Reviewed for
Insurance and Protection ( 22 )
Mortgages ( 29 )
Pensions ( 20 )
Equity Release ( 2 )
Retirement income (annuities, drawdown) ( 13 )
Investments and Savings ( 19 )
Pension Transfers - Non Specialist ( 11 )
Inheritance Planning ( 4 )
Long Term Care ( 2 )
Pension Transfers - Specialist ( 8 )
Financial Planning ( 11 )
Financial Mentoring ( 1 )
Financial Coaching ( 1 )
Reviewers' assets
£500k+ ( 2 )
£200k - £500k ( 8 )
£100k - £200k ( 5 )
£50k - 100k ( 3 )
Up to £50k ( 10 )
Client reviews
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
I contacted KBA when my financial circumstances changed and I wanted to plan for my retirement.
Have you seen the outcome you were hoping for?
Yes
How has Joanne Hobson helped you?
Joanne and her team have explored and explained all options to me and helped me in making decisions that best suit my needs currently and in the future.
What could they have done better?
I would definitely recommend Joanne and all the KBA team i have found them to be very professional and friendly keeping me informed and updated throughout.
Joanne's reply
Hi Janet. Thank you for taking the time to leave a review of my services. It has been a pleasure working with you and am really happy to assist you with planning for retirement.
Review from verified client
September, 2023
Overall
Service
Value
Advice
Based in Lancashire
What were the circumstances that caused you to initially look for an adviser?
To arrange the drawdown of my pension
Have you seen the outcome you were hoping for?
Yes completely
How has Joanne Hobson helped you?
Joanne is very professional, goes through each stage ensuring you understand everything. Gives clear advice.
What could they have done better?
Nothing
Joanne's reply
Hi Carol, thanks for taking the time to leave me a review. It was a pleasure helping yourself and Anthony with accessing your pensions and I am glad you have the outcome you were hoping for.
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
My previous adviser was extremely poor in his servicing of my financial affairs, both in monitoring performance and communicating with me. I wish I had moved on from him several years ago.
Have you seen the outcome you were hoping for?
It is only now that I realise the benefit of having an IFA who is switched on, understands my needs and aspirations. and guides me on a clear financial pathway.
How has Joanne Hobson helped you?
Joanne is fully aware of the current market conditions in stocks & shares, savings accounts, ISA's and pensions, and has helped me by ensuring my funds are in the most appropriate financial institution available and are working as hard as they can to generate the best interest for me. She has also given me reassurances as to my financial wellbeing and future planning.
What could they have done better?
If the question relates to what KBA could have done better, then I can't make any negative comment at this stage.
Joanne's reply
Dear Neil, thanks for taking the time to leave a review of my services. I am so glad yourself and Ros have been happy with my advice and feeling reassured you have financial security in retirement. I look forward to working with you both in the future.
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Lancashire
What were the circumstances that caused you to initially look for an adviser?
I was coming up to an age where i could draw on my pensions and needed advise on my present and future investments- Joanne also looked at all my cover and insurance. I was also concerned about my children`s inheritance and making sure everything would be left to them.
Have you seen the outcome you were hoping for?
Yes definitely
How has Joanne Hobson helped you?
Joanne has reinvested 2 of my pensions so that the investment works better for me and if anything happens to me the monies are left top my children - I can also continue to pay onto the new pension. Joanne also helped me draw one of my pensions giving me a lump sum and a monthly dividend. Joanne also gave me advise on Will`s and power of attorney and finally life insurance and critical illness cover Joanne gave me a forecast of what monies will be available when I retire - it has given me peace of mind that I will have sufficient to do everything i want to do
What could they have done better?
Nothing
Joanne's reply
Thank you Jo for taking the time to leave your kind review. It has been a pleasure helping you with your retirement planning and I look forward to continue working with you,
Review from verified client
August, 2023
Overall
Advice
Service
Value
Based in Lancashire
What were the circumstances that caused you to initially look for an adviser?
Complex pensions
Have you seen the outcome you were hoping for?
Yes
How has Joanne Hobson helped you?
Helped me to understand and have me good options and solutions
What could they have done better?
Nothing . Very happy
Joanne's reply
Thanks Alison for taking the time to leave me a review, I know how busy you are! It has been lovely working together helping you with your your pension planning and I look forward to working with you in the future.
