Reviewed for

Insurance and Protection ( 5 )

Pensions ( 45 )

Retirement income (annuities, drawdown) ( 30 )

Auto Enrolment ( 2 )

Investments and Savings ( 26 )

Pension Transfers - Non Specialist ( 11 )

Inheritance Planning ( 10 )

Long Term Care ( 1 )

Pension Transfers - Specialist ( 7 )

Financial Planning ( 9 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 12 )

£200k - £500k ( 13 )

£100k - £200k ( 3 )

Up to £50k ( 4 )

£50k - 100k ( 5 )

Client reviews

Review from verified client

May, 2024

Overall

Advice

Service

Value

Based in Rutland

What were the circumstances that caused you to initially look for an adviser?

Nearing retirement and needed an independent review of our existing arrangements and circumstances.

How has Alasdair Walker helped you?

Alasdair and the team have taken time to understand our hopes for our move into retirement and have helped us develop a plan to help make those hopes a reality.

Have you seen the outcome you were hoping for?

Absolutely. We have a plan with an understanding of the risks and opportunities ahead. Our investments and pensions have been consolidated in a manner that reflects our risk appetite whilst allowing our aspirations to be met.

What could they have done better?

All of our dealings with Alasdair and the wider team have been first rate.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We had various Pension schemes that we wanted to consolidate and improve.

How has Alasdair Walker helped you?

The plans were all researched and a consolidated proposal was produced, which made life a lot easier for us.

Have you seen the outcome you were hoping for?

Not yet. With the state of the world market post-Covid, it's no surprise that we haven't benefitted from a stellar performance, but I have confidence that we will in the coming years.

What could they have done better?

Maybe suggested a slightly broader global scope for investments, but I am not an expert in this field so it may not have been wise prior to Covid.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I wanted to retire early and considered opting out of a company scheme.

How has Alasdair Walker helped you?

Alasdair gave both myself and my wife illustrations on the effect of opting out of a company scheme. He was thorough in the analysis and possible outcomes. Since then we have regular meetings to ensure we're on track to achieve our long term pension goals.

Have you seen the outcome you were hoping for?

It has been a turbulent time in the world, but Alasdair and his team have taken any emotion out of the investments. They are doing well despite recent global set backs.

What could they have done better?

Not sure what. He has always been pragmatic in approach.

First impression from a user who is not yet a client

December, 2023

Overall

Please provide a brief comment about your experience with Alasdair

Alasdair has been extremely helpful in navigating the transition, setting financial goals and advising on products.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Had funds that needed to be invested

How has Alasdair Walker helped you?

Talked through and explained clearly what option I had

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Alasdair's reply

Thank you for your review, Toni. It has been great to work with you so far and long may our work together continue. Kind regards Alasdair

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Early retirement

How has Alasdair Walker helped you?

Guided us very professionally through the process of pension transfer and drawdown procedures . Also financial planning futures.

Have you seen the outcome you were hoping for?

Upto present date , yes

What could they have done better?

Nothing upto present date

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Knowledgable pension advice

How has Alasdair Walker helped you?

Reassured us we were on target for retirement and guided us in relation to various pension pots which we should transfer and which to leave as is. Good return on pension investments. Helpful advice with regard to the care and later death of a parent. Guidance on wills, power of attorney etc.

Have you seen the outcome you were hoping for?

Most certainly and through a period of worldwide uncertainty in financial markets.

What could they have done better?

Very happy with the service provided. I don’t feel they could have done better. The way in which guidance is given has always put us at ease, been easy to understand and has always been delivered in a caring and friendly manner.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

A longtime personal pension in need of sorting

How has Alasdair Walker helped you?

Have been well satisfied with the service they have provided for a number of years

Have you seen the outcome you were hoping for?

Yes both myself and my wife have seen the benefits

What could they have done better?

Nothing that comes to mind

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I wanted advice on investing for my future retirement. I am not someone who is really interested in managing my own money because I prefer to spend my time in other activities but I always knew that managing money is important. I wanted professional advice.

How has Alasdair Walker helped you?

My personal needs and investment preferences were fully considered in the advice I was give. I really appreciate the annual reviews, plus I know I can contact HA&W any time if I have questions. More recently Alasdair looked at the options for taking my pension (balance of lump sum versus income) and advised me. This is vitally important; one of the most important financial decisions I have had to make. He talked me through the whole process.

Have you seen the outcome you were hoping for?

Yes, I am pleased with the results of engaging Alasdair.

