Reviewed for

Insurance and Protection ( 13 )

Mortgages ( 5 )

Pensions ( 58 )

Equity Release ( 2 )

Retirement income (annuities, drawdown) ( 24 )

Investments and Savings ( 70 )

Pension Transfers - Non Specialist ( 20 )

Inheritance Planning ( 10 )

Long Term Care ( 6 )

Pension Transfers - Specialist ( 10 )

Financial Planning ( 9 )

Financial Coaching ( 1 )

Reviewers' assets

£500k+ ( 7 )

£200k - £500k ( 23 )

£100k - £200k ( 8 )

£50k - 100k ( 10 )

Up to £50k ( 9 )

Client reviews

Review from verified client

February, 2024

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Transfer pension funds

How has Sam Thorne helped you?

To find the right product & ease of transfer of pension funds. Continuing guidance with financial assets & support with finance growth. Transparency of performance of invested funds online -

Have you seen the outcome you were hoping for?

Yes - funds are all going in the right direction

What could they have done better?

Nothing

First impression from a user who is not yet a client

November, 2023

Overall

Please provide a brief comment about your experience with Sam

Sam is a brilliant, personable financial advisor. I came away from our conversation with actionable advice and a sense of renewed confidence in my ability to manage dealings with tax as well as my broader financial landscape. I would highly recommend Sam to anyone looking for either personal or professional financial advice.

First impression from a user who is not yet a client

October, 2023

Overall

Please provide a brief comment about your experience with Sam

Sam was professional, personable and extremely knowledgable. He asked questions to help guide me towards making a decision about my pension and helped me to understand my current financial position. Thanks Sam.

First impression from a user who is not yet a client

October, 2023

Overall

Please provide a brief comment about your experience with Sam

We have had financial advice from Sam regarding our investments. We found his friendly manner and interest in our situation at present to be just what we needed. My husband and I are in our eighties and would not require long term products. We decided to follow his advice to the letter, which we did that very morning. Our solicitor recommended Sam Thorne to us. Thanks Sam, one less problem in this fast moving journey of ours.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

To invest in a potentially better return pension scheme.

How has Sam Thorne helped you?

Sam has been absolutely amazing! He has sorted everything out despite coming across a lot of hurdles on the way.

Have you seen the outcome you were hoping for?

Yes, definitely.

What could they have done better?

Nothing as far as I’m concerned. It has been a pleasure to deal with Sam.

Review from verified client

September, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Having reached the age of 55, I wanted to take the steps to sort out my pensions ready for my retirement. Sam was recommended to me by a work colleague.

How has Sam Thorne helped you?

Sam was very helpful in locating all the information that was needed to sort through and place all my pensions together into one tidy pension that was easier to manage and understand.

Have you seen the outcome you were hoping for?

I believe I have, only time will tell.

What could they have done better?

Sam was very thorough in his work and explained everything to me in detail.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Reached Retirement age

How has Sam Thorne helped you?

With advice regarding options for reinvesting my pension.

Have you seen the outcome you were hoping for?

Pension successfully transferred over to a SIPP

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We had a lump sum following bereavement and were looking for a good investment portfolio

How has Sam Thorne helped you?

Sam has set an account for us with Rathbones

Have you seen the outcome you were hoping for?

Yes, but global circumstances have not given us the growth we hoped for.

What could they have done better?

I think Sam has done his good protesssional best.

Review from verified client

August, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Knew Sam from his time with HSBC and always found his advice good

How has Sam Thorne helped you?

Sam has helped me to sort investments

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing Sam has always been professional Polite , most kind with help in all areas we have had dealings with. Nothing is ever too much trouble.

First impression from a user who is not yet a client

July, 2023

Overall

Please provide a brief comment about your experience with Sam

Sam is a genuine business man with a fantastic professional attitude. Sam is very honest and most of all informative and has helped us with our lack of understanding of our pensions and the way forward. I would 100% recommend Northseam

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Directors of a growing fabrication company where we felt a more specialised pension

How has Sam Thorne helped you?

He has run through our current circumstances and the best solutions and pensions available to us.

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

No

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

To open a pension fund in preparation for my retirement.

How has Sam Thorne helped you?

i engaged Sam Thornes services after a recomadation from a friend to open and set up the best pension option for me

Have you seen the outcome you were hoping for?

yes, without doubt

What could they have done better?

nothing

Review from verified client

July, 2023

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I needed to review my pension

How has Sam Thorne helped you?

Sam was excellent, he provided me with clear and concise information and made what appeared to me to be a very complex set up, easy to understand.

Have you seen the outcome you were hoping for?

Sam’s advice and guidance has given me something that money cannot buy - peace of mind that I will have be financially comfortable in retirement. Would 100% recommend Sam.

What could they have done better?

Excellent service, there is nothing that could have been done better!

First impression from a user who is not yet a client

March, 2023

Overall

Please provide a brief comment about your experience with Sam

Sam was extremely helpful and provide clear concise guidance for the particular issue I was addressing. Additionally he followed up our conversation with further guidance if I was to have further questions

First impression from a user who is not yet a client

January, 2023

Overall

Please provide a brief comment about your experience with Sam

I am a fairly experienced investor wanting help in a particular area involving inheritance tax. Sam was pleasant, prompt and knowledgeable. I would recommend him.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

The need to sort out various pension schemes and seek advice

How has Sam Thorne helped you?

Massively. Great advice and advised things to do which were not in place.

Have you seen the outcome you were hoping for?

N/A

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Money to invest

How has Sam Thorne helped you?

With financial advice, giving me options

Have you seen the outcome you were hoping for?

Yes. I am happy with the service teceived

What could they have done better?