Review from verified client
August, 2023
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
I need a mortgage and he’ll with my pension fund
Have you seen the outcome you were hoping for?
Yes
How has Joanne Hobson helped you?
Yes
What could they have done better?
Nothing
Joanne's reply
Thank you for your kind review Brian, it is a pleasure working with you and I am glad you have had the outocme you wanted
Review from verified client
August, 2023
Overall
Advice
Service
Value
Based in West Yorkshire
What were the circumstances that caused you to initially look for an adviser?
I needed guidance about how best to make my money work for me.
Have you seen the outcome you were hoping for?
Definitely
How has Joanne Hobson helped you?
Always happy to help, willing to listen to my requirements and always gives good advice
Joanne's reply
Thank you for your kind review Anita. It has been a pleasure working with you with your financial planning.
Review from verified client
August, 2023
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
To arrange a mortgage urgently.
Have you seen the outcome you were hoping for?
Absolutely yes. Beyond my expectations, and I set the bar very high.
How has Joanne Hobson helped you?
Joanne has given myself and my wife complete peace of mind. We are very busy running our practice and we need to put our trust in someone with their advice and help. Joanne has always had our best interests and has given us excellent advice. I have absolute peace of mind working with her and I trust her advice implicitly. A true professional and not a time waster. Gets the facts, gets things done and does so in a friendly and personable way.
What could they have done better?
Hard to see that Joanne could have done better. I think that she is the best.
Joanne's reply
Thank you for your kind review. It has been a pleasure working with yourself and Theresa over the years.
Review from verified client
July, 2023
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
Pension transfer
Have you seen the outcome you were hoping for?
Not yet but getting there with the Help of Joanne
How has Joanne Hobson helped you?
Pension
What could they have done better?
Dealt with my complaints with phoenix for me
Review from verified client
July, 2023
Overall
Advice
Service
Value
Based in Lancashire
What were the circumstances that caused you to initially look for an adviser?
I had a pension I knew nothing about.
Have you seen the outcome you were hoping for?
Yes I have 1 pension instead of 2
How has Joanne Hobson helped you?
Put all my pensions together and sorted my money for the future
What could they have done better?
Nothing, Joanne sorted everything without any problems
Joanne's reply
Thank you for making time to leave me a review. It was a pleasure working with you and I am glad I could assist with your retirement planning.
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
My partner and I needed advice on our pensions.
Have you seen the outcome you were hoping for?
Yes we have
How has Joanne Hobson helped you?
Joanne has advised us of what we could do and explained everything to us. She also answered any questions we had.
What could they have done better?
Nothing. Joanne explained everything to us.
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
My partner and I had pensions which we were unaware of and we needed advice
Have you seen the outcome you were hoping for?
Yes we have
How has Joanne Hobson helped you?
Joanne talked to us about what we could do and explained everything. Joanne also answered any questions we had and she was very helpful.
What could they have done better?
Nothing. Joanne was superb and we were confident with the advice given. Joanne and the team were excellent.
Joanne's reply
Thank you for your kind review. It was a pleasure assisting you both with your pension planning.
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Review of critical illness policies, pensions and overall financial planninng
Have you seen the outcome you were hoping for?
Yes
How has Joanne Hobson helped you?
Joanne worked with us on a financial forecasting and provided concrete recommendations based on our family situation and long term objectives
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
I was looking to do a drawdown on my pension, and I was told by my original company that I needed a financial institution to do this.
Have you seen the outcome you were hoping for?
Yes, received my drawdown and had my finances checked over.
How has Joanne Hobson helped you?
I hadn’t thought about changing providers, but Joanne thought I would be better with Embark who had good results. I took the money I wanted and the rest we shall see what happens. She also checked my shares and advised to leave them were they were.
What could they have done better?
Nothing for me.
Joanne's reply
Thanks for your kind review, Paul. It was great to work with you arranging your pension.
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
KBA have been managing my endowment policy.
Have you seen the outcome you were hoping for?
Yes
How has Joanne Hobson helped you?
Joanne has helped me in understanding my current financial position and the options open to me should I either retire or decide to move house. She has also helped in moving some of my older pensions into more flexible schemes that allow me to draw early whilst still investing.
