Reviewed for

Insurance and Protection ( 26 )

Mortgages ( 26 )

Pensions ( 134 )

Equity Release ( 10 )

Retirement income (annuities, drawdown) ( 68 )

Investments and Savings ( 124 )

Pension Transfers - Non Specialist ( 23 )

Inheritance Planning ( 24 )

Long Term Care ( 8 )

Pension Transfers - Specialist ( 21 )

Financial Planning ( 47 )

Financial Mentoring ( 11 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 10 )

£200k - £500k ( 30 )

£100k - £200k ( 17 )

Up to £50k ( 13 )

£50k - 100k ( 15 )

Client reviews

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I've had an advisor for years. Paul took over when my last one retired.

How has Paul Grey helped you?

Paul has helped me draw down in my pension, given me food advice on how to plan financially for the future.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

Paul's reply

Thanks for leaving a review Rob, the feedback is always appreciated.

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Wanted somewhere safe for my savings

How has Paul Grey helped you?

Good advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Come to see me every year rather than Zoom.

Paul's reply

Thanks for leaving the review Elaine. I did mention at the end of our last meeting, along with noted in the review invites that if you want face to face I will provide that, but the default for the online diary is remote. When we contacted you to booked you said you were happy with a remote meeting which is why we carried it out that way. It’s a shame to receive a lower rating for something that we do offer and provide but hopefully this helps to clear it up for the future.

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I had some cash to buy invest

How has Paul Grey helped you?

Great advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not a lot

Paul's reply

Thanks for the review Mary, always good to have feedback.

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My previous advisor was retiring r

How has Paul Grey helped you?

He carried on with the investment that I already had with the other advisor

Have you seen the outcome you were hoping for?

Yes all ok

What could they have done better?

Nothing

Paul's reply

Thanks for leaving the review Patricia, I know you said 'Nothing' to 'What could they have done better', however, your rating suggests more could be done and I would therefore be grateful for any feedback you could give me to help me improve the advice I give, and therefore the future ratings I receive.

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed to sort my pensions, at one time I had 4 or 5 separate ones 1: I wanted to arrange a 25% withdrawal because I was at that point at the age to take tax free. 2: wanted to consolidate the remaining Pensions.

How has Paul Grey helped you?

Paul came and we discussed all options along with other financial advice and planning.

Have you seen the outcome you were hoping for?

Yes very much so and more. Paul has been a fantastic honest and open Financial Adviser. Paul understands the Fiscal World totally therefore his advise is taken on board every time we need to disgust any financial issues.

What could they have done better?

I can honestly say that everything was done and executed perfectly therefore I can't suggest that anything could be done better.

Paul's reply

As always, thanks for leaving the review David, the feedback is really appreciated and helpful for other potential clients.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I needed advice on what to do with my pension money.

How has Paul Grey helped you?

Paul has explained my options and has invested my money.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing that I can think of.

Paul's reply

Thanks for taking the time to leave the review Alan and pleased to hear you are happy with everything so far, all feedback is appreciated.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We wanted to make sure we had enough money in retirement so wanted to start adding to a personal pension to go alongside our work pensions

How has Paul Grey helped you?

He has transferred all of our old pensions to one place which will hopefully provide what we need for the future

Have you seen the outcome you were hoping for?

Its very early days but so far our investment is going in the right direction

What could they have done better?

Nothing

Paul's reply

Thanks for taking the time to leave the review Caroline. I'm looking forward to helping with your retirement plans.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

Need to make informed investments

How has Paul Grey helped you?

Making investments seem less complex.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thanks for taking the time to leave the review Philip, and happy to be able to help with your financial planning.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Been with TFA for many years now

How has Paul Grey helped you?

Financial advice

Have you seen the outcome you were hoping for?

Seems to be going to plan

Paul's reply

Thanks for the review Roy, and feedback on how I can offer you better value for money would be greatly appreciated.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Ability to receive advice on pension and investments

How has Paul Grey helped you?

Given me advice on pensions and financial investments

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thanks for leaving a review Anne, and pleased to be able to help with your financial planning.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Initially I was looking for advice on my pension savings after erratic returns on the existing investments.

How has Paul Grey helped you?

He has helped with advice relating to pensions, inheritance tax, financial planning and investments.

Have you seen the outcome you were hoping for?

I felt that the advice given was solid and reliable, helping to clarify things that in some cases I was previously unaware of.

What could they have done better?

I was happy with the advice and service that I received.

Paul's reply

Thanks for the review Peter, and happy to be able to help with your financial planning.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Long term planning for over 20 years. Investing and savings plans and now into a drawdown phase into retirement, and planning income for the next 20 years.

How has Paul Grey helped you?

Sound advice and future projection in source of income from other assets

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing. All advice has been preceded by a "attitude to risk" which has shaped our investment portfolio. Successful planning has allowed me to retire at the age of 60 on a sound income platform

Paul's reply

Thanks for leaving the review Phil and happy to be able to help with the planning for your retirement.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was initially looking for advice on a personal pension, having left it to quite late in life to start one.

How has Paul Grey helped you?

Paul Grey has helped me to understand how my chosen pension plan works in great detail. His friendly approach makes you feel at ease and able to ask questions.

Have you seen the outcome you were hoping for?

It is probably too early to see an outcome to what has been put in place, but all is looking positive so far.

Paul's reply

Thanks for taking the time to leave the review Sara, and happy to be able to help you with your financial plans.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement, drawdown to ease into pension date

How has Paul Grey helped you?

Setting up payments, drawdown etc. Also movement to another platform

Have you seen the outcome you were hoping for?

Ver much so, delighted

What could they have done better?

I have always been pleased with the service received

Paul's reply

Thanks for the feedback Nick - Pleased to be able to help.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Large inheritance

How has Paul Grey helped you?

Planned sensibly for projected income streams throughout present day and retirement

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Don't know. Not an expert!

Paul's reply

Thanks Jeremy, pleased to be able to help and I appreciate you taking the time to leave a review.

Review from verified client

March, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Approaching Retirement

How has Paul Grey helped you?

Paul has advised us the best way to plan financially for our retirement

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can't think of anything?

Paul's reply

Thanks Mark, pleased to be able to help with your financial plans.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I wanted to know if I was in a position to retire early.

How has Paul Grey helped you?

He's gathered all of my pensions in one place & re-invested part of it.

Have you seen the outcome you were hoping for?

Yes, with Paul's help I am able to retire 12 months early.

What could they have done better?

Nothing.

Paul's reply

Thank you for taking the time to leave a review Kevin. I am pleased to be able to help you plan your retirement and I look forward to working with you moving forward.

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To bring all separate investments under scheme and have them properly managed and make better use of pension benefits and allowances as well as look at ways of generating future investment income.

How has Paul Grey helped you?

Offered advise via Teams meetings and follow up emails.

Have you seen the outcome you were hoping for?

Too early to say, but potentially yes.

What could they have done better?

Nothing at this stage, everything has been handled really well and Paul has been informative and very helpful to date.

Paul's reply

Thanks for Leaving a review Tim. I hope over time I can improve your perception of the value for money you receive and look forward to working with you moving forward.

First impression from a user who is not yet a client

January, 2024

Overall

Please provide a brief comment about your experience with Paul

Friendly, professional, candid and able to think outside the box.

Paul's reply

Thanks Sally, I appreciate you taking the time to leave a review and look forward to hearing from you again.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

he took over from our previous adviser following his retirement.

How has Paul Grey helped you?

reviews investments and updates us with valuations regularly.

Have you seen the outcome you were hoping for?

agreed with his recomendations to achieve our goals

Paul's reply

Thanks for leaving a review Graham, I always strive to provide the best service to my clients and am open to feedback on how I could improve this. Based on your rating it I would be grateful to hear what you think I could do better in the future.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To save money.

How has Paul Grey helped you?

Savings Pensions Great advice

Have you seen the outcome you were hoping for?

Yes

Paul's reply

Thanks Wendy, always pleased to see a positive review and happy to be able to help.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

recommendation

How has Paul Grey helped you?

Help with transfer of a dormant investment to a more suitable package

Have you seen the outcome you were hoping for?

Not as yet mainly due to events beyond our control

What could they have done better?

Nothing as far as i am aware

Paul's reply

Thanks for leaving a review Peter, I always strive to provide the best service to my clients and am open to feedback on how I could improve this. Based on your rating I would be grateful to hear what you think I could do better in the future.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Benefits of expert help.

How has Paul Grey helped you?

Reorganised our investments to maximise returns and income also reducing annual fees.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

N/A

Paul's reply

Thanks David - As always the feedback is really useful for myself and other potential clients

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We wanted to organise our finances

How has Paul Grey helped you?

He has relocated funds and pensions to make them more productive

Have you seen the outcome you were hoping for?

It’s early days but yes we think so.

What could they have done better?

N/a

Paul's reply

Thanks for leaving the review Mat, its always appreciated

Review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Paul Grey helped you?

Paul has been extremely clear and thorough in terms of advising the best route to grow my pension so I can reach my objective to have an option to retire earlier as per set goal. Obviously this has to be realistic that I can contribute accordingly to grow that pension. Paul organised multiple meetings to go through the process, explain what he was proposing, why and ensure I understood all his points. I felt very reassured and confident about my decision to go with him.

Have you seen the outcome you were hoping for?

Not yet as we're just starting the process.

What could they have done better?

Nothing! I was very happy with the thorough process and Paul's patience and commitment to ensuring I understood everything correctly.

Paul's reply

Thanks for the review Jasmine, I'm pleased to have been able to help and look forward to working with you moving forward.

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Mortgage and retirement planning.

How has Paul Grey helped you?

Paul is very approachable and took the time and trouble to fully understand my individual circumstances and needs. He offers practical advice and I feel reassured knowing he has my best financial interests at heart. he has helped me with my pension forecast and I am now confident that I can have a secure retirement. I highly recommend his services.

Have you seen the outcome you were hoping for?

