Reviewed for

Insurance and Protection ( 6 )

Mortgages ( 5 )

Pensions ( 71 )

Equity Release ( 3 )

Retirement income (annuities, drawdown) ( 36 )

Investments and Savings ( 79 )

Pension Transfers - Non Specialist ( 30 )

Inheritance Planning ( 3 )

Long Term Care ( 2 )

Pension Transfers - Specialist ( 11 )

Financial Planning ( 12 )

Financial Mentoring ( 5 )

Financial Coaching ( 2 )

Reviewers' assets

£500k+ ( 6 )

£200k - £500k ( 22 )

£100k - £200k ( 21 )

Up to £50k ( 5 )

£50k - 100k ( 3 )

Client reviews

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

As annuity rates had reached a 14 year high, I wanted to explore the possibility of using a pension fund to purchase

How has Andy Ollason helped you?

Andy carried out a full assessment of my needs then he and his team researched the market thoroughly to establish the best annuity rate available for me

Have you seen the outcome you were hoping for?

Yes the rate Andy achieved for me was definately at the top end of the market

What could they have done better?

Some stages of the process did seem to take quite a while but this may have been unavoidable due to external factors

Review from verified client

April, 2024

Overall

Advice

Service

Value

Based in West Sussex

What were the circumstances that caused you to initially look for an adviser?

Consolidation of multiple pensions

How has Andy Ollason helped you?

Andy has given professional advice with all aspects of our pension. And have found him extremely easy to talk to, and approachable.

Have you seen the outcome you were hoping for?

Yes, very pleased with flexible drawdown options.

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I was passed on to Andy from previous advisers,i initially took one on when I took out my first mortgage many years ago

How has Andy Ollason helped you?

Advised me on which pension to take etc and swapping one of my ISA providers

Have you seen the outcome you were hoping for?

Yes, I am in a better financial position than I expected thanks to Andy's advice and diligence

What could they have done better?

Nothing

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Pension transfer, financial advice on planning for our future (retirement).

How has Andy Ollason helped you?

Andy is very personable, professional and knowledgeable. He has helped us understand our financial position along with better opportunities for investing our pension pots etc. He has helped with drawdowns.

Have you seen the outcome you were hoping for?

Yes we have.

What could they have done better?

N/A

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

MAKING SURE MY SAVINGS AND PENSION ARE WORKING AS HARD AS THEY CAN AS I GET NEARER RETIREMENT AGE.

How has Andy Ollason helped you?

GREAT UP TO DATE ADVISE

Have you seen the outcome you were hoping for?

PRETTY MUCH

What could they have done better?

NOTHING THAT I CAN SEE

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

Get all my pensions into one

How has Andy Ollason helped you?

Advised on pension risks and current values

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Not sure

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Isle of Anglesey

What were the circumstances that caused you to initially look for an adviser?

pension advice

How has Andy Ollason helped you?

pension and isa

Have you seen the outcome you were hoping for?

yes

What could they have done better?

all good

Review from verified client

January, 2024

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

My old adviser retired.

How has Andy Ollason helped you?

Always answers my questions by phone , email or messages promptly & professionally.

Have you seen the outcome you were hoping for?

Yes , as Andy states , It pays to be patient.

What could they have done better?

Nothing really , he's quite reassuring.

First impression from a user who is not yet a client

November, 2023

Overall

Please provide a brief comment about your experience with Andy

I requested some information from Andy regarding inheritance tax and he readily agreed to research the answers to my questions and promptly got back to me with the answers.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Performance and cost of current policy

How has Andy Ollason helped you?

Andy has given advice and recommendations of better performing plans, and with his advice I have transferred my existing pension funds to hopefully in the long term a better performing policy.

Have you seen the outcome you were hoping for?

As this is a long term investment time will tell, but the current performance signs are very good.

What could they have done better?

Nothing, I am happy with the service Andy provided to me.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Rutland

What were the circumstances that caused you to initially look for an adviser?

I wanted to review my overall pension provisions and consider the pros/cons of transferring a specific defined benefit scheme.

How has Andy Ollason helped you?

Andy undertook a comprehensive review of my financial position, including my pensions and other assets intended to support me in my retirement. He took time to understand my future financial plans in both the short and long terms. He provided in depth analysis of the advantages and disadvantages of various options, together with the risks and benefits associated with each. Subsequently. Andy has provided ongoing analysis and advice on my pension provision, through both routine reviews and ad hoc interventions prompted by significant geopolitical and economic events.

Have you seen the outcome you were hoping for?

Andy takes time to understand my needs and ensure that I can clearly understand the information and advice that he provides. My hope in engaging an advisor on these matters was to ensure that the decisions I make in respect of my future financial provisions are based on accurate information and sound advice and I feel confident that Andy has provided these year-on-year.

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Wanting to put all my pensions in one pot

How has Andy Ollason helped you?

Andy sorted all this for me , and gave advice on other financial things

Have you seen the outcome you were hoping for?

Yes , expect highs and lows due to current climate , but all doing ok

Review from verified client

June, 2023

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

I had three legacy Pensions so needed advise on the best solution to maximise the growth.

How has Andy Ollason helped you?

Andy has listened and answered questions in a clear and easy-to-understand manner. He explains the process throughly and is available to contact with any questions or concerns I have, responding promptly.

Have you seen the outcome you were hoping for?

Yes. Andy’s advice simplified my portfolio whilst not compromising the growth. I know nothing about pensions and took his advise to create a new pension to consolidate two whilst leaving a final salary pension in situ.

What could they have done better?

Nothing that I know of. I have confidence that Andy has reviewed and recommended the best solution for me and the detailed portfolio reviews and period financial assessments have everything covered!

Review from verified client

May, 2023

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Previous advisor recommended this company to replace their services when they stopped trading

How has Andy Ollason helped you?

Regular investment statements, investment advice and guidance

Have you seen the outcome you were hoping for?

Certainly... I would recommend Andy

What could they have done better?

Nothing...

Review from verified client

February, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

We were looking to buy a house and had no idea where to start! My parents suggested Andy.