What could they have done better?
Nothing springs to mind.
Joanne's reply
Thank you for your kind review Andrew, it has been a pleasure working with you and Michael.
Review from verified client
February, 2023
Overall
Advice
Service
Value
Based in Nottinghamshire
What were the circumstances that caused you to initially look for an adviser?
Re mortgage
Have you seen the outcome you were hoping for?
Yes
How has Joanne Hobson helped you?
Super helpful, communicative and explained everything.
What could they have done better?
Not much tbh!
Joanne's reply
Thank you for your kind review Michael. I hope you are both very happy in your new home.
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Lancashire
What were the circumstances that caused you to initially look for an adviser?
Initial discussion with Joanne led me to consider my options for retirement planning and hence built up confidence in the review of where my finances where going and so decided to continue with the support. Very Pleased.
Have you seen the outcome you were hoping for?
The review gave me many options and a number of things to do. During the last 12 months we have been working through them to suit my needs and all things are now set for the future.
How has Joanne Hobson helped you?
Yes, on many aspects, from simple understanding of the various pension and investment terms and the options for me, then working through to make them happen. Where my finances go, life cover, pensions, investments. Joanne was available to discuss over the phone, email and through online meetings.
What could they have done better?
None, keep it up.
Joanne's reply
Thank you for your kind review, I look forward to continuing to work with you in the future.
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
First time buyer
Have you seen the outcome you were hoping for?
Yes
How has Joanne Hobson helped you?
Mortgage and mortgage protection
Joanne's reply
Thanks for your kind review. I hope you are happy in your new home x
Review from verified client
September, 2022
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
To find a secure plan to invest some capital
Have you seen the outcome you were hoping for?
To early to say yet.
How has Joanne Hobson helped you?
Very much so.
What could they have done better?
Everything was fine
Joanne's reply
Thank you for taking the time to leave me a kind review. If there is anything you need before your annual review please get in touch.
Review from verified client
August, 2022
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
My mum has dementia & had investments in Standard Life. Mum had gone into a home & her house sale was also imminent, mums Financial advisor was retiring & as I am mums Power of Attorney I needed someone I could trust to support me with mums finances. Jo was my primary choice.
Have you seen the outcome you were hoping for?
The money has only just been invested & is a long term thing so it's probably too early to answer this questions
How has Joanne Hobson helped you?
Jo kept things simple & I like she doesn't over complicate things with financial jargon. She takes the to explain the pros & cons of everything & continually questioned I understood. Jo managed my expectations & also regularly kept in touch. She was a great support.
What could they have done better?
Nothing
Joanne's reply
Thank you for your kind review. I am glad I could help at a stressful time and give re-assurance your mums finances are taken care off.
Review from verified client
July, 2022
Overall
Advice
Service
Value
Based in Merseyside
What were the circumstances that caused you to initially look for an adviser?
I am reaching the age where I needed to ensure that my pension provisions were appropriate for my future plans. I also had a small pension that needed to be brought into a more managed service.
Have you seen the outcome you were hoping for?
Yes, I have had a full pension / financial review carried out and am happy that I am now fully understand my current position and that the measures I am taking are appropriate for my future needs.
How has Joanne Hobson helped you?
Joanne is very knowledgeable in Personal Finance and financial planning, she highlighted various tax implications of accessing pension funds before my actual retirement from work, that I was unfamiliar with. This information was extremely useful and enabled me to make more informed decisions. Joanne carried out a full financial review of my circumstances and has given me the knowledge and understanding to plan for my future from a financial perspective.
What could they have done better?
The only disappointment, which I understand to be outside of Joanne's control, was the upfront fee required to pursue a transfer of a defined benefits pension to a more flexible draw down facility.
Joanne's reply
Thanks Dave, it was a pleasure working with you. With regards to the upfront fee transferring defined benefit pensions is a very complex and specialised area which is why the fee is high compared to personal pensions. The fee is paid to a company independent to KBA who carry out the analysis to ensure the right recommendation is given. I however appreciate your comments and we will feed this back to Openwork.
Review from verified client
May, 2022
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
We needed help arranging a buy to let mortgage and insurances
Have you seen the outcome you were hoping for?
