Reviewed for
Insurance and Protection ( 9 )
Mortgages ( 1 )
Pensions ( 79 )
Equity Release ( 5 )
Retirement income (annuities, drawdown) ( 44 )
Auto Enrolment ( 1 )
Investments and Savings ( 71 )
Pension Transfers - Non Specialist ( 9 )
Inheritance Planning ( 21 )
Long Term Care ( 2 )
Pension Transfers - Specialist ( 7 )
Financial Planning ( 53 )
Financial Mentoring ( 8 )
Financial Coaching ( 3 )
( 2 )
Reviewers' assets
£500k+ ( 9 )
£200k - £500k ( 17 )
£100k - £200k ( 11 )
Up to £50k ( 6 )
£50k - 100k ( 11 )
( 1 )
Client reviews
Repeat review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Wrexham
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
keeping me updated on my investment
Repeat review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Cheshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Helped me with the transition from being employed to being a retired person. Included advice on retirement income planning, pension transfers and budget/cash flow management.
Repeat review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Lancashire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Yes he has assisted me in withdrawing some monies to enable my travels this year . I really appreciate feeling secure and financially confident as I continue to enjoy my retirement
Repeat review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Cheshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Pension advice.
Repeat review from verified client
July, 2024
Overall
Advice
Service
Value
Based in Manchester
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
He confirmed some information regarding me and my wife's wills
Matt's reply
Thank you for taking the time to leave a review and for your long standing business. It is very much appreciated!
Review from verified client
July, 2024
Overall
Advice
Service
Value
Based in Merseyside
What were the circumstances that caused you to initially look for an adviser?
I had a private pension that was dead and basically worth about £17,000.00.
How has Matt Fleming helped you?
Matt comes across as a very genuine Family oriented type of guy , pleasant to deal with and explains things in an easy to understand way. Matt advised me to start the Pension going again with a small amount invested each month to show me that we could build it up into something useful towards my retirement.. I think it has been about 6 years or so with a regular invested amount that I was comfortable with and wouldnt notice. On top of that you get the extra money from the Government that really does help to boost the fund.. Money for nothing as they say. I always planned to take the 25% lump sum at the age of 55 and then the regular monthly payment.
Have you seen the outcome you were hoping for?
The way the money in my pot has grown has been amazing. I am now retiring from work at the young age of 56 with a good Lump sum tax free and a nice regular monthly payment. This would not be possible without the Pension pot and all thanks to Matt Fleming for his advise and management of my money. I would recommend Matt to anybody looking for Financial advice , without a doubt. Brilliant service all round.
What could they have done better?
Nothing.. 5* all the way.
Matt's reply
Thanks for leaving a fantastic review, it is great to hear feedback from someone who has trusted my advice and the financial advice process and is now able to benefit from this. Wishing you a very happy retirement Steve!
Review from verified client
June, 2024
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
We are approaching retirement age and needed advice on investments and pension planning to provide us with a more secure future
How has Matt Fleming helped you?
Matt has advised us on suitable savings accounts and also investments which correspond with our risk profiles. He has helped us to understand our options for drawing down our pension savings.
Have you seen the outcome you were hoping for?
Investments are still relatively new but balances are currently growing.
Matt's reply
Great to receive a 5* review, I really appreciate it. Feel free to contact me if you need anything.
Repeat review from verified client
June, 2024
Overall
Advice
Service
Value
Based in Staffordshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Same as previously
Matt's reply
Thanks for your review Tracy and a pleasure to work with you!
Repeat review from verified client
May, 2024
Overall
Advice
Service
Value
Based in Cheshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Matt has kept me up to date with any changes.
Matt's reply
Thanks for your feedback! Feel free to contact me if you need anything before our next review.
Repeat review from verified client
May, 2024
Overall
Advice
Service
Value
Based in Denbighshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Since my last review I retired from my full time job. Now into 12 months retirement, and following Matt advice, I am extremely happy with my retirement plan. I am currently considering a new investment following my most recent annual meeting. I can recommend Matt whole heartedly, he is knowledgeable, and explains everything in plain English, I always come away from a meeting with total understanding.
