Reviewed for

Insurance and Protection ( 7 )

Mortgages ( 19 )

Pensions ( 14 )

Equity Release ( 3 )

Retirement income (annuities, drawdown) ( 1 )

Investments and Savings ( 18 )

Reviewers' assets

£200k - £500k ( 4 )

£50k - 100k ( 2 )

Up to £50k ( 18 )

Client reviews

Review from verified client

August, 2016

Overall

Advice

Service

Value

Based in East Lothian

What were the circumstances that caused you to initially look for an adviser?

Retirement and looking to add to my income.

How has John Miller helped you?

Guided my wife and myself through financial fields at ease.

Have you seen the outcome you were hoping for?

Yes we are almost 2/3 rds complete from the original plan as we wait for some other monies to arrive from our different sources that were not making any money.

What could they have done better?

Nothing ,any time I needed his help he obliged

Review from verified client

June, 2016

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

I was looking to obtain buy to let mortgage.

How has John Miller helped you?

John initially visited me at home and discussed various options with me, from that point we were regularly in touch regarding my application and subsequent mortgage offer.

Have you seen the outcome you were hoping for?

Yes, I got my mortgage offer and went ahead to purchase a property.

What could they have done better?

John's advice and attitude was top notch and I would not hesitate to recommend him to anyone.

Review from verified client

January, 2016

Overall

Advice

Service

Value

Based in East Lothian

What were the circumstances that caused you to initially look for an adviser?

We were looking for a remortgage.

How has John Miller helped you?

John was amazing we are in quite a unique position and so it is awkward getting a mortgage and John helped us find the right lender at a good rate, he kept us upto date throughout the process and it was very painless!.

Have you seen the outcome you were hoping for?

It is exactly what we wanted.

What could they have done better?

To be honest the only criticism I could have is that it took a while to get the lending in place but that was more the banks and John was very good at keeping on top of them to keep it moving.

First impression from a user who is not yet a client

November, 2015

Overall

Please provide a brief comment about your experience with John

Confusing at the meeting. Promised to supply further information and never heard from him again.

Review from verified client

October, 2015

Overall

Advice

Service

Value

Based in East Lothian

What were the circumstances that caused you to initially look for an adviser?

Required a mortgage.

How has John Miller helped you?

Obtaining a mortgage.

Have you seen the outcome you were hoping for?

Yes, I have an approved mortgage offer.

What could they have done better?

John was helpful and kept me updated with progress. The mortgage he found for me was a good deal with no upfront frees and a cash back offer.

Review from verified client

October, 2015

Overall

Advice

Service

Value

Based in Aberdeenshire

What were the circumstances that caused you to initially look for an adviser?

John Miller has advised my brother and I for some years now,both on Investment and Mortgage matters.During that time we have both been very happy with the service received.

How has John Miller helped you?

Change from Interest only to a repayment mortgage.

Have you seen the outcome you were hoping for?

Outcome was first class.

What could they have done better?

No problem with the service offered

First impression from a user who is not yet a client

September, 2015

Overall

Please provide a brief comment about your experience with John

Outline of available finance as preliminary advice.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in Midlothian

What were the circumstances that caused you to initially look for an adviser?

Looking mortgage for new property.

How has John Miller helped you?

John took care from searching the best deals to fill in the relevant paperwork and contacting lenders and solicitor to move things forward.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. He went the extra mile in several occasions to support us with the lenders and solicitors even when he was off on holidays. We found John through google and although we were not sure if he would be the right choice he proved himself very quickly. He did fantastic job and had the right answers every time we needed him.

Review from verified client

September, 2015

Overall

Advice

Service

Value

Based in East Lothian

What were the circumstances that caused you to initially look for an adviser?

I needed advice on and guidance to secure the best mortgage deal.

How has John Miller helped you?

He looked for mortgage deals and showed the lender that I met all the requirements on my behalf. He also liaised with my assurance companies to see what policies I already had to establish which ones I still needed to take out. He also helped me find buildings insurance and took out a policy on my behalf.

Have you seen the outcome you were hoping for?

Yes, I have secured a mortgage and moved in.

What could they have done better?

No the service was great and he was very professional, with the 'can do' attitude that got me where I am now, and polite

First impression from a user who is not yet a client

August, 2015

Overall

Please provide a brief comment about your experience with John

John has been knowledgeable and helpful so far in trying to match me to a mortgage. We are still working together to find the right mortgage.

