Reviewed for

Insurance and Protection ( 4 )

Mortgages ( 1 )

Pensions ( 43 )

Retirement income (annuities, drawdown) ( 22 )

Auto Enrolment ( 1 )

Investments and Savings ( 31 )

Pension Transfers - Non Specialist ( 11 )

Inheritance Planning ( 16 )

Long Term Care ( 4 )

Pension Transfers - Specialist ( 8 )

Financial Planning ( 15 )

Reviewers' assets

£500k+ ( 12 )

£200k - £500k ( 7 )

£100k - £200k ( 3 )

( 1 )

Client reviews

First impression from a user who is not yet a client

February, 2024

Overall

Please provide a brief comment about your experience with Susie

I am fortunate to have Ms Laws as my Advisor to all of my Finances, It is vital to be able to trust her knowledge & Experience and with this it gives me complete reassurance . Fiduciawealth are a reputable Organisation

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

Have you seen the outcome you were hoping for?

Yes apart from circumstances beyond control (COVID + World conditions)

How has Susie Laws helped you?

Calm considered approach and delivery of advise and market trends

What could they have done better?

Nothing comes to mind

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

To receive professional advise on both our savings and the looking after of my mothers finance

Have you seen the outcome you were hoping for?

YES DEFINATELY

How has Susie Laws helped you?

She has helped with her clear explanations and advise.

What could they have done better?

Can't think of anything to be honest

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

The company Susie works with were recommended by our accountant.

Have you seen the outcome you were hoping for?

Yes.

How has Susie Laws helped you?

We better understand how to plan and manage for our financial future. We have gained a lot of insight into a subject that felt to be very complicated.

What could they have done better?

Nothing.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

My late husband stated dealing with Susie’s associate. Susie took over as my Financial Adviser.

Have you seen the outcome you were hoping for?

Yes

How has Susie Laws helped you?

She has been amazing. Very approachable and always available.

What could they have done better?

I miss our annual face to face meetings. But I am happy with zoom.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Decades ago for advice on companies to invest lump sums with

Have you seen the outcome you were hoping for?

No, in that the growth is not that forecast

How has Susie Laws helped you?

With annual drawdowns and fixed bond investments.

What could they have done better?

No certain

Review from verified client

September, 2023

Overall

Service

Advice

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement and needed advice on Pensions, Investments & Savings

Have you seen the outcome you were hoping for?

Not quite but I understand this is mainly due to the global financial markets situation

How has Susie Laws helped you?

Susie has helped by explaining the trend of the financial markets, which in turn has made me less anxious about my investments

What could they have done better?

Possibly investing in other different companies. ** (This will be looked at and discussed at my next yearly meeting with Susie)

First impression from a user who is not yet a client

September, 2023

Overall

Please provide a brief comment about your experience with Susie

Susie gave me all the verbal advice I needed to help me with my latest mediation meeting! Thank you soo much!

First impression from a user who is not yet a client

September, 2023

Overall

Please provide a brief comment about your experience with Susie

Friendly and knowledgeable. I felt comfortable.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

advice on retirement

Have you seen the outcome you were hoping for?

yesShe has constantly monit

How has Susie Laws helped you?

Susie has monitored my investments over years, constantly keeping me informed f developments

What could they have done better?

None

First impression from a user who is not yet a client

July, 2023

Overall

Please provide a brief comment about your experience with Susie

Susie a provided a helpful free initial meeting. We spent about 25-30 minutes going through my pension information, allowing me to assess what steps, if any, I should take going forward.

First impression from a user who is not yet a client

June, 2023

Overall

Please provide a brief comment about your experience with Susie

Susie was very knowledgable and explained how she thought she could help me, without being pushy or demanding. Suzie was sympathetic to my situation having just lost my father, and understood I needed guidance and reassurance going forward. I sensed she is a really genuine, honest person, who was looking to support me going forward with my inheritance.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

I have had a financial advisor for more than 40 years but cannot remember why my husband decided we needed one.

Have you seen the outcome you were hoping for?

Yes. It has been very helpful to have somebody to discuss financial matters with especially since my husband died.

How has Susie Laws helped you?

Susie has always been at the end of a phone. She helped me obtain a temporary mortgage when I moved but hadn't sold my existing property. She provided advice on the options open to me when I received inheritance from my mother's death.

What could they have done better?

