Mark Thompson

What were the circumstances that caused you to initially look for an adviser?

I originally found Mark through recommendation to look after my mother's relatively significant funds. I needed to ensure that she had an adequate income for her later years. The implications of getting it wrong for her meant that it was imperative to find not just the right solution, but most importantly the right person to work with for the long term.

How has Mark Thompson helped you?

Mark has looked after my mother's finances and achieved for her exactly what we set out at the beginning. Mark has also managed the transfer of my pension to a private scheme, and in doing so has secured significant growth, as well as giving me the flexibility I needed from the funds. He has managed some difficult financial decisions with me, and helped me achieve exactly the outcome I needed.

Have you seen the outcome you were hoping for?

Yes, I set out the goals initially with Mark that we wanted to achieve and arrived at a realistic mutually agreeable plan. Mark's calm and methodical manner has ensured that we achieved exactly the outcome we needed.

What could they have done better?

Mark has been superb throughout all of my dealings with him. I think its important when dealing with professionals such as Mark, the client needs to have a realistic expectation of what can be achieved and an understanding that good advice and service does not come free. I set out my dealings with Mark on this basis and have not been disappointed in any area of the service he has delivered.

What were the circumstances that caused you to initially look for an adviser?

We were not satisfied with our previous IFA.

How has Mark Thompson helped you?

He has been very efficient and persistent in moving our portfolios from our previous IFA to new portals which look more promising and has explained the rationale of this very well. He is personable and gives us a feeling of confidence in his organisation. He keeps us well informed of how things are doing and advises us clearly on the next things we need to pay attention to.

Have you seen the outcome you were hoping for?

We have in terms of his personal efficiency in transferring our portfolios, and following up on actions, but as we are only in the first few months cannot comment on our longer term expectations, though he has given good reasons for the approach.

What could they have done better?

Nothing,

What were the circumstances that caused you to initially look for an adviser?

I had a small pension pot and Mark has looked after that for me

How has Mark Thompson helped you?

Mark has given very sound advice on my pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I can't think of anything

What were the circumstances that caused you to initially look for an adviser?

My previous advisor became unwell

How has Mark Thompson helped you?

He made us feel quite confident in our retirement future and gave sensible advice and planning

Have you seen the outcome you were hoping for?

It is still early days but we feel quite confident in his advice

What could they have done better?

I have been impressed with his research of our situation which was very thorough so I believe he couldn’t have done much better

What were the circumstances that caused you to initially look for an adviser?

to review my pension

How has Mark Thompson helped you?

He helped review my pension

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

n/a