in the market

How has Steven Burgess helped you?

He reviewed the entire market having taken a considerable amount of time to understand our current (and future) plans. He then came back with a few options with a list of potential pros and cons.

Have you seen the outcome you were hoping for?

100%

What could they have done better?

nothing really. He was honest enough to say things change (and boy have they!) and it's ultimately only us who could make the decision. I'm happy that we made the right decision for us with the options open to us.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

First time buyers

How has Steven Burgess helped you?

Steven has been so helpful throughout the process. As first time buyers there were a lot of unknowns for us and Steven went above and beyond in offering advice and explanations on anything we had questions on.

Have you seen the outcome you were hoping for?

Still ongoing but so far yes!

What could they have done better?

None, they were great!

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Our family was looking for a financial advisor to help take care of our money as well as give advice about how we could use our money better. Steve has helped us for several years and could t recommend anyone enough.

How has Steven Burgess helped you?

Remortgaging several times as well as financial services, particularly around investments and pension services.

Have you seen the outcome you were hoping for?

I couldn’t be happier.

What could they have done better?

NA

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Buckinghamshire

What were the circumstances that caused you to initially look for an adviser?

Needed help with private health insurance, mortgages and pensions

How has Steven Burgess helped you?

Steve helped me source all of the above.

Have you seen the outcome you were hoping for?

Over and above

What could they have done better?

N/A

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Steven Burgess helped you?

Steve has gone above and beyond to make sure we secured the best product for our changed circumstances.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Recommendation

How has Steven Burgess helped you?

With mortgage advice

Have you seen the outcome you were hoping for?

What was expected

What could they have done better?

Nothing really

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I have a unique situation with my tax status in UK that was causing difficulty on mortgage. Steve helped to find a lender that takes into account my specific circumstances.

How has Steven Burgess helped you?

Steve helped to find a lender that takes into account my specific circumstances.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

None

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to amalgamate my pensions

How has Steven Burgess helped you?

Steven has been great. We’ve looked at all my pensions, completed some longer term financial planning so I’ve got a plan and I now have one combined plan. We have a yearly review so we keep on track and can adjust as and when things in my life change.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Purchasing my first home

How has Steven Burgess helped you?

He has been very informative, found me a great offer on my renewed mortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Purchasing a flat

How has Steven Burgess helped you?

Finding the best value mortgages for two properties and remortgaging two properties.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Steven Burgess helped you?

Excellent advice and very professional. Good attitude and nothing a problem. Always answered the phone.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

The questionnaires at the start could have been clearer to make the process smoother and quicker.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I needed to remortgage buy to let company owned flat

How has Steven Burgess helped you?

Found best rates in the market and best product

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Needed advice re. Re-mortage.

How has Steven Burgess helped you?

Arranged my mortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Good service.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Remortgage

How has Steven Burgess helped you?

Mortgage reapplication

Have you seen the outcome you were hoping for?

No

What could they have done better?

Failed to action mortgage reapplication for over a week despite me highlighting with screenshot the mortgage and chasing him within this time. Mortgage since removed from the market and this has cost me over £4000 in total as a result. If he’d have told me he wasn’t going to apply for the mortgage before it was withdrawn from the raker I would have just done it myself. Despite this wanted a fee for remortgage application which I didn’t have to pay for my original mortgage with them and despite earning over 2k from the mortgage company. Prior to this had recommended to other people due to prior experience with a colleague who no longer works for the company but won’t again

Review from verified client

September, 2022

Overall

Service

Advice

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Recommended by a friend

How has Steven Burgess helped you?

He took care of all the paper work, made everything incredibly clear and quick and efficient

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Honestly I received was gold star level

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I really felt confused by all the available options and wanted some sound and expertise advice

How has Steven Burgess helped you?

Steve had been so helpful in presenting considered options with my criteria in mind. The service has been efficient, on point and very personable. Steve is a trusted and safe pair of hands and I feel very confident in making the best decisions for me and my family.

Have you seen the outcome you were hoping for?

Absolutely! We are very happy with options we have chosen under Steve’s guidance.

What could they have done better?

Honestly, nothing! This has been a five star service and I couldn’t recommend Steve and his team enough.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

Through the process the service and advice I received from Steven was first class. His communication on all accounts was excellent and the options, services and overall advice he gave to me and my wife was superb.

How has Steven Burgess helped you?