What could they have done better?

Nothing. Even the coffee is great.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was looking for an adviser that would help us plan rather than try to sell us products.

How has Alasdair Walker helped you?

Immensely, he's an articulate, thoughtful planner who worked hard to see the full picture.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Long term financial planning in particular with regard to Pension

How has Alasdair Walker helped you?

Whilst I am a financial professional myself , I found it useful that Alasdair challenged me on some of my assumptions and gave me projections based around a number of different scenarios which helped me make my decision

Have you seen the outcome you were hoping for?

In short yes

What could they have done better?

Nothing

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Consolidation of various pensions

How has Alasdair Walker helped you?

Detailed and in depth assessment of .e and my needs for the future.

Have you seen the outcome you were hoping for?

Yes and no, Covid has obviously played a massive part in what has happened in the investment market. I would definitely like to have seen less losses and more growth.

What could they have done better?

Not really sure.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

My pension is invested on the stock markets via a investment company and advice was essential for my self to monitor it’s performance and any alterations or changes that having an advisor with a good experience of this

How has Alasdair Walker helped you?

With advice on all aspects of my financial planning for my retirement

Have you seen the outcome you were hoping for?

Yes my pension fund as performed above my expectations.

What could they have done better?

Nothing really, the advice I have received has helped me not only with things being looked after by my financial advisor , but with things I have to deal with outside of their influence.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was looking to retire in my early to mid 50's and needed to understand my options.Additionally my wife had some pensions to review bringing together.

How has Alasdair Walker helped you?

We met Alasdair a number of times (pre -lockdown) to discuss objectives and plans for retirement.It was a thorough discussion and explored options available to us.This included broader issues around lifestyle along with risk levels we were prepared to adopt.We received a comprehensive report from him which enabled us to make key decisions.Each meeting was a valuable use of our time and gave us confidence in our decision making.

Have you seen the outcome you were hoping for?

Yes we have.Even during the pandemic , the assessment of our risks and impact on finances has allowed us to remain confident in our current approach.

What could they have done better?

To date we have been very pleased with the overall service and responsiveness we get from Alasdair and the team.We don't have any examples for improvement.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

A significant change of career and wanting to ensure my pension would be sufficient when I retire.

How has Alasdair Walker helped you?

Explained the various options available and how to assess my appetite for risk, and in particular understood where I was coming from in terms of my ethical stance.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing that I can think of!

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

We were looking on advice with regard to our various pensions as to whether they were likely to fullfill our future expectations, and followed the recommendations of a family member who had used HAW over the past 30 plus years. He has also given us support and advice with regard to various family matters during an extremely difficult time in a both a caring and understanding way.

How has Alasdair Walker helped you?

He has given us excellent advice in a clear comprehensive and friendly manner, and guided us with regard to choices of what pensions to consolidate and we have been extremely pleased with the results.

Have you seen the outcome you were hoping for?

We have most definately seen the outcome we were hoping for and would have no hesitation in recommending him to friends and family.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

To Review my Private Pension

How has Alasdair Walker helped you?

He understood my future needs and advised accordingly

Have you seen the outcome you were hoping for?

So far on track despite the present climate we are faced with

What could they have done better?

The financial advice is sound and easy to understand, if you are not sure they explain in more detail if required, so they a good job as it's in there interest to make sure our investment is doing well.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Pension Transfer

How has Alasdair Walker helped you?

TRansferred Pension

Have you seen the outcome you were hoping for?

Yes

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

My wife and I was on the 'glide' down to retirement and was looking for an adviser to manage our several pension 'pots' accumulated over 40 years of working. We wanted to not only maximise our own income , but also provide for my wife , if I predeceased her and leave any balance remaining to my daughters , all in the most efficient way.

How has Alasdair Walker helped you?

Alasdair was able to consolidate some of our pensions into one investment draw-down 'pot'. We were also able to start taking one pension earlier than we had expected and that we were also able to treat the remaining pensions in the most efficient manner. Alasdair produced for us some forecast of anticipated outcomes for various investment strategies and this allowed us to focus on our 'wants and needs' and plan our future financial with confidence.

Have you seen the outcome you were hoping for?

We have been delighted with the outcome. All the transaction that we have undertaken have been performed very efficiently. Since we went for a more 'cautionary' investment strategy , we have be partly shielded to the volatility caused by covid.

