Reviewed for
Insurance and Protection ( 19 )
Mortgages ( 22 )
Pensions ( 33 )
Retirement income (annuities, drawdown) ( 20 )
Auto Enrolment ( 1 )
Investments and Savings ( 53 )
Pension Transfers - Non Specialist ( 10 )
Inheritance Planning ( 7 )
Long Term Care ( 11 )
Pension Transfers - Specialist ( 6 )
Financial Planning ( 19 )
Financial Mentoring ( 3 )
Financial Coaching ( 2 )
Reviewers' assets
£500k+ ( 2 )
£200k - £500k ( 8 )
£100k - £200k ( 5 )
Up to £50k ( 15 )
£50k - 100k ( 11 )
Client reviews
Review from verified client
April, 2024
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
My original adviser had a change in circumstances and so I wanted to find a local, independent advisor who looked after the little person. With only a small nest egg, I wanted someone who respected my needs, listened and gave practical advice. And most importantly I felt comfortable talking to them
How has Ian Laker helped you?
He has provide sound advise, a balance outlook on what is possible, walked through the maths and the pros can cons. Enable me to sort out mortgages, multiply pensions and how to align ISAs. He has also explain charges and how they are calculated - so I can see what is value for money.
Have you seen the outcome you were hoping for?
Yes I have, I now my a pension pot that supports my retirement aspirations but also a safety net should things change.
What could they have done better?
To be honest - do not change - please continue to be yourself.
Review from verified client
April, 2024
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
To discuss best investment options.
How has Ian Laker helped you?
Ian explains things well & simply.He gets to know you & your individual needs so that he can help you in the best way possible.Professional manner.
Have you seen the outcome you were hoping for?
Yes within the market ups & downs. Ian always discusses this with you.
What could they have done better?
Nothing.
Review from verified client
April, 2024
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Need to sort out insurance premiums
How has Ian Laker helped you?
Very good advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I am satisfied with all the advice
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
We looked for an advisor for insurance, pensions etc
How has Ian Laker helped you?
He has been very helpful over the years.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
Advice on savings
How has Ian Laker helped you?
Given me good advice on my isa, investments and savings
Have you seen the outcome you were hoping for?
Yes and looking forward to good results for 2024
What could they have done better?
Invested in my isa a few years earlier
Review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
Need honest and trustworthy guidance
How has Ian Laker helped you?
Support for pension advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Very happy
Review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
Specialist advice as we were getting older
How has Ian Laker helped you?
Many time across numerous financial aspects of life
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Very happy with Ian’s current guidance and support
Review from verified client
January, 2024
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
I wanted to transfer a pension
How has Ian Laker helped you?
Ian has helped us understand the best way to invest our monies and made sure we asked enough questions to make an informed decision. He has helped us structure our monies and pensions to get the best benefit once we retire. He has also helped our children to buy a house and invest their money from inheritances
Have you seen the outcome you were hoping for?
In general we have seen an increase in our investments. There were the usual ups and downs especially with the current climate we have been going through but on the whole most investments have increased
What could they have done better?
I can email Ian at any time during the year and he answers all our concerns and will come out for extra visits if we need more information
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Leicestershire
What were the circumstances that caused you to initially look for an adviser?
Invest money
How has Ian Laker helped you?
Suggested investment
Have you seen the outcome you were hoping for?
No put money in bank
What could they have done better?
Advised to get out sooner
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
I had my pension in few different pots due to working in different places and thought it will be better to put them all together.
How has Ian Laker helped you?
Ian looked into my pensions and gathered them all together.
Have you seen the outcome you were hoping for?
Yes, I am very satisfied
What could they have done better?
Nothing, the service was excellent.
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
my pension provider would not let me take my pension how i wanted to take it
How has Ian Laker helped you?
changed my pension to another provider who let me take my pension the way i wanted to take it
Have you seen the outcome you were hoping for?
yes
What could they have done better?
nothing
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
I have had financial advice from Ian Laker for many years now and have found him to be trustwothy in tailoring my needs. He explains things so you can come to a decision.
How has Ian Laker helped you?
I'm happy with the advice I have received and how my investments are growing.
Have you seen the outcome you were hoping for?
Well everybody will probably say no to this as we would all love a lot more. However I am happy over the years with how my investments have grown and weathered volatile stock markets.