How has Andy Ollason helped you?

Since then Andy has helped me to have all my work place pensions from previous employments and one i pay in to regularly combined and work for me, he has also helped us to get the best mortgage for us.

Have you seen the outcome you were hoping for?

With mortgage we have now bought our home - and had great advice. I also have my pension growing nicely at the moment too!

What could they have done better?

Andy and his team have always been great. If they haven't known something they have looked in to it and got back to us asap.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

My wife and I were renting a property at the time as well as saving for a house of our own to get on the property ladder. We contacted Andy for 2 reasons, the first was to see if we could invest any of our savings to get us on the property ladder quicker, the second was to help us both with our pensions.

How has Andy Ollason helped you?

Andy has helped us both with our pensions to make them 'work' harder. In regards to getting on the property ladder Andy told us we were doing everything right at the time by saving every month into a help to buy ISA.

Have you seen the outcome you were hoping for?

YES!!! our pensions are increasing and we now have a wonderful 2 bed property of our own that we are so proud to call 'home'.

Review from verified client

January, 2023

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Had savings wanting to invest

How has Andy Ollason helped you?

Explaining several policies

Have you seen the outcome you were hoping for?

Not yet

What could they have done better?

Nothing, Andy followed up his visits

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I needed help and advice with investments that were stagnating

How has Andy Ollason helped you?

Andy Ollason has been a massive help to me financially. I have a 100% faith in all that he advises as my money is now earning. My financial understanding is limited and Andy has taken this into consideration always, spending time explaining the plans he advises. His patience is unlimited.

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Hand on heart, nothing!!

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

I used an Financial Investment company local to me. This company ceased working and advised Hoyl to their exisiting customers.

How has Andy Ollason helped you?

Andy Ollason has given advise in Pensions and ISA's. Andy has set up my new portfolio and consolidated existing ISA's within my portfolio. Andy has also advised of further ISA and cash investments within this portfolio. Andy has also advised and invested previous works pensions into this portfolio consolidating my pensions.

Have you seen the outcome you were hoping for?

Yes, very much so. I have and continue to see a very positive outcome even given the current difficult times. Ongoing communication is always candid and very clear, which I prefer. Regarding communication with Andy and/or members of the Hoyl team is faultless.

What could they have done better?

Nothing that I can see. Hoyl are a thoroughly professional company.

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Getting older and wanting some advice for planning my retirement

How has Andy Ollason helped you?

Expert impartial advice

Have you seen the outcome you were hoping for?

Too early to tell

What could they have done better?

Not sure

Review from verified client

December, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

My pension was not growing and wanted advise.

How has Andy Ollason helped you?

He transfered to s better plan and the pension started to grow very nicely.

Have you seen the outcome you were hoping for?

The pension grew and I also toke out a investment plan .

What could they have done better?

In the turbulent time at the moment I don't think I could have done much better.

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

I had been with a company that you recently took over

How has Andy Ollason helped you?

Sorting out pensions that seemed to be all over the place

Have you seen the outcome you were hoping for?

Yes

Review from verified client

November, 2022

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

On retirement from work and having a portion of my pension lump sum commutation to invest.

How has Andy Ollason helped you?

His advice identified the most advantageous avenues of investment for us taking into account our circumstances at the time

Have you seen the outcome you were hoping for?

Yes, I am sure that we have seen a much better return than we would have done had we simply looked for schemes on the high street.

What could they have done better?

I’m not sure that there is anything, we certainly have regular contact coupled with annual reviews etc to ensure our money was in the right place to do its best for us

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

I had anumber of old pension plans and wanted to have them reviewed and activly managed from one place.

How has Andy Ollason helped you?

Yes, Andy has helped by providing a professional service with regards to pension advice and planning.

Have you seen the outcome you were hoping for?

Yes, I now have all the older pension plans actively managed under one plan.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

We had an inheritance to invest with the im of providing funds for the education of our children

How has Andy Ollason helped you?

Andy spent time finding out our needs and coming up with an investment plan which took into account our feelings about risk and the type of investments we wanted.

Have you seen the outcome you were hoping for?

Still early days yet.

Review from verified client

September, 2022

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Andy has been my goto advisor for many years, always goes the extra mile to explain options in an easy to understand way, and is always available to answer any queries you have.

How has Andy Ollason helped you?

Helped my understand my options when taking out my pensions, and advise and investment portfolio options.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

August, 2022

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Initially i was looking for someone to advise my aunt on some investments. Unfortunately she died before we were able to do so. As I inherited her estate I found i needed advise myself.

How has Andy Ollason helped you?

Having spoken to Andy on my aunts behalf previously it made sense to talk to him again. He was extremely helpful, freindly and knowledgeable and able to talk myself and my wife through various options which led us to taking a medium risk long term investment portfolio.

Have you seen the outcome you were hoping for?

Yes, I've been able to invest in a long term portfolio which should give considerably better returns than the banks.

What could they have done better?

Nothing. From coffees in the meetings to being shown around the whole office it was a great experience.

Review from verified client

June, 2022

Overall

Value

Service

Advice

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I was approached by Andy, offering advice regarding an under performing long term ISA stocks and shares investment that I had set up via another adviser who is no longer in business.

How has Andy Ollason helped you?

Following a review of my personal circumstances Andy provided advice regarding options for reinvesting the proceeds from an underperforming legacy ISA fund in a more in a more appropriate product . Having taken early retirement a year ago, Andy has also assisted in reviewing our financial plans and mid / long term investment options. We have as a result transferred a number of existing cash ISAs and new ISA funds to Hoyl investment products.

Have you seen the outcome you were hoping for?

I am very happy with the advice given, but the timing of the conflict in Ukraine and its impact on the world economy has unfortunately resulted in a disappointing investment fund performance. I am hopeful that the robustness of the investment portfolio will lead to a speedy recovery when financial conditions improve.

What could they have done better?