I have been very satisfied with Susie and don't know what she could have done better.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Retirement and pension planning

Have you seen the outcome you were hoping for?

In general yes but recent times have volatile due to external issues

How has Susie Laws helped you?

Yes

What could they have done better?

Everyone hopes for better returns on investments but based on realities I believe the actual results are reasonable

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

The firm has advised me for many years

Have you seen the outcome you were hoping for?

Yes

How has Susie Laws helped you?

Kept me up to date with changing market conditions

What could they have done better?

Possibly but unlikely

First impression from a user who is not yet a client

April, 2023

Overall

Please provide a brief comment about your experience with Susie

Ms Lawa is dealing with my personal Portfolio As Director & Chartered Financial Planner, Professional, knowledgable, in her field of expertise.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I was with another firm which transferred its business to Fiducia. My initial Fiducia advisor retire and Susie was assigned.

Have you seen the outcome you were hoping for?

Not currently investment performance has been poor during these turbulent markets

How has Susie Laws helped you?

Provided context. Given some thoughts on IHT.

What could they have done better?

Not much. I am not a demanding client

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

funds

Have you seen the outcome you were hoping for?

yes

How has Susie Laws helped you?

prepared to talk very widely around my circumstances

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

To receive peace of mind with both work/private pensions

Have you seen the outcome you were hoping for?

The advise has been excellent

How has Susie Laws helped you?

Susie has helped with much advise and professional actions

What could they have done better?

Very difficult to think of anything to be honest

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

The need to know how best to handle my pension with a regular pay out to supplement the government pension.

Have you seen the outcome you were hoping for?

Yes. Ticking over nicely

How has Susie Laws helped you?

Susie's advice has always been easy to understand and of great value

What could they have done better?

I can't think of anything more I could ask for.

First impression from a user who is not yet a client

February, 2023

Overall

Please provide a brief comment about your experience with Susie

We have seen Susie on three occasions and each time we have been very impressed with her. Her knowledge of financial markets is excellent and she has taken over our portfolio with our complete confidence. Susie listens well and gives concise and accurate answers to our questions.

First impression from a user who is not yet a client

January, 2023

Overall

Please provide a brief comment about your experience with Susie

Susie's expertise regarding pensions made me feel much more at ease with the transfer of my ex husbands pension sharing. She answered all of my questions

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Financial planning

Have you seen the outcome you were hoping for?

Yes, definitely.

How has Susie Laws helped you?

Susie has taken over in advising my wife and me following the retirement of John Millican who advised us for many years. She is approachable, understanding of requirements and effacement in her presentation. I am delighted to be advised by Susie.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Expert knowledge required.

Have you seen the outcome you were hoping for?

Yes.

How has Susie Laws helped you?

In every aspect related to our financial circumstances.

What could they have done better?

Nothing that we are aware of

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Reorganising and consolidating different pension pots

Have you seen the outcome you were hoping for?

Yes

How has Susie Laws helped you?

Ongoing discussion. Work-in-progress

What could they have done better?

Good team, although there has been some movement in recent years (not Susie's fault)

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Pension advice

Have you seen the outcome you were hoping for?

N/A

How has Susie Laws helped you?

Brief advice

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Susie

Susie provided concise feedback and advice and was easy make contact with.

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Susie

A Pleasurable and caring experience

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

To start a pension for our future retirement

Have you seen the outcome you were hoping for?

Yes

How has Susie Laws helped you?

She has carried on the good advice we have always had from Fiducia to N/

What could they have done better?

N/A

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Retirement

Have you seen the outcome you were hoping for?

Yes

How has Susie Laws helped you?

Transferring existing pensions to a SIPP and establishing a diverse portfolio of investments spread among a small selection of investment management service providers administered by an independent pensioneer trustee company. Susie provides an annual review of my SIPP and adjusts my income according to my needs and risk portfolio according to my preferences. She also advises on my options regarding inheritance tax.

First impression from a user who is not yet a client

November, 2022

Overall

Please provide a brief comment about your experience with Susie

Susie listened carefully and gave appropriate advice. She followed up on our chat with an e mail, as promised.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Require advise

Have you seen the outcome you were hoping for?

Yes

How has Susie Laws helped you?

As above

What could they have done better?

Nothing

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Retirement pension planning, moving pension away from a final salary based pension.

Have you seen the outcome you were hoping for?

Initially yes, as we are all aware, since Covid the markets have been volatile for various reasons and the value of the investment has fallen. This is understandable, but I look forward to Susie taking advantage of the recovery.