Review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
Many years ago, Most of my insurances were with the Co-op. Ian was my main go to man back then, then the Co-op decided make to changes their organization, Ian then decided to go it alone, I stuck with him due to all the help he had given me over the years there.
How has Ian Laker helped you?
Ian has help me with sorting out my Pension, Health Insurance and my ISA. When I left my Last job he also advised me on my finances then and how to proceed from then onwards. Also, Ian has always been on the end of the phone for me when ever I need advise which is much appreciated.
Have you seen the outcome you were hoping for?
Because Ians advice over the years, I have been able you organize my finances and am very happy with the way its all gone. so its a big YES to this question.
What could they have done better?
Personally because of my situation, he could not have performed any better.
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Inheritance of money
How has Ian Laker helped you?
Ian advised me the best investments for my money. After talking to me in depth of what I wanted.
Have you seen the outcome you were hoping for?
Most of the time I have been very happy with investments obviously the economy has not been good and also we had COVID. So the interest wasn't as good. Ian always keeps me informed
What could they have done better?
I have been happy with Ian past and present .
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Redundant /savings
How has Ian Laker helped you?
By giving sound advice
Have you seen the outcome you were hoping for?
Under difficult circumstances we are satisfied
What could they have done better?
Nothing
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
Pensions and ISA
How has Ian Laker helped you?
In every way possible
Have you seen the outcome you were hoping for?
Under the circumstances
What could they have done better?
Nothing
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
My Husband and myself needed to sort out our finances as we were getting older.
How has Ian Laker helped you?
Ian rapidly responded to our first call to him and came out to see us. He was easy to talk to and explained things to us in a way that we could understand.He helped us to get our savings into the best place to do the most good for us, and we also discussed pensions and through his wealth of knowledge, he guided us to make the right decisions regarding our money.
Have you seen the outcome you were hoping for?
Yes, definitely. Ian has explained each detail as we’ve gone along and helped put our minds at rest knowing that our savings are in the tight place doing the best for us. He always replies to our calls or messages promptly and always in a professional matter.
What could they have done better?
He could not have done anything any better, as he has already met our demands.
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
Initially my husband was made redundant & Ian helped us sort our finances out. When my mum passed he helped us decide what to do with our inheritance.
How has Ian Laker helped you?
Please read above.
Have you seen the outcome you were hoping for?
Yes sort of. Things go & down but we expected that.
What could they have done better?
Nothing really it’s just how it is today. Ian does his job very well & looks after our money.
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Early retirement
How has Ian Laker helped you?
Money advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
I initially needed a mortgage advisor, however Ian now advises us on all aspects of our finances.
How has Ian Laker helped you?
Ian has helped search and secure for a good mortgage deal despite the current turmoil in the market place.
Have you seen the outcome you were hoping for?
Completely happy with his help and advice.
What could they have done better?
Nothing
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Ian Laker helped you?
Sorted everything
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
First impression from a user who is not yet a client
August, 2023
Overall
Please provide a brief comment about your experience with Ian
Ian is a great listener and takes good care of his clients, he is also very understanding especially for someone in my position.
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Shropshire
What were the circumstances that caused you to initially look for an adviser?
I needed advice on a payment of my Statutory Pension Scheme prior to retiring. Also I had some money to invest and wanted some guidance.
How has Ian Laker helped you?
Ian helped me make a decision on which option would be the most beneficial regarding my pension. He helped me set up some investments.
Have you seen the outcome you were hoping for?
With Ian's advice regarding my investments I am confident that my money is working for me for now and the future.
What could they have done better?
As I have no knowledge of investing money I was happy with all the advice and guidance therefore for me nothing else would have made it better.
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Shropshire
What were the circumstances that caused you to initially look for an adviser?
I needed advice about my personal pensions.
How has Ian Laker helped you?
Ian helped me combine a couple of pensions. He also helped me make a decision about my retirement choices, and investments.
Have you seen the outcome you were hoping for?
Yes, Ian has helped me make the most of my financial situation and has reasurred me my pensions and investments are on track.
What could they have done better?
Nothing, I am very happy with Ian's advice and knowledge.
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
Investment advice. Through the bank initially and we stayed with Ian when the service was no longer available through the bank.
How has Ian Laker helped you?
He helped us reach our goals.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing.
Review from verified client
May, 2023
Overall
Advice
Value
Service
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
Advice on amalgamating pensions and investments
How has Ian Laker helped you?
advice on where to invest
Have you seen the outcome you were hoping for?