Andy has been very supportive in helping us understand investment options and we have been very happy with the service provided. However, I was a little disappointed that Hoyl were unable to action my request to postpone the pending transfer of our cash ISA funds into their funds when I became concerned regarding the potential market impact of the emerging Ukranian conflict.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

Review / validity check of financial status etc in run-up to retirement

How has Andy Ollason helped you?

Qualified that decisions we’d made / actions we’d taken prior to our consultation etc were sound and made proposals for future investment strategies

Have you seen the outcome you were hoping for?

Overall, I’d say - Yes

What could they have done better?

Nothing in my opinion - happy with advice & ongoing reviews / proposals.

Review from verified client

June, 2022

Overall

Service

Advice

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Money in bank account.

How has Andy Ollason helped you?

Helped me to invest my money.

Have you seen the outcome you were hoping for?

Not at the moment.

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Money in bank account not giving much return.

How has Andy Ollason helped you?

Adviced me the best place to invest.

Have you seen the outcome you were hoping for?

No

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

We needed professional advise.

How has Andy Ollason helped you?

He has taken time to go through everything with us in person & of late remotely

Have you seen the outcome you were hoping for?

Previously yes, recently no , this is due to the economic environment .

What could they have done better?

Nothing I’m very happy with their service .

Review from verified client

June, 2022

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

We needed to look into our pension policies

How has Andy Ollason helped you?

he initially tided up the various pensions accumulated over the years into one pot

Have you seen the outcome you were hoping for?

we are getting there...

What could they have done better?

who knows, I won't know that until retirement

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

The need for pension and investment advixe

How has Andy Ollason helped you?

Andy has always given me frst-class professional advice with flexible options. I trust his knowledge and experience in financial planning matters, and have faith in his experience and abilities to keep me on the right track in challenging times.

Have you seen the outcome you were hoping for?

Steering a safe and profitable financial path through the difficulties we have all experienced over the past few years is somehting I could not have doen without professional help and advice. This is where having an established company like Hoyle, and a professional like Andy come into their own. Andy's advice is trusted and well received to ensure that the outcome for me has been as good as it can be.

What could they have done better?

Andy is a professional and knows his job, so I am happy with the service he has given me.

Review from verified client

May, 2022

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

55 years of age

How has Andy Ollason helped you?

Combined two old pension pots into one modern platform pension and release 25% tax free lump

Have you seen the outcome you were hoping for?

It's just set up so I will watch the performance carefully

What could they have done better?

Nothing to mention

Review from verified client

March, 2022

Overall

Advice

Service

Value

Based in Staffordshire

What were the circumstances that caused you to initially look for an adviser?

I was looking for someone to help me invest my stocks and shares to get the best growth

How has Andy Ollason helped you?

Andy has helped by annual reviews and by helping my investments increase each year

Have you seen the outcome you were hoping for?

I am pleased when investments increase, so yes I have the outcome I was looking for.

What could they have done better?

Andy has been great over the last few years

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

To bring all out investments under one umbrella

How has Andy Ollason helped you?

With concise & sound investment advice delivered in layman’s language.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Leicestershire

What were the circumstances that caused you to initially look for an adviser?

I initially consulted Any regarding investment advice, but have since consulted him on a range of other financial matters.

How has Andy Ollason helped you?

He has organised investments (including sorting out my pension savings) and set up critical illness insurance. He has also transferred my husband's pension to a preferable scheme. He has regularly reviewed my investment plans and advised changes to the balance of funds which would be beneficial and better reflect my attitude to risk and ethics.

Have you seen the outcome you were hoping for?

Definitely! My investments are performing significantly better than they were in the hands of my previous advisor.

What could they have done better?

Nothing - I have always been more than happy with the service I have received and wouldn't hesitate to recommend Andy. In fact, I have recommended him to family members.

Review from verified client

January, 2022

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I took early retirement and needed to ensure my money was invested wisely.

How has Andy Ollason helped you?

Discussed options and I felt reassured that I could safely allow Andy to wisely invest my money.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Think Andy has done a fabulous job for me and extremely happy with the service I have been given and would like this to continue in the same way that Andy has has provided this for me. Thank u.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Tracing zombie pension funds

How has Andy Ollason helped you?

He was tenacious in securing control over a lost pension

Have you seen the outcome you were hoping for?

Yes, thanks to Andy.

What could they have done better?

Nothing really.

Review from verified client

November, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

We were both nearing retirement and needed information on the above.

How has Andy Ollason helped you?

Andy has helped us in the past while he was working for another company and we value his advice, especially on Pensions as they are a minefield.

Have you seen the outcome you were hoping for?

Yes we have been very pleased with the results, all thanks to Andy, especially in view of covid.

What could they have done better?

Nothing that we can think of, he always goes out of his way to explain everything in detail and knows that we are very cautious people.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Before leaving my job of 11 years I needed to know if my various pension schemes were enough to enable me to retire or whether I would need to continue working for a few years more.

How has Andy Ollason helped you?

Andy had pro-actively contacted me a year earlier with regard to an old pension scheme I was enrolled in. However, due to caution and apathy I had not responded! When he contacted me again to give me an annual report I took up his offer to meet in person and perform a review. Andy was able to take the list of pension schemes I had and collect my financial details and outgoings and provide a recommendation. After our second meeting we agreed to transfer the schemes into one draw-down pension fund.

Have you seen the outcome you were hoping for?

Andy and his team have met the outcome we needed perfectly. All the existing schemes have been effortlessly transferred into the new fund and monthly payments are appearing in the current account. In addition I have regular online reports and am able to manage it remotely.

What could they have done better?

There is nothing Andy could have done better! Andy is a very polite and approachable person and after the second meeting my natural suspicion of all things financial was muted and I thought of him as a friend.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Some years ago I was made redundant from work and still had a large endowment mortgage. Andy was very helpful and gave advice so we did not have to sell the house!!

How has Andy Ollason helped you?

Cashed in some of my pension to pay the mortgage but allowed the endowment to remain, once matured it paid back the pension element which has since been reinvested in ISAs etc.

Have you seen the outcome you were hoping for?

Very much so, the investments have grown very nicely.

What could they have done better?

