Darren Goodall

Repeat review from verified client

September, 2023

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Darren has continued to keep me upto date with all relevant issues, also to change policy decisions where required.

Review from verified client

July, 2023

What were the circumstances that caused you to initially look for an adviser?

Early retirement and Pension transfer.

How has Darren Goodall helped you?

Succeffully transferred my pension pot to Inform which enabled me to purchase a Holiday home and Retire at an earlier age than the British pension age of 67.

Have you seen the outcome you were hoping for?

Yes even in a poor economic climate due to Pendemic and the War in Ukraine and also Brexit.

What could they have done better?

Nothing

Darren's reply

Hi Chris, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren and IFP have provided!

Review from verified client

July, 2023

What were the circumstances that caused you to initially look for an adviser?

Becoming of age to access my pension

How has Darren Goodall helped you?

I found Darren to be very professional but approachable. He was very easy to talk to openly and give me the best opinions to suit my needs. He guided me through various scenarios so I could choose my best option. I would highly recommend him to anyone needing financial advise.

Have you seen the outcome you were hoping for?

Not yet

What could they have done better?

Sped up Scottish Widows response however I understand this is not under your control

Darren's reply

Hi Glyn, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren and IFP have provided!

First impression from a user who is not yet a client

June, 2023

Please provide a brief comment about your experience with Darren

Darren was very professional, knowledgeable and provided me with confidence

Repeat review from verified client

May, 2023

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

I always know I can rely on Darren he is always punctual polite and friendly. Since last review he has arranged for my beneficiaries to be included in any residual pension funds should I pre decease them to make sure my pension is utilised to its fullest. Many Thanks again to Darren and his team for making life easier.

Darren's reply

Hi Janette, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren and IFP have provided!

Review from verified client

April, 2023

What were the circumstances that caused you to initially look for an adviser?

Safe investment.

How has Darren Goodall helped you?

As part of the Informed Financial Planning team Darren has understood what is needed and is always there to help in person or with the help of his team.

Have you seen the outcome you were hoping for?

No crystal balls but with constant attention and experience you are reassured that your interests are as best protected as they can be.

What could they have done better?

Can't think of anything.

Darren's reply

Hi Paul, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren and IFP have provided!

Review from verified client

April, 2023

What were the circumstances that caused you to initially look for an adviser?

To transfer my pension

How has Darren Goodall helped you?

If it wasn't for Darren's assistance I would have missed out on transfer cut off date

Have you seen the outcome you were hoping for?

Yes

Darren's reply

Hi Wayne, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren and IFP have provided!

First impression from a user who is not yet a client

April, 2023

Please provide a brief comment about your experience with Darren

Had a meeting with Darren a couple days ago where he had very helpful answers to all our questions will definitely be calling on him again & would highly recommend.

Repeat review from verified client

April, 2023

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Maintained an excellent level of service and continues to provide clear and practical advice

Darren's reply

Hi Eamonn, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren and IFP have provided!

First impression from a user who is not yet a client

March, 2023

Please provide a brief comment about your experience with Darren

Very good

Darren's reply

Hi Jeanette, Thank you so much for the positive review, it is very much appreciated. Regards Darren

Review from verified client

March, 2023

What were the circumstances that caused you to initially look for an adviser?

To review and consolidate my pensions.

How has Darren Goodall helped you?

Great advice, easy to understand guidance, great final solution.

Have you seen the outcome you were hoping for?

Yes - absolutely

What could they have done better?

Nothing - terrific service

Darren's reply

Hi Leona, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren and IFP have provided!

Repeat review from verified client

March, 2023

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Darren is always well prepared when we have a review and is aware of any changes that may be beneficial to me.

Darren's reply

Hi Robert, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren and IFP have provided!

Repeat review from verified client

February, 2023

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Darren has been most helpful with regards to our investments, Darren was my Fathers adviser and after looking round decided to as Darren to deal with our investment's and has been more than helpfull<><

Darren's reply

Hi Malcolm, thank you for taking the time to leave us a review! We really appreciate your continued support and are so glad you are happy with the service Darren & IFP have provided!

Repeat review from verified client

February, 2023

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Advised and taken care of future financial planning particularly regarding inheriance planning.

Darren's reply

Hi Tony, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren and IFP have provided!

Repeat review from verified client

February, 2023

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

After the successful acquisition of our Holiday home and the acquisition being a very solid investment after Darren's help and support he continues to look after my future pension and retirement plan.

