Reviewed for

Insurance and Protection ( 1 )

Mortgages ( 2 )

Pensions ( 14 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 9 )

Investments and Savings ( 10 )

Pension Transfers - Non Specialist ( 2 )

Inheritance Planning ( 3 )

Long Term Care ( 2 )

Pension Transfers - Specialist ( 4 )

Financial Planning ( 2 )

Financial Mentoring ( 1 )

Reviewers' assets

£500k+ ( 2 )

£200k - £500k ( 2 )

£100k - £200k ( 2 )

£50k - 100k ( 2 )

Up to £50k ( 1 )

Client reviews

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

We had a total fire and needed expert advice with dealing with SIPP Pension issue

How has Laura Evans helped you?

Yes Laura really helped with the the complex situation

Have you seen the outcome you were hoping for?

Yes laura was very professional throughout

Laura's reply

Thanks for the lovely review Chris, the kind feedback is much appreciated.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Having been highly recommended by others, my wife and I originally contacted Prosser Knowles six years ago in order to receive general long term financial planning advice, initially around savings and pension investment.

How has Laura Evans helped you?

We were introduced to Laura Evans, a fully qualified financial planning consultant, who was very professional and knowledgeable in providing us with excellent impartial advice. Laura meticulously detailed and explained the various opportunities; benefits and associated risk profiles with each of the various investment options available to us, which were tailored to meet our needs and requirements. Whilst at no time did we feel under any pressure to proceed, we chose to invest in options which we felt fully met our needs and requirements. We receive regular reports and updates highlighting progress with each of our investments. We also have an annual face to face review with Laura to consider and make minor adjustments to each of our portfolio’s, where necessary, to optimise and be as tax efficient as possible in order to maximise our returns.

Have you seen the outcome you were hoping for?

I am pleased to say that the outcomes have been excellent and, overall, have exceeded initial expectations.

What could they have done better?

I do not conbsider that anything could have been done any better.

Laura's reply

Thank you both for the lovely feedback, its much appreciated. Laura

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Financial advice regarding inheritance and assistance in setting up Trust funds, setting up a pension on behalf of our daughter and access to current trust and retirement income.

How has Laura Evans helped you?

Laura has provided valuable assistance in advice and help in setting up trusts/bonds and pension for myself and family. She has provided a first class one to one client focused service with personal and customised help with our finances.

Have you seen the outcome you were hoping for?

We are happy with the outcome of our investments and pensions and the access we can easily gain to the provided services. We have also been informed that ongoing help and advice is always available for any future queries.

What could they have done better?

Everything went very well. Laura was the third person we met from Prosser Knowles and it may have sped up the process if we had met her from the start but this may be due to personnel reasons within the firm.

Laura's reply

Thanks so much for the kind review Sue, have a lovely Christmas.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

I wanted to transfer my defined benefit scheme pension into a personal pension.

How has Laura Evans helped you?

Laura facilitated the transfer by advising me of the benifits and disadvantages and then liasised with the new provider during the transfer process, which was seemless and successful.

Have you seen the outcome you were hoping for?

Initially yes, the outcome did meet my requirements. Due to external forces the fund has not performed in line with desired expectations.

What could they have done better?

Nothing, the transfer took place at absolutely the right time for the type of investment, which if left unchangedwould have dropped in value considerably.

Laura's reply

Hi Debbie, I really appreciate you taking the time to provide a review. Thank you.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Money to invest

How has Laura Evans helped you?

With good, sensible advice

Have you seen the outcome you were hoping for?

Things have been slow but that is the market

What could they have done better?

Nothing

Laura's reply

Thank you for your kind review Anne

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I had taken early retirement from my employment and required advice on how to go forward with my personal pension plans

How has Laura Evans helped you?

She helped consolidate my plans until state pension age

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I don't think they could have done any better

Laura's reply

Thanks Carol, have a lovely Christmas.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Employer

How has Laura Evans helped you?

Pension/Savings

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Zero

Laura's reply

Thanks for the lovely review Paul,

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

For the best advice on money matters

How has Laura Evans helped you?

With pensions and investment

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Laura's reply

Thanks Helen

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Advice around our savings and investment plans.?

How has Laura Evans helped you?

Determined whether it was better to borrow additional money towards home improvements or cash in our savings at the current time.

Have you seen the outcome you were hoping for?