Yes definitely.

What could they have done better?

Nothing - Paul does a very thorough job.

Paul's reply

Thanks for leaving the review Maureen, feedback is always welcomed

Review from verified client

October, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We have been with the company for a number of years

How has Paul Grey helped you?

He has explained investing clearly

Have you seen the outcome you were hoping for?

One always hopes for more!!

What could they have done better?

I doubt it

Paul's reply

Thanks for leaving the review Anne, all feedback is welcomed

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

Personal pension plans

How has Paul Grey helped you?

Putting three pension plans together. I can keep track of them on website

Have you seen the outcome you were hoping for?

Yes Paul​ is able to help whenever I have a question or concern.

What could they have done better?

Nothing Paul or one of his team is always contactable via the phone or email.

Paul's reply

Thank you for taking the time to leave feedback again Linda, as always it is greatly appreciated by myself and other potential clients.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Financial planning and possible inheritance tax liabilities.

How has Paul Grey helped you?

Paul has always given us a lot of time to explain and explore our finances, which we have appreciated. He is aware of our family circumstances and certainly in relation to health matters which we feel we need to take into consideration.

Have you seen the outcome you were hoping for?

We have always been cautious to moderate investors so we know that we will not reap rewards that, perhaps, riskier investors will.

What could they have done better?

Nothing.

Paul's reply

Thanks for leaving the review Carole, it really is appreciated.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Pauls predecessor Adrian Cross had been our financial advisor for many years.

How has Paul Grey helped you?

Paul has been a great help with pension advice and inheritance tax.

Have you seen the outcome you were hoping for?

Yes

Paul's reply

Thank you for the feedback Pam, it would be great to talk about any areas you feel I could improve my service in.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I got a surprise! MONEY

How has Paul Grey helped you?

All he knows

Have you seen the outcome you were hoping for?

Somewhat

What could they have done better?

Don't Know

Paul's reply

Thanks for taking the time to leave the feedback James, its appreciated.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Help plan for the future

How has Paul Grey helped you?

Steered us through the process

Have you seen the outcome you were hoping for?

Early days

What could they have done better?

Nothing comes to mind

Paul's reply

Thanks for the feedback Chris, its really helpful for other potential clients to hear from existing clients about their service.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

Cash lump sum to invest and pensions consolidation.

How has Paul Grey helped you?

Best products for my needs, how to ensure best inheritance outcome following death, how to improve returns in the long termon for investments whilst ensuring as far as is possible, financial security post retirement. Paul is very good at explaining, comprehensively but in reasonably easy to understand terms, the reasons behind his advice.

Have you seen the outcome you were hoping for?

So far, yes, Paul's advice has not been detrimental to my financial position.

What could they have done better?

I can't think of anything.

Paul's reply

Thank you for leaving the review Steve, the feedback is always appreciated.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement and needed advice.

How has Paul Grey helped you?

Paul has taken care of my retirement fund and has invested it for my retirement, he has explained things which have given me a greater understanding of how things work.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Paul's reply

Thank you for leaving the review Alan, the feedback is greatly appreciated.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Paul was recommended to me by a family member involved in financial planning. I needed help consolidating several workplace pensions, but over the years, Paul has advised me on retirement, inheritance and financial planning.

How has Paul Grey helped you?

Paul consolidated some of my workplace pensions, helped me plan for retirement to get the most out of my state pension in the U.K. and the USA and estate planning for my will.

Have you seen the outcome you were hoping for?

Without Paul’s help, I would have permanently lost out on substantial pension income from my USA state pension. He is very patient at explaining complex rules and strategies that allowed me to make the most of my pension income. The advice really makes a huge difference.

What could they have done better?

I’m very happy with the service Paul has given me. I don’t know if there is anything he could have done better.

Paul's reply

Thank you for such a detailed review Carmen, It will really help other potential clients when deciding who they should work with.

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I wanted to retire from my job.

How has Paul Grey helped you?

He has helped me to set up my finances to enable me to finish work.

Have you seen the outcome you were hoping for?

Yes

Paul's reply

Thank you for leaving the review Sue, all feedback is always appreciated

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Previous advisor retired

How has Paul Grey helped you?

Paul gave me clear advice and explained things patiently and clearly.

Have you seen the outcome you were hoping for?

I've found an advisor that I can build a good relationship with.

Paul's reply

Thanks for leaving the review Judith, the feedback is always welcome.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Retirement income

How has Paul Grey helped you?

With advice and help to get the best from our money

Have you seen the outcome you were hoping for?

Yes

Paul's reply

Thank you for the feedback Joan, I am also always happy to offer my services to any of your friends and family that you feel may benefit from my advice.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needed advice on investing savings and inheritance money.

How has Paul Grey helped you?

Paul has been very explicit and patient in his recommendations. He always responds very quickly and efficiently to any query or message I send. He has offered what is best my circumstances.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Paul's reply

Thank you for the feedback Angela, I am also always happy to offer my services to any of your friends and family that you feel may benefit from my advice.

Review from verified client

June, 2023

Overall

Service

Value

Advice

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Large inheritance

How has Paul Grey helped you?

Planned an investment programme taking into account our full situation

Have you seen the outcome you were hoping for?

Not yet, very very early days

What could they have done better?

Not sure

Paul's reply

Thank you for the feedback Jeremy, I am also always happy to offer my services to any of your friends and family that you feel may benefit from advice.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

After retirement.

How has Paul Grey helped you?

Always on the end of phone or email if we want advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Cannot think of anything.

Paul's reply

Thank you for the feedback Richard, I am also always happy to offer my services to any of your friends and family that you feel may benefit from advice.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

For advice with lump sum investment.

How has Paul Grey helped you?

Paul understands and supports our financial situation.

Have you seen the outcome you were hoping for?

Marginally.

What could they have done better?

No COVID. Better state of the world.

Paul's reply

Thank you for the feedback Brian, I am also always happy to offer my services to any friends and family.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To help with financial planning

How has Paul Grey helped you?

Advice on investments, pensions and inheritance planning

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

All good, thank you.

Paul's reply

Thank you for leaving the review Jane and would welcome any feedback you have on the service provided.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Maturing company pension.

How has Paul Grey helped you?

Advised to invest rather than taking a fixed pension.

Have you seen the outcome you were hoping for?

Too early to say as it’s only been two years and it’s a long term plan

What could they have done better?

External influences beyond Paul’s control ( world influences ) have had an initial negative effect, some time will tell.

Paul's reply

Thanks Adrian, I appreciate you taking the time to leave the review. If you know of anyone that you feel would benefit from my services, please do put them in touch.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Originally I had 4 or 5 different pensions, it was in bit a mess really, difficult to managed and to know long term exactly how to deal with them as I needed to raise some capital for a major improvement for our business. Only thing I knew was I could take out 25% tax free as I was at that age. So needed a professional and Paul came highly recommended!!

How has Paul Grey helped you?

Paul helped me considerably, I could not have done it on my own for sure. Paul liaised with each pension provider and managed to transfer all of them into one manageable platform, which Paul still advise and monitors, so therefor I know my pension is in good hands. Also Paul advises on all aspects of financial planning for me and I know its sound unbiased advise.

Have you seen the outcome you were hoping for?

Yes I sure have, absolutely fabulous work. Also Paul explains everything in a way that one can understand the financial world far better.

What could they have done better?

I can honestly say 'nothing' 100% Although its not asked, It is so imported to have a true professional registered FA because you hear of so many horror story's of so many people losing so much, life savings, pensions etc.

Paul's reply

Thanks David, I appreciate you taking the time to leave such a detailed and positive review. It will really help other potential clients to better understand how I may be able to help and if there is anyone you feel that would benefit from my services, please do put them in touch.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We had money to invest

How has Paul Grey helped you?

Paul has considered my requirements and what I might need in later life and has given suitable advice

Have you seen the outcome you were hoping for?

Unfortunately, through no fault of Paul’s (I think we can blame a global pandemic and Vladimir Putin) my investments have decreased in value.

What could they have done better?

Nothing better

Paul's reply

Thank you for leaving the review Chris, as always any feedback is welcomed.

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Investment management

How has Paul Grey helped you?

Investment management, pension planning, life insurance

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thanks Shaun, as always the feedback is appreciated.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Savings

How has Paul Grey helped you?

Paul has been very dedicated and helpful over the years.

Have you seen the outcome you were hoping for?

Still a way to go but looking on track.

What could they have done better?

Happy with the service provided.

Paul's reply

Thank you for taking the time to leave such a positive review Paul, glad to be able to help you with the planning.

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I received an inheritance and was reccomended an advisor then as he retired Paul took Over and was introduced to me

How has Paul Grey helped you?

By investing my money the best that he can an given me advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

He couldn’t do better as I am very cautious person and never had money before

Paul's reply

Thank you for leaving the review Patricia, the feedback is appreciated, as is any suggestions for any improvements you feel I could make.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Inherited some money

How has Paul Grey helped you?

Given advice on investment

Have you seen the outcome you were hoping for?

Yes

Paul's reply

Thanks for leaving the review Gill, it would be great to hear any thoughts you have on how I could imporve the service I offer.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement

How has Paul Grey helped you?

Paul has helped me plan for my retirement

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not a lot really, given the fluctuations of the global economy

Paul's reply

Thanks for taking the time to leave a review Mark, its appreciated.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Financial planning

How has Paul Grey helped you?

Good advice with planning for the future

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing in these difficult times

Paul's reply

Thank you for leaving the review Paul, its really appreciated.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Pensions

How has Paul Grey helped you?

Excellent an professional adviser. Always contactable. Very helpful thorough and supportive.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Does all aspects well.

Paul's reply

Thanks Gill, I appreciate the feedback and for taking the time to leave the review.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I have been in business for many years now, the advice from my IFA has helped enormously.

How has Paul Grey helped you?

Yes

Have you seen the outcome you were hoping for?

Time will tell

What could they have done better?