What could they have done better?

nothing that i can think of. Alasdair has always been available either by phone or in person if we have had any questions or need a transaction actioned.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

the company openend up the pension plan at Shields so i just stayed with them

How has Alasdair Walker helped you?

very helpful

Have you seen the outcome you were hoping for?

very much so

What could they have done better?

nothing

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Retirement with funds to invest

How has Alasdair Walker helped you?

Care of investment fund, advice on future planning

Have you seen the outcome you were hoping for?

Yes

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Planning retirement

How has Alasdair Walker helped you?

Alasdair explained clearly what my wife and I could achieve with the funds available and he arranged the retirement income which we required.

Have you seen the outcome you were hoping for?

Income is as we expected although Investment has only been in place for a year so too early to comment on the long term outcome.

What could they have done better?

Nothing comes to mind. Everything was explained clearly and dealt with efficiently.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Impending retirement.

How has Alasdair Walker helped you?

He worked out what risk level I would be comfortable with, and arranged to use ISA allowances systematically among other efficiencies. He gave a clear view of how things might develop in the future.

Have you seen the outcome you were hoping for?

Until the coronavirus crash yes.

What could they have done better?

Very little I suspect. The present situation has no real precedent.

Review from verified client

May, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

We gain money through inheritance and didn’t know what to do with it for the best outcome.

How has Alasdair Walker helped you?

He gave us advice about what we could do with the money but he also gave us options. So we weren’t set on only doing one thing. He met all of our needs at the time and was extremely friendly.

Have you seen the outcome you were hoping for?

Not as yet as we have only been with them for two years. But we are getting there.

What could they have done better?

I have no comment on this as Alasdair met our needs.

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

N/A

How has Alasdair Walker helped you?

He manages my pension

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Alasdair dealt with my company pension

How has Alasdair Walker helped you?

Consolidated all my pensions

Have you seen the outcome you were hoping for?

Yes

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

I was retiring and I was told that there were options for pension, I chose my adviser on the basis of personal recommendation.

How has Alasdair Walker helped you?

after 4 meetings arranged for me to receive an enhanced retirement income for me and my wife

Have you seen the outcome you were hoping for?

yes I have, a regular monthly income and better IHT planning

What could they have done better?

to be honest I can't think of anything

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Rutland

What were the circumstances that caused you to initially look for an adviser?

Early redundancy/retirement

How has Alasdair Walker helped you?

By giving advice on transferring my pension allowing me to benefit from the new pension rules and regulations which resulted in a better quality of life.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

April, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Financial planning

How has Alasdair Walker helped you?

Advice

Have you seen the outcome you were hoping for?

Yes

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

The need to decide what to do about receiving a Lump Sum on retirement.

How has Alasdair Walker helped you?

Provision of advice on investment of Lump Sum.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Our situation is straightforward and we have received all the advice and assistance we require.

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Had to report previous provider Ashdown Law for poor performance and reported to FAC who backed my claim.

How has Alasdair Walker helped you?

Provided advice on alternatives relative to my age and funds.

Have you seen the outcome you were hoping for?

YES

What could they have done better?

Nothing

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Regular annual review

How has Alasdair Walker helped you?

Yes very considerably

Have you seen the outcome you were hoping for?

Yes as far as it went last year.

What could they have done better?

Alasdair followed our instructions having help to formulate the plans

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I have a private pension through work + I was left some money from a relative

How has Alasdair Walker helped you?

Alasdair advised me regarding my pension but also invested my lump some from my uncle to give my wife and I an income as well.

Have you seen the outcome you were hoping for?

Very much so, Alasdair has managed our money very well.

What could they have done better?

Nothing I can think of, very pleased with the way they handle things and they are always helpful when you need advice.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Needed an independent financial adviser in about 2006 to plan for the retirement I m now in.

How has Alasdair Walker helped you?

Alasdair has assisted in this after initial advise from Mr Aitkenhead

Have you seen the outcome you were hoping for?

Well yes it pulled pensionable monies together to make a significant addition to my State pension

What could they have done better?

Not much ..we are in a new situation of inheritance so he will help is to make the best out of it with security..he is already on track with this

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Alasdair Walker helped you?

Advised on short and long-term financial planning including pension and investment management.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing comes to mind

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I lost my partner suddenly 6yrs ago and needed help with how to manage the money that was left to me.

How has Alasdair Walker helped you?

I was advised on the different options I had to invest into and the different returns involved. I was then advised which way to invest due to my personal circumstances going forward as I was looking at long term investment to create an income to live on indefinitely.

Have you seen the outcome you were hoping for?