With the market as it is we haven't made a huge profit but we haven't lost our investment
What could they have done better?
nothing as we don't do High risk by advising
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
Initially, my husband was referred to Ian for some advice on his pension. On meeting Ian, I was impressed with his knowledge and asked for his advice about some savings that I had.
How has Ian Laker helped you?
Ian advised me as to how I could get a much better return on my savings. He advised me about the interest rates that I could receive if I invested my savings elsewhere. He explained about the different products available along with the risks factors involved very thoroughly .we agreed on the best return with a low risk product that suited my expectations.I am extremely pleased with Ian's advice and the outcome of my investment. I cannot thank Ian enough or recommend him more highly
Have you seen the outcome you were hoping for?
The outcome has exceeded my expectations
What could they have done better?
Nothing could have been done better. Ian is very friendly and professional. I have very little knowledge of investments and Ian explained everything in a way that I could understand
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
I had previously been given poor advice regarding personal pension and required a financial advisor to help get my pension back on track
How has Ian Laker helped you?
He's provided sound advice regarding my pension and ISA
Have you seen the outcome you were hoping for?
Yes, I'm now planning my move into semi retirement, confident my pension will be adequate to provide for my wife and myself when I do retire
What could they have done better?
As far as I'm aware, nothing
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Inheritance
How has Ian Laker helped you?
Ian has helped and advised with our investments for many years.
Have you seen the outcome you were hoping for?
Yes
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
Divorce and needed to get a mortgage
How has Ian Laker helped you?
secured a mortgage twice , then helped with transferring of private pensions to help it grow for retirement.
Have you seen the outcome you were hoping for?
Absolutely despite the outbreak of covid, cost of living , inflation and energy bills
What could they have done better?
Nothing carry on with the excellent service
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Reterment
How has Ian Laker helped you?
Good advice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
Ian has been providing advice and assistance on both mine and my wifes' pension plans for a number of years together with securing a suitable mortgage when moving house.
How has Ian Laker helped you?
Ian has supported and assisted us in mortgage and pension advice to plan for our future and retirement, keeping a close eye on schemes and plans available for us. Ian offers a friendly and professional trusted service with confidentiality at all times.
Have you seen the outcome you were hoping for?
The pension plans provided are currently projected to provide us with sufficient income for our later years.
What could they have done better?
Ian has provided us with excellent service, we cannot fault his attention to detail.
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
I have known Ian for a long time when I started to save monthly ,& then he started to advise on pensions as well.
How has Ian Laker helped you?
Advice on savings accounts & stocks & shares.Provides a breakdown of investments annually. He is also available anytime if I need more advice.
Have you seen the outcome you were hoping for?
Obviously with the difficulties of past few years it has been difficult to achieve all goals but those things were out of our control.
What could they have done better?
Not sure anything. If I ask for advice Ian comes back to me promptly.
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
Get a return on savings
How has Ian Laker helped you?
Pointed me in the right direction
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Probably had a higher risk from the start
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
I had a pension with Barclays that I wanted to transfer
How has Ian Laker helped you?
He initially transferred my pension for me and then has looked after monies I have received from inheritances plus other family finances
Have you seen the outcome you were hoping for?
In the current climate it perhaps hasnt performed as well as it could have but we are living in unprecedented times so hoping for better as the world settles down
What could they have done better?
I dont feel anything could have produced any better outcomes at this time
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
Starting to think about retirement and how best to plan for the future
How has Ian Laker helped you?
Understanding of our current financial situation and matching this to our future life planning. Giving good advice about current progress of investments and how to maximise returns.
Have you seen the outcome you were hoping for?
The market condition has meant that gains have not been aligned with initial hopes, but this can been seen with the regular report updates and advice to change products when there is a better option
What could they have done better?
All good so far, no feedback for this item
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
We had money left to us and needed help with what to do with it.
How has Ian Laker helped you?
Advised us with best way to make a bit of money while investing.
Have you seen the outcome you were hoping for?
Mainly yes . Obviously things aren't good at the moment but they will get better.
What could they have done better?
Ian Laker does everything you would expect of an advisor.
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
He worked for the Co-op Insurance some years ago and have due to his friendliness been with him ever since.
How has Ian Laker helped you?