How has Susie Laws helped you?

Susie looks at our overall financial situation with a view to the aspirations that we have discussed, balancing the risk appropriately. Susie knows that I do not want to get involved with the day to day running of the investments but we normally meet once or twice a year for discussion and review.

What could they have done better?

I have difficulty in answering this question, they are always responsive and proactive.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I wanted advice with regard to my pension and savings.

Have you seen the outcome you were hoping for?

Yes. I have been very pleased with the service provided by Susie.

How has Susie Laws helped you?

Susie is very friendly and approachable. She explained carefully and in simple terms the options open to me. She is professional and efficient and I have recommended the service she provides to several family members.

What could they have done better?

I don’t think there is anything that could have been done better. I am extremely pleased with the service I received.

First impression from a user who is not yet a client

October, 2022

Overall

Please provide a brief comment about your experience with Susie

Susie is friendly and professional, excellent service so far and I would not hesitate to recommend.

First impression from a user who is not yet a client

October, 2022

Overall

Please provide a brief comment about your experience with Susie

Susie maintained contact beyond an initial enquiry even though I wasn't a client. The initial consultation provided clear and understandable advice with no pressure nor obligation.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

General advise

Have you seen the outcome you were hoping for?

Yes

How has Susie Laws helped you?

Personable, excellent advice

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Planning for future

Have you seen the outcome you were hoping for?

Yes

How has Susie Laws helped you?

Clear and comprehensive advice and understanding of individual circumstances and aspirations

What could they have done better?

Very content that I receive all the advice I seek.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Pension advice

Have you seen the outcome you were hoping for?

Yes

How has Susie Laws helped you?

Advice and guidance

What could they have done better?

Not much I think.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I came into an inheritance and needed financial advice

Have you seen the outcome you were hoping for?

Yes

How has Susie Laws helped you?

She has been there to talk to and give advice over many years and has been accessible whenever I needed help.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

A need to better diversify my ISAs and receive a better management of all my assets.

Have you seen the outcome you were hoping for?

Partly, the advice is focussed on my needs rather than flogging new products to get commissions which I suffered with my former adviser. On the downside my pension , Company and ISA assets were passed to Fiducia’s in-house managers and I am not convinced they have always added value compared to the alternatives. The advice on other investments placed outside the in-house team have been very pleasing such as the VCTs and the Octopus investment initially used for our Company investment before that closed.

How has Susie Laws helped you?

Very good to work with building a high degree of trust with us. See above.

What could they have done better?

The bias towards the in-house investment team may limit a desire to recommend alternative investments.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

I was considering early retirement and wanted the reassurance that financially I was able to do so.

Have you seen the outcome you were hoping for?

Yes, I am now enjoying my retirement.

How has Susie Laws helped you?

Susie, after checking the value of my pensions, was able to draw up a financial plan which illustrated what my financial position would look like after retirement.

What could they have done better?

Very little, there was no part of the process that I was not happy with, from the initial informal chat through to the setting up of the pension, each part of the process was clearly explained and any questions were promptly answered.

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

The need to combine various pension plans

Have you seen the outcome you were hoping for?

Yes

How has Susie Laws helped you?

Amalgamated my pensions and assisting financial planning

What could they have done better?

I am very pleased with the service given

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Fiducia Wealth Management have been my financial advisers for many years, and since Susie Laws has looked after my affairs the great service has continued.

Have you seen the outcome you were hoping for?

Yes

How has Susie Laws helped you?

Regular meetings with updated information.

What could they have done better?

Perfectly satisfied

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Looking to retire early

Have you seen the outcome you were hoping for?

Through a difficult few years for everyone, I feel that I am in good hands.

How has Susie Laws helped you?

Been available when needed and very reassuring to know that she is keeping an eye on the changing market place.

What could they have done better?

Happy with the service given.

First impression from a user who is not yet a client

December, 2021

Overall

Please provide a brief comment about your experience with Susie

Suzie made contact promptly and arranged a video call to discuss our needs. She provided a good steer on our options and areas we needed to consider with plenty of opportunity to ask questions and no pressure or sales pitch. She followed up with some comprehensive information to help us decide our next steps.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I wanted access to my final salary pension

How has Susie Laws helped you?

Advised on best options

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

A specialist transfer of a defined benefit pension to enable me to draw down on it. Plus the transfer of all my other pensions so as to combine them under one pension provider.