Nothing I can think of

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in London

What were the circumstances that caused you to initially look for an adviser?

Came across a large sum of money but had no idea what to do with it

How has Sam Thorne helped you?

Explained markets and investment strategies

Have you seen the outcome you were hoping for?

N/A yet

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I needed financial advice.

How has Sam Thorne helped you?

Sam gave me great financial advice.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

We wanted to ensure that our investments and savings were in the right 'place' to ensure we would receive the best return

How has Sam Thorne helped you?

Offered friends advice that was simple to understand and straightforward to action

Have you seen the outcome you were hoping for?

Yes currently they are performing as well as could be expected

What could they have done better?

No improvements required we were happy with the advice we have received

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I had sold a buy to let property and wanted to discuss redistribution of funds.

How has Sam Thorne helped you?

Provided non biased advice on the best way to make my money work for me.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing. Very professional and quick to respond to any query or questions I had.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

My partner and I were in the process of buying our first home and wanted life insurance cover.

How has Sam Thorne helped you?

We looked through a variety of different cover and found one that suited our needs and budget.

Have you seen the outcome you were hoping for?

We’ve got the cover we wanted and needed.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

My Nan passed away and left an inheritance and I needed advice what to do with the money and advice on inheritance tax and planning.

How has Sam Thorne helped you?

Sam gave me professional, whole of market advice, which included he many options, tailored to my situation and needs. Having no previous knowledge of investing, he was fantastic at explaining everything and nothing was too much to ask.

Have you seen the outcome you were hoping for?

Yes absolutely, Sam has been great to work with and has put my worries completely at ease, he has supported me at every stage of the process.

What could they have done better?

Nothing really! The whole process has been faultess.

Review from verified client

October, 2022

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Looking to invest inheritance

How has Sam Thorne helped you?

He’s given very good advice to invest accordingly

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing, Sam’s very knowledgeable

First impression from a user who is not yet a client

September, 2022

Overall

Please provide a brief comment about your experience with Sam

very comprehensive discussion, with a lot of good ideas being discussed.

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Sought advice on to manage a small pension pot I had accrued over the years and Sam had been recommended.

How has Sam Thorne helped you?

Sam talked me through all my options, explaining each in detail until I had decided my level of investment along with placement

Have you seen the outcome you were hoping for?

I feel very comfortable that Sam has placed my pension with a reputable provider and my investment target will be achieved.

What could they have done better?

Nothing to improve on

Review from verified client

April, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

For the investment of funds.

How has Sam Thorne helped you?

By giving advice on my personal risks and types of investment trusts.

Have you seen the outcome you were hoping for?

Not yet, very recent investment.

What could they have done better?

Nothing

First impression from a user who is not yet a client

April, 2022

Overall

Please provide a brief comment about your experience with Sam

Very knowledgeable, in command of the full subject matter and the effects that the global environment has over finances. Realistic, uncomplicated, on the level and willing to share knowledge readily and without mystifying jargon. We are considering whether or not to engage professional financial advice and felt highly reassured of Sam's status as an expert in the field and his sincere intentions to achieve customer satisfaction.

Review from verified client

February, 2022

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I became 60 and needed guidance/advise with my pensions

How has Sam Thorne helped you?

He advised, helped on pensions and investments.

Have you seen the outcome you were hoping for?

I have just started with investment.

What could they have done better?

Nothing at this stage

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Norfolk

What were the circumstances that caused you to initially look for an adviser?

My previous adviser left his company and the company weren't delivering a good returns on the portfolio.

How has Sam Thorne helped you?

Sam has transferred all investments and kept in contact with the progress and gave very clear and concise information.

Have you seen the outcome you were hoping for?

Investments are now only starting to work, still early days at present, a 6month and yearly review will hopefully show a wise move to what Sam has advised.

What could they have done better?

Nothing more

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We had a sum of money we wanted to invest to provide growth and further income in our retirement

How has Sam Thorne helped you?

He discussed the best ways to achieve what we wanted and how; he also knew we were very keen to invest ethically for which he recommended several products for us to consider. He talked to us at length about various aspects of retirement income, touched on inheritance planning and all round gave us what seems like good sound advice.

Have you seen the outcome you were hoping for?

As we have only just completed the investment about 6 weeks ago it is to early to comment on this.

What could they have done better?

We think he did everything very well.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Due to retire soon.

How has Sam Thorne helped you?

Advice on how to make drawn down pension monies grow for the future.

Have you seen the outcome you were hoping for?

Early days but looking good.

What could they have done better?

Nothing.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Outdated pension scheme

How has Sam Thorne helped you?

Moved pension to a more modern one with more options for when I retire.

Have you seen the outcome you were hoping for?

Yes, pension is in a better place and working for me.

What could they have done better?

Nothing more than happy

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

To support us in ensuring the right insurance and protections were in place for buying our first home.

How has Sam Thorne helped you?

Helped with life insurance and critical illness cover. Sam was very professional and talked through what everything meant so we knew exactly what we were signing up for with the different companies.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Unable to get any interest of worth from Banks or Building societies. Also premium bond average payout has significantly dropped. So I have contacted a small number of Financial Advisers of which Sam was one.

How has Sam Thorne helped you?

How explained at far more understandable level than the others I saw. He was very open about the fees, and I felt he gave a far better explanation of the ups and downs of the market.

Have you seen the outcome you were hoping for?

It is far too early to tell, but I am beginning to realise (As Sam told me) that there will be ups and down, but I am looking for a decent investment return over 4 to 5 years.

What could they have done better?

I would have to say nothing. He has explained it all to me, hopefully there will be no surprises.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Moving into our first property

How has Sam Thorne helped you?

