Reviewed for
Insurance and Protection ( 11 )
Mortgages ( 63 )
Pensions ( 1 )
Equity Release ( 13 )
Retirement income (annuities, drawdown) ( 1 )
Investments and Savings ( 1 )
Long Term Care ( 1 )
Financial Planning ( 2 )
Reviewers' assets
£500k+ ( 2 )
£200k - £500k ( 3 )
£100k - £200k ( 3 )
£50k - 100k ( 7 )
Up to £50k ( 18 )
Client reviews
Review from verified client
August, 2024
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Moving house and required a mortgage.
How has Cain Stennett helped you?
Sourced a mortgage at favourable rate and made application.
Have you seen the outcome you were hoping for?
Yes. Process was quick and mortgage deal secured at good rate.
Review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
I needed a speedy affordability check done which Cain worked on for me in time for me to be confident when putting in an offer on my house.
How has Cain Stennett helped you?
Cain researched and weighed up many of the options quickly and efficiently. He was happy to explore options when I changed my mind and was professional and thorough throughout when communicating his findings on mortgages with me.
Have you seen the outcome you were hoping for?
Absolutely! Within 24 hours of applying, I had my mortgage approved! Such quick results and I am over the moon!
What could they have done better?
Nothing.
Review from verified client
August, 2024
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Equity release
How has Cain Stennett helped you?
Helped expertly and arranged a mortgage
Have you seen the outcome you were hoping for?
Yes definately
What could they have done better?
We cannot fault the advise and prompt action
Review from verified client
August, 2024
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
We are buying a second property on a buy to let basis.
How has Cain Stennett helped you?
He found us a suitable mortgage and made all the necessary applications for us.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
His advice and service where spot on. He was efficient, professional and informative.
Review from verified client
May, 2024
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Buying a house
How has Cain Stennett helped you?
Cain was really helpful in securing our mortgage and in following up later in the purchase process to help with some issues raised by the lender
Have you seen the outcome you were hoping for?
Yes and Cain was helpful in securing it
Review from verified client
April, 2024
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
I needed some help with a Mortgage and wanted some reassurance I was getting the best deal.
How has Cain Stennett helped you?
Cain was able to get me. much better offer than I could find - from there, he secured the offer and got everything arranged.
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
Honestly, there is nothing Cain could have done better to improve the service. It was faultless.
Review from verified client
March, 2024
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
We needed help with our specific circumstances as we had issues selling our property while also wanting to take out a second mortgage
How has Cain Stennett helped you?
Cain has been the upmost professional, he has provided countless information over the last 3 years even though at times it did not lead to us taking up a decision. However, he has helped us get our mortgage recommendation and would recommend him to everyone.
Have you seen the outcome you were hoping for?
Yes and couldn't do it without his help, we secured a great rate and has helped not only with the mortgage but with reassuring the estate agent
Review from verified client
February, 2024
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Moving house
How has Cain Stennett helped you?
Advised us on our mortgage and brokered it for us.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Absolutely nothing, Cain was a joy to work with. Completely reliable, attentive, trustworthy, and professional. His went above and beyond for us, checking in with agents and always carefully clarifying anything we were unsure of. It was a relief to feel like we were in such capable hands and we really felt like Cain was fully on our side.
Review from verified client
February, 2024
Overall
Advice
Service
Value
Based in Cheshire
What were the circumstances that caused you to initially look for an adviser?
Mortgage renewal
How has Cain Stennett helped you?
Advised on the best possible options given our financial circumstance
Have you seen the outcome you were hoping for?
Yes
Review from verified client
November, 2023
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Remortgaging our home
How has Cain Stennett helped you?
He gave great advise and was very efficient and clear as to what was needed to complete our remortgage successfully.
Have you seen the outcome you were hoping for?
Yes absolutely.
What could they have done better?
I can't think of anything they would have done better, I received an excellent service.
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Inheritance from a close friend
How has Cain Stennett helped you?
Advice on investments as i had several other investments and pensio s and wished to consolidate them.
Have you seen the outcome you were hoping for?
Not yet it's early days but i am very hopeful for the future
What could they have done better?
Nothing I was just very slow on the uptake.
Review from verified client
September, 2023
Overall
Advice
Service
Value
Based in Berkshire
What were the circumstances that caused you to initially look for an adviser?
I needed to look at remortgaging and have worked with Cain previously.
How has Cain Stennett helped you?