Yes the outcome has been more than sufficient for my needs.

What could they have done better?

I cannot fault him, he has always given me good advice and guidance in all financial aspects.

First impression from a user who is not yet a client

December, 2019

Overall

Please provide a brief comment about your experience with Alasdair

very good, prompt service from the Company

First impression from a user who is not yet a client

September, 2019

Overall

Please provide a brief comment about your experience with Alasdair

.

First impression from a user who is not yet a client

July, 2019

Overall

Please provide a brief comment about your experience with Alasdair

we meet with rob handford.

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was looking to set up a Private Pension.

How has Alasdair Walker helped you?

Alasdair listened to what I wanted, and gave me advise about what would best suit my needs. He listened to what I had to say and was not judgemental, and his answers to my questions were clear and presented in a way I was able to understand.

Have you seen the outcome you were hoping for?

Yes, I now have a Private pension set up.

What could they have done better?

I feel everything was explained to me very well and clearly, all the paperwork was easy to understand and I do not feel anything could have been done better than it already was.

Review from verified client

April, 2018

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

Retirement.

How has Alasdair Walker helped you?

Helped me understand what options were available to me with my pension.

Have you seen the outcome you were hoping for?

Yes and it was very favourable.

What could they have done better?

From my point of view nothing more as he helped me with what I needed

Review from verified client

March, 2018

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

My personal circumstances had changed and I needed some good quality advice.

How has Alasdair Walker helped you?

Alasdair explained their processes and also that they would only recommend a product if it were suitable, which it was.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

In my opinion Alasdair did everything correctly and to my satisfaction.

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Loss of confidence in previous advisor.

How has Alasdair Walker helped you?

Fully discussed our needs and talked us through various options. Arranged all paperwork for transfer and set up of new pension provider swiftly and was very thorough in his explanations of all elements of the scheme.

Have you seen the outcome you were hoping for?

Too early to say but confident of achieving our aims with his ongoing involvement.

What could they have done better?

Better selection of biscuits

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I had a decision to make about transferring funds out of a final salary pension scheme.

How has Alasdair Walker helped you?

Identified a route forward and clearly highlighted the risks and advantages.

Have you seen the outcome you were hoping for?

Yes. Some uncertainty on my part but Alasdair helped me understand the various dynamics to ensure a rational decision was made.

What could they have done better?

Nothing.

First impression from a user who is not yet a client

January, 2018

Overall

Please provide a brief comment about your experience with Alasdair

We had a very informative and friendly meeting with Alasdair.

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

A recent change in circumstances led me to require financial advice. I left a major Private Bank where I had worked for 31 years and simultaneously was looking for advice as to whether it was right to move my FS Bank pension. Having been a financial advisor myself I struggled to find the quality of advisor I felt was necessary to provide the impartial advice I sought. I was then introduced to Alasdair at HA&W LTD.

How has Alasdair Walker helped you?

He listened to my plans and needs for the future. He was able to offer the advice that I needed whist challenging my thinking which helped to ensure the right outcome was achieved.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing at this stage however I look forward to stress testing my financial plans over the next few years as I approach retirement.

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Having taken retirement earlier than planned I needed help with pension planning.

How has Alasdair Walker helped you?

We worked through our finances, savings, outgoings and goals and came up with a plan for combining several pension plans. He set this up for us and in doing so uncovered a benefit I was unaware of.

Have you seen the outcome you were hoping for?

Definitely. We have taken only the amount of tax free lump sum we needed (instead of all of it, as I had intended) and by combining taxable and tax-free drawdown we now have a very tax efficient income.

What could they have done better?

It would be picky to find fault in the way we were dealt with. I was not looking forward to having to appoint an advisor as I expected to be bamboozled with financial technobabble but Alasdair was very straightforward. He treated us like intelligent people and we didn't feel patronised or spoken down to. It is clear that Alasdair is working for a long-term relationship and so far that is what looks likely.

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I needed a professional that I could trust with the investiment of my assets.

How has Alasdair Walker helped you?

Alasdair went through my situation in detail and explained the pros and cons of my decisions.

Have you seen the outcome you were hoping for?

Alasdair has reorganized my portfolio, reinvested my money and I am waiting for a personal project to start so I can see the results.

What could they have done better?

Personally I cannot see any other way Alasdair could have done better. Investments are a matter of time and good luck, sometimes it does well or not depending on the financial market situation.