He has helped me tremendously over the years as my finacial skills are not good. He has helped with my pension amalgamating my pensions and finding the best deals he can.
Have you seen the outcome you were hoping for?
At first yes, but due to the finacial situation of the country, not so good. But that is not Ian's fault.
What could they have done better?
In the circumstances, not much.
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in Bridgend
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Ian Laker helped you?
Ian was recommended to me by a family member and I have felt very confident and secure in the guidance and advice he has given.
Have you seen the outcome you were hoping for?
Probably not but that has been due to the current economic problems.
What could they have done better?
Nothing, I am very happy with Ian’s advice
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
Pensions from work wanted to invest .
How has Ian Laker helped you?
Very professional ,friendly ,explained exactly what was involved ,pros and cons .Reliable advise
Have you seen the outcome you were hoping for?
Yes in uncertain times a steady result .Better rewards than other services could have provided
What could they have done better?
Not sure there is anything that could have been done better
Review from verified client
December, 2022
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Looking to get a mortgage
How has Ian Laker helped you?
He's helped us figure out what our best options were.
Have you seen the outcome you were hoping for?
Yes we have.
What could they have done better?
Wouldn't charge anything.
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
Me and my partner were looking for a mortgage for our first house
How has Ian Laker helped you?
He helped us look through all the options and advised the best situation moving forward for us.
Have you seen the outcome you were hoping for?
Definitely, couldn’t have asked for much better
What could they have done better?
I don’t think he could do much better, he took the time to cover every possible option and explain the pros and cons for each
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Retirement and Redundancy
How has Ian Laker helped you?
Ian gave us the best financial advice on how to invest our savings.
Have you seen the outcome you were hoping for?
Overall yes, but due to the financial situation of the country our expectations have slowed down.
What could they have done better?
Due to the economic crisis the investments could not have done any better.
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
We knew Ian from when he worked for the coop bank and new straight away we could trust him . I recommend him 100%
How has Ian Laker helped you?
With everything financial and pension
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing really considering our financial climate at moment
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Durham
What were the circumstances that caused you to initially look for an adviser?
I had a change of circumstances at work. I was given good advice by Ian.I
How has Ian Laker helped you?
Ian has given me advice on investment, life insurance and power of attorney.
Have you seen the outcome you were hoping for?
Yes. It has given me money for holidays and house renovation.
What could they have done better?
I don't think Ian could have done anything better. I am very pleased with the service I have received.
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
We were looking for an advisor to give us advice on our pension options.
How has Ian Laker helped you?
Ian has given us sound advice on all our pension options, he has been so helpful & professional & made us feel hopeful that we can actually retire when we are ready.
Have you seen the outcome you were hoping for?
Ian has been instrumental in transferring our pension pots & making our retirement more of a reality.
What could they have done better?
nothing could have been done any better, Ian has done a great job for us, he is always very pleasant & very helpful & it's always a pleasure when he pays us a visit.
Review from verified client
May, 2022
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
First time buyer
How has Ian Laker helped you?
Very helpful with sorting our Mortage and help to buy isa application would 100% recommend. Always answering our questions whatever they were and always available to talk whenever we needed
Have you seen the outcome you were hoping for?
100%
What could they have done better?
Nothing to be improved
Review from verified client
May, 2022
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Buying new home and family had used him before
How has Ian Laker helped you?
Found a mortgage
Have you seen the outcome you were hoping for?
Yes
Review from verified client
May, 2022
Overall
Advice
Service
Value
Based in Shropshire
What were the circumstances that caused you to initially look for an adviser?
Buying a new house.
How has Ian Laker helped you?
Found us a great product for the right price. Very efficient service all round.
Have you seen the outcome you were hoping for?
Yes. Mortgage organised and moved in within 8 weeks.
What could they have done better?
Nothing
Review from verified client
March, 2022
Overall
Advice
Service
Value
Based in Leicestershire
What were the circumstances that caused you to initially look for an adviser?
Purchasing a house
How has Ian Laker helped you?
Ian was easily contactable and gave great advice when needed. He helped us find a mortgage that was great for the requirements we had.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, Ian, was fantastic throughout the entire process.
Review from verified client
March, 2022
Overall
Advice
Service
Value
Based in Leicestershire
What were the circumstances that caused you to initially look for an adviser?
We were been looking for our first mortgage, and to know what
How has Ian Laker helped you?
