Reviewed for

Insurance and Protection ( 40 )

Mortgages ( 26 )

Pensions ( 72 )

Equity Release ( 3 )

Retirement income (annuities, drawdown) ( 42 )

Investments and Savings ( 88 )

Pension Transfers - Non Specialist ( 14 )

Inheritance Planning ( 23 )

Long Term Care ( 7 )

Pension Transfers - Specialist ( 4 )

Financial Planning ( 17 )

Financial Mentoring ( 5 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 8 )

£200k - £500k ( 19 )

£100k - £200k ( 9 )

£50k - 100k ( 11 )

Up to £50k ( 17 )

Client reviews

First impression from a user who is not yet a client

February, 2024

Overall

Please provide a brief comment about your experience with Darren

very helpful for clarifying the options and illustrating what services are available clear and unfussy

First impression from a user who is not yet a client

February, 2024

Overall

Please provide a brief comment about your experience with Darren

I found Darren to be extremely helpful and clear. His was patient and I felt very much able to trust him with my finances. I would highly recommend Darren as a financial advisor.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needed to find an alternative pension pot investment that provided more realistic returns.

How has Darren Bilkey helped you?

Darren fully took on board our requirements,concerns and successfully came up with an investment option that suited our needs. This he did with total professionalism, expertise and empathy. Very much a strong 'people person' which was portrayed throughout.

Have you seen the outcome you were hoping for?

Very successful setting up of new accounts and investment transfer

What could they have done better?

Nothing comes to mind

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Inheritance received

How has Darren Bilkey helped you?

Thoroughly recommend Darren for his knowledge and professionalism in handling our investments. He is very personable and explains everything up front with no pressure to progress until you are happy with his advice. All the paperwork and correspondence was received as promised and systems set up speedily.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. Kept well informed throughout.

Darren's reply

Thanks very much for your feedback and kind words!

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Following my retirement in the first half of 2020 (my wife retired some years earlier), I wanted a detailed review of our financial circumstances to ensure we weren't going to encounter any financial hardships in the future, as well as being certain our savings were being wisely invested.

How has Darren Bilkey helped you?

During the time Darren has been our financial advisor, he has always provided clear and concise information regarding my private pension pot and our savings and his assessments of these matters have always been most thorough. Darren provides us with honest and sensible advice, which gives us a great deal of reassurance at all times.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

We cannot fault Darren in any respect at all.

Darren's reply

Thanks for your kind words!

First impression from a user who is not yet a client

November, 2023

Overall

Please provide a brief comment about your experience with Darren

A great first meeting with Darren who demonstrated impressive knowledge and a genuine desire to understand my financial goals and objectives. Thank you Darren.

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

My partner and I were looking for advice on life insurance.

How has Darren Bilkey helped you?

Darren explained in depth all our options and happily answered all our questions!

Have you seen the outcome you were hoping for?

Yes - we are now have the insurance that is right for us!

What could they have done better?

N/A

Darren's reply

Thanks for taking the time to leave a review - glad we got the right outcome

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in East Sussex

What were the circumstances that caused you to initially look for an adviser?

Life Insurance after buying first home.

How has Darren Bilkey helped you?

Darren was excellent at explaining all the options available regarding life insurance and took the stress away from it. From explaining the differences between income protection, critical illness cover etc. This gave me great understanding of what I needed, and the options available to me. Darren is very knowledgeable and took into consideration budget and my needs.

Have you seen the outcome you were hoping for?

Yes, I now have taken out cover under Darren's advice.

What could they have done better?

Nothing, fantastic service.

Darren's reply

Thanks for the feedback and kind words!

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My life insurance policy had expired and I needed to look for a new policy.

How has Darren Bilkey helped you?

Darren discussed all of the 3 insurances I could take out very clearly and then gave me to time to process the information and discuss it with my husband. He took the time to explain how each one would benefit me and I decided to ask for an amount of cover in each of them, rather than just the life cover.

Have you seen the outcome you were hoping for?

Darren put together a comprehensive illustration of the 3 insurances, which we further tweaked to make it completely suitable for my current requirements. He then supported me within a meeting to complete the questionnaire.

What could they have done better?

The process was very straight forward and Darren was professional and easy to work with. There wasn't anything he could have done better.

Darren's reply

Thanks very much for your feedback - glad we got what you needed!