He has helped me with mortgage advice and set up of said mortgage. He also helped me with updating my life insurance in advance of my new mortgage by referring me to a specialist also working in his company who, like Steven, gave an excellent service.

Have you seen the outcome you were hoping for?

Regarding the service Steven gave, absolutely! This would not have been possible, I am convinced, without the “extra mile” that Steven went in the work he did for us

What could they have done better?

I honestly couldn’t think of anything Steven and his company could have done better, they were superb.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I have needed to remortgage a few times, review some pensions and obtain guidance on family insurance and so forth.

How has Steven Burgess helped you?

Steve has helped me every step of the way, he is always my first call on financial and planning matters.

Have you seen the outcome you were hoping for?

I am always delighted with the outcome.

What could they have done better?

Nothing, Steve always goes the extra mile.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

My lack of knowledge and time to learn

How has Steven Burgess helped you?

100% clear explanation and made it easy and smooth

Have you seen the outcome you were hoping for?

Yes I have the product I was looking for

What could they have done better?

Nothing comes to mind

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Needed advice on my pension and remortgage of my property l.

How has Steven Burgess helped you?

Steve has helped us get onto a more affordable rate for our mortgage.

Have you seen the outcome you were hoping for?

Yes very much.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I was looking for a new mortgage

How has Steven Burgess helped you?

I found him very approachable and knowledgeable. I received fantastic guidance and support, all relayed to me in simple terms so I never felt overwhelmed. Steven obtained a very competitively priced mortgage offer for me.

Have you seen the outcome you were hoping for?

Yes I have the mortgage offer which I needed. I found the whole experience fast and very efficient.

What could they have done better?

Nothing to be honest.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Advice on remortgage and investments

How has Steven Burgess helped you?

Steve was clear in what services were offered and provided the services asked for clearly and with detail.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Needed help and advice on our mortgages

How has Steven Burgess helped you?

Very informative and always found a solution to our requirements that were not straight forward

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Wanted to buy a home

How has Steven Burgess helped you?

Quickly found out what we needed, offered advice on process and suggested suitable mortgage products.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Steve found me a great mortgage 5 years ago, and I have just gone through the process of re-mortgaging for another 5 year term. I have always found Steve and his team to be incredibly helpful, efficient and informative. Really couldn't ask for better service.

How has Steven Burgess helped you?

Mortgages

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Steve and his team are exemplary

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

mortgages, financial planning, health insurance,

How has Steven Burgess helped you?

Steve is very knowledgable and if he doesn't know something he'll research and find out, if he can't do that he'll find me an expert that can.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - perfect service.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

My wife and I needed assistance with remortgaging and then a new mortgage to move house. Also updating our life insurance to match our new borrowing.

How has Steven Burgess helped you?

Steve and his team has given us endless advice and support throughout our mortgage and insurance processes both through phone and email.

Have you seen the outcome you were hoping for?

Yes definitely and more so.

What could they have done better?

Nothing that I can think of.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I needed advice on how to get the best mortgage rate when I was moving house, and then again when I was looking to remortgage and release equity to pay for an extension.

How has Steven Burgess helped you?

Step by step guidance on the process, found us some great rates, and took the stress out of searching and liaising with the mortgage provider by doing this on our behalf.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing comes to mind

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Inflation rise and coming to the end of a morgage.

How has Steven Burgess helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

International expat looking for a UK mortgage

How has Steven Burgess helped you?

Identified mortgage providers and handled the entire application process quickly and efficiently

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Steve and I have worked together for the last 6 years and he is someone I rely on 100% for best-in-class advice on mortgages. He not only can find the best out there, but knows exactly how to navigate the application process, even in the most unique of circumstances. Thanks Steve.

How has Steven Burgess helped you?

Mortgage advice on residential and LTD company buy to let

Have you seen the outcome you were hoping for?

Yes on every occasion

What could they have done better?

Nothing I can think of

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

My husband died and I had money to invest, plus review of my pension pot.

How has Steven Burgess helped you?

He reviewed my whole financial position and recommended a few things to do initially, as I was hesitant to put all my eggs in one basket.

Have you seen the outcome you were hoping for?

Yes I have had a good return on investment

What could they have done better?

Nothing

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Mortgage renewal. We had no pensions or a will in place. Also medical cover for our family.

How has Steven Burgess helped you?