Nothing I can think of

Paul's reply

Thanks for leaving the review Roy. Always grateful for the feedback.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Initially mortgage advice.

How has Paul Grey helped you?

Brought together my various pensions

Have you seen the outcome you were hoping for?

Yes, achieved above my expectations

What could they have done better?

Nothing i can think of

Paul's reply

Thanks for leaving the review Nick. Always grateful for the feedback.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Paul took over when previous advisor retired

How has Paul Grey helped you?

Listened well & found suitable options to meet my needs.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not sure

Paul's reply

Thanks for leaving the reviewVeronica. Always grateful for the feedback.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I required sound advise for savings and inheritance

How has Paul Grey helped you?

Provided investment choices based on my financial and risk assessment. Given me prompts to check on state pension valuations in the future and indicated the cost savings of "going paperless" on my investments.

Have you seen the outcome you were hoping for?

Yes, investments have seen growth despite the volatile world economy

What could they have done better?

Nothing comes to mind

Paul's reply

Thanks for leaving the review Phil, as always. The feedback is appreciated.

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We were introduced to Paul's predecessor by a mutual client. Our mortgage, investments and pensions badly needed sorting out at that time. We have stayed with TFA since then.

How has Paul Grey helped you?

He keeps us up to date with the latest market trends. He is always quick to respond to any questions that we have regarding our pensions.

Have you seen the outcome you were hoping for?

yes

What could they have done better?

We do miss the face to face visits that we had prior to covid, but the online meetings work well.

Paul's reply

Thanks for leaving the review Carol. Always grateful for the feedback.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I wanted to see if it would be possible to retire early.

How has Paul Grey helped you?

I wanted an IFA who was also a Chartered Financial Planner to help me get my financial affairs in order and after talking to several from the "VouchedFor" website I chose to engage Paul. My immediate concern was whether it would be possible for me to retire early and Paul spent a lot of time talking to me and reviewing all my pensions/ISAs/investments and then came up with a detailed plan to help me achieve my goals. We talked this through to make sure I was comfortable with everything and then he did all the necessary work to move investments around. We are now about to have our first annual review to make sure things are on track and to tweak details if required. Right from our initial contact, Paul has been very thorough with his reviews/analysis and he is very responsive and available when I have questions, always replying to emails within hours of me sending them or arranging a meeting if required. He is very organized and on top of everything which has been a source of re-assurance for me as this is such an important area of my life to get right. Paul is very easy to communicate with and is very patient, being happy to explain things several times over until I am comfortable. Between Paul and Philly (Philly is Paul's assistant) I feel very well supported in my financial affairs.

Have you seen the outcome you were hoping for?

It is too early to comment on the performance of my investments but I am extremely happy with how things have gone so far in getting to this point.

What could they have done better?

Nothing

Paul's reply

Thank you for such a detailed and positive review Alison, I really appreciate you taking the time to share your experience and look forward to working with you moving forward.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Change of job and safeguarding future income .

How has Paul Grey helped you?

Paul has been very informative and advised us to secure financial stability.

Have you seen the outcome you were hoping for?

Not yet .

What could they have done better?

Nothing

Paul's reply

Thank you for taking the time to leave the review Andrew. I am always open to feedback so please let me know if you feel I could improve the service I offer. Look forward to working with you moving forward.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

A sum of money to be invested

How has Paul Grey helped you?

Advice on which funds to invest in

Have you seen the outcome you were hoping for?

I have

What could they have done better?

Nothing really

Paul's reply

Thanks for taking the time to leave feedback Brian, it is always appreciated.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We had various pensions which were not performing as hoped and decided to seek advice on how the situation could be improved.

How has Paul Grey helped you?

Paul has explained to us the pension terminology and the options we had to make them work better.

Have you seen the outcome you were hoping for?

Things are more manageable. As it is a long term financial investment we will monitor the progress with Paul in yearly reviews.

What could they have done better?

N/A

Paul's reply

Thank you Alison, Steve, for taking the time to leave a review and I'm looking forward to working with you moving forward.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

had investments in alsorts of different places that weren't really doing as well as they could.

How has Paul Grey helped you?

guided us through some sensibly ideas and has organised our finances.

Have you seen the outcome you were hoping for?

yes

Paul's reply

Thanks for leaving a review Mat, it’s really appreciated.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Investment and inheritance planning.

How has Paul Grey helped you?

Good explanation of how investment works. Assistance with investments. Keeping me up to date.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. Poor returns are affected by global problems. That is the risk you take.

Paul's reply

Thank you for taking the time to leave a review Barbara and for the positive feedback, glad to be able to help.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed some advice on how much to pay into a pension scheme.

How has Paul Grey helped you?

Paul clearly explained the benefits of having a pension and level of investment/risk needed.

Have you seen the outcome you were hoping for?

It's too early to see any outcome, but it feels good to have a plan in place.

Paul's reply

Thanks Sara, I appreciate you taking the time to leave the feedback and I’m looking forward to working with you.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Paul was recommended

How has Paul Grey helped you?

With lots of good advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

Paul's reply

Thanks for taking the time to leave the review Sue. Hopefully next time we catch up we can have a chat about any improvements you'd like to see to the service I offer.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Current markets and regulations are too complicated for the layman. Paul is a highly qualified professional who understands how to maximise potential.

How has Paul Grey helped you?

Keeps us going with a decent income and always ready with suggestions as to how we can improve.

Have you seen the outcome you were hoping for?

Yes, very much so.

What could they have done better?

Nothing.

Paul's reply

Thanks David, pleased to be able to help and I’m grateful for your feedback.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Paul Grey helped you?

Yes

Have you seen the outcome you were hoping for?

Yes

Paul's reply

Thanks for leaving the review Linsay, all feedback is appreciated.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Planning for retirement in light of savings and pension schemes.

How has Paul Grey helped you?

He has provided guidance and clarity around our finances and assisted us with understanding how long our money will last and what provisions we need to make.

Have you seen the outcome you were hoping for?

It is a little early to say but so far a lump sum has increased in value

What could they have done better?

Not as far as I am aware.

Paul's reply

Thanks for taking the time to leave the review Leah, pleased to be able to help.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Investing money for the future

How has Paul Grey helped you?

Paul has helped with finccial planning including providing information on National insurance contributions

Have you seen the outcome you were hoping for?

Yes,

Paul's reply

Thanks for taking the time to leave the review Marie, always open and welcoming to receiving feedback.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To help with my investment

How has Paul Grey helped you?

Looking after my investments

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thank you for taking time to leave the review Richard, it is really appreciated.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

A need to consolidate my pension plans.

How has Paul Grey helped you?

Excellent advice coupled with great customer service.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Very little

Paul's reply

Thanks for taking the time to leave a review Peter, it is greatly appreciated.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Planning for retirement.

How has Paul Grey helped you?

Helping to give me an income until my State Pension Age

Have you seen the outcome you were hoping for?

Yes

Paul's reply

Thanks for taking the time to leave the review Sue. It would be great to hear how I could improve the rating you left, as your comments seem very positive overall.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Paul Grey helped you?

Paul has helped us on pension issues

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thanks Barry. As always, I am grateful for you taking the time to leave the review.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed help from a financial adviser many years ago when my husband became unable to manage our affairs. Tom French and Associates were recommended to me by my solicitor, and when my adviser retired Paul took over.

How has Paul Grey helped you?

Paul has been great! I have every confidence in the way he manages my investments. It is always a pleasure to talk to him, and he is most patient, explaining everything. I feel he is always available and willing to talk, should I need him.

Have you seen the outcome you were hoping for?

These are difficult times for investments, and I realise that values go down as well as up! Paul is always positive and reassuring and I know he closely monitors the situation.

What could they have done better?

Nothing. I feel that Paul manages my investments for me very well. The videos that he now produces are very informative. I am very satisfied with his services.

Paul's reply

Thanks for leaving the review Janet. It would be great to have any feedback on how you feel I could improve my service.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

PREVIOUS ADVISER HAD RETIRED

How has Paul Grey helped you?

GIVEN ME ADVICE ON MAKING MY PENSION SAVINGS WORK FOR ME

Have you seen the outcome you were hoping for?

IT WAS ALL LOOKING GREAT UNTIL RUSSIAN WAR.....

Paul's reply

Thanks for taking the time to leave the review Carol, its really appreciated.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Been with the company for a long time

How has Paul Grey helped you?

With many matters arising over the years

Have you seen the outcome you were hoping for?

All good

Paul's reply

Thanks for leaving the review Colin, the feedback is always welcomed.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

I had a number of pension schemes which I wanted consolidating

How has Paul Grey helped you?

Paul​ went through the options with me and consolidated my pensions as I had requested.

Have you seen the outcome you were hoping for?

Yes most definitely I can use the portal at any time to see how things are going but also I have the confidence that should there be any cause for concern it would be bought to my attention quickly

What could they have done better?

Nothing the service was quick, efficient and there was always someone to advise me over the phone or email if I had any problems or questions

Paul's reply

Thank you for taking the time to leave the review Linda - The feedback is greatly appreciated.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

no private pension so relying on investments

How has Paul Grey helped you?

he has given good advise.

Have you seen the outcome you were hoping for?

over the years yes,

Paul's reply

Thanks for the feedback Joan. Providing the best service is really important to me and I can see there is room for improvement based on your review, so I would really like to pick this up with you separately.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I had a bequest that I wanted to invest sensibly, and to provide for future benefaction.

How has Paul Grey helped you?

By monitoring the investments on the Aviva Platform, and providing an annual review/

Have you seen the outcome you were hoping for?

More or less( rather more positive than negative)

What could they have done better?

Circumstances beyond their control have impacted recently on growth, but this was entirely understandable.

Paul's reply

Thanks for leaving the review Anthony. I would be really interested to hear your thoughts on how I could improve the service I offer.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Never interested in thinking about my pension, thought i had best look into it

How has Paul Grey helped you?

Moving money around to maximise outcome

Have you seen the outcome you were hoping for?

Largely, yes.