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

To manage investment savings on a professional basis.

How has Darren Bilkey helped you?

Reviewing investment savings and providing a cost effective solution, which has enabled a significant savings on the fees charged.

Have you seen the outcome you were hoping for?

Yes by Darren (and TFA) transferring investment saving into another investment provider thereby reducing the fee charges.

What could they have done better?

Nothing, as this was an easy change to make with help provided by Darren from the start to finish of the process.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was considering Equity Release but it's a bit of a minefield so I wanted some advice.

How has Darren Bilkey helped you?

Very thorough assessment of my financial circumstances, planning for the future, and a comprehensive guide to all that is equity release. Darren left no stone unturned in his clarification and guidance. I am so glad I didn't walk into this blind.

Have you seen the outcome you were hoping for?

Absolutely. I have released enough equity to finish home improvements on my property, help out my daughter and still have something behind me. I have the option to drawdown more if I need to in the future.

What could they have done better?

Nothing!

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We had savings pots with a variety of providers and needed advice on their suitability. We also wanted a clearer understanding of how we could best plan for the future, especially helping our family financially.

How has Darren Bilkey helped you?

Darren spent a a lot of time helping us to clarify our current financial circumstances and to think more specifically about our goals, both short and long term. This was really useful and we certainly wouldn’t have done this without his prompting.

Have you seen the outcome you were hoping for?

Yes. Our investments have been streamlined and invested more suitably. We have made provision to support our children and grandchildren efficiently.

What could they have done better?

Nothing.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I had recently retired, had several different savings plans & also wanted to take a lump sum from my Pension scheme so needed some advice on the best course of action to reinvest & ensure we had a good stable income on top of our company pensions.

How has Darren Bilkey helped you?

Darren quickly got to work & helped us to gain a significant benefit straight away before the end of the Financial year by taking up some available Tax relief that we were unaware of. He also carefully explained & discussed the various options that were available for our money to be invested. At all times Darren was clear & extremely helpful.

Have you seen the outcome you were hoping for?

So far we have gained a considerable amount due to Darren's advice & I have happily recommended his services to other colleagues who have recently retired. All of our investments where put together to gain the maximum benefit possible. We have gained far more that the cost of Darren's services, gains that we would not have had without his help.

What could they have done better?

Nothing, the service has been excellent & we are really pleased that Darren was recommended to us.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was having real issues with trying to contact my pension provider. I felt I had no control over my pension so decided to use vouchedfor to find a financial adviser to help with the situation.

How has Darren Bilkey helped you?

Darren was able to put me back in control of my pension. With his advice I moved my pension pot to a new provider and now have total access to it. I can see how it is working on a daily basis. Darren made sure I fully understood all my options and I am now much more aware of how pensions work.

Have you seen the outcome you were hoping for?

I am very happy with the outcome. Being more in control of my pension with Darren's help has given me a new confidence going forward.

What could they have done better?

I don't think there is anything he could have done better.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I had a company pension that urgently needed a way forward. The provider was hard to deal with. We needed independent advice,really wanted someone local. I enquired with Unbiased, Darren was among those listed.

How has Darren Bilkey helped you?

Darren has taken much of the worry away in providing an investment path for the future,this had been an on going worry for a number of years. Much of it due to the uncertainty's of the financial markets but also me being fearful of wrong decisions of planning a retirement.I needed some straight advice. Darren made it so much easier & a weight off our shoulders. The meetings were easy to conduct via Teams or Zoom,Darren is very into IT & screen sharing was ideal to show us illustrations of the projected future. Document signing via online,fast & easy. Overall a good experience.Darren is really easy to deal with & to us that counted for a lot.

Have you seen the outcome you were hoping for?

I suppose ask in 5 years time,we'll have a clearer picture then.

What could they have done better?

I don't think they could have done any better.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was looking to Consolidate my pensions ,

How has Darren Bilkey helped you?

Darren has gathered all the information over Teams meetings and phone calls, Darren answered all my questions and concerns helping me to make an informed decision to the way forward,

Have you seen the outcome you were hoping for?

Yes hoping the future economic climate with Darren,s expertise will get the results I wish towards my retirement,

What could they have done better?

I was happy with the process,

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Investment advice needed

How has Darren Bilkey helped you?