Ian has got us numerous mortgage offers (due to unforeseen circumstances which have dictated which mortgage we go with) he has also set up our mortgage protection and building insurance.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Absolutely nothing! Ian has been absolutely fantastic, easy to contact. Any questions or queries we’ve ever had have been answered.
Review from verified client
December, 2021
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Buying our first home
How has Ian Laker helped you?
Found our mortgage
Have you seen the outcome you were hoping for?
Yes definitely
What could they have done better?
Nothing
First impression from a user who is not yet a client
September, 2021
Overall
Please provide a brief comment about your experience with Ian
Ian was very helpful and advised us all the way through our mortgage....highly recommended
First impression from a user who is not yet a client
September, 2021
Overall
Please provide a brief comment about your experience with Ian
Ian is always professional and provides clear and impartial advice would highly recommend.
First impression from a user who is not yet a client
September, 2021
Overall
Please provide a brief comment about your experience with Ian
Ian provided my wife and I with excellent service in a very efficient professional and friendly manner. Nothing was too much trouble for Ian and he answered all our questions clearly and concisely. We would highly recommend.
First impression from a user who is not yet a client
September, 2021
Overall
Please provide a brief comment about your experience with Ian
Very helpful and polite. Really recommend
Review from verified client
June, 2021
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Initially retirement at 65, thereafter to sort out an old pension pot I didn’t know I had.
How has Ian Laker helped you?
Transferring moneys to a pension provider of my choice
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, especially with the way the economy has been during the pandemic.
Review from verified client
April, 2021
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
First time buyers
How has Ian Laker helped you?
Made the process as smooth and easy as possible for us
Have you seen the outcome you were hoping for?
Yes,
Review from verified client
April, 2021
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
First time buyers
How has Ian Laker helped you?
Assistance with our mortgage
Have you seen the outcome you were hoping for?
Yes 100%
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
Less stress and best value for money
How has Ian Laker helped you?
We have dealt with Ian and I cannot recommend him enough, we used him via word of mouth and was not disappointed using the service he provided, it has been second to none, very helpful. We were very new to this as its our first mortgage re-new moving to a different company. It was a smooth process from start to finish and the communication via email/verbal I didn't miss anything.
Have you seen the outcome you were hoping for?
Yes we have managed to knock 6 years off our repayments but Ian still kept it affordable for us and our finances.
What could they have done better?
Nothing
First impression from a user who is not yet a client
November, 2020
Overall
Please provide a brief comment about your experience with Ian
Very good service, professional and friendly
Review from verified client
October, 2020
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
My husband and I had money to invest.
How has Ian Laker helped you?
He gave us professional advice, help and support with our investments.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
To be honest everything that I have asked from Ian he has been able to do..
Review from verified client
October, 2020
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
We were looking for a new house
How has Ian Laker helped you?
Ian found an excellent deal for us and kept us updated throughout the application
Have you seen the outcome you were hoping for?
Yes we have had the mortgage offer
What could they have done better?
n/a
Review from verified client
October, 2020
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Moving home
How has Ian Laker helped you?
Arranging a mortgage
Have you seen the outcome you were hoping for?
Yes mortgage offer received
What could they have done better?
No improvement needed, excellent communication, very helpful
Review from verified client
August, 2020
Overall
Value
Service
Advice
Based in Cumbria
What were the circumstances that caused you to initially look for an adviser?
House purchase
How has Ian Laker helped you?
Identified mortgages, solicitors and life insurance products
Have you seen the outcome you were hoping for?
Yes
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
We required a savings policy for my child
How has Ian Laker helped you?
Ian did a great job in finding a suitable policy in a quick time
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Ian did a superb job in very difficult circumstances with the cronavirus preventing any face to face visits
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
We was seeking mortgage advice when moving property
How has Ian Laker helped you?
He help arrange the mortgage deal with the right lender suitable for us. He also helped us with our life insurance for both myself and my partner.
Have you seen the outcome you were hoping for?
We were more than happy with the overall deal ascertained and products they were offered to us
What could they have done better?
I honestly do not think there is anything Ian could of done differently. The complete process was communicated well and informative through out. We also found Ian very approachable whilst maintaining professionalism
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Ian Laker helped you?
With unbiased advice to myself upon my forthcoming retirement, he was recommended by my brother in law who was before his retirement a senior management accountant and had dealt with Ian for many years.