Cain has done a brilliant job on working with us to find our next mortgage proposal. Giving us clear advise and options to help us make our key decisions
Have you seen the outcome you were hoping for?
We have absolutely received the right outcome.
What could they have done better?
From communicating at speed, being super knowledgeable and guiding us through every step, I do not think there is anything Cain could have done better.
Review from verified client
June, 2023
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
I had previously used Bigmore Associates for Mortgage support and had a great experience so re-used them for another Mortgage application. This time Cain was my advisor.
How has Cain Stennett helped you?
Cain had a supportive and methodical approach to obtaining and providing all the information I required and that was required of me. Cain found the best and most suitable options for me and was available at every step when I had questions. Cain worked swiftly to get the mortgage offer for me and at times where I had concerns on the pace of the bank confirming and providing paperwork etc, he was calm and understanding and always gave me faith that if a problem arose, he would be able to find a resolution.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
NA
Review from verified client
June, 2023
Overall
Advice
Service
Value
Based in Middlesex
What were the circumstances that caused you to initially look for an adviser?
We previously used Cain, as he was recommended through a member of our family. Cain was very helpful, thorough and easy to communicate with. We knew it was a no brainier to use him again
How has Cain Stennett helped you?
Cain helped us massively, he was able to help us reach an informed decision over our remortgage.
Have you seen the outcome you were hoping for?
Yes most definitely, we have been very happy with the outcome.
What could they have done better?
Nothing
Review from verified client
May, 2023
Overall
Advice
Service
Value
Based in Hertfordshire
What were the circumstances that caused you to initially look for an adviser?
We were being crippled by the interest rate hike and wanted to shop about.
How has Cain Stennett helped you?
By responding to our particular circumstances and finding a matched product. Acting quickly.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
I was looking into equity release and wanted to find an independent advisor as I knew nothing about it .
How has Cain Stennett helped you?
He very kindly visited me at home and explained the whole process in a way I understood.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Cain Stennett helped you?
Clear, concise advice. Conscientious and personable.
Have you seen the outcome you were hoping for?
Yes
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
I was helping a widowed neighbour who wanted to release some equity from her property. She was very anxious and from the moment we met Cain she was more confident.
How has Cain Stennett helped you?
Cain took the time to see my neighbour at home and explained the equity release process step by step and answered her questions.
Have you seen the outcome you were hoping for?
My neighbour is very pleased with the outcome and how quickly it is going through.
Cain's reply
Hi Michelle, Thank you for leaving a review, I'm glad yourself and Heather feel confident in the process. Cain
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Hampshire
What were the circumstances that caused you to initially look for an adviser?
Remortgage/ financial advice
How has Cain Stennett helped you?
Very professional, quick response/ operation
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
N/A
Cain's reply
Thank you Ionut, I'm glad you found us easy to use. Kind regards Cain
Review from verified client
March, 2023
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
The need for Equirty Release
How has Cain Stennett helped you?
Cain has been very helpful and suggested an alternative product for me
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing
Cain's reply
Hi Davina, Thank you for doing this, it's really helpful for us to get your feedback.
Review from verified client
February, 2023
Overall
Advice
Service
Value
Based in Middlesex
What were the circumstances that caused you to initially look for an adviser?
Initially we were buying a property but since then Cain has helped with remortgaging too
How has Cain Stennett helped you?
Forward thinking and beating the market with early application during an increase in interest rates
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
N/A
Review from verified client
November, 2022
Overall
Advice
Service
Value
Based in Middlesex
What were the circumstances that caused you to initially look for an adviser?
Buy too let mortgage
How has Cain Stennett helped you?
Cain is extremely knowledgeable and got us the deal we required.
Have you seen the outcome you were hoping for?
100%
What could they have done better?
Everything has been on point.
Review from verified client
October, 2022
Overall
Advice
Service
Value
Based in Middlesex
What were the circumstances that caused you to initially look for an adviser?
Mortgage - first time buyer
How has Cain Stennett helped you?
Cain was brilliant throughout the whole process, really taking the time to explain everything and answer all my questions. Cain was really calm throughout what is a pretty overwhelming and scary process.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing - when Cain was on leave, I was able to progress things with Urszula, so that was brilliant. Thank you to the Urszla too, great team.
Review from verified client
September, 2022
Overall
Advice
Service
Value
Based in Middlesex
What were the circumstances that caused you to initially look for an adviser?
I was looking to move into the buy to let market to provide some diversity of my investments.
How has Cain Stennett helped you?