Darren thoroughly understands my financial requirements and has been extremely helpful in advising me on my portfolio.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

I wasn't happy with my current advisor and when Darren came so highly recommended I felt it was a good move to make.

How has Darren Bilkey helped you?

Enormously; I get a financial picture I have not previously had with other FA's and am encouraged that that the advice I get from Darren is concise and clear.

Have you seen the outcome you were hoping for?

It's early days and the markets have been challenging but it's starting to head in the right direction. It's about long term planning and Darren responding to my future financial needs.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Recommendation from a friend as I approached retirement.

How has Darren Bilkey helped you?

Investments and pension planning.

Have you seen the outcome you were hoping for?

Within the confines of a recently turbulent financial market we are on track.

What could they have done better?

Nothing, the financial advisor is available to answer queries.

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Inheritance/redundancy package. Needed to know how best to invest

How has Darren Bilkey helped you?

Invested to a level which suits our living requirements

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, fully satisfied with his continued financial services

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was looking to retire early and wanted some advice.

How has Darren Bilkey helped you?

I approached Darren after finding some favourable internet reviews regarding financial advisors and wasn’t disappointed. Darren transferred my existing pension into a more flexible pension which accommodated flexible drawdown. He explains everything in terms you can understand and he is very approachable.

Have you seen the outcome you were hoping for?

The last year or so has been very volatile to say the least but I believe Darren has invested my portfolio appropriately.

What could they have done better?

Very happy with Darren’s advice. Really don’t think he could of done any better considering market conditions.

Darren's reply

Hi Tony, Thanks very much for taking the time to review my service - it's a pleasure working with you both! Darren

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Both my husband and myself needed financial help with our private pensions and savings .

How has Darren Bilkey helped you?

We have been with Darren fir well over 5 years and he has helped move private pensions to a better invested pension, and built portfolios for us both from our savings.

Have you seen the outcome you were hoping for?

We are both retired and Darren has worked out the perfect drawdown for us to live very comfortable, with no hassle or worries !

What could they have done better?

There is nothing Darren could do better, he has managed everything perfectly, we have regular catch ups and he always keeps us up to date with everything. He is extremely good at explaining things to us, always very professional, while being very friendly at the same time, we are completely happy with all he has done !

Darren's reply

Thanks for your kind words Ann - it's a pleasure to advise you both.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Retiring and wanting to invest my pension

How has Darren Bilkey helped you?

Reinvested some pension monies and invested other monies

Have you seen the outcome you were hoping for?

Regarding investing of monies - yes

What could they have done better?

Nothing - although it took a few weeks to sort I was kept informed of what was happening at all times, which was great

Darren's reply

Thanks very much for your feedback Elaine - glad to have helped!

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement and I had a number of pension pots that I wanted to combine into a single fund which I then wanted to invest to give me the best possible return.

How has Darren Bilkey helped you?

Darren contacted the various pension schemes on my behalf and provided advise on the best ways to proceed with investment. As part of this exercise Darren found that one of the pension providers had under estimated the value of my pension and got the provider to increase the offer to the correct amount. As part of the advise Darren proposed the use of a financial investment company which has preformed very well over the last few turbulent years and my investment has grown. Combined with this Darren undertook an overall assessment of my financial situation and provided a forecast of my future financial situation. This a has enabled me to plan my retirement with a degree of confidence. We now have scheduled yearly meetings where Darren provides an update on the initial advise.

Have you seen the outcome you were hoping for?

Based on the investment advise and forecast provided by Darren, I am looking forward to a happy retirement.

What could they have done better?

Not very much.

Darren's reply

Thanks for your kind words!

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Saving on inheritance tax

How has Darren Bilkey helped you?

Great advice on reducing inheritance tax by setting up pensions for my grandchildren

Have you seen the outcome you were hoping for?

Yes the investment is doing well

What could they have done better?

I am satisfied with the outcome

Darren's reply

Thanks very much for taking the time to leave a review! Darren

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were looking to consolidate our investments and pay off our mortgage .

How has Darren Bilkey helped you?

Darren has structured our investments onto one platform .

Have you seen the outcome you were hoping for?

Our investment objectives have been met .

What could they have done better?

There is nothing Darren could do better . We were kept informed with online meetings in the depths of Covid .

Darren's reply

Thanks very much for your kind words - great to catch up with you! Darren

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To invest redundancy money

How has Darren Bilkey helped you?