Steve has always been such a great help with every financial matter and advice we have required. He is so professional and prompt and has motivated us to get pensions and Wills in place, also mortgages and medical cover for our family. We will continue to use his services in the future when needed. We would highly recommend him.

Have you seen the outcome you were hoping for?

Yes every time.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Unhappy with previous advisor

How has Steven Burgess helped you?

Listened carefully and tailor made a plan which suited me and my financial goals

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to make my savings work harder for me.

How has Steven Burgess helped you?

He gave me advice about my pensions, as well as investing my savings into an ISA and an investment account.

Have you seen the outcome you were hoping for?

It’s a bit early to tell (I have only been invested for a couple of months), but I am currently in profit after only a short while, so hopefully my investments will continue to grow.

What could they have done better?

Nothing really (unless they wanted to offer their services free of charge). ;-) They were very pleasant, patient, and understanding.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I have had 2 x Mortgage requirements in recent months. 1 x re-mortgage and 1 x new mortgage.

How has Steven Burgess helped you?

On both occasions Steve Burgess + his team promptly and professionally found me the best possible rate and delivered a hassle-free service.

Have you seen the outcome you were hoping for?

Yes. 100%

What could they have done better?

Nothing, was great experience from start to finish - would recommend

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I have a buy to let property but do not live in my own home as my partner has a grace and favour property with his job. I was struggling to find a lender

How has Steven Burgess helped you?

Steve found me a mortgage with a lender that suited my needs

Have you seen the outcome you were hoping for?

yes - the costs were reduced and my property remains profitable

What could they have done better?

nothing

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage application

How has Steven Burgess helped you?

He got us a mortgage

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Very responsive in every aspect and always happy to help and answer any questions we had.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Steven Burgess helped you?

Excellent Service

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Moving home.

How has Steven Burgess helped you?

Provided the most suitable lending options available for our circumstances.

Have you seen the outcome you were hoping for?

Absolutely.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Purchasing a new home

How has Steven Burgess helped you?

Advised on the best mortgage and helped throughout the buying process

Have you seen the outcome you were hoping for?

yes, better than expected

What could they have done better?

nothing

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

I required a re-mortgage of an existing rental property

How has Steven Burgess helped you?

He researched the market and suggested/provided suitable and competitive quotations

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

They were both professional and efficient and I would have no hesitation in recommending Steve.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I needed a mortgage in a slightly complex situation.

How has Steven Burgess helped you?

Steve found some suitable products and made the whole process pretty straightforward

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing really!

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking to purchase a property and needed mortgage advice

How has Steven Burgess helped you?

Steve made everything very easy for me, sourced an appropriate mortgage for my unusually complicated situation which ultimately resulted in an offer of mortgage which I'm extremely pleased with.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing really - he and the team at Fortis were excellent throughout.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

As first time buyers, we needed a lot of 'hand holding' and expertise as we encountered the mortgage market for the first time.

How has Steven Burgess helped you?

Steve has been a superstar. Professional, calm, approachable, knowledgeable. We truly couldn't have managed the process without him and we are so grateful for all his help in finding us the right product so smoothly. He also has a great team around him for support - we felt totally reassured throughout the mortgage process from end to end.

Have you seen the outcome you were hoping for?

Yes - we got our mortgage approved/offered in very quick time and without any issues.

What could they have done better?

N/A - Steve was the perfect advisor!

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I was left with a large inheritance and wanted the money to work for me

How has Steven Burgess helped you?

To put some of my money in isas and some in low risk stocks and also transfer all my pensions into 1 basket

Have you seen the outcome you were hoping for?

It is early days yet,and we've only just started the process

What could they have done better?

It's too early to say anything yet

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Owning a business Moving house

How has Steven Burgess helped you?

He provided mortgage options, health and life insurance.

Have you seen the outcome you were hoping for?

Yes we are actually in the process of adding key man insurance and shareholders protection from Steve’s advice too.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

The need for a mortgage

How has Steven Burgess helped you?

He very quickly and efficiently helped solve my dilemma

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not Much

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

For remortgage

How has Steven Burgess helped you?

Facilitated to enable me obtain remortgage arrangement in the UK even though I have been working abroad

Have you seen the outcome you were hoping for?

Yes, on the first arrangement and almost through with the second remortgage.

What could they have done better?

So far he has delivered, and within the specified time.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

He’s been my mortgage man for the past ten or so years - always extremely reliable!

How has Steven Burgess helped you?

Always available, always the best deals and always up front.