How has Susie Laws helped you?

Susie handled the specialist report that was required to enable me to transfer the DB pension.

Have you seen the outcome you were hoping for?

I have, although not quite completed, it is however almost done.

What could they have done better?

Nothing to be honest.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Pension review for myself and my husband. Combining different pensions into a drawdown.

How has Susie Laws helped you?

Susie listened to our requirements and provided expert advice, discussing various options. She was very professional and approachable.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Herefordshire

What were the circumstances that caused you to initially look for an adviser?

I was looking for pension advice from a trusted advisor

How has Susie Laws helped you?

Susie Laws was able to layout for me quite clearly the pros and cons around pension release

Have you seen the outcome you were hoping for?

Yes I was able to secure the outcome that I was hoping for

What could they have done better?

The service was excellent as was the communication

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

I wanted to find out if taking early retirement was a viable option as well as combining my existing pension pots into one plan.

How has Susie Laws helped you?

Susie by taking a detailed look at my financial situation and understanding what my requirements were was able to provide me with the advice I needed to make an informed decision.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I cannot think of any aspect of the service that could have been better.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Aberdeenshire

What were the circumstances that caused you to initially look for an adviser?

I had a defined benefit scheme on which I was looking for advice on transferring to a SIPP

How has Susie Laws helped you?

Susie is very professional and approachable and explains everything in an easy to understand manner. She did a full factfind on my finances as well as my pension. This allowed her to produce a very comprehensive report which allowed me to have a discussion with her on the best options for my pension.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Pension transfers between worked companies, Financial and Tax

How has Susie Laws helped you?

To transfer a company pension scheme as smoothly as possible,taking in every obstacle and eventually it could lead to

Have you seen the outcome you were hoping for?

Yes without any doubt, if it had not been for Susie advice I would not have had such a good outcome on my pension benefit. When in consultation with Susie her attention to detail and giving professional advice in layman’s terms is excellent,which I found very rewarding including all her background and the comprehensive report which followed was very rewarding leaving nothing out, and for me making a clear decision for my pension

What could they have done better?

N/A.

First impression from a user who is not yet a client

January, 2020

Overall

Please provide a brief comment about your experience with Susie

Prompt contact, friendly, no pressure meeting, clear presentation of what her company offers

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

General advice for the future

How has Susie Laws helped you?

Gave clear and sensible advice

Have you seen the outcome you were hoping for?

Yes

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Wealth management

How has Susie Laws helped you?

Dealt with all advice required

Have you seen the outcome you were hoping for?

Yes

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Investment and retirement planning.

How has Susie Laws helped you?

Susie has given us appropriate and timely advice. The advice to make our income and investments to be as tax efficient as possible is very welcome. Susie also gave me very pertinent advice regarding the completion of my tax return.

Have you seen the outcome you were hoping for?

So far, ask me again after Brexit negotiations are complete!

What could they have done better?

To have the email connection with your advisor is extremely helpful.

First impression from a user who is not yet a client

November, 2019

Overall

Please provide a brief comment about your experience with Susie

Having worked freelance as a self-employed marketer and writer for many years, I've not set in place the pension and security that would have come from working for a firm that runs a pension plan. As such, it was really helpful to receive some clear, professional and practical advice providing an overview of my options at this stage. I found Susie's approach was both informal and warm and her knowledge enormously reassuring. I would confidently use her services going forwards, both in terms of her in depth knowledge and holistic approach to consulting. A really lovely lady.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Decided to retire and needed assistance organising all my various pensions. Required advice to ensure I had enough income to meet all my future financial needs.

How has Susie Laws helped you?

Explained clearly which Pensions to keep and which to invest in a SIIP. Gave advice which means my financial affairs are now in order and going forward will assist with future requirements and advice.

Have you seen the outcome you were hoping for?

Yes. I am now retired and Susie has assisted in ensuring I have enough money available for now and in the future. Susie Laws is still assisting with my investments and savings.

What could they have done better?

nothing.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Nearing retirement and needed to transfer funds from SSAS to a SIPP

How has Susie Laws helped you?

Achieving the aforementioned.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can think of.

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Been a client of the firm for a long time

How has Susie Laws helped you?

Pleasant, approachable, efficient

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can see

Review from verified client

July, 2019

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

A return required on a large sum of money

How has Susie Laws helped you?