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
To be frank, nothing, he keeps me informed upon any developments that may affect my investment.
Review from verified client
July, 2020
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
I was purchasing a house and needed advice on the best mortgage as it was the first time doing it on my own.
How has Ian Laker helped you?
He sourced my mortgage and got me the best deal for my circumstances and also sorted me a great life insurance policy with critical illness for a fantastic price too.
Have you seen the outcome you were hoping for?
I have indeed and finally have my own home with my son and no longer having to rent and finally saving money.
What could they have done better?
Nothing from my experience, Ian went above and beyond to help me out and have recommended him to a few of my friends for when they need help.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
Required advice about ISA
How has Ian Laker helped you?
Ian has been an adviser for the family for a number of years. All have complete trust in Ian and welcome his advice
Have you seen the outcome you were hoping for?
I am no expert in this field and so did not have any set expectations on the outcome. I am happy with the decisions made and situation so far.
What could they have done better?
Nothing as far as I am aware.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
We were re-mortgaging
How has Ian Laker helped you?
Ian looked around for the best possible offers for our circumstances, we looking for additional borrowing along with remortgage, we advised our budget and Ian found the right deal for us and our personal finances
Have you seen the outcome you were hoping for?
Yes we've had a positive result
What could they have done better?
Nothing, with the recent COVID19 situation the mortgage was put on hold but Ian got regular updates from the mortgage provider and kept us updated throughout which was really helpful
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
My bank stopped offering financial services so needed help with investments & savings .
How has Ian Laker helped you?
Gave advice on suitable investments to suit my needs & income. Also gave advice on pension planning. He gave simple understandable advice & provides follow up. Easy to contact & he replies quickly.
Have you seen the outcome you were hoping for?
Yes. We are in difficult times at the moment but we were on track.
What could they have done better?
For the basic level of intervention that I want I am not sure he could do more.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
I had a lump of money to invest
How has Ian Laker helped you?
He gave me good advice about my possible investment
Have you seen the outcome you were hoping for?
Previously before this pandemic I was very satisfied
What could they have done better?
Nothing he gave me all the advice I required.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Redundancy money and pension pot money.
How has Ian Laker helped you?
He gave me sound financial advice which I accepted.
Have you seen the outcome you were hoping for?
Under the current difficult circumstances l am sure the outcome will be favourable in the future.
What could they have done better?
Nothing.All the advice given was excellent
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Durham
What were the circumstances that caused you to initially look for an adviser?
Money I had with the co-op investment when I moved from Banbury to Poles worth was transferred to a new agent locally. When the co-op no longer used agents I moved my investment to a new company where Ian had moved to .
How has Ian Laker helped you?
He helped by giving me good advice on what type of investment to use.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I don't think Ian could have done anything better than he is doing for me.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Needed to review my financial situation
How has Ian Laker helped you?
Ian offered exactly what i asked for in a friendly and professional manner
Have you seen the outcome you were hoping for?
Yes
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Bridgend
What were the circumstances that caused you to initially look for an adviser?
When I retired from work I had a lump sump which I needed to invest securely. Ian was recommended to me by my sister.
How has Ian Laker helped you?
He advised very clearly what my options were and also helped when I inherited from my mother’s estate
Have you seen the outcome you were hoping for?
The growth on my investment has been better than if left with my Bank.
What could they have done better?
I don’t feel he could have done better, I was very confident with the advice given.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
Started with insurance when he was with the Co-op and moved on to savings and life insurance when Ian became self employed.
How has Ian Laker helped you?
He as looked after my pensions and insurances and pointed me in the right direction.
Have you seen the outcome you were hoping for?
up to now yes but will find out better when I retire.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
My sister required advice on pension lump sum - then while he was visiting he looked at my pensions and savings.
How has Ian Laker helped you?
He consolidated a couple of pensions into a another pension which gives me the option to draw down on completion. Also Ian helped to update my Will and make a Lasting Power of Attorney. Also he invested
Have you seen the outcome you were hoping for?
Not at the moment
What could they have done better?
I do not have any as Ian explained everything thoroughly and in the simplest way so I understood. He did not rush or try to confuse me. I felt at ease.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Received a lump sum with pension on reaching 60.
How has Ian Laker helped you?
He explained each of the choices that were available to me which enabled me to decide the most suitable for my needs.
Have you seen the outcome you were hoping for?