Darren's reply

Hi Chris, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren & IFP have provided!

Review from verified client

January, 2023

What were the circumstances that caused you to initially look for an adviser?

I needed advice on setting up my first private pension.

How has Darren Goodall helped you?

Daren looked into my circumstances and goals and advised accordingly.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, I’m with the service.

Darren's reply

Hi Pauline, thank you for taking the time to leave us a review! We really appreciate yours and Robert's continued support, and are so glad you are happy with the service Darren & IFP have provided!

Review from verified client

January, 2023

What were the circumstances that caused you to initially look for an adviser?

Recommended by our accountants.

How has Darren Goodall helped you?

We leave it all to him.

Have you seen the outcome you were hoping for?

So far so good.j

What could they have done better?

Change the Government!

Darren's reply

Hi Phil, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren & IFP have provided!

Repeat review from verified client

January, 2023

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Since my last review Darren has reviewed my current circumstances and retirement plans with me and advised on appropriate changes as required.

Darren's reply

Hi Marie, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren & IFP have provided!

Repeat review from verified client

January, 2023

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

My comments in January 2022 are still very much applicable. Darren has acted for us for over 10 years and therefore knows our needs and preferences with regards to risk & investment opportunities. With all the uncertainties over the past year it was good that we could discuss the situation and agree that no action from ourselves was necessary. Being able to access information regarding our investments on a regular basis is very useful. Any queries are dealt with promptly by Darren or Anita.

Darren's reply

Hi John, thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren, Anita and IFP have provided!

Repeat review from verified client

January, 2023

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

I needed a largish quantity of money for alteration and refurbishment of a holiday let on the east coast. Mr Darren Goodall actioned this for me efficiently and in a timely manner.

Darren's reply

Hi Roger, thank you for taking the time to leave us a review! We really appreciate you and your family's continued support, and are so glad you are happy with the service Darren & IFP have provided!

Repeat review from verified client

January, 2023

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Darren continues to be proactive, interested and professional. Thorough and comprehensive service.

Darren's reply

Thank you for taking the time to leave us a review, Rob. It's much appreciated!

Review from verified client

January, 2023

What were the circumstances that caused you to initially look for an adviser?

I was struggling to access a pension I had accrued in a U.K. pension scheme, for service overseas.

How has Darren Goodall helped you?

Darren undertook a full financial review and pension forecast, contacted the pension providers and negotiated a mutual resolution.

Have you seen the outcome you were hoping for?

The Outcome was just what I required, specialised assistance, working with me, no hard sell or pressure.

What could they have done better?

Excellent service, for me, his approach was just right.

Darren's reply

Hi Valerie, thank you for taking the time to leave us a review! We really appreciate it, and are so glad you are happy with the service Darren & IFP have provided!

First impression from a user who is not yet a client

December, 2022

Please provide a brief comment about your experience with Darren

Darren has a very person centred approach to managing my pension requirements. Very attentive to detail and non judgemental to my decisions.

First impression from a user who is not yet a client

December, 2022

Please provide a brief comment about your experience with Darren

Darren has been both informative and professional consistently in his approach to my situation.

First impression from a user who is not yet a client

November, 2022

Please provide a brief comment about your experience with Darren

I liked his manner, his warmth, his curiosity, his understanding of the field he works in. What I liked best was that he felt that I didn't really need his kind of service and so he wasn't going to try to sell me something. That, I think, is very unusual. I will certainly recommend him to others.

Review from verified client

November, 2022

What were the circumstances that caused you to initially look for an adviser?

Dissatisfied with lack of communication from previous "advisor" .

How has Darren Goodall helped you?

Darren has given device on pensions and investments.

Have you seen the outcome you were hoping for?

It is far too soon to see any results and in the present financial climate, we can only wait and see if our move has been for the better.

What could they have done better?

In the current situation it is impossible to comment.

Darren's reply

Hi Stuart, many apologies for the late response. Thank you for taking the time to leave us a review! We really appreciate it, and hope you will be pleased with the service Darren and IFP provide going forward!

Repeat review from verified client

September, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Darren has kept me upto date with all issues that could affect me and my investments.

Darren's reply

Hi John, many apologies for the late response. Thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren & IFP have provided!

First impression from a user who is not yet a client

August, 2022

Please provide a brief comment about your experience with Darren

Found it very easy to chat with Darren who explained everything very clearly and listened carefully to what we felt we wanted. He explaied all our options and answered all our questions.

Review from verified client

August, 2022

What were the circumstances that caused you to initially look for an adviser?