Offered advice and organised life insurance and critical illness cover

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Dissatisfied with the service from our high street bank

How has Sam Thorne helped you?

Listened carefully to our personal circumstances and future requirements and provided proposals that fitted our requirements

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

Nothing it was a first class service, keeping us informed step by step.

Review from verified client

October, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Inheritance money

How has Sam Thorne helped you?

I wanted long term investment Sam gave me advice.

Have you seen the outcome you were hoping for?

Not yet only invested a month a go .

What could they have done better?

Can’t think of anything because we know he’s there for advice.

Review from verified client

August, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Nearing retirement, I needed advice on how best to manage the various pensions and pots that I had collected over my working career.

How has Sam Thorne helped you?

He reviewed all the pensions content, and then set out clearly the various options that were open to me. He supported me through the decision making progress and helped me implement the decision I made in terms of best way forward.

Have you seen the outcome you were hoping for?

Very much so, the fund that was set up is doing so much better than where my investments were before. As ever, I now wish I had acted earlier.

What could they have done better?

Nothing really, he delivered the service I needed.

Review from verified client

April, 2021

Overall

Advice

Service

Value

Based in Bedfordshire

What were the circumstances that caused you to initially look for an adviser?

Pension planning and large cash windfall

How has Sam Thorne helped you?

Sam provides expert advice in a patient and practical way.

Have you seen the outcome you were hoping for?

So far, yes.

What could they have done better?

N/a

Review from verified client

March, 2021

Overall

Advice

Service

Value

Based in Herefordshire

What were the circumstances that caused you to initially look for an adviser?

I had a Serps policy that needed to be re-invested and wanted to explore all possible avenues of investment.

How has Sam Thorne helped you?

Sam did a complete finnancial review of my finnance and spent a great deal of time exploring what my aspirations/dreams/requirements I had. Sam then put forward three different options for me to consider, stating both the positive points and potential downsides. I opted for Sam advice and took a mid risk investment.

Have you seen the outcome you were hoping for?

It is to early to say at this point whether the investments will pay off. But i know Sam will keep me fully a breast of there performance, as he has done for other family members of mine.

What could they have done better?

Nothing.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Sam Thorne helped you?

Advising on investments

Have you seen the outcome you were hoping for?

Only just started investment

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Our pensions were not earning as much as they could and our savings were not earning any interest.

How has Sam Thorne helped you?

Sam showed us different options on how to make our money grow.

Have you seen the outcome you were hoping for?

In the short space of time we have been invested, we have already seen growth.

Review from verified client

January, 2021

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Retirement and wealth planning

How has Sam Thorne helped you?

Sam gave guidance in all aspects of wealth management. He introduced us to the right investment houses.

Have you seen the outcome you were hoping for?

So far so good.

First impression from a user who is not yet a client

November, 2020

Overall

Please provide a brief comment about your experience with Sam

Sam seems very knowledgeable and is open about the realities of investment/financial options. I've let my retirement options and investments 'drift'. It feels good to have someone bring some consolidation and structure to optimise the benefits.

Review from verified client

October, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Mortgage, Pension and future advice and guidance for financial planning

How has Sam Thorne helped you?

Sam helped myself and my partner with a mortgage, pensions and future financial care

Have you seen the outcome you were hoping for?

Without doubt!

What could they have done better?

Nothing

First impression from a user who is not yet a client

August, 2020

Overall

Please provide a brief comment about your experience with Sam

Very helpful and made things very easy to understand , would definitely recommend.

First impression from a user who is not yet a client

July, 2020

Overall

Please provide a brief comment about your experience with Sam

A professional, knowledgeable financial adviser who really responds to your individual situation. Helped greatly with explaining existing pension plans and future planning for us in our 50's.

Review from verified client

July, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Coming up to retirement and need advice on several pensions from previous and current suppliers.

How has Sam Thorne helped you?

Sam helped to sort the paperwork which had accumulated over the years into a manageable and easy to understand format and also went though the best ways to manage the various pensions. Answered all my questions and also brought up several important things that I would have missed without his help.

Have you seen the outcome you were hoping for?

Definitely and am currently able to get things moving.

What could they have done better?

From my personal point of view and circumstances Sam offered an excellent service and I will have no hesitation in consulting him again.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

unhappy with low interest rates elsewhere

How has Sam Thorne helped you?

He listened to what i had to say and advised as to what he felt suited my needs

Have you seen the outcome you were hoping for?

so far yes

What could they have done better?

Difficult to say as i'm inexperienced in this field . Which is why ive got a financial adviser. Difficult circumstances at present with covid but things appear to be going well and Sam is always available and gets back to me promptly if i have any issues.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I had some very odd and outdated pension plans which needed reviewing.

How has Sam Thorne helped you?

Sam, diligently went through my plans and advised me on my opinions. Efficient, professional and very knowledgable.

Have you seen the outcome you were hoping for?

Sam seemed to go above and beyond and I trusted him completely to resolve and advise which way to go.

What could they have done better?

Nothing!

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Inheritance

How has Sam Thorne helped you?

Advised on investment options that fitted our requirements and discussed potential market changes.

Have you seen the outcome you were hoping for?

Considering the difficult situation regarding covid 19 and the effect on investments, it is performing very well.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Needed advice on several pensions I have from current and previous employment.

How has Sam Thorne helped you?

Helped me to sort the paperwork accumulated over the years into easy to understand and manageable items. Also went through best way to manage the various pensions.

Have you seen the outcome you were hoping for?

Yes, definitely - Answered all my questions and also brought up and helped with several things that I would have missed without his help.