Review from verified client

October, 2017

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Needed advice regarding pension - poor historic pension performance Surplus income - needed investment advice.

How has Alasdair Walker helped you?

Manages pension Set up investment ISA.

Have you seen the outcome you were hoping for?

Yes.

First impression from a user who is not yet a client

February, 2017

Overall

Please provide a brief comment about your experience with Alasdair

Very good personal skills, better than others we have spoken to

Review from verified client

October, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I needed to take a tax free lump some from my pension and needed some investment advice.

How has Alasdair Walker helped you?

Alasdair managed to get the insurance company to pay out the full amount set out in my executive pension agreement. They had originally refused to pay the full amount to me. He changed all my investments in my remaining pension which has given me a very good return since.

Have you seen the outcome you were hoping for?

very much so.

What could they have done better?

nothing

Review from verified client

September, 2016

Overall

Advice

Service

Value

Based in

What were the circumstances that caused you to initially look for an adviser?

As a company we have used the company historically.

How has Alasdair Walker helped you?

Alasdair always responds quickly and is very clear with his response.

Have you seen the outcome you were hoping for?

Yes, the new pension schemes set up has been smooth and problem free.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Auto enrolment.

How has Alasdair Walker helped you?

Sourced a suitable pension company for auto enrolment.

Have you seen the outcome you were hoping for?

Smooth running of the operation.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

My late husband left me an inheritance I needed to invest.

How has Alasdair Walker helped you?

Alistair knew I needed to invest the money to be able to use the interest earned but also to leave something for my heirs.

Have you seen the outcome you were hoping for?

Yes, now being able to spend some of the income but still have money in reserve.

What could they have done better?

Alistair could do no more than he has done, I would like to thank him for his help.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

company pension scheme.

How has Alasdair Walker helped you?

moving investments and advice about recycling funds.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

nothing at present.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was looking to increase pension payments in the hope of being able to achieve an earlier retirement.

How has Alasdair Walker helped you?

Alasdair initially took the time in a "getting to know you" meeting where he was able to assess my risk profile, income and asset position and my expenditure preferences. Alasdair has the great ability to make you feel very comfortable from the minute you step into the office with with his personal and friendly approach but at the same time, perfectly balances the professional and serious nature of financial planning. The fact that he carefully explained all the options and highlighted the pros and con , he was able to guide me in to making an informed judgement as to what was best in my circumstances was probably the most important thing that he did for me. In contrast, I am sure we have all had the experience where the adviser simply doesn't know enough about YOU and so can simply reel off standard advice which just isn't always applicable to your circumstances.

Have you seen the outcome you were hoping for?

Yes , Alasdair has given excellent recommendations and the increased pension payments are in line with my expectations.

What could they have done better?

I can think of an example with the benefit of hindsight, where he maybe should have been more forceful with a suggestion he did make at the end of the first meeting - but then this is a 2 - way meeting and I should have perhaps have given it more thought at the time. It was dealt with at the next meeting anyway.

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Needed to get sound investment advise from somebody who you can trust with your finances.

How has Alasdair Walker helped you?

As usual gave an honest opinion on how to get the best out of my investments and savings.

Have you seen the outcome you were hoping for?

Only what was expected in the current economic climate.

What could they have done better?

Would not have thought so in my case

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Retirement, investment of current savings and the temporary investment of house sale proceeds during construction of a new house.

How has Alasdair Walker helped you?

Sorting out six occupational pensions from companies I had worked for, advising on the best options for retirement.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Everything went well and on a timely basis. As far as I am aware, nothing could have gone better.

Review from verified client

March, 2016

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I was considering transferring my final salary benefits.

How has Alasdair Walker helped you?

Alasdair was happy to talk round the subject without my committing to his services. He quoted a reasonable fee and outlined clearly what he would do for this. His advice was provided in a detailed but clear report. I liked the fact that whilst his report presented the pros and cons of my proposed transaction, it presented clear unambiguous advice. Because I was paying a fee he had no vested interest in whether I proceeded or not.

Have you seen the outcome you were hoping for?

Yes, I proceeded with the transfer, and he ensured that it went through smoothly with my chosen provider. I like the fact that some months down the line I have been able to contact Alasdair and he has addressed a couple of questions that have come up.

What could they have done better?

Nothing. It was a prompt, competitive and efficient service.

First impression from a user who is not yet a client

February, 2016

Overall

Please provide a brief comment about your experience with Alasdair

Prompt response followed by appropriate action

First impression from a user who is not yet a client

February, 2016

Overall

Please provide a brief comment about your experience with Alasdair

A good overview of the business well presented

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Life Insurance.