What could they have done better?

Not much.

Paul's reply

Thanks for leaving the review Nick, please let me know if there is anything you feel I could do to improve the service we offer.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed expert advice

How has Paul Grey helped you?

Paul has always been very approachable, no query too small to answer

Have you seen the outcome you were hoping for?

Until the last 6 months, yes. Through no fault of Paul’s the world is in uproar so I just wait to come out the other end.

What could they have done better?

Nothing

Paul's reply

Thanks Chris, I appreciate you taking the time to leave the review.

Review from verified client

July, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Advice on what to do with my maturing pensions.

How has Paul Grey helped you?

with useful advice, explanations and forward planning.

Have you seen the outcome you were hoping for?

Yes everything that was arranged for me has been as planned.

What could they have done better?

Nothing

Paul's reply

Thank you for leaving a review Clive - Always great to have feedback from clients.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

A financial professional to guide and support us with our finances.

How has Paul Grey helped you?

Every aspect of our finances we required support with. Paul is friendly, competent and makes it easy for us to understand our financial situation.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

We are extremely satisfied with all outcomes. Thanks Paul!!!

Paul's reply

Thanks Mike, I appreciate you taking the time to leave the review and welcome any feedback.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To manage my investment

How has Paul Grey helped you?

Good advice

Have you seen the outcome you were hoping for?

Given the present climate as well as can be expected

What could they have done better?

No covid

Paul's reply

Thanks for leaving the review Mary, hope you are well.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Wanted to combine all pensions into one, and look at what age I could feasibly retire

How has Paul Grey helped you?

Pulled together my individual pensions after advising which ones to leave and which ones to combine. Also started a private pension to put consolidated pensions into and advised putting a monthly contribution into this pension also

Have you seen the outcome you were hoping for?

Yes feeling much more in control of pension pots and when I am able to retire

What could they have done better?

Nothing

Paul's reply

Thanks Deborah, glad to have been able to help and thank you for taking the time to leave the feedback.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Pension and investments

How has Paul Grey helped you?

Always given sound advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing.

Paul's reply

Thank you for leaving the review Lisa - Always appreciated.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Originally I had a 4 or 5 different pensions and really was at a lost where to start in trying to consolidate them and also at an age where I was able to take some out tax free and Paul was the man to help me with this, actually when I say help, I didn't have to do anything no more than give the information I had.

How has Paul Grey helped you?

Paul certainly helped me has I would not have been able to do it, wouldn't even know where to start.

Have you seen the outcome you were hoping for?

Yes defiantly without a doubt!

What could they have done better?

If there is something that could have been done better, I don't know what that could be! Paul kept me well informed from the very start with each stage and process, therefore I was very aware what was happening therefore felt very assured of the work Paul was executing!!

Paul's reply

Thanks for leaving the review David, really nice to hear such positive feedback and I’m glad to have been able to help.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I previously had a financial adviser & when he retired Paul took on his clients

How has Paul Grey helped you?

He's explained everything I need clearly, and helped to find the right investments for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I am happy with the service he is providing and confident he is trying to do the best for my money.

Paul's reply

Thank you for leaving a review Margaret. Based on your rating I would be really interested to hear your thoughts on how I could improve the service I offer.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needed to plan for our future

How has Paul Grey helped you?

Paul has helped my husband and I to consolidate our historic pensions and organised our new investments.

Have you seen the outcome you were hoping for?

Not yet

Paul's reply

Thanks Karen, I appreciate you taking the time to leave the review. Look forward to catching up soon.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Paul took over from our existing advisor.

How has Paul Grey helped you?

With savings, pensions, & goes above & beyond to help in other matters if needed.

Have you seen the outcome you were hoping for?

Yes.

Paul's reply

Appreciate the review Wendy, thanks for taking the time to leave the feedback.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We hadnt had an advisor for some time, and not since having children We wanted to be sure we can provide for them as they grew up and plan for our retirement

How has Paul Grey helped you?

Looked at a whole picture, current policies, pensions and mortgages and helped us understand realistic options for our aet of circumstances

Have you seen the outcome you were hoping for?

Yes, definitely its really clear. We made changes we needed to and what we have in place ensures we secure for the future

What could they have done better?

Nothing

Paul's reply

Thank you for taking the time to leave the review Emma, happy to be able to help.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To release equity from my property

How has Paul Grey helped you?

Great advice and a fabulous PA

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

They did everything they needed to

Paul's reply

Thnak you for leaving the review Joyce, glad to help.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

needed to invest some business profits in to a pension

How has Paul Grey helped you?

gave guidance on best company to invest in

Have you seen the outcome you were hoping for?

to soon to tell

What could they have done better?

nothing

Paul's reply

Thanks for leaving the review Paul, I would be really interested to hear what you feel I could do to improve the service I offer the next time we talk.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Sale of house and capital to invest

How has Paul Grey helped you?

Our situation is complicated, it all seemed to happen at once, sale of house, moving, family commitments, weddings! We are planning a rebuild ( we own three properties sold one to fund rebuild ) at a time when costs are escalating, also ring fencing money to spend on travel but also balancing the need to have money to see us through older age. It was a stressful period and Paul was patient and informative as we tried to make decisions ‘ right for us’ . I would say when very stressed and embarking on investments ( new to us) with some pressure to invest before financial year end, it was bit overwhelming and anxiety provoking for us both but we felt we had enough trust and confidence in Paul, who managed to give sound advice that in the end we accepted albeit with changes to our original plans.

Have you seen the outcome you were hoping for?

Not yet

What could they have done better?

Not sure. More time to research ourselves, get comparisons perhaps but we had to be decisive given wanting to benefit from our ISA allowance. We have yet to see if the decision is fruitful but we understand the importance of long term investing as this was well explained to us.

Paul's reply

Thanks for taking the time to leave the review Terry, it’s really appreciated.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Need advice from expert in this field

How has Paul Grey helped you?

Friendly, approachable and trusted service from Paul

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No. Paul has always had our best interest in mind

Paul's reply

Thanks for taking the time to leave the review Carol, it’s really appreciated. If there is ever anything you feel I can do to improve the service I offer please do let me know.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed one to help with my Sipp

How has Paul Grey helped you?

He has given advice on my Sipp

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not aware of anything

Paul's reply

Thanks for leaving the review Roger - It would be good to pick up separately to discuss any areas for improvement

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Financially early retirement allowed us to make investments.

How has Paul Grey helped you?

Paul always offers sound advice.

Have you seen the outcome you were hoping for?

Under the present circumstances we are very confident things will improve.

What could they have done better?

In the present state of the world we follow Paul's advice.

Paul's reply

Thank you Brian, as always, appreciate your feedback and comments.

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needed expert help

How has Paul Grey helped you?

Paul is really knowledgeable and uses great interactive tops and charts to enable you to clearly understand your financial planning. Our investments have performed well with Paul managing them He is also proactive with advice and resumes very quickly to any queries

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thanks Caroyln, I appreciate you taking the time to leave the review and I am always looking at ways to enhance this. If you have any suggestions I would be keen to hear your thoughts.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To ensure I get the best from my Pension Fund.

How has Paul Grey helped you?

I had a Pension Review with Paul, plus he helped me with a withdrawal request.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Paul's reply

Thanks Rob, always nice to read and receive a positive review. As always, if there is anything further I can do please let me know.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Our pensions investments were not performing at all well.

How has Paul Grey helped you?

His predecessor sorted us out and Paul has kept our investments performing well.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not a lot

Paul's reply

Thanks for taking the time to leave the review Carol, it’s really appreciated and lovely to receive positive feedback. Always happy to help where I can.

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Wanted advice on pensions.

How has Paul Grey helped you?

Consolidated all my separate pensions into 1 plan and gave me advice on investments

Have you seen the outcome you were hoping for?

Yes

Paul's reply

Thank you for taking the time to leave the review Nadia, really appreciated.

First impression from a user who is not yet a client

November, 2021

Overall

Please provide a brief comment about your experience with Paul

Have total trust in Paul to advise us with our financial needs. Nothing too much trouble.

Paul's reply

Thank you for such positive feedback Carol and for taking the time to leave the review. Its really appreciated.

First impression from a user who is not yet a client

November, 2021

Overall

Please provide a brief comment about your experience with Paul

Very helpful and easy to talk with and very friendly we understood everything he explained to us we both wish him and is family all the best for the future

Paul's reply

Thanks Pat, I appreciate you taking the time to leave the review. If there is anything you feel I can do to improve the service I offer please let me know.

First impression from a user who is not yet a client

November, 2021

Overall

Please provide a brief comment about your experience with Paul

Paul has awareness to our requirements and goes about it in a easy that we can understand

Paul's reply

Thanks for taking the time to leave the review Colin, I appreciate any and all feedback.

First impression from a user who is not yet a client

November, 2021

Overall

Please provide a brief comment about your experience with Paul

Professional in all our dealings

Paul's reply

Thank you Peter, I appreciate you taking the time to leave the review. I would be really interested to hear how I could improve the service I offer, please let me know.

First impression from a user who is not yet a client

November, 2021

Overall

Please provide a brief comment about your experience with Paul

Paul has a sound understanding of our financial situation, based on which he has always provided good, clear, advice!

Paul's reply

Thank's Carolyn, I really appreciate you taking the time to leave the review.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Pension fund advice

How has Paul Grey helped you?

He transferred pensions into one fund

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Paul's reply

Thanks for leaving the review Barry - Its always appriciated.

First impression from a user who is not yet a client

November, 2021

Overall

Please provide a brief comment about your experience with Paul

Paul always give excellent concise advise. He is a good listener and picks up key points well. I have been using him now for about five years and have always been more than satisfied with his professionalism and knowledge.

Paul's reply

Thanks Peter - Always welcome feedback and it really helps other potential clients when they are deciding who they should work with. Best wishes, Paul

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Paul kindly took us on from a previous partner in the company.

How has Paul Grey helped you?

Great advice. & great at explaining & making things clear to us.

Have you seen the outcome you were hoping for?

I hope so! Investing has worked so far!

What could they have done better?

Nothing.

Paul's reply

Thank you Wendy, I appreciate you taking the time to leave the review and if there is anything you feel I can do to improve the service I offer please let me know.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

Inheritance.

How has Paul Grey helped you?

Financial guidance and expert advice.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I can think of.

Paul's reply

Thank you for taking the time to leave the review, it really is appreciated.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was left a bit of money when I lost my dad

How has Paul Grey helped you?

He took over from the previous advisor

Have you seen the outcome you were hoping for?

Yes not too bad

What could they have done better?

Nothing

Paul's reply

Thank you taking the time to leave the review Patricia. If there is anything I can do to improve the service I offer please let me know.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Had a lump sum and wanted a decent return with low risk and better interest than the banks

How has Paul Grey helped you?

Sound advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not a lot as I chose the risk level

Paul's reply

Thanks Irene, I appreciate you leaving a review and if there is anything you feel I can do to improve the service I offer please let me know.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Amalgamation of pensions, moving a mortgage

How has Paul Grey helped you?

Pointed out what i had! ( I had no idea) and talked through some possibilities

Have you seen the outcome you were hoping for?

Absolutely, l have been very pleased with the increase in the value of my pot

What could they have done better?

Nothing really, if i have a query, it's answered. I don't like being constantly contacted by companies and that doesn't happen with Paul, i know he'll be in touch when necessary, but at the same time if i have a question, the response is swift.

Paul's reply

Thanks Nick, I appreciate the feedback. If there is ever anything you feel I can do to improve the service I offer please do let me know.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Wanted advice on my pension options

How has Paul Grey helped you?

Gave me great advise on the best way to save for my pension and set up a SIPP for me

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thanks Tina, I appreciate you taking the time to leave the review. If there is anything I can do to improve the service I offer, please let me know.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

To help and advise on pension planning for maturing pensions.

How has Paul Grey helped you?

Advised and arranged pension transfers, and annuities.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Absolutely nothing, I am satisfied with everything that was arranged and completed.

Paul's reply

Thank you Adele, Clive, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed some advice to pull lots of pensions together and whether I could afford to take early retirement

How has Paul Grey helped you?

Great advice with no pressure

Have you seen the outcome you were hoping for?

At first annual review pension performance is better than anticipated

Paul's reply

Thank you Deborah for taking the time to leave the review and for your positive feedback. I did notice however that the rating was less reflective of the context of your review. I am always looking for feedback, so I would love to pick up with you off line to see how I can improve the service I offer.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed advice about pensions and Paul helped with all my questions.

How has Paul Grey helped you?

Paul transferred some existing pensions into one fund.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

Paul's reply

No problem at all Barry, and thank you for taking the time to leave the review. If there is ever anything you feel I can do to improve the service I offer please let me know.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

we were needing our savings to act as a pension.

How has Paul Grey helped you?

he took over from our original man, he came highly recommended. And was with Tom French who we have used for more than 30 years. He has continued to manage our investments

Have you seen the outcome you were hoping for?

with brexit and then the pandemic ,it has not been an easy time but we trust him to do his best at all times.

Paul's reply

Thanks for taking the time to leave a review Joan, although I'm not sure if you meant to put a 2/5 value for money based on the fact you want this clarified. I will confirm this separately with you.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Money to invest and wanted professional advice and support.

How has Paul Grey helped you?

Friendly independent advice when needed.

Have you seen the outcome you were hoping for?

Yes.

Paul's reply

Thanks for taking the time to leave the review Mike. If there is ever anything you feel I can do to improve the service I offer please let me know.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed someone I could trust to advise and manage my investments.

How has Paul Grey helped you?

By advising on inheritance tax and the benefit to my family to keep my assets under a certain amount.

Have you seen the outcome you were hoping for?

Yes, with a global pandemic, any losses in my investments have come back to profit.

What could they have done better?

Paul could not have done anything better. I trust him to look after me and my investments.

Paul's reply

Thank you Chris for such a lovely and kind review, I appreciate you taking the time to leave the feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To get a better ret for my money

How has Paul Grey helped you?

Well I will always be mad with you Paul ,not to let me have £25,000 prior to the start of the Pandemic.p

Have you seen the outcome you were hoping for?

Yes

Paul's reply

Thanks for taking the time to leave the review Elaine, I always take on board all feedback. Part of my job is to challenge financial decisions that do not fit with the agreed plan. You always have and always will have the final say on any withdrawals. We discussed this in detail previously and I wasn't aware these were still your feelings on this matter, so i will pick up with you off line.Thanks again for your feedback.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

When my husband was unable to manage our affairs due to failing health.

How has Paul Grey helped you?

Paul took over on the retirement of my advisor of many years, and has given me excellent service.

Have you seen the outcome you were hoping for?

I am satisfied with the outcome over these difficult times.

What could they have done better?

I completely trust Paul to act in my best interests and do not think he could have done anything better.

Paul's reply

Thank you Janet for such a positive feedback and I really appreciate you taking the time to leave the review. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Wanted up to date infomation

How has Paul Grey helped you?

Gave me the infomation

Have you seen the outcome you were hoping for?

Irrelevant

What could they have done better?

Irrelevant

Paul's reply

Thanks Jeremy, I appreciate you taking the time to leave the review and any feedback is always welcomed.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Age

How has Paul Grey helped you?

Helped me understand how the pension system works and how to plan for my pension.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

No.

Paul's reply

Thank you Carol, I appreciate you taking the time to leave the review. If there is anything you feel I can do to improve the service I offer please let me know.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Retirement 15 years ago

How has Paul Grey helped you?

Paul took over our account with TFA from a retiring colleague and we have found him very personable, quietly efficient, doesn't do a 'hard sell' and understands the foibles of senior clients such as myself and my wife

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing to report here at present

Paul's reply

Thank you Barrie, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is anything you feel I can do to improve our service please let me know.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Annual review

How has Paul Grey helped you?

Reviewed existing savings/assets and planned for the future

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thanks Shaun, I appreciate you taking the time to leave the review. If there is anything you feel I can do to improve the service I offer please let me know.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I wanted someone to help me with my retirement planning.

How has Paul Grey helped you?

Paul went through my finances with me and helped me understand my options for my long term goals.

Have you seen the outcome you were hoping for?

So far l am pleased with how things are going-especially with how the last 12 months have been.

Paul's reply

Thank you Nicky, I appreciate you taking the time to leave the review and I always take on board feedback so f there is anything you feel I can do to improve the service I offer please let me know.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Previous clients

How has Paul Grey helped you?

With hopefully profitable information

Have you seen the outcome you were hoping for?

Too soon.... long term

What could they have done better?

That's difficult to know

Paul's reply

Thanks Brian, I appreciate the feedback. If there is anything I can do to improve my service, please do let me know.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Paul and I have already planned my financial package which is fine. Paul will recommend changing if he feels it’s necessary. At present it’s fine

How has Paul Grey helped you?

By checking in with me to ensure I’m ok with my investments

Have you seen the outcome you were hoping for?

Has anyone?

What could they have done better?

Not a lot

Paul's reply

Thank you Bernard, I appreciate you taking the time to leave feedback. If there is ever anything I can do to improve the service I offer, please do let me know.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Originally I had 4 or 5 different pensions running and was too complicated for myself to deal with.

How has Paul Grey helped you?

Paul's help was a god send. Paul took full control (whilst keeping me up dated regularly) and was a total relief for me no pressure as I'm very busy tending to what I do best.

Have you seen the outcome you were hoping for?

Yes I did and was more than satisfied!!

What could they have done better?

Nothing!!

Paul's reply

Thank you David, Really pleased to hear your feedback and that you are happy with everything we have done for you. If there is ever anything else you feel I can do to improve the service I offer, please do let me know.

Review from verified client

May, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Paul Grey helped you?

Good advice. Regular updates.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thank you Cheryl, I appreciate you taking the time to leave feedback. If there is ever anything I can do to improve the service I offer, please do let me know.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Always had a financial adviser, Paul grey came highly recommended from our adviser who retired.

How has Paul Grey helped you?

In various ways, from pensions, investments etc etc etc.

Have you seen the outcome you were hoping for?

Yes, outcome good under the climate circumstances

What could they have done better?

Nothing. Advice good.

Paul's reply

Thank you Carol, I appreciate you taking the time to leave the review and for your kind words. If there is ever anything you feel I can do to improve the service I offer, please do let me know

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Paul took over from my previous Financial Advisor who retired, and has kept up the same excellent service provided by his predecessor.

How has Paul Grey helped you?

Paul has helped me update my plan on an annual basis, looking to improve the returns on my pension and ensuring it is as cost effective regarding the charges made to it.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Paul's reply

Thanks Rob, all is well my end and I will update when we talk next. I appreciate you taking the time to leave the review and if there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Nearing retirement

How has Paul Grey helped you?

Made it relatively understandable, & hopefully achievable to retire next year.

Have you seen the outcome you were hoping for?

Given these 'strange' times, I'm happy with how the plan is going.

What could they have done better?

Not a lot.

Paul's reply

Couldn't agree more Mark. I appreciate you taking the time to leave the review. I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know. Thanks again.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Required help and advice with investment

How has Paul Grey helped you?

Gave sound advice

Have you seen the outcome you were hoping for?

Under current circumstances, yes.

Paul's reply

Thanks Pam, I appreciate you taking the time to leave the review. I take on board all feedback so if there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I required help taking over our finances after my husband’s deteriorating health.

How has Paul Grey helped you?

Paul took over when my previous FA retired and I have been very satisfied.

Have you seen the outcome you were hoping for?

Yes I have considering the difficult times.

What could they have done better?

I put my trust in Paul to manage my investments and I am very satisfied that he keeps a close eye on things and suggests changes when necessary.

Paul's reply

Thank you Janet, I appreciate you taking the time to leave the review and I always take on board feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

needed advice

How has Paul Grey helped you?

x

Have you seen the outcome you were hoping for?

x

What could they have done better?

x

Paul's reply

Thank you Gill, I appreciate you taking the time to leave the review. If you feel I can do anything to improve the service I offer, please do let me know.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Investment

How has Paul Grey helped you?

With his in depth knowledge and his understanding of how I would like to invest.

Have you seen the outcome you were hoping for?

Until the pandemic yes.

What could they have done better?

He does a great job.

Paul's reply

Thank you Gill, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Paul Grey helped you?

Regular meetings and reviews/ advice

Have you seen the outcome you were hoping for?

Yes-Growth in portfolio

What could they have done better?

Maybe made fees clearer verbally but the written info is there if I look for it

Paul's reply

Thank you Carolyn, I appreciate you taking the time to leave the review and I always take on board all feedback.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To invest my money with his expertise

How has Paul Grey helped you?

By explaining clearly the options for our investments

Have you seen the outcome you were hoping for?

Yes - especially in these difficult times over the past year

What could they have done better?

We think they have done their best at this present time

Paul's reply

Thank you Paul, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Lonf term financial planning

How has Paul Grey helped you?

Paul has helped me with my long term goals of retirement.

Have you seen the outcome you were hoping for?

Paul has been very helpful and has always given me good advise.

What could they have done better?

Nothing, I am happy with how Paul has expained to me and trust him with my future plans.

Paul's reply

Thanks Paul, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is anything you feel I can do to improve the service I offer, please let me know.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We have a long standing relationship which Paul and his predecessor Mike Squire, when the company was known as Tom French Associates

How has Paul Grey helped you?

Recently, over the last 3 years I have been preparing for early retirement and have been more than satisfied with Paul's advice. Performance of funds already invested through Paul saw 20% growth in 2020 I also required Independent Financial Advice to satisfy needs to facilitate early retirement.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thank you Phil, thats really good to hear. I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I need consolidation of several work pensions that were not performing very well.

How has Paul Grey helped you?

Paul helped me understand how to look at different funds and determine risk vs. profit to help me make better choices on funds. He consolidated and diversified my portfolio for my pensions to reduce the risk while raising the profits on all of them. It has been a rocky year in the markets but Paul's recommendations really proved to be solid and stable. Good stuff. Great teacher and advisor!

Have you seen the outcome you were hoping for?

Yes, in spades! He's taught me so much about how the investments work.

What could they have done better?

I don't think anything. He's helped me alot!

Paul's reply

Thank you Carmen, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know. I will reply to your email separately.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Needed advise on the management of my pensions and investments.

How has Paul Grey helped you?

Paul identified options and identified the issues and advantages of each alternative.

Have you seen the outcome you were hoping for?

Yes, we selected a good solution.

What could they have done better?

Keep an eye on the details of the transactions and TFA systems.

Paul's reply

Thank you Dave, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

We needed some help to organise our finances. We had numerous work pensions and a bit of money sat in an account doing nothing.

How has Paul Grey helped you?

Paul was brilliant. He talked through all our options with us, helped us decide which would help us achieve our current and future goals. He listened and ensured that his proposals fitted with our personal values and ethics.

Have you seen the outcome you were hoping for?

We have achieved exactly what we wanted and look forward continuing our work with Paul.

What could they have done better?

There is nothing that I can think of that Paul could have done better. We initially started working with him just before the Covid Pandemic. He was professional and patient with us throughout this period as it took us an exceptionally long time to provide relevant information and documentation. His patient yet persistent approach was really appreciated.

Paul's reply

Thank you Kezia, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

December, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Pension from Zurich, Going back to 1973.

How has Paul Grey helped you?

Help setup account with Aviva.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Don't know!!!

Paul's reply

Thank you James, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Our money needs to be invested wisely.

How has Paul Grey helped you?

Paul Grey regularly keeps in touch and his help and his advice is much appreciated.

Have you seen the outcome you were hoping for?

During the present pandemic, we have seen our investments fall but they have returned to what they were before.

What could they have done better?

We are cautious investors, and Paul has followed our wishes and advised accordingly.

Paul's reply

Thank you Carole, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Have been with Tom French for Years

How has Paul Grey helped you?

/

Have you seen the outcome you were hoping for?

/

What could they have done better?

/

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I had some spare money to invest, interest rates are low now so I wanted to explore the options of investment as opposed to putting it in a savings account.

How has Paul Grey helped you?

Paul explains financial matters in an interesting way. Paul gives detailed twice yearly reviews on how my investment is behaving, in addition I can track my investment though an app on my phone if I wish. Paul is on the end of the phone should I have any queries.

Have you seen the outcome you were hoping for?

Yes, my returns are way in excess that I would have if I had put my cash in a bank savings account, even though we in uncertain times.

What could they have done better?

It's difficult to know what he could have done better.

Paul's reply

Thank you Vivian, I appreciate you taking the time to leave the review and for your kind words. I always take on board all feedback so If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Had some money left several years ago and needed to invest wisely

How has Paul Grey helped you?

He has always kept us up to date, with information

Have you seen the outcome you were hoping for?

Out come is satisfactory obviously one always wishes for better

What could they have done better?

Would like less having to go onto the internet and more just on paper.

Paul's reply

Thank you Mary, I appreciate you taking the time to leave the review and I always take on board all feedback. I understand your comments on paper and electronic documents, and would be happy to talk this through with you. Please give me a call if you would like to discuss.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I sold my house and invested the money

How has Paul Grey helped you?

My investments were handled by Mr Adrian Cross

Have you seen the outcome you were hoping for?

I was amazed at the returns I got in the first 2 years

What could they have done better?

I don’t think anyone could have better.

Paul's reply

Thank you Trevor, I appreciate you taking the time to leave the review and I always take on board all feedback. I know you mentioned that you do not feel anything could be done better, however, the rating reflects there is room for improvement, so please have a think and let me know what I could do better as I would welcome any feedback on how I could improve the service I provide to you.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Paul is looking after my pension funds

How has Paul Grey helped you?

Excellent advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing comes to mind

Paul's reply

Thank you Peter, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has Paul Grey helped you?

Reinvesting existing portfolio into more appropriate funds

Have you seen the outcome you were hoping for?

Yes

Paul's reply

Thank you Mike, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Down sizing home, in order to prepare for retirement meant I had money to invest.

How has Paul Grey helped you?

Paul discussed with me, my financial needs wants and aspirations and invested in line with this

Have you seen the outcome you were hoping for?

Yes, until recently, but he is unable to control the markets in these exceptional times

What could they have done better?

Nothing that I am aware of

Paul's reply

Thank you Marie, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Paul Grey helped you?

Paul helped with transferring funds from one pension fund to another and explained the process very well.

Have you seen the outcome you were hoping for?

It's early days yet, so I will have to be patient and see how everything goes. The changing, transferring of funds was all efficiently done so I can be very happy with the outcome.

Paul's reply

Thank you Barry, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I had received a pension share from my ex husband and required financial advice

How has Paul Grey helped you?

He has advised over medisoft teams on a regular basis without just overloading me with information. He is extremely good at breaking things down into wording and explanations that i could understand and if i was unsure he went over it again without any frustration or me feeling a nuisance. Mr Grey was recommended to me and i would not hesitate in recommending him to anyone too.

Have you seen the outcome you were hoping for?

The transfer is nearly completed

What could they have done better?

If i had some constructive criticism i would of course give it, but as i said i have been extremely happy with the service. Also his secretary replies extremely quickly and fully supportive team

Paul's reply

Thank you Sally, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To protect my retirement

How has Paul Grey helped you?

Great advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

To protect my retirement

How has Paul Grey helped you?

Great advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thank you Mary, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

we required professional advice on our financial health especially with regard to investments and laterly pension advice. We find Paul knowledgable and is very friendly and pleasant, always taking the time to ask about our family. We would, and do, recommend his services to family and friends.

How has Paul Grey helped you?

Put our finances in order and continues to monitor the situation to our best advantage.

Have you seen the outcome you were hoping for?

Yes - albeit the situation with the Coronavirus - but the situation could have been worse so we were glad Paul "had our backs!!"

What could they have done better?

In our opinion Paul gave us his best and we are very happy to have his continued support.

Paul's reply

Thanks Mike, Lorna, I appreciate you taking the time to leave the review and for your kind words, I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know. And, if we dont speak before, seasons greetings to you too.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Inherited money

How has Paul Grey helped you?

Showed us the best place to make our money grow

Have you seen the outcome you were hoping for?

It is still early days, and the corona virus has not helped. Hopefully things with settle down soon

What could they have done better?

We are very happy with the information and service we have received

Paul's reply

Thank you Wendy, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Have had one for several years.

How has Paul Grey helped you?

Assessed our situation and needs, and gave sound advise.

Have you seen the outcome you were hoping for?

Ongoing, longer term planning.

What could they have done better?

Nothing.

Paul's reply

Thank you Partrick, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

with retirement looming, i realised we had no real grip on our finances and plans for paying off our mortgage

How has Paul Grey helped you?

Paul looked into all our options thoroughly and helped us to understand our situation better. He negotiated a better rate for our mortgage and set up new plans for our pensions

Have you seen the outcome you were hoping for?

it is a work in progress, but I am certainly reassured by his advice and his forecast.

What could they have done better?

I can't think of anything

Paul's reply

Thank you Maureen, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Help with investments

How has Paul Grey helped you?

With investing

Have you seen the outcome you were hoping for?

Yes

Paul's reply

Thank you for the review Richard, I appreciate you taking the time and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Paul took over from previous advisor

How has Paul Grey helped you?

He has advised with my investment

Have you seen the outcome you were hoping for?

Not yet as it is too early haven’t been with Paul very ling

What could they have done better?

There isn’t anything

Paul's reply

Thank you Patricia, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Need for professional advice.

How has Paul Grey helped you?

Has successfully managed investments particularly during pandemic. Arranged equity release with no fuss and very quickly.

Have you seen the outcome you were hoping for?

Very much so.

What could they have done better?

N/A

Paul's reply

Thank you David, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Early retirement

How has Paul Grey helped you?

Gave advice on my pensions and options

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing

Paul's reply

Thank you Steve, I appreciate you taking the time to leave the review and I always take on board all feedback. If there is ever anything you feel I can do to improve the service I offer, please do let me know.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was fast approaching retirement age and thought it wise to seek financial planning advice from a professional.

How has Paul Grey helped you?

He undertook a complete review of my financial position (investments and pensions) and advised me, accordingly.

Have you seen the outcome you were hoping for?

It’s early days but I have every confidence in Paul’s advice.

What could they have done better?

Nothing particularly comes to mind. I have always found Paul to be very professional, competent and reliable.

Paul's reply

Thank you Nigel, I appreciate you taking the time to leave the review and always take on board any feedback. If there is ever anything you think i can do to improve the service I offer, please do let me know.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

I needed to get my financial affairs in order

How has Paul Grey helped you?

Good sound advice

Have you seen the outcome you were hoping for?

Not yet,early days

Paul's reply

Thanks Philip - Really appreciate you taking the time to do this.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Paul Grey helped you?

Honest, open, clear advice.

Have you seen the outcome you were hoping for?

It’s too early to tell - watch this space

What could they have done better?

None

Paul's reply

No problem Cheryl, I’m glad I have been able to help so far and look forward to working with you moving forward, and thank you for your kind review.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I was needed financial advice about my pension.

How has Paul Grey helped you?

He spent time looking at my existing pension and ISA and discussed my options on how to improve things potentially longer term.

Have you seen the outcome you were hoping for?

Too early to tell at this stage but l am happy with how things are at the moment.

What could they have done better?

Nothing. Paul has responded immediately when l have asked any questions or needed extra help. Couldn’t ask for more.

Paul's reply

Thank you for your kind review Nicky - I really appreciate the feedback and please do let me know if there is anything you feel I could do better.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Yearly review with investments

How has Paul Grey helped you?

Very thorough with advice

Have you seen the outcome you were hoping for?

Only had review a few weeks ago

What could they have done better?

Under pandemic restrictions unfortunately meant we could not have review face to face as usual

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Retirement and need to invest savings

How has Paul Grey helped you?

Compared portfolios and have trusted advice

Have you seen the outcome you were hoping for?

Considering world uncertainty at the present time I am satisfied

What could they have done better?

Could not have done anything better

Paul's reply

Thank you for your kind review Chris, I really appreciate it. Happy to help wherever I can.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

I needed one to handle my finances

How has Paul Grey helped you?

He made it seem simple

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Paul's reply

Thanks for the review Philip - really appreciate it.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My pension pot took a nosedive as a result of the effects of the Covid 19 pandemic on the financial markets. I approached Paul for a review of my pension and to seek his advice.

How has Paul Grey helped you?

Paul's investigation highlighted that the spread of risk in my current pension investment was narrow and too reliant on equities. He recommended a more diverse spread to hopefully give a similar level of performance, but with less risk to the downside.

Have you seen the outcome you were hoping for?

It is early days yet, but the signs are looking good for the future.

What could they have done better?

I found Paul to be professional, reliable and thorough.

Paul's reply

Thank you for leaving a review Peter, I appreciate you taking the time to do this and always take on board all feedback.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My partner turned 55 and wanted to see how much was in his pension pot and withdraw some

How has Paul Grey helped you?

He sorted both of our pensions out as lots of bits everywhere and now they are under one umbrella and I can check on them at time

Have you seen the outcome you were hoping for?

Well we would all like a bit more, but was better than expected

What could they have done better?

Nothing

Paul's reply

Thanks for taking the time to leave the review Claire, glad you are happy with the outcome so far.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buy to let mortgage, fixed term mortgage ended, amalgamating pensions

How has Paul Grey helped you?

Got us a buy to let mortgage and new fixed term mortgage x2 Consolidated pensions

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Paul is very knowledgeable and helpful he provided expert advice and great service Paperwork was quite onerous regarding remortgages and a more simplified way of completion on line would be helpful as a lot require printing, signing, scanning etc

Paul's reply

Thanks for taking the time to leave the review Sue. Regards, Paul

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed a regular income from my private pension in my retirement

How has Paul Grey helped you?

He was able to get the best investment for my requirements

Have you seen the outcome you were hoping for?

Yes absolutely

What could they have done better?

Nothing he was so professional

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Need to manage investments to secure future income and capital appreciation.

How has Paul Grey helped you?

Paul is always available and gives prompt and professional advice. I know he has my best interests at heart.

Have you seen the outcome you were hoping for?

Yes, I continue to enjoy a secure retirement income and have recently released capital from my property.

What could they have done better?

No comment here.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Wanted a mortgage and someone to look at my pensions

How has Paul Grey helped you?

He could advise on both pensions and mortgages. He advised where my pensions were in today’s market and how they could be less risky, perform better and overall modernised. He also did my affordability calculation for my mortgage... as I’m still yet to find a house but will use Paul to help me with my mortgage.

Have you seen the outcome you were hoping for?

Early days for my pensions, but we have set in regular reviews so it can be monitored and discussed.

What could they have done better?

Nothing. It’s key to keep all this jargon in simple terms which Paul did...

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Wanting to retire

How has Paul Grey helped you?

Set up private pension

Have you seen the outcome you were hoping for?

Looking ok at the moment.

What could they have done better?

Not sure really, still early days?

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needing help for pension and mortgage

How has Paul Grey helped you?

Pension transfers and investment advice New mortgage

Have you seen the outcome you were hoping for?

Yes so far all good

What could they have done better?

Nothing comes to mind

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Existing Pension was due to Mature

How has Paul Grey helped you?

Advised on a suitable Pension transfer.

Have you seen the outcome you were hoping for?

Too early to judge - money has not been invested long enough,

What could they have done better?

I feel Paul Grey covered all aspects thoroughly.

Review from verified client

November, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Update of financial portfolio

How has Paul Grey helped you?

Reinvestment of an existing investment to improve benefits

Have you seen the outcome you were hoping for?

yes

What could they have done better?

Nothing

First impression from a user who is not yet a client

November, 2019

Overall

Please provide a brief comment about your experience with Paul

He was very clear and helpful on the phone and took care to make sure I understand certain points related to our conversation.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Trying to sort out my mortgage and pensions

How has Paul Grey helped you?

Paul was really helpful. He listended carefully to my needs and tailored his advice accordingly, explaining everything in simple terms. He was efficient, friendly and kept me informed at every step and made sure I was comfortable with every decision.

Have you seen the outcome you were hoping for?

More than. I hadn't thought there was a solution to my problems, but Paul was able to show me a different way of manning my finances that was much more efficient and has brought me a workable solution and peace of mind.

What could they have done better?

I can't think of anything

Paul's reply

Thanks for taking the time to leave this review Maureen, much appreciated.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed to review my pensions and release some capital as well as set up an annuity

How has Paul Grey helped you?

Paul gave excellent advice and was very helpful throughout the whole process. He made it easy and gave me confidence in his advice

Have you seen the outcome you were hoping for?

Yes it was all sorted very well

What could they have done better?

I can't fault the advice and help that Paul gave

Paul's reply

Thanks for taking the time to leave this review Frank, much appreciated.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Long term pension investment required managing.

How has Paul Grey helped you?

Very thorough and professional.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Very happy with Paul’s service. The portfolio now needs only slight adjustments.

Paul's reply

Thanks for taking the time to leave this review Peter, much appreciated.

Review from verified client

August, 2019

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Pension review

How has Paul Grey helped you?

Looked at our whole situation as a couple

Have you seen the outcome you were hoping for?

Yes. Excellent service & better prepared for retirement

What could they have done better?

I’m afraid not. He visited our home after work making things really convenient for us & at no point did we feel obliged or pressured

First impression from a user who is not yet a client

June, 2019

Overall

Please provide a brief comment about your experience with Paul

Very impressed with Paul. He was punctual, polite and friendly. His knowledge was impressive and I am happy with the way he understood my needs and the help and service he offered. Looking forward to working with him to find a solution to my financial situation.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Primarily for a mortgage and I needed a new financial advisor.

How has Paul Grey helped you?

Found me the best deal on Mortgages twice and we did a new private pension.

Have you seen the outcome you were hoping for?

Yes money saved on the mortgage.

What could they have done better?

I regularly speak to him and am satisfied about the advice I get

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Paul Grey was recommended to me via Unbiased.Com regarding my pension management.P.

How has Paul Grey helped you?

Paul was very helpful in providing an investment strategy to suit my needs.

Have you seen the outcome you were hoping for?

The situation is ongoing. So far arrangements have been satisfactory.

What could they have done better?

There was some early misunderstanding as to the level of ongoing management charges which has being resolved.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Buying a house.

How has Paul Grey helped you?

Paul was able to get us the best possible deal on our mortgage. He has helped to put in place a fantastic level of protection as well as a private pension. He has been available almost 24/7 and has exceeded all expectations.

Have you seen the outcome you were hoping for?

Above and beyond what we were hoping for.

What could they have done better?

Genuinely there is nothing I can fault.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Future proofing my pension.

How has Paul Grey helped you?

Took time and was very good in expalining the situation. Very good at coming backkt o me.

Have you seen the outcome you were hoping for?

Still working on it.

What could they have done better?

Happy with his services.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I had 4 different pensions running and wanted to consolidate and it was too involved for myself to tackle.

How has Paul Grey helped you?

When we had our first meeting I explained to Paul what I had and what I was hoping for at the out come. Paul then explained in great detail all about what was possible and not and listened to my objectives and goals. All explained in a why that I could understand and not at all boring.

Have you seen the outcome you were hoping for?

Yes very much so. The outcome was a great piece of mind and relief and looking forward to the future.

What could they have done better?

Far as my situation goes I believe that Paul did a fabulous job with my interest at the fore. Also the follow up as been great and Paul can be contacted at time which also gives me piece of mind.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Needed to look to make the most of my spare money and plan for the future more.

How has Paul Grey helped you?

Advise on risk ratings and portfolios to choose.

Have you seen the outcome you were hoping for?

Early days so far.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I wanted more focussed support to the management of my assets and financial resources.

How has Paul Grey helped you?

Paul spent time to understand my circumstances and issues. The advice he has given in the wake of feedback and my views.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

October, 2018

Overall

Advice

Value

Service

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Update policies and pension.

How has Paul Grey helped you?

Informative with a financial back ground. Concise. Prompt personable service.

Have you seen the outcome you were hoping for?

Not yet. Early days.

What could they have done better?

Nothing at present as he answered all emails and queries almost immediately.

Review from verified client

October, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Pension advice.

How has Paul Grey helped you?

Very helpful in all areas that were discussed. He explained things succinctly. We feel at ease with him.

Have you seen the outcome you were hoping for?

Yes.

First impression from a user who is not yet a client

July, 2018

Overall

Please provide a brief comment about your experience with Paul

Very helpful, gave a lot if info. Was clear on charges. Would recommend

Review from verified client

June, 2018

Overall

Advice

Value

Service

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Divorce settlement.

How has Paul Grey helped you?

Gave me the advice that I needed.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Remortgage.

How has Paul Grey helped you?

Paul helped me re-mortgage and provided a great service from start to finish. He made the financial jargon simple and easy to understand. It was a quick and smooth process and Paul stayed in touch updating me on a regular basis. I would recommend Paul to my family and friends and will use him again in the future. Thank you Paul.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Advice on pensions.

How has Paul Grey helped you?

By giving the best advice for my pension pot.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing because if there are any problems I can have a face to face or telephone conversation

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Buying a house.

How has Paul Grey helped you?

Paul was extremely efficient, he would always get back to me the same day with paperwork and with answers to my queries. He kept on top with chasing the mortgage company as I have a short time frame for completion. Paul made sure that I had the best deal and anything else I needed, he was very professional and I would highly recommend using Paul to anyone looking for a mortgage.

Have you seen the outcome you were hoping for?

Yes, service was speedy and was able to buy my first ever property.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage.

How has Paul Grey helped you?

Paul works tirelessly on your behalf and offers professional, expert advice. Highly recommended.

Have you seen the outcome you were hoping for?

Paul was a significant factor in being able to keep my property following a separation when my then provider would not continue to accept a single income and I was forced to change mortgage provider. Not only was he able to do this, but was also able to find more competitive rates on insurances so that my overall monthly spend was considerably lower than before.

What could they have done better?

No issues.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Re-mortgage our residential property and also finding a suitable Buy to let mortgage.

How has Paul Grey helped you?

A great financial adviser. Paul has helped us to re-mortgage and enable us to release capital from our residential property. It wasn't straight forward as it also involved foreign income. Paul had the knowledge and the patience to deal with our complicated situation and was always available to inform us of our progress. Furthermore Paul has recently organised a buy to let mortgage, which has helped us invest in a student let. I would not hesitate to recommend Paul to any of our friends and family and I am sure that in the near future we will use his expertise again. Thank you.

Have you seen the outcome you were hoping for?

Absolutely. Paul has sourced the ideal mortgages to suit our needs and at the same time has updated our protection insurance.

What could they have done better?

In our experience, Paul has done everything in his power to achieve the best outcome, there really isn't anything he could have done differently.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I had four different pensions running and basically did not have the understanding or the time to put about how to consolidate these pensions. The more I looked into it the more complicated it got and more time it was consuming it seemed I was 1 step forward and 2 back. I needed HELP!.

How has Paul Grey helped you?

We had a initial meeting and discussed all of my needs and concerns. Paul gave me all the time I needed, I did not feel under pressure to do anything and if I didn't understand anything Paul would explain so I could. I got the impression when Paul left I would not have to worry about a thing, in safe and very competent hands!.

Have you seen the outcome you were hoping for?

The task to complete my pensions was quite a task, Paul as kept me up to date regular on the way and if I had any concerns he would address and reassure me, always by phone or e-mail.

What could they have done better?

Difficult question!! I would have to say at this moment in time nothing.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

In order to re-mortgage, I approached a few banks who couldn't help me in getting the mortgage suited to my requirement hence I decided to go through a financial adviser.

How has Paul Grey helped you?

Paul helped me with the re-mortgage and the service of his team was excellent. Everything went very smoothly and I had no hesitation in recommending his services to my friends, families or anyone in need of the service, I wish I would have found him earlier then would have saved lot of money. Thanks Paul.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

As for as we are concerned, we got very good service.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Moving house and generally getting life sorted in preparation for a family.

How has Paul Grey helped you?

He has found excellent life insurance, helped us with a second charge to finish renovating a house as well as helping us with our initial mortgage.

Have you seen the outcome you were hoping for?

Yes, every financial decision we’ve made we’ve ran it past Paul and he has advised and guided us.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Looking to purchase first home.

How has Paul Grey helped you?

Fantastic advice given and top notch knowledge of the whole mortgage market, and many other areas of finance that I wouldn’t have known about without his help. So much more affordable than I expected. Would highly recommend!.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

My husband and I were looking for advice on buy-to-let mortgages and also needed a better insurance plan for the future than what we had committed before without expert advice.

How has Paul Grey helped you?

It's an absolute pleasure to recommend Paul to anyone who is looking for a financial adviser. My husband and I have known him for years; he has arranged two mortgages and two re-mortgages for us. He has also found the best life insurance policies for both of us when we were undecided. His knowledge and expertise are exceptional. He is always there to help in person and at the end of the line. We are looking forward to working with Paul on our next project in the near future. THANK YOU!.

Have you seen the outcome you were hoping for?

Paul found the right buy-to-let mortgage for us to provide us with more income and a better life insurance plan.

What could they have done better?

As I have written before, Paul found better deals for us than what we had had and I am positive when the time comes to renew the mortgage policies, he will again find the most favourable deals.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed to re-mortgage my property following a change to my circumstances.

How has Paul Grey helped you?

Following an unfortunate change in my personal circumstances I urgently needed to remortgage. Paul was highly recommended to me by a mutual friend and I was delighted with the service I received from start to finish. I found him to be professional, patient and clear, ensuring I fully understood every step. After making the urgency of the situation clear to Paul during our initial consultation I can't say how impressed I was with his dedication to help me within the challenging time frame I'd set. The biggest compliment I could pay would be that I would definitely use his services again in future and wouldn't hesitate to recommend to others. Thank-you!.

Have you seen the outcome you were hoping for?

Paul exceeded my expectations in every way possible. I would not think twice about using his services again myself or recommending his services to others.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Purchase of property.

How has Paul Grey helped you?

Very professional, approachable and thorough. Went the extra mile to ensure we got the best possible service. Many thanks.

Have you seen the outcome you were hoping for?

Absolutely - he assisted us with several financial matters in addition to the purchase of several properties over the past few years.

What could they have done better?

I honestly couldn’t fault the professional service provided by Paul.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I wanted to re mortgage and sort out my finances.

How has Paul Grey helped you?

I couldn't recommend Paul highly enough. He has been helpful, patient and informative. Paul is personable and friendly and is willing to take the time to go over things, break things down and he has helped me find my way though the fog of finances! He has communicated with me every step of the way and has responded swiftly to all my questions and anxieties. Great service!.

Have you seen the outcome you were hoping for?

I am very happy with things.

What could they have done better?

There isn’t anything I can suggest as I felt he was of high quality.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Securing a mortgage.

How has Paul Grey helped you?

Really nice guy - explains financial jargon well and keeps in touch every step of the way - recommend 100%.

Have you seen the outcome you were hoping for?

Yes, Paul gave great advice every step of the way.

Review from verified client

June, 2018

Overall

Value

Service

Advice

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Some money to invest and we have used Paul before.

How has Paul Grey helped you?

Paul gives straightforward advice and explains everything well.

Have you seen the outcome you were hoping for?

Yes all good so far.

What could they have done better?

Not really sure on this, but I do find pensions very complicated anyway.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I needed advice on an old pension I had. Also I needed advice on how to go about getting a new mortgage & life cover .

How has Paul Grey helped you?

I had a private pension that I no longer paid into but needed advice on what to do with it as it kept being bought out by different companies.So Paul sorted that for me.He also gave me advice on a new mortgage that I needed & then my life cover & insurance to make sure I was fully covered for the house I am buying.

Have you seen the outcome you were hoping for?

Yes, pension sorted. Mortgage sorted & now the life cover & insurance all under way.

What could they have done better?

For me, nothing. Paul kept me informed of what he was doing daily. We looked at one policy but it ended up not being right for me & my needs,so we talked about it & looked at another & that suited me better. We went over the cost of it , whether that a mount was affordable to me. I never felt pressurised into having something I didn't want or need.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Looking to buy first home and so wanted to do some longer-term financial planning. I was also concerned at my lack of life protection.

How has Paul Grey helped you?

Paul did a full financial review of our situation, providing suitable savings options and advising on mortgage figures. He has also helped me structure my retirement plan to retire early and put in place life, CI and IP. I'd been worrying about not having them for some time and yet they had still been something I would 'get round to sorting one day'. Being able to do it at the same time and with the same adviser made it so much easier.

Have you seen the outcome you were hoping for?

Probably better. Paul sorted all the things I needed and then also helped point me in the right direction for savings to make our money work as hard as it could whilst we were saving up. Having only dealt with tied, sell-you-everything-under-the-sun advisers in the bank previously this was a much more productive experience.

What could they have done better?

Nothing I can think of.

Review from verified client

June, 2018

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

Getting a mortage.

How has Paul Grey helped you?

He made everything so easy to understand. He speaks very gently and made me feel at easy.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

I couldn’t fault Paul. He was such a great help and really friendly.