Review from verified client

July, 2015

Overall

Advice

Service

Value

Based in Northumberland

What were the circumstances that caused you to initially look for an adviser?

Needed advice on mortgage.

How has John Miller helped you?

Very professional in his job and showed me all options available to me and I got the product that sorted me .

Have you seen the outcome you were hoping for?

I have got all the out come I needed very happy with johns service.

What could they have done better?

Nothing he could of done to make it easy the pressure was taking right out of all thing

First impression from a user who is not yet a client

June, 2015

Overall

Please provide a brief comment about your experience with John

I have not been contacted

First impression from a user who is not yet a client

March, 2015

Overall

Please provide a brief comment about your experience with John

Review from verified client

February, 2015

Overall

Advice

Service

Value

Based in East Lothian

How has John Miller helped you?

As a first time buyer, I found mortgages and house-buying a bit of a minefield - with a lot of people along the way who just assume you 'know it works'. John was incredibly helpful in giving me all the information I needed, in order to be kept informed and make the right decisions along the way. This was right from having an offer in principal to completion. John was always friendly and prompt in communicating, and highlighted any potential risks along the way. Needless to say, he was successful in finding me a good mortgage I was happy with, and I'm now in my first house. His services were more than worth the money for the amount of work put in - and it would have tested my sanity to do it without his assistance!

What could they have done better?

Can't think of anything.

First impression from a user who is not yet a client

January, 2015

Overall

Please provide a brief comment about your experience with John

An excellent experience: informative and clear. Highly recommended.

First impression from a user who is not yet a client

January, 2015

Overall

Please provide a brief comment about your experience with John

Email received but fee advised...bit too impersonal for me but no issues either.

Review from verified client

December, 2014

Overall

Advice

Service

Value

Based in East Lothian

How has John Miller helped you?

Excellent service and good value advise as I have to transfer Share Pension.another pension plan.

First impression from a user who is not yet a client

October, 2014

Overall

Please provide a brief comment about your experience with John

First rate

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Cheshire

How has John Miller helped you?

John is extremely collaborative, helpful and gives us the information we need when we need it. Once we have decided on a product he handles everything efficiently.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Kent

How has John Miller helped you?

John Miller identified the most appropriate pension scheme on my behalf. Over the last decade he has reviewed my schemes and amalgamated them to ensure a pension policy met my requirements. In addition to the pension scheme, John arranged the best mortgage provider for the purchase of my first and second house.

What could they have done better?

Whilst I am prepared to offer constructive criticism, on this occasion I am totally happy with the service provided.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in East Lothian

How has John Miller helped you?

This is the first time I have had a Financial Advisor so I am new to it and would highly recommend John Miller for his hands on approach and ability to recognise just exactly what is required to support my needs best. He is easily contactable and does what he says he will do . I don't have to chase him. He takes the jargon out of the sometimes difficult to understand reading and simplify's it.

What could they have done better?

There is nothing I can think of because he has ticked my boxes but if I was to be picky I would say he could be a little sharper on arriving on time for the scheduled appointment. I am not saying he is very very late but as a person who sticks to time scales he may be up to ten minutes late. As I say not a big deal when everything else works so well.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in East Lothian

How has John Miller helped you?

Over many years John has offered a good service always with a very professional manner he spends time looking at various options to give the client peace of mind that the decisions taken are the right ones. On numerous occasions he has made me aware of opportunities to capitalise on my investments and changes to regulations. John is very accommodating to discuss your personal requirements at any time and place of your choice and will always make contact if he is running late from a previous appointment.

What could they have done better?

Personally i would appreciate more reviews from my pension investments nearer retirement making sure the policy gives the best return when the day arrives.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Midlothian

How has John Miller helped you?

John has been my IFA since 2000 and provides a very professional and personal service. He is very knowledgeable, responsive and supplies advice that is clear and easy to comprehend. John is quick to react to your needs and I would recommend him to others.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Midlothian

How has John Miller helped you?

John is an easy to speak to and contact. When it comes to Finance, John explains it all clearly and in a way I understand what he is advising. John has provided me with various financial advise and his knowledge on what he is discussing is excellent.

What could they have done better?