Nothing

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Need to consolidate various pension funds into one place and improve their performance.

How has Andy Ollason helped you?

He clearly explained how our funds were underperforming and what he recommended we do to improve them and make them easier to follow.

Have you seen the outcome you were hoping for?

Yes – all funds are now in one place and increasing in value.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Existing client

How has Andy Ollason helped you?

Following review, recommended transfer of existing pensions which weren't performing very well

Have you seen the outcome you were hoping for?

Too early to tell

What could they have done better?

Too early to tell

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

To help us consolidate many small investments we had at that time for the best return

How has Andy Ollason helped you?

As above answer

Have you seen the outcome you were hoping for?

yes

What could they have done better?

?

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Planning my retirement income.

How has Andy Ollason helped you?

Consolidating pensions and various savings and portfolio accounts, assisting with the paper works for claiming pensions. Patiently answering the 101 questions I had with myriad of financial terminology which I was not familiar with.

Have you seen the outcome you were hoping for?

Yes, I am very happy with the advice received, and the suggested investments performance.

What could they have done better?

Absolutely nothing.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I needed to consider what choices I had for my pension income as I was about to retire.

How has Andy Ollason helped you?

Andy helped me understand how my pension pot could be invested for the best long term income.

Have you seen the outcome you were hoping for?

Yes very happy so far.

What could they have done better?

No I am very pleased with Andy's advice and his very clear information. Pensions can be complicated to understand but Andy was very patient and answered all my questions clearly.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

I wanted to ensure I was investing in the right product for me

How has Andy Ollason helped you?

Andy supported and guided me through the process, identifying the best product to suit my accepted level of risk

Have you seen the outcome you were hoping for?

It's a little too early to say in terms of performance but the product is up and running as Andy said it would be

What could they have done better?

Nothing - Andy has been professional, respectful, approachable and supportive throughout the process

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

The need to make the best return on my pension pot.

How has Andy Ollason helped you?

Andy has invested the pension on my behalf.

Have you seen the outcome you were hoping for?

Too early to say as yet.

Review from verified client

July, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Retirement planning

How has Andy Ollason helped you?

Detailed clear and comprehensive advice

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Always responds but sometimes needs chasing, as do many of us!

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Aberdeenshire

What were the circumstances that caused you to initially look for an adviser?

Review of pensions

How has Andy Ollason helped you?

Very helpful in finding the best product on the market. Kept in touch throughout the whole process

Have you seen the outcome you were hoping for?

Yes, moved to a new pension fund

What could they have done better?

Nothing at present

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

Planning for retirement

How has Andy Ollason helped you?

He has given sound advice and ensured that our savings were invested as per our wishes and requirements

Have you seen the outcome you were hoping for?

Yes. We were able to retire early

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

We had an inheritance to invest and needed advice.

How has Andy Ollason helped you?

Andy listened to our requirements and has given us advice on how to get the best returns. Our investment has grown nicely over the years.

Have you seen the outcome you were hoping for?

Yes!

What could they have done better?

Nothing that I knowof.

Review from verified client

June, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

My previous financial advisors company cessed trading for various reasons. They recommended Hoyl to existing customers and Andy Ollason became my advisor from Hoyl.

How has Andy Ollason helped you?

I had saving that I wanted to invest to produce an income and Andy was able to give advice on investing in ISA and also a cash investment associated with this ISA. I had an exisiting ISA which Andy advised would be better served being invested in the Advance by Embark investment portfolio. I also had pensions from previous companies which Andy was able to advise on and these have also been transfered into the Embark portfolio.

Have you seen the outcome you were hoping for?

So far so good. Investment growth thus far has been very satisfactory however these are very turbulent times.

What could they have done better?

No much really. The pandemic has made contacting and discussing subsequent investments more complicated however we have managed and achieved what I wanted during this period. The communication with Andy has always been very good. And when investing large sums of my own savings this is what I would always expect and have always got.

Review from verified client

May, 2021

Overall

Service

Advice

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

I received a lump sum following my divorce and wanted reliable advice on how best to invest it.

How has Andy Ollason helped you?

Andy advised on possible investment platforms and later suggested options to improve my pension. He keeps in touch regularly and is always reachable by phone or email if required.

Have you seen the outcome you were hoping for?

Definitely.

What could they have done better?

I can't think of anything.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Previous financial adviser had retired and Hoyl were recommended.

How has Andy Ollason helped you?

Personal visit and thorough discussions regarding existing investments and forward planning advice.

Have you seen the outcome you were hoping for?

Certainly.

What could they have done better?

As far as I can tell, nothing.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Cheshire

What were the circumstances that caused you to initially look for an adviser?

Investments

How has Andy Ollason helped you?

Managed investments

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

First impression from a user who is not yet a client

April, 2021

Overall

Please provide a brief comment about your experience with Andy

Very pleased with my first meeting with Andy, he was good at explaining the whole pension business to me. Very happy.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Needed help with pensions

How has Andy Ollason helped you?

Advised on transferring pension to safer option

Have you seen the outcome you were hoping for?

yes

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

Have had one for about 30 years. Andy took over from my previous advisor when he retired.

How has Andy Ollason helped you?

Tailored advice to meet my financial requirements. Trusted from previous experience.

Have you seen the outcome you were hoping for?

In the past yes. Too soon for most recent investment but have every confidence.

What could they have done better?

Nothing springs to mind

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I was left some money and needed advice.

How has Andy Ollason helped you?

We had a discussion and decided what would work best for me.

Have you seen the outcome you were hoping for?

I did until covid came along but Andy still sorted the best he could for me.

What could they have done better?

There was nothing they could have done better with the covid happening.

Review from verified client

February, 2021

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

used two other companies before contacting Andy, the service I received was very poor

How has Andy Ollason helped you?

good advice to bring nearly all existing pots into one.

Have you seen the outcome you were hoping for?

Yes and more.

What could they have done better?

earned me more and charged me less! but you cant always have what you wish for.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Andy was recommended to me by my sister. I needed to change financial advisors

How has Andy Ollason helped you?