Where to invest a lump sum, I asked a few friends and both recommended the company and one recommended Darren

How has Darren Goodall helped you?

He's helped me feel confident where to invest my money.

Have you seen the outcome you were hoping for?

No but with the world we live in, it's done ok

What could they have done better?

Nothing as this is what is expected when you invest

Darren's reply

Hi Elaine, many apologies for the late response. Thank you for taking the time to leave us a review! We really appreciate it, and are so glad you are happy with the service Darren & IFP have provided!

Repeat review from verified client

July, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

He helped me increase the overall value of my funds and assisted in the purchase of our son’s house

Darren's reply

Hi Sharon, many apologies for the late response. Thank you for taking the time to leave us a review! We really appreciate yours and John's continued support, and are so glad you are happy with the service Darren & IFP have provided!

Repeat review from verified client

July, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

My financial circumstances have changed (eg helping my son buy his house), and so have my financial motivations. Darren has provided consistent sound, informed advice and support to me (and my wife and son) to navigate these changes.

Darren's reply

Hi John, many apologies for the late response. Thank you for taking the time to leave us a review! We really appreciate yours and Sharon's continued support, and are so glad you are happy with the service Darren & IFP have provided!

First impression from a user who is not yet a client

July, 2022

Please provide a brief comment about your experience with Darren

Darren was recommended to us by someone whose opinion we respect so we were hopeful of a great match from the start. We asked that our contact details be forwarded and received an intoductory email that same day - the tone of which was amiable and relaxed and with the offer of a no obligation meeting. Happy to invite Darren into our home this was time well invested for him to get to know us and assess our financial advice needs and for us to see how comfortable and confident we felt in going forward. Whilst certification, credentials and experience matter it was as important for us to ‘like’ the person that we were looking to team up with. First impressions? Delighted and looking forward to a long lasting, mutually beneficial, relationship.

Review from verified client

July, 2022

What were the circumstances that caused you to initially look for an adviser?

Retirement: needed advice on pensions, savings and investments.

How has Darren Goodall helped you?

Clear communication on my options and advice that made sense to me and felt 'right'.

Have you seen the outcome you were hoping for?

It's been a very difficult time in financial markets but I'm confident that Darren is looking after my affairs.

What could they have done better?

Nothing, constantly helpful and knowledgeable.

Darren's reply

Hi Sheila, many apologies for the late response. Thank you for taking the time to leave us a review! We really appreciate it, and are so glad you are happy with the service Darren & IFP have provided!

Review from verified client

July, 2022

What were the circumstances that caused you to initially look for an adviser?

I needed to manage my money effectively

How has Darren Goodall helped you?

Provided clarity to my circumstances.

Have you seen the outcome you were hoping for?

Yes

Darren's reply

Hi Peter, many apologies for the late response. Thank you for taking the time to leave us a review! We really appreciate it, and are so glad you are happy with the service Darren & IFP have provided!

First impression from a user who is not yet a client

July, 2022

Please provide a brief comment about your experience with Darren

Good first meeting.Polite and courteous.Look forward to-many more.

Review from verified client

June, 2022

What were the circumstances that caused you to initially look for an adviser?

Future planning for pensions.

How has Darren Goodall helped you?

Introduction and setting up pension plans.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/a

Darren's reply

Hi Mindi, many apologies for the late response. Thank you for taking the time to leave us a review! We really appreciate it, and are so glad that you were happy with the service Darren & IFP have provided!

First impression from a user who is not yet a client

June, 2022

Please provide a brief comment about your experience with Darren

Darren was very professional and gave me some great financial advice, answered all my questions and advised me of my options

Review from verified client

June, 2022

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Darren Goodall helped you?

Darren advised me regarding my late husband's pension fund. I was confused and anxious about what to do. Darren went through my options, explaining risks and benefits. He listened carefully to my needs and concerns and together we have agreed a plan. I am confident and reassured that my investment is in safe hands and will be carefully monitored.

Have you seen the outcome you were hoping for?

Newly invested, too early to evaluate.

What could they have done better?

Nothing

Darren's reply

Hi Kim, many apologies for the late response. Thank you for taking the time to leave us a review! We really appreciate it, and are so glad you are happy with the service Darren & IFP have provided!

Repeat review from verified client

June, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Provided advice on my financial situation as I reach a more mature stage of live clearly explaining my options and pros and cons. Darren is experienced, personable and puts his clients' interests first.