Gave really helpful and practical advice.

Laura's reply

Thanks Mark

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I first reached out to Laura when I came of age to receive my trust fund and wanted information and guidance on how to invest it responsibly.

How has Laura Evans helped you?

Laura has been my Financial Advisor for the past 6 years and has always provided clear and informative guidance. I first reached out to Prosser Knowles Associates when I came of age to receive my trust fund. I felt a little overwhelmed with such a significant circumstance and I worried about what my options were, with Laura’s help I instantly felt relaxed and certain my finances were being taken seriously. I can easily contact Laura and get my questions answered quickly. She will happily arrange an appointment at a time to suit me that works around my busy life style. Laura is very approachable and I can talk openly about my finances with no judgment. I would recommend strongly to anyone.

Have you seen the outcome you were hoping for?

Absolutely.

Laura's reply

Thank you Olivia for such lovely feedback.

First impression from a user who is not yet a client

May, 2023

Overall

Please provide a brief comment about your experience with Laura

Went out of her way to give me information on options I could be interested in using to help complete around financial options using my mothers trust. Thank you

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

I am approaching retirement and had 5 different employees pensions I needed reviewing, with a view to merging them and/or drawing down on some.

How has Laura Evans helped you?

Initially she provided me with a few options to peruse which was a free consultation with no strings.

Have you seen the outcome you were hoping for?

After a while, I decided to merge all the pensions available and draw down a lump sum

What could they have done better?

I don’t think she could have done anymore, time will tell

Laura's reply

Thank you for the review Martin, I look forward to working together in future.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

I needed advice on pension plans.

How has Laura Evans helped you?

Laura has looked at my options & explained how each option would work for me.

Have you seen the outcome you were hoping for?

Yes, Laura has been invaluable. I am very happy with the outcome.

What could they have done better?

I can’t fault the service provided for me, it’s very rare to get such good service.

Laura's reply

Thanks so much for the lovely feedback Julie.

First impression from a user who is not yet a client

November, 2021

Overall

Please provide a brief comment about your experience with Laura

I found my discussion with Laura regarding my pension very helpful and informative. She discussed the issues with me in a very easy to understand way.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

We contacted Laura initially to talk about changes to our pension schemes. We also needed advice about our savings

How has Laura Evans helped you?

Laura explained the pension options that were open to us, in plain English. She also advised us on how we might get a better tax free return on our savings.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No comment to make here

Laura's reply

Thank you Elaine.

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with Laura

Laura is very knowledgeable about the products available to clients and is honest.

Laura's reply

Thanks Alison!

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

I was coming up to retirement and took redundancy prior to this taking place. I needed some advice on how to handle the redundancy monies plus adding redundancy payment to my already existing pension monies

How has Laura Evans helped you?

She explained the options clearly and advised on options I should think about

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I can think of at the moment

Laura's reply

Thanks Maureen.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Primarily for advice on pensions planning; investments and savings.

How has Laura Evans helped you?

Laura has provided very friendly; helpful and effective professional financial advice, which she has pro-actively continuously reviewed over the last three years or so to ensure that the nature; type and risk level of pensions and investments made fully met our expectations.

Have you seen the outcome you were hoping for?

To date, the outcome realised on pensions provision, in particular, has surpassed expectations.

What could they have done better?

At this time, we are unable to see what Laura could have done better.

Laura's reply

Thank you both its been a pleasure working with you, catch up soon.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Pension advise and my future plans

How has Laura Evans helped you?

Laura looked at my current pension and ways it could work for me after being made redundant after 32 years at the age of 58.

Have you seen the outcome you were hoping for?

The outcome was well beyond my expectations .Laura was so good in explaining the options and long term plans.

What could they have done better?

Absolutely nothing in my opinion.she was excellent in every aspect.

Laura's reply

Thank you for such lovely feedback Paul!

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Financial settlement from a divorce which included a pension transfer

How has Laura Evans helped you?

Laura explained the options available to me and went through the process thoroughly, ensuring I was happy at each stage of the process

Have you seen the outcome you were hoping for?

Yes so far

What could they have done better?

Nothing

Laura's reply

Thanks Sarah!

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

Merging several workplace pensions pre retirement.

How has Laura Evans helped you?

Advice on pension options and draw down potential.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Laura's reply

Thanks for the lovely review Colin.