The investments were made just over a year ago so I was not expecting to see any great increase after this short period of time. Also as we are currently in the midst of the Covid 19 Virus Pandemic I realise this has had a hugh impact on any investments but appreciate this is the case and situation we are currently in.
What could they have done better?
I felt very satisfied with Ian's suggestions and was happy with what choices I made so do not think he needs to change anything.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Derbyshire
What were the circumstances that caused you to initially look for an adviser?
My current pension elsewhere was ‘stale mate’ and under performing. Something I’d not really taken much notice of for years, but needed to move it and try and build on it as much as possible for my future. Also needed to look at possible life cover.
How has Ian Laker helped you?
He listened, took over and moved my current pension to a more suitable investor, which has since seen an annual increase in value. Also he sourced and helped with α suitable life cover.
Have you seen the outcome you were hoping for?
Yes, my pension has increased annually in value since managed by Ian. He closely monitors its progress and will move if necessary to get the result.
What could they have done better?
Not the easiest job, as everyone has their own individual goals and requirements. In my opinion nothing, he listens and always delivers without fail.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
Had funds which needed to be invested to achieve a better return than bank deposits.
How has Ian Laker helped you?
Required ethical investments, Ian produced a plan to achieve this. He explained his proposals in easily understandable terms.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Cannot think of anything at present.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in West Midlands
What were the circumstances that caused you to initially look for an adviser?
My investments needed an overhaul.
How has Ian Laker helped you?
Ian has looked after my investments for several years now. When I wanted to invest in more ethical and environmentally friendly companies, Ian was happy to advise and make recommendations.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
I am very happy to have Ian as my financial advisor. He always thoroughly explains his recommendations and keeps us abreast of any related financial matters.
Review from verified client
May, 2020
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
When my husband was made redundant.
How has Ian Laker helped you?
He stopped us panicking and sorted our financial situation out.
Have you seen the outcome you were hoping for?
We have although with this strange time obviously things have changed.
What could they have done better?
Nothing really. He explains everything we ask in easy terms and is a lovely chap. Very friendly.
Review from verified client
May, 2020
Overall
Advice
Service
Value
Based in Derbyshire
What were the circumstances that caused you to initially look for an adviser?
Saving for the future for my daughter for when she’s older and life cover/protection after experiencing death and illness in the family
How has Ian Laker helped you?
He listened to my specific requirements and what I expected to achieve in the long run, taking this into account he found options that best suited what I wanted.
Have you seen the outcome you were hoping for?
Yes, we sorted α suitable life cover and an ISA to regularly invest in ready for my daughter.
What could they have done better?
Nothing. All i ask is my investments are closely monitored.
Review from verified client
May, 2020
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
Working in the financial industry I realized specialist advice was imperative in order to make the most of our savings and future investments.
How has Ian Laker helped you?
Ian helped by having the specialist knowledge for the products we were interested in. He was also able to suggest relevant products that we had not thought of.
Have you seen the outcome you were hoping for?
Yes. We were advised that the products we chose were long term investments and that there would be peaks and troughs. Overall our investments realized more than we initially envisaged.
What could they have done better?
I wish I could make a constructive suggestion if it would help Ian and others but Ian’s approach and advice have always been perfect for us.
Review from verified client
May, 2020
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
To advise on pension
How has Ian Laker helped you?
Gave personal advice on pension
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
We're very happy with the way Ian has handled our portfolio
Review from verified client
May, 2020
Overall
Advice
Service
Value
Based in Warwickshire
What were the circumstances that caused you to initially look for an adviser?
I had some spare money and also an inheritance which I wanted a good return better than the banks could offer and also an income when I retired.
How has Ian Laker helped you?
he invested my money to suit my requirements
Have you seen the outcome you were hoping for?
Yes very pleased with investments and interest.
What could they have done better?
He could not have done anything better. He is always there if I need advice or a visit. He keeps me informed about the performance of my money.
Review from verified client
May, 2020
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
Ian Laker has been my Financial Adviser for many years and has always given me reliable information tailered to my requirements.
How has Ian Laker helped you?
He has helped with my finances and investments.
Have you seen the outcome you were hoping for?
Some of it has been been particularly good. In times of the markets dropping I have not lost a great deal.
What could they have done better?
I'm sure all Financial Advisers hope to assess the markets at the time so as to maximise savings and protect investments as Ian has done.