Andy came to see me (in the good old days of face-to-face meetings!). We discussed my financial situation and my work situation and with Andy I was able to come to a decision of my 'working life'

Have you seen the outcome you were hoping for?

Andy manages my portfolio and I'm happy with his advice. We have had a bumpy ride (2020) but my pension has done very well under the circumstances.

First impression from a user who is not yet a client

October, 2020

Overall

Please provide a brief comment about your experience with Andy

Andy's first visit was very helpful, informative and positive. I was very impressed by his knowledge and very happy with the advice given. I will have to make a further assessment when he has sorted out my portfolio and I get a second visit. Looking forward to it.

Review from verified client

September, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I had a retirement lump sum invested. My original financial adviser changed his area of financial advice and the management my investment was taken over by Andy on behalf of Hoyl.

How has Andy Ollason helped you?

He reviewed my existing portfolio and recommended modifications which reflected my current needs and current market conditions.

Have you seen the outcome you were hoping for?

So far so good!

First impression from a user who is not yet a client

September, 2020

Overall

Please provide a brief comment about your experience with Andy

Andy is a nice guy and obviously expert in his field. He answered all my questions succinctly and accurately. He obviously cares about his work and the future effects on his clients finances. I thoroughly recommend his services. Excellent.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

If I was to die there would be someone on hand to give my wife financial advice.

How has Andy Ollason helped you?

With investments.

Have you seen the outcome you were hoping for?

Yes we considering the current financial circumstanes.

Review from verified client

August, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I had excess savings money that I wanted to invest with a decent return for my money.

How has Andy Ollason helped you?

He gave me options to choose from regarding investments, and explained all aspects of the investment chosen so I fully understood what was involved.

Have you seen the outcome you were hoping for?

Yes. My initial investment gave me a good return.

What could they have done better?

I cannot think of anything he could have done better. I am very happy with all aspects of his service.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Northamptonshire

What were the circumstances that caused you to initially look for an adviser?

My wife and I wanted to retire early and still have a good standard of living.

How has Andy Ollason helped you?

Andy’s approach is friendly and confidence giving. He comes across as genuinely wanting to help. He has helped us grow our investments, moving to areas giving greater returns whilst respecting our caution towards risk. His advice and action on our pensions has given us the ability and the confidence to work towards early retirement.

Have you seen the outcome you were hoping for?

Generally yes. We have experienced a recent drop due to economic uncertainty caused by the Coronavirus, but our funds are returning to their previous state, something that Andy personally reassured us about.

What could they have done better?

Nothing comes to hand. He understands our needs and has delivered greater return for us than we were getting previously.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

I inherited some money

How has Andy Ollason helped you?

Advice on my portfolio

Have you seen the outcome you were hoping for?

Yes

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I was looking to release some money from a personal pension to pay off some credit, and also re mortgaging for an extension to my property.

How has Andy Ollason helped you?

Andy and a colleague reviewed both my wife's and my financial situations and advised moving pensions from Prudential to Aegon, unfortunately he was unable to improve on the Barclays deal we now have for our Mortgage.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I cannot think of anything he could have done better, the only gripe I have is the length of time it takes to release the 25% Tax Free from my Wife's Pension, and presumably mine also when i decide to take it. But I guess this is down to the process involved. Time factor alone is not a big issue, unless of course it impacts on a lower amount being paid out because of fluctuating markets.

Review from verified client

July, 2020

Overall

Value

Advice

Service

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

My previous adviser went out of business and my account was transferred to Hoyl Independent Advisers.

How has Andy Ollason helped you?

Advised as to choice of savings/investment platform and risk.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I believe Andy Ollason has more than adequately followed my wishes. The annual review is sufficient for my purposes.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Derbyshire

What were the circumstances that caused you to initially look for an adviser?

Pension in retirement

How has Andy Ollason helped you?

Provided professional guidance in selecting and then setting up the most appropriate pension based upon my needs.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Can't think of anything

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

To ensure my savings and pension fund(s) were invested appropriately and whether any changes could/should be made.

How has Andy Ollason helped you?

I advised him of all the different savings and investments and he advised appropriate updates to improve returns.

Have you seen the outcome you were hoping for?

I certainly have seen benefits from his advice.

What could they have done better?

I do not know what he could have done better. All queries were answered promptly and in language I could understand.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

Needed advice for the best investments with growth & security.

How has Andy Ollason helped you?

Good advice to protect my investment during the financial meltdown down due to the C-19 out break.

Have you seen the outcome you were hoping for?

My investments are in profit at the present time.

What could they have done better?

Quite happy with advice given

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

My mother died and left me some money in her Will

How has Andy Ollason helped you?

Helped me invest the money my late mother left me in her Will

Have you seen the outcome you were hoping for?

Not yet, very early days but all looks positive

What could they have done better?

Can’t fault him

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Devon

What were the circumstances that caused you to initially look for an adviser?

My husband had used this IFA company for years. We needed advice on pensions and investments for retirement.

How has Andy Ollason helped you?

Advice on investing money and pensions.

Have you seen the outcome you were hoping for?

Too soon to say.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

Automatic transfer from elsewhere

How has Andy Ollason helped you?

Very approachable either by email or phone, also extremely patient with us.

Have you seen the outcome you were hoping for?

In progress, lots of ups and downs as expected.

What could they have done better?

Less repetitive paperwork and questions on reviews, but this is probably industry based not specific to Andy.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Savings needing to be invested / re-invested.

How has Andy Ollason helped you?

Set it up for me.

Have you seen the outcome you were hoping for?

Broadly. (Though who can say in the current economic climate...!)

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Andy Ollason helped you?

Advice on how use inheritance safely

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing more

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

I had several pension plans From many years back that needed a review With the possibility of consolidation. I needed professional advise and was recommended to contact Andy bpvia my brother.

How has Andy Ollason helped you?

He reviewed my portfolio and recommended to consolidate two but to leave a deferred 20 year old company pension where it was. He took care of all the arrangements and I just had to complete a few simple forms. He also did a financial health check too.