Yes absolutely
How has Joanne Hobson helped you?
Joanne helped us every step of the way, kept us informed and got us the best products to suit our needs.
What could they have done better?
Nothing
Review from verified client
March, 2022
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
My late husband & I used Joanne's expertise & advice regarding a number of financial queries - he was very impressed by her support, availability and willingness to clarify and simplify financial 'jargon' and offer sound advice. Since being widowed I have again sought Joanne's advice and find her approachable and professional.
How has Joanne Hobson helped you?
Joanne's advice was welcomed some years ago and now my circumstances have changed I wanted the support of a financial adviser I could trust.
Have you seen the outcome you were hoping for?
Early days and troubled times globally make this impossible to answer. . . however, Joanne's advice has been well considered given my age and circumstances and I trust her judgement accordingly.
What could they have done better?
There is nothing that I am unhappy about - when I have emailed Joanne, or called the office with an enquiry, she has always returned my call or message.
Review from verified client
March, 2022
Overall
Advice
Service
Value
Based in Lancashire
What were the circumstances that caused you to initially look for an adviser?
To organise my pension for retirement.
How has Joanne Hobson helped you?
Joanne explained my pension forecast for my future retirement.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No
Review from verified client
February, 2022
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Remortgage.
How has Joanne Hobson helped you?
Find the most suitable mortgage deal and arrange it.
Have you seen the outcome you were hoping for?
Yes, we have the mortgage we need.
What could they have done better?
Nothing, a great job done.
Review from verified client
January, 2022
Overall
Advice
Service
Value
Based in Cornwall
What were the circumstances that caused you to initially look for an adviser?
Buying a house and getting a mortgage and then remortgaging for a better rate.
How has Joanne Hobson helped you?
She explained everything clearly for me and helped me understand and got us the best deal possible on our mortgage.
Have you seen the outcome you were hoping for?
Definitely, I have recommended her to friends that needed financial help.
What could they have done better?
Nothing.
Review from verified client
January, 2022
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
New mortgage and extension loan. Forward planning/saving
How has Joanne Hobson helped you?
Excellent advice and support in assessing our financial needs and planning future savings options Looked at best mortgage deals and was excellent at following up and chasing up with the lenders
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
Nothing. Excellent service and advice. We have recommended Joanne to family and friends
Review from verified client
January, 2022
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Investments
How has Joanne Hobson helped you?
Advice on appropriate investments
Have you seen the outcome you were hoping for?
Not yet
Review from verified client
January, 2022
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
I was contacted by yourselves regarding a pension which I have held for years with Zurich. I have not contributed to the pension for a number of years and it was time to take a look at this and at the same time review my financial position.
How has Joanne Hobson helped you?
I received plenty of advice from Joanne regarding my Zurich pension, personal finances and how to invest savings to hopefully see a greater return.
Have you seen the outcome you were hoping for?
The pension has now been updated and transferred to Embark. I have invested savings which hopefully I will see the benefit of this over the coming months/years.
What could they have done better?
Nothing, an excellent service was received. Thank you.
Review from verified client
December, 2021
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
Pension
How has Joanne Hobson helped you?
Pension
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No
Review from verified client
December, 2021
Overall
Advice
Service
Value
Based in Nottinghamshire
What were the circumstances that caused you to initially look for an adviser?
Mortgage
How has Joanne Hobson helped you?
Mortgage advice
Have you seen the outcome you were hoping for?
Very much so, I ahve completed my purchase today today!
What could they have done better?
Nothing. Worked with Jo before and will do again she is very good indeed!
Review from verified client
December, 2021
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
New house purchase
How has Joanne Hobson helped you?
Helped with providing a range of options for the new mortgage and informing our decision with which one to proceed
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Review from verified client
November, 2021
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
need to re mortgage my home
How has Joanne Hobson helped you?
Joanne was very efficient and a pleasure to work with
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
September, 2021
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
I was reccommended Joanne @ KBA by a friend who she had also provided assistance too as I was purchasing my first home and going in totally blind so required advice.
How has Joanne Hobson helped you?
Joanne gave me in depth advice on the processes involved and helped me with putting together the relevant info and finances in order to facilitate my purchase. She advised me of the best mortgage for my situation and assisted me with obtaining my mortgage.