What could they have done better?

From my point of view on what I was helped with he has offered an excellent service. Will have no hesitation on using Sam again.

Review from verified client

June, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Retirement lump sum.

How has Sam Thorne helped you?

Advice on how to invest.

Have you seen the outcome you were hoping for?

Not yet due to Covid 19.

First impression from a user who is not yet a client

April, 2020

Overall

Please provide a brief comment about your experience with Sam

No problems.

First impression from a user who is not yet a client

March, 2020

Overall

Please provide a brief comment about your experience with Sam

I was very pleased with Sams advice,he was very professional and explained everything very clearly and I came away from the appointment armed with the advice and confidence I needed to enable me to make my financial decisions. I cannot recommend him highly enough and have no hesitation in recommending his services and will definately be using his services on the future.

Review from verified client

March, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We had our savings invested in ISA's, currently not earning any interest, therefore decided to get advice on investing it to potentially get a much better return.

How has Sam Thorne helped you?

Sam was thorough in explaining our options, which investments were best for us, what level of risk etc, made everything easy for the uninitiated to understand.

Have you seen the outcome you were hoping for?

Our investment is based upon a long term strategy, unfortunately the Coronavirus has hit since, knocking things slightly of course, but it is still early days. We have received updates on how the Coronavirus has impacted the markets and our investment and that a close eye is being kept on the situation.

What could they have done better?

I don't think there is anything that Sam could of done better.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Hertfordshire

What were the circumstances that caused you to initially look for an adviser?

Looking to amalgamate pensions into income release pension.

How has Sam Thorne helped you?

Provided sound advice based on personal circumstances. Instigated transfer of pensions .

Have you seen the outcome you were hoping for?

Yes very satisfactory outcome.

What could they have done better?

Nothing springs to mind.

Review from verified client

February, 2020

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I run my own business and needed some insurance for myself in case I am unable to work for any reason

How has Sam Thorne helped you?

Sam was very thorough, assessing my needs and the level of cover I needed. He showed me the benefits of different options allowing me to make an informed decision

Have you seen the outcome you were hoping for?

Yes

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Looking for advice re long term investments

How has Sam Thorne helped you?

Talked through the options and objectively talked about risk and returns -helping us understand the options .Was pleased that there was no hard sale or push to one particular option. The advice we got felt truly independent.

Have you seen the outcome you were hoping for?

Yes - we have a solution that suits are current position with options to adjust as our circumstances change .Formal periodic reviews and updates are useful in this respect and we know we can make contact and ask questions in between these times if we wish.Investment requires a long term mindset and having an adviser with deep knowledge you can trust is essential essential- we certainly feel we tick those boxes with Sam.

What could they have done better?

None

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We had spare cash in the business, no current pension and were starting to plan for retirement. We needed advice on what to do with our existing pensions, how to set up a pension and help planning for retirement.

How has Sam Thorne helped you?

Sam really helped by bring new ideas of the options available to us, gave us the information we needed to take decisions, and then efficiently implemented them.

Have you seen the outcome you were hoping for?

Yes - we now have a plan :-)

What could they have done better?

Honestly nothing

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Had funds from property sale

How has Sam Thorne helped you?

talked through options for investment that differed from current family investments

Have you seen the outcome you were hoping for?

Not long enough to judge performance under a range of markets but so far good.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I realized that my husbands pension was not going to be enough at retirement as he is self employed and only paid a small monthly amount. Also I noticed that our life insurance only covered the remaining 4 year balance of our mortgage.

How has Sam Thorne helped you?

Sam explained everything regarding my husbands pension and our life insurance cover. He advised that that we should change pension companies as the existing policies were making hardly anything and another company would provide better results. He also explained everything re our life insurance as we had taken out a decreasing policy previously by mistake.

Have you seen the outcome you were hoping for?

We now have piece of mind re our life cover which has been increased to 100k each and know our children will be safer in the event of any unfortunate circumstances. We also now know that my husbands pension will be worth a lot more since changing Companies and increasing the monthly payments.

What could they have done better?

Nothing, Sam has excelled in everything he has helped us with.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I had the opportunity to retire early and needed a professional that i can trust.

How has Sam Thorne helped you?

Having a good final salary pension i needed know if there are alternatives available in today's market that would fit my financial needs. After a couple of visits to my home i found an alternative for both my pension and my saving. Understanding that Sam was a qualified FSA and has a background of many years in financial services gave me confidence in making my difficult decision to change my option.

Have you seen the outcome you were hoping for?

The outcome has so far worked well in my favour and i fell confident that there will be frequent opportunities to discuss future investments.

What could they have done better?

This is a Difficult to answer my service has been first class.

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Old adviser retired and Sam was recommended

How has Sam Thorne helped you?

Sam improved my investments and help me with pension planning

Have you seen the outcome you were hoping for?

Yes my future planning is heading in the right direction

What could they have done better?

Nothing really he advices me and answered my questions offered all I needed

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Investment of retirement lump sum.

How has Sam Thorne helped you?

Sam generated an investment portfolio based on our risk assessment and explained what return we could expect to receive.

Have you seen the outcome you were hoping for?

Too early to tell, but considering Brexit, portfolio looking promising.

What could they have done better?

Could have done more for us. Everything was explained thoroughly and clearly

Review from verified client

January, 2020

Overall

Advice

Service

Value

Based in Bristol

What were the circumstances that caused you to initially look for an adviser?

Wanted to get my pension and savings in order.

How has Sam Thorne helped you?

Gave me sound and knowledgeable advice.

Have you seen the outcome you were hoping for?

Yes. I am more confident about my savings and pension situation.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Couple of reasons. First we were about to experience a change in our work career, also our investments would benefit from a revenue and possible update.