To advise on how and where to invest the money

Have you seen the outcome you were hoping for?

Not at the moment with present circumstances

What could they have done better?

Nothing in view of present circumstances

Darren's reply

Thanks for taking the time to leave a review - certainly a difficult time for the country at present but keep faith in your financial plan and it will keep faith with you! Darren

First impression from a user who is not yet a client

August, 2022

Overall

Please provide a brief comment about your experience with Darren

After our enquiry a meeting was set up at our convenience. Darren was friendly, extremely helpful and professional. He explained everything thoroughly.

Darren's reply

Thanks very much for your kind words - looking forward to working with you. Darren

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Pension pot and inheritance

How has Darren Bilkey helped you?

Made money work for me Expert advice And his knowledge

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Darren's reply

Hi Mark - thanks very much for leaving a review. Darren

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To carry on with my personal pension business and advise me on investments

How has Darren Bilkey helped you?

He has given me excellent advice and has continued with my financial business

Have you seen the outcome you were hoping for?

Things are going in the right direction .

Darren's reply

Hi Paul thanks for your feedback! Darren

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I am self employed and wanted advice to set up a private pension and ISA

How has Darren Bilkey helped you?

Darren has been very supportive over the whole time I have known him but even more so since the start of the pandemic with the knock on affects on global markets. He strongly advised me to wait and I am so relieved I did! He has also been very helpful with my lack of technical ability when it comes to the internet and accessing my accounts. I cannot thank Farren enough for his support and advice over the last few years.

Have you seen the outcome you were hoping for?

Yes I am very happy with the performance of my small financial portfolio which would not even exist without Darren.

What could they have done better?

Nothing.

Darren's reply

Thanks very much for your feedback Karen!

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We had cash which we wanted to invest long-term to provide an additional income later in our retirement.

How has Darren Bilkey helped you?

Darren's experience and advice gave us the confidence to invest.

Have you seen the outcome you were hoping for?

The circumstances over the Covid period and more recently the Ukranian war, has not enabled the markets to work in our favour unfortunately. But as we are longer term investors, we are not too concerned at present.

What could they have done better?

Nothing. Market circumstances are not within their control.

Darren's reply

Thanks very much for your feedback Phil!

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Annual review of my portfolio

How has Darren Bilkey helped you?

Darren’s pre-meeting preparation is very thorough enabling him to give very clear explanations during my financial review. I have recommended Darren, to family and friends, for financial advice.

Have you seen the outcome you were hoping for?

I am pleased with my investments and the outcome is what I had expected.

What could they have done better?

I cannot think of any improvements - Darren's preparations and explanations meets all of my requirements.

Darren's reply

Thanks for taking the time to leave your feedback Nigel!

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Financial advice

How has Darren Bilkey helped you?

Darren has helped me with my finances, investment and pension

Have you seen the outcome you were hoping for?

Yes

Darren's reply

Thanks for your feedback!

First impression from a user who is not yet a client

June, 2022

Overall

Please provide a brief comment about your experience with Darren

Darren was really approachable and made me feel at ease as soon as our meeting began. He was extremely knowledgeable and listened to everything and was able to give me several scenarios that would meet my needs.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I instructed Darren Bilkey at TFA in 2021, after relocating to the South West.

How has Darren Bilkey helped you?

Darren has assisted me with financial advice to enable me to adapt to new circumstances, and to set up a financial plan for the future. He provides clear, straightforward advice, in a helpful and friendly way.

Have you seen the outcome you were hoping for?

I have received the level of advice I require and have been made aware of the fluctuations which may affect my circumstances due to world events.

What could they have done better?

I am satisfied with the advice I have received.

Darren's reply

Hi Liz thanks for your feedback, though I can see there is room for improvement! Look forward to catching up with you.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My husband and I wanted a review of our pensions, and help with planning for our retirement.

How has Darren Bilkey helped you?

Darren's professionalism, friendliness and knack for making complicated financial dealings a little less daunting has been very helpful to us both. He has taken time to get to know us and our situation, and this really comes through in our annual review. He always takes the time to fully explain the reports and put them in context, which we find particularly helpful, and he is an excellent communicator.

Have you seen the outcome you were hoping for?

Our pensions are performing as we would expect them to, so we are pleased with the outcome so far.