Cain provided me with the best options the market had to offer at the time.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Nothing, I'm very happy with the service provided.
Review from verified client
August, 2022
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
We were requiring a mortgage adviser as we are purchasing a property.
How has Cain Stennett helped you?
Cain was fantastic, he helped guide us through the entire mortgage process in a clear and professional manner. Having not had much experience in mortgages before Cain was invaluable. I would definitely recommend Cain to anyone looking for a amazing mortgage adviser!
Have you seen the outcome you were hoping for?
Very much so, we now have the perfect mortgage for us!
What could they have done better?
Nothing, Cain was fantastic and I would thoroughly recommend him.
Review from verified client
July, 2022
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
We needed to find life insurance options/plans that worked on our budget after getting a very high quote elsewhere.
How has Cain Stennett helped you?
Cain took us through all the possibilities of the policies, plus income protection, critical illness cover and more. He showed us policies/packages across all budgets and so we were able to compare plans and decide what was suitable for our needs and budget.
Have you seen the outcome you were hoping for?
Absolutely.
What could they have done better?
Nothing - Cain has a lovely manner with the way he works making everything totally clear and understandable for the layman. I will absolutely be using Cain's services again.
Review from verified client
June, 2022
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Met with Cain at his Offices at Bigmore Associates in Walton on Thames, Surrey, UK. Recommended as a Mortgage advisor.
How has Cain Stennett helped you?
With good advice secured a good rate on a mortgage.
Have you seen the outcome you were hoping for?
Absolutely. Easy & stress free so far.
What could they have done better?
Perhaps a follow up telephone call rather than just email.
Review from verified client
May, 2022
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
My wife and I were looking to purchase our first home together as first time buyers. Cain was highly recommended by a family friend.
How has Cain Stennett helped you?
Cain was patient, helpful, friendly and professional from start to finish. He was quick to respond to phone calls and emails. He answered all of our questions thoroughly and provided excellent advice and support. His colleague Urszula was also very helpful.
Have you seen the outcome you were hoping for?
Yes, our mortgage offer was accepted and everything is progressing quickly and smoothly.
What could they have done better?
Nothing - superb service!
Review from verified client
April, 2022
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
We needed to remortgage a property and are buying an additional one.
How has Cain Stennett helped you?
Top notch mortgage advice and found the best possible products.
Have you seen the outcome you were hoping for?
Absolutely
What could they have done better?
Erm?
Review from verified client
March, 2022
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
We initially needed to re-mortgage but also were thinking about moving so need a product that was flexible. We have subsequently moved.
How has Cain Stennett helped you?
He recommended a product without exit fees and then a new product for our house move.
Have you seen the outcome you were hoping for?
Yes - very happy with a 5 year fixed now to ensure we know where we are for the next 5 years.
What could they have done better?
Nothing.
Review from verified client
March, 2022
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
I was looking for a new mortgage
How has Cain Stennett helped you?
Yes
Have you seen the outcome you were hoping for?
Yes and even better Cain and Urszula went above and beyond to get everything sorted for us and I was so impressed with how fast they managed to get everything done
Review from verified client
November, 2021
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
I needed a mortgage and Cain was recommended to me.
How has Cain Stennett helped you?
Cain helped me get a mortgage for my first property purchase. He was easy to talk to, professional and always responded very quickly to any emails or phone calls. Could not recommend him enough!
Have you seen the outcome you were hoping for?
Yes Cain was able to get my mortgage approved in no time at all.
What could they have done better?
Nothing
Review from verified client
October, 2021
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
My sister and myself were looking to purchase as first time buyers and Cain came highly recommended from a family friend.
How has Cain Stennett helped you?
From start to finish he was patient with us as we had little idea what we were doing. He gathered the relevant materials and came back to us with his recommendations and the various routines and lenders we could work with. He was always on hand to answer a call or email if we had a question and really provided the support that we needed.
Have you seen the outcome you were hoping for?
Yes, we had our mortgage offer accepted by Halifax and are now in the final stages of purchasing our first flat
What could they have done better?
Nothing - honestly Cain was patient, knowledgable and professional throughout the process. With his knowledge we felt completely satisfied that all avenues were checked and we received the best mortgage for us and our needs. He was professional yet friendly in all his communication which made the whole process far less scary.
Review from verified client
September, 2021
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Property purchase
How has Cain Stennett helped you?
Mortgage for property purchase
Have you seen the outcome you were hoping for?
Yes
Review from verified client
August, 2021
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Equity Release for family members.
