Cliff Pocock

Ward Williams Financial Services Ltd

Reviewed for

Insurance and Protection ( 5 )

Mortgages ( 1 )

Pensions ( 8 )

Equity Release ( 1 )

Retirement income (annuities, drawdown) ( 7 )

Investments and Savings ( 12 )

Pension Transfers - Non Specialist ( 4 )

Inheritance Planning ( 3 )

Reviewers' assets

£500k+ ( 2 )

£200k - £500k ( 4 )

£100k - £200k ( 1 )

Client reviews

First impression from a user who is not yet a client

March, 2018

Overall

Please provide a brief comment about your experience with Cliff

Excellent

Review from verified client

June, 2017

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

We had endowments that had matured and we needed to invest the money sensibly and also to get our pensions reviewed to see if they needed to be moved etc.

How has Cliff Pocock helped you?

Cliff was very thorough in explaining all our options and in finding out what we were looking for. He developed a plan with various options and then went through these options with us.

Have you seen the outcome you were hoping for?

It is early days yet with regards to our investments, but we have amalgamated our pension funds to hopefully get the best return for our retirement.

What could they have done better?

Not having really used a financial advise before, it is difficult to say what he could have done better. We were very pleased with the information we were given.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Looked for help with minimising Inheritance Tax.

How has Cliff Pocock helped you?

Explained various options in detail and suggested a package combining several strategies.

Have you seen the outcome you were hoping for?

Not completely - I'm still alive. But the seven-year period has been successfully overcome and prospects are looking good. Would not have been able to achieve this without confidence in the advice I was given.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

In 1997 I started my own business and wanted a Financial Adviser and Cliff was recommended to me by my Accountant and I was looking for advice on many aspects of Mortgage, Pension and Inheritance for my children.

How has Cliff Pocock helped you?

Cliff was always aware of my Financial needs and goals for the future. Cliff also explained each subject we spoke about. This gave me confidence in the direction for the finances.

Have you seen the outcome you were hoping for?

I have now retired,and the advise given to me has put me in a secure position for my retirement enabling me to enjoy this period in my life. Also, the advise given in the event of my death gives my wishes for my two daughters.

What could they have done better?

As far as I am concerned I have been steered in the right way for me to achieve in all aspects.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Cliff has provided advice in relation to my employers pension scheme and a wide range of personal investment products and personal insurances as part of my on-going retirement planning.

How has Cliff Pocock helped you?

Cliff provided very clear and understandable advice and recommendations over a number of years.. The follow up process i.e. the application form completion and so on was made simple and very professionally handed.

Have you seen the outcome you were hoping for?

I am very happy with all the recommendations given which were well suited to my needs and situation. I feel much more in control of my financial situation. Cliff has also recommended better value and more wide ranging policies than those I held previously.

What could they have done better?

Nothing I can think of.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Oxfordshire

What were the circumstances that caused you to initially look for an adviser?

I needed to review my pension and invest a small inheritance.

How has Cliff Pocock helped you?

Cliff set out all the options for my pension and presented very clear options to invest my money.

Have you seen the outcome you were hoping for?

I have been very happy with the results of my dealings with Cliff. I am now in a position where I understand my investments which I didn't before.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Retirement and to make the most of saving for a pension.

How has Cliff Pocock helped you?

Explained everything in great detail, and gave us good advice without any pressure.

Have you seen the outcome you were hoping for?

So far so good,.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Change of circumstance from being a PAYE employee to running my own company.

How has Cliff Pocock helped you?

Helped me better understand and plan my finances in a holistic way, ensuring I understood the options and was able to make choices that are best for me and for my family.

Have you seen the outcome you were hoping for?

Early days but so far so good!.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

1. To put protection on place. 2. To make better use of funds from a profitable Ltd Company. 3. To structure our pension provision to enable purchase of Commercial property.

How has Cliff Pocock helped you?

Cliff undertook a detailed 'fact find' on our financial circumstances, producing an in-depth report and action plan on the best way to proceed. First were insurances with explained recommendations and proposals. Next came the restructuring of legacy pension schemes into a SIPP to allow the purchase of commercial property and therefore better use of disposable Ltd company profits. Currently we're investigating investment opportunities for future growth. Cliff has a very real talent for explanations that are pitched at just the right level for the client to understand. His knowledge of financial services is extensive and and his patience with 'daft questions' (which we've tested on more than one occasion !) is very good indeed.

Have you seen the outcome you were hoping for?

Yes, totally. While we still have a number of actions to complete, Caroline and myself feel so much more comfortable with our position now than we did a year ago.

What could they have done better?

It really is difficult to think of anything. Although we've really only small investors, we're always made to feel important and Cliff is always on top of any issues that crop up. We really are delighted with the service we've received.

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Self employed and seeking pensions advice.

How has Cliff Pocock helped you?

Clear and straight forward advice with a good understanding of my needs.

Have you seen the outcome you were hoping for?

yes - services were well suited and performing well.

What could they have done better?

No

Review from verified client

May, 2017

Overall

Advice

Service

Value

Based in Middlesex

What were the circumstances that caused you to initially look for an adviser?

I was approaching retirement age. I was advised to consult Cliff by a mutual colleague .

How has Cliff Pocock helped you?

Calm sensible advice for myself and my wife.

Have you seen the outcome you were hoping for?

Progress continues.

What could they have done better?

I am happy with the service to date.

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Surrey

How has Cliff Pocock helped you?

Clear understanding of needs and clear explanations

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Surrey

How has Cliff Pocock helped you?

I contacted Cliff at Ward Williams many years ago wanting to make the most of the income I had, mainly for retirement and investment purposes. Through the years I have come to know him and his associates fairly well and feel they are honest, trustworthy and give me balanced, sound advice tailored to my needs.

What could they have done better?

Occasionally, I have found the time between agreeing a course of action and delivery, too long for me. Whether this is more to do with logistics and third parties, I cannot say

Review from verified client

March, 2015

Overall

Advice

Service

Value

Based in Surrey

How has Cliff Pocock helped you?

Takes time to fully understand our circumstances and goals and provides realistic advice and guidance. Is also very thorough in researching products appropriate to our needs.

What could they have done better?

Is building a good team to support him but perhaps needs a bit more depth of knowledge to provide advice when he is out of the office