Expert advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I have nothing to add here

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

It was all many years ago. My finances were skimpily organised. My accountant and my solicitor helped me to find the advisor that is now called Fiducia. I needed help with investments, retirement planning, and more recently Inheritance planning.

How has Susie Laws helped you?

Susie has continued the good work started by her predecessors in the same company.

Have you seen the outcome you were hoping for?

Yes. On the whole, my affairs are now under much better control, and have done as well as could expect.

What could they have done better?

Quite honestly, I can't think of any way in which I could suggest improvements in their practice.

Review from verified client

November, 2018

Overall

Advice

Value

Service

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Many pension pots which I wished to consolidate and surplus cash for investing.

How has Susie Laws helped you?

Providing me with a comprehensive report outlining my options and in person assistance with completion and explanations of application forms

Have you seen the outcome you were hoping for?

Absolutely

What could they have done better?

Not too sure. Susie was more than accommodating to meet me out of work office hours at my home address which I found useful.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

We had too much money in cash earning next to no interest. We knew that we could do better if we invested some of it but we weren’t sure where to begin.

How has Susie Laws helped you?

She explained our options and arranged for us to invest some of our spare capital.

Have you seen the outcome you were hoping for?

Yes, despite the recent dip in values

What could they have done better?

I can’t think of anything

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I was looking to move from the Company Pension to the investment management route -

How has Susie Laws helped you?

By explaining clearly the pros and cons of both strategies , ie keeping with the Company pension and moving . Risk/limitations and benefits were showcased by Mrs Laws on both.

Have you seen the outcome you were hoping for?

The markets are a bit sluggish at the moment , but please note aforementioned comments on risk. And anyway the advice was clear : limit the frequency of looking at the values -

What could they have done better?

I can't think of anything here , I got meetings when requested. I spoke to colleagues who had been through a similar process, so they gave insight and suggested questions to ask. I was comfortable with this.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Pension advice, changing provider

How has Susie Laws helped you?

Answered all my questions, took away my concerns

Have you seen the outcome you were hoping for?

Very much so

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

For many years Fiducia Financial Advisers have looked after my investments.

How has Susie Laws helped you?

Although Susie Laws has only been with the company for a short time, I have met her and she has taken over my affairs to my complete satisfaction.

Have you seen the outcome you were hoping for?

yes

What could they have done better?

see above

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Retirement

How has Susie Laws helped you?

Susie has given me advice that has been easy to understand, she has understood my needs and wishes and made the paperwork and processes very simple for me. Above all, Susie is very responsive to my questions and pro-active on my behalf.

Have you seen the outcome you were hoping for?

Yes, I am very pleased with the outcomes, so far.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

I'll soon be 55 and my previous financial adviser wasn't giving me much confidence

How has Susie Laws helped you?

Susie explained everything very clearly and in an extremely friendly way. I was assured that what she was offering me was the best financial advise

Have you seen the outcome you were hoping for?

Still early days but am confident I will.

What could they have done better?

None at this stage, all was very good.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

To review our finances and investments and advise us regarding our short and long term plans.

How has Susie Laws helped you?

To discuss options for the above reasons and on information and advice for some inheritance for our sons.

Have you seen the outcome you were hoping for?

It is still work in progress.

What could they have done better?

Thus far, we have received very appropriate and timely advice.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

The above

How has Susie Laws helped you?

In all of the above

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

I was looking to cash in my final salary pension

How has Susie Laws helped you?

I made appointments with a few of the IFA's I had selected. I had a checklist and questionnaire and Susie came out top on my requirements. Once we agreed the terms we progressed to completing the pension transfer.

Have you seen the outcome you were hoping for?

Yes, except that as soon as we were at the committed, no turning back stage, Susie was offered a better job elsewhere and left.

What could they have done better?

Not leave. In reality, I managed to complete the rest myself, with the help of the office administrators. I am now back into a professional relationship with the new company that Susie has joined

Review from verified client

March, 2017

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I needed to set up a private pension, having always paid into company schemes in the past.

How has Susie Laws helped you?

Susie advised me on consolidayion of my previous company pensions where financially appropriate, and helped me understand investments and private pensions. She provided me with a full financial review of my current situation.

Have you seen the outcome you were hoping for?

Yes, my first year in investments was positive, enabling me to pay more money into my pension. I now have a much better understanding of my financial situation and areas for improvement.

What could they have done better?

Cant think of anything to improve.