Have you seen the outcome you were hoping for?

Many times so far - and I continue to work with him.

What could they have done better?

He’s always got my loyalty and trust so I wouldn’t need anything extra

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We needed help finding the right mortgage for our new house

How has Steven Burgess helped you?

Professional, knowledgeable, calm and focused. Spent a lot of time explaining to mortgage details to us and answering our questions

Have you seen the outcome you were hoping for?

Steve found the best deal for our finances. Much appreciated

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Wanted to start a pension.

How has Steven Burgess helped you?

He set up the best pension available for me.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Mortgage

How has Steven Burgess helped you?

Finding the best offer

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Switching mortgages

How has Steven Burgess helped you?

Steven provides measured, rational advice that helps simplify an otherwise complicated process and is great at giving options and solid advice.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Needed to remortgage my property

How has Steven Burgess helped you?

Yes! He was excellent

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2020

Overall

Value

Service

Advice

Based in North Yorkshire

What were the circumstances that caused you to initially look for an adviser?

I needed a buy to let mortgage, but because I didn’t own the home I was living in at the time it was difficult to find a lender.

How has Steven Burgess helped you?

He searched the whole market and found me the best deal that was available.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Needed A number of financial services like mortgage, life insurance, pension .

How has Steven Burgess helped you?

Sorted everything out for me giving the advice I needed about each product

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I can’t see how he could of done anything better. I told him what I wanted and he delivered

Review from verified client

August, 2020

Overall

Value

Service

Advice

Based in London

What were the circumstances that caused you to initially look for an adviser?

New mortgage and remortgage of existing house

How has Steven Burgess helped you?

Hand held us through the whole process, excellent service and professional financial advice

Have you seen the outcome you were hoping for?

Yes, we have successfully completed purchasing a new house

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Self-employed, also looking for additional borrowing

How has Steven Burgess helped you?

Found mortgage deals, brokered discussion with providers for additional lending

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Buying a house

How has Steven Burgess helped you?

Worked out what would be best product for me to go for and also saved me money on the banks offer

Have you seen the outcome you were hoping for?

Yes definitely

What could they have done better?

Anything better would be too good to be true

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

to review my mortgage

How has Steven Burgess helped you?

good communication at all times. Very approachable. He explained things to me very well and in different ways if I didn't fully understand.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

nil

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Knowledge on all services provided re mortgages

How has Steven Burgess helped you?

Was informative, helpful and available for when we had any queries...

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing really - all info was provided adequately

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Purchasing a buy-to-let property

How has Steven Burgess helped you?

When we needed a mortgage urgently and under difficult circumstances, Steve bent over backwards to find us find us a lender, and he did a great job. The circumstances surrounding our property purchase were rather stressful, but Steve was good at keeping me informed and helped make the process more manageable for me.

Have you seen the outcome you were hoping for?

Yes. I'll be contacting him again soon to discuss our next mortgage.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Remortgaging and buying a new house

How has Steven Burgess helped you?

He is fantastic very patient and explain things very well on more than one occasion .

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

purchasing property first time in UK

How has Steven Burgess helped you?

from start to end, made extra effort to sort out mortgage even in my special circumstances, was a challange but he made it.

Have you seen the outcome you were hoping for?

even better, as our goal was bit strech

What could they have done better?

nine, will return for business and mortgage renewal

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Property investment

How has Steven Burgess helped you?

By searching the market and finding and suggesting most suitable lender with most suitable product

Have you seen the outcome you were hoping for?

Yes

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Wanted to invest into the future.

How has Steven Burgess helped you?

Searched the market for the best products that suited my needs.

Have you seen the outcome you were hoping for?

Yes. So far all going to plan. Very happy.

What could they have done better?

I feel all was done that was asked for by myself. A lengthy discussion about risks and outcomes was very much appreciated. I had no issues and also a video call helped further during the difficult times. I also find the monthly report on my investments very helpful and I would recommend you pay for this service.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Remortgage and subsequent Mortgage for house buy and buy to let.

How has Steven Burgess helped you?

Steve worked hard to find me good options. I presented him the a complex and demanding brief. He found me a product that allowed purchase of my house, a remortgage and set up a buy-to-let.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I couldn’t have asked for more.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

remortgage of a property and equity release

How has Steven Burgess helped you?

as above

Have you seen the outcome you were hoping for?