How has Sam Thorne helped you?

Having had dealings with Sam a few years ago we were greatly pleased to have found out that he had taken an opportunity to become an independent adviser. Sam was more than helpful and flexible with meet ups. He soon understood our situation and was able to advise and guide us on good solid investment schemes. Not pushing any one subject.

Have you seen the outcome you were hoping for?

It is early days as yet, and there is likely to be a bit of a rocky road with any investment. However we feel confident that we have been advised of all the possibilities and that our choice is as good as any in these circumstances.

What could they have done better?

This is quite difficult given that Sam relied somewhat on information provided by us. At times we both came away from a meeting with different perceptions, but then we should have asked questions, or gone back over the topic. All worked out excellent so it was worry over nothing. Hope Sam can keep on as he is with a friendly, thoughtful, and patient style.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Consolidation of existing schemes

How has Sam Thorne helped you?

By recommending a provider that suited my requirements.

Have you seen the outcome you were hoping for?

Yes

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We were looking for consistent, genuine, trustworthy advice for our annual financial review

How has Sam Thorne helped you?

He provided clear, understandable advice on all the areas we were looking for

Have you seen the outcome you were hoping for?

Yes, capital has gained even in an uncertain financial climate

What could they have done better?

Nothing, very happy with all he has done

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

My wife and I decided to seek advice from Sam whom we had met previously when he was working for our bank.

How has Sam Thorne helped you?

Sam came round to our home and gave us a really thorough overview of the advice areas we were interested in. He opened up the options available and helped us select the most preferable for our risk rating and levels of investment.

Have you seen the outcome you were hoping for?

Its still early days but we have been delighted with the service that we have received, and are assured that our continuing business and personal relationship with Sam.

What could they have done better?

It was great to have him explain the intricacies of the reports we received from the company that we used for our investments. He is always available for help when required. You cant ask for more.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Gloucestershire

What were the circumstances that caused you to initially look for an adviser?

A change in my personal circumstances and the approach of my 50th birthday gave me reason to assess and revise my financial planning and this was an area I needed professional advice with.

How has Sam Thorne helped you?

Sam talked through my circumstances and my future aspirations and gave general financial advice around mortgage v rental property, investments and savings and most importantly pension advice. I was keen to understand what my various pension products were worth and get them all "under one roof", which Sam certainly helped with.

Have you seen the outcome you were hoping for?

Yes, without question.

What could they have done better?

Nothing - Sam was easy to talk to and explained everything in simple terms and gave great advice, taking account of my circumstances and lifestyle.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I retired, and wanted to transfer my pension out of my Company pension scheme.

How has Sam Thorne helped you?

He advised me on the best way to proceed, advised me of the potential pitfalls, introduced me to the organisation that would be investing my funds, gave me alternatives if I was not happy with that organisation, took a long time to explain things to me when terms were not familiar to me. He also organised the transfer of my pension funds, kept encouraging the Company pension scheme to respond when they were dragging their feet, and also ensured that everything was to my satisfaction.

Have you seen the outcome you were hoping for?

Yes. My pension funds are invested, in a manner that I approve of, and the pension payments are set up and working.

What could they have done better?

Nothing that I can think of.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

The Trustees of two of the trusts I manage required investment advice for the trust assets

How has Sam Thorne helped you?

After a meeting with Sam, he provided comprehensive written advice that I was able to pass on the Trustees. San then provided the paperwork for the investments to be made and assisted with the completion of the paperwork, as required. Sam is on the ball ensuring that the matter is not forgotten and progressed in a timely fashion.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I'm self employed and I was in need of retirement planning and general financial advice.

How has Sam Thorne helped you?

Sam listened carefully to my situation and needs and provided a solution to my long and short term financial goals.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

My wife and I had reached a stage where we needed help with investing inheritances and sorting out pension provisions for our retirement. I knew Sam from his time at HSBC and felt he was someone we could trust as we had always had honest advice from him previously.

How has Sam Thorne helped you?

Sam reviewed the various pension schemes we had in place and, together with the inheritances we had, was able to advise on our best course of action, advice which we followed. Although to the layman this all seemed complicated, Sam was able to explain everything in a way that was clear and understandable.

Have you seen the outcome you were hoping for?

Yes. We have followed Sam's advice and he has shown us that we will be comfortable in retirement which is the result we were hoping for but not confident we would achieve!

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Although I've always worked for the same company I had several company pension policies due to takeovers/buyouts etc and I wanted to get everything sorted although I am not due to retire just yet.

How has Sam Thorne helped you?

Sam tracked down all my policies and gave me advice on various scenarios and the best way to proceed to get the best out of what I have.

Have you seen the outcome you were hoping for?

Yes it has exceeded my expectations.

What could they have done better?

Nothing I can think of,very good service.

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was due to retire and needed advice with a private pension

How has Sam Thorne helped you?

He set up a monthly draw down from my pension pot

Have you seen the outcome you were hoping for?

So for so good

What could they have done better?

In my case he did everything that I was looking for

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Most of my savings were in HSBC ,then they said only £85000 covered if anything went wrong , so I thought best to move some away.

How has Sam Thorne helped you?

Sam had been my premier manager at the bank until he moved ,he kept in touch afterwards and offered his services if I ever needed them and as I knew him it seemed easiest to ask him to visit.

Have you seen the outcome you were hoping for?

It’s very early days yet and with the uncertainties of Brexit etc it’s too soon to tell.

What could they have done better?

Nothing really ,he is always easy to contact and willing to come out to my home as I do not drive .