How has Alasdair Walker helped you?

provided everything i needed and bent over backwards to help me!.

Have you seen the outcome you were hoping for?

yes.

What could they have done better?

nothing

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in Durham

What were the circumstances that caused you to initially look for an adviser?

We have worked with Alasdair's company for some years.

How has Alasdair Walker helped you?

He made an excellent presentation to my employees on a new pension scheme we are transferring into. He was universally praised as clear, honest, persuasive and spoke to people in language that they fully understood.

Have you seen the outcome you were hoping for?

One employee who was very much against pensions as a concept certainly softened his attitude and may join the scheme. All others confirmed that they were happy with the scheme.

What could they have done better?

It was honestly as good as it could have been. First class

Review from verified client

August, 2015

Overall

Service

Advice

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

Hunter Aikenhead managed the company pension and because we were satisfied with the service from Alisdair, we thought he was the man we could trust and rely on to manage our affairs.

How has Alasdair Walker helped you?

Explanations of details of drawdown systems were made understood from Alistdair which guided us to our decision to continue with the remainder of our invested funds.

Have you seen the outcome you were hoping for?

Yes, we feel reassured about the safety of and income derived from my pension.

What could they have done better?

We would not know as we are very satisfied to date with the advice given.

Review from verified client

August, 2015

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

handled works pension. inherited some money.

How has Alasdair Walker helped you?

advised where best to invest.

Have you seen the outcome you were hoping for?

retired taking a income happy with advice given.

What could they have done better?

at the moment i have nothing to gripe about

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

As Treasurer of a medium-sized charity I was aware that the Trustee Board had a duty of care to make prudent decisions regarding the investment of the charity's reserves. The Trustee Board lacked the knowledge and skills to undertake this task, so we appointed Alasdair to work with us.

How has Alasdair Walker helped you?

As an animal welfare charity, our Trustees had strong views on finding ethical investments for the charity's reserves. Alasdair worked with us to identify and define our investment profile within the context of our Strategic Plan. He was really excellent at breaking through the "jargon" and explaining investment issues and products in a clear manner that was easy to understand, even for those Trustees without a background in finance or investment.

Have you seen the outcome you were hoping for?

Following Alasdair's advise, our investment portfolio matches our ethical requirements whilst providing us with the financial returns we were hoping for. We have experienced both a good income stream from the investments and also a healthy growth in the underlying value of our portfolio. We receive regular, clearly-worded reports on investment performance and Alasdair is always available to respond to queries and provide advice. He is always polite, professional and extremely pleasant in his approach and the Trustee Board have a high level of confidence in him and in the advice that he gives. We feel the charity is in very capable hands.

What could they have done better?

I cannot think of anything to include here as everything has been excellent!

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Essex

How has Alasdair Walker helped you?

Alasdair is very well organised, very knowledgeable and very personable. He maintains a good working relationship whilst also engaging with personal detail. He is both responsive and pro-active in the financial relationship and is welcoming of queries. He explains clearly and in depth and takes pride in delivering a quality service. His written reports are excellent and always follow directly from our meetings.

What could they have done better?

Alasdair seems to have a clear direction for himself professionally which has been apparent in the way that his practice has developed in the time that I have known him. He is a well-rounded practitioner who would appear to be able to reflect on his approach and make his own adjustments when and if necessary.

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in Leicestershire

How has Alasdair Walker helped you?

I needed to set up life insurance. Alasdair was quick to reply to any queries I had and produced a good set of quotes outlining the pros and cons to each. He helped me make the best decision to get the best deal.

What could they have done better?

N/A

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Leicestershire

How has Alasdair Walker helped you?

Alasdair gave me very clear and objective advise and took time to explain the various options available to me. He was patient with my questions and has been extremely prompt in replying to emails and calls and with all correspondence.

Review from verified client

January, 2015

Overall

Advice

Service

Value

Based in Leicestershire

How has Alasdair Walker helped you?

Happy with the information and advice presented in the report.

What could they have done better?

Nothing that I am aware of.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in Leicestershire

How has Alasdair Walker helped you?

Alastair listened to the advice I wanted to receive and produced several different scenarios for my financial planning. These were produced quickly. He was very pleasant and transparent about his services and did home visits, which I very much appreciated.

What could they have done better?

Can't think of anything.

Review from verified client

November, 2014

Overall

Advice

Service