Have you seen the outcome you were hoping for?
I have now purhcased my property, relatively stress free too. I am incredibly grateful for this!
What could they have done better?
n/a
Review from verified client
August, 2021
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Above pension age
How has Joanne Hobson helped you?
Explained everything to me in a simple easy to understand way
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
None
Review from verified client
August, 2021
Overall
Advice
Service
Value
Based in Lancashire
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Joanne Hobson helped you?
Previously helped us find our first mortgage, as always Joanne was so helpful , really patient and explained everything to us. Nothing was a silly question and she put us at ease.
Have you seen the outcome you were hoping for?
Absolutely yes
What could they have done better?
Nothing
Review from verified client
July, 2021
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
We needed to get a mortgage to buy a property and Joanne was highly recommended to us
How has Joanne Hobson helped you?
Joanne has been amazing and helped us out so much over the last year that it's taken us to find the right house
Have you seen the outcome you were hoping for?
We really did get the outcome we hoped for as we finally got a house that we love and Joanne made sure it all went smoothly
What could they have done better?
Absolutely nothing
Review from verified client
July, 2021
Overall
Advice
Service
Value
Based in Norfolk
What were the circumstances that caused you to initially look for an adviser?
At 57 and able to access various company pensions I wasn't sure in which order to take them to make best use of their values for my future plans.
How has Joanne Hobson helped you?
Joanne looked at all my finances and the value of the pension pots and pointed out that the order in which I had first thought to use them was not actually the best option for me. One of the pensions I had was an old style pension and not very flexible.
Have you seen the outcome you were hoping for?
Yes, I have transferred my restrictive pension to a more flexible one with more options for the future, investing at a risk that suits my future plans. I have yet to finalise my life insurance, which I will do before the end of the year, however Joanne has given me options to think about .
What could they have done better?
Nothing that I can think of, have been thoroughly happy with Joanne's service.
Review from verified client
July, 2021
Overall
Advice
Service
Value
Based in Essex
What were the circumstances that caused you to initially look for an adviser?
I needed Morgage advise when buying my first property.
How has Joanne Hobson helped you?
She found the best possible Morgage for me.
Have you seen the outcome you were hoping for?
Yes, I did. More than happy with the process and the final outcome.
What could they have done better?
Genuinely Jo couldn't have done anything better. No question, she was easily contactable and answered any questions no matter how big or small around getting the morgage advise.
Joanne's reply
Hi Jimmy Thank you for your very kind review, its much appreciated. I am glad you have been happy with everything and please continue to refer me to any family/friends. Joanne
Review from verified client
May, 2021
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
My mother is in a nursing home and self-funding.
How has Joanne Hobson helped you?
Joanne went through my mother's income, savings and investments.
Have you seen the outcome you were hoping for?
Joanne has given us clarification.
Review from verified client
May, 2021
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
Pension advice, and financial review
How has Joanne Hobson helped you?
Full financial review and pensions transfer.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, very happy.
Review from verified client
February, 2021
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
We sought advice with getting a Buy to Let mortgage on our current property and a mortgage for our new home.
How has Joanne Hobson helped you?
Joanne gave us clear advice on the options available to us. We had several changes of circumstances during 2020 and her advice was invaluable. We were able to successfully apply for a Buy to Let mortgage and a mortgage on our new home. She also assisted us with getting Life Insurance to better suit our needs.
Have you seen the outcome you were hoping for?
We achieved more than we could have hoped and it’s not something we could have confidently done without Joanne’s help.
Review from verified client
February, 2021
Overall
Advice
Service
Value
Based in West Yorkshire
What were the circumstances that caused you to initially look for an adviser?
I needed help to make sure my money was working well for me.
How has Joanne Hobson helped you?
Discussed my needs and future plans and listened to what I wanted to achieve.
Have you seen the outcome you were hoping for?
It is still early days, but I am very optimistic.
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in Lancashire
What were the circumstances that caused you to initially look for an adviser?
We were up on our Morgage years and wanted to take some money out of the house
How has Joanne Hobson helped you?
She did our re Morgage and updated our life insurance
Have you seen the outcome you were hoping for?
Yea
What could they have done better?