Review from verified client

October, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Needed help with starting up a private pension as saving money privately wasn't working

How has Sam Thorne helped you?

Set up myself & my husband with a private pension each and consider what else we can do with the remainder of our savings. We also have requested he support us with appropriate health insurance.

Have you seen the outcome you were hoping for?

Yes. We are happy with our private pensions. We have a plan to review our health insurance once our Wills are sorted.

What could they have done better?

I'm uncertain how to improve the service as it's gone so well. Perhaps some awareness of good investments coming up?

Review from verified client

February, 2019

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Reaching 65 and wishing to retire needed to know best options for using my pension pot

How has Sam Thorne helped you?

Offered clear, impartial advice on the options available. Provided us with the information to make our own considered choice. Made all the necessary arrangements to transfer the pot to our chosen provider. Visited us in our own home at our convenience which was very much appreciated.

Have you seen the outcome you were hoping for?

We feel we have the best that would be available to us.

Review from verified client

December, 2018

Overall

Service

Value

Advice

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Review of financial affairs including inheritance

How has Sam Thorne helped you?

Recommended a review of our wills, evaluated options for investment, tailored a plan to meet our objectives

Have you seen the outcome you were hoping for?

Too early to measure results but has offered a timely review and e mailed updates on political and economic developments

What could they have done better?

Perhaps offer advice to extended family members

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

sorting out many pensions

How has Sam Thorne helped you?

clear advice, fully explained and no pressure to take anything from Sam.

Have you seen the outcome you were hoping for?

yes

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

No longer happy with HSBC

How has Sam Thorne helped you?

Sensible advice, spent some time unravelling my monetary set up, very reliable, of enormous help sorting out pension muddle and tax

Have you seen the outcome you were hoping for?

So far, so good

What could they have done better?

I'm unable to help here as I'm perfectly satisfied

Review from verified client

December, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Join pensions

How has Sam Thorne helped you?

Joined pensions

Have you seen the outcome you were hoping for?

No yet, to early.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

House sold and now living in assisted housing so needed to invest funds

How has Sam Thorne helped you?

He recommended the most appropriate investment plan and suggested updating will and power of attorney

Have you seen the outcome you were hoping for?

Yes

What could they have done better?

I can't think of anything he could do to improve on his service

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Unhappy with my current adviser.

How has Sam Thorne helped you?

Talked through the options in a language I could understand. He took time, was patient and outlined the negatives as well as the positives. He was not at all pushy and let us have time to consider what he had said.

Have you seen the outcome you were hoping for?

Yes, definitely

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

A more personal service than that provided by our previous adviser.

How has Sam Thorne helped you?

Listening to our circumstances and fitting outcomes to suit., and having regular reviews.

Have you seen the outcome you were hoping for?

Too soon to say.

What could they have done better?

Sam is always available even when we travel and this is much appreciated. Difficult to think of anything else.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Recent divorce

How has Sam Thorne helped you?

Advice on future stability

Have you seen the outcome you were hoping for?

Yes

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Need for income after retirement.

How has Sam Thorne helped you?

He set me up with a saving and investment account.

Have you seen the outcome you were hoping for?

Yes, despite some volatility over the past years my investment has increased considerably.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Consolidation of multiple pension pots into a single SIPP in preparation for retirement

How has Sam Thorne helped you?

Sam explained the options, prepared illustrations and then once the decision was made he literally did all of the leg work to get this transition done.

Have you seen the outcome you were hoping for?

Yes, I have now have all my pension funds in one SIPP with investments managed by Investec and have the 25% tax free cash under my control.

What could they have done better?

To be honest, not a lot. Sam explained the options available to me and then the transition process to get to one "pot" extremely well. We met face to face as necessary, including once with Investec, and the rest was communicated via email, which all suited me. I also now have online access to my Investec portfolio so can keep an eye on what is happening, although not planning on dabbling myself as they are the experts not me.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

A change in circumstances meant I really needed to organise my finances which hadn’t been looked at fur over 3 years.

How has Sam Thorne helped you?

Sam speaks in plain, easy to understand language and doesn’t mind lots of questions. He also showed me how to move my small work pensions rather than charging me to do them.

Have you seen the outcome you were hoping for?

Yes, all sorted now with a future plan in place.

What could they have done better?

Everything worked very well, nothing I would change.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Retiring and needing advice on a lump sum.

How has Sam Thorne helped you?

He gave us straightforward advice on how we could achieve our investment goals and how risk is related to potential returns and the potential pitfalls. He did not baffle us with jargon. He set us at our ease and took the trouble to visit us at home. His follow ups have been regular and to the point.

Have you seen the outcome you were hoping for?

Initially the investment grew but I think it may have taken a hit in the later half of 2018.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Required some advice on our current property investments and a plan of action moving forwards.

How has Sam Thorne helped you?

Sam has a good understanding of what I want to achieve and has provided me with in-depth analysis and a comprehensive plan of action. Very professional and personable service.

Have you seen the outcome you were hoping for?

Absolutely

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

I had some money and didn't know what to do with it

How has Sam Thorne helped you?

He got to know me and then made some suggestions, these were ideal for me and exactly what I needed

Have you seen the outcome you were hoping for?

Yes, I am happy everything is now looked after for me and so far so good

What could they have done better?

Nothing, really helped me out and gave me good ideas that have worked out well

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I was trying to raise the capital to purchase the freehold of the building which my business occupies.

How has Sam Thorne helped you?

Sam was instrumental in arranging for my stakeholder pension to be transferred to a SIPP. This enabled my pension to invest in the commercial property.

Have you seen the outcome you were hoping for?