Matt's reply
It is a pleasure to read your review and great to hear you have been happy with the service so far. I will hopefully speak to you soon!
Repeat review from verified client
May, 2024
Overall
Advice
Service
Value
Based in Manchester
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Matt has advised me on inheritance money I recieved folliwing the death of my mother.
Matt's reply
Thank you for taking the time to leave a review, I really appreciate it. I will catch up with you soon.
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in Cumbria
What were the circumstances that caused you to initially look for an adviser?
Looking to work less and decide what to do with pensions. Post pandemic I liquidated some property and wanted help in the best way to gain an income from the capital.
How has Matt Fleming helped you?
He laid out my options for pensions based on tax efficiency and potential growth. He has created an investment portfolio that is revised each year and has been changed in response to changes on tax allowances. He's great at explaining all the options in terms I can understand and always builds in times for questions and queries.
Have you seen the outcome you were hoping for?
Yes. I have a steady income from a range of investments and one work pension that allows me to choose how much paid employment I do. I feel well informed and kept up to date about changes that would impact on me.
What could they have done better?
Nothing that I can think of.
Matt's reply
Thanks for leaving a great review! Always good to hear when things are going well! Please feel free to contact me if you need anything before our next review.
First impression from a user who is not yet a client
May, 2024
Overall
Please provide a brief comment about your experience with Matt
Matt was very helpful and gave lots of good information. We are now considering our options.
Repeat review from verified client
May, 2024
Overall
Advice
Service
Value
Based in Flintshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Based on his passed advice, he confirmed that my investments are still correct for my future needs
Matt's reply
Thanks for leaving a great review, very much appreciated!
Repeat review from verified client
April, 2024
Overall
Advice
Service
Value
Based in Cheshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Practical and easy to digest advice
Matt's reply
Thank you for taking the time to leave a review, it is very much appreciated. If you need anything before our next review, please feel free to contact me.
Review from verified client
April, 2024
Overall
Advice
Service
Value
Based in West Yorkshire
What were the circumstances that caused you to initially look for an adviser?
I was worried that my pensions were not going to support us when we retired
How has Matt Fleming helped you?
Matt analysed all our incomes, savings and spending and advised how we could ensure we could maintain our lifestyle after retirement
Have you seen the outcome you were hoping for?
At our annual review it is indicating we are on the right way
What could they have done better?
HMRC advice has been a little disappointing through a tax advisor introduced by Matt
Matt's reply
Thank you for your review, your feedback is appreciated and I am glad you have been overall happy with the financial advice provided. We refer our clients to reputable accountants for specific tax advice whenever appropriate and although we only recommend those that we have good relationships with, sometimes service levels do not meet our high expectations. I believe HMRC have also exacerbated the frustration in this case due to their restricted telephone helpline. Please contact me if you wish to discuss this in more detail or to find a satisfactory resolution.
First impression from a user who is not yet a client
April, 2024
Overall
Please provide a brief comment about your experience with Matt
Matt was very welcoming to me as a new client and took his time to gain knowledge form me regarding my current position and clearly mapped out a roadmap on how we could move forward.
Repeat review from verified client
April, 2024
Overall
Advice
Service
Value
Based in Cheshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
As before but reassuring to know there is someone overseeing our investments
Matt's reply
Thank you for taking the time to leave a review and of course also for your long standing custom. If you need me for anything before our next meeting please feel free to contact me.
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
I wanted to make sure my pension was in a good direction
How has Matt Fleming helped you?
Made sure I’m taking the proper risks for the future
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Matt's reply
Thanks for taking the time to leave a review. We will hopefully catch up soon to discuss your plans in more details.
First impression from a user who is not yet a client
March, 2024
Overall
Please provide a brief comment about your experience with Matt
Very good initial response to our original enquiry , good advice given and follow up service prompt . advice given on each step helpful and informative .
Repeat review from verified client
February, 2024
Overall
Advice
Service
Value
Based in West Yorkshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Yes, as my circumstances and income have changed, he has helped me to adjust my contributions keeping in mind my current financial commitments.
Matt's reply
Thanks for the review! I will be in touch soon to make the changes as agreed.