Have you seen the outcome you were hoping for?

Yes. Simplifying my portfolio and getting annual invites to review that it is still being invested in the best places.

What could they have done better?

Nothing. Andy explains things in simple terms and does so until all questions are answered. He doesn’t go for the hard sell and is gently persuasive to make sure you are making the best choices. I don’t believe he could do anything better for me anyway.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Cornwall

What were the circumstances that caused you to initially look for an adviser?

I had a surplus f rom. The sale of my previous property and the purchase of my present property.

How has Andy Ollason helped you?

I received one home visit from Andy and he advised on the present investment package

Have you seen the outcome you were hoping for?

Difficult knowing the present Corovirus situation but Fund previously thought the value increase was as I expected Funds have been transferred to ISA's

What could they have done better?

I am not happy with the feed back through your Company web site. I cannot open the various emails advising of status of the funds. I have been advised not to bother with these as direct communication will be made if important changes are made.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Outside UK

What were the circumstances that caused you to initially look for an adviser?

Private pension maturity

How has Andy Ollason helped you?

Contacted me offering advice

Have you seen the outcome you were hoping for?

Don’t know yet

Review from verified client

July, 2020

Overall

Service

Value

Advice

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

I am divorced, and needed impartial and independent advice to maximise my savings and pension funds.

How has Andy Ollason helped you?

Andy helped with a thorough review of my various pensions and savings.

Have you seen the outcome you were hoping for?

Its early days, but so far Andy’s advice has been sound.

What could they have done better?

Sometimes the paperwork can be overwhelming and confusing. To Andy’s credit he very patiently talks me through it. Thank you!

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

I have a lack of interest in money, but realise how important good planning is

How has Andy Ollason helped you?

Andy has worked hard to sort our our investments to allow for early retirement and a comfortable life

Have you seen the outcome you were hoping for?

Yes; with very thorough reports

What could they have done better?

I cannot think of anything

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Since the death of my husband I felt I needed advice and help, living alone with no family in the circumstances to advise

How has Andy Ollason helped you?

Years ago Andy advised combining past ISAs for a good investment

Have you seen the outcome you were hoping for?

Yes it has been satisfactory

What could they have done better?

I do not feel sufficiently knowledgeable to make this kind of suggestion , but Andy has always been on hand and has visited in person to reassure me financially. I find him trustworthy and that is important.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Previous adviser unavailable

How has Andy Ollason helped you?

Discussing my objectives and attitude for risk to find the best investment options for pension and savings

Have you seen the outcome you were hoping for?

Investments were performing well prior to Covid, and have held up in the last 3 months

What could they have done better?

Contacting me when the economy started to shrink due to Covid to look at options

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

When some ISA'S were relatively unproductive Andy advised another "depositary" and to date, as far as I know, this has been beneficial....and certainly far better than the previous one.

How has Andy Ollason helped you?

As above.

Have you seen the outcome you were hoping for?

Yes! Thus far!

What could they have done better?

Not sure! He met all our requirements.

Andy's reply

Thank you for your very kind review Margery - very much appreciated! We will speak soon. Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I wanted to consolidate my pension portfolio and make changes to my life insurance policies

How has Andy Ollason helped you?

Andy Ollason did a thorough review of my present situation and recommended relevant products for me to consider. His sommunication was clear and he answered all the questions I had.

Have you seen the outcome you were hoping for?

All the products Andy Ollason advised me on were long-term type products, and so far they are performing as expected and hoped.

What could they have done better?

Perhaps he could have "chased" me more often, as I tended, at times, not to be very prompt in providing information and taking action (entirely my fault, of course).

Andy's reply

Thank you for your kind review Dragan - very much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Shropshire

What were the circumstances that caused you to initially look for an adviser?

We were heading towards retirement & we had savings we needed to work harder for us .

How has Andy Ollason helped you?

He was very helpful explaining what we could do but didn’t try to push us in any decision we took our time and then called him to go ahead with some investments on our behalf .

Have you seen the outcome you were hoping for?

Yes & No initially the returns were excellent but with the stock market crash and Cov19 its a very uncertain future.

What could they have done better?

I don’t think Andy could have done anything more for us .

Andy's reply

Thank you for your kind review Carole & Martin - very much appreciated! We will speak soon. Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

To invest my savings

How has Andy Ollason helped you?

Invested wisely

Have you seen the outcome you were hoping for?

Yes although pandemic has made a difference to balance which I can totally understand

What could they have done better?

Extremely lovely and professional advisor who I totally trust

Andy's reply

Thank you for your very kind review Maria - very much appreciated! We will speak soon. Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Hampshire

What were the circumstances that caused you to initially look for an adviser?

To maximise our investments for our future

How has Andy Ollason helped you?

Andy regularly visits us and spends time to understand our attitudes to risk and requirements for our future; and recommends the best way forward

Have you seen the outcome you were hoping for?

Our investments continue to mature in the way we would expect, subject to market vagaries

Andy's reply

Thank you for your kind review Gill - very much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

Multiple pensions and savings

How has Andy Ollason helped you?

He provided, and continues to provide, advice on how to collate many pensions into one based on my risk appetite. Also on the best place to invest savings. He provides support for my husband and now investment for our two girls...he is courteous and always willing to help. Highly recommended.

Have you seen the outcome you were hoping for?

Yes. Moving my savings led to a sharp increase in interest earned and I am happy to have an easy to manage personal pension pot, on top of company ones.

What could they have done better?

I don’t think there is anything. He listens and responds to our risk appetite, follows up well and has been good for us all. Our previous advisor was not helpful at all....we don’t have huge sums of money previous advisor was not really interested. Andy shows interest in our circumstances and is willing to give us the time to get the best we can. As an introduction to showing good financial advice for our girls, we could not ask for better.

Andy's reply

Thank you for your kind review Phil & Jo - very much appreciated! We will speak soon! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Cambridgeshire

What were the circumstances that caused you to initially look for an adviser?

I was looking primarily to consolidate a batch of pension policies into a single policy. But I was also looking for a trusted FA to help with all other aspects of 'Financial Life' that would - from time to time - need to be attended to.