Deadlines were initially tight and I worried that the process wouldn't finish in time. In the end the seller dragged their feet for months and the pension arrangements were finalised well in advance.

What could they have done better?

Sam was great throughout. He made himself available whenever I needed to speak to him. He was always at the end of the phone/email and we had regular meetings. The only issue that I can think of was an unexpected management fee from the SIPP provider. The funds had sat waiting for over a year and I hadn't realised that I'd still be charged, even though the provider hadn't done anything. To his credit Sam had tried to arrange a meeting prior to the payment to explain it, but for one reason or another we'd had to cancel it.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Wiltshire

What were the circumstances that caused you to initially look for an adviser?

We needed to review our existing investments

How has Sam Thorne helped you?

Sam gave us advice which was specific and relevant to our circumstances

Have you seen the outcome you were hoping for?

Due to the turmoil within the financial markets we are taking a long term view of our financial future

What could they have done better?

We feel very comfortable with the advice and progress given by Sam

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I am a widow and needed to invest inheritance wisely

How has Sam Thorne helped you?

Placing money in funds

Have you seen the outcome you were hoping for?

Not yet - a bad time for investments

What could they have done better?

I’m not sure as I do not have much experience in this area.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

We wanted to pay off our mortgage, but with a number of pensions across multiple providers had no idea how to go about releasing the tax free lump sum.

How has Sam Thorne helped you?

Sam analysed the various pensions and identied those that could be transferred and consolidated, as well as those that are best to remain where the are. His clear and concise explanation at ever step was invaluable.

Have you seen the outcome you were hoping for?

Yes. Those pensions that were suitable to consolidate, have now done so and the tax free lump paid, enabling the mortgage to be paid off in full.

What could they have done better?

To be honest no. Same was helpful, knowledgable and pragmatic with his advice an responded to queries promptly.

Review from verified client

November, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Help with investments.

How has Sam Thorne helped you?

His advise has been very valuable

Have you seen the outcome you were hoping for?

I will wait to see over the long term investment investments.

What could they have done better?

Sam Thorne provides an exception service, there’s nothing to be improved.

First impression from a user who is not yet a client

October, 2018

Overall

Please provide a brief comment about your experience with Sam

He explained things well and helped move my thinking forward.

First impression from a user who is not yet a client

April, 2018

Overall

Please provide a brief comment about your experience with Sam

It was arranged via The Week, free of charge. I had a telephone discussion with him, which was as far as it went.

First impression from a user who is not yet a client

March, 2018

Overall

Please provide a brief comment about your experience with Sam

Sam provided really thorough and in depth information and understood my financial situation and plans. All advice and information was clear and easy to understand - plenty of illustrations and follow up. I'd have not hesitation in recommending Sam

First impression from a user who is not yet a client

March, 2018

Overall

Please provide a brief comment about your experience with Sam

Happy enough though was phased a little by the salesman banter though they all seem to do this. Charming and eloquent guy with good and positive personable skills including flexible communication. NOT arrogant. So refreshing.

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

To ensure that we were investing correctly for our future needs.

How has Sam Thorne helped you?

He explained what he advised in a way which made it easy for us to understand. how he thought we could improve the income from our savings and what we might be able to do in the future.

Have you seen the outcome you were hoping for?

Early days yet.

What could they have done better?

So far he could not have done better.

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Had money to invest.

How has Sam Thorne helped you?

He explained a safe way of investing.

Have you seen the outcome you were hoping for?

Uncertain times at present but hope for an improvement in the future.

What could they have done better?

Nothing at present but will review the situation after the first twelve months

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

There was no continuity with the financial advisors at our bank and we were seeking a more personalised approach.

How has Sam Thorne helped you?

He gave us all relevant information in sufficient detail for us to understand.

Have you seen the outcome you were hoping for?

Ample documentation on all aspects of the parties involved in the management of our finances were received and explained as necessary.

What could they have done better?

I cannot think of anything that could have been done better.

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

My bank provided financial services and when I moved to the West Country, Sam became my advisor at the bank. When he left that position and started his own consultancy, I had no hesitation in becoming one of his clients.

How has Sam Thorne helped you?

As someone who is not particularly interested in the mechanics of financial management, I have always felt able to pass that role over to Sam with complete confidence.

Have you seen the outcome you were hoping for?

At all times since I've known him.

What could they have done better?

Very little - a few years ago I would have suggested that he edited the amount of detailed information that he gave me during out meetings but without me suggesting it, he has actually done just that recently, thereby offering what feels like a wholly personalised service, for which I am extremely grateful.

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

On retirement looking for guidance and advice re pension savings.

How has Sam Thorne helped you?

By talking through the various options and guiding me to the best decision.

Have you seen the outcome you were hoping for?

yes. I needed to increase my monthly income and this has been achieved in a tax efficient way that I am happy with.

Review from verified client

February, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Ongoing investment advice.

How has Sam Thorne helped you?

He explained the options in a clear concise manner without using jargon.

Have you seen the outcome you were hoping for?

We have been pleased with the outcome based on the recommendations made and feel relaxed concerning the long term investments.

What could they have done better?

We have been totally satisfied with his approach and advice and feel extremely comfortable discussing financial future with him.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

The changing way our bank was handling our investments.

How has Sam Thorne helped you?

Offered us an alternative, discussed it thoroughly and explained everything in a language that could be understood.

Have you seen the outcome you were hoping for?

Too early to say, so far so good.

What could they have done better?

Nothing springs to mind at present, time will tell

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Maximising the return on my retirement lump sum.

How has Sam Thorne helped you?

Good advice, easy to understand and pitched at just the right level.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Nothing more.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Poor service from HSBC.

How has Sam Thorne helped you?