First impression from a user who is not yet a client
February, 2024
Overall
Please provide a brief comment about your experience with Matt
Matt was both understanding and professional in explaining the process of getting our financial planning in place.
Review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
To help with pension advise and management of pension funds
How has Matt Fleming helped you?
As approaching retirement I wanted funds to be in a risk-free fund, and to understand the options open to me.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing. All went well.
Matt's reply
Thanks for your feedback Chris! Great to work with you and look forward to our next meeting.
Review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
I had inherited an amount of money that I wanted to invest, also I had money from a house sale . I didn't want to buy property again and needed some advise on what and where to put it , to create a bit of profit.
How has Matt Fleming helped you?
Matt has advised me on different Isa's and bonds and keeps an eye on the progress of it. I can ring him if i have any questions and i feel comfortable enough to do this.
Have you seen the outcome you were hoping for?
Not really this year as it seems to have fluctuated a lot.
What could they have done better?
I dint know if anything could have been done any better. I trust Matt has more expertise than i have on these matters and so I leave it to him.
Matt's reply
Thank for taking the time to leave a review! If you need anything before our next meeting, feel free to give me a call.
Repeat review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Lancashire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
At our last review, Mathew did an update on our thoughts of risk to our savings and investments. As always Matthew explained to us our financial situation, in an easy to understand manner. We are always grateful for this. If we need to contact him for help or advice he is readily available.
Matt's reply
Thank you for taking the time to reply, your custom is very much appreciated. If you need anything before our next meeting, please feel free to contact me.
First impression from a user who is not yet a client
January, 2024
Overall
Please provide a brief comment about your experience with Matt
Matt was absolutely superb, after listening to my needs he provided me with great advise.
Matt's reply
Thank you for taking the time to leave feedback. It is very much appreciated.
Repeat review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Cheshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Supported over the last year with financial investments.
Matt's reply
Thank you for taking the time to leave a review, great to hear from you. If you need anything else, please feel free to contact me.
Repeat review from verified client
December, 2023
Overall
Advice
Service
Value
Based in Cheshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
He is always on hand to give me up to date valuations
Matt's reply
Thanks for leaving a 5* review and great to hear from you. If you need anything before our next review, please feel free to contact me.
Repeat review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Cheshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Matt has always responded swiftly when I have contacted him. He has been attentive and realising my needs has responded swiftly. His support, as I have experienced some significant life events, has been very reassuring.
Matt's reply
Thank you for your feedback Jill it is greatly appreciated and good to hear the service is reassuring for you. If you need anything, please feel free to contact me.
Repeat review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Merseyside
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
He always returns calls promptly and deals with queries.
Matt's reply
Great to hear from you Ron and thanks so much for leaving a fab review! I will speak to you soon.
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Following the death of my husband Matt was recommended to me by a friend and he has been able to trace pensions and investments that belonged to my late husband and help me to invest these carefully and as securely as possible for my future.
How has Matt Fleming helped you?
Matt has been very good at explaining the financial market to me and helping me to understand how I can keep my money safe.
Have you seen the outcome you were hoping for?
Not in this present financial climate, but hopefully the future will be better.
What could they have done better?
I feel Matt has done everything he could and has been very approachable and excellent at explaining things to me.I don’t think he could have done any better.
Matt's reply
Thank you for your honest feedback, it is always helpful to hear your views and I am glad to hear you benefit from the service provided.
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Matt Fleming helped you?
Advice on management and investment of pension funds, and financial planning for retirement.
Have you seen the outcome you were hoping for?
Yes
Matt's reply
Thank. you so much for taking the time to leave a review, it really is appreciated. If you need me for anything, feel free to contact me.
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
My previous advisor had retired
How has Matt Fleming helped you?
Very helpful and trustworthy with sound advice
Have you seen the outcome you were hoping for?
Investments are bound to vary and I understand that.
What could they have done better?
I am not sure
Matt's reply
Your views are always welcome - thanks for leaving a review. If you need any help before our next review, feel free to get in touch.
Repeat review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Lancashire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
He reassures and gives you confidence about your investments which always perform well.
Matt's reply
Thanks for taking the time to leave a review, it is always a pleasure to deal with you! If you need anything, please do not hesitate to contact me.