Nothing.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in West Lothian

How has John Miller helped you?

Aswell as being really easy to talk to John is very clear with any information required and is very quick with responding to any queries. John was a massive help with getting us a new mortgage and can't thank him enough.

What could they have done better?

I wouldn't say that John needs to improve in any area, already a really good service.

Review from verified client

October, 2014

Overall

Advice

Service

Value

Based in Roxburghshire

How has John Miller helped you?

John responds quickly to requests , keeps us up to date with any new shares that we could be interested in.He knows how much risk we are willing to take and changes investment s accordingly. John is easy to talk to and quite willing to give us a visit at home to deliver forms for signature.Recently he was very helpful to me in getting my mothers will drawn up and legal.

What could they have done better?

At this point in time I csnnot think of anything that john could do better but im sure he would be willing to listen to any suggestions I may have in the future.

First impression from a user who is not yet a client

September, 2014

Overall

Please provide a brief comment about your experience with John

John has been helpful and generally prompt but having given precise details, about my specific situation I feel the time has been lengthier than I wished to explore all options. So far I have found little else out that I would not have found out by check

First impression from a user who is not yet a client

August, 2014

Overall

Please provide a brief comment about your experience with John

Quick to respond to all our questions and provided a good service.

First impression from a user who is not yet a client

June, 2014

Overall

Please provide a brief comment about your experience with John

I asked John a fairly defined question and he responded very favourably. We haven't discussed fees yet but as the question involved company pensions and he has already given an answer theres no fees. That's not to say I might (probably will need further

First impression from a user who is not yet a client

June, 2014

Overall

Please provide a brief comment about your experience with John

John reverted very quickly to my enquiry and was very helpful, giving clear advice.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Aberdeenshire

How has John Miller helped you?

John was an excellent adviser and I would recommend him to anyone.

Review from verified client

May, 2014

Overall

Advice

Service

Value

Based in Stirlingshire

How has John Miller helped you?

We feel that he listens carefully then applies our situation to available investment

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in East Lothian

How has John Miller helped you?

He comes back to me quickly and is on call during the day and in the evenings. He compares prices/quotes and I am always sure that what he advises me to go for is the best option for me due to the comparisons he shows me. I trust him completely because of the full, efficient service he offers,

What could they have done better?

Nothing - always happy with the quick service.

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in East Lothian

How has John Miller helped you?

John is an expert in, what is for me, a very complex area. I am fully confident that he is looking after my financial affairs to the highest standard and steering and advising me in fields with which I am not familiar with. Above all I have 100% trust in him.

What could they have done better?

None

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in East Lothian

How has John Miller helped you?

John offers very good solutions to what seems to be very difficult financial restraints. As he is independent he can offer the best solutions from a number of sources and not just selling one product. He always listens to what you need and comes back with several options whether it is mortgages or insurance and looks for the best value for money.

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in East Lothian

How has John Miller helped you?

Always there to answer a question. Always easy to contact - no time delays in him getting back to me. If he didn't know the answer right away would check it out and come back promptly.

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Clackmannanshire

How has John Miller helped you?

He always has good more than adequate info.as appropriate. Acts quickly with any contact/request. Ticks all the boxes I need for my small financial situation.

What could they have done better?

He is just as I need. Again, I mention I have a meagre portfolio!

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Midlothian

How has John Miller helped you?

Timely advice on new financial products as they appear on the market. Recommends suitable financial products to meet my personal needs.

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in East Lothian

How has John Miller helped you?

John helped us out with our morgage, got great advice and worked very hard to find us the right mortgage. He also gave excellent advice on insurances. We could not have got our mortahe without him.

What could they have done better?

Cannot fault any of the services we received

Review from verified client

April, 2014

Overall

Advice

Service

Value

Based in Midlothian

How has John Miller helped you?

John looks after all of my Mortgage, Pension and Insurances. He has a clear understanding of my requirements and has worked tirelessly to ensure best solution. I find John very informative without every feeling patronised and is extremely informative with his products, I also find him very honest and always explains in detail the products. Having been made unemployed twice over the last 5 fives it has been with John's friendly and helpful nature that has help me through these difficult times.

What could they have done better?

Nothing

First impression from a user who is not yet a client

March, 2014

Overall

Please provide a brief comment about your experience with John