Nothing Joanne is fab and I will only deal with her
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
Mortgage renewal, review of insurance and pension plans.
How has Joanne Hobson helped you?
Joanne helped us to source options and advised us which plans were best for us.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
To be honest, everything Joanne did for us was excellent. She communicates very clearly and makes sure all the detail is fully understood. She makes no assumptions and is happy to explain even the smallest of things in simple terms (for those of us who are not familiar with all the terminologies and systems).
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Moving house
How has Joanne Hobson helped you?
Joanne found us a new mortgage at a very competitive rate and helped us find the right product for life and critical illness cover.
Have you seen the outcome you were hoping for?
Yes absolutely.
What could they have done better?
Nothing! The whole process was straightforward. Joanne maintained excellent communication throughout and it all felt very easy!
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Buying a property
How has Joanne Hobson helped you?
Help with arranging a Mortgage
Have you seen the outcome you were hoping for?
Yes... I have been consistently impressed with KBA Financial, particularly Joanne Hobson, her style, attention to detail, communication skills are second to none., even through these difficult times Joanne's efforts have produced results. she is a star.
What could they have done better?
Nothing
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Bedfordshire
What were the circumstances that caused you to initially look for an adviser?
I was having difficulty finding an advisor who could assist me in mortgages relating to my home and various investments. Joanne assisted me on a very professional way and always endeavoured to find the best solutions
How has Joanne Hobson helped you?
Pleases see above
Have you seen the outcome you were hoping for?
Definitely
What could they have done better?
I have no complaints, Joanne handled everything perfectly
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
We were purchasing a house
How has Joanne Hobson helped you?
She was so understanding and offered a wealth of advice and options. She was down to earth and professional. Perfect balance you need especially when buying a home.
Have you seen the outcome you were hoping for?
Yes, Joanne helped to ensure a smooth process and we are joe in our happy horn and have the cover we needed
What could they have done better?
Nothing. She’s brilliant!
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Looking for a new mortgage
How has Joanne Hobson helped you?
She found us an excellent rate of mortgage and gave brilliant advice, always on hand as different houses came and went. She particualrly helped us by advising what our maximum borrowing might be. She also advised on health and income protection policies which we took up.
Have you seen the outcome you were hoping for?
Yes
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
Pension advise
How has Joanne Hobson helped you?
Explained our options and how we could do more with our money
Have you seen the outcome you were hoping for?
Yes, better life insurance. Better pension options
What could they have done better?
Nothing she has worked very hard to assist us
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Getting a mortgage and buying our first home
How has Joanne Hobson helped you?
Find us a mortgage
Have you seen the outcome you were hoping for?
Yes. 100% Joanne was so helpful and would highly recommend
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Lancashire
What were the circumstances that caused you to initially look for an adviser?
Unable to realise my goals with my private pensions.
How has Joanne Hobson helped you?
Explained precisely and clearly which was the best path to take regarding my pension.
Have you seen the outcome you were hoping for?
Due to the covid situation I've not looked at my pension, I'm trusting in the funds and the management of them and will check it out when it's been up and running for twelve months.
What could they have done better?
I was happy with all aspects of the advise given by Joanne.
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Looking to remortgage
How has Joanne Hobson helped you?
She helped find the best loans for me
Have you seen the outcome you were hoping for?
Yes, found exactly what i was looking for
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
I needed to re mortgage by buy to let home.
How has Joanne Hobson helped you?
Joanne has worked very hard to find me the best deal
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, all worked very well with Covid, doing email or calls.
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Lancashire
What were the circumstances that caused you to initially look for an adviser?
We were looking to move house and Joanne was recommended to us.
How has Joanne Hobson helped you?
Joanne helped us find the best mortgage and insurance for our needs.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Joanne always goes above and beyond to help you and get things across the line. I would highly recommend her services to anyone
Review from verified client
November, 2020
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
For remortgage and income protection
How has Joanne Hobson helped you?
Took the hassle out of finding a best deal. Always has very good advice.
Have you seen the outcome you were hoping for?
Yes absolutely
First impression from a user who is not yet a client
November, 2020
Overall
Please provide a brief comment about your experience with Joanne
I have used Joanne's financial services for several years and am impressed by her knowledge, speed and professionalism.