Repeat review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Cheshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
I feel that he knows my circumstances and understands my reaction to risk.
Matt's reply
Thanks for leaving a great review! It is greatly appreciated.
First impression from a user who is not yet a client
October, 2023
Overall
Please provide a brief comment about your experience with Matt
Easy to talk to and clear advice.
Review from verified client
October, 2023
Overall
Advice
Service
Value
Based in Lancashire
What were the circumstances that caused you to initially look for an adviser?
Pension advice
How has Matt Fleming helped you?
Helped my initial investment grow
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing very happy with the service
Matt's reply
Thanks for taking the time to leave a review! Pleasure to work with you and glad to hear you are happy with the service!
Review from verified client
October, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
I needed advice to merge my pensions and draw 25%
How has Matt Fleming helped you?
He was very informative, explained everything and told us about the pitfalls. He relaxed me to trust him with my money
Have you seen the outcome you were hoping for?
Yes. Just waiting for Royal London to deliver the last money (not Matt’s fault)
What could they have done better?
Nothing
Matt's reply
Thanks for the feedback Gary! We do everything we can to push providers to move as quickly as possible but sometimes their turnaround times are long during busy periods. I hope the timescales broadly met with your expectations and I managed to keep you informed throughout the process, which is my primary objective when we know there are likely to be delays.
Repeat review from verified client
October, 2023
Overall
Advice
Service
Value
Based in Lancashire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Matt has been on hand to advise me on my recent decision to move house and how to maximise my investment in the meantime. Although the investment itself is under performing at the present time, the circumstances are outside Matt's control but the associated advice regarding purchase and sale of properties was nevertheless welcome
Matt's reply
Thank you for your 5* review! Your feedback is very welcome and I appreciate you taking the time to leave a comment. Stock market linked investments do generally carry varying levels of investment risk and therefore there will be times that values can go down as well as up and investments should be viewed as part of a long term strategy. I aim to be as transparent as possible when explaining risk and rewards and hopefully this provides a service that my clients value and can trust. Please do not hesitate to contact me if you have any concerns or queries before out next review.
Repeat review from verified client
October, 2023
Overall
Advice
Service
Value
Based in Cheshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Matt is always available if I have any questions or queries and will keep me informed about changes. This ensures investments meet my objectives.
Matt's reply
Thank you for taking the time to leave feedback, it is good to hear the service is working well for you.
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Flintshire
What were the circumstances that caused you to initially look for an adviser?
To take care of savings and pensions
How has Matt Fleming helped you?
In showing us how are savings and pensions will help us with retirement
Have you seen the outcome you were hoping for?
Yes all looks good
What could they have done better?
Not sure
Matt's reply
Thank you for your feedback, very much appreciated!
Repeat review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Manchester
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Within the past 12 months, Matt help to move the pension contributions from our personal account to the business account to help reduce corporation tax.
Matt's reply
Great to speak to you recently and thanks for leaving a fantastic review!
First impression from a user who is not yet a client
September, 2023
Overall
Please provide a brief comment about your experience with Matt
Matt was very professional, listened attentively and then gave concise guidance towards my financial situation.
Matt's reply
Thanks for taking the time to leave your great feedback! If you need anything further, please feel free to contact me.
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Pension planning
How has Matt Fleming helped you?
Focused money and expectations
Have you seen the outcome you were hoping for?
Yes
Matt's reply
Thank you for taking the time to leave a review, it is greatly appreciated! Feel free to contact me if needed before our next review.
Review from verified client
August, 2023
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
To advise re my pension fund pre retirement and after.
How has Matt Fleming helped you?
Advised re banking, helped with my pension investments and advised re pension draw down.
Have you seen the outcome you were hoping for?
My pension fund is healthy and my pension draw downs are sufficient to my needs.
What could they have done better?
Off hand I can't think of anything.
Matt's reply
John, thank you so much for the review! I’m glad to hear that you’re enjoying your experience with us so far. We are committed to providing an excellent financial planning service and it’s great to know that we’re meeting this goal.