Darren's reply

Hi John, many apologies for the late response. Thank you for taking the time to leave us a review! We really appreciate your continued support, and are so glad you are happy with the service Darren & IFP have provided!

Review from verified client

June, 2022

What were the circumstances that caused you to initially look for an adviser?

Chair of a Trust

How has Darren Goodall helped you?

Good and timely advice.

Have you seen the outcome you were hoping for?

Yes

Darren's reply

Hi John, many apologies for the late response. Thank you for taking the time to leave us a review! We really appreciate it, and are so glad you are happy with the service Darren & IFP have provided!

Repeat review from verified client

May, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

As always Darren provided me with straightforward answers to the various questions I raised regarding the best way to use my pension and investments to fund my retirement. He also took time to do some research and provided me with useful links.

Darren's reply

Thanks so much for your review and taking the time to leave it, Jan. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

April, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Keeps my portfolio under review and reminds me of actions I have planned to complete.

Darren's reply

Thanks so much for your review and taking the time to leave it, Tim. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

April, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Regular reviews always available to contact excellent office backup.

Darren's reply

Thanks so much for your review and taking the time to leave it, Paul. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

April, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Always available with good advice and help with something that I don't know much about and when you are getting ready for retirement need good advice and assistance

Darren's reply

Thanks so much for your review and taking the time to leave it, Wayne. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

April, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Darren has continued to provide practical, relevant and clear advice with explanations of fund performance and future possible strategies.

Darren's reply

Thanks so much for your review and taking the time to leave it, Eamonn. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

March, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

My employment circumstances have changed and he has advised me on my retirement income / pension arrangements as well as on a proposed investment which I was considering. He gave me sound advice on my options and provided me with all the documentation I needed to progress with my chosen investment, providing these quickly and was always available for a call whenever I needed to speak to him.

Darren's reply

Thanks so much for your review and taking the time to leave it, Julie. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

February, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Our financial situation is fairly stable so our six monthly meetings usually suffice but Darren is always there should l need any advice between meeting. I am not a particularly hands on investor and rely on Darren to keep informed.

Darren's reply

Thanks so much for your review and taking the time to leave it, Robert. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

February, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Keeping an eye on the investments

Darren's reply

Thanks so much for your review and taking the time to leave it, George. I'm pleased that you were happy with the service both IFP and I provide!

Review from verified client

February, 2022

What were the circumstances that caused you to initially look for an adviser?

In 2012 I lost my father, and so needed to invest my inheritance

How has Darren Goodall helped you?

Darren had been my fathers adviser for many years, after shopping around I decided that Darren was the right person to take advise from as he had been most helpful to my father, and so he has proved to be the right person for the job.

Have you seen the outcome you were hoping for?

Thanks to Darren's work I have been very pleased with the outcome of the investments to date.

What could they have done better?

Nothing at all

Darren's reply

Thanks so much for your review and taking the time to leave it, George. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

February, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

By continuing to monitor my investments. But most importantly notifying me of my future tax positions thereby allowing us to take advantage early enough to save a future tax bill.

Darren's reply

Thanks so much for your review and taking the time to leave it, Kenneth. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

February, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Pension growth and planning my early retirement for 2022 also helped and advised on the purchase of a holiday home investment.

Darren's reply

Thanks so much for your review and taking the time to leave it, Chris. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

January, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

I needed to make a change to my policy. I contacted Darren during the Christmas holiday break and a very speed response was received. The amendment was dealt with as soon as was possible. I was kept up to date with all the documents and received all the assistance I could need in order to make the necessary changes. Overall a good service was received and everything done in a quick friendly, professional manner.

Darren's reply

Thanks so much for your review and taking the time to leave it, Brian. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

January, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Darren came to see us in person in the autumn which was refreshing after many zoom meetings! As usual he gave us confidence and reassurance regarding our pension plans. He is excellent at discussing risk and understands our different appetites for this. He also points out the cost of inactivity - failing to take good financial steps. It is always interesting and informative to meet with Darren and his calmness is always much appreciated. I would recommend him to anyone wanting straightforward, sensible financial advice with a personal touch.

Darren's reply

Thanks so much for your review and taking the time to leave it, Emma. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

January, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Darren has continued to help us in his usual efficient manner. He always understands and anticipates our needs.

Darren's reply

Thanks so much for your review and taking the time to leave it, Pauline. I'm pleased that you were happy with the service both IFP and I provide!

Review from verified client

January, 2022

What were the circumstances that caused you to initially look for an adviser?

I needed advice on my pension fund and how it's invested.