How has Andy Ollason helped you?

Pension consolidation was the first task that Andy helped me to complete - recognising that I was not just going to be a one-off customer and therefore use me as an opportunity to make a quick profit from my requirements. Indeed subsequent support and transactions that Andy has helped me with have been free of charge - a sure sign that I am regarded as a long term client. Subsequent support with a mortgage, income, life and critical illness insurance have followed with the same level of diligence and professionalism.

Have you seen the outcome you were hoping for?

Yes - everything that Andy has helped me with has met my needs.

What could they have done better?

The only piece of feedback I would offer would be to ensure that he keeps in touch on a more regular basis than he does (aligned with the clients needs) to maintain the 'client not customer' principal. Even if the contact was merely a routine 'meet n greet' this would maintain a regular drumbeat of client requirements + financial market ideas / offerings.

Andy's reply

Thank you for your kind review Gary - very much appreciated! I hope you are well, we will speak soon. Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Retirement date was approaching, and I contacted several advisers for guidance.

How has Andy Ollason helped you?

From all my initial contacts, I 'connected' immediately with Andy. He listens, advises and has the ability to unravel the complexities of pensions to the layman, patiently and without pressure.

Have you seen the outcome you were hoping for?

Yes, considering the background noise of Brexit and now this Covid eperdemic, the package put together by Andy has proven to be robust.

What could they have done better?

To be candid, I would have gone elsewhere if I thought the service I received could be better.

Andy's reply

Thank you for your kind review Paul - much appreciated! I hope you are well, we will speak soon! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

Need to optimise savings

How has Andy Ollason helped you?

Already had a reasonable portfolio which was transferred from an IFA who had ceased trading and Andy changed the mix to improve yeald

Have you seen the outcome you were hoping for?

Hopefully in the medium term

Andy's reply

Thank you for your kind review Norman - much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Surrey

What were the circumstances that caused you to initially look for an adviser?

Hoyl took over management of lump sum retirement funds dating from 1999 from a former financial advisor

How has Andy Ollason helped you?

Andy undertook a review of the 1999 investments which had been largely unchanged in 20 years and proposed an updated spread of investments

Have you seen the outcome you were hoping for?

Yes

Andy's reply

Thank you for your review Alan - much appreciated! We will speak soon. Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in West Midlands

What were the circumstances that caused you to initially look for an adviser?

I had previously used two different financial advisors, and i found there service to be poor. Andy was very clear, very approachable and gave sound advice.

How has Andy Ollason helped you?

Bringing several pensions together into a single portfolio

Have you seen the outcome you were hoping for?

Yes up until "COVID" but its slowly coming back.

What could they have done better?

None that i can think of, I've had an excellent service so far.

Andy's reply

Thank you for your kind review Colin - very much appreciated! Will Villa be joining Norwich in the Championship next season?

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

I needed pension advice as I was out of work at the time.

How has Andy Ollason helped you?

Andy was excellent, he advised me to take a lump sum out of my pension to repay our mortgage but to continue to pay the endowment payments. Once they matured and paid out this went back into my pension pot but invested as Isa's .

Have you seen the outcome you were hoping for?

This turned out to be more than we ever could have expected - Andys advice was invaluable

What could they have done better?

Nothing, he also spoke in a manner that I could understand and not all financial speak?

Andy's reply

Thank you for your kind words Derek - very much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

wanting/needing security for the future

How has Andy Ollason helped you?

Explained everything clearly to give good understanding.

Have you seen the outcome you were hoping for?

Yes

Andy's reply

Thank you for your kind review Christine - much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

We retired 12 years ago and decided to review our investments and we contacted Andy for advice to review our portfolio.

How has Andy Ollason helped you?

Andy advised us to consider a proposal to consolidate our investments

Have you seen the outcome you were hoping for?

Yes we are satisfied

What could they have done better?

We are satisfied

Andy's reply

Thank you for your kind review David - much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

Wanting/needing security for the future

How has Andy Ollason helped you?

He is very knowledgeable, polite, friendly and assuring of circumstances, offering options that help decide how best to

Have you seen the outcome you were hoping for?

Yes, up to now.

Andy's reply

Thank you for your kind review Stephen - much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

We were looking for somewhere to invest with a view to future retirement.

How has Andy Ollason helped you?

We discussed how much to invest and the level of risk that we were prepared to take.

Have you seen the outcome you were hoping for?

To a certain extent, but no-one could foresee the pandemic.

What could they have done better?

Overall Andy has been really helpful and there is no particular area in which he could have improved.

Andy's reply

Thank you for your kind review Diana! Much appreciated! I hope you and Oz are keeping well, I'm guessing you are grandparents now?? Best Wishes Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Kent

What were the circumstances that caused you to initially look for an adviser?

I have had one for years and when my previous advisor retired I was directed towards Hoyl and Andy

How has Andy Ollason helped you?

With advice on my investments. These were not new investments but ongoing advice on whether they remain fit for purpose. I may have also received some advise with a new mortgage I took.

Have you seen the outcome you were hoping for?

Yes. No complaints!

What could they have done better?

More frequent contact but not a big deal as it is.

Andy's reply

Thank you for your kind review Martin - much appreciated! We will catch up soon. Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

unable to get financial advice from bank

How has Andy Ollason helped you?

suggested and recommended which savings and investment plans would best suit my financial situation and requirements

Have you seen the outcome you were hoping for?

yes

What could they have done better?

nothing. as a person with limited financial knowledge,Andy has always answered and explained any questions i have asked in a detailed ,open,and frank manner.

Andy's reply

Thank you for your kind review Brian - much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Argyll

What were the circumstances that caused you to initially look for an adviser?

Had a few dormant pensions which weren't making much money.

How has Andy Ollason helped you?

Andy reviewed all my pensions and gave me advice on what would work best for me. After looking into suggestions Andy helped in the process of amalgamating them to best effect.

Have you seen the outcome you were hoping for?

Yes, my pensions are now increasing in value which was the desired outcome.