Repeat review from verified client
August, 2023
Overall
Advice
Service
Value
Based in Cheshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Regular contact and great advice always
Matt's reply
Thanks for taking the time to leave a review, your custom is very much valued and your views appreciated. Please feel free to contact me if you need anything before our next meeting.
Review from verified client
August, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Approaching retirement
How has Matt Fleming helped you?
Gave advice on types of pensions Answered all questions and removed concerns
Have you seen the outcome you were hoping for?
Yes pension now in place.
What could they have done better?
Although Matt kept us up to date with process, we thought it took longer than anticipated. It appears pension providers take their time getting the paperwork sorted.
Matt's reply
Thank you for taking the time out to leave a review, your feedback really is really valuable to me. I appreciate all of your high ratings, especially the 5* for both quality of advice and value for money and also welcome the 4* rating for quality of service too. As you have eluded to in your comments, during busy periods sometimes pension providers can be slow to respond to information requests and so, we do our best to keep clients informed of progress. This can be frustrating for both clients and advisers. As whole of market advisers, I do consider service levels when providing all recommendations, to help things to run as smoothly as possible, as I understand this can be a key factor in client satisfaction levels. Thanks once again and please, do feel free to contact me if you wish to discuss anything further.
Review from verified client
August, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
When I was looking for best earninig and ethical accounts or investments for myself.
How has Matt Fleming helped you?
Massively, in advising me in pointing me towards who I could approach so that I could decide on what I wanted.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Don't know
Matt's reply
Your feedback is always welcome so thanks for leaving a review. Please feel free to contact me if you need any help before our next meeting.
Repeat review from verified client
August, 2023
Overall
Advice
Service
Value
Based in Lancashire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Mat continues to support me and enables me to live my retirement in financial security I feel totally supported by him and able to make clear and well informed decision about how I invest my monies
Matt's reply
Thanks for taking the time to leave feedback. Here as always if you need anything before our next meeting.
Review from verified client
July, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
I need to make my savings work for me and I needed a SIPP
How has Matt Fleming helped you?
Set up a pension
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing. Matt has been very professional and clear in his advice and e efficient.
Matt's reply
Thanks for your feedback, it is very much appreciated. If you need anything before our next meeting, please do not hesitate to contact me.
First impression from a user who is not yet a client
July, 2023
Overall
Please provide a brief comment about your experience with Matt
My initial meeting with Matt was friendly and professional, I was very at ease discussing financial information with him. Based off our first meeting I would recommend Matt to other people.
Matt's reply
Thanks for taking the time to leave a review and great to meet you!
Review from verified client
July, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
I wished to consolidate privately owned stock market investments into more easily managed funds
How has Matt Fleming helped you?
Matt has carefully considered my position and attitude to risk and has provided steady competent advice to meet my particular requirements
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing that I am aware of
Matt's reply
Thank you for your feedback, as ever your views are very much appreciated. If you need anything before our next review, please do not hesitate to contact me.
First impression from a user who is not yet a client
July, 2023
Overall
Please provide a brief comment about your experience with Matt
Matt was informative and friendly and offered a range of vaulable advice.
Matt's reply
Thanks for your feedback, great to meet you and look forward to working together.
Review from verified client
June, 2023
Overall
Advice
Service
Value
Based in Wrexham
What were the circumstances that caused you to initially look for an adviser?
Help and advice on savings
How has Matt Fleming helped you?
Matt has been our adviser for the last 10 years ,in those years his advice has been beneficial and appreciated .
Have you seen the outcome you were hoping for?
Yes ,even in these difficult times
Matt's reply
Thanks for taking the time leaving a review, your feedback is always appreciated and it is a pleasure to work with you.
Repeat review from verified client
May, 2023
Overall
Advice
Service
Value
Based in West Yorkshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Set up 2 ISA’s and adjusted my personal pension contribution.
Matt's reply
Thanks for the feedback Mike and great to work with you.
First impression from a user who is not yet a client
May, 2023
Overall
Please provide a brief comment about your experience with Matt
I contact Matt regarding some financial matters. He gave me some free advice. So I can come back and complete my transaction with Matt
Matt's reply
Thanks for leaving a review, I really appreciate your feedback. if you need anything else, you know where to find me!
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
He took over from my previous advisor
How has Matt Fleming helped you?