How has Darren Goodall helped you?

He gave me very clear advice and an example based upon his experience which confirmed my thoughts and helped me to make a decision. He also came back to me within 24 hours with some information I needed which was great service.

Have you seen the outcome you were hoping for?

Yes my plans are in progress now.

What could they have done better?

Nothing - excellent service as always both from Darren personally and his support team.

Darren's reply

Thanks so much for your review and taking the time to leave it, Julie. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

January, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Exemplary in all respects.

Darren's reply

Thanks so much for your review and taking the time to leave it, Phillip. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

January, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Always gives helpful advice.

Darren's reply

Thanks so much for your review and taking the time to leave it, Roger. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

January, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Annual reviews to discuss risk and discussions regarding the "market" after Brexit and the Covid 19 virus. Agreed not to take any action in these uncertain times. Having some knowledge of risk/reward it is good to be able to discuss these matters with Darren as other opinions are important in making our decisions. Being able to contact Darren and his colleagues at any time is good for either reassurance or need to take action advice.

Darren's reply

Thanks so much for your review and taking the time to leave it, John. I'm pleased that you were happy with the service both IFP and I provide!

Repeat review from verified client

January, 2022

This review is a follow-up review from a client who left a review previously.

How has Darren Goodall helped you since your last review?

Darren and his firm continue to deliver on a personal and professional level. Always available with a consistently attentive service.

Darren's reply

Thanks so much for your review and taking the time to leave it, Rob! I'm pleased that you were happy with the service both IFP and I provide!

Review from verified client

January, 2022

What were the circumstances that caused you to initially look for an adviser?

I recently required an update/review of my finances with Darren to assess the progress towards achieving previous financial plans we had developed to provide for my retirement years. I have also used his skills for assessing options for an Interest-Only mortgage with a shortfall, assessment of Critical Illness/Life Insurance options and investment of a sum held in Trust for future beneficiaries.

How has Darren Goodall helped you?

Darren is a very good financial adviser. He asks a lot of questions and really listens to my plans about life going forward. He not only advised how best to structure my finances to achieve those plans but also challenged ideas I had with better ways of achieving those goals.

Have you seen the outcome you were hoping for?

My finances are in very good order, enhanced significantly by previous support from Darren and I expect things to improve further going forward.

What could they have done better?

Nothing.

Darren's reply

Thanks so much for your review and taking the time to leave it, Marie. I'm pleased that you were happy with the service both IFP and I provide!

Review from verified client

January, 2022

What were the circumstances that caused you to initially look for an adviser?

Changed from another advisory service

How has Darren Goodall helped you?

Got our affairs into much better order than previously with friendly and professional advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing - all great

Darren's reply

Thanks so much for your review and taking the time to leave it, Alex. I'm pleased that you were happy with the service both IFP and I provide!

First impression from a user who is not yet a client

December, 2021

Please provide a brief comment about your experience with Darren

Darren is thoroughly professional gave us confidence in his services. In a world where service providers do not always deliver. His first visit demonstrated his effectiveness, by helping me to uncover assets that I had forgotten.

First impression from a user who is not yet a client

December, 2021

Please provide a brief comment about your experience with Darren

I was quite worried about sorting out my pension and IDA'S but Darren put me at ease straight away. He explained the process and made me feel very positive at taking the first steps in planning my future finances.

Review from verified client

December, 2021

What were the circumstances that caused you to initially look for an adviser?

I wished to diversify my investments.

How has Darren Goodall helped you?

I was informed about the options open to me.

Have you seen the outcome you were hoping for?

Wait and see.

What could they have done better?

Zero.

First impression from a user who is not yet a client

November, 2021

Please provide a brief comment about your experience with Darren

Very responsive, quickly understood our situation and proposed a way forward we are happy with.

First impression from a user who is not yet a client

November, 2021

Please provide a brief comment about your experience with Darren

Met to discuss potential advisor but actually recommended I stay with current provider but with some useful info. Appreciated his time and perspective.

Review from verified client

November, 2021

What were the circumstances that caused you to initially look for an adviser?

Preparing for Retirement

How has Darren Goodall helped you?

Professional, honest advice regarding options

Have you seen the outcome you were hoping for?

So far, yes

First impression from a user who is not yet a client

November, 2021

Please provide a brief comment about your experience with Darren

Initial meeting with Darren was very positive. Darren took on board what I wanted to achieve and hopefully in the next few months we can achieve some positive results.

Review from verified client

November, 2021

What were the circumstances that caused you to initially look for an adviser?