How has Cain Stennett helped you?
He gave us excellent advice for our particular circumstances in an efficient, professional and concise way. He was also on hand to answer any queries or questions we had very promptly.
Have you seen the outcome you were hoping for?
Yes we definitely have.
What could they have done better?
Frankly nothing.
Cain's reply
Hi Vanessa, Thanks for your kind words, much appreciated
Review from verified client
July, 2021
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
To remortgage.
How has Cain Stennett helped you?
Came up with a couple of solutions which gave us options.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
We were always kept informed so n/a.
Review from verified client
July, 2021
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Mortgage Application
How has Cain Stennett helped you?
Advised on Rates, suitability and value for money.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Not much. Cain was extremely efficient and helpful.
Review from verified client
July, 2021
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
I was looking into equity release mortgages
How has Cain Stennett helped you?
He researched and advised me on the best rate possible for equity release in my circumstances.
Have you seen the outcome you were hoping for?
Yes, I have now received a mortgage offer
What could they have done better?
Nothing
Review from verified client
June, 2021
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
To remortgage
How has Cain Stennett helped you?
He eventually managed to get me one of the best lenders
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No
Cain's reply
Thank you Ransford, glad we were able to assist.
Review from verified client
March, 2021
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Cain was recommended when we began the process finding a house.
How has Cain Stennett helped you?
Cain arranged our Mortgage for us.
Have you seen the outcome you were hoping for?
Yes we have had our mortgage offer accepted.
What could they have done better?
Nothing, Cain provided a brilliant service from start to finish.
Cain's reply
Thanks Lizzie, and good luck to you and Brad in your new home
Review from verified client
February, 2021
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
We were looking to obtain a mortgage to buy a house
How has Cain Stennett helped you?
Cain gave us helpful, practical advice on the range of mortgages available and was flexible and accessible with his help, which was great as time was short.
Have you seen the outcome you were hoping for?
Yes, we have secured a good mortgage and are in the process of completing the property purchase.
What could they have done better?
Nothing, it was a great service.
Cain's reply
Hi James, thanks for taking the time to leave a review, best of luck to you and Eva in the new home.
Review from verified client
February, 2021
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
My family were looking to release some capital from a property we own.
How has Cain Stennett helped you?
He organised a search of the mortgage market up very quickly and found with a suitable product-Displaying a very good appreciation of the available financial packages He has been very professional and informative in dealing with the mortgage transaction.
Have you seen the outcome you were hoping for?
Yes, we are very happy with the mortgage we eventually went with on Cain’s advice.
What could they have done better?
I don’t think there is anything they can really improve on, the service was excellent throughout the transaction.
Review from verified client
February, 2021
Overall
Advice
Service
Value
Based in Dorset
What were the circumstances that caused you to initially look for an adviser?
Remortgaging of a property to release funds.
How has Cain Stennett helped you?
Cain gave us very good advice and options for mortgages. He was very understanding of our circumstances especially when they didn’t quite go to plan. Cain and his team were always helpful and provided information when it was needed, which allowed us to achieve the outcome we wanted.
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
I honestly can’t fault them.
Review from verified client
January, 2021
Overall
Advice
Service
Value
Based in Bristol
What were the circumstances that caused you to initially look for an adviser?
Mortgage application
How has Cain Stennett helped you?
He is very reliable. He helped me with my mortgage application.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
Keep it up
Cain's reply
HI Joyce, thanks for taking the time to leave a review, I do appreciate it.
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
We worked with Cain to both help broker our Mortgage and life insurance protection.
How has Cain Stennett helped you?
We discussed our needs and Cain worked to find some suitable products. He offered a range of solutions and we could choose and tweak what we felt best suited us.
Have you seen the outcome you were hoping for?
Yes, in all instances Cain's advice and stewardship has been great throughout and we would recommend him to anyone else needing financial advice.
What could they have done better?
I honestly couldn't thing of anything. Communication has been great, the products found have been very useful and have provided our family with security and protection we need.
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Needing to revisit life insurance cover whilst remortgaging.
How has Cain Stennett helped you?
We had a fixed rate mortgage product which had come to an end. We also felt under insured from a life and CI perspective and had a couple of policies which weren't well structured for us. Over a period of a year, Cain advised us on a the most flexible temporary solution for our mortgage and kept us appraised of the market. When the time was right and we had clarity on our requirements, he found us a great deal to meet our complex requirements. On our life and CI products, he gave us a very pragmatic route to achieving the cover we needed, whilst managing our monthly premiums.