What could they have done better?

Nothing.

Darren's reply

Thanks for your feedback Rosie!

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Darren has been a great help to my wife and I after we inherited a sum of money and were unsure how to best use it to supplement our income through investments.

How has Darren Bilkey helped you?

Darren took time to fully understand our complicated work and life situation and plans for the years ahead. He formulated an investment strategy to suit our needs and took a significant amount of time to explain the whys and wherefores and answered my many new investor questions. Darren was also able to produce an investment plan which met our strict ESG requirements. I would certainly recommend Darren to others!

Have you seen the outcome you were hoping for?

Yes, Darren’s patients and knowledge has given us the confidence to move forward.

What could they have done better?

No, very happy with Darren's service.

Darren's reply

Thanks very much for your feedback

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

As I approach my mid fifties, I felt the financial advice I was currently receiving wasn't comprehensive and that I wasn't receiving the sort of advice or attention I wanted at this crucial stage in life financial planning.

How has Darren Bilkey helped you?

Darren was unbelievably thorough, looking at all aspects of my financial health. We took it apart bit by bit, uncovered where my money wasn't working for me, discussed risk and future needs, current and future spend and went through all aspects of moving my money to another platform which would deliver what I am looking for.

Have you seen the outcome you were hoping for?

It's early days in terms of return, but I am confident in the decisions we made together and look forward to seeing better results in the years to come.

What could they have done better?

I can't think of one thing that I can say could have been done better. The communication has been unsurpassed through the whole process.

Darren's reply

Thanks very much for your feedback Helen!

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was left a reasonable amount of money and needed advice as to its inverstment

How has Darren Bilkey helped you?

Darren took over the management of my portfolio when my first,trusted advisor, retired but who advised me that Darren as very well placed and qualified to do this. My previous financial advisor had every confidence that Darren would be a good replacement able to give the sort of advice and help, that I personally needed and this has proved to be very much the case. He has made sure that I am getting not moly the best value for my investments, but invested in the manner I would prefer, but also importantly is very aware that at ' my age and stage' I need all the help I can get!

Have you seen the outcome you were hoping for?

My portfolio has been handled as I have asked and I have been able to conitue with the standard of living that I had hopped for, but bearing in mind the long term outcome.

What could they have done better?

So far as I am able to assertain, not being qualified in finance, everything has been done to the standard promised and help always available should I require it, so for me personally there are no improvements to be made.

Darren's reply

Thanks very much for your kind words!

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Having retired we were looking for good financial advice that would enable us to firstly invest our retirement funds to provide us with good growth and security. Secondly we wanted advice on equity release from our house.

How has Darren Bilkey helped you?

Darren Bilkey from TFA has been our financial adviser for a number of years. He has given us advice on where to invest our money and our investments have performed incredibly well. Recently he has given us his financial expertise covering equity release, which we opted to undertake. His expertise was well informed, and provided us with the information and confidence to make this decision. Without hesitation I recommend Darren Bilkey at TFA, to provide you with good professional financial advice.

Have you seen the outcome you were hoping for?

In both instances, we have been extremely satisfied with the outcomes.

What could they have done better?

Nothing!

Darren's reply

Thanks very much for your review - much appreciated and pleased to hear I have met your expecations! Darren

First impression from a user who is not yet a client

January, 2022

Overall

Please provide a brief comment about your experience with Darren

I met Darren for the first time via a Team Meet setup in which I had no functioning webcam or microphone on my PC. Darren quickly found a solution and with his help we spoke using the PC (where I could see him) and my old mobile phone (through which I spoke to him). This told me a lot about Darren's competence, adaptability and initiative -and the succeeding discussion did not let him down. He listens, is clear in his responses, relaxed, reassuring, informed and very intelligent. As a result I came away from the initial meeting with a pretty clear idea of where I stood financially and what my options were. I'm consulting one or two other financial advisors, just to be sure of who I feel most secure with. Thank you, Darren.

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To consolidate our savings into pensions.

How has Darren Bilkey helped you?

Did as asked explaining everything very clearly.

Have you seen the outcome you were hoping for?

Yes, even in these uncertain times.

What could they have done better?

Nothing

Darren's reply

Hi Sue - happy new year - thanks for taking the time to leave a review! Darren

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Reached retirement age

How has Darren Bilkey helped you?