Yes he was very professional, efficient and helpful. He was always there to answer any question and explain things to me. The remortgage was sorted out very quickly.

What could they have done better?

nil

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking to re-mortgage my house with a new 20 yr mortgage and 2nd charge to raise funds

How has Steven Burgess helped you?

Organised both re-mortgage and new 2nd charge with tricky proof of income requirements

Have you seen the outcome you were hoping for?

Yes, delighted to work with Steve and the team.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Buying first home and remortgaging

How has Steven Burgess helped you?

Quickly and efficiently sorted out my remortgage. When I bought my first home, he also found the right mortgage that enabled me to buy. Provided help and services when needed to smooth out the transaction.

Have you seen the outcome you were hoping for?

Absolutely, great work

Review from verified client

June, 2020

Overall

Value

Service

Advice

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We were moving from rented accommodation to buying a property and needed some up to date advice on mortgages and protection.

How has Steven Burgess helped you?

Steve was recommended by a friend and he initially helped with advice and mortgage options and helped conclude the mortgage. I was very happy with the service and advice that we received and would use him again.

Have you seen the outcome you were hoping for?

Yes, absolutely.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Keen to get best advice

How has Steven Burgess helped you?

Steve always gives excellent and impartial advice in a helpful manner, and has always come up with a great plan. We have now done several mortgages through Steve and all kinds of investment advice on a range of plans.

Have you seen the outcome you were hoping for?

Always

What could they have done better?

We have been very happy with everything Steve has done for us.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

My husband and I were purchasing our first home

How has Steven Burgess helped you?

He provided a thorough breakdown of all the mortgage options available to my husband and I, advised us on what may be the most suitable option and then applied for the mortgage on our behalf, making the whole process easy and uncomplicated. He then arranged for us to pay off a portion of our mortgage and then remortgage again a couple of years later - which he also made very easy and uncomplicated for us!

Have you seen the outcome you were hoping for?

Yes - very happy with Steve's service. He was great.

What could they have done better?

I don't think Steve could have done anything better - he would answer emails promptly and was happy to discuss any queries over the phone and clarify them easily for us. We highly recommend.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I needed life and critical illness cover. Also my mortgage rate expires every two years.

How has Steven Burgess helped you?

He provided me with an insurance quote to meet my needs and also also help me find the best deal on my mortgage. He is very good at helping me understand certain jargon used in the financial world.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, he is very comprehensive in his approach.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

new mortgage

How has Steven Burgess helped you?

provided me with anew mortgage

Have you seen the outcome you were hoping for?

yes 100%

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking to remortgage one of my properties and was interested in more information on equity Release for the property I am living in, also a commercial property purchase.

How has Steven Burgess helped you?

Steve is extremely knowledgable in what he does. In the rare circumstance that he does not know something, he makes sure that he does the appropriate research to be able to advise properly.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

He is the best

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

I was buying a house - but I have found Steve's broader knowledge of wealth management invaluable.

How has Steven Burgess helped you?

Steve's first care is clearly for the client and their interests. I did not go through with buying the house this year due to the market uncertainty related to Covid-19, a decision Steve actually guided me towards and I am 100% convinced was the right one. I will be back to the market in due course and Steve will be my adviser.

Have you seen the outcome you were hoping for?

Absolutely. And I expect this is just the beginning.

What could they have done better?

Steve probably could have pitched for some more business from me! We will see in time

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

Buying a house and redundancy

How has Steven Burgess helped you?

To obtain a mortgage and for critical illness and income protection cover.

Have you seen the outcome you were hoping for?

Absolutely. I will never use anyone other than Steve. His assistance has been second to none and I trust him completely to do the best by me.

What could they have done better?

Nothing at all. A perfect service.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I required a mortgage broker when purchasing my my flat.

How has Steven Burgess helped you?

Steven offered very sound advice, was always available and very helpful. I'd certainly recommend him and Fortis to anybody looking at mortgages.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Lancashire

What were the circumstances that caused you to initially look for an adviser?

Me and my wife needed life insurance and a mortgage. I also needed imcome protection insurance.

How has Steven Burgess helped you?

Steven was fantastic from the initial contact right through to The conclusion of us getting the right insurances and mortgage for Our needs. We also live 200 miles away from Steve and he was still able to fulfil our requirements.

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

Nothing

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

House move

How has Steven Burgess helped you?

Found a suitable mortgage

Have you seen the outcome you were hoping for?

Yes we are happy in our new home