Have you seen the outcome you were hoping for?
Yes, I believe we've got the right products for us and Cain was willing to be patient and flexible. He didn't pressure us into taking a new product at any time and was prepared to be at the end of the phone for advice as things changed. It felt like a calm and thorough experience, and much better than the experience I've had dealing directly with lenders.
Review from verified client
December, 2020
Overall
Advice
Service
Value
Based in North Yorkshire
What were the circumstances that caused you to initially look for an adviser?
I am a first-time buyer looking for a mortgage.
How has Cain Stennett helped you?
Cain showed me loads of options for different mortgages so I could make an informed decision. As a first-time buyer, he made me aware of everything that was going on in the process and talked me through details which I was unclear on. He was really helpful and knowledgeable throughout the whole process. Due to the pandemic there were unforeseen circumstances and Cain went above and beyond to make everything as stress-free as possible.
Have you seen the outcome you were hoping for?
Not yet, but I am still looking at properties and will definitely be using Cain as soon as the right one comes.
What could they have done better?
Cain did everything that I could’ve wanted as a client.
First impression from a user who is not yet a client
December, 2020
Overall
Please provide a brief comment about your experience with Cain
He was prompt in giving his advice and was quite clear about the implications of taking out a Lifetime Mortgage. Kind and helpful.
First impression from a user who is not yet a client
October, 2020
Overall
Please provide a brief comment about your experience with Cain
Very prompt response and extremely helpful.
Review from verified client
September, 2020
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
To be able to help my son and daughter by releasing some money from the equity in my property.
How has Cain Stennett helped you?
He was able to explain exactly how it works and give me the best package to suit my needs, while the taking advantage of the low interest rates at the time to get the best deal possible.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
I can't think of anything he could of done better, he kept us informed of progress throughout the process and was very approachable and helpful if we had any questions.
Review from verified client
September, 2020
Overall
Advice
Service
Value
Based in Berkshire
What were the circumstances that caused you to initially look for an adviser?
Remortgaging primary home to part fund second home
How has Cain Stennett helped you?
identified suitable remortgage products and supported the application process.
Have you seen the outcome you were hoping for?
yes
What could they have done better?
Nothing comes to mind
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
We were looking for a mortgage and we were not meeting the eligibility criteria for a mortgage from a high street lender so I looked for a smaller independent firm to help me find a solution to my identified needs.
How has Cain Stennett helped you?
Having listened to what we were trying to achieve he has researched and presented us with options . Cain and with the help of his Administrator /Paraplanner Urszula they followed through our application throughout the process.
Have you seen the outcome you were hoping for?
Yes, we have successfully secured a Lifetime Mortgage , despite an initial drawback literally a few days prior to the lockdown due to the Coronavirus. Cain came with an alternative option very quickly and ensured that we had a viable alternative offer In principle which met our needs. Despite the challenges of the lockdown he ensured that it was followed up with the lenders Nd as soon as the market opened up again we have had a house valuation and a formal offer.
What could they have done better?
Cannot think of anything that they could have done better, as there was constant communication keeping us updated with what was happening to our application form.
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Mortgage
How has Cain Stennett helped you?
Cain was brilliant from start to finish with helping us to get our first mortgage
Have you seen the outcome you were hoping for?
Yes
Review from verified client
June, 2020
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Purchase of a Property
How has Cain Stennett helped you?
Help with my mortgage application
Have you seen the outcome you were hoping for?
Absolutely - he was great.
Review from verified client
April, 2020
Overall
Advice
Service
Value
Based in Antrim
What were the circumstances that caused you to initially look for an adviser?
I needed to apply for an additional mortgage to purchase a 2-bedroomed apartment in Weymouth, Dorset and did not quite have enough after selling my 4-bedroomed house and my half-share to apply for a mortgage.
How has Cain Stennett helped you?
Cain, after researching my needs, advised me to go ahead with a Lifetime - or Equity Release - type of mortgage as I am a pensioner and just living off my employer's civil service pension, so was not able to apply for a standard mortgage and he explained how this type of mortgage would work for me
Have you seen the outcome you were hoping for?
Not completed yet - due to the delays regarding the Covid-19 virus emergency and all relevant parties being in lock-down, including estate agents and solicitors - therefore having to work from home, etc, so the conveyancing for this new purchase may drag on for another 1-2 months, until normal services are reassumed in the UK
What could they have done better?