Giving me good advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Darren's reply

Thanks for taking the time to leave some feedback Phil - catch up with you next year. Darren

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed help as I am inexperienced.

How has Darren Bilkey helped you?

Calm, assured and very helpful.

Have you seen the outcome you were hoping for?

Yes very satisfactory.

What could they have done better?

Nothing I know of.

Darren's reply

Thanks very much for your feedback! Darren

Repeat review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Staffordshire

This review is a follow-up review from a client who left a review previously.

How has Darren Bilkey helped you since your last review?

Darren completes regular reviews of my portfolio. He gives me honest straightforward non pressurised advice by using his experience and detailed market knowledge.

Darren's reply

Thanks very much for you feedback - appreciated! Darren

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Looking for advice on investments and savings .

How has Darren Bilkey helped you?

Darren has helped us by investing our funds and are confident with his advice .

Have you seen the outcome you were hoping for?

Our investments are performing well .

What could they have done better?

Nothing

Darren's reply

Thanks for your feedback David - much appreciated. Darren

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I had a number of pension “pots” and I needed professional advice on how best to invest the various funds to maximise my pension.

How has Darren Bilkey helped you?

Darren reviewed the various funds and not only advised on how best to invest the funds but also managed to find some funds that I was not aware of.

Have you seen the outcome you were hoping for?

As a result of Darren’s advice I now have a projected pension income which I am very happy with and there will be yearly reviews to assess whether any changes are required.

What could they have done better?

I do not believe that there is anything that could have been bone better.

Darren's reply

Thanks for your kind words Terry! Darren

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I have had a Financial Adviser for over 30 years. My original circumstances were that I needed to set up a personal pension, but over the years, I have had more need of an adviser in terms of life insurance, other investments and mortgages.

How has Darren Bilkey helped you?

I have had a Financial Adviser since 1991. Of the 4 different advisers I have worked with over that period, Darren's advice, insight and understanding of my requirements has exceeded all those before him. He takes time to explain things in my language and is willing to provide as many different illustrations and references as I need. Darren has understood my needs and focused on the areas I wanted to address with good advice and good results.

Have you seen the outcome you were hoping for?

I always want more, but I am happy with the outcomes I have received so far.

What could they have done better?

Nothing. Really.

Darren's reply

Thanks very much for your kind words John - as always if you feel that I can improve our service in any way please let me know! Darren

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Myself and my husband needed help with our savings and pensions.

How has Darren Bilkey helped you?

On first meeting Darren, I was very impressed with how professional he was, while also being very friendly. He most definitely knew what he was talking about, he was in fact very knowledgeable about investments and pensions. He took over my portfolio , and changed it to a much better investment. He moved money from my bank accounts to even better investments. He changed my husbands pension to a much better one. Now he is looking after us in our retirement, with providing us with a very good standard of living for the rest of our lives, from our pensions and portfolios. Quite a task, but he has it all sorted out. My husband and myself, are extremely pleased with all that Darren has, and is, doing for us, and apart from his professionalism he is a really polite and friendly person, we both like him a lot. He makes understanding things that we would normally struggle with, very easy to understand, which in return gives us both confidence! Darren, is highly recommended by us, I honestly think, we could never of done any better, totally satisfied !!

Have you seen the outcome you were hoping for?

Yes indeed we have ! He is managing both our portfolios perfectly.

What could they have done better?

He could not of done anything better, we are both pleased with everything, thank you Darren.

Darren's reply

Thanks for your feedback - a pleasure to advise you both! Darren.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To reduce our inheritance liability

How has Darren Bilkey helped you?

Suggested we invest money into pensions for our grandchildren to reduce inheritance tax

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

He was very efficient and easy to deal with so I cannot suggest how things could be done better

Darren's reply

Thanks for your feedback - appreciated as always! Darren

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Having had poor financial advice from a previous source this firm was strongly recommended

How has Darren Bilkey helped you?

Having taken over my finance, from a colleague who retired. Darren has continued to advise and recommend the best way forward with my funds, and with an inheritance I was left, bearing in mind my cautious attitude to risk….in other words he listens to what you say, which I find reassuring as I am not totally comfortable dealing with this aspect of my life. as I am not overly confident when dealing with this subject.

Have you seen the outcome you were hoping for?

I have more than seen the outcome I was hoping for especially in these difficult times

What could they have done better?