Sorted out all my investments and made life much simpler and more effective.

Have you seen the outcome you were hoping for?

Yes.

What could they have done better?

Shield me from the mountain to post associated with investments and fund managers.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I had some share money to re-invest and I wanted to try and improve my potential pension income.

How has Sam Thorne helped you?

He through a risk assessment questionnaire which helped us decide what to do with our money.

Have you seen the outcome you were hoping for?

Having only recently moved our money and changed our pension arrangements it is too early to tell.

What could they have done better?

Sam was very professional in his approach, didn't push us into making any decisions and allowed us time to make our own investment choices.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Isle of Anglesey

What were the circumstances that caused you to initially look for an adviser?

Having money to invest and knowing the adviser in a previous role.

How has Sam Thorne helped you?

Gave a good account of the global market and targeted scheme to match our risk profile.

Have you seen the outcome you were hoping for?

Too early to judge - less than 12 months in the scheme.

What could they have done better?

Nothing

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

I wanted advice for my pension and savings specifically. As a freelancer I wanted to make sure I was secure in the future.

How has Sam Thorne helped you?

I have a rather complicated lifestyle so I was happy to find that Sam was able to adapt to this. He has also adapted to my need for everything in laymens terms.

Have you seen the outcome you were hoping for?

That is yet to be decided...ask me in 35 years!.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Due to lack of support from the bank I was a customer for a few years.

How has Sam Thorne helped you?

Mr Sam Thorne introduced me to the financial world by presenting me facts and advise on investments which will fit my future plans and pension management.

Have you seen the outcome you were hoping for?

I am happy with the support and the outcome I got for now.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Recently retired and looking to maximise the return on my investment(s).

How has Sam Thorne helped you?

Offered sound advice which was best suited to my requirements. I was looking fro steady growth with a reasonable return and that is exactly what Sam delivered.

Have you seen the outcome you were hoping for?

Absolutely - actually better than I was expecting.

What could they have done better?

Nothing really - Sam devotes the correct amount of time to our needs and is not overly 'pushy'.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Discontented with the bank.

How has Sam Thorne helped you?

Sam was very helpful to us and understood our needs, he gave us confidence that our investments will see the best return through old age.

Have you seen the outcome you were hoping for?

Yes we are very happy with the outcome.

What could they have done better?

We couldn`t ask for better and know if we need advice we can just pick up the phone and talk to him.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Receiving a lump sum and earnings from abroad.

How has Sam Thorne helped you?

Developed an in vestment plan to maximise return for retirement.

Have you seen the outcome you were hoping for?

Early days but good start.

What could they have done better?

Nothing comes to mind

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Not absolutely happy with the service we were getting elsewhere.

How has Sam Thorne helped you?

He explained financial matters in a way we could understand.

Have you seen the outcome you were hoping for?

Yes but bearing in mind circumstances beyond our control I.e. the current economic climate.

What could they have done better?

Nothing.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

We needed to discuss our family's insurance and life cover options.

How has Sam Thorne helped you?

Sam gave us a clear and honest professional appraisal of our situation and then made positive unbiased recommendations on what we should do next.

Have you seen the outcome you were hoping for?

Sam has organised everything in a straight forward and timely manner, to ensure our family's circumstances are well taken care of.

What could they have done better?

I cannot think of a specific suggestion to make to improve Sam's service or advice style. He was very clear and educational about our situation and very informative. I don't think there is anything he could have done better.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

i approached Sam for advice re my pension and investing my lump sum. I wanted to make an informed decision about this and Sam was very helpful and understanding in talking me through the options available to me.

How has Sam Thorne helped you?

Sam had a good understanding of my situation and was able to help me to feel reassured that the decisions I was making were going to be beneficial to me in the future.

Have you seen the outcome you were hoping for?

It is early days but I do feel fully informed and know Sam is just a phone call away.

What could they have done better?

I have nothing to compare this with so all I can say is that I was happy with the service Sam offered

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

Our Mortgage was due for renewal and we required advice on what products were available and which ones would best suit our current financial situation. This in turn also meant we required advice on life insurance and whilst we were undertaking this we thought it would be beneficial to review our current pension policies.

How has Sam Thorne helped you?

Sam Thorne advised us of several Mortgage and Insurance products that were on the market that would best suit our needs and presented the information in a concise and clear manner with no pressure selling of any particular product.

Have you seen the outcome you were hoping for?

We were happy with the outcome and would not hesitate in giving Northseam's contact details to family, friends or colleagues who also require professional financial advice.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

To help me find the best way to invest money for the long term.

How has Sam Thorne helped you?

Fantastic knowledge and very thorough. Sam helped me to understand what he was suggesting and made me feel at ease.

Have you seen the outcome you were hoping for?

Yes.

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Somerset

What were the circumstances that caused you to initially look for an adviser?

coming in to a large insurance payout and needing to make the money work for me.

How has Sam Thorne helped you?

sam thorne helped me to invest my money wisely.

Have you seen the outcome you were hoping for?

thanks to sam thorne it has worked perfectly.

What could they have done better?

n/a

Review from verified client

January, 2018

Overall

Advice

Service

Value

Based in Dorset

What were the circumstances that caused you to initially look for an adviser?

Sam had been my financial advisor in the bank for the last 4 years. When he left the bank i got in contact with him so he could continue to look after my financial needs and requirements.

How has Sam Thorne helped you?

Sam has helped in every aspect regarding my financial needs and requirements and he’s only a phone call away if I ever need something explaining.

Have you seen the outcome you were hoping for?

Most definitely!.

What could they have done better?

Honestly, there’s nothing Sam could of done better! Top marks for a top guy!!