Paul Crossan

What were the circumstances that caused you to initially look for an adviser?

Transfer of existing pensions into one SIPP

How has Paul Crossan helped you?

Advice on amalgamation of four private pensions and consolidation of our ISAs.

Have you seen the outcome you were hoping for?

Generally yes. General financial circumstances have had some adverse effect on performance over the recent years.

What could they have done better?

No.

What were the circumstances that caused you to initially look for an adviser?

No time and lack of expertise

How has Paul Crossan helped you?

Help me to plan and choose best options to fulfil the plan.

Have you seen the outcome you were hoping for?

Some of it but it will take time.

What could they have done better?

For me it was all fine.

What were the circumstances that caused you to initially look for an adviser?

Transfer of funds between providers and subsequent overview of whole portfolio

How has Paul Crossan helped you?

Suggested rebalancing whole portfolio

Have you seen the outcome you were hoping for?

Too soon to judge

What could they have done better?

Not sure

What were the circumstances that caused you to initially look for an adviser?

I wished to release my HL management of my family's portfolio and add by gifting for IHT purposes.

How has Paul Crossan helped you?

By confirming my proposals for the future.

Have you seen the outcome you were hoping for?

Not yet in fund performance terms.

What could they have done better?

Nothing - first class.

What were the circumstances that caused you to initially look for an adviser?

I have dealt with HL for 20? years and at age 75years wish to relinquish the management of a portion of the HL funds in the names of my daughter Sandie and her husband, Justin Bennett. Also, my wife wished to 'gift' monies to our daughter as part of IHT planning.

How has Paul Crossan helped you?

By confirming that our proposals were suitable for purpose and providing clarity of the best fund management route to achieve our objectives.

Have you seen the outcome you were hoping for?

Obviously not yet in fund performance terms having accepted the £1495 fee but as I have had a long experience of the Co. I would expect an acceptable outcome albeit, having taken long term investment decisions, I am unlikely to be here to see it.

What could they have done better?

Personally nothing. The following comments relate to the 'grouped' questions earlier in this survey which do not allow one to provide a detailed answer. I was advised of the Advisor Fees - no problem. I did not compare any of your competitor's charges - I chose not to do so. I am unable to state that the Charges outweigh the benefits of the decisions made - I can only hope that will be the case.