Reviewed for

Insurance and Protection ( 1 )

Mortgages ( 5 )

Pensions ( 39 )

Equity Release ( 6 )

Retirement income (annuities, drawdown) ( 23 )

Investments and Savings ( 41 )

Pension Transfers - Non Specialist ( 10 )

Inheritance Planning ( 15 )

Long Term Care ( 2 )

Pension Transfers - Specialist ( 5 )

Financial Planning ( 15 )

Financial Mentoring ( 4 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 16 )

£200k - £500k ( 5 )

Up to £50k ( 1 )

£50k - 100k ( 2 )

( 1 )

Client reviews

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I had been with a mortgage lender for over a decade when it was coming to the end of term. The fixed agreement came to an end and then went to variable. My mortgage lender was unable to help with a new option with the reduction of their products due to the economic climate and suggested I try the open market. Due to age I made the decision to take out al life time mortgage, with the help on my financial advisor John Pickles, whom was recommended to me.

How has John Pickles helped you?

John was very understanding of my situation, and was concerned that I should make the right choices in considering the Lifetime mortgage. He took a great deal of time to explain how the Lifetime mortgage proceeded, and we looked at many ways to try to get the best solution financially. He was extremely concerned when we had a major setback and came up with a solution that was challenging, and was the only way forward to have security and not take too many risks in today's volatile climate of housing, buying and selling. John has helped us ensure that we have made the right move for the next stage of our life.

Have you seen the outcome you were hoping for?

While the situation was challenging through the unprecedented year that I have had, John has helped navigate this to the desired outcome. Through his encouragement and calmness we have managed to progress through the year in a positive way although at times it was quite uncertain.

What could they have done better?

I felt that the client service was very good with follow up of the important documents which are associated with a Lifetime Mortgage, There was very little that could have been done better, however I was also fortunate to also have family for support at this time. I did feel that when the legal side took place, one was more alone to make sure all went smoothly.

John's reply

Dear Valerie Thank you so much for taking the trouble to give such a detailed review, and for the positive compliments you made. It's always worth taking the time to fully understand the options before making a decision, as you did. I am delighted that it has worked out and that you now don't have to worry about being forced to move out of your home and away from the area in which your friends friends live. It has been a real pleasure dealing with you and of course meeting Sean and seeing David again. Very best wishes John

Repeat review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

John has retained administration of our investments using an investment platform and provided advice on its impacts on inheritance. He has enabled our request to provide introductions to those who will inherit our investments as well as being our auditors in Lasting power of attorneys for property and financial affairs, in which a request is made to them that they obtain Globe's advice before taking actions.

John's reply

Dear Simon Thank you for taking the trouble to give such a favourable review on VouchedFor. I really appreciate it. As we get ever closer to the end of the tax year I do want to make sure that you both use your ISA allowances to the full. I'll be in touch with you about that within the next few weeks. And although I don't pretend to have a crystal ball the current markets do look as if there are some worthwhile investment opportunities which we can discuss. Best wishes John

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I was liquidating some assets and needed advice as to what to do

How has John Pickles helped you?

He has helped me make choices about my investment options

Have you seen the outcome you were hoping for?

Yes, I broadly have

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Sussex

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement led me to look for advice.

How has John Pickles helped you?

John asked me many questions, helped me understand the the terminology and potential outcomes. He was both thorough and interesting.

Have you seen the outcome you were hoping for?

The outcome is pleasantly within my expectations and as initially explained.

Review from verified client

December, 2023

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Pension advice

How has John Pickles helped you?

Set up a private pension plan and consolidated various pensions. Set up retirement income including drawdown.

Have you seen the outcome you were hoping for?

Yes

Repeat review from verified client

December, 2023

Overall

Advice

Service

Value

Based in Middlesex

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

His office contacts me from time to time and I know that whenever I wish to speak or arrange to meet direct I can do so easily

John's reply

Dear Stephen Mny thanks for taking the trouble to give such a good review on VouchedFor. I really appreciate it. It has reminded me that it is far too long since we last met. I've missed the interesting and stimulating conversations that we have had in the past. The World seems to have gone rather mad this year and we need to decide how to put it to rights! By the way, I've a great quote for you on government and politicians: "If it moves, tax it. If it keeps moving, regulate it. And if it stops moving, subsidise it." (Ronald Regan). I'd like to discuss investments with you and of course anything else where you think we may be able to be of assistance. I'll send you an email and see if we can arrange a arrange a meeting in the New Year either at our office in Twickeham or wherever is convenient to you. Have a good Christmas! John

Repeat review from verified client

November, 2023

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

John keeps me up to date with my investments, always accompanied with a friendly email, and I know I could call him at any time with concerns or need for advice. I trust him implicitly.

John's reply

Dear Isabelle I was delighted to see the review that you have kindly left on VouchedFor, so thanks for taking the time to do that. As far as you being a passionate advocate for our services, don't hesitate to recommend us to anyone you know who you think might benefit from independent advice. As you know we always bear the cost of an exploratory meeting, which is without any obligation on the person you have introduced to us to take things further. To make it really easy, we've included an easy to complete form for such introductions on a link on our website: https://globeifa.co.uk/charity-referral-form/. It is part of our Charity Referral Initiative in support of Dementia UK. There's also a link to an explanation at https://globeifa.co.uk/introduction-incentive-programme/. Have a great Christmas! I am looking forward to seeing you all (especially Daisy) next year. John

Repeat review from verified client

November, 2023

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

Regular reviews of our portfolios

John's reply

Dear Andrew Many thanks for your kind review, which I apprieciate, so thanks for taking the time to do it. You've given me the highest scores for advice and service, which is particulary pleasing. I am currently working with certain product providers to to see how to improve on the value for money that they provide. It really has been a difficult year for investment managers for obvious reasons (inflation, interest rates, not to mention two current wars), but as Sir John Tepleton said "To buy when others are despondently selling and to sell when others are greedily buying requires the greatest fortitude and pays the greatest reward". So I wish you both the greatest fortitude! Anyway I'll get back to you both shortly and look forward to our next discussion. Have a great Christmas! John

Repeat review from verified client

November, 2023

Overall

Advice

Service

Value

Based in Surrey

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

Great communication and help!