Not sure anything could have been done better.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Having had poor financial advice from a previous firm I was directed, by a friend, to this firm and their advisers.

How has Darren Bilkey helped you?

Darren having taken on my finances, from a colleague who retired, has continued to make my funds grow bearing in mind my fairly cautious attitude to risk. He advised me on the best path to go, for me, with an inheritance I was fortunate to be left and insured that all aspects of the transaction was smooth sailing at what was a difficult time for me and my family.

Have you seen the outcome you were hoping for?

I have more than seen the outcome I expected…. I never, in this present climate, would have expected to see my finances grow as they have done

What could they have done better?

Not sure that there was anything else he could have done better.

First impression from a user who is not yet a client

September, 2021

Overall

Please provide a brief comment about your experience with Darren

helpful pressure free unbiased advice. We are novice investors and needed help in getting the best posible outcome on our investments. Easy to talk to and happy to explain and repeat as much as necessary. Made certain that we understood all the options he was talking about. Would recommend anyone unsure of how to make the most of surplus funds to contact Darren

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed help managing my investments

How has Darren Bilkey helped you?

He provided a great deal of valuable and relevant information

Have you seen the outcome you were hoping for?

Yes

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Setting up a pension.

How has Darren Bilkey helped you?

Thoughtful and helpful advice that made sure I was doing the right things to achieve my goals.

Have you seen the outcome you were hoping for?

Investments and pension have performed very well, and specific advice has helped to save a fortune.

Darren's reply

Thanks very much for the review! Darren

Review from verified client

September, 2021

Overall

Advice

Service

Value

Based in South Yorkshire

What were the circumstances that caused you to initially look for an adviser?

We were approaching retirement and needed sound advice regarding our numerous pension pots.

How has Darren Bilkey helped you?

Darren looked at all our financial details and advised what our options were, we were more than happy with the advice that he provided in relation to our pension planning.

Have you seen the outcome you were hoping for?

Yes, the figures have exceeded our expectations.

What could they have done better?

Nothing

Darren's reply

Thanks very much for your kind words - if we can improve any aspect of the service provided please do let us know!

First impression from a user who is not yet a client

August, 2021

Overall

Please provide a brief comment about your experience with Darren

Wasn't able to help my case, suggested some solution.

Darren's reply

Hi Kit - I am sorry that I wasn't able to help you - as I mentioned to you, sadly the service you contacted me about isn't an area we operate in, and we are unable to provide regulated advice if you do not live in the UK. I hope my suggestions help and that you find an adviser to suit your circumstances. Best wishes, Darren

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Our previous consultant retired and recommended Darren as his successor.

How has Darren Bilkey helped you?

Continued investment advice which is valued and reassuring and on going, would recommend Darren on experience and past consultations.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No complaints

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I sought financial advice following buying my first property, this has continued to date and has helped to plan mortgages, investments and future proofing my finances for my children.

How has Darren Bilkey helped you?

Darren has always been very approachable, methodical and knowledgeable with any enquiry. He works effectively has helped my husband and I plan our financial futures carefully.

Have you seen the outcome you were hoping for?

Absolutely, very happy with where things are now and we have more plans to secure our finances as we progress through life.

What could they have done better?

Happy with everything to date no critical feedback.

Darren's reply

Thanks for you review - it is appreciated! Darren

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Like others, we ‘inherited’ Darren when our financial advisor retired.

How has Darren Bilkey helped you?

He helped us by reviewing our portfolio before we first met, actually listening to our hopes and fears for our financial future then giving us good, common sense advice.

Have you seen the outcome you were hoping for?

Since our first meeting, Darren has not given us any reason to change our high opinion of him, both professionally and personally.

What could they have done better?

We cannot think of anything Darren could have done better. In these extraordinary times he has kept in touch via email and zoom (ably supported by Steph!)

Darren's reply

Thanks very much for your feedback!

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I inherited an amount of money and needed advice on how to invest wisely. I also retired and needed help sorting out my pension

How has Darren Bilkey helped you?

He invested my inheritance for me and help me sort out my pension.

Have you seen the outcome you were hoping for?

Yes, all my investments are making good progress and I'm able to live comfortably drawing on my pension and savings.

What could they have done better?

Nothing.