In the 5 years plus that Matt Fleming has been my IFA I have always found him to be reliable and punctual. He listens carefully to what I want and acts accordingly. He seeks out the best deals for me and I feel confident that he always acts in my best interests.
Have you seen the outcome you were hoping for?
yes
What could they have done better?
no
Matt's reply
Thank you for taking the time to leave a review, your feedback is really appreciated. If you need anything before our next meeting, please feel free to contact me.
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Ongoing pension advice
How has Matt Fleming helped you?
Over years reviewing and consolidating pensions
Have you seen the outcome you were hoping for?
Yes
Matt's reply
Thanks for taking the time to leave a review, your feedback is very important to me! Please feel free to contact me if you need anything before our next meeting.
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in Denbighshire
What were the circumstances that caused you to initially look for an adviser?
Over the years I had various pensions and saving that required professional advice, I had very little knowledge and understanding about what I actually had.
How has Matt Fleming helped you?
Initially Matt was able to consolidate all of my pensions, moving forward I had confidence and a better understanding of my pension and investment.
Have you seen the outcome you were hoping for?
yes
What could they have done better?
nothing
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
I did not look for an adviser, business was transferred by the bank I was using at the time.
How has Matt Fleming helped you?
Matt has provide trusted and reliable advice for many years, and for changing requirements whilst I was working, retired and currently inheritance planning.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Satisfied with services as provided.
Matt's reply
Thank you for your feedback Dave, very much appreciated.
Review from verified client
April, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Had paid mortgage off and wanted to invest disposable income
How has Matt Fleming helped you?
Great advice on how to ensure my investments were tax efficient and provided clarity on pensions
Have you seen the outcome you were hoping for?
Too early to day
Matt's reply
Thank you for taking the time to leave a review! Great to work with you and I look forward to our next meeting.
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Needed better advise on my pension fund.
How has Matt Fleming helped you?
Placed our pension fund with a better provider
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
nothing
Matt's reply
Thanks for leaving a review Mike - much appreciated. If you need anything before our next meeting, do let me know.
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Flintshire
What were the circumstances that caused you to initially look for an adviser?
Since a young age I’ve felt it really important to plan for my long term financial future. I’ve therefore had a financial advisor for many years
How has Matt Fleming helped you?
Matt has always presented himself in a professional manner, always looking at what’s best in the current markets based on my own risk assessments. His advice is without bias but always planned for my needs. He never pressures me into new products, I value and respect his decisions.
Have you seen the outcome you were hoping for?
Yes, my portfolio has grown, but like any investment, there’s risk, so these have gone down, but I have confidence that’s these will pick up again to meet my requirements, but I know Matt is always on hand for advice
Matt's reply
Thanks for a great review Mark, your custom is very much appreciated. If you need anything else, you know where I am.
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Best low risk way to invest a redundancy payment .
How has Matt Fleming helped you?
By talking us though the various safest options for our circumstances.
Have you seen the outcome you were hoping for?
Yes the advice we received has been more than satisfactory.
What could they have done better?
I can’t think of anything that could be improved upon.
Matt's reply
Great to hear your feedback and always a pleasure to work with you.
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
ISA AND PENSION
How has Matt Fleming helped you?
SOUND ADVICE. NICE APPROACH. PATIENT, POLITE AND WILL GO THE EXTRA MILE
Have you seen the outcome you were hoping for?
YES
Matt's reply
Thanks for taking the time to leave a review John, it is very much appreciated. I will be in touch soon!
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Originally went to a financial meeting many years ago. Arranged an appointment from there.
How has Matt Fleming helped you?
Matt has been instrumental in helping & advising re our overall financial planning.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing, very satisfied with service.
Matt's reply
Thanks for your feedback, it is great to hear you are happy with the service! I look forward to speaking to you soon.
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
We were looking for expert advice for my mother after she had sold her house.
How has Matt Fleming helped you?
Matt has helped my mother to invest money when she moved into semi residential care. I was made redundant in 2021 Matt advised on my redundancy package and the best way to invest my money. Matt has also advised my husband on his pension and helped to put everything in place for his retirement.
Have you seen the outcome you were hoping for?