Nothing Cain could have done any better
Review from verified client
February, 2020
Overall
Advice
Service
Value
Based in Hertfordshire
What were the circumstances that caused you to initially look for an adviser?
Wanted life insurance.
How has Cain Stennett helped you?
By sourcing the best figures in quite tricky circumstances
Have you seen the outcome you were hoping for?
Yes
Review from verified client
February, 2020
Overall
Advice
Service
Value
Based in Buckinghamshire
What were the circumstances that caused you to initially look for an adviser?
Needed a mortgage loan to buy a house
How has Cain Stennett helped you?
He shopped around to look for a suitable mortgage offer for me - despite my having a fair low credit risk score
Have you seen the outcome you were hoping for?
Yes - thanks
What could they have done better?
No - he came up with the goods
Review from verified client
January, 2020
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Buying first home in the UK
How has Cain Stennett helped you?
Cain provided excellent advisory services and sourced a mortgage for me despite my difficult circumstances (being overseas for many years prior to the application).
Have you seen the outcome you were hoping for?
Yes - exceeded in every way.
What could they have done better?
N/A
Review from verified client
December, 2019
Overall
Advice
Service
Value
Based in Berkshire
What were the circumstances that caused you to initially look for an adviser?
Moving house
How has Cain Stennett helped you?
Clear options, everything explained really well. Very efficient and responsive to emails. The mortgage was applied for a arranged quickly
Have you seen the outcome you were hoping for?
Yes
Review from verified client
November, 2019
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
The need to withdraw equity from my unencumbered property
How has Cain Stennett helped you?
By offering what appears to be the best arrangement available
Have you seen the outcome you were hoping for?
Thus far, yes
What could they have done better?
Nothing.He has acquired the result I was seeking.
Review from verified client
November, 2019
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
Looking for a first time mortgage.
How has Cain Stennett helped you?
Help me attain a mortgage with a friend, for our first property.
Have you seen the outcome you were hoping for?
Yerp, fantastic mortgage rate, better than expected and made the whole experience very easy.
What could they have done better?
Nope, perfect advice and rate!
Review from verified client
October, 2019
Overall
Advice
Service
Value
Based in Middlesex
What were the circumstances that caused you to initially look for an adviser?
Remortgage
How has Cain Stennett helped you?
Researched various options, which he put to us in a clear manner both verbally and written, for us to make a choice.
Have you seen the outcome you were hoping for?
Yes
Review from verified client
September, 2019
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
My solicitor's recommendation for advice on seeking an equity release mortgage
How has Cain Stennett helped you?
Provided expert observations on the market in a professional manner.
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
No
Review from verified client
September, 2019
Overall
Advice
Service
Value
Based in London
What were the circumstances that caused you to initially look for an adviser?
Re-mortgage of my property at the age of 65
How has Cain Stennett helped you?
Researched & organised mortgage
Have you seen the outcome you were hoping for?
Yes
What could they have done better?
All was good
Review from verified client
July, 2019
Overall
Advice
Service
Value
Based in Manchester
What were the circumstances that caused you to initially look for an adviser?
We were buying a house so needed someone to advise us on mortgages.
How has Cain Stennett helped you?
Cain found us a lender with a great rate and advised us on all aspects of the process
Have you seen the outcome you were hoping for?
Yes.
What could they have done better?
Nothing. Cain was excellent in all aspects of his process and communication.
Review from verified client
July, 2019
Overall
Advice
Service
Value
Based in Surrey
What were the circumstances that caused you to initially look for an adviser?
I have a salary which is small basic and high commission and I have struggled to find something suitable.
How has Cain Stennett helped you?
Thankfully I met with Cain and he was able to advise and offer suitable options. Thanks to Cain, I am now in a 5 year fixed Mortgage and very happy with the result.
Have you seen the outcome you were hoping for?
100%
What could they have done better?
To be honest, I don't believe on this occasion there is anything he could have done better. He responded very quickly to calls / emails - that's one thing that can bug me when people don't, he never over promised and always kept me in the loop with what was happening. I couldn't recommend Cain more. He was fantastic and I am really grateful for all his help.
Review from verified client
June, 2019
Overall
Advice
Service
Value
Based in Middlesex
What were the circumstances that caused you to initially look for an adviser?
first time buyer
How has Cain Stennett helped you?
found the best mortgage for me
Have you seen the outcome you were hoping for?
yes
Review from verified client
June, 2019
Overall
Advice
Service