Darren's reply

Thanks for your kind words - glad you are happy with the progress! Darren

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Darren has ben extremely helpful in guiding us from our working lives into retirement and the complex issues that can arise.

How has Darren Bilkey helped you?

He reviews our situation regularly ensuring that we benefit from our pensions and investments.

Have you seen the outcome you were hoping for?

Yes, the broad outcomes have been met and often exceeded thanks to his friendly and professional approach.

What could they have done better?

He has fully met our expectations, we really appreciate his approach to what can for be a complex subject. We would not hesitate to recommend Darren to others.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Our previous advisor was retiring and recommended Darren Bilkey

How has Darren Bilkey helped you?

Improved our investments.

Have you seen the outcome you were hoping for?

Yes

First impression from a user who is not yet a client

July, 2021

Overall

Please provide a brief comment about your experience with Darren

Darren answered my pension contributions queries fully.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

we needed professional advice following redundancy

How has Darren Bilkey helped you?

Darren has given us options we would not have been unaware of and moved our money to another provider so we get a better return.

Have you seen the outcome you were hoping for?

Very much so, Darren has helped us to maintain the lifestyle we want.

What could they have done better?

nothing that I am aware of.

Darren's reply

Thanks very much for your kind words Mike! Darren

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We wanted to invest capital to supplement our pensions if required.

How has Darren Bilkey helped you?

Darren gave us confidence to accept his advice backed up with information that made us feel comfortable in his ability to look after our future.

Have you seen the outcome you were hoping for?

n/a as we are only just about to make the investment.

What could they have done better?

As above

Darren's reply

Thanks for your kind words Phil - looking forward to working with you!

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

First annual review on investments

How has Darren Bilkey helped you?

Darren explained everything very clearly and answered all my questions. I would thoroughly recommend him for financial advice.

Have you seen the outcome you were hoping for?

I am very pleased with the investments so far and am confident that Darren has recommended the best investments for my needs.

What could they have done better?

Nothing. Darren gives 100 per cent and always gives a thorough explanation of everything.

Darren's reply

Thanks for the feedback Julie - much appreciated! Darren

First impression from a user who is not yet a client

May, 2021

Overall

Please provide a brief comment about your experience with Darren

I had a meeting with Darren and was very impressed. Here is why: 1. Darren came well prepared. He studied my numbers prior to our meeting and didn't waste time covering the basics. 2. He was very knowledgable and gave actionable advice. 3. He spent well over 1h answering all my questions despite it being our initial (free-of-charge) meeting. 4. He was genuinely interested in my best. Selling his services was not a priority. 5. It was a pleasure to talk to him.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

My previous financial advisor retired and Darren thankfully took over the portfolio.

How has Darren Bilkey helped you?

Advice on balance vs risk for pension and savings and annual portfolio update reviews.

Have you seen the outcome you were hoping for?

Yes despite challenging Covid19 times the portfolio has performed well increasing in value.

What could they have done better?

Nothing

Darren's reply

Thanks for taking the time to leave some feedback Alan - appreciated! Darren

First impression from a user who is not yet a client

April, 2021

Overall

Please provide a brief comment about your experience with Darren

Working with Darren has been an invaluable experience. I highly recommend him. I found out all the information I hoping to be advised on and more. He is super easy to speak to and lays things out clearly so you can see for yourself what will work for you. He has given me a formula I can take away and apply to other investments I may be interested in, making me feel empowered to make more informed and knowledgeable investments. Thanks for your time and advice Darren!

First impression from a user who is not yet a client

April, 2021

Overall

Please provide a brief comment about your experience with Darren

Very clear explanation of services and charges.

First impression from a user who is not yet a client

April, 2021

Overall

Please provide a brief comment about your experience with Darren

For our initial meeting, Darren was able to give us the confidence needed for us to go forward with using him and his services for planning our retirement future.

First impression from a user who is not yet a client

February, 2021

Overall

Please provide a brief comment about your experience with Darren

Sound advice given and very knowledgeable! Would definitely consult Darren again in the future and highly recommend him!

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Pension and investment advice, along with mortgage advice.

How has Darren Bilkey helped you?

Ongoing pension and investment advice, plus worked out the right mortgage approach when moving house.

Have you seen the outcome you were hoping for?

Definitely, investments have all performed well considering what has happened for the last few years, and very happy with the mortgage deal.