Yes we have had excellent outcomes in everything that Matt has done for my family
What could they have done better?
We feel that Matt could not have done anything better for us. We had excellent service. He explained everything very clearly.
Matt's reply
Thanks for leaving a great review, your feedback is very important to me. Please feel free to contact me if you need anything before our next meeting.
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Staffordshire
What were the circumstances that caused you to initially look for an adviser?
Retirement
How has Matt Fleming helped you?
Put our pensions in one pot that needed to be. Advised us on pension, tax etc
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/a
Matt's reply
Thank you for your feedback! I am very grateful for your custom, if you need anything else, you know where to find me!
First impression from a user who is not yet a client
February, 2023
Overall
Please provide a brief comment about your experience with Matt
Very clear on advice and came across that I was the customer and he would get best deal Possible A very confident professional approach
First impression from a user who is not yet a client
February, 2023
Overall
Please provide a brief comment about your experience with Matt
Quick prompt response
Repeat review from verified client
February, 2023
Overall
Advice
Service
Value
Based in Cheshire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Matt, has helped me avoid paying too much tax by working alongside and developing a relationship with my accountant to ensure that not too much of my money is swallowed up in tax contributions: This has taken a lot of unwanted stress off my shoulders!
Matt's reply
Thanks for taking the time to leave a review! Great to work with you.. look forward to seeing you next time.
First impression from a user who is not yet a client
February, 2023
Overall
Please provide a brief comment about your experience with Matt
Matt came to my house to discuss and advise me on investing an amount of money I had from a sale of a property. I was unsure what to do with the money I had sitting in a bank account. I knew I wanted to invest it but knew nothing about what that meant. Matt provided clear and understandable information and gave me confidence to go forward with the investment. Matt was very professional, friendly , polite and knowledgeable. He is also very patient , as I am not very good with figures , he was able to explain to me the things I didn't fully understand. I feel better now that I have Matt to turn to if I need help and advise in the future, and I feel that I can trust him to do his best to help my investment grow,
Matt's reply
Thanks for your kind words! Great to see you and I will be in touch soon.
Repeat review from verified client
January, 2023
Overall
Advice
Service
Value
Based in Lancashire
This review is a follow-up review from a client who left a review previously.
How has Matt Fleming helped you since your last review?
Since my last review, l retired completely from work. My wife and I are trying to manage on our state pensions but if we need to top up from our investments, Matt as guided us how to go about it., keeping our investment pot to the maximum.
Matt's reply
Thank you for your comments, as ever, your views are important to us. Great working with you and I look forward to seeing you next time.
First impression from a user who is not yet a client
January, 2023
Overall
Please provide a brief comment about your experience with Matt
Matt was very down to earth and realistic about our options. He didn't blind us with jargon which was much appreciated. We will definitely use him again in the future.
Matt's reply
Thanks for taking the time to leave a review, your comments are greatly appreciated.
Review from verified client
January, 2023
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
We’d be let down by a previous advisor, and Matt was recommended to us.
How has Matt Fleming helped you?
Pension investments and retirement planning. Helping us to work through our appetite for risk, and our short and longer term financial goals.
Have you seen the outcome you were hoping for?
Too early to say. Matt was very open about potential loss and gains, and challenging economic environment has seen our pensions drop but we’re confident that Matt is guiding us well and that the market will improve before retirement in a couple of years, so we’re hopeful.
What could they have done better?
Nothing. Integrity and trust were our highest priorities in selecting an Advisor. Matt has been open and honest throughout our relationship, respectfully challenging us on how reasonable our future aspirations are, when needed. He’s been very helpful in guiding us and very responsive to queries.
Matt's reply
Thank you for taking the time to leave a review. Your views are very much appreciated. If you need me before our next review, please do not hesitate to contact me.
First impression from a user who is not yet a client
January, 2023
Overall
Please provide a brief comment about your experience with Matt
Matt is very friendly and approachable. He answered any questions that we had so that we could feel confident in the investment process as we are very much novices in this field
Matt's reply
Thanks for taking the time to leave a comment, your views are appreciated. Look forward to seeing you again soon.
Review from verified client
January, 2023
Overall
Advice