Andy's reply

Thank you for your kind review Gary - much appreciated! We will catch up soon! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Worcestershire

What were the circumstances that caused you to initially look for an adviser?

Long-term financial advice regarding pensions and mortgage

How has Andy Ollason helped you?

By reviewing my own financial needs and wishes, with best advice regarding the achievement of my aims, and to ensure that my agreed financial products work for me. There was no pressure, and best practice is always offered together with full explanations of the products and reason for choosing those in order to meet my needs. I don't need to contact him very often, but he is always just a phone call away if i need confirmation of anything. Andy is one of the good guys!

Have you seen the outcome you were hoping for?

This is ongoing, and with regular reviews the products are on-target at this time. In the present worldwide situation where markets are volatile, I feel confident that Andy is monitoring this and will advise his clients of any tweeks or changes that need to be made to ensure the best return on capital.

What could they have done better?

In all honesty, this is difficult to say, because I trust that as a professional advisor, Andy is doing his job correctly and professionally, and that he is looking after my interests in a changing and turbulent world. I have no reason to doubt Andy's abilities and integrity in providing a first class service at all times, and I am confident in his judgement and in offering best advice for me.

Andy's reply

Thank you for your kind review Glyn! We will catch up soon. Many thanks Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Suffolk

What were the circumstances that caused you to initially look for an adviser?

I was not getting a good return from a previous provider.

How has Andy Ollason helped you?

Found me a better provider for my pension fund & stocks and shares.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Can not think of anyrhing more that he could have done.

Andy's reply

Thank you for your kind review Andy - much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Tyne and Wear

What were the circumstances that caused you to initially look for an adviser?

consolidation of several pensions and planning for my retirement as well as looking into business projects.

How has Andy Ollason helped you?

Andy advised me of the best things to do in moving forward with my pensions and providing me with a plan for the future and my retirement.

Have you seen the outcome you were hoping for?

Yes, especially in recent times with the recession and now covid , my returns have been much better than I could have ever dreamed of. I do realise that the markets are in turmoil but with ANDY I know that I am in safe hands to handle all the ups and downs that will come and will be left in a good place.

What could they have done better?

ABSOLUTLEY NOTHING!!!! All my dealings with Andy have been from the word go (and it's been over a decade now) very professional, friendly, well explained and considerate to my needs. His reviews are thorough and he has not been afraid to question my motives for wanting to do some things that my jeopardise my portfolio and has been proved right to do so thankfully. He makes the whole process believe it or not fun!! i would trust him with my life because I KNOW I'm in safe hands and would recommend him to anyone who needs financial help in whaterver capacity.

Andy's reply

Thank you for your kind review Trev! Much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Essex

What were the circumstances that caused you to initially look for an adviser?

As I am now on my own and after retiring I felt I needed advice on managing lump payment on retiring and help with savings.

How has Andy Ollason helped you?

support with savings

Have you seen the outcome you were hoping for?

difficult to say due to present situation but over all yes. I feel comfortable feeling the management to Andy. My family prefer this to having to get involved at this stage.

What could they have done better?

keeping up good communications with a phone call perhaps once a year.

Andy's reply

Thank you for your kind review Mrs Norman, we have changed the review frequency for your plan and we will be reviewing things annually rather than every 3 years moving forwards. Best Wishes Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

Had some funds mature from another source and wanted advice where to invest.

How has Andy Ollason helped you?

Good advice based on my acceptable risk factors

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing really. We have an annual review which is useful to see if my acceptable risk has changed and investments are adjusted, or not, accordingly.

Andy's reply

Thank you for the kind review Andrew - much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Nottinghamshire

What were the circumstances that caused you to initially look for an adviser?

Received a lump sum and was looking for advice in what and where to invest it.

How has Andy Ollason helped you?

Gave me advice in how, what and where to invest a lump sum I had come into.

Have you seen the outcome you were hoping for?

Definitely

What could they have done better?

Nothing, I am completely satisfied in the advice I have been given and have recommended his services to friends of mine

Andy's reply

Thank you for your kind review Andy - much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

Left a small inheritance and pension advice

How has Andy Ollason helped you?

Great sound advice,

Have you seen the outcome you were hoping for?

Very much so

What could they have done better?

Nothing as his advice has been excellent

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

I was left an inheritance, also I required advice re my pensions

How has Andy Ollason helped you?

He gave straight forward and easy to understand advice

Have you seen the outcome you were hoping for?

Very much so

What could they have done better?

I don't think he could have any better as his advice has been excellent. Especially fitting it appointments to fit with my work schedule.

Andy's reply

Thank you for your kind review Robert - much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Berkshire

What were the circumstances that caused you to initially look for an adviser?

My old financial advisor had ceased trading and Andys company took over their clients. My old financial advisor was good but I have been very impressed with the company Andy works for - Hoyle.

How has Andy Ollason helped you?

Andy has always given sound advice. Phone calls during these troubled times meant I didnt worry about the slide in the value of my pension. He predicted it would go back up and it has.

Have you seen the outcome you were hoping for?

Prior to Covid-19 I was amazed at how well my pension was performing. Even though I was taking regular payments every month it was still increasing in value. I am still happy with the performance, it lost about 25% of its value at the lowest point but has regained most of that.

What could they have done better?

I am happy with the level of service he gives now.

Andy's reply

Thank you for your kind review Mick - much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Warwickshire

What were the circumstances that caused you to initially look for an adviser?

During the last 5 years I reached the age of 55 and wanted advice options on my pension.

How has Andy Ollason helped you?

Andy was very thorough in explaining all my options available to me.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, everything I expected from Andy I received, all communication was first class.

Andy's reply

Thank you for your kind review Tony - much appreciated! Andy

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Lincolnshire

What were the circumstances that caused you to initially look for an adviser?

Redundancy/early retirement

How has Andy Ollason helped you?

Good advice

Have you seen the outcome you were hoping for?

Not yet!

What could they have done better?

Part way through consultation

Andy's reply

Thank you for your kind review Terry - much appreciated! Andy