Impending divorce

How has Darren Goodall helped you?

Darren has helped me with insurance and protection for the mortgages on my rental houses plus income protection for myself.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

First impression from a user who is not yet a client

November, 2021

Please provide a brief comment about your experience with Darren

Darren is responsive to queries, helpful and has given good early guidance to working with Informed Financial Planning. He has managed our expectations well and is clear and articulate when talking through processes. He is professional and we've found him really good to work with at this early stage.

Review from verified client

September, 2021

What were the circumstances that caused you to initially look for an adviser?

Consolidation of existing pensions.

How has Darren Goodall helped you?

He helped explain my options relating to my existing pensions.

Have you seen the outcome you were hoping for?

Yes definitely.

Review from verified client

September, 2021

What were the circumstances that caused you to initially look for an adviser?

Taking early retirement, I wanted to check if taking a pension would cover my needs and whether my wife and family could possibly benefit should a different route be adopted.

How has Darren Goodall helped you?

Open and honest from day one. Clearly spelt out the current options open and possibilities whislt emphasising the pitfalls. He gave confidence that any decision taken would be in my own interest and be down to what I preferred to do.

Have you seen the outcome you were hoping for?

Market and world conditions have stunted outcomes but considering what has been happening I am am pleased with the results so far.

What could they have done better?

As far as can be seen, nothing at present.

Review from verified client

August, 2021

What were the circumstances that caused you to initially look for an adviser?

Pension settlement, I asked some friends and 2 of them recommend, they were Old Mutual at the time and 1 recommend Darren.

How has Darren Goodall helped you?

He was informative, new his job well, listened to my goals, what I am hoping to achieve and that is to retire well before my pension age.

Have you seen the outcome you were hoping for?

I haven't been with them long but so far, I am happy and hope to be happier in the future!

What could they have done better?

So far... nothing.

Darren's reply

Thanks for taking the time to leave a review, Elaine. I'm glad you are happy with the service IFP and I have provided you with.

Review from verified client

July, 2021

What were the circumstances that caused you to initially look for an adviser?

I had been left money by my father and didn’t know what to do with it.

How has Darren Goodall helped you?

He explained to me my investment options in a clear and easily understandable way

Have you seen the outcome you were hoping for?

Yes, obviously there have been ups and downs in the stock market but overall I have made much more than I would have done if I had left my money where it was.

What could they have done better?

Nothing

Darren's reply

Thanks for taking the time to leave me a review, Sharon. I'm really pleased you're happy with the service IFP and I have provided you with.

Review from verified client

July, 2021

What were the circumstances that caused you to initially look for an adviser?

Having reasonably significant financial assets l looked for professional advice to secure and increase my assets (rather than leaving them in bank and savings accounts.)

How has Darren Goodall helped you?

By providing professional, honest, and accurate guidance. He has also been very responsive to other financial issues l have raised with him.

Have you seen the outcome you were hoping for?

Yes, always.

What could they have done better?

Nothing springs to mind!

Darren's reply

Thanks for a brilliant review, John. I'm really pleased you are happy with the service you've received, and I appreciate you taking time to leave me this review. Best wishes, Darren.

First impression from a user who is not yet a client

June, 2021

Please provide a brief comment about your experience with Darren

Darren is reliable in that he does what he says when he says it will be done. He is professional and calm in his approach with no high pressure selling techniques. Having initially only sought informal advice, I would be happy to progress to doing business with him.

First impression from a user who is not yet a client

June, 2021

Please provide a brief comment about your experience with Darren

At our first meeting Darren was very informative, patient, and answered our questions.

First impression from a user who is not yet a client

June, 2021

Please provide a brief comment about your experience with Darren

We first met Darren after a personal business recommendation, and first impressions of Darren were very good. He was smartly dressed, very pleasant and very polite. He was very good at explaining and giving us the full information that we needed, and he answered any questions fully and completely making sure we fully understood everything, so that we were in no doubt about what was meant. He was clear, concise and very informative, without being "pushy" which would have put us off. We would have no hesitations in recommending him to people, as he is excellent at the job he does.

Review from verified client

June, 2021

What were the circumstances that caused you to initially look for an adviser?

Death of my parents and deciding on pensions options

How has Darren Goodall helped you?

Provided independent reliable advice on a number of issues

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Darren's reply

Thanks for taking the time to leave me a review, John. I'm pleased your happy with the advice you've received from me. All the best, Darren.

Review from verified client

May, 2021