Carl Hetherington

What were the circumstances that caused you to initially look for an adviser?

Change of personal circumstances and living outside the UK.

How has Carl Hetherington helped you?

Worked through the process of transferring out from a closed company pension to a SIPP and advised for the future.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

N/A

What were the circumstances that caused you to initially look for an adviser?

I needed advice to transform my private pension to a SIPP facility.

How has Carl Hetherington helped you?

Carl has consulted, managed and supervised the whole process.

Have you seen the outcome you were hoping for?

Yes, the outcome was in accordance with my hopes and estimates, I am satisfied with the service.

What could they have done better?

Some stages of the process could go faster but I do not think this was adviser's responsibility rather due to objective circumstances (Covid 19 e.c.t)

What were the circumstances that caused you to initially look for an adviser?

Investing a private pension

How has Carl Hetherington helped you?

He has looked after my interests for many years, always easy to reach, explains everything in language I can understand.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing I can think of

What were the circumstances that caused you to initially look for an adviser?

I have a long term retirement plan and needed to understand my options available to me to ensure I was being realistic.

How has Carl Hetherington helped you?

Carl shared different services that are available in the financial sector and took the time to clearly explain them so that I fully understood.

Have you seen the outcome you were hoping for?

Yes - I have been able to manage my portfolio in a way that optimised my savings to allow me to work towards my retirement goals.

What were the circumstances that caused you to initially look for an adviser?

Changing financial position giving rise to investment funds being available.

How has Carl Hetherington helped you?

In a sea of wide boys ands sharks Carl gave me clear honest advice, we discussed my my risk profile, available investment methods that matched to my agenda and age range, he provided, allowing me to choose my preferred investment approach. His guidance and support has enable me to achieve my goals of income and growth which i would never have been able to by myself.

Have you seen the outcome you were hoping for?

Yes and more besides

What could they have done better?

Very hard question to answer giving the vast potential outcomes both positive and negative, Carl provided what i believe to be the best options available at the time.