John's reply

Dear Liz Thank you so much for your kind review. I very much appreciate it! It is so useful for prospective clients to see such a comment from an existing client of ours. We are getting close to our annual meeting with you and Peter, early next year (quite where the year has gone I cannot imagine), so I am looking forward to being in touch with you both then. By the way, I am not sure that I've mentioned our Charity Referral Initiative in support of Dementia UK. There's a link on our website if you want to take a look at it https://globeifa.co.uk/introduction-incentive-programme/ Have a great Christmas! John

Repeat review from verified client

October, 2023

Overall

Advice

Service

Value

Based in West Sussex

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

Continue to reassure that my pension fund is correctly invested to provide the income I need

John's reply

Dear Clive Many thanks for taking the trouble to do a VouchedFor review, which I really appreciate. I'll email you separately to set up an appointment to meet in January 2024. It'll be great t see you both again. Best wishes John

Repeat review from verified client

September, 2023

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

John has continued to provide support, guiding me in my investment choices. I have valued very much the informations and advice he has given me for the last 2 decades in the most professional and friendly way. John has also proved to be invaluable when we asked him to handle equity release from our home last year. It turned out he was the perfect advisor for this very important financial move, part of our inheritance planning. He was the best we could have hoped for. He explained everything very clearly and guided us through a process we were finding daunting before coming to him. He made it all so easy for us and we are very grateful.

John's reply

Dear Isabelle Thank you so much for what really is a wonderful review. I really appreciate it. Meeting with you both over the years, not forgetting your beautiful Hungarian Viszla more recenlty of course, has always been most enjoyable. And reading your comment about being a passionate advocate of my services is really encouraging. I promise to deliver the same high standard to anyone you think might be able to benefit from having an initial chat with me. We never make a charge for an inital discussion, and there's no obligation to take things further, as you know! I look forward to our next meeting soon. Very best wishes and thanks for taking the trouble to leave this review. John

First impression from a user who is not yet a client

August, 2023

Overall

Please provide a brief comment about your experience with John

No nonsense clear and sound advice.

John's reply

Dear John I really appreciate the very encouraging review you have just left on VouchedFor, and of course am pleased with what you have said. I felt that we got on well together at the meeting and if you were to decide to explore things in more detail I'd be very pleased to hear from you again. With best wishes John

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I needed to repatriate my pension from a quorops held in Malta to the UK

How has John Pickles helped you?

... He expertly identified the right pathway to take and helped navigate a very complex situation. We encountered many issues, but he never have up, he was utterly determined to see the situation to a positive outcome.

Have you seen the outcome you were hoping for?

John's service is way beyond what I had expected, the outcome is the safety and security of my investment and he achieved this against all odds.

What could they have done better?

.. Nothing

John's reply

Dear Lydia-Claire Thank you for your kind VouchedFor review. You are right: it was a tricky situation complicated by differences of opinion between the legal departments of the outgoing and the incoming product provider, the latter of which would not budge. Fortunately, I was able to identify a second equally well-suited provider into which the transfer was eventually made. Their legal department was not so pedantic. Once I have started a task I tend never to give up until it has been satisfactorily completed. Thankfully that attitude has paid off again. You mentioned that I have never asked you to recommend us to other people you know. I should have done! We have a great Charity Referral Initiative scheme which benefits our chosen charity. The following link on our website explains how it works: https://globeifa.co.uk/introduction-incentive-programme/ John

Repeat review from verified client

April, 2023

Overall

Advice

Service

Value

Based in Oxfordshire

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

Continued careful advice.

John's reply

Dear Jim We've just spoken on the phone which has reminded me that I hadn't replied to the great review that you gave me on Vouchedfor last Friday. Silly me! Anyway, I really appreciate it. It has been great dealing with you over the years. Any time you want to discuss withdrawing an income from your pension plan, or anything else, don't hesitate to give me a call or send me an email as I'd be glad to help. Very best wishes to you and Diana. John

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

To sort out a pension with the proceeds of the sale of the family business.

How has John Pickles helped you?

He advised us with our investments

Have you seen the outcome you were hoping for?

Yes. We receive a constant monthly payment.

What could they have done better?

I don’t think there was a need for improvement.

John's reply

Dear Emma I am delighted with the review that you kindly gave me on Vouchedfor. It means a lot as such reviews allow other enquirers on Vouchedfor who have not met me or my colleagues yet get a feel for the level of service that they can expect from us all. So a big THANK YOU! I am always very happy to discuss things with you - not just pensions as you know - but other matters, to see if I can help in any way, so don't ever hesitate to get in touch. And do give my very best wishes to your other half! John

Review from verified client

April, 2023

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I needed a US/UK tax advisor after receiving an inheritance in Spain. I reside in the UK and have dual nationality therefore it’s a bit complicated!

How has John Pickles helped you?

I reached out to John and though I didn’t end up contracting his services, as it wasn’t exactly what I needed, he took the time to advise me in a great amount of detail, answering all the specific queries I had. He was instantly trustworthy and he took it upon hismelf to recommend 3 US/UK tax advisors to me.

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing at all!

Review from verified client

March, 2023

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

John was generous with his time and provided advice in a way that inspired great confidence.

How has John Pickles helped you?

Yes, he gave me confidence to continue with my strategy for both retirement and estate plans. He also provided a valuable steer regarding my estate and accommodating my autistic daughter.

Have you seen the outcome you were hoping for?

Yes. My dealings with John have met if not exceeded my expectations.

What could they have done better?

I dont think anything could have been done better.

John's reply

Dear Simon Thanks you so much for such positive comments! I am really pleased that you found our meeting so helpful. As I mentioned to you when arranging the meeting, we always prefer to have a face to face meeting with a prospective client (a "discovery meeting" as we describe it). We bear the cost of that meeting and it is without any obligation for that person to take things further. Although we can only dicuss things in general terms at such a meeting that can be very helpful sometimes, as you found out. So much so that you don't need to employ us to provide any specific advice. As a result you don't need to become a client of ours at this stage - you are doing a good job yourself- but if ever you do need us we will be here. I really enjoyed meeting you and wish you and your family every success in the future. John

Repeat review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Kent

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

During this period I have retired and taken pensions from several private pension plans, and there has been the rapid development of stresses in the financial sectors cased by the war in Ukraine, the availability and costs of oil and gas, and the unsettling UK political leadership changes. John Pickles has provided wise counsel over centralising my pension plan as well as varying investments taking into account changes to reduced earnings and risk perceptions but utilising alternatives available to reduce capital gains in combination with basic inheritance planning.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Started my own consultancy business

How has John Pickles helped you?

Provided pension & life insurance advice

Have you seen the outcome you were hoping for?

Yes

John's reply

Dear Clive Thanks for the Vouchedfor review! I simply cannot believe how many years I have been advising you. The first time was when we discussed your and Debbie's wills which was on 11th July 1996, shortly after I became an independent financial adviser. That is over 25 years ago. Since then we've discussed pensions and early retirement, amongst other things. It is always great to see you both, and I look forward to seeing you again soon. Very best wishes and thanks again. Have a great Christmas! John

Review from verified client

December, 2022

Overall

Advice

Value

Service

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Transfer to a SIPP from a corporate pension plan.

How has John Pickles helped you?

Set up, advice on and administration of the SIPP.

Have you seen the outcome you were hoping for?

Yes

John's reply

Dear Terry Many thanks for taking the trouble to provide such a good review of our services to Vouchedfor. I really appreciate it. Your comment that I've never asked you to recommend us to people you know jogged my memory! I don't think that I've mentioned that we are raising money for a charity that we have nominated - Dementia UK - through our Introduction Incentive Programme. We’ll make a £50 donation for each person our clients introduce to us, who then books an initial meeting. It doesn’t matter whether that’s a remote or a face-to-face meeting, and there’s no requirement for them to become a client. Although we launched this programme recently, we've already donated several hundred pounds and are aiming at several thousand. There's a link on our website if you want to take a look: https://globeifa.co.uk/introduction-incentive-programme/ Anyway, thanks again. I look forward to seeing you again in the New Year! John

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Middlesex

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

Further Pension advise, and Remortgage advise.

John's reply

Dear Vanessa Thank you so much for going to the trouble of giving such a high scoring Vouchedfor review. I really appreciate it. I think that the two big financial decisions most people make during their lives relate to buying a home with all that entails, and then later on, setting aside enough money in the form of pension plans to ensure that when they eventually stop work they can look forward to a comfortable retirement. As far as the second one goes we find that often people have accumulated a number of different pension plans over the years including ones they started, and ones from various employers, and they'd prefer to have everything in one place. It makes is so much easier to manage and for some, to understand! Anyway, don't hesitate to get in touch as it is too long since we had a face-to-face meeting and it would be good to see you again. Best wishes John

Repeat review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Middlesex

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

I am provided with opportunity for review and sometimes I take this up

John's reply

Dear Stephen Thank you for the review you have given me on Vouchedfor, which I really appreciate. It was a long time ago that we first met when you required investment advice on a trust fund. At the time you wore two "hats" one as the trustee, the other as a beneficiary of the trust. In due course you received a distribution from that trust, then required ongoing investment advice on what to do with the inheritance you had received, which I have been providing since then. Over the years we've had a number of meetings over the years to discuss progress, but also about all sorts of other things. We've been on the same wavelength on most of the things we've covered. I really do believe that the two of us could sort out plenty of the situations that our politicians seem to find difficult if we put our minds to it! (And if we were prepared to put up with the media and the press, of course). Anyway, I've enjoyed every minute of it and look forward to seeing you again soon. Thanks once again. John

Repeat review from verified client

November, 2022

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

John has led my husband and I through the process of equity release on our main house a few month ago.

John's reply

Dear Isabelle I have thoroughly enjoyed dealing with you (and Mark) over the years, and your comment about being able to discuss personal challenges with me is particularly pleasing. It's what I try to achieve with all clients as it enables me to see things from their point of view. Then I can give the most relevant financial advice. The equity release enabled you to make very significant gifts of cash to your grown-up children, at a time when they needed it most to purchase larger homes to accommodate their growing families. And of course making such gifts during your lifetime can be a very effective way of reducing the eventual Inheritance Tax on your estate - an event that I hope will not occur until many years in the future! Thanks for your comments - I really appreciate them. John

Repeat review from verified client

November, 2022

Overall

Advice

Service

Value

Based in London

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

Review of portfolio of investments

John's reply

Dear Andrew Thank you for the great review you've given me on Vouchedfor. It has been a pleasure in all the years I've been advising you and Jane. We've dealt with pensions, and investments to produce regular income. We've rearranged your affairs so as to minimise Inheritance Tax, without using trusts and without you losing control or access to them, saving hundreds of thousands of pounds. I've enjoyed every minute of it, so thanks for being such great clients. Very best wishes John

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

We wanted to discuss savings and investments.

How has John Pickles helped you?

Globe forewarned of potential interest rate rises and helped us to secure a mortgage within our means before those hikes occurred.

Have you seen the outcome you were hoping for?

We are confident that we will.

What could they have done better?

Nothing

John's reply

Dear Elizabeth, thank you so much for the great review, which I really appreciate. Reviews like yours help other people to judge an adviser, when seeking advice on where to invest, or on whether they are on track with their pension planning for an enjoyable retirement, or how to minimise their mortgage repayments. I look forward to seeing you both again soon! John

Repeat review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Oxfordshire

This review is a follow-up review from a client who left a review previously.

How has John Pickles helped you since your last review?

Good advice

John's reply

Thank you so much for taking the trouble to go to Vouchedfor and for giving such a high rating. I really appreciate it. Vouchedfor ratings like yours are really important as they give other people a chance to see what our clients think of us. It really has been a pleasure dealing with you over the years. Long may that continue! Very best wishes John

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

My wife's inheritance was managed by Rawlinson and Hunter and with the changes to trust declarations, a trust was dissolved and John Pickles was recommended to provide continuing advice on the inherited investment, which advice we gladly requested.

How has John Pickles helped you?

John Pickles has provided financial advice and investment movement on portfolios of investment, movement from individual international funds to investment platforms, beneficial use of ISA funds, movement to minimise Capital Gains Tax, advice on pension investment on retirement with three pension plans, and indication of potential future inheritance planning.

Have you seen the outcome you were hoping for?

With the inevitable rider that investments might reduce in value as well as increase, the value of investments has increased continuously under John Pickle's guidance, and the status of both I and my wife from full time employment to retired, considerate and sound pension investment advice was provided.

What could they have done better?

What advice John Pickles has been contracted to give has been timely and absolutely satisfactory. John has always gone the additional mile and provided recommendations where he considers further advice might be beneficial, for instance inheritance planning, and it is now up to my wife and I to decide on whether to take this further or not.

John's reply

Dear Simon I am delighted with the review you have kindly given. I didn't realise how good I've been! Seriously, I've only done what any of us at Globe Independent Financial Advisors would have done had they been dealing with you rather than me. You have both always been happy to set aside the time to discuss things with me properly, always happy to provide me with information I've needed, and always been happy to consider what I have said before arriving at your decisions. That has not only made it easy for me to advise you properly, but has made it a very enjoyable experience. Regarding Inheritance tax planning there are a number of completely legitimate steps that you could take to reduce the eventual impact on your joint estates, without necessarily tying thinks up in complicated trusts. I hope to explain some of them to you both some time in 2022. Thanks so much for such a great review. Best wishes John

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We wished to plan for the future and contribute to pensions, while investing available capital in safe but growing funds. We also wished to plan our retirement, semi-retirement, emptying our nest as children leave.

How has John Pickles helped you?

John had us draw up lists of our requirements and expectations. He had us complete surveys on risks and rewards. We also went through the tasks of what we actually did spend our income upon. Over the years he has reviewed our status with us, as well as expectations. He has shown us options, and advised.

Have you seen the outcome you were hoping for?

We are drawing down from our investments and pensions, and seem to be living within our means while our portfolio inn recent years has neeted a gain in advance of inflation after our withdrawals, so yes.

What could they have done better?

A crystal ball would help, but othe4rwise we do not know if doing better was possible given our parameters on risk

John's reply

Dear Fergus That's a really terrific review, so thanks very much. You are of course very right in your comment about a crystal ball helping, but unfortunately after having spent most of my working life in this business, I've yet to identify one that actually works! That is why we always try to strike a realistic balance between investment opportunity, and potential loss. I always enjoy my meetings with you both and we have more than one thing in common – a keen interest in rugby being one of them! I look forward to seeing you both again soon and wish you and the kids are great Christmas and happy, healthy, and prosperous New Year! John

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

The need to setup a private pension.

How has John Pickles helped you?

He listened, advised and administrated my pension.

Have you seen the outcome you were hoping for?

Yes, pension continues to perform well.

John's reply

Dear Joe Many thanks for your kind review. It was obviously a good idea to set up a pension plan early - well, early compared to some people we meet, who put it off until they are an awful lot older than you were then. The problem they face is that to get to the same destination they have to cycle up a much steeper hill, if I could put it that way. You can pedal along at ease as it has grown in value nicely! Very best wishes John

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

My finances were complicated as I lived in the Middle East for much of my working life, employed by an American foundation. I needed to rationalise my funds in preparation for my retirement

How has John Pickles helped you?

John Pickles helped me to select investment managers, supporting me in regular meetings so that he and they could determine my needs. On my return from working in the Middle East, as my employment by a US Foundation came to an end, John advised me on pensions and eventually on setting up an annuity, and ensured I was making the best use of PEPs and ISAs. He also introduced me to some excellent accountants. When I had a major stroke, he worked with my sister to keep on top of my affairs until I was ready to resume control. In regular meetings, he checks to make sure that I have the right income and that this is sustainable.

Have you seen the outcome you were hoping for?

Yes, I feel very reassured that I have the regular income that I need and that my money is invested in a way to ensure that in future years. John and the investment managers are always very responsive to any request if I need extra funds.

What could they have done better?

Nothing. Everything they are doing is excellent.

John's reply

Dear Emma Thank you so much for such a great review. I really appreciate it. What I always try to do when meeting a potential client for the very first time is to get a really good understanding of their situation, their views, their requirements and of course their attitude to investment opportunity and risk. Only once I'm confident that I've done that do I feel able to give sensible advice – the advice being what I would do if I was in their position, knowing what I do about the financial world. I am so glad that we've been successful in achieving what you needed. Long may that continue! It really has been a pleasure dealing with you and I look forward to doing that for a long time to come. Best wishes, John

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Approaching 60 I realised I had a considerable number of pension pots and needed advice about how to rationalise them to secure growth to provide a tax free lump sum sufficient to pay off an interest only mortgage at 70 and to provide funds for my retirement. I also needed advice on appropriate investment vehicles for funds released from property sales.

How has John Pickles helped you?

John has been immensely supportive and helpful throughout the twelve/ thirteen years I have been his client. He has helped me to understand the nature and appropriate extent of risk and his advice has proved successful beyond my expectations. He has also advised when I should seek other professional advice and has been a great support to me as my and family needs have changed. I introduced my husband to him as a client and also more recently my son.

Have you seen the outcome you were hoping for?

Beyond my expectations

What could they have done better?

Nothing that I can think of.

John's reply

Dear Clare Thank you so much for the wonderful review that you have given. It has always been great dealing with you both over the years, and I am looking forward to dealing with Sam to whom you introduced me recently. Such referrals from satisfied clients are always very much appreciated - and it is a very good way of ensuring that the person introduced gets really reliable financial advice. Now we shall be helping you carry out estate planning, so as to minimise the eventual impact of Inheritance Tax on your estates. I am looking forward to that!

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Inheritance provided me with a fund which I needed to invest and estate solicitors introduced me to Mr Pickles at Globe

How has John Pickles helped you?

He started with me as a financial illiterate and provided me with options to proceed suitable for someone wanting an unsophisticated path forward

Have you seen the outcome you were hoping for?

Yes, to a far greater extent than I could possibly have envisaged

What could they have done better?

Nothing: I sought advice on the way forward, stated that I prefer security over gain and that I like to deal with established organisations and based in U K Later in our dealings I sought and received advice on the consolidation of a number of pension funds into one

John's reply

Dear Stephen Thank you for going to so much trouble with your review. And for giving me such a positive one! Simplifying pensions is definitely something on which we take pride. I've thoroughly enjoyed our various meetings and our exchanges of views on the world at large and look forward to seeing you again soon. John

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Defined Contribution Pension transfer

How has John Pickles helped you?

Twice, John recommended Personal Pension providers to transfer Occupation DC Pension pots too. This was done after a full fact find was completed, included my attitude to Risk. Additionally Globe provided Mortage broker services for a remortgage on at least two occasions.

Have you seen the outcome you were hoping for?

Pension transfers : Solid investment performance matching my attitude to Risk, with a safe personal pension provider. For remortgages - access to the best mortage deals.

What could they have done better?

I cannot think of anything they could have done better.

John's reply

Dear Vanessa Many thanks for taking the trouble to give a review, and thanks for such a positive one. I really appreciate it. I hope to see you again soon and wish you a good Christmas and a happy and healthy New Year. John

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Needed organising!

How has John Pickles helped you?

Amazing. He guided us and helped us feel confident about our finances, more than we dreamed of.

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing. It has been a perfect experience for us.

John's reply

Dear Liz Thank you so much for your excellent review, which I really appreciate. Dave and I have loved dealing with you and Peter and are glad that we've helped clarify things for you. You'd be surprised at how many people come to us for an independent view of what pension plans, investments and so on they have. There is quite a lot of confusion out there. We are looking forward to the next step which is to discuss how to protect your estates from the ravages of the taxman (or should I say taxman or taxwoman?) so as to maximise the benefits for your children. On behalf of us both, thanks again. John

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

I needed to plan ahead for retirement and to work out how to use or safeguard a small amount of capital following a house sale.

How has John Pickles helped you?

John helped by putting me at ease, by asking me numerous questions about my attitudes to financial situations and by patiently explaining financial terminology until he was sure I completely understood my choices.

Have you seen the outcome you were hoping for?

My outcome includes the reassurance of plenty of updates and easy access. For me personally the confidence that I can access his knowledge and expertise at any time is very reassuring.

John's reply

Dear Mary Thanks for such a brilliant review! I really appreciate what you have said. Your comments about me patiently explaining financial terminology so that you completely understood your choices was particularly pleasing. I guess that is what all financial advisers aim to achieve. At Globe Independent Financial Advisors Ltd we certainly all aim to do that. It won't surprise you at all to hear that I always enjoy dealing with you. If you have any questions at any stage, don't hesitate to let me know as I will always be pleased to help. Very best wishes John

Review from verified client

December, 2021

Overall

Service

Advice

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

I wanted to speak to someone who could understand my circumstances

How has John Pickles helped you?

He listened to me and came up with a solution

Have you seen the outcome you were hoping for?

Not quite yet but the market is going the right way

John's reply

Dear Steph Many thanks for taking the trouble to give this positive review! It is interesting to look back to see what has actually been achieved so far. From the date in which the investment was made (26 March 2011) to today's date (13 December 2021) it has achieved a compound growth rate of 8.97% per annum. And that is after all charges and costs. It is miles ahead of inflation over that period. At that growth rate money doubles every 8 years and 25 days. I do think that if we had taken more risk with it, the growth rate might have been even better, but if the risk taken had not paid off it would have been worse. It is always a matter of striking a balance, particularly with a pension fund, of course. We can always adjust the level of risk of course. Let me know if you'd like to discuss that. Anyway, thanks once again for the review. I look forward to seeing you again soon. John

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Need for advice on a capital sum transferred from a previous employer’s pension scheme.

How has John Pickles helped you?

Set up the personal fund and advised on the asset allocation as well as specific investments.

Have you seen the outcome you were hoping for?

Yes

John's reply

Dear Terry Many thanks for a great review, which I really appreciate. It was kind of you to take the trouble. What I've particularly liked while dealing with you - apart from your company of course - is that you are always prepared to take the time to consider and discuss the funds that I recommend for your pension portfolio. And it is so convenient meeting at the Institute of Directors in Pall Mall. I look forward to dealing with you for years to come! John

Review from verified client

December, 2021

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Self employed needed help

How has John Pickles helped you?

Always happy to answer questions. Clear precise explanation of our choices

Have you seen the outcome you were hoping for?

yes

John's reply

Dear Penny Many thanks for such an excellent Vouchedfor review. I really appreciate it. It has always been a great pleasure dealing with you both - all four of you, in fact. It has now been close to 15 years! Wherever did that time fly? It is probably about time that we got together again so that I can report back again on how well your various investments have been performing, and we can see if anything else needs to be done. Let's get Christmas out of the way first then get in touch early in the New Year, Covid 19 allowing. Very best wishes, and here's hoping we can look forward to a healthy and prosperous 2022. John

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

After my divorce, 15 years ago, I needed guidance to manage my money.

How has John Pickles helped you?

John advised and guided me, presenting options to invest my money in a way that made sense to me.

Have you seen the outcome you were hoping for?

My investments have done better than I could have hoped for. John arranged for me to have an income and kept me informed of my portfolio’s performance regularly. I could not have had better advice and I am really satisfied.

What could they have done better?

I cannot honestly think of anything to be improved.

John's reply

Dear Isabelle Thanks for taking the trouble to give such a great review - I really appreciate it. Working with you over the years has been very good fun and I have enjoyed every minute of it. Whenever it is time to adjust your investments you always respond so quickly whenever I need you to, which enables me to get on with putting any changes in place. And of course it is always good to see you. Have a great Christmas - I look forward to being in touch again in the New Year. John

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Self employed and needed to plan longer term for retirement

How has John Pickles helped you?

Set up pension, consolidated pensions from other providers and advised on insurance cover

Have you seen the outcome you were hoping for?

Without doubt

What could they have done better?

Can’t really think of anything

John's reply

Dear Clive Thank you so much for giving me a Vouchedfor review, which is really appreciated. I've just taken a look at your file which has made me realise that you've been a client of mine for well over 20 years! Where ever did all that time go? I hope you and Debs are well and successfully managing to avoid Covid 19. And that you and your family have a great Christmas. And I hope that we can get together sometime in 2022. John

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Initially pension advise, then investment advise

How has John Pickles helped you?

Advised and arranged pension and investments

Have you seen the outcome you were hoping for?

Very happy

What could they have done better?

Could always do better, depending on attitude to risk

John's reply

Dear Andrew Thanks for the great review! I really appreciate it. Over the many years that I have been acting for you and Jane it has always been a pleasure. And of course the tales about your past and a certain lion, amongst other things, are especially fascinating. I agree with your point about doing better depending on attitude to risk. Take more risk and hope that things work out. If they do, you'll have done better. But if they don't work out, you'll do worse. But you know about that already of course! Very best wishes and thanks again. John

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Investment of cash and pension advice

How has John Pickles helped you?

He recommended and established a portfolio of investments

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

All investments could do better

John's reply

Many thanks for your great review Andrew. Picking up on your point "all investments could do better", I'd say that to do better usually involves taking more risk, in the expectation that will pay off. But sometimes it doesn't. What we do is strike a balance between reward (investment return) and risk (chance of loss) to suit what a client wants. We can always dial up the risk/reward profile of course (or dial it down) if things change. But you know that already. It's been great dealing with you and Jane over the years. Long may that continue! John

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

I was concerned about how Covid -19 and the lockdown was affecting my current stocks and shares ISA

How has John Pickles helped you?

John asked me various questions on my personal circumstance and my feelings to which level of risk I was happy to take with my current ISA and any further regular contributions. John sent me a very detailed report explaining his recommendations and remuneration.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Contact me in future if there are any concerns with my investments.

John's reply

Dear Sue Thank you so much for the great comments you have made. I really appreciate it. It would be good to have a face-to-face meeting for a chat once we are out of this blessed lockdown. I suggest that we do that in Spring next year after we have got past the worst of Winter. Meanwhile please pass on my very best wishes to Chris and to your daughter, who I saw very briefly when I delivered some papers to you recently. She not only sounds like you on the phone but looks like you in person! Very best wishes and thanks again. John

Review from verified client

November, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Life !

How has John Pickles helped you?

Sound advice, always responds and always a pleasure to speak with him

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

no idea

John's reply

Dear Peggy Thank you so much for your kind review, which I very much appreciate. I always like to hear from you, and once the threat of this blessed Covid-19 virus has passed let's get together to review everything. Once lockdowns are over and we are allowed to meet, let us arrange an appointment. I'll make a diary note to give you a ring and look forward to seeing you again, which I hope will be soon! Very best wishes John

First impression from a user who is not yet a client

June, 2020

Overall

Please provide a brief comment about your experience with John

John was very patient and accomodating in explaining the options available to me in raising finance under an Equity Release Scheme and making an investment of the proceeds to maintain a regular future income.

First impression from a user who is not yet a client

February, 2020

Overall

Please provide a brief comment about your experience with John

I met John on 14th Feb 2020 to review my pensions and savings following a recommendation. One of the best decisions I have made. He was very personable, thorough and gave me the advice I needed. I would recommend this gentleman to all in need of any financial advice.

John's reply

Dear Grant Thanks so much for your kind review on Vouchedfor. That means a lot to me. It was great pleasure meeting you and I hope that I will be able to add value whenever you need further advice in the future! Best wishes John Pickles

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Needed advice on financial management

How has John Pickles helped you?

Tailored specific advice to my needs

Have you seen the outcome you were hoping for?

All satisfactory

What could they have done better?

Comment to ratings - I did not request online access to portfolios therefore would have given 5 stars

John's reply

Thanks so much for your review, Lorna. I'll get back to you on online access to portfolios and sort that out for you. Best wishes John

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Mortgage advice; setting up and administering a trust

How has John Pickles helped you?

John has a way of explaining things very clearly so that I can understand my options and make the decision that works best for me. When I bought my first flat he explained the entire mortgage process and all my options, and we have moved the mortgage several times since then - all with his advice and support. He now manages some investments for me/my family and I am confident that he knows us, our circumstances and our approach to risk well enough to manage those investments well on our behalf.

Have you seen the outcome you were hoping for?

Yes. I know that if I have a question or want to discuss anything relating to my finances, he will demystify things and point me in the right direction. I don't feel confident managing these things myself so it is great to know that there is someone to take it off my hands.

John's reply

Dear Izzy It was very kind of you to say what you did in this review. I was particularly flattered by your comment: "he will demystify things and point me in the right direction". That is exactly what we are here for: to help people who don't have the time, or don't have the inclination, or perhaps don't have the knowledge, to arrange their finances in the best way possible. And of course being a completely independent "whole of market" financial adviser, not beholden to any particular product provider, without any sales targets or products to push at people, we can find the best possible deals for our clients, as you know. Thanks once again. John

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

money left to me after a death

How has John Pickles helped you?

advised what I should do with this lump term sum when advised of what my plans were for the next 5 years

Have you seen the outcome you were hoping for?

more or less yes, of course the value of investments go up and down, yes

John's reply

Thanks for taking the trouble to give this review. I really appreciate your having been so frank. That has given me the opportunity to think about how I can improve what I am doing. I've fallen short of the standard that I want to achieve because I always aim to achieve a top rating of 5 in each of the three areas, and that is definitely not how you have seen it. And how you have seen it is so much more important than anything else. I shall definitely try harder. Thanks again for your review. John

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Needed to make long term plans with funds that had been accumulated.

How has John Pickles helped you?

Good healthy realistic discussions on opportunities and alternatives. He gained a good understanding of the risks on investments and comfort zone.

Have you seen the outcome you were hoping for?

The market dropped just after we went with him, but we were in for long term, so investements recovered over last 10 years and created retirement income.

John's reply

Thanks Fergus. It was rotten luck that the markets fell in 2007 shortly after you had invested - not what we wanted! But you and Penny stuck with it and took the long term view, which has definitely paid off. It has been great dealing with you both over the years. Best wishes John

Review from verified client

September, 2019

Overall

Service

Advice

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

I've known John for many years and needed advice when first starting my own business and so needed Life assurance and Pension advice. Then approaching retirement needed sound pension planning and advice.

How has John Pickles helped you?

Obviously did full fact find with many subsequent reviews over the years. Advised me on Pension planning and consolidation into a fund that suited my need.

Have you seen the outcome you were hoping for?

So far so good. I'm now retired and performance of pension fund seems to to keeping pace with expectations.

What could they have done better?

John is a smashing guy to work with. I find very little to comment how he could have done better?

John's reply

Dear Clive Thank you do much for the terrific comments you have made. I always enjoy our meetings , and the cups of tea that Debbie makes, not to mention the biscuits! I look forward to our next meeting. Very best wishes John

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

After my divorce 15 years ago I was left with the enormous difficulty of trying to manage my financial affairs on my own, so I turned to a professional who could guide me.

How has John Pickles helped you?

Managing my financial affairs had not been my task in my marriage. John was my salvation at the time, explaining thoroughly all my options, making me feel supported and well advised, with a kind and friendly approach. It was very important to be listened to, and John understood I needed to not only be guided but also have a say in my investments as I became more informed and confident.

Have you seen the outcome you were hoping for?

Yes, I did see the outcome I was hoping for. My investments have done very well, I have a regular income from them yet they keep growing. I have a friendly relationship with John whom I trust implicitly. I feel secure, and I have gained a good understanding of my finances and my options under his guidance.

What could they have done better?

Frankly, I cannot think of anything. I consider myself very lucky to have found John.

John's reply

Dear Isabelle I am absolutely delighted with the great comments you have made. I have always enjoyed meeting with you, and with our exchanges of emails and look forward to carrying on dealing with you for years to come! Best wishes John

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Planned to work less and move away from London so needed to consolidate pension pots and take a look at investments

How has John Pickles helped you?

Did both: Created single pension fund and took me through each of my longstanding savings and investment funds with positive suggestions

Have you seen the outcome you were hoping for?

Yes so far - quite happy

John's reply

Dear Mark This is a pretty belated thanks for your review, and I apologise for the long delay. Since then you've successfully moved to the South West and settled in. I have relatives fairly close to you and it would be great to see you again to catch up with how things are going... two birds with one stone, and so on. And of course if you need any further financial advice from me I'd be pleased to help. Thanks once again for the review, and here's hoping we can meet up in due course. John

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Our daughter suggested we speak to John

How has John Pickles helped you?

He gave us good advice, which we took

Have you seen the outcome you were hoping for?

Yes.

John's reply

Thanks so much for your kind review, which you posted quite some time ago. Since then we've kept in touch and had a fairly recent meeting to discuss where we go from here. It is always a pleasure seeing you, and I look forward to the next visit. John

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Pension and investment advice

How has John Pickles helped you?

Arranged pensions, introductions to wealth and investment managers and established income producing fund portfolios. , established income producing portfolios

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Improvement in returns and value of portfolios can always be improved.

John's reply

Thanks Andrew! I totally agree that investments returns can always be improved (well, maybe not always), as can the returns on an investment. The trick is to do that without taking more risk. And more risk won't necessarily mean a better return - sometimes it will cause a worse return, unfortunately. I just wish that I had not mislaid my crystal ball! Very best wishes John

Review from verified client

September, 2019

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Self employed so needed good sold advice to savings and pension. We also have returned from Canada so we were starting from scratch.

How has John Pickles helped you?

Good, helpful, advice. Explaining all the options good and bad. Always with reliable research and sources. This gave us confidence to establish facts and reach conclusions.

Have you seen the outcome you were hoping for?

Yes in a difficult economical environment globally.

John's reply

Thanks Penny I really appreciate your kind review. It has always been a pleasure dealing with you and Fergus as well as Ben and Sam. Very best wishes John

Review from verified client

May, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Retirement planning.

How has John Pickles helped you?

He and his colleagues provided clear and comprehensive advice which was easy to understand and helped us to make informed decisions.

Have you seen the outcome you were hoping for?

Yes.

John's reply

Dear Jane Thank you for your kind remarks on Vouchedfor...much appreciated! Best wishes John Pickles

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

Pension planning.

How has John Pickles helped you?

Created a balanced portfolio that reflects my attitude to risk.

Have you seen the outcome you were hoping for?

Absolutely.

What could they have done better?

Contact me more often about ongoing and additional investments

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Required general advice.

How has John Pickles helped you?

Pensions, investment in funds,inheritance tax planning, wealth management etc.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Not applicable

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Approaching retirement, seeking the best pension option and strategies. Found prospect of dealing with my various pension providers a near impossibility without specialist support to clarify aspects and identify bear traps.

How has John Pickles helped you?

Gave clarity of available options that took account of my personal circumstances that then assisted decisions on choices.

Have you seen the outcome you were hoping for?

Very satisfied with the outcome to date.

What could they have done better?

A minor matter of easing communications. On a personal basis I continue to receive notifications from providers and I am never sure whether advisers (i) are receiving them in parallel, (ii) whether they are of no consequence, (iii) whether I should copy such documents and attachments over. [I am sure I am not alone in this]. Suggest it would be useful if there was some means of being able to access something like a simple database format to allow one to give easy notification to advisers of what has been received and to which they can respond as to what action should be taken.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Disatisfied previous advisor and wanted a more personal service.

How has John Pickles helped you?

He gave me a sensible suggestion for my circumstances.

Have you seen the outcome you were hoping for?

So far so good.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

I was dissatisfied with my previous Investment company. It was large and impersonal and I did not sense that my portfolio was examined or brought up to date with any frequency. I needed to work with a well-experienced adviser who would offer suggestions and share ideas for the best handling of my finances.

How has John Pickles helped you?

John Pickles has been of enormous assistance. His approach is to explain strategies in a clear language and he has shown me the safest and best way to improve my capital withing the scope of my needs and goals. His advice has constantly proved to be the best available options. Most important is that John Pickles is very personable and generous with his time. I feel that none of my questions are ever ever considered to be trivial or irrelevant.

Have you seen the outcome you were hoping for?

I have been altogether satisfied with the recommendations that I have received. I feel secure and confident with John Pickles's management of my investments. My portfolio has increased in value.

What could they have done better?

I cannot think of any aspect of John Pickles's procedures that warrant improvement. He is unfailingly helpful, responds to emails and telephone calls promptly and clearway fully informed of market volatility .

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Pension fund setup and management.

How has John Pickles helped you?

He facilitated establishing a new pension a number of years ago.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

April, 2016

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Needed to retool my pension, optimize returns, release some funds without reducing available total.

How has John Pickles helped you?

John fully understood my needs, patiently explained all options with easily understood sketches and figures. More importantly, unlike a lawyer that makes you feel that you are on his time-meter, John gives you the opportunity to fully present all your circumstances, your thoughts, your expectations, so that he can explore all available options.

Have you seen the outcome you were hoping for?

One always hopes for more than one is entitled to. However, I believe that John guided me to choose the most optimal pension arrangement that was available to me, so that I saw the outcome that I expected through the selected option. Certainly I did not have the know-how to work this out on my own.

What could they have done better?

I do not know what "better" could have been. Within the restrictions of financial legislation and